Operations Manager Jobs in Camden Town, Greater London

ODAC continues to be on a journey of organisational change and growth, with the financial implications that come with that, having begun to diversify our business model to expand our programmes.

We are therefore recruiting a Finance Manager to lead the implementation and delivery of best-practice financial management and planning, ensuring that ODAC is ready to continue to increase our charitable impact.

This is the first Finance Manager role in the organisation and the role will involve using your knowledge and experience to develop the way that ODAC works. In recent years, financial management has been led by the Chief Executive, with a freelance book-keeping contractor and a 0.5 days/ week Finance Administrator, and we have an experienced Finance Lead on the Board of Trustees.

The Finance Manager will lead on bookkeeping, financial management, and providing support and advice to budget holders. They will collaborate with the Director on financial planning and reporting, and will be responsible for reviewing and implementing best practices, ensuring that the charity’s financial functions are fit for its size, purpose, and growth.

DETAILS

TITLE: Finance Manager 

WORKING HOURS: 0.4 FTE / 2 days per week (16 hours)

PAY: £35,000-£38,000 FTE depending on experience pro rata (£14,000 – £15,200 real salary) per annum

CONTRACT TYPE: Part time, permanent

REQUIRED QUALIFICATIONS: Qualified AAT qualification, Level 2 or above.

DEADLINE: 9am, Thursday 7th November

INTERVIEWS: Monday 18th November (please hold your availability if applying)

We are recruiting for a IGVA to join our team in Athena Lewisham; the scope on this job involves….

Job Title: Independent Gender Violence Advocate

Location: Athena, Lewisham
Salary: £28,104 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Independent Gender Violence Advocate who will be working closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

In the role the key responsibilities will include establishing and prioritising the risks to and the needs of survivors of gender-based violence and developing and delivering individual support and risk management plans in partnership with other agencies who attend the MARAC. You will advocate both verbally and in writing in a range of settings including civil and criminal proceedings and with criminal justice professionals.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 13 November 2024

Interview date: 20 November 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are excited to offer an opportunity to join our team as a Facilities Housekeeping Manager.

• Location: Gilwell Park, Chingford, E4 7QW
• Salary: £27,445 per annum (Band C, Level 3 – Inclusive of Outer London Weighting)
• Term: Permanent
• Working Hours: 35 hours per week

About the Team and Role:

In this role, you will be the driving force behind the cleanliness and smooth operation of our housekeeping department. You’ll have the chance to make a real impact by leading a dedicated team and improving the daily operations of the estate across the TSA group.

This is a growth opportunity where you can take ownership of the department, working closely with both new and existing team members. Every day will present opportunities to implement changes, enhance services, and ensure the seamless day-to-day functioning of the estate.

As the Facilities Housekeeping Manager, Key Responsibilities:

• Work side by side with the housekeeping team, setting a strong example in a fast-paced 7-day-a-week environment.
• Oversee the administration and management of the housekeeping department
• Inspire, energise, and motivate your team, fostering a culture of excellence
• Conduct thorough inspections of all areas, ensuring they are clean and hazard-free.
• Assist in the setup, running, and breakdown of events to maintain operational smoothness.

Who we’re looking for as our Facilities Housekeepeing Manager:

• Ability to prioritize and manage your workload efficiently.
• Comfortable working both within a team and on your own initiative.
• Experience in managing multi-disciplined office tasks.
• Current First Aid and Fire Marshal training, or willingness to undertake this training.
• Strong written and verbal communication skills.
• You take pride in your work and provide high-quality support

Benefits:

We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.

• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Free onsite parking
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For more details about the Scouts and our great benefits:

The closing date for applications is 12 noon on Friday 15th November 2024.

Interviews will take place at Gilwell Park on Thursday 28th November 2024

Click ‘Apply’ now to apply for this fantastic role!!!!!!

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Benefits:

• 33 days annual leave (plus eight bank holidays pro rata)
• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

Join the People team as a Learning and Development Assistant and play a key role in delivering high-quality administrative support to our Learning and Development team. You will provide a customer-focused service, ensuring the smooth running of our learning and development initiatives.

Working closely with the Learning and Development Manager and the wider team, you will help support the ongoing learning, development, and talent management processes at Dementia UK. Your role will include liaising with suppliers to schedule training sessions as part of our Learning Programme, as directed by the Learning and Development Manager. You will also monitor the Learning inbox, ensuring timely responses to queries. You’ll manage the learning request form, ensuring staff are enrolled in Learning Programme courses and escalating external requests to the Learning and Development Manager when necessary.

In addition, you will assist with the onboarding of new starters by setting them up on our learning platforms, such as LinkedIn Learning and iHasco. You will also support key policies and processes related to performance and feedback, including appraisals, 360 feedback, and our recognition scheme. This involves responding to first-line queries and escalating them where appropriate, as well as supporting the delivery of 360 feedback processes and our quarterly recognition awards.

To succeed in this role, you will possess exceptional customer service skills and have a strong understanding of meeting customer needs within a structured policy framework. You should have experience working with Microsoft Office 365 applications and ideally have prior experience working within a busy UK-based L&D, People, or HR team. Charity experience, as well as holding or working towards a CIPD qualification is a plus.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact us.

How to apply:

For more information and to apply, please click on the Apply button. Your supporting statement should include answers to the following questions. Please note there is a 200-word limit for each answer.

• Why are you applying to this role as Learning and Development Assistant at Dementia UK?
• Please tell us a about relevant experience would bring to this role – this can include experience in the workplace and more informally outside the workplace as well.
• Which one of our four organisational values do you most relate to and how have you demonstrated this in your work?

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Head of New Partnerships to join our London based team.

About the role:

As our Head of New Partnerships, this role will play a pivotal role in the delivery of our long-term high-value partnerships strategy over the next 3-5 years. You will be responsible for leading a team of new business specialists to attract and secure new partnerships to join the portfolio of Commercial, Strategic and Transformational partnerships. As we move into the implementation of our new 5 year strategy, you will also be responsible for recruiting new impact partners or funders to support our key strategic goals in the region.

You will lead on the implementation of the new business strategy, offering guidance and effective line management, through a growth mindset. In addition, this role will connect global conversations for developing new, impact-led Transformational global partnerships at scale. 

You’ll have the opportunity to:

• Develop and implement the New Partnership strategy in line with the wider Corporate and impact Partnerships strategy.
• Support and lead New Partnership Managers to develop engaging, holistic, strategic pitch materials to drive high-value partnerships, focussed on income and impact.
• Manage a portfolio of high-value prospects and a growing pipeline across the team, ensuring a long-term approach to reach 3-5 year income and impact targets
• Work closely with Director of Partnerships to provide accurate income forecasting and monthly budget reports, ensuring the New Partnership team delivers its annual financial target.
• Ensure team leverages Movember’s year-round moments, events,  campaign opportunities and key impact programmes to drive new partners.
• Work closely with New Partnership Managers to ensure all new business KPIs are met, whilst maximising opportunities to deliver maximum value through income, reach, brand relevance, GIK/ VIK, and impact.
• Support team on all contract negotiations and provide guidance on best practice to ensure highest value for Movember, whilst striving for multi-year, multi-market contracts.
• Maintain a high knowledge of industry trends and activity to influence and guide innovation in partnerships.
• Manage and motivate the New Partnerships team, providing direction and specialist advice.
• Working with the Head of Global Partnerships Operations, the Directors of Partnerships in the key markets and the Chief Growth Officer, contribute to the recruitment and development of Global Transformational Partnerships

For this role, you’ll need:

• 7+ years’ experience in senior business and fundraising/revenue development roles
• Has a proven track record in managing significant revenue generation accountabilities of 6 and 7 figure partnerships
• Experience of developing impact led partnerships and income.
• Has strong networks and the ability to build and maintain lasting relationships with senior stakeholders
• Ability to effectively communicate with all levels of stakeholders
• Ability to use data to drive decisions
• Demonstrated people management experience
• Strong strategic thinking and planning skills 



• Highly developed organisation skills, the ability to prioritise and concurrently manage multiple tasks

• Strong problem-solving skills with a high degree of self-motivation and initiative
• Self-starter/high level of internal motivation 

• Ability to work in a fast paced and growth environment
• Adaptability and flexibility 

Bonus points for:

• Proficiency in Salesforce
• An understanding of Trusts and Foundations

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Does this role sound up your alley?
If so, we’d love to hear from you. Click ‘Apply’ to send through your application.

Prospectus is excited to be working exclusively with Lupus UK in their search for a Finance and Resources Manager to take lead responsibility for the effective and efficient day to day operation of the organisation's finances. This is a part-time (4-days a week), permanent role offered remotely, hybrid or office based.

Lupus is a chronic autoimmune disease which is uncommon, complex and poorly understood. It affects the immune system and can cause lasting damage to the kidneys, skin, heart, lungs and/or brain. Lupus disproportionately affects women and people from Black African, Caribbean, and Asian ancestries. Around 50,000 people in the UK are thought to have lupus (approximately 1 in 1000).

LUPUS UK is the only national charity supporting people living with lupus and those that care for them. We hold an ambition for a world where people with lupus can live full and active lives. We work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.

Reporting to the CEO, the Finance and Resources Manager will ensure the effective, accurate and efficient day-to-day management of all financial matters, including preparing monthly management accounts and cashflow forecasts. The postholder will be responsible for providing strategic financial advice and analysis to the CEO and Board by preparing and presenting finance papers. Additionally, the postholder will lead on the relationship with Landlord, HR, IT and legal service provides. The Finance and Resources Manager will play a full role in the senior leadership team, contributing to the overall development of organisational capacity.

To be successful, you will have considerable experience of day-to-day financial management in a comparable role. You will have detailed knowledge of accounting principles and proficiently in accounting, with an accounting qualification beneficial, but by no means essential. You will have demonstrable charity sector experience, including strong knowledge of Charity SORP, gift aid claims and restricted/unrestricted charity funds. You will have excellent communication skills, able to be a strong team player and contribute to the overall development of the organisation.

To discuss this role further, in the first instance please apply with your CV only.  Strong candidates will be contacted for a more in-depth conversation and the full job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Full-Time, Permanent 

Salary: £44,600 - £48,000

Closing date 23:59 on the 3rd of Nov

It’s an exciting time at B Lab UK!

With the world’ second-largest B Corp Community, B Lab UK is on its way to achieving its mission to create an equitable, inclusive, and regenerative economy for all.

A key ingredient to achieving this mission? Our people. And to ensure we're providing the best opportunities to develop and strengthen our workforce, we’re seeking a dynamic Learning and Development Manager to drive growth, enhance skills, and implement innovative training programmes that foster the professional development of their colleagues. 

Your efforts will empower our workforce to reach their full potential, ensuring we stay on track to achieve our mission. 

Join us in shaping a culture of continuous improvement. 

Join us in shaping the future. 

What you’ll be doing

In your role, your key responsibilities and tasks will focus on, but will not be limited to, the following:

1. People Development

2. Emerging Talent Programmes

3. Performance Enhancement and Management, and

4. Evaluation

You’ll also have line management responsibility, which will include providing direction, development opportunities, and proactively creating a space in which the team can maintain a whole-life balance. 

More information about the roles and responsibilities for this role can be found on BeApplied.

As part of the Finance & Operations team, you will also be involved in cross-directorate work and strategy delivery, as required.

What you’ll bring with you

We would love to hear from you if you have the ability to:

• Facilitate learning and skills needs assessments in a cross-functional organisation. 

• Identify, engage, and influence multiple stakeholders across all grades. 

• Design and facilitate workshops on a range of subjects 

• Embed a positive, proactive approach to performance enhancement in which colleagues are empowered to own their own learning journey.

• Collate and analyse data, information, and research, to produce written reports on impact and recommendations.

• Communicate effectively

• Stay organised in a high-pace environment

• Use IT platforms like Google Workspace and Asana

• Empower members of your team to be their best.

• Manage budgets.

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.

Could you contribute to our mission of promoting responsible business practices through effective digital communications?We are seeking a dynamic and experienced Digital Marketing Manager with a specialised focus on website and social media management to join our marketing team.

This role will oversee the daily operations of our website, ensuring delivery of an optimal user experience, meeting performance objectives, and driving engagement and conversions.

In this role, you will be responsible for developing and executing a comprehensive website and social media strategy that aligns with our digital marketing goals and enhances our online presence. 

This is an exciting opportunity to leverage your expertise in website management, SEO, and web analytics to make a significant impact on our digital growth and success. You will also support our social media teams in planning and support.

The successful candidate will be a WordPress CMS expert with a strong grasp of UX and a proven track record in website management and digital marketing for large organisations. You should have experience in web analytics and reporting, as well as strong project management skills to lead cross-functional teams.

You’ll also bring professional experience in delivering social media strategies, with the ability to create compelling, engaging content. A solid understanding of social media tools and platforms, including Canva, is essential. Experience in managing paid social media campaigns is a must, along with proficiency in content management systems for updating web content.

Knowledge Required:

• Strong understanding of WordPress CMS, website management, SEO, web analytics, and digital marketing principles.
• Knowledge of Website security, HTML, CSS, and basic web development practices.
• Expertise with web analytics and social media measurement tools (e.g., Google Analytics, GA4) and SEO tools (e.g., SEMrush, Moz).
• Understanding of UX/UI principles and best practices.
• Experienced at planning, writing, and managing organic and paid social media campaigns (e.g. LinkedIn, meta, X, Google ads)
• Experience with digital marketing platforms, tools, and technologies.

Application Deadline: 7 November at midnight

Note: This position is a fixed-term contract covering maternity leave.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential. 

In her time in parliament Jo Cox MP established a commission on loneliness with Seema Kennedy MP. After her murder this became known as the Jo Cox Loneliness Commission, and was pivotal in bringing about and influencing the UK government’s first loneliness strategy.

Seven years on from the publication of the Jo Cox Loneliness Commission’s report, we have received funding from The Astra Foundation to establish a new Loneliness Policy Group for the voluntary sector to ensure a joined up approach and collaboration on this issue.

As Public Affairs and Policy Manager (Loneliness) at the Jo Cox Foundation you'll establish this group and lead it, working with trusted partners to generate policy recommendations and engaging policy makers, elected representatives, and other decision makers to advocate for their implementation. 

As you would expect the Jo Cox Foundation has historically strong relationships with politicians across parties. This is especially true of our work on loneliness, where we continue to have unrivalled access to Ministers and Civil Servants.

This is an incredibly exciting opportunity to develop this area of work at the Foundation and drive policy change for the loneliness sector. Through this, you’ll continue the positive legacy already established for Jo in the field of loneliness and support our vision of a less lonely, better connected society in the UK.

Key Responsibilities

Day to day delivery of Internal Comms projects & content: 

• Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy  
• Develop, deliver and evaluate annual internal communications and engagement plans  
• Provide strategic communications input on people-related projects including activities coming out of our new People Strategy  
• Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects  
• Develop approaches to measure the success of internal communications, and report on results  
• Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments  
• Manage strategic and prioritise internal communications projects 
• Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns  
• Support engagement processes with staff across all areas of the organisation  
• Maintain and evolve internal comms channels including our intranet  
• Support communications to staff in the event of a crisis or urgent event  
• Manage all costs relating to internal communications  
• Develop our internal tone of voice based on our brands’ personalities and values  
• Draft and/or edit all written internal communications to high standards.  
• Work with corporate comms and content leads to develop engaging content across a multiple of channels  
• Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff  
• Execute and commission communications products in a variety of formats  
• Build strong and trusted relationships with colleagues across the organisation  
• Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum 
• Successfully work with senior leadership team  
• Support efforts to drive the success of the corporate communications team, processes and ways of working 

Skills and Experience

This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload: 

• Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector  
• Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas 
• Project Management of different projects in an effective way 
• Comfortable flexing between strategic thinking and day-to-day delivery  
• Confident working with senior leadership and managing stakeholders 
• Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations 
• Excellent at building relationships, collaborative with a win-win approach to negotiating  
• Comfortable with emerging ways of working, and working across teams  
• Ability to brief and manage external agencies – including collating & managing feedback 
• Leading communications to support organisation growth or change and new ways of working (desirable)  
• Designing and delivering successful engagement activities  
• Managing multiple tasks and projects, troubleshooting where needed  
• Strong understanding of the role of internal communications in building and nurturing organisational culture and performance  
• Using content and multiple channels strategically to inform and engage staff  
• Strong understanding of translating a brand into effective content for internal audiences  
• Producing a range of content formats including photography and film  
• Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement  
• Experience working closely with People/ People & Culture/ HR teams and other stakeholders 
• Experience in delivering communications in a change context or working through organisational change 
• Experience of line management  

Knowledge and qualifications

• Proficient in MS Office Suite in particular PowerPoint 
• Good working knowledge of SharePoint 
• Understanding and experience of implementing HR policies and practices  
• Good working knowledge of Mail-Chimp or similar mass mailing platform 
• Good working knowledge of metrics for internal communications and engagement 
• Good working knowledge of internal communications relating to diversity, equity and inclusion work  
• Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team 

Abilities and Attributes
 

• Proactive, solutions-focused and able to work well under pressure and manage multiple projects 
• Experienced in managing internal comms in NFP or Commercial Business 
• Can do-attitude and hands-on approach 
• Committed to continued learning and improving  
• Interest in trends and technological advances that support internal comms  
• Commitment to championing audience needs and acting on feedback  
• Committed to embedding diversity, equity and inclusion in everything we do

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance 
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Expert computing. Modern Tech-Stack. Being Agile.

Lead Engineering Manager

£80,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 04 November 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: We will be shortlisting on a rolling basis so please do not delay in applying

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.

As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.

If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.

What will I be doing?

• Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:

  • Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.

  • Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.

• Collaborating closely with the Head of Product Portfolio and Product Managers to:

  • Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.

  • Support the definition of, and implementation of, Engineering and Data Strategies.

• Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.

  • This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.

• Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.

  • It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.

• Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.

  • This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.

• Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.

• Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.

• Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).

Line management:

• Line managing, leading, and developing an inclusive and high-functioning team.

  • As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.

  • c.8 direct reports within the CRM & Marketing Engineering team.

• Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.

• Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.

What skills will I need?

• Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).

  • Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)

• Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)

  • You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.

• Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).

• Previously managed and transformed the development and operation of enterprise-grade platforms.

• Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.

• Knowledge of engineering best practices and DevOps culture, tools and processes.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Additional Information

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Service Team Manager  

Location: Stockwell, London 

Salary: £38,552 per annum 

Permanent 

Full time (37.5 hours per week Monday to Friday On site at Stockwell) 

Closing date: 17 November 2024 

Interviews: w/c 18 November 2024 onwards

If you are an experienced Service/Team Manager or an existing Team Leader looking to further develop a career in the homelessness/supported housing sector, then Evolve is the place for you. 

We offer a supportive environment for our Team Managers to work collaboratively as part of a team of passionate and knowledgeable colleagues. 

At Evolve Stockwell, we recognize the importance of creating a strong foundation for parents and their children and our young unaccompanied asylum seekers to ensure that they are provided with tailored support on their path to independent living. Between you and your Team Leader you will manage 11 colleagues to deliver these key housing and support services. 

Our young parents service is based across two sites as follows - Georgian Houses Stockwell where we house 20 young parents and their children; Keystone House (A lower needs service based in Croydon) which has 5 young parents with up to 2 children each. We support our young people, helping them to maintain their health during pregnancy, prepare for birth and develop childcare and positive parenting skills on their path to independent living. 

The service team also supports 7 unaccompanied asylum-seekers, who live on-site in a building called Olive House. We support these young people to improve their independent living skills, through a range of activities, as well as working alongside other agency's to support each individual through the asylum seeking process. We also need to refer some of the young people to external agencies to enable them to support those with complex trauma. 

The Stockwell site is a large one, with an independent nursery and fitness club using our facilities. 

What will your responsibilities be as Service Manager? 

You will have full responsibility for ensuring the effective operation of the whole Stockwell site with overnight night concierge services provided by our Night Concierge managers for you. We own and rent part of the site - King Georges House, which currently houses 40 women as part of the refugee and resettlement pathway in Lambeth. Whilst their support is delivered by The Single Homeless Project, Evolve lead on the housing management aspect via our internal rent and income team. 

You will act as a general point of contact for day-to-day support queries for colleagues on shift and you will be expected to support and manage the Team Leader in the overall day-to-day management of the service whilst ensuring they hold key supervisory responsibility for the team. 

The service has a team of 11 colleagues which includes two night support workers, and you will recruit, manage and lead colleagues to ensure they realise their full potential in their roles. This will include managing induction and probation procedures effectively, conducting one to ones, coaching, identifying and taking action on training and development needs as appropriate. The service has been established now for 18 months and we have recently become Ofsted registered so improving on the existing foundations and working with Lambeth Local Authority commissioners to establish Evolve as a trusted partner is a key responsibility. 

Evolve is a truly great place to work, and because we are relatively small, as a Team Manager you can really see where you add value. We provide welcome and necessary support to our colleagues and managers who have challenging but rewarding roles. 

You can find more information on the Job Description and Person Specification which is attached as a document for you. 

In return, we can offer you: 

· 33 days holiday per annum, including bank holidays, rising to 38 days with service 

· Ability to buy or sell additional one week holiday per annum 

· Employer paid DBS checks 

· Occupational sick pay 

· Employer contributory pension scheme 

· 4 x annual salary as Life Assurance 

· Medical Cash Back Plan 

· Yulife Employee Assistance & Rewards Programme 

· Cycle to work scheme 

· Blue Light Card 

· Full training and induction programme 

About us 

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. 

Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. 

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life. 

We are seeking an experienced and dynamic Floating Scheme Manager to oversee two key homelessness support projects in St Albans and Broxbourne. This position is ideal for an experienced/skilled manager who can ensure the smooth, safe, and effective day-to-day operation of both a night shelter and a supported housing project, delivering trauma-informed care and managing all housing and support functions to a high standard. You will have proven experience of managing homelessness support schemes or similar settings, ideally within night shelters, supported housing, or outreach. This role is to cover for up to 3 months whilst a permanent Scheme Manager is appointed or you can apply for the permanent role, whilst working in the temporary role.
 

• Oversee the operations of a 12-bedroom night shelter in St Albans, catering to rough sleepers, single homeless, and vulnerably housed individuals, prioritising those with a local connection.
• Manage a supported housing project in Broxbourne, providing housing and outreach services for 16 single adults experiencing multiple disadvantages.
• Ensure a strong management presence at both sites, actively engaging with service users and ensuring safe, effective service delivery.

• Lead, supervise, and support a dedicated team of support workers & night workers, empowering them to deliver trauma-informed, psychologically grounded support.
• Oversee training, performance management, and the development of staff to maintain a supportive, safe environment.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.