Operations Jobs

Service Manager Dynamic Framework

(Fixed term maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months)

Full time post available (37 hours per week, worked flexibly)

Salary £33048 - £34019 (depending on experience)

We have an exciting opportunity to lead our busy accommodation advice team to provide advice and assistance to males aged 18+ coming to the end of their prison sentence or in the community on licence with probation.

You will be liaising with probation teams, prisons, local housing authorities and landlords to support our clients to navigate housing processes in order to address their housing issues. You will be attending regular strategic meetings within Leicester and Leicestershire and reporting on progress during quarterly contract monitoring meetings.

Fixed term post for maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months.

Please note that this post requires either a full driving licence and use of a vehicle or having means of transport to travel across Charnwood / Leicestershire.

An enhanced Disclosure and Barring Service (DBS) check is required for this post, and you will undergo additional enhanced vetting as part of the requirement to work within prisons and with probation.

We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.

Why work for The Bridge East Midlands?

Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.

Everyone here is motivated and passionate to make a positive difference to local people. We are a small charity that’s organised, focused, and driven to prevent homelessness.

We are consistently striving to develop our services to achieve our vision of resilient, compassionate communities, where individuals thrive in safe and secure homes. We hold our services to the highest possible standard and are very proud of our track record in preventing and relieving homelessness.

You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.

Freelance/self-employed contract for 3 – 4 days per week

£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable

Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.

Lead the 17-year-old charity into a brighter future

The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.

Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?

We are very keen to hear from you.

Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work. 

Are you passionate about safeguarding and driving best practice? We’re looking for a dynamic and experienced Head of Safeguarding to join Samaritans. In this vital leadership role, you’ll provide strategic oversight and expert advice on safeguarding adults and children at risk, ensuring a robust safeguarding culture across all of our services and the organisation as a whole.

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• £62,000-£67,000 per annum + emergency phone allowance 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website .

• Occasional travel and weekend work may be required. You’ll also be part of our emergency phone rota which is roughly one week in six.

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You’ll lead a talented team, shaping our safeguarding policies and practices for volunteers and staff, and work closely with senior leadership to manage complex cases, respond to safeguarding incidents, and chair key panels. Your expertise will help ensure Samaritans has a thriving safeguarding culture and continues to deliver safeguarding excellence, continuously improving, demonstrating impact and learning from best practice    . 

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Key Responsibilities:

• Managing a team of Managers

• Leading our safeguarding strategy and policy development

• Providing expert safeguarding advice across the organisation

• Chairing serious safeguarding incident panels

• Building strong relationships with external safeguarding bodies

• Representing Samaritans at conferences and external meetings

• Developing and updating safeguarding training

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What we’re looking for:

• Up to date Designated Safeguarding Lead training and Safeguarding training

• A qualified and registered Social Worker 

• Significant safeguarding experience, child protection and/or protection of adults at risk of harm

• Previous experience working with volunteers 

• Excellent up to date knowledge of safeguarding legislation, best practice guidance, policy and procedure 

• Extensive leadership experience including managing high performing teams, with the ability to challenge, build and maintain strong and effective relationships

• Experience of chairing and reporting serious case reviews and reporting to regulatory bodies, disclosure services, Local Authority Designated Officers, police and social services

• Strong problem-solving and communication skills, with the ability to manage complex safeguarding cases​

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Criminal record check (DBS): 

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close midnight on 10 November. Video interviews will take place on 18 November. 

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Driver Admin Assistant

Location: Benin

Contract: 12-month fixed term contract

Salary: Local Terms and Conditions apply

About the role

We are looking for a Driver and Admin Assistant who will be responsible for transporting office staff, visiting Sightsavers personnel, and consultants as needed. The Driver will also ensure the maintenance and safety of all office vehicles. Additionally, the Driver will perform clerical duties to support the efficient operation of the office.

Responsibilities

• Drive safely within the laws of Benin at all times and with respect for other road users and pedestrians.
• Pick up Sightsavers staff to and from the airport where this service is not outsourced.

• Check fuel, oil, and water daily and fill up as necessary.
• Keep vehicles in a clean condition inside and outside.
• Undertake routine maintenance of vehicles, including simple repairs.
• Ensure vehicles are regularly serviced and advise the Finance & Administrative Assistant when servicing is required and/or when defects/problems arise.
• Make sure all vehicles have reflectors, fire extinguishers, first aid boxes, etc. First aid boxes for the vehicles must be checked regularly to ensure that items used are promptly replenished.
• Keep a maintenance record of vehicles

• Maintain liaison with officials of immigration and embassies for staff entry visas and renewal of passports and work permits.
• Assist in picking up invoices for procuring logistics.
• Perform other duties as required.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Skills and Experience

The Driver and Admin Assistant will be a responsible and experienced driver with a valid driving licence and a proven track record of driving safely within the laws of Benin. The Driver and Admin Assistant will be reliable, respectful of other road users and pedestrians, and committed to supporting the efficient operation of the office through their driving and clerical duties.

Jobholder Requirements

Essential:

• Valid driver’s license and successful completion of a driver’s test.
• Ability to complete and pass an eye test.
• Proven experience in driving safely within the laws of Benin and with respect for other road users and pedestrians.
• Experience in acting as a driver for staff to carry out official duties.
• Ability to pick up Sightsavers staff to and from the airport where this service is not outsourced.
• Experience in driving vehicles for official errands.

Desirable:

• Knowledge of keeping vehicles equipped with reflectors, fire extinguishers, first aid boxes, etc., and ensuring first aid boxes are regularly checked and replenished.
• Experience in test driving vehicles once a week to ensure they are in good condition.
• Ability to perform other clerical duties as required to support the efficient operation of the office.

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Please ensure that all applications are completed in English to facilitate the review process.

Closing date: 4 November 2024

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

This role is part of the newly formed Fundraising Operations Department and you'll work alongside a collaborative group of professionals dedicated to improving processes and ensuring smooth operations. Join us and make a difference in how we engage with supporters, manage our fundraising products, and deliver exceptional services.

Fulfilment and Support Coordinator will play a crucial role in supporting the delivery of fundraising products and campaigns. You'll work closely with both internal teams and external suppliers to ensure operational processes run smoothly and fundraising income is maximized. By streamlining operations and enhancing quality control, your work will directly impact Marie Curie's ability to raise funds and provide critical services to those in need.

Main responsibilities:
- Coordinate the operational processes for fundraising campaigns, ensuring data management, product delivery, and reporting are executed efficiently.
- Manage relationships with external suppliers (fulfilment houses, print suppliers) to deliver high-quality products and materials.
- Collaborate with product owners to capture operational requirements and deliver solutions that enhance campaign performance.
- Conduct quality control checks to ensure accurate orders and high-quality products.
- Provide training on software systems and equipment handling to internal teams.
- Identify and implement process improvements to enhance overall efficiency and effectiveness.
- Support the creation of best practices in project management and process development across the Fundraising Operations team.

Key Criteria:
- Proven experience in managing projects and coordinating multiple work streams.
- Strong interpersonal skills and the ability to work collaboratively with internal and external stakeholders.
- High level of data literacy and experience working with database systems.
- Excellent problem-solving skills with the ability to make data-driven decisions.
- Experience in managing suppliers and negotiating service agreements.
- Strong organizational and planning skills, with attention to detail.
- Proficiency in Excel and other computer software, with experience in process design and improvement.
- Experience in supporting fundraising campaigns or similar operational roles is a plus.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Nov 10th, 2024

Salary: £26,370 - 29,297 depending on experience
Contract: full-time (35 hours per week), permanent
Based: Edinburgh or a commutable distance. You will be required to commute to our Edinburgh offices 2-3 days a week minimum.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Here at Action For Humanity (AFH), we are looking for a Director of Finance & Services to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £65,000 to £70,000.

AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.

As our Director of Finance & Services, you will be responsible to prepare, manage and implement the financial strategy, policies, procedures, and financial controls framework at AFH, as well as inputting strategically and operationally on  services including HR, Procurement and Facilities. Reporting to the CEO and sitting on the Executive Leadership Team, the Director of Finance & Services will work closely with the charity’s leaders to deliver the charity’s objectives. H/she will ensure controls are effectively in place and functional, and h/she will ensure compliance with the rules and regulations AFH is bound by as a charity.  H/she will lead the Finance team and be ultimately responsible for all Finance objectives.

Your responsibilities as our Director of Finance & Services will include the following:

1. Strategic leadership

• As an Executive Leadership Team member, the Director of Finance & Services shall assist the CEO, the AFR and Board of Trustees (BoT) in:
  • developing and implementing the financial strategy, policy and manual;
  • Ensure that investments are meeting their intended objectives, and revise the investment policy as needed to maintain alignment with goalsproviding strategic direction to the organisation through executive decision making, forecasting/budgeting and its implementation;
  •  establishing and implementing internal controls and ensuring efficient and effective financial operations as per industry and sector benchmarks.
• Attend Executive Leadership, Senior Leadership, AFR, and Board meetings, contributing and if necessary, leading them.
• Work with the CEO to develop, co-ordinate and monitor all costings for bids, projects, and core budget.

2. Stakeholder Management

• Maintain effective relationship and coordination with key stakeholders, including local, national, and global organisations, government bodies, banks, donor institutions, etc.
• Ensure independence of the Internal Audit function, the AFR and the Board from the financial operating matters.
• Liaise with partner organisations and provide the necessary leadership and technical support.

3. Compliance

• Ensure Financial and Accounting policies, procedures, and systems are in accordance with statutory regulations, industry benchmarks, and global standards, and in compliance with risk management and internal controls.
• Ensure that all accounting records are properly and timely maintained, reporting cycles and other associated engagements are successfully performed in an effective and timely manner in accordance with the regulatory and organisational requirements.
• Ensure compliance with agreements and contracts in relation to banks and external service providers.

4. Team Leadership

• Assume overall responsibility for UK & International Finance teams, and assume overall responsibility for services including   Procurement and Facilities, including necessary resourcing/recruitment, inductions, training, retention, and day to day management.
• Focusing on team members’ knowledge, skills, and attitudes for building capacities to deliver on present positions and build long term capability to shoulder additional responsibilities.
• Ensure performance management is utilised effectively for all direct reports, to reward good performance and promote a culture of accountability and merit.
• Provide support, guidance, and development to international finance staff.

5. Planning, Reporting and managing resources

• Develop, maintain and monitor the financial systems of the organisation to ensure the production of accurate & timely reports.
• Create business value through technology, ensuring tech systems and procedures lead to outcomes in line with organisational goals, and support with developing the IT and software systems used within finance and services, particularly an ERP system.
• Negotiate contracts and agreements with third parties for commercial aspects of the running AFH.
• Finalise the annual financial statements and periodic financial reports (as applicable), obtain external audit approval, and present them to the CEO, AFR Committee, and Board of Trustees for consideration and approval.Monitor and report on the overall funding status, and coordinate with stakeholders for arrangement and management of funds and grants.
• Ensure funding applications are properly prepared and AFH costs fully covered through a robust cost recovery and cross charging methodology, working with the leadership teams to interact with relevant stakeholders for these purposes.
• Conduct financial analysis and review of existing and proposed programmes, projects, and campaigns, contributing to decision making in this area. Oversee staff payroll, handling of petty cash and banking of donations, management of activity fees and credit control process

6. Other

• Perform any other task assigned by the CEO/AFR or the Board.

What we are looking for in our Director of Finance & Services:

Education

• Qualified Accountant (ICAEW, ACCA, CIMA, CIPFA)
• Evidence of continuous professional development

Experience

• Significant experience of a senior leadership team role is essential, as well as having managed a direct team and promoting high performance
• Experience in dealing with external audit and internal audit functions
• Experience of managing change and growth
• Knowledge and experience of Charity finance would be an advantage
• A proven track record of successfully managing all aspects of an operation and delivering successful outcomes
• Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish
• Experience of leading services functions including HR, Procurement and Facilities

Skills

• Excellent attention to detail
• Excellent interpersonal skills and the ability to build great relationships with a range of external and internal stakeholders, including trustees, partners, and members
• Excellent communication skills, recognising the need to raise awareness and grow our brand and offerings through presentations to a variety of stakeholders
• Advanced ICT skills in MS Office programs, particularly Excel, and Finance/Accounting software
• Flexibility and the ability to manage time effectively whilst juggling multiple tasks
• Understanding of political, business and investment climate in UK, Canada and USA
• Understanding of humanitarian and international development sector globally, particularly in relation to the Middle East, Africa and South Asia

Languages

• Strong written and spoken English (Essential)
• Strong written and spoken Arabic, Urdu, or French (Desirable) 

Benefits of joining us include:

• A salary of £65,000 to £70,000 per year depending on experience;
• 25 days’ holiday allowance + your birthday off + bank holidays;
• Matched pension contributions;
• Hybrid and flexible working arrangements possible;
• Enhanced sick, maternity/paternity pay;
• Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
• EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
• Subsidised on-site food and drinks;
• Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
• Modern office in central Manchester location with free parking, break out room, and prayer facilities;
• Opportunity to go on international deployment/field visits, where appropriate;
• Annual away days/retreats involving training, teambuilding, outdoor and social activities;
• Subsidised sports and social activities.

This would be an ideal role for a humanitarian sector Finance leader looking to propel their career. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.

We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

Job Title: Office Manager

Duration: The post is funding dependant and subject to annual review.

Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA

Hours: 35 hours per week

Salary: £28,000 per annum

Holiday Entitlement: 25 days

Reports to: SCA Director

Duties:

• To be the first point of contact for visitors and service users
• Helping establish and maintain office procedures
• To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
• To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
• To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
• Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
• To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
• To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
• To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
• Organise the office layout and maintain supplies of stationery and equipment
• Maintain the condition of the office and arrange for necessary repairs
• To respond to customer enquiries and complaints
• Review and update health and safety policies and ensure they are observed
• Arrange regular testing for electrical equipment and safety devices
• Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
• To help maintain and update SCA website and social media
• To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
• To ensure inclusion and diversity in all aspects of SCA's operation and work
• To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential Characterisitics:

• Have at least two year’s experience of working in an office environment
• Ability to recruit, manage and supervise volunteers
• Strong IT and typing skills
• Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
• Able to receive visitors and to deal with their queries, signposting to other agencies, where required
• Knowledge of office procedures and practices and advising of timely filing of returns etc
• Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
• Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
• Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
• Ability to prepare meeting agendas, minutes, finance reports and projections
• Experience of preparing newsletters, project monitoring reports, publicity and promotional material
• High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
• Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
• The ability to manage your workload and supervise others concurrently
• Negotiation and relationship-building skills with a problem-solving approach to work
• Ability to manage SCA’s health and safety responsibilities

Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date : w/c 25th November 2024

A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £32,000

As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.

Key responsibilities include:

• Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
• Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
• Continuously aspiring to revolutionising the care and support provided to clients
• Providing expert leadership around Safeguarding Concerns and being a role model for
• other members of the operations management team
• Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
• Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.

The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history ​gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman is the holder of the prestigious Art Fund Museum of the Year 2022.

The Horniman’s mission is to connect us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share. We are looking for a Head of Commercial to play a key role in maximising our income generation streams in order to support this mission, leading day-to-day operations across retail, catering and ticket sales. You will also have the wider responsibility of proposing and developing new business opportunities, working closely with the Venue Hire and Programming and Visitor Experience teams. A key project for the role is managing the delivery of a new children’s café as part of our ambitious Nature + Love capital project.

You will have a proven track record in commercial management and experience of all aspects of retail and catering operations, ideally gained in a visitor attraction setting. You will have experience of driving income through innovation and the development of partnerships and have solid financial commercial experience in budgeting and forecasting. The role reports to and works closely with the Director of Audiences and Income and leads a busy, dedicated and talented team. You will be an inspiring, collaborative and supportive line manager with experience of management reporting and working effectively with customer relationship management and box office systems.

You will have an empathy for and interest in the Horniman’s mission, collections and programme alongside a passion for the transformational impact arts, culture and nature can have on people’s lives.

The closing date for completed applications is 10am on Monday 04 November 2024.  Interviews will be held 20 – 22 November 2024. 

The Horniman is an equal opportunities employer, and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or an ethnically diverse background.

About Us

The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.

We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.

In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.

We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.

About the role

This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.

We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.

Roles and Responsibilities:

Administrative Support:

• Answer reception enquiries.
• Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
• Manage incoming calls, emails, and correspondence.
• Maintain records, databases, and filing systems.
• Prepare reports, presentations, and documents as needed.
• Assist in billing, invoicing, and financial record keeping.

 

Member’s Support:

• Assist members with paperwork, forms, and inquiries.
• Coordinate transportation arrangements for members as necessary.
• Maintain members’ records and update information as needed.

Facility Management:

• Monitor inventory and order office supplies as needed.
• Coordinate maintenance and repairs for equipment and facilities.
• Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.

Finance:

• Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
• Arrange for invoices to be paid.
• Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.

Communication and Liaison:

• Collaborate with other staff members to ensure smooth office operations.
• Collect feedback from members and families to improve services.

Supporting the Centre Manager:

• Assist in compiling data and information for reports and presentations.
• Prepare drafts of reports and documents for the manager’s review.

Professional Development:

• Stay informed about best practices in administrative support and adult day centre operations.
• Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
• Share insights and learning with the manager and team to continuously improve operations.

Other:

• Take on related tasks as required by the centre manager and/or trustees.
• Compile and distribute information for Board meetings.

About you

 

Essential:

• Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
• Proven track record in successfully managing administrative tasks and responsibilities.
• Skilled in both planned and reactive approaches to event planning.
• Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Attention to detail.
• Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
• Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
• Proficient in writing letters, and reports.
• Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
• Proven experience in an administrative role or similar position.
• Strong communication skills, both written and verbal.

•  A friendly and approachable demeanour.
• Strong customer service experience and ethos.

Desirable

• Experience working in a non-profit or community-focused organisation.
• Experience of working with a management committee.
• Knowledge of the Statutory and Voluntary sectors.
• Problem-solving skills.
• Strong research capabilities.
• Full clean driver’s license.

Application Process

 

Closing date for applications: 

The application deadline is Month 4th November 2024 with interviews in the week of 18/11.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Finance and HR Administrator
Contract: Permanent, full-time (subject to successful completion of a probationary period of three months)
Salary range: £26,000-£30,000 per annum, depending on experience and qualifications
Based: South Kensington, London, Hybrid.

About the Role

We are seeking a full time Finance and HR AdministratorHuma to support timely processing of financial transactions, accurate accounting, consistency of financial records, supporting the year-end close as well as supporting the HR advisor with administrative tasks.

As the Finance and HR Administrator, you will become an integral part of our dedicated team, ensuring the smooth functioning of the HR and financial operations.

Duties and responsibilities

• Accounts receivable: review and issue of sales invoices, processing and uploading, and debt recovery, and follow-up invoicing queries.
• Processing direct debits and credit card expenses.
• Cash and bank reconciliation and updates of bank and deposit balances.
• Recording receipts: subscriptions, legacies, grants, gift aid & investment income.
• Reconciliation of receipts in the financial system and the CRM system.
• Ensuring accurate VAT coding and assist in the preparation of VAT returns.
• Support balance sheet account reconciliations.
• Support for ad hoc general accounting tasks as required.
• Manage the onboarding and offboarding process for employees including handling onboarding communications, HR system setup, stakeholder notifications, and IT ticket requests.
• Maintain and update the HR system, ensuring all employee records are accurate and up to date.
• Prepare internal correspondence and communications as needed.
• Oversee the HR and Finance inboxes, managing enquiries.
• Coordinate internal staff training sessions, ensuring smooth scheduling and communication.
• Maintain personnel files and general HR record-keeping.

About us

Founded in 1830, we are the UK's learned society and professional body for geography. Discover our history and find out how our work and people contribute to the advancement of geography worldwide.

As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.

The Society offers professional accreditation to members through Chartered Geographer status. 

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Closing date: 11.59pm on Sunday 3 November 2024.
Interviews are planned to take place on Monday 11 November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Event Manager

Join a leading international peacebuilding charity as an Event Manager to lead the planning and execution of their 2025 global peacebuilding event in Kenya!

Position: Event Manager
Salary: £45,000 per annum
Location: Central London, Hybrid working, occasional overseas travel is also required.
Hours: Full-time, 35 hours per week (14-month contract)
Closing Date: Wednesday 6th November, 23:30 hrs
Interviews: Tuesday 19th and Wednesday 20th November

About the Role:

As Event Manager, you will take charge of delivering the 2025 global peacebuilding gathering in Kenya. You will lead the planning, coordination, and logistics of this high-profile event, managing a budget exceeding $250k and ensuring smooth execution. Working closely with internal teams and external partners, you will oversee everything from travel arrangements to liaising with peacebuilders, suppliers, and donors. You’ll be supported by two Event Assistants, with whom you’ll manage every detail, ensuring the success of the gathering.

Key Responsibilities:

• Plan and deliver a large-scale international event
• Manage a complex budget and negotiate contracts with suppliers
• Supervise event logistics, including travel arrangements for over 100 participants
• Liaise with event management companies, peacebuilders, and stakeholders
• Line manage two Event Assistants and oversee volunteers

About You:

You will be a skilled Event Manager with a minimum of three years’ experience in managing large international events. You will need to excel under pressure and have proven experience in managing teams, budgets, and logistics. Strong interpersonal skills, along with the ability to manage relationships with a diverse range of stakeholders, are essential. You will also have experience with project management tools like Asana and the flexibility to work in a fast-paced, dynamic environment and be willing to travel overseas.

Essential Experience:

• Significant professional experience of managing large events (particularly on an international level)
• Proven budget management skills for projects over $250k
• Excellent communication and project management skills
• Line management experience
• Fluency in written and spoken English, with excellent writing skills

Desirable:

• Experience in the peacebuilding, human rights, or international development sectors
• Proficiency in French, Arabic, or Spanish

About the Organisation:

You will be working for an international charity with a vision for a just world, free from violent conflict. They work in partnership with local peacebuilders in some of the world’s most conflict-affected places. They want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

To apply, please provide a CV and covering letter (of no more than 2 pages) that highlights how you meet the role criteria.

Other Roles You May Have Experience Of Could Include: Event Coordinator, Conference Manager, International Events Manager, Programme Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The person we are looking for will be well organised, motivated and aware of the nuanced issues affecting diverse and disadvantaged communities. Their duties include arranging training, workshops and outreach visits to create awareness of human rights legislation and the practical impacts in areas with large, transient communities.

The Outreach Worker will act as primary contact for the project and policy work and ensure good working relationships with a range of key contacts including policy and programmes partners.

This post is funded by The Baring Foundation.

Reports to: SCA Director

Duration: 4 year fixed term contract (with a 3 month probationary period)

Hours: Part-time, 21 hours (3 days) per week

Salary: £22,000 per annum (FTE salary = £36,500)

Location: SCA offices at Southall Town Hall, 1 High Street, Southall, UB1 3HA

Holiday entitlement: 15 days

Duties:

1. Developing and delivering Human Rights Act based rights training workshops and support sessions
2. Analysing human rights law and development in cases and communicating the practical impact of these through outreach visits to local community sector
3. Develop and improve our resources and support sessions on the practical use of UK human rights law
4. Plan and develop human rights information resources, including guides, handbooks, factsheets
5. Arrange short talks for a range of audiences
6. Provide commentary via a range of means including blogs and news pieces (for SCA and for other groups and media), research papers, social media, etc.
7. Use initiative to identify and forge relationships with new partners and forums
8. Act as primary contact for the programme and policy work and ensure effective relationship management and development.
9. Ensure good working relationships with a range of key contacts including policy and programmes partners
10. Attend training courses and sessions, as may be required
11. To ensure inclusion and diversity in all aspects of SCA's operation and work
12. To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential characteristics:

1. Have at least two year’s experience of working in the charity sector, voluntary sector, or the public sector in a role with some similar role and functions
2. Experience of developing and delivering outreach work to build the capacity of people to develop the knowledge, skills, and confidence to bring about social change
3. Understanding of working in the charity sector, and in particular what it means to work for positive change whilst not being a campaign group
4. Understanding of human rights law and practice and implications for diverse communities
5. Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
6. Able to receive visitors and to deal with their queries, signposting to other agencies, where required
7. Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
8. Experience of report writing, preparing newsletters, project monitoring reports, publicity and promotional material
9. High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
10. Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
11. Work related experience of conducting research either desk-based/legal research and/or participative research directly with stakeholders
12. Excellent self-administration and time management skills, with the ability to prioritise and manage multiple tasks simultaneously to a high standard
13. Gather monitoring data and produce progress reports and work summaries
14. Recruit and train volunteers to assist with project delivery
15. To attend meetings and prepare agendas, minutes and other relevant materials

Closing date: Tuesday 19th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date: w/c 2nd December 2024

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

Centre Director

Hours: 37.5 hours per week, one week on call per month. Hours worked between 8am and 6pm, Monday – Friday. Occasional evening and weekend work required
Salary: £42,000 - £46,000 per annum. Night shifts and weekend cover paid extra
Term: 3-year contract with possibility to extend - subject to funding
Location: The Hut, Llwyn Deri Hall, Ravenhill Road, Swansea SA5 5AW

THIS POST IS SUBJECT TO AN ENHANCED DBS CHECK

About The Roots Foundation Wales

We are an award-winning charity supporting children and young people in care, kinship care, those transitioning to independent living, and care leavers. We also provide support for foster and kinship carers.
In 2017, we featured on a BBC1 DIY SOS & Children in Need special, which resulted in our beautiful centre with three semi-independent living flats attached. Our bespoke and holistic Transition to Independent Living programme helps young people aged 16-19 gain essential independent living skills as they prepare to leave care.

Our dedicated team of youth workers, night staff, and volunteers run a variety of activities and clubs for young people aged 4-25, including coffee mornings for carers, playgroups for young parents, and activity groups ranging from crafts and cookery to youth clubs and movie nights.

A message from our Youth Panel:

“Roots is our home from home. It's a place where we can share personal experiences and always be supported. Building good relationships with staff and other young people is essential to us. We need someone who is honest, responsible, and appreciates that Roots is like our family.”

About You

Are you ready for your next leadership challenge in a workplace full of life and passion? You'll be surrounded by inspiring young people and colleagues who love their jobs. You should be able to lead collaboratively, speak confidently to promote our work, manage multiple projects, and oversee budgets and operations efficiently and strategically.

You will work closely with the Board of Trustees to deliver our strategic plans for growth, managing budgets, finances, and operations while ensuring the best possible outcomes for the young people and carers who rely on us.

Your Main Responsibilities:

- Leadership & Management: Build strong working relationships, providing leadership and management for the staff team of 12 plus volunteers.
- Operational Management: Oversee the day-to-day management and running of the Centre.
- Service Delivery: Ensure high-quality activities and programmes are provided, seeking and acting on feedback from service users.
- Stakeholder Engagement: Raise awareness of our work and build our profile with key local and national stakeholders.
- Accommodation Oversight: Manage the development and running of the semi-independent living accommodation.
- Reporting to Funders: Manage robust monitoring and evaluation processes for timely reporting to funders and commissioning bodies.
- Fundraising: Support the Board of Trustees to secure new funding avenues in line with the charity’s objectives.
- Safeguarding: Be the main point of contact for safeguarding concerns and ensure processes are followed.

Due to the nature of the role, flexibility is required. The Centre is staffed on a 24-hour basis, and you will support safeguarding issues that occur outside of working hours (on a rota basis). Out of hours work may be necessary to meet the charity’s needs.

Person Specification

Essential Criteria:

- Experience in operations management and/or strategic leadership, ideally within a health and social care, childcare, or education setting.
- Proven leadership and people management skills.
- Highly numerate with a successful track record in managing budgets and delivering value for money.
- Excellent IT skills with the ability to learn and use new software and packages.

Desirable Criteria:

- Experience managing safeguarding and an understanding of Wales Safeguarding Procedures.
- Experience working with our beneficiary group, including children in mainstream care, secure residential settings, kinship care, Special Guardianship care, and foster carers.
- Experience with stakeholder engagement and/or public speaking.
- Service development and management of commissioned services experience.
- A recognised qualification in management and leadership or programme/project management.
- Experience working in the charity sector with a good understanding of governance requirements and the challenges in the sector, particularly in Wales.
- Experience in applying for and securing funding at national, regional, or local levels.
- Understanding and experience of implementing a trauma-informed approach.

How to Apply

Please submit a CV and covering letter explaining your motivation for applying and your relevant skills and experience. Generic cover letters that do not specifically refer to The Roots Foundation and its work will not be considered.

Interviews will be conducted the week commencing 11th November 2024.

You may have experience in the following roles: Centre Manager, Operations Manager, Programme Director, Service Manager, Child Welfare Director, Community Services Manager, Youth Services Director, Social Care Manager, etc.

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