Operations And Business Development Lead Jobs
We are looking for an experienced, strategically minded and solutions focused Senior Operations Manager to join us here at the Royal College of Radiologists (RCR) as part of our Exams Team.
The RCR creates and delivers exams on the behalf of the General Medical Council (GMC) to assess doctors qualifying as Clinical Oncologists (cancer doctors) and Radiologists (doctors who diagnose through medical imaging). The Senior Operations Manager will oversee the work of the operational exam delivery team, working at a high level to realise our growth plans.
As a dynamic leader, you will create medium- and long-term plans to grow exam capacity, both domestically and globally, recognising that the number of candidates completing their exams directly impacts the growth of our specialties. This will include monitoring and responding to changes in demand for exams, optimising pricing models and identifying and delivering operational efficiencies. You will achieve this by motivating and enthusing your direct reports and the wider team, connecting them to the bigger picture and ensuring they are reaching high levels of performance.
To be successful in this role you will have a significant level of operational and financial management experience, including the ability to manage budgets within a complex financial picture and long-term strategic planning skills. You will also have the ability to identify and mitigate risks in delivery, ensuring that the RCR maintains its reputation as offering world class qualifications.
You will be a pivotal player within the exams team ensuring operational efficiency and an excellent service are part of the seamless delivery of our high-stakes exams. You will have the opportunity to work with dedicated professionals who are passionate about making a difference and lead our exams operations to new heights.
What you’ll do:
- Strategic development of exam operations to deliver sufficient exams for the market/audience over the medium and long term.
- Leading the implementation of plans and initiatives for exams operations, securing and allocating resources, agreeing and managing the overall exams operations budget.
- Be an exceptional multi-team leader, providing direction and support to motivate and direct line reports in achieving exam function goals, ensuring outcomes are clear and progress is measurable.
- Responsible for operational reporting to internal Committees and other stakeholders, via written reports and in person.
- Develop and maintain product ownership of the Exams Candidate Management System (EMS) to ensure it is fit for purpose and working effectively to support strategic objectives.
- Actively participate as a member of the exams management team.
What you’ll need:
- Strong service delivery and financial management background including managing operations within exams, education or events.
- Experience of delivering growth which features value for money, operational and service improvement and efficiency savings.
- Experience of developing and managing a high performing operational team.
- Excellent people management skills with the ability to motivate and effectively manage a team delivering a variety of activities.
- Ability to provide support and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders at all levels.
- Strong strategic analytical and evaluative skills, including ability to understand and analyse complex issues and problems.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. Please find out more about the Senior Operations Manager role, the RCR and instructions on how to apply in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
RECRUITMENT TIMELINE
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Closing date: 9 September 2024
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Interview dates: Week commencing 23 September 2024
OVERVIEW
Stonewall Housing is in an exciting stage of growth, and it will be your role as Business Operations Manager to facilitate this growth through the creation and maintenance of smooth operational processes and administrative support to the organisation. You will work closely with the Leadership and Development Teams, and in partnership with our Services Administrator.
In this post you will be supporting the Training Lead with the running of the training pipeline, such as sending invoices, booking forms and certificates; providing administrative and operational support to the Development Team so that they reach their fundraising, partnership, events and volunteering goals; supporting the CEO with any Board of Trustees-related tasks, such as taking minutes at the quarterly Board Meeting. Stonewall Housing has also recently adopted the project management and CRM tool, Monday. You will need to have experience of working with the same, or a similar, project management tool.
The successful candidate will aim to find effective and workable solutions in a range of contexts, negotiating within budget and working with any member of the team. You will help to make sure that all administration tasks are completed effectively and efficiently and create systems and processes to support all aspects of our work.
KEY RESPONSIBILITIES
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To provide a high quality, flexible and responsive administrative support to the organisation.
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To provide administration support for staff, management, and volunteers.
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To ensure effective processes and systems to support front line work.
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To maintain and update the projects stored on the project management tool, Monday.
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To organise and minute key organisational meetings.
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To ensure all administrative requirements are met throughout the organisation.
MAIN DUTIES OF THE POST
Administration
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To open, record and distribute post as necessary.
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To type various reports, forms and documents as required.
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To provide administrative support to the Leadership and Development Teams, including arranging organising and minuting meetings, managing processes, recording progress.
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To attend and minute the monthly all team meeting.
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To attend and minute the quarterly Board Meetings.
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To prepare the quarterly Board Report in partnership with the CEO.
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To provide administrative support to the Income Generation team, helping with key events, supporter engagement and production of materials.
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To prepare payroll each month, inputting sickness absence and any changes
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To ensure that all laptops, mobile phones, and other equipment is allocated, recorded, and collected according to policy.
Training administration
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To provide administrative support to the Training Lead, helping with bookings, invoicing, and customer engagement.
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To help maintain the training pipeline on the CRM tool, Monday.
IT & Human Resources
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To maintain the organisational online HR system, ensuring information is accurate and up to date.
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To act as a key point of contact for the IT service provider to ensure excellent customer service to colleagues.
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To develop and maintain the IT network filing system.
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To act as a source of assistance and information for other staff.
Recruitment
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To place adverts in relevant publications and on various websites as requested by the leadership and development teams.
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To produce and send out electronic application packs for all staff, management committee and volunteer vacancies.
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To organise and provide support and relevant paperwork to all interview panels.
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To maintain appropriate administration and applicant records.
Reporting
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To provide support to the Leadership and Development Teams in producing monthly and quarterly outcome reports.
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To provide support to the Leadership and Development Teams in producing monthly and quarterly KPI reports.
Policy development
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To carry out research and other assistance for policies as requested by the leadership team.
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To ensure electronic policy files are up to date.
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To maintain the policy review schedule at least once a year.
YOUR EXPERIENCE
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You will have experience coordinating projects, translating a ‘big picture’ strategy into smooth, reliable operations.
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You will have experience using a project management tool, such as Monday or Asana.
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You will have experience using a CRM tool, such as Donorfy, SalesForce, CharityLog.
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You will have experience of taking minutes and organising meetings.
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You will have an understanding of the discrimination faced by LGBTQ+ people.
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You will have experience and understanding of maintaining confidentiality.
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You will have experience using systems for data entry and reporting.
YOUR SKILLS
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High standards of accuracy and attention to detail.
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Excellent written and verbal communication skills.
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Extensive IT skills. Competent in Microsoft Office (Outlook, Word, Excel, PowerPoint).
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Strong organisational and time management skills with a systematic approach to problem solving.
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Excellent time management skills with the ability to prioritise, plan and organise day-to-day activities ensuring that deadlines and objectives are achieved.
YOUR ATTITUDE AND PERSONAL ATTRIBUTES
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A team player with a positive outlook and strong work ethic.
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The ability to use your own initiative and know when to seek advice.
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Acts with professional integrity at all times.
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Good interpersonal skills, confident and professional communication manner.
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A commitment to the aims, values, and beliefs of the organisation.
Applying for the role
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
Please send a CV and cover letter outlining why you are interested in this role and your relevant experience. The cover letter should be no longer than one A4 page.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
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About Us
Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the role
The Director of Operations leads all our member-facing services and operations to ensure that these services run effectively. The post holder is responsible for overseeing business planning and managing income streams, ensuring financial sustainability. They will maintain all relationships with local authorities, Integrated Care Boards, and private funders, ensuring the quality of services and adherence to best practices, regulations, and legislation.
Principal Duties and Responsibilities (Please see job pack for more details)
- Provide strategic leadership to the service leads for all our member-facing services, and the administration and premises team to ensure the efficient delivery, quality, and consistency of services, guided by the principles of co-production.
- Oversee the development of plans and strategies for each team and instil a sense of collaboration, common goals, and working together across the departments to ensure the sustainability of our services.
- Oversee all budgets within the departments.
- Build good relationships with stakeholders in the boroughs we serve to develop opportunities for growth and development of our services.
- Lead on commissioning/tender/framework contracting arrangements with the local authorities we serve.
- Lead on safeguarding and health and safety to ensure we are compliant in all areas.
- Work with staff to ensure our members’ voices are at the centre of everything we do.
- Work with the managers and the Finance team to ensure unit costs are correct and work to ensure full costs of the service are recovered from customers.
- Support the teams and work with the Director of Development and Fundraising to explore new opportunities to develop our business to generate income.
Key Relationships - Internal and External
- Members
- Staff and volunteers
- Board of Trustees
- Commissioners
- External Partners
Other
- Apply the Headway East London values and behaviours to every aspect of the role at all times.
- Protect and enhance the interests and reputation of Headway East London internally and externally.
- Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch. The post holder will be at the heart of our operations, ensuring smooth financial management and supporting meaningful initiatives. The position is offered on a full-time permanent basis based in our office in Shoreditch, London, and we hope the postholder to start in late Summer / early Autumn.
If you are a passionate finance professional with strong operational skills and look to make an impact in the philanthropy and social sectors, apply now!
Key accountabilities:
· Finance: Manage payments, invoices, expenses, and grants payment using Xero, reconcile accounts, handle VAT returns, and maintain organised financial records.
· Organisational Administration: Support GDPR compliance, provide general administrative support, assist with events, and manage shared inboxes and VOIP accounts.
· Governance Support: Offer administrative support for trustees, circulate executive reports, plan governance meetings, and review policies.
· Programme Support: provide administrative support to some of the Rank Foundation’s flagship programmes.
Please download the Recruitment Pack for the full description of the post.
How to apply and recruitment timetabl2
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
The important dates to note
Closing date for applications: 5pm on Monday 9th September 2024
Interviews: In-person London, 19th September 2024
The client requests no contact from agencies or media sales.
After 90 years of making a difference across the North West, this is a rare opportunity to lead change in one of the longest established charities in the North West, where two days are never the same!
Are you a successful leader looking for a new, unique challenge and can you help us to be even better? Then read on ....
Caritas Care is a social care charity in the North West of England, providing a diverse range of services to children, adults with learning disabilities and complex health needs, homeless adults, and adults isolated within the community. This year the charity celebrates its 90th anniversary of delivering person centred services across the region. Despite the financial climate over the last few years, Caritas Care has continued to grow, and our commitment to growth and working with more people in need of our support remains at the centre of our strategic plan.
Due to the retirement of the current post holder, we are seeking a committed and skilled professional with the interest and vision to provide inspirational and confident leadership to our Adult Services, Community Projects and Operations. Based in our Head Office in Preston, you will be a member of the Senior Leadership Team, responsible for the strategic direction and management of the Charity as a whole.
This is a rare opportunity to join our established and well-respected charity in a senior management role. Therefore, if you have a passion for ensuring quality in social care services, sound business acumen and want to make a difference to the lives of people who are vulnerable, adults who have disabilities and people who are marginalised, then this might just be the role for you!
As an equal opportunities employer, Caritas Care offers an excellent package of terms and conditions, family friendly flexible working arrangements, an employee assistance programme, opportunities for continuing professional development ... and free parking! If you are interested, and would like to know more about this exciting opportunity, please contact Susan Swarbrick, Chief Executive for an informal discussion. Contact details can be found via our website which is linked at the bottom of this page.
For further details please see the job description and person specification attached below. To apply, please visit our website.
Closing date for applications: Friday 27 September 2024 (noon)
Provisional interview date: Tuesday 8 October 2024
The client requests no contact from agencies or media sales.
Fundraising department
Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
- Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, our essential existing services, the charity’s first patron programme, and special events to support these activities.
- Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within Public Fundraising, with their work underpinning and supporting the entire department.
Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising function to develop a sustainable infrastructure that will support our growth ambitions. We are currently restructuring our teams, within the above parameters, to deliver this vision.
Job Purpose
We are seeking a proactive, experienced and hands-on person to join our team as Senior Philanthropy Operations Manager on a permanent basis. Working alongside the wider team, you will oversee all philanthropy operations, leading on delivering and further developing the charity’s approach to portfolio, information, and policy management and reporting, and helping to evolve our approach to database and systems processes, to support the team to meet ambitious engagement and income targets.
You will play a vital role within our Philanthropy & Campaigns team, using insight and expertise, and working closely with a range of stakeholders across RFC, RFL and the wider sector. Your commitment to excellence will enable sector-leading research, engagement and stewardship.
Reporting to the Deputy Director of Philanthropy & Campaigns, with a dotted line to the Campaign Director, this role is responsible for line managing the Prospect Research and Operations Manager, with further direct and indirect line management anticipated as we prepare for and deliver our forthcoming cancer campaign.
Principal accountabilities / responsibilities
Team leadership
- Proactively lead and manage all operations for the Philanthropy & Campaigns team as we deliver challenging core activity alongside moving towards delivery of a c£70m cancer campaign
- Manage a growing team to deliver productively and at pace, modelling behaviour and setting standards
Prospect research and portfolio management
- Work with the Prospect Research and Operations Manager to grow the prospect research strategy and associated processes, ensuring the development of an effective philanthropy prospect pipeline, sourcing prospective donors to fund key priority projects
- Lead on the use of data and analytics to drive decision making across the team
- Work with the Philanthropy & Campaigns team to build the income budget, supporting with re/forecasting throughout the year
Information management and reporting
- Ensure data capture processes for prospect management and research are effective, reviewing and improving, as needed
- Provide high-quality information and intelligence, to include prospect and pipeline reporting, to support decision making and strategy development in the Philanthropy & Campaigns team, working in collaboration with other teams as required
- Track and report on the Philanthropy & Campaigns team’s activities against agreed priorities, highlighting areas for potential new asks
- Oversee the analysis of management accounts, and deliver data and insight for committee and board reports
Compliance and policy management
- Lead on the team’s approach to compliance, ensuring alignment with gift acceptance, naming, data protection, gift aid and due diligence requirements
- Develop and introduce processes and guidance to enhance the efficiency and impact of the Philanthropy & Campaigns team
- Lead on the delivery of internal training for the Philanthropy & Campaigns team to ensure all legal requirements are met
Database and systems support
- Alongside the Database Team and Prospect Research and Operations Manager, develop the processes required to qualify prospective supporters, evaluating their warmth to the cause, as well as their capacity and propensity to give
- Work with the Database Team to ensure appropriate systems are in place for the Philanthropy & Campaigns team; providing clear processes for the team to keep track of progress and be aware of upcoming opportunities and potential philanthropy prospects.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
PERSON SPECIFICATION
Qualifications, experience, skills and knowledge
Qualifications
No specific qualifications are required for this role.
Experience
Essential
- Demonstrable experience working in an operations or research function, ideally within a fundraising team, developing plans, processes and guidance, in accordance with relevant laws and guidelines
- Extensive experience working with a relationship database, developing client/supporter journeys, using analysis to identify and segment prospects, and building analytical reports (we use RE and Power BI)
- Experience delivering insight reports, understanding requirements and expectations and adding value, to inform team activity
- Proven experience in devising, testing and implementing systems across a team
Desirable
- Experience of team leadership, driving growth through periods of change
- Experience providing insights to support fundraising teams to plan and deliver their approaches
- Track record of delivering internal briefings that have contributed to philanthropic gift solicitations, or equivalent private sector experience
- Experience in developing and implementing policies, leading on team compliance
- Line management experience, including setting, monitoring and managing objectives, KPIs and activity plans
Skills and knowledge
- Exceptional database understanding and reporting skills
- Excellent written communication skills, with a meticulous eye for detail
- Sound knowledge of data protection regulations and other relevant laws, principles and guidelines
- A keen interest in the fundraising sector and how systems and insight can be used to improve team performance
- Commitment to quality of service, with the ability and motivation to contribute actively to a collaborative and agile team
- Ability to deal with sensitive information in a confidential and professional manner
- Ability to manage and juggle workload whilst maintaining an excellent service level to all stakeholders
- Strategic thinking with an ability to find innovative ways to overcome obstacles and rise to challenges
- Excellent IT skills, including a working knowledge of MS applications (Word, Excel, PowerPoint and Teams) and strong experience with relationship databases
- Comfortable navigating change and growth
- Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas
All staff are expected to:
- Work to the charity’s vision, and adhere to our values of dedication, innovation, partnership, energy and respect. These underpin everything that we do.
- Treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. We’ve recently created a staff-led Equality, Diversity and Inclusion (EDI) Board to deliver our first EDI strategy and to hold ourselves accountable for our performance.
- Be flexible and respond to business needs.
- Read and adhere to the charity policies, and all relevant legislation, and ensure that any team members who report to you do the same.
- Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure.
- Attend meetings and training as required.
The client requests no contact from agencies or media sales.
About Osmani Trust (OT)
Osmani Trust is a youth and community organisation based in Tower Hamlets. The Trust offers a wide range of community, health and sporting initiatives tailored to the needs of the community. It aims to provide a holistic service, which helps people, particularly those living in disadvantaged urban communities to re-engage with mainstream society and improve their quality of life.
Job brief
This is a new and exciting role for our Organisation. The successful candidate will play a pivotal role in leading and developing Osmani Trust’s strategic and operational planning, monitoring implementation, financial management, fundraising, and organisational development. They will contribute to the management and sustainable growth of OT by ensuring that efficient systems and procedures are in place.
Summary of Main Duties
- Develop, implement, and oversee an effective strategy for our organisation’s operations together with Programme/Project staff.
- Develop and implement robust planning, monitoring, evaluation, and learning processes to measure and enhance our impact.
- Drive the culture and ethos of the teams to ensure resources are allocated efficiently.
- Work closely with the Executive Director (ED) to develop, maintain, and coordinate internal processes (annual and quarterly plans, reporting, targets, and policies) and ensure compliance.
- Support teams to plan, monitor and measure performance in accordance with KPI’S and drive improvement where required.
- Develop, implement, and monitor processes for controlled expenditure on services and programmes.
- Analyse all aspect of the operational performance and develop metrics and reporting to the ED and funders to demonstrate successful execution of services and programmes.
- Lead teams and manage performance of direct reports and their teams through regular structured supervision and appraisal.
- Developing leadership and coaching programmes to increase employee effectiveness.
The client requests no contact from agencies or media sales.
Job Purpose:
The Operations Manager works closely with the CEO to provide high-quality operational and financial management to underpin our service delivery designed to improve the health and wellbeing of LGBTQ+ community members and people living with HIV. The post-holder will:
- Drive the development and quality improvement of our financial policies, procedures, and business processes, ensuring that they are compliant with legal and regulatory requirements, as well as consistent with Trade’s values.
- Support the good governance of Trade’s work through the provision of high-quality, accurate management information and reporting.
- Be a team player able to foster team working and continuous improvement.
Closing date - Sunday 15 September 2024 at 11:59pm
Tentative interview date - 26 September (at the Trade offices, LE16AS)
Please send your CV and Cover letter Please ensure that your application reaches us on time by the closing date. In your email, kindly include your preferred name, contact information, and any reasonable adjustments you may need.
Trade provides high quality, health and wellbeing services to the LGBTQ+ community and people living with HIV (PLHIV)
This is an exciting opportunity to help lead and shape the way we deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues.
The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 41 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.
The Head of Operations and Development will work as part of the Senior Management Team, which includes the Director and the Head of Policy & Advocacy, to ensure ENS's continued success and growth. The role demands a high level of aptitude, leadership, flexibility, initiative, and commitment.
The successful candidate will play a pivotal role in leading and developing ENS's strategic and operational planning, monitoring implementation, financial management, fundraising, and organisational development. They will contribute to the management and sustainable growth of ENS by ensuring that efficient systems and procedures are in place. They will oversee financial management, working closely with the Finance Manager, and will manage our HR function, helping to foster a positive organisational culture aligned with our values.
Collaborating with the Director and Head of Policy & Advocacy, the successful candidate will also work to diversify income streams and build strategic partnerships to support our growth and ensure that we fulfil our strategic objectives. They will implement robust monitoring, evaluation, and learning processes to measure and enhance our impact. The role involves coordinating pan-regional projects and events that engage our members across Europe.
The ideal candidate will bring at least five years of experience in a senior operations role, preferably within the non-profit sector. They will have a proven track record in financial management, fundraising/development and operational excellence. Strong leadership skills, a collaborative approach, and a commitment to human rights are essential for success in this role. Given the wide-ranging nature of the role, we are open to candidates who have relatively less experience in a certain area provided they can deliver in the role and clearly demonstrate their aptitude to develop any skills as necessary.
The candidate will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced and demanding environment with an international focus.
We are looking for someone with an interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates who want to make a real difference working for a dynamic organisation that consistently punches above is weight, and who possess the necessary ambition, as well as a commitment to work with stateless people across Europe.
We provide a friendly and welcoming team environment. This includes weekly staff team and catch-up meetings with line managers, flexible working arrangements, opportunities for travel, and opportunities for learning and professional development.
We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.
ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy.
ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.
Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.
Our vision is for a Europe where everyone is able to realise their right to a nationality.
The client requests no contact from agencies or media sales.
Permanent, Full time
Location: Whitechapel, London, with hybrid working (2 days per week in the office)
Salary: £40,250 to £43,100
Closing date: Monday 2nd September 2024, 9am
The role
This is an exciting time for B Lab UK as we continue to grow. We are looking for an Operations Specialist to join our Operations team, led by the Head of Operations.
The Operations Specialist will play a crucial role, leading the implementation and management of operations initiatives and projects that drive efficiency and deliver effective business operations, enabling continued organisational growth and facilitating the high performance of the B Lab UK team in line with B Lab UK's culture and values.
Responsibilities:
Cross-Organisational:
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Implement and improve business management systems, processes and best practice ways of working, maximising integration, efficiency and staff experience and ensure they are used consistently and effectively across the organisation.
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Lead on knowledge management, creating tools, coordinating and developing consistency to enable staff to be effective in their roles.
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Carry out learning reviews of key projects and initiatives across the organisation, working closely with the Learning and Skills specialist to champion a learning culture and actively promoting innovation and continuous improvement.
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Collaborate and engage staff in implementing new processes, systems and best practices within their areas of work that enable and maintain a culture of inclusion, ambition and high performance as we grow.
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Create documentation to disseminate processes, guidance and/or advice.
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Work with others, e.g. counterparts in B Lab UK global partners, B Corps and others to establish their current and future needs.
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Contribute to cross-organisation discussions to provide operations input and considerations.
Finance & Operations initiatives:
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Deliver projects or initiatives to achieve Operations planned objectives, trialling, implementing, and continuously improving where necessary as we grow and evolve.
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Manage the delivery and implementation of improvements identified to ensure that the organisation is operating effectively.
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Lead on the programme of measuring ourselves against the B Corp Standards, managing and monitoring our progress towards agreed targets, and ensuring that we are reporting in a timely manner and making any necessary adjustments.
Operations:
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Manage the strategic relationship with key suppliers e.g. IT Support provider, office landlord.
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Lead improvements to operations functional processes.
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Task management for staff delivering projects, overseeing the work of the Operations Coordinator where necessary.
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Provide ad-hoc support and coordination to projects, events and other activities as required.
Skills and Experience:
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Experience of designing and improving business processes across different functions, including providing accessible guidance to staff on new processes and ways of working.
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Proven track record of project management to implement initiatives and activities, working across teams to deliver results.
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Experience of collaborating with colleagues to identify their needs and design, develop and implement appropriate solutions.
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Experience in managing key supplier relationships.
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Good knowledge of IT systems.
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Excellent communication skills, both verbal and written, able to adapt style to different audiences.
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Experience of working for a charity, non-profit or campaigning organisation.
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Sound IT skills including use of spreadsheets, communication tools (e.g.Slack) and project management tools (e.g. Asana).
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Experience of knowledge management.
What we give you
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Purpose-driven work supporting B Lab UK’s mission of redefining the role of business as a force for good.
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working.
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Flexible working hours (based around core working hours).
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Opportunity to work 4 days a week.
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An excellent range of benefits including a generous holiday allowance, private medical and dental cover, generous pension scheme, annual wellbeing allowance, carers policy, volunteering days among other benefits.
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An open, inclusive and collaborative working environment.
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The office is closed over Christmas with no need to use your holiday entitlement.
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We invest in professional development and have an open working environment giving you exposure to learn and develop in your career.
The client requests no contact from agencies or media sales.
Do you have a passion for numbers, a keen eye for detail, and a desire to be part of a supportive and energetic head office team? If you answered YES, this role could be the perfect fit for you.
We are a leading multi-academy trust focused on primary education, with a network of successful academies across London, East Anglia, and the West Midlands. We are dedicated to serving the needs of the children and communities we represent.
We are seeking a skilled and detail-oriented Finance and Operations Business Partner to join our dynamic team. The successful candidate will play a key role in managing financial operations, ensuring accuracy in financial processes, and contributing to the overall financial health of the organisation.
In this role, you will become an integral part of our central team, working in a collaborative and supportive environment with opportunities for growth and development. The position is based primarily at one of our West Midlands school, with flexibility for some regular home working if desired.
Key Responsibilities:
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Meeting month and year end deadlines
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Fully considered and robust budgets submitted on time to TEFAT
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Looking for ways to improve value for money in schools and central processes
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Returns to ESFA delivered accurately and on time
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Accounts submitted on deadline with clean audit
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Successful completion of assigned projects
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Successful feedback from key stakeholders including and not limited to Principals, SBM’s, Finance Managers, TEFAT Directors
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Successfully meeting all of the relevant job description requirements
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying.
We look forward to the possibility of welcoming you to our team!
If you’re interested in this role, please take a look at our job pack, which includes the job description and person specification for the position that you will need to familiarise yourself with before applying for the job.
Closing Date: 9am, 16th September 2024
Interview Date: 20th September 2024
The Elliot Foundation Academies Trust is committed to safeguarding children and young people. The successful candidate will be subject to pre-employment checks including a Barred List and Disclosure and Barring Service (DBS) check.
The client requests no contact from agencies or media sales.
Operations Manager
Are you a dynamic leader with a passion for making a difference in the lives of those experiencing homelessness? Do you excel in managing operations, coordinating large teams, and ensuring smooth service delivery across multiple sites? Are you driven to work for a charity committed to providing essential support and shelter to the most vulnerable?
We're looking for an experienced and dedicated Operations Manager to lead the operational aspects within a homelessness charity in Milton Keynes. You will play a crucial role in overseeing the charity’s permanent sites and seasonal winter night shelters, ensuring that all services are delivered effectively and compassionately.
Position: Operations Manager
Salary: £35,000 per annum pro rata
Location: Milton Keynes, with a blend of on-site, home, and Winter Night Shelter venues
Vacancy Type: Permanent, subject to a successful 6-month probationary period
Working Hours Per Week: 30 hours, including occasional unsociable hours on evenings, weekends, and bank holidays. The role also includes an on-call requirement during the Winter Night Shelter service season.
Closing Date: Friday 6th September 2024
1st Interviews: Thursday 12th September 2024
The Role:
As Operations Manager, you will be at the heart of the charity’s mission, ensuring the smooth operation of all services across various locations. Your key responsibilities will include managing a team of operations staff, recruiting, training, and retaining over 400 volunteers, and ensuring all sites meet health and safety standards. You will also oversee the seasonal Winter Night Shelters, ensuring that all necessary resources are in place for their successful operation.
About You:
You will need to be a resourceful and solutions-focused leader with strong operational management experience, especially within a charitable or similar environment. Your excellent communication skills will enable you to build strong relationships with both internal teams and external partners.
We are looking for someone with experience of:
- Line management and managing large volunteer teams.
- Overseeing operations within a complex environment.
- Ensuring compliance with health and safety standards, including building and environmental health.
- Managing budgets and external contracts, including IT and mobile services.
- Project management skills with the ability to drive things into being across multiple disciplines
You will also need to have a driving license and access to a vehicle for work purposes, or the ability to travel as needed throughout the service area at all times.
In Return:
This is a fantastic opportunity to become part of a team that values collaboration, compassion, and dedication. You will be rewarded with a variety of benefits, including:
- Generous annual leave entitlement (25 days plus bank holidays, pro rata).
- Access to the Nest workplace pension scheme.
- Flexibility with blended working options across different sites, venues, and home.
- Opportunities to make a significant impact in the community and in the lives of vulnerable individuals.
Join the team and contribute to creating a safe and supportive environment for those in need. This is more than just a job; it’s an opportunity to lead with purpose and passion.
Other roles you may have experience in could include: Head of Operations, Charity Operations Manager, Volunteer Manager, Service Delivery Manager, Homelessness Support Manager, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you looking for an interesting role offered where you can make the most of great administrative skills and proficiency using office IT while working as part of a friendly team? Then join Shelter as an Operations Assistant and you could soon be making a real difference to people affected by the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
The team deliver a range of services, including training on housing and homelessness prevention, housing law consultancy, online resources and projects to support professionals working directly with people at risk of homelessness to get positive outcomes. The team covers all of England and works closely with teams including Learning and Organisational Development, Training and Support, Business Support, as well as our frontline Services and Legal Services.
About the role
Knowledge is power and we run over 1,600 training courses that attract 40,000 delegates each year. Your challenge, together with three other Operations Assistants will be to take responsibility for the administration and operational delivery of all of our courses, including face-to-face training and online via webinars and e-learning. We’ll rely on you to ensure that each course runs smoothly, all delegates and trainers have the instructions and information they need and that the highest level of customer care is provided. Monitoring a number of inboxes, dealing with customer enquiries and bookings, managing financial arrangements and booking speakers, trainers and venues – all are aspects of this vital and varied role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of managing a large and varied administrative workload while adhering to deadlines. You’ll also need the ability to work well both independently and as part of a team. Excellent attention to detail is important too, as is a customer focused approach. You will be proficient in the use of webinar platforms, e-learning platforms, Microsoft Office applications, internet. You’re also happy to provide additional support within the team when required.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
St Marylebone Parish Church is pleased to be partnering exclusively with Robertson Bell in our search for a Head of Finance & Operations to join our team on a permanent basis. St Marylebone Parish Church is a monumental Grade 1- listed building and a place of active and engaged Christian witness that has been creating, naming and shaping community for almost 1,000 years.
As Head of Finance and Operations you will lead the lay staff team and help establish and deliver a strong strategic vision for the parish church through providing strong leadership to the finance, administration and operations of the parish church day-to-day.
The Organisation:
Today’s parish church – the fourth to have served the parish – is not only home to a diverse worshipping congregation, but to a flourishing Centre for Psychotherapy and a long-established innovative NHS Primary Care Practice. In addition, there are two parish Academy schools, the Outstanding The St Marylebone CE School and the UK’s only Church Special School, The St Marylebone CE Bridge School.
The present Parish Church, erected between 1813 and 1817, is renowned for its world-class music and community engagement. Everyone is welcome here and the building is open 365 days a year. In 2024, St Marylebone Parish Church was named UK Church of the Year and the UK’s Best Church Open for Visitors by the National Churches’ Trust.
The key duties of this Head of Finance & Operations are as follows:
- Lead on the development and execution of financial strategy, financial planning, budgeting and cost control.
- Ensure that resources (money, people and property) are managed effectively and efficiently in support of the strategy, aims and objectives of the parish church.
- Manage the running of financial operations including the preparation of management accounts, cash flow forecasts, out-sourced payroll, tax returns, creditor payments and investments.
- Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
- Manage the preparation of statutory accounts and be the main contact with external auditors.
- Work with building and maintenance team to ensure that St. Marylebone’s parish church is well maintained, preserved and presented.
- Manage the administration associated with the PCC, monitoring actions and helping to prepare meeting agendas.
- Work with HR to lead the personnel function for all PCC employees.
- Support the Heritage, Events and Volunteer Manager in their efforts to bring in more and different visitors to the parish church.
- Work with the Building Manager to ensure that Health and Safety matters and security are managed effectively.
- Work closely with the Technology and Operations Manager to ensure that the IT, AV and other systems serving the parish church operate effectively.
- Work with the Community & Development Manager, to support fundraising activities.
The successful candidate will have:
- A full accountancy qualification, or equivalent qualification by experience.
- Previous experience within a Cathedral, Major Parish Church or elsewhere in the charity sector.
- Expert understanding and knowledge of SORP.
- Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
- Experience in managing and motivating teams.
- Confident financial leadership skills, capable of directing financial strategy and delivering highest quality financial management.
- Empathy and excitement for the parish church’s purpose, vision and priorities.
Candidates must live within a commutable distance from our offices in St Marylebone, although opportunities to work from home will be on offer for up to two days per week.
The deadline for applications is on Sunday 8th September, but applications will be under continuous review in advance of this date, so apply today to avoid missing out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bristol Future Talent Partnership is a CIC that provides high quality work experience and mentoring opportunities to young people aged 14 to 18 from black and ethnic minority backgrounds. To date, we have positively impacted the lives of over 1200 students working with over 40 organisations and 16 schools and colleges. This is an exciting time for the Partnership while we make the transition towards becoming a registered charity.
If you are looking for an exciting opportunity to help make a real difference to the lives of young people, we would love to hear from you. We are looking for a skilled Operations Manager who is highly motivated and driven. You will be able to use your initiative to shape the future work of the Partnership and have the desire and passion to drive the Partnership’s mission and values. You will be a strong people person who is able to collaborate effectively with external stakeholders.
Day to day, you will take the lead running the organisation. This includes, but is not limited to, helping organisations plan and execute high quality work experience placements, building new relationships with Bristol based organisations and educational establishments whilst managing existing stakeholder relationships and identifying and implementing improvements and changes necessary to ensure our offerings have the best possible impact for both the students and organisations involved. Bristol Future Talent Partnership is currently a team of one, with aspirations to grow with funding over time.
You will also be responsible for:
- Working closely with schools and colleges across Bristol to identify students for offerings, and helping teachers and careers leads prepare students for these opportunities
- Income generation through bid funding and the management of the organisations budget, including financial reporting
- Facilitation of the transition of the Partnership from a CIC to a registered charity
- Ensuring consistency and quality of offerings
- Responsible for risk management and safeguarding during all Partnership offerings
- Overseeing all placements and offerings, acting as the main point of contact
- Responsible for meeting the business plan as set out by the Board of Directors
- Monitoring and reporting of performance
- Analysis and reporting of feedback from both students and organisations, in line with data protection policies
- Social media content generation and website development
- Creation of bi-monthly student newsletters
- Organisation and facilitation of quarterly board meetings
- Developing the offerings of Bristol Future Talent Partnership and growing the number of young people, organisations and educational establishments involved, working closely with the board of directors
Essential Experience:
- High level of organisational and interpersonal skills
- Methodical and able to use own initiative
- Excellent multi tasking abilities
- Self motivated
- Visionary mindset to champion continuous improvement
- Skilled in building and developing effective relationships
- Able to respond proactively to emerging challenges and opportunities
Desirable Experience:
- Knowledge of and experience in safeguarding
- Bid writing and grant applications
- Financial management and reporting
- Networking, working in partnership with other organisations and promoting services
If you are excited about working for us and have most of the skills and experience we are looking for, please send a copy of your CV and covering letter. We‘d love to hear from you!
Job Type: Full-time
Pay: From £30,000.00 per year
Work Location: Hybrid remote in Bristol
Application deadline: 06/09/2024
We are a collaboration of leading organisations who share the vision of making Bristol a fairer and more racially equal place to study and work.