Operations And Business Development Lead Jobs

Job Title: Citadel Co-ordinator

Hours: 35 per week (full time)

Location: Home working, roles must be based in Cornwall – will involve independent travel around the local area.

Contract: Fixed term (until January 31st 2026)

Salary: £33,786

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Out initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for outgoing, confident and skilled communicators who are well versed in public speaking, building relationships and influencing people. You will feel confident to speak to anyone and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working in the homelessness, housing or voluntary and community sectors.

About the role

We are seeking to hire 2 driven and proactive Citadel co-ordinators across Cornwall – we are particularly interested to hear from candidate based in Truro, Bodmin and Camborne – to recruit, train, support and supervise committed volunteers who will directly support people experiencing homelessness locally.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Youth Development Lead and contribute to our journey to help make the food system healthier and fairer.

You will play a pivotal role in ensuring our Youth Activists and Ambassadors are equipped to challenge the global food system and advocate for change. 

Responsibilities 

The Youth Development Lead is accountable for: 

• Providing ongoing operational, administrative and mentoring support to ensure the smooth and effective running of our youth engagement, including:

  • Organising and facilitating regular group meetings.

  • Managing appropriate digital communication channels. 

  • Ensuring forums for engagement are engaging, fun, and tap into youth motivation. 

  • Planning and executing team and community building activities. 

  • Building a strong values-based culture, encouraging positivity, openness, collaboration and creativity. 

  • Developing progression and personal development opportunities for youth board members, as individuals and as a collective. 

  • Creating effective communication and collaboration channels with peers. 

  • Acting as the key point of contact for our Youth Board members, on standby to resolve any arising issues. 

• Ensuring that the highest level of safeguarding is upheld in all interactions with the Youth Board and Ambassadors, including the securing of consent forms, training of the young people for social media and media appearances, as well as liaising with partners, schools and parents/guardians.

• Taking steps, alongside the Head of Youth Activist Development to enable every young person to act as key representative of Bite Back, ensuring their needs, ideas, and strategic thinking is fed into wider organisational plans. 

• Supporting the design and delivery of training to empower 90 youth activists to aid us in activating our campaigns activities in a multitude of settings including media, policy, social media and public affairs. 

• Working effectively alongside the Head of Youth Activist Development and our colleagues in Communications and Brand on the recruitment and onboarding of the Youth Board Members. 

• Leading regular evaluations of the Youth Board programme, securing feedback from the youth activists on their experiences, and providing recommendations to shape strategy and approach in the future. 

The Youth Development Lead works closely with the Head of Youth Activist Development to ensure that we can provide a consistent and uplifting pathway for our youth activists. 

Skills and Experience 

The ideal candidate would have the following: 

Essential

• Experience working in youth engagement programmes in the UK. 

• Experience in designing and leading programmes and governance structures to empower young people. 

• Great project management, administration and operations experience, with the ability to manage multiple projects to tight deadlines to high quality. 

• Experience in building and maintaining partnerships (preferably with schools, youth networks and community groups).

• Outstanding people skills, with the ability to form strong relationships with young people.

• Excellent English language verbal and written communication skills. 

• Knowledge of key safeguarding principles. 

• Understanding of the basic principles of campaigning. 

Desirable

• Experience of empowering young people to lead campaigns targeting the government or business to make policy changes. 

• Experience of evaluating the success of youth programmes. 

• Experience of working on children’s health in the UK.

• Experience of mentoring young people, particularly those from disadvantaged backgrounds. 

• Good understanding of the cultural landscape of young people in the UK. 

Approach to Work

You will be able to show the following qualities: 

• A bold and open mind - you will be prepared to think differently about issues.

• A level head - you will be comfortable working both reactively and proactively. 

• A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

• Creativity - you will come at issues from new and unusual angles and be prepared to work hard on finding fresh and surprising angles. 

• Resilience - you will be prepared to keep going or as our values say, set back won't set you back. 

• A passion for our mission.

In this exciting and varied role, you will be responsible for developing and driving forward the corporate new business strategy for The Trust’s National Corporate fundraising approach to the Technology, Telecomms and Media sector alongside Pharmaceutical, Defence and related STEM sectors. You will be responsible for developing rich and exciting partnerships to both fund our programmes and deliver vital unrestricted income, collaborating with colleagues across employee engagement, commercial and marketing teams.

With an income target of £1m+, you will be an inspiring leader of a team of 2 staff and be able to harness the support from Senior Volunteer Boards who open up their networks. Alongside targeting prospecting techniques, you will have strong influencing skills to harness their support to meet your objectives.

You will work closely with the Senior Head of Business Development to create and implement the team strategy to support our organisational strategy and 2025+ Funding Plan. This team has significant scope for growth in line with a new high value partnerships and commercial focus across our partnerships team.

This is a pivotal and fast paced role that requires excellent relationship management skills and tenacity which will be second nature to you, with the ability to relate to people at all levels within potential corporate partners as well as within The Prince's Trust.  You will be organised and a strong project manager, confident in solving problems and securing financial targets.

Exeter Students’ Guild 

Head of Organisational Development 

Salary: £53,000 to £60,000 (pro-rated) 

Location: Exeter  

Contract:  Permanent – between 21 and 35 hours per week (our preference is 0.6 FTE, 21 hours; however, we are open to exploring a range of working patterns)   

Are you a values-driven organisational development professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission. 

About the Students’ Guild 

We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following: 

• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.

• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.

• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected. 

Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas. 

About the Role 

As the Head of Organisational Development, you will be a key member of our Senior Management Team, supporting the CEO and elected Officers in shaping the Guild's future.

We are looking for someone who: 

• Leads and manages initiatives spanning People, Culture, Operations, IT, facilities, and Health and Safety. 

• Empowers and collaborates with Guild managers, dedicated to our Business Partnering model and fostering strong university relationships. 

• Cultivates a culture that prioritises outcomes and people, guided by our charity-based values, and is focused on removing barriers for students. 

The Guild offers an excellent benefits package, including 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, well-being days, discounts via Perkbox and up to 6% employer pension contributions. 

The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply. 

How to apply:  

Key Dates

Closing Date: 12 pm on Monday 19th August  

First Stage Interviews (Remote): Wednesday 4th September  

Final Interviews (In-person): Wednesday 11th September     

Please click on ' How to Apply' to view the Candidate Information Pack with the link to apply for this role.

For an informal conversation about the role and application process, please get in touch with Nida Ashraf at Atkinson HR Consulting.

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

This is a unique oppertunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.

As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant. 

This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.

Please read the below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

Connexional Complaints Support Manager

To manage the effective resolution of complaints under Part 11 of the Constitutional Practice and Discipline of the Methodist Church (CPD) and to lead a learning and reconciliation culture where the careful resolution of complaints helps to improve and deliver the mission of the Methodist Church.

Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

We also welcome applications from people living with disabilities.

Closing date: Tuesday 13 August 2024
Interviews: Friday 23 August 2024 in Westminster in person

Are you looking for an empowering role that truly impacts lives? We are looking for a committed and highly motivated CEO who is confident and excited about leading a small ambitious national Charity which povides support to PKD patients, their carers and renal clinicians in the UK.

In recent years the PKD Charity UK has expanded its funding of supporting our Community with a world class support service and innovative research through its own fundraising efforts and by leveraging strategic partnerships. We are now launching a consortium with key partners which will further enhance our ability to support groundbreaking research which may one day lead to genuine disease modifying treatments for PKD.

Our organisation is supported by a dedicated team of staff and trustees including several patients with PKD and individuals with family members affected by PKD. The job opening sadly results from unexpected passing of our former CEO who led the organisation with distinction for the last 12 years. Currently, we are operating under an interim management arrangement. 

You will be driven by a desire to work with our team, partners and trustees to ensure the success of the charity and by communicating the level of activity and successful leveraging of resources into addressing PKD.

The role is primarily remote with a requirement to travel to events and meetings mainly in the UK with occasional travel throughout Europe and other regions.

As the CEO, you will be responsible for:

• Strategic Leadership: Providing visionary leadership and direction for the charity.
• Team Management: Motivating and leading the staff to achieve our mission.
• Representation: Acting as the primary spokesperson for PKD Charity UK to supporters, healthcare professionals, and partner organisations.
• Support Services: Ensuring the delivery of our world-class support services.
• Research Leadership: Leading and proactively involving yourself in our research initiatives.
• Patient Involvement: Ensuring first-class patient involvement in our research programmes.
• Networking: Liaising with and representing our charity within European and worldwide rare disease partner networks.

Qualifications:

• Proven leadership experience.
• Strong understanding of medical research and patient advocacy.
• Excellent communication and interpersonal skills.
• Demonstrated ability to build and maintain partnerships.
• Experience in strategic planning and financial management.

We are flexible in considering part time working options from 3 days a week to full time for this role with salary pro rated. 

About the PKD Charity.

Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.

PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; surviving children often have to have either a kidney or liver transplant before the age of 10.

We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.

The Board of Trustees are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

How to Apply

If you are passionate about making a difference in the lives of those affected by PKD and have the skills and experience to lead our charity to new heights, we would love to hear from you. Please send your CV and a cover letter detailing your suitability for the role by clicking the Quick Apply button below.

Head of Programme Development
Salary: £54,600
Contract: Permanent
Hours: Full time
Location: This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).

Who are we?

Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.

The role

As Head of Programme Development, you’ll take a senior role in the strategic planning and operational delivery of Art Fund’s grant-making programme, taking a lead on certain areas of the business plan to ensure they deliver against and inform the ongoing development of Art Fund’s strategic vision. You will work with the Director of Programme & Policy and Head of Programme Delivery to manage the team to ensure effective management of all grant-making and operational activities, develop and deliver new initiatives, funding opportunities, partnerships, research, and evaluation, ensuring maximum impact and maintaining and furthering Art Fund’s excellent relationships across the museums, heritage, funding and visual arts sectors.

A member of the Programmes team, you will work with colleagues across Art Fund and the wider sector to ensure our grant-making is effective and valuable and supports our strategic plan. This is a unique opportunity to join Art Fund at a key moment in our 5-year strategy. You’ll help us identify where Art Fund can make a real difference in our priority areas and build our reputation in these areas: championing diverse and inclusive museum collections, workforce and audiences; reaching a new generation of museum goers through digital and community experiences, as well as in the museum itself, and developing a sustainable sector. The Head of Programme Development will share the energy and commitment that Art Fund staff bring to their work, as well as a belief in the importance of arts and culture.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Cash health plan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 9am on Monday 29th July, 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

In this exciting and varied role, you will be responsible for developing and driving forward the corporate new business strategy for The Trust’s National Corporate fundraising approach to the Financial Services, Industrial Services (Energy, Automotive, Built Environment) and Real Estate sectors. You will be responsible for developing rich and exciting partnerships to both fund our programmes and deliver vital unrestricted income, collaborating with colleagues across employee engagement, commercial and marketing teams.

With an income target of £1m+, you will be an inspiring leader of a team of 2 staff and be able to harness the support from Senior Volunteer Boards who open up their networks. Alongside targeting prospecting techniques, you will have strong influencing skills to harness their support to meet your objectives.

You will work closely with the Senior Head of Business Development to create and implement the team strategy to support our organisational strategy and 2025+ Funding Plan. This team has significant scope for growth in line with a new high value partnerships and commercial focus across our partnerships team.

This is a pivotal and fast paced role that requires excellent relationship management skills and tenacity which will be second nature to you, with the ability to relate to people at all levels within potential corporate partners as well as within The Prince's Trust.  You will be organised and a strong project manager, confident in solving problems and securing financial targets.

In their search for a new International Finance Manager on a permanent basis Family For Every Child are partnering with Robertson Bell to recruit to this pivotal role.

Family For Every Child is a global alliance of local organisations working on the front line with children and families in need. This exciting opportunity involves reporting directly to the Director of Finance and Corporate Resources and playing a crucial role in supporting the finance function across the charity's UK and New Zealand entities. The organisation seeks a qualified Accountant who is adept at managing diverse financial operations to further the charity's impactful global mission.

In this International Finance Manager role, you will:

• Be fully responsible for managing two finance service providers in the UK and New Zealand entities, ensuring that all invoices are processed and approved in time for fortnightly payment runs handling GBP and other currencies through different systems.
• Conduct quarterly reviews of accounts updated by the finance service provider, identifying variances and hold meetings with budget holders in the programmes team to support quarterly forecasting and maintain an 18-month rolling forecast.
• Ensure all reconciliations are completed by the finance service provider and present quarterly report summaries to the leadership team, and work with the Director of Finance and Corporate Resources to prepare reports for board presentations.
• Ensure annual year-end accounts are produced and reconciled, oversee the external audit process, and address any outstanding questions and lead the annual budgeting process with budget holders and review financial policies periodically to ensure compliance and relevance.
• Utilise your experience working within charities with complex funding streams by leading in the production of donor reporting and work with the finance service provider to establish standardised donor reporting processes.

Boasting a completely remote working pattern, the successful candidate will enjoy the flexibility to work from their home anywhere within the UK. In addition to this, they will benefit from an excellent employee benefit package, which includes a generous annual leave allowance, professional development opportunities, matched pension contributions, family-friendly policies,  and other benefits to ensure you have the resources and support to thrive both personally and professionally.

The successful candidate will:

• Have extensive experience overseeing a finance function within a medium sized charity, including the production of management accounts, leading at year-end, and overseeing the transactional operations.
• Ideally, hold some accounting qualifications such as a degree or Masters in Accounting or Finance, CCAB affiliated qualification, AAT or equivalent.
• Preferably, have experience working in an international charity and have gained exposure to multiple currencies, and collaborating with international stakeholders.
• Have a thorough understanding of SORP and a background producing financial reports within the not-for-profit sector.
• Be a confident communicator and have the ability to work independently on a remote basis.

We are seeking an experienced, dynamic, and compassionate leader to serve as the Chief Executive Officer (CEO) of our non-profit organisation.

The CEO will be responsible for the overall strategic, operational, and financial leadership of Appeer, at an exciting phase of our growth. The ideal candidate will have a strong commitment to our mission, a deep understanding of the challenges faced by people with hidden disabilities, and a proven track record of leadership in a similar setting. The postholder will lead Appeer into its next phase of growth and develop sustainability into the future. See detailed job description and person specification.

Location: Home Based with travel to Woking, Surrey, and surrounds for some meetings and Sessions

Contract: Permanent, 0.8-Full-time (negotiable based on candidate profile)

Salary: £41,000 per annum  pro rata

Key Responsibilities of the CEO:

Leadership and Strategy:

● Develop and implement the strategic vision and direction for the organisation in collaboration with the Board of Directors

● Foster a culture of inclusivity, innovation, support and continuous improvement

● Represent the organisation publicly, serving as a passionate advocate for our community

Operational Management:

● Oversee the day-to-day operations, ensuring efficient and effective delivery of services.

● Develop and implement policies and procedures aligned with our mission and goals

● Ensure compliance with relevant laws, regulations, and best practices including but not limited to safeguarding, employment law, GDPR and finance

● Ensure compliance with internal policies and procedures and stakeholder contracts and agreements.

● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures

Financial Oversight:

● Develop and manage the annual budget in conjunction with the Board of Directors, working as part of the Finance Committee

● Ensure the financial health and sustainability of the organisation through sound fiscal management and oversight

● Oversee effective pursuit and management of funding, including grants, donations, corporate sponsorship, commissions and partnerships and coordinate large fundraising bids

Stakeholder Engagement:

● Build and maintain strong relationships with stakeholders, including beneficiaries, families, staff, funders, and community partners

● Work collaboratively with the Board of Directors to support governance and strategic roles

● Provide excellent donor stewardship and nurture strong relationships with funders

● Identify new opportunities for engagement with the wider community to raise awareness and support for the organisation’s mission

Team Management:

● Lead, mentor, and develop the management team and staff, fostering a positive and inclusive work environment

● Direct line management of Programme Managers, Engagement Manager and Business Manager

● Ensure appropriate staffing levels and development opportunities for employees

● Promote a culture of collaboration, respect, and accountability

● Act as Appeer’s Equality Lead and oversee Appeer’s Equality, Diversity and Inclusion policy and procedures

About Us:

Appeer is a Community Interest Company (CIC) set up to deliver services that support autistic girls and women (and those assigned female at birth) to connect with peers, to develop their life/work skills and to support their wellbeing.  We provide in person and online activity groups and programmes, alternative provision, events and resources for those in the community that we serve, their parents/carers and other professionals. We are not a therapeutic setting and as such do not offer clinical support or 1:1 supervision. We were established in 2019 and have since grown rapidly from a small startup to a robust small-medium  enterprise with a turnover of £250k and serving well over 400 beneficiaries a year.

All our work is firmly rooted in a ‘positive peer approach’, providing an enjoyable, pressure-free and beneficiary-centred space for connecting with others and exploring interests and hobbies in a place they can truly be themselves. We also facilitate light touch exploration of autism and the discovery and sharing of helpful tools and approaches for navigating the neurodivergent experience.

Our aim is to safeguard and enhance our beneficiaries’ wellbeing, build on their strengths, foster peer support and social networks and promote a positive outlook, whilst never dismissing the challenges they may face. We categorically reject a deficit-based view of neurodivergence and work on the basis that all brains are different and deserve equal respect, freedom and scope for expression.

Appeer is led by lived-experience staff and volunteers, and we strive to maintain an inclusive, supportive and creative working environment where everyone feels supported to do their best. 

Application Process:

Interested candidates are invited to submit a CV and cover letter outlining their interest, suitability and vision for the role by 5pm on 12th August  2024. We encourage early application as we reserve the right to close the application window sooner than 12th August 2024 if a suitable shortlist of candidates has been identified.

Appeer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are also committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable accommodations in order to effectively access the recruitment process.

If you would like any further information about the role or application process, please contact: Claire Livingston who may arrange a conversation with the CEO or a director with you.

This job is funded in part by a grant from the National Lottery Community Fund which will be funding 24 hours per week of this role.

This job is subject to a criminal records check with the Disclosure and Barring Service.

Reports To: Board of Trustees.

Salary: £45,000 - £52,000 FTE.

Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.

Pension: 5% matched employer contribution.

Enhanced annual leave and sickness benefit policies. 

About Victoria Hall Harrow

The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets. 

For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more. 

More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities. 

In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form. 

Our Vision

A connected and inclusive Harrow, where people and communities thrive.

Our Mission

We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities. 

We collaborate with local residents, groups and organisations, using a partnership-first approach.

In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application. 

Role Summary

As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.

The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community. 

You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified. 

Key Responsibilities

• Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.

• Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.

• Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.

• Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed. 

• Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.

• Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.

• Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.

As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible. 

Person Specification

Essential

• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.

• Proven experience in a senior leadership role, ideally within the charity or community sector.

• Experience of managing staff and/or volunteers. 

• Strong strategic thinking and planning skills.

• Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more. 

• Good IT skills, able to ensure that our charity uses technology effectively. 

• Financial acumen, with experience in budget creation and management. 

• Experience in successful income generation. 

• A passion for community development and social impact.

• A commitment to diversity, equity, and inclusion.

• The ability to inspire and motivate others.

Desirable

We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role. 

• Coaching experience and/or qualifications. 

• Experience working in a partnership-based model.

• Knowledge of the Harrow community, local organisations and residents. 

• Experience in marketing and communications, with a focus on reaching diverse audiences.

• Experience leading an organisation through a period of change or transition.

• Fluency in languages spoken in the Harrow community.

• A background in community work or community organising.

• Knowledge of AI and how to utilise in a small charity or business. 

• A clean driving license. 

We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.

If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.

Interviews

Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply. 

Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.

Contact details to ask any questions and get further information will be visible once you click on Apply for job. 

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

ABOUT THE ROLE

We're hiring a specialist women’s refuge, Service Manager. Someone who really cares about the rights of women and their children to join our new service in West London. This role is an opportunity for a leader to support and manage a refuge accommodation for women and children surviving domestic abuse many of whom are living with trauma . 
The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service which spans over 3 buildings and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. 

You will the have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.

Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of a person-centred organisation! 

ABOUT YOU

The successful applicant will have keen knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management and Leadership

• Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
• Provide leadership and management throughout the full employee lifecycle.
• Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Service Delivery

• Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. 
• Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
• Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.

Risk Management

• Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
• Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
• Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

Property and Housing Management

• Ensure the accommodation in which residents live is clean and maintained to a high standard
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Ensure a provision of high quality housing management service is provided to residents. 

Financial Management

• Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
• Promote effective cost control mechanisms and other financial activities.
• Maintain financial management within the service.

Other

• Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.

KEY CRITERIA

What we are looking for:

• It is an occupational requirement that the post holder is female
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What we would like, but not essential:

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We are looking for a champion for our business with the drive and energy to get our products and services out to as many people as possible. As an advocate for making people aware of our social values, you will develop relationships with existing and potential new partners to generate business opportunities, strategic partnerships and collaboration on delivering social value.

Hoot Credit Union is a member-owned financial services co-operative serving the people of Bolton and Bury. Hoot offers savings accounts and affordable loans to its members, and aims to provide products and services aimed at improving the financial well-being of its members.

The Community Engagement Manager represents Hoot in the community, seeks out new possibilities and explores options which will help generate income to drive our business forward.

The role is based in Bolton but offers flexible working arrangements. Some evening and weekend work will be required.

What are we looking for?

· Excellent communication skills.

· Demonstrable skills in business and community development.

· Influencing skills with a flair for relationship management.

· A commitment to supporting, promoting and demonstrating credit union social values.

Part -time | Permanent | 28 hours per week |£25,600 pa (£33,000 FTE) ​​​​​​​ + 6% pension contribution