Operations Jobs in Westminster, Greater London

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.

In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.

You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.

Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.

Peer Support Group Development Officer - Midlands Area

Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)

Job Type:

Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.

Overview:

Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.

This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.

Key Responsibilities:

• Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
• Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
• Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
• Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
• Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
• Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.

Skills and Qualities Required:

• Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
• Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
• Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
• Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
• Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
• Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
• Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
• Administrative: Strong administration and IT skills to maintain accurate records and documentation.
• Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.

Educational Qualifications:

• Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.

Essential Requirements:

• A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
• Right to work in the UK.
• Willingness to travel within the designated region and, on occasion, nationally when required.
• Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living?  If so, please read on.

We are looking for a passionate and experienced Area Manager to oversee our four-specialist supported living service in Wandsworth & Richmond.  As an organisation we are growing so this will expand.

The successful candidate will be responsible for leading their team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within their area.  Our current services are not CQC registered.

We offer a wide range of benefits, learning and development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Servol are not able to offer sponsorship.

Salary = £41,000 (including London weighting) per annum, working 37.5 hours per week Monday to Friday.  You will be required to be part of a management on-call rota out-of-hours.  This role includes some evening, weekend and bank holiday working as required.

Benefits include 28 days annual leave, flexible working, pension scheme, staff discounts, employee assistance programme, and career development,

Key responsibilities of our Area Manager:

• Lead, manage, your team to deliver outstanding care services. Setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation’s operations.
• Fostering positive relationships with service users, their families, and other stakeholders.
• Work with your team to ensure that all reporting is completed in a timely manner. Monitoring and improving service quality through regular audits and performance reviews.
• Ensure adherence to all policy and contractual requirements for the management of risk including safeguarding, incidents and complaints handling.
• Proactively participate in policy development and service delivery improvements.
• Working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
• Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
• Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.

Skills/experience/personal qualities required for our Area Manager​ vacancy​​​​​​:

• Level 4 or equivalent in Health and Social Care or related subject.
• Qualification in Line Management or demonstrable experience.
• Able to demonstrate a robust understanding of housing management policy, process, and legislation.
• Excellent leadership and people management skills.
• Strong knowledge of regulatory and legislative requirements in social care.
• Demonstrable understanding of financial management.
• Experience of service monitoring and reportin, including the ability to analyse data and make informed decisions.

If you feel that you have the skills and experience required to become our Area Manager please click ‘apply’ today – we would love to hear from you.

About GDI Hub

Global Disability Innovation (GDI) Hub accelerates ideas into impact for a more just world - for disabled people, and all people.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). As an Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enables rapid translation of research into practice. GDI Hub is also home to the UK aid funded AT2030 programme which tests ‘what works’ to improve access to life-changing Assistive Technology (AT) for all.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. We work in 40+ countries, with a reach of more than 34 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research. In collaboration with global partners we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries.

Role Purpose

GDI Hub are looking for a Research Assistant to support the team across its portfolio of projects with a diversity of clients, partners and stakeholders.

The Research Assistant role sits within GDI Hub’s Community Interest Company’s Research and Delivery Team, led by Mikaela Patrick, Head of Research and Delivery.

For a portfolio of clients (for example, Asian Development Bank, World Bank & IFC, Carbon Trust and Dubai Expo City), and projects under the UK Aid funded AT2030 programme cluster ‘Integrate - Strengthen the systems which make inclusion a reality’ (for example, Local production Systems of AT, Designing Inclusive Dignity Kits for Dissemination in Humanitarian Crises and Climate Resilient Cities), GDI Hub’s Research and Delivery Team:

• Conduct qualitative and quantitative, primary and secondary research
• Report academic research and grey literature publications with recommendations, blogs and insights reports
• Provide strategic and operational consultancy and technical assistance
• Design and deliver training and workshops, host and present speaker sessions
• Organise knowledge dissemination for high impact
• Track impact and reach of research and delivery

GDI Hub’s Research and Delivery Team have a range of thematic expertise, including inclusive design, accessibility, inclusive infrastructure, inclusive climate resilience and responses, disability and gender, financial inclusion and inclusive private sector practice.

The majority of GDI Hub Research and Delivery Team’s work has a focus in Low or Middle-Income Countries (LMIC).

GDI Hub’s Research and Delivery Team and work is growing fast, and this role has been created to strengthen the team and its delivery across its portfolio of work.

Experience and Qualifications

The successful candidate for this role will be able to demonstrate the following:

• Experience working or academic study in relevant fields (including working closely and collaboratively with disabled people and disabled people’s organisations is desirable), such as international disability inclusion, assistive and accessible technology, accessibility and inclusive design, disability innovation and global health; with willingness to grow expertise across these areas.
• Ideally have some experience (approx. 2-5 years) working on research projects and/or practice-focused research in a related field. This could be as part of further study, research or in a work capacity. Real work experience is desirable.
• A post graduate qualification or equivalent work experience, focused on an area relevant to disability inclusion, accessibility and / or assistive technology.
• Experience and confidence to independently conduct qualitative research and analysis, and literature reviews.
• Experienced in quantitative research and analysis with proficiency in designing and running quantitative data collection via surveys and analysing results to inform statistically representative and robust results. Confidence to independently conduct descriptive and correlational analysis using for e.g., ExCel, Python, R or SPSS.
• Independence in producing clear and insightful infographics and data visualisations.
• Excellent written communication skills, with ability to take on writing of reports using clear and compelling narrative; experience authoring lucid and informative insights and reporting.
• Excellent ability to communicate, work in a small dynamic team, and collaborate with individuals with diverse technical backgrounds and with external stakeholders.
• Confidence in client relationship management for organisation of meetings, email engagements and clients and stakeholder presentations.
• Flexibility and dynamism, to take on a range of tasks supporting multiple projects across the Research and Delivery Portfolio.
• Aptitude for independent and timely delivery management whilst work closely with other members of the GDI Hub team.
• Ability to effectively manage own commitments to the benefit of the team
• Positive and proactive attitude, with a genuine passion for this work

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

Commercial Property Manager | 6-month FTC | £55,000 - £65,000 + benefits. London

For a large commercially focused charity in London, we're recruiting a Property and Asset Manager for a 6-month contract to manage the performance of their property assets portfolio and ensure the delivery of a high-quality service to all users. The portfolio is a mix of commercial freehold, leasehold and managed service sites in the UK and some internationally. The Property and Asset Manager will report to the Director of Commercial Operations and will lead the management of freehold and leasehold commitments and develop both short-term and long-term property strategies.

Main Duties:

• Manage the performance of the property assets and ensure a high-quality of service delivery for a mix of around 40 properties across its portfolio of commercial freehold, leasehold and managed services sits in the UK and internationally
• Establish KPIs for properties across the portfolio
• Contribute to a strategic review of rental income
• Establish a clear reporting process for the documentation and budget planning for management and forecasting of property commitments
• Creation of a policy and review schedule for the capabilities of property assets between corporate sites and training sites
• Carbon management and ESG best practices
• Management of business rates and the application of charity rules
• Management of negotiation with landlords, agents, and local authorities

Person Specification:

• Technical knowledge of building construction methods and materials, building defects, and building design
• Working knowledge of commercial premises statutory regulations
• Health and Safety legislation and the ability to apply legal requirements in the workplace
• Project management skills to manage Repairs and Planned Maintenance programmes
• Strong stakeholder management experience, in particular with Local Authorities, Board members, and Residents groups
• Ability to manage, monitor and plan financial resources, data and controls

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a nightly service vital for our guests.

While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.

Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.

We value diversity and welcome all, in particular those with life experience and lived experience.

What you will do as part of our team

Job spec

The Night Shelter Manager is responsible for the following:

• The day-to-day operation and management of nights shelters in West and Southwest London. Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues and volunteers.
• Welcoming and inducting new guests into the shelter by explaining the shelter policies.
• Supporting volunteer teams at each venue to ensure the smooth running of the project and developing good communication with the Volunteer Co-ordinators.
• Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided.
• Ensuring cleaning protocols are implemented by all staff, guests and volunteers.
• Maintaining guest attendance records and shift reports on our iPad-based In-From client relationship platform.
• Following best practice procedures for the security and safety of the guests and volunteers.
• Monitoring guest welfare throughout the shift and responding to any situations or emergencies that arise. Adhering to Glass Door’s operational and health & safety policies in all aspects of your work.
• Maintaining clear lines of communication with your colleagues including Overnight Project Workers, Caseworkers and Operations Manager.
• Conducting a nightly briefing for volunteers and staff before the shelter opens to guests.
• Undertaking any other duties to aid the good running of the project, as required by the Operations Manager. Attending regular meetings with caseworkers to share any relevant information including guest welfare, interactions and other important information.
• Attending 1 to 1 sessions with the Operations Manager on a fortnightly basis.
• Attending the monthly winter services meetings held on Wednesday afternoons
• Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
• Ensuring the shelter van is kept well organised and stocks are well maintained.
• Supporting casework team with practical tasks related to guests’ day-to-day activities as requested.
• Flexibility is required, as you will be working a shift rota that includes weekends and public holidays
• You will also be expected to attend other training sessions, team meetings and other activities as required.

Person Spec

Essential

•  Valid driver’s license and willingness to drive the shelter van.
•  Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
•  An understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner.
•  Ability to work as part of a team and be a supportive team member.  Confidence in dealing with challenging behaviour.
•  Excellent written and verbal communications skills.  Ability to carry out manual handling tasks.
•  Understanding of and commitment to Equal Opportunities.

Desirable

• Experience working within the homelessness sector or with similarly vulnerable people.
• Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
• Lived experience of homelessness.
• An understanding and value of trauma informed care.
• Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).

Prospectus is delighted to be working with an international charity in their search for a Corporate Resources Coordinator who will provide pro-active, generalist and comprehensive operational, governance and HR administrative support to all staff.

This is a part-time (21 hours per week) role, on a 9-month FTC, offered remotely.

Reporting to the Senior International Finance and Operations Manager, the Corporate Resources Coordinator will support in all operations (including facilities, compliance and IT). The postholder will help source IT equipment, overseeing the smooth running of the Google platform, ensuring compliance. The successful candidate work as work to support both the HR and Governance administration, such as managing meeting timetabling and assisting with staff communication activities.

To be successful, you will have worked within a varied administrative role, with operational and IT responsibilities. You will have experience in working with external suppliers, with knowledge of administration systems, with Google Apps experience desirable. You will able to prioritise your workload and manage multiple tasks simultaneously, with effective communication skills.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  
 
 
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.

Salary range £53,000 – £57,000 per annum | 35 hours per week | Permanent

Hybrid working pattern (2 days in the office) 

About us

Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.

Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023. Do you want to make a difference? If so, read on.

About the role

We are excited to be advertising this newly created role as part of WGN’s growth. This role will be the lead on the finance function. Reporting into the Director of Finance and Resources, the role works closely with stakeholders across the organisation including executive leadership, with a specific focus on working closely with the Director and external auditors. The role will have two direct reports – Finance Business Partner and Finance Officer. This is a hands-on role and will have full responsibility for the finance function on a day to day and medium-term basis. The Financial Controller is to lead on all financial systems set up and upgrades.

Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients. 

Role Responsibilities:

• Responsible for the management and development of the Finance Business Partner and Finance Officer.
• Preparing the year-end statutory accounts and liaising with external auditors.
• Responsible for ensuring that all financial controls are implemented and adhered to within the organisation, in accordance with company policies and procedures.
• Supporting non-finance colleagues and stakeholders in understanding all requirements related to the funding agreements.
• Leading the month-end process with the support of the Finance Business Partner and the Finance Officer.
• Leading on all financial systems set up and upgrades.
• Ensuring that all restricted funds are used in accordance with the funding agreements.
• Responsible for treasury and investment management across the organisation.
• Ensuring all payroll payments are made on time.
• Leading the procurement function across the organisation.

About you

If you are someone who has strong financial reporting, budget setting, and year end processing skills, with a keen eye on details and drive to facilitate change and enhance the finance function this role would be for you. 

The ideal candidate will:

• Have experience in working with the charity sector in a similar role for at least two years.
• Work well with non-finance colleagues and trustees in delivering key financial reports in an easy-to-understand manner.
• Be a qualified accountant.
• Be comfortable working in a hands-on environment

A commitment to WGN’s goals is key requirement, as well as a pro-active and collaborative working approach.

How to apply

Altum Consulting are managing the recruitment process on behalf of WGN so please apply now or contact Imogen Brown to speak in more detail about the role.

You will be required to complete an application form and Equal Opportunities Monitoring form. Please visit our website to download an application pack. 

The deadline for applications is 9am on 11th October 2024. Interviews are expected to take place in the week commencing 15th October, however, please note this may be subject to change and could be sooner. Interviews are likely to take place remotely.

Further Information

Employee benefits are competitive for our sector and size and can be found on our website or can be requested from the HR team.

We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.

This post is subject to satisfactory references, DBS check, and social media check.

WGN is an equal opportunities employer.

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1

Operations

On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth

20 October 2024 to late April 2025 

Shifts from 6:45pm or 9:45pm to 7.15am (plus additional time if allocated driver). Hours and days of work will vary according to the needs of the service.

We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Overnight Project Workers.

We value diversity and welcome all, in particular those with life experience and lived experience.

While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.

Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.

Please note:

Some of our Overnight Project Workers are required to have a driving licence and be able to drive a manual vehicle.

However, this post also is still suitable for those that want a non-driving role.

On each shift, one of the two Overnight Project Workers will be an allocated driver and is expected to drive the van back to its local base in Fulham or Wandsworth, depending on the shelter circuit. The allocated driver for the shift will receive an additional hour of pay for this task.

What you will do as part of our team

The Overnight Project Worker is responsible for the following:

Job spec

• Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
• Following best practice procedures for the security and safety of the guests and volunteers.
• Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
• Carrying out regular checks around the shelter, checking conditions of all areas.
• Ensuring that the van is loaded correctly with shelter provisions and that no Glass Door belongings are left on site.
• Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
• Ensuring cleaning protocols are followed and implemented.
• Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
• Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
• Setting up and help serve a simple breakfast for guests in the morning
• Ensuring all guests are woken from 6am onwards and leave the building by 7am
• Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.

On occasions you will also be expected to attend training, team meetings and other activities as required. The allocated driver is expected to drive the van back to its allocated base at the end of the shift to which an additional hour of pay applies for this task.

Person Spec

Essential

•  Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
•  Ability to work as part of a team and be a supportive team member.  Confidence in dealing with challenging behaviour.
•  Good written and verbal communications skills.  Ability to carry out manual handling tasks.
•  Understanding of and commitment to Equal Opportunities.
•  Driver shifts only: Valid driver’s license and willingness to driver the shelter van

Desirable

• Experience working within the homelessness sector or with similarly vulnerable people.
• Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
• Lived experience of homelessness.
• An understanding and value of trauma informed care.
• Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).

Are you ready to step up in your career and join Barnardo’s as a Supporter Services and Fulfilment Executive? We are delighted to be searching for an excellent candidate to fulfill this role. Barnardo’s seeks to ensure that children and young people feel safer and happier by running specialist services across the UK and campaigning to make a change. 

This role will manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. As part of the role, you will manage the stock, storage and fulfilment of all of Barnardo’s new and existing fundraising and marketing materials, ensuring all compliance requirements are met, and operating the procedures and storage services for the team. You will develop and maintain performance reports as required, and will manage, manipulate and update data from multiple sources. You will manage the thanking processes used internally and externally and all associated service suppliers, meeting the needs of supporters, whilst also operating payroll giving administration, processing data and leading the onboarding process of new supporters.

To be successful in the role of Supporter Services and Fulfilment Executive you will need:

• Significant experience working with third-party service providers obtained from the commercial or charity sectors
• Experience developing and introducing systems and processes that improve efficiencies and effectiveness whilst saving costs
• Customer Relationship Management database experience, such as Salesforce
• Experience managing warehousing, stock, and fulfilment services
• Experience developing and working with Gift Aid

Salary: £32,000
Contract: Full-time, permanent 
Location: Barkingside, London/ hybrid
Deadline: Rolling 

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 
 

This role is not open to sponsorship

An exciting opportunity has arisen for a Bank Housekeeping Assistant to join our Housekeeping Team. This role will require the successful candidate to provide a high standard of housekeeping ensuring excellent levels of cleanliness are consistent throughout the site and that infection control procedures are met across site.  As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Site wide general housekeeping service – ensure that the housekeeping services is of an acceptable level and is consistent across site.

• Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
• Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
• Liaise with the Housekeeping Supervisor and House Staff on a daily basis – carrying out special requests in relation to Housekeeping.
• Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained – informing the Housekeeping Supervisor of stock requiring ordering.
• Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains and high dusting on a rotating schedule.
• Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
• Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
• Prioritise work to complete assignments in a timely manner.
• Assist other members of the Site Services and Facilities teams as required.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date:  Interviews will be held as and when applications are received.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

An exciting opportunity to join our friendly team at Groundwork South and help carry out a wide range of green spaces projects across the Colne Valley Regional Park and in surrounding areas.

Project Officer - Conservation & Green Skills
Ref: POCGS0924
Location: Colne Valley Park Visitor Centre, Denham, UB9 5PG
Contract: Permanent
Salary: Circa. £25,000

Summary of role: This is a varied role which will see the successful applicant working outside on practical grounds maintenance and conservation tasks in some of the most beautiful parts of the Colne Valley.

You will be joining the Green Team who carry out a range of projects across the Colne Valley Regional Park. These include nature reserve management, grounds maintenance, corporate volunteering events, volunteering events for the public, hard landscaping tasks, and conducting Green Skills Courses to educate long-term unemployed individuals. Your role will assist in the delivery of this work.

We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. We will offer work-based learning and training.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour online access to a GP
• PERKS scheme – such as discounted gym membership and shopping discounts
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: Sunday 20th October at midnight

Interview date: Thursday 24th & Friday 25th October

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).

 Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.  If you need any support or adjustments with your application or attendance at interview please let us know.

No agencies please.

We are thrilled to be searching for a Database Executive for a charity which supports individuals with learning disabilities, special educational needs, and children and families in crisis, in North-West London. This charity provides practical, emotional and therapeutic support to children and families who are facing various types of challenges, and this is your opportunity to make a real difference.

The role will provide database and data services to the Fundraising and Community Engagement department and enhance the charity’s supporter experience. You will be the data and insight lead who will assist with continuously updating the database and data processes, as well as data manipulation. You will focus on carrying out regular database health checks to update supporter records and to ensure accuracy of data. Additionally, you will also support your colleagues in their use of the database to enhance engagement, donations, and marketing for supporters.

To be successful in the role of Database Executive, you will need: 

• Proven experience as a data administrator or similar role involving manipulating data, and advanced skills in using a database or CRM.
• Some experience of running reports and exporting data, and of running data health routines, with understanding of relational databases.
• Proficiency in Microsoft Excel to an intermediate level, and excellent IT skills and analytical mindset.
• Good understanding of GDPR.
• Good interpersonal skills, and ability to work across teams, with ability to follow complex instructions and processes.

Salary: £26,000 - £28,000
Contract: Full-time, permanent
Location: North-West London/hybrid
Deadline: ASAP

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner.