Operations And Business Development Lead Jobs

OASIS PROJECT LEAD: CENTRE FOR WARMTH PROJECT

OASIS HUB HENDERSON AVENUE

PART TIME, 30 HOURS PER WEEK

FIXED TERM CONTRACT (12 months)

SALARY: £19,554 per annum, 0.75FTE (£26,072 for 1 FTE)

We are thrilled to offer an exciting opportunity for a project worker to lead our Centre for Warmth initiative, a vital community-driven project aimed at improving access to essential services and supporting local residents in building stronger, more connected communities. This role will focus on engaging a wide range of community members, including working with schools to provide key information about CO alarms, supporting individuals in signing up for the Priority Services Register, and developing an engaging and inclusive program at our Oasis Community Space that brings people together.

We are looking for a passionate and proactive individual who thrives on making a tangible difference. You will be responsible for identifying local needs, coordinating services, and creating opportunities for residents to access important information and resources. Strong communication skills and a creative approach are key, as you’ll be working across various community settings to promote well-being, safety, and community cohesion.

In this role, you will have the opportunity to develop and coordinate initiatives that address a range of issues important to the local community, from safety awareness to energy support services. You will work closely with schools, local organizations, and partners to ensure that residents are informed, empowered, and supported in making positive changes in their lives. The role will involve designing and delivering community-focused programs at the Oasis Community Space, creating an environment where everyone feels welcome and encouraged to participate. If you're passionate about building community resilience and making a real impact, this role offers a chance to do just that while being part of a dedicated and collaborative team.

The successful post holder must have:

· Good standard of basic education, (A-Level equivalent)

· Experience facilitating groups and organizing engaging group activities.

· Experience managing and working with volunteers.

· Good project management skills, able to balance a range of priorities.

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution.

· A generous holiday allowance.

· Working as part of a friendly, community-minded team of professionals.

If you are interested in being part of this service, then please:

Email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages and must address the following questions:

· Please expand on your CV to tell us about the relevant experience you have in facilitating community groups and organising group activities.

· What would an empowering model look like when it comes to developing the ‘Centre for Warmth’ as part of Oasis?

Completed applications should be returned by 9am Friday 28th February 2025

Interviews will take place at the Oasis Community Space, DN158LG on Wednesday 5th and 6th of March 2025

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Head of HR and Operations

Are you a dynamic and organised leader, ready to inspire and support a dedicated team of staff and volunteers? 

If you’re excited about using your professional experience to make a difference to young people, this could be the perfect role for you!

If you meet the requirements for some areas and functions of the role but not all of the criteria, we would encourage you to apply and explain in your cover letter or request a call to discuss further in your cover letter

This is an exciting opportunity for a Head of HR and Operations to become part of the Senior Leadership Team at a new Youth Zone where no two days are ever the same!

As an equal opportunities employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Head of HR and Operations

Location: Barnsley

Salary: £35,000 to £40,000 per annum (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays increasing to 38 days over time, an extra day off on your birthday; workplace pension; free gym access (once the site has opened); access to the OnSide Talent Academy; bespoke training and mentoring.

Closing Date: 9am, Wednesday 12th February

First stage interviews (in person in Barnsley): Daytime Thursday 20th  February (and possibly Friday 21st February)

Second stage interviews (in person in Barnsley): Daytime Thursday 27th February

About the Role

We’re looking for someone who can juggle multiple roles, tackle new challenges daily, and make a real impact on the lives of young people and the community.  We need someone who can roll up their sleeves and embrace each new day with a positive attitude.

The Head of HR and Operations role is a key position within a Youth Zone; you’ll wear lots of different hats, from leading and managing the back-office functions, overseeing monthly payroll administration to serving as the secretariat for the Board of Trustees.  It’s up to you to ensure the team deliver the best possible service to the thousands of young people who rely on them.

This is a newly created and exciting opportunity to shape the future of the Barnsley Youth Zone and make a real impact!

Before the Youth Zone opens and during its construction, there will be elements of hybrid working in place and opportunities to visit Youth Zones across the Network.

About You

We’re looking for an experienced and professional operational manager with HR expertise, who is passionate about making a positive difference in young people’s lives and thrives in a fast-paced and varied environment.

You will have experience of:

• General HR functions, including HR practices, procedures and policies
• Basic accounts work and/or payroll
• Working in a senior administrative role within a busy office environment
• Operational management and line management responsibility for a large, varied staff team and volunteer offer
• Managing budgets
• Providing support at Board and/or Chief Executive level
• Working with external stakeholders and partners, e.g. contracts, service agreements, commissioning

To apply, you will be asked to submit a CV and supporting statement via the company website.

About the Organisation

This is a brand new locally run youth charity, and will be the first Youth Zone in Yorkshire.  It is set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Barnsley, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure time. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an Enhanced DBS check.

Other roles you may have experience of could include HR, Human Resources, Personnel, HR Manager, Human Resources Manager, Personnel Manager, People Services Manager, HR and Operations Manager, Human Resources and Operations Manager, HR Business Partner,  Senior Human Resources Business Partner, Personnel and Operations Manager, HR and Finance Manager, Operations, Finance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Head of Charitable Development & Resources

A new role to drive our future vision.

This brand new strategic role provides an exciting opportunity for a dynamic, experienced professional to create and deliver a brand new suite of online and self-service support for clergy and their families.  This is a unique opportunity to drive the future vision of a 400-year-old charity.

A member of the Senior Leadership Team, you’ll be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission. This new role will have the creativity and freedom to design, create and deliver a new online charitable offer to existing and new audience groups.  You will be responsible for planning, budgeting, delivering and overseeing a strategic plan for growth in our online / self-service offer.  Working with the Director of Charitable Services (DCS), Development & Resources Manager (DRM), other SLT colleagues and the wider organisation, this new, visionary role will be instrumental in delivering new solutions to clergy and their families, while delivering on our strategic objectives.

We need your skills and expertise to take our preventive, non-financial support further. This will include:

• working with new and existing external partners 
• sourcing potential digital agencies
• contract management
• project planning
• monitoring and evaluation of new services
• highlighting trends 
• managing the online charitable offer to ensure they are easily accessible and available to all via suitable technology and digital platforms

You will have the support of our excellent and established Charitable Services team, who are at the forefront of dealing with the day-to-day challenges faced by clergy households.  In addition, you will work closely with a supportive Senior Leadership Team, External Relations team, and trustees. 

The Head of Central Services is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick.

Key elements of the role include:

·     Drive a culture of compliance at The Brick by raising the profile of safeguarding, property standards and health and safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.

· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding

·       Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.

· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.

· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints from clients, puts things right where we have got them wrong, and we learn the lessons for the future.

· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.

About Koreo

Since 2004, Koreo has grown into one of the UK’s leading consultancies with a social purpose. Our aim is to build a just and regenerative world by accelerating the potential for people and organisations to create systemic social change. 

We provide consultancy services to a range of clients across the purpose-driven sector while also delivering our own programmes. Our consultancy services focus on:

• Organisational Development: Driving culture change, embedding Equity, Diversity, and Inclusion principles into practice, and organisational design and restructuring.

• Leadership Development: Strengthening leadership capacity through the design and delivery of bespoke management training programmes, while creating customised talent development initiatives to diversify and enhance workforces.

• Purpose, Strategy & Impact: Helping organisations define their social purpose, design effective strategies, and measure progress through robust impact and evaluation frameworks.

• Fieldbuilding: Supporting organisations build networks and partnerships that foster shared learning, collaboration, and innovation across the social change ecosystem.

Our flagship programmes, Charityworks and 2027, complement our consultancy work and are aimed at building a more diverse and better-equipped social change movement. They focus on bringing diverse talent and inclusive practices into the social change sector while enhancing the leadership capacity of both emerging and established changemakers.

The Role

Koreo is looking for a Senior Business Development and Partnerships Manager to drive growth across our programmes, particularly Charityworks and 2027. These programmes aim to create a more diverse social change sector by placing young people from across the UK in 12-month work placements with nonprofit organisations, also known as host organisations. Alongside their work placements, participants take part in a year-long, ILM-certified leadership and development programme designed to accelerate their impact and future potential. 

We are seeking a dynamic and proactive individual who thrives in a hands-on sales and relationship management role. This person will be responsible for securing work placements for our candidates by engaging with both new and existing host organisations across the nonprofit and grant-making sectors. They must be skilled at maintaining relationships with long-standing partners while also driving new business to support the overall growth and success of our programmes. Each year we aim to secure 150 work placements for diverse young talent from across the UK. 

Working closely with the Director of Programmes and Managing Director, and line managing the Programme Marketing and Communications Manager and  Recruitment Coordinator, the Senior Business Development and Partnerships Manager, will play a key role in executing Koreo’s programmatic growth strategy. They will identify and cultivate new leads to build a strong prospect pipeline of host organisations, pitch to secure new partners and manage relationships with existing partners, while also overseeing the recruitment of participants into our programmes. 

This role is an exciting opportunity for someone with strong sales, partnership management, recruitment and/or business development experience who is passionate about building a more inclusive and impactful social sector.

Key Responsibilities

As Senior Business Development and Partnerships Manager, you will hold responsibility for:

• Strategy Development & Implementation: Working with Directors to articulate and implement business development strategies that support the growth of Koreo’s Programmes.

• Business Development: Cultivating new business leads, pitching our programmes to prospective clients and securing work placements for programme participants, while growing the network of non-profit organisations engaged in our programmes.

• Operational Infrastructure: Ensuring our operational infrastructure effectively supports the entire sales pipeline, from identifying warm leads to tracking sales-qualified leads, converting prospects, contracting, and invoicing clients. This includes responsibility for our CRM (HubSpot) as well as overseeing data management and metrics tracking.

• Recruitment Campaigns: Supporting the implementation of campaigns that attract diverse applicants to our programmes and overseeing their assessment and selection, as well the process for matching successful candidates into roles with our partners. 

• Marketing & Communications: Support the Marketing Manager in developing marketing collateral and delivering email and social media campaigns that promote Koreo’s programme offers to prospective applicants and clients.

• Account Management: Facilitating high-quality account management for our existing partners, identifying opportunities to strengthen and deepen engagement with them, and prioritising retention. This will include regular engagement with partners through updates, meetings, and running events.

• Line Management: Contributing to a just, inclusive and regenerative work culture in which a diverse team can do its best work, this includes line management of a small team in a way that is aligned with Koreo’s values

• Representing Koreo: Championing Koreo and our wider work externally, inspiring others to join our vision for a more equitable and inclusive future for the social sector.

This is a new role to be based in the UK supporting on raising funds/resources for our overseas operations. Primarily supporting healthcare projects implemented by our Médecins du Monde (MdM) partners, primarily MdM France, Spain and Belgium but also any other office managing international operations. Based in our London office, you will work closely with our MDM Network colleagues globally to ensure that UK funding opportunities from Trusts, Foundations and Institutional donors are delivering income for our network colleagues for international operations.

The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. The role will also manage current relationships with overseas funders managed by our UK office and be the focal point for the START Network in MDM. There is a significant opportunity to grow our international income from UK funders, and this role will be leading this expansion at a time of growth within our network.

HR and Employee Engagement Manager
Birmingham, West Midlands

We have an exciting opportunity for a full-time HR and Employee Engagement Manager to join our team, on a permanent basis.

The HR and Employee Engagement Manager will deliver comprehensive HR services, offering clear and consistent guidance, professional support, and advice across all HR activities. This includes managing the employee lifecycle, HR operations, and creating and implementing strategies to improve employee satisfaction, morale and productivity.

What we offer:

· A starting salary of £34,314 - £41,511 depending on experience.

· 28 days’ leave + 8 public bank holidays (25 days annual leave and 3 closure days)

· Ethical pension scheme (5-7% employer contribution)

· Flexible working hours

· Employee Assistance Programme and health cash-back scheme

· A fun and supportive team

· A solution-focused atmosphere and hard-working environment

· Cycle to work scheme

· Animal companion compassionate leave

· Death in service benefit

If you are a CIPD qualified HR professional looking to join a forward-thinking organisation that champions a healthy working culture, then we have the perfect opportunity for you.

In this highly rewarding role, you will have the chance to make an enormous impact on the culture of our progressive organisation. We will provide you with ample professional support and opportunities for career growth as you join us on our mission.

Key responsibilities of the role:

As a HR and Employee Engagement Manager, you will be responsible for providing The Vegan Society with clear HR advice and guidance as we carry out our operations and support the society in creating and maintaining a positive work environment.

Providing expert advice to our senior leadership, you will manage a range of HR functions, ensuring all company procedures and policies are compliant with all relevant legislation. You will support a range of complex employee relation cases including change management.

Playing a crucial role in our organisational development, you will also produce an annual HR plan and will lead on HR activities such as the development and delivery of staff training programmes. Alongside these activities, you will lead on the employee lifecycle and support the delivery of our EDI strategy and build the strategies and processes required.

What are we looking for?

· Extensive experience in HR

· Experience of supporting senior management and/or trustees

· Experience of supporting the management of organisational change processes

· The ability to answer complex queries

· Experience of implementing and planning organisation-wide training

· A high level of knowledge and understanding of employment law, HR policy and legislation

· Experience of recruitment and EDI

· CIPD qualified

For a full list of duties, responsibilities, and personal criteria, please refer to the full job description and person specification.

Closing date for applications: 10th February 2025

The Vegan Society are actively recruiting for this position and may contact shortlisted candidates prior to the published closing date, so early applications are encouraged.

About us:

The Vegan Society makes veganism more accessible and an easily adopted approach by supporting individuals, policy and decision makers, caterers, manufacturers, health care professionals and the media.

Equality, Diversity and Inclusion:

The Vegan Society values equality, diversity and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

It is a condition of your employment that, as far as is possible and practicable, you adhere to a vegan diet and lifestyle.

If you are interested in applying for the role of HR & Employee Engagement Manager, please click on the apply button.

Contract: Permanent contract, 37.5 hours per week (Hybrid, 3 days on site, 2 days at home, working 5 out of 7 days)

Salary: £30,000 per annum

Location: St Luke’s Hospice Waverley Superstore, Unit 7, Waverley Industrial Park, Hailsham Drive, Harrow HA1 4TR

To lead and develop St Luke’s online sales operations, maximising revenue through various e-commerce platforms and building a strong online sales team.

Main Duties

• Build and lead the online sales team to maximise online sales profits by setting and maintaining high standards of online listings, stock control, and customer/donor care while containing operating costs.
• Manage and develop the Online Sales team – both staff and volunteers.
• Establish new income streams via different online selling platforms.
• Work closely with the Operations & E-commerce Manager and DC Manager to ensure effective day-to-day running of the business.
• Develop efficient procedures and systems and provide clear operating guidelines to staff and volunteers.
• Collaborate with the Hospice’s Communications team to influence content on company websites and social media to drive sales and awareness of our online offering.
• Manage online team staff recruitment, induction, and training programmes in conjunction with the Operations and E-commerce Manager & HR.
• Develop volunteer recruitment and training in conjunction with shop-based staff and the Retail Volunteering Development Manager.
• Ensure the implementation of weekly reporting through Key Performance Indicators (KPIs) to aid in the management and support of the online operation.
• Contribute to forward planning and online sales development.
• Monitor and respond to market conditions, tailoring stock mix to opportunities and competitor activity.
• Seek and develop innovative new online trading and business opportunities to increase income.
• Ensure all orders are confirmed and customers are communicated with effectively.
• Ensure posting and packaging are done on time.
• Maintain familiarity with eBay’s policies.
• Perform regular analysis of key competitors.
• Ensure consistent standards across all online areas.
• Promote Gift Aid where appropriate.
• Carry out any other duties or general tasks as may reasonably be required within the scope, spirit, and purpose of the job, the title of the post, and its grading, as requested by the Line Manager or their higher level of authority.

Person Specification

Essential:

• Experience with eBay and other selling and buying platforms.
• Experience in pricing and listing retail products online.
• Ability to understand and analyse sales figures.
• Ability to manage and lead a team.
• Accuracy and attention to detail.
• Ability to work to tight deadlines.
• Logical and analytical approach to work.
• Planning and organising skills.
• Strong commitment to customer service.
• Imagination and initiative.
• Ability to work with minimum supervision.
• Ability to implement change effectively.
• A good standard of education including numeracy and IT skills.

Desirable:

• Social media knowledge.
• Knowledge of Thriftify and Shopiago or any other multichannel selling platform.
• Previous experience in the Charity sector.

Applicants are encouraged to inform us if any reasonable adjustments need to be made during any part of the recruitment process.

St Luke’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.

With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.

Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.

The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.

Key responsibilities

This is a strategic role for which the key responsibilities are:

• Business development and strategic planning
• Income generation
• Financial understanding, budgeting and reporting
• Organising, understanding and communicating data
• Effective networking, PR and marketing
• Good governance

What we are looking for

As the successful candidate, you will have:

• demonstrable experience of leadership in an organisation of comparable scale and complexity
• experience of operating at Board level and capable of working with and alongside our board of trustees
• excellent knowledge of organisational development, with a successful track record of securing significant income
• proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
• collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
• a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
• experience of organising, understanding and communicating data.

The Human Trafficking Foundation (HTF) is looking for an experienced fundraiser to play a pivotal role in securing funding from trusts, foundations, and other philanthropic sources. This role is essential in ensuring the long-term sustainability of HTF’s vital work in responding to human trafficking and modern slavery. The ideal candidate will have a proven track record in successful bid-writing, a strong interest in HTF’s mission, and the drive and organisational skills to thrive in a small, dynamic, and highly effective team.

Employment Type: Part-Time (2 days per week), up to one-year fixed term contract. Option for Consultant or Staff Position

Key responsibilities:

Research and Identify Funding Opportunities:

• · Proactively identify relevant trusts, foundations, and grant-making bodies aligned with HTF’s mission
• · Cultivate connections with prospective trusts and donors
• · Develop a strong pipeline of funding prospects

Bid-Writing and Grant Applications:

• · Craft compelling, high-quality tailored funding proposals and grant applications
• · Ensure applications align with funders' priorities and HTF’s strategic objectives
• · Maintain accurate records of fundraising efforts and communications

Relationship Management:

• · Build and maintain relationships with key funders and donors
• · Work with the Director of Operations to provide timely updates and reports to funders, demonstrating the impact of their support

Financial Planning and Forecasting:

• · Work with the Director of Operations to develop financial forecasts and funding strategies
• · Track income targets and report on fundraising progress

Person Specification

We are seeking a proactive fundraising professional who will understand HTF’s unique work in order to develop targeted funding applications and ensure HTF’s long-term financial sustainability. The ideal candidate will have:

Essential:

• · Proven experience in trust and foundation fundraising with a successful track record in securing grants
• · Strong bid-writing skills with the ability to craft compelling and persuasive proposals tailored to the interests of the specific funder and the needs of HTF
• · Experience in developing and managing a funding pipeline
• · Ability to build and maintain relationships with funders and stakeholders
• · Excellent communication and organisational skills
• · Ability to work independently, manage multiple deadlines, and demonstrate initiative

Desirable:

• · Strong financial acumen, with experience in budgeting, forecasting, and financial reporting
• · Knowledge of the anti-trafficking and modern slavery sector
• · Experience in fundraising for policy-focused or non-frontline charities

Application deadline: Friday 21st February. Early applications may lead to early consultation. Unfortunately, we are unable to provide feedback on application forms. No Agencies Please

Patrons and Legacies Manager

Ref: LL/25/01

Part-Time - 28 hours per week (0.8 FTE), worked between Monday and Friday

£38,929.50 - £45,417.75 FTE per annum, plus benefits

St James’s Square, London SW1 (with flexibility in line with hybrid working policy)

About The London Library

For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Patrons and Legacies Manager to join our dedicated Development team.

In this pivotal role, you will:

· Oversee and manage the Library’s regular giving patrons programme - develop and implement strategies to maximise patrons’ income, retain and increase the number of patrons

· Oversee and manage the Library’s legacy giving programme, develop and implement strategies to promote legacy giving, steward legacy pledgers and grow the number of legacy pledgers

· Support with the management of international giving programmes including leading on the US patrons programme

About you

You will have:

· Demonstrable experience of fundraising from individual donors

· Demonstrable experience of donor or patron management and administration, legacy management and an understanding of legacy giving, preferably within a cultural organisation

· Ability to work with absolute discretion, confidentiality, tact and diplomacy

· Excellent communications skills, with meticulous concern for detail and accuracy, able to convey information orally or written in a clear, concise, and friendly manner, and present effectively to groups of people

· Ability to work independently or supportively as part of a team, facilitating and co-ordinating work of others to achieve common goals.

· Be competent in the use of specialist fundraising/membership software and familiar with the Library’s CRM, MS Dynamics, learning new systems quickly

Personal attributes include:

· Self-motivation and confidence, presenting a positive and professional image at all times

· Flexible and adaptable to change, with the ability to play a proactive role in a small office

· Pleasant, approachable and helpful, even under pressure

Why join us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you have the expertise to deliver a great patrons and legacies management experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!

To apply

Please visit our website via the link and complete an application form including the Library's equal opportunities monitoring form.

CLOSING DATE: Sunday 2 March 2025 @ midnight

INTERVIEWS: week commencing 10 March 2025

Please note:

We can only consider candidates with the current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Introduction – The Whiteley Homes Trust vision

Every member of staff is here to sustain a thriving community, with outstanding accommodation and care for older people of limited means and to develop and share our success, so older people can live happy and fulfilling lives.

Your job is to make Whiteley the best place to age in Britain.

Role Overview

This role will be responsible for supporting the Director of Operations to deliver the Community Services Strategy for the Trust in this new and exciting role.

The Head of Community Services will be responsible for overseeing and leading a comprehensive range of services and programmes that foster a supportive, engaging, and vibrant environment for senior residents. The role involves the management and development of social, recreational, health, and wellness services, ensuring the wellbeing of residents, enhancing their quality of life, and fostering a sense of community within the village. This will include overseeing the village shop, club house and bar functions, and a new café which will offer psychosocial support to this vibrant community, in addition to supporting the resident led activities within the village

You will manage and work alongside teams across volunteering, hospitality, and support to deliver activities and services for the mental, physical and spiritual wellbeing of our residents in order to reduce loneliness and isolation. You will also take a lead on implementing the dementia strategy for the village working closely with the Registered manager of our extra care facility and the head of housing.

This is a wide- and far-reaching challenging role but with lots of scope for innovation. As a new Registered Provider of Social Housing, the Trust is moving into a new era but wants to retain the ethos of almshouse charities, continuing to promote the health and wellbeing aspects of this special community where we aim to enable our beneficiaries to age well.

With the support of the Director of Operations, you will identify and deliver projects to generate income for future development of Community Services. You will engage in co-production with residents, whilst exploring opportunities to apply for grants or charitable funding, to enable these activities to be develop and grow in the future.

Whiteley Homes Trust Core Values:                                                                           

We encourage all our staff to play their part in demonstrating our core values in their day-to-day work with colleagues and customers

What will you be doing?

Main Responsibilities

· Drive and deliver on the implementation of strategic plans that support the move to a predominantly funded/volunteer supported and co-produced community, increasing income and reducing costs.

· Lead and develop community programmes that promote socialisation, engagement, and emotional well-being for residents.

· Create opportunities for older people in the local community to participate in a variety of recreational, educational, and cultural activities.

· With the support of the Leadership team and other colleagues assist in leading a cultural change programme where residents are empowered and active within the community, working collaboratively with TWHT employees.

· Line management responsibilities for the hospitality manager, volunteer services manager and shop assistant/manager (these services are key to the wellbeing of our residents).

· To oversee and manage the community budget, showing cost reduction and/or increased revenue year on year ensuring efficient allocation of resources while maintaining a high standard of service delivery.

· To ensure KPI’s are recorded and reported on a monthly basis to the Director of Operations

· Develop and maintain good working relationships with all residents, managers, members of staff, and the wider colleague team within Whiteley Village

· To ensure robust and transparent 2-way communication with residents of Whiteley Village.

· To build solid relationships with external stakeholders, supporters and local community groups in order to develop mutually beneficial support. Identify and manage any external funding sources or grants that can enhance community offerings.

· To work alongside the Head of Marketing and Communications, and Trust fundraising consultants to ensure that our charitable status, fundraising efforts and community success stories are shared widely.

· Recruit, train, and develop staff to ensure high levels of service delivery and resident satisfaction.

· Foster a positive work culture focused on resident-centric care and employee collaboration.

· Report on programme performance, resident feedback, and staff performance to the village management team working closely with the Head of Housing. Prepare reports and polices as required

· Ensure community services comply with relevant health, safety, and regulatory standards ensuring regular audits of designated areas are completed and risk assessments conducted.

· Promote a safe environment for all residents, staff, and visitors, ensuring policies and procedures are followed.

· Ensure open and effective communication with residents and families regarding available programmes, services, and any changes.

General

· It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times.  It is also the responsibility of management team to ensure full compliance.

· Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department.

· Ensures full compliance with all the Trust’s Policies and Procedures.

· To complete mandatory and job-related training as required.

· You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are made to by law.

What you will need

Experience & Knowledge

• Proven experience (5+ years) in community services, social housing, senior care, or a similar leadership role within the health or social care sector.
• Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life. Experience of working with older people
• Excellent leadership, organizational, and interpersonal skills and line management experience.
• Management of poor performance
• Ability to manage budgets and resources effectively.
• Knowledge of relevant legal, health, and safety standards in aged care settings.
• Experience of engaging, developing and supporting communities
• Knowledge and understanding of community and social issues
• Strong conflict resolution and problem-solving abilities.
• Ability to build strong relationships with residents, families, and staff.
• A passion for creating a positive and inclusive community environment.
• Experience of managing or working in a charity or volunteer-led organisation

· Proven ability to work on own initiative and as part of a team

Personal skills/qualities

· An ability to adapt to line manage a variety of unfamiliar diverse roles and services

· An ambitious and innovative approach to community development and engagement

· commitment to services which provide support to vulnerable individuals for their mental, physical and spiritual wellbeing.

• A non-judgemental and positive attitude

· Good organisation skills, be flexible and self-driven to achieve.

· Excellent communication, interpersonal and team-building skills (written and verbal)

· Commitment to training and development

· Flexible and innovative approach to working.

· Decision-making and problem-solving skills.

· Strong general IT skills

· Honesty, reliability and trustworthiness.

· Sense of humour, emotional intelligence and resilience

· Commitment to the aims & objectives of The Whiteley Homes Trust.

Qualifications

· A degree level qualification in Housing, health or Social Care (or equivalent)

· Working knowledge of health and safety issues

Other information

WHT is committed to safeguarding and promoting the welfare of its staff and older people. We expect all our staff to be aware of their responsibilities to protect staff and residents from abuse or harm. Successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.

Note:  No role profile can cover every issue that may arise within the duties of the post at various times. The post holder will be expected to carry out any other duties from time to time that are broadly consistent with those in this document. Your flexibility and assistance in helping us achieve our vision is valued.

Overview

The Dash Charity is looking for a Development Officer to join our wonderful team.

This is an exciting opportunity to be part of a local domestic abuse charity with a huge influence and reach. For almost 50 years The Dash Charity has been supporting individuals and families experiencing domestic abuse, empowering women, men and children to recognise the tactics of abuse, break the cycle, and take back control of their lives.

We were one of the first charities in the UK to be awarded Leading Lights status for our Advocacy and Outreach Services by SafeLives, and pioneered healthy relationships workshops in schools over a decade ago.

We run three refuges that offer a sanctuary to women and children escaping violence and abuse, offering specialist children’s support and one to one support for women.

We’re now looking for an ambitious and dedicated individual to help us to secure essential funding to continue delivering our life-changing services into the future.

Role Purpose:

We are seeking an ambitious individual that cares about ending violence against women and girls, who is determined to make a difference for all adults and children experiencing domestic abuse. As The Dash Charity Development Officer, you will be responsible for seeking funding from trusts and foundations, to enable us to deliver life changing services and projects.

You will have excellent attention to detail and be willing to gain a strong understanding of how the charity works and the services we deliver by working closely with our frontline staff.

You will work with our Senior Management Team to understand the charity’s impact, identify funding opportunities, and contribute to strategic service development. You will have strong communication skills and be able to build good relationships with our funders.

There will be opportunities for future growth in this role, with the potential management of direct reports as we expand our team. Hybrid remote working with some attendance on-site at services in Slough, Windsor & Maidenhead to colaborate with colleagues.

Key Responsibilities:

• Fundraising: Develop and submit compelling applications to trusts, foundations, and statutory funders.
• Research: Conduct thorough research to identify new funding opportunities and cultivate long-term donor relationships.
• Strategy: Contribute to the grants fundraising strategy and assist in achieving organisational fundraising goals.
• Events: Support the coordination of events for trusts and major donors, and represent The Dash Charity at external meetings.
• Stewardship: Provide high-quality feedback and reporting to funders, ensuring strong and lasting relationships.

About you:

• Passion: A strong commitment to ending violence against women and girls and a dedication to The Dash Charity’s mission.
• Communication Skills: Excellent written and verbal communication skills, with the ability to craft persuasive proposals and reports.
• Attention to Detail: A keen eye for detail and the ability to produce high-quality work under pressure.
• Team Player: Ability to work independently and as part of a team, managing multiple priorities effectively.

Desired experience:

• Fundraising Experience: A background in trust and statutory fundraising, with a proven track record of meeting income targets.
• Research Skills: Proficiency in prospect research techniques and knowledge of the funding landscape.
   

How to apply:

Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible. If you have any questions about the role, please do not hesitate to contact us.

To apply for this position, please review the full job description and then apply by emailing your CV and a cover letter to Nicola Miller, CEO.

Exciting opportunity for an EDI specialist to join our expanding organisation and support us in the development and delivery of our Equity, Diversity and Inclusion (EDI) objectives to ensure that we improve equity of access to treatment for people who use our services, improve our practice and quality and continue to develop a diverse and inclusive organisation.
 

This is a remote role, you will predominantly be working from home. There will be the requirement to travel to services across England and Scotland, as well as face to face events. There is the possibility for part time hours and flexible working requests.

Phoenix Futures and The Role

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise.

• You will help us identify EDI issues and explore and implement solutions to complex challenges.
• The role covers operational issues including making sure that our treatment is accessible to all, the role also covers people and culture issues making sure that our organisation is diverse and inclusive, you will also consider our policy and practice ensuring quality of delivery.
• You will act as an expert advisor to people across the organisation making sure that EDI principles are embedded across all areas of our organisational delivery. You will provide advice and guidance for staff, volunteers, people who use our services and other stakeholders.
• You will be responsible for developing and writing our strategic EDI plans. Researching, delivering and monitoring action plans in collaboration with the senior management team and our specialist working groups.

About you

Reporting directly to the Director of Strategic Initiatives You will:

• Be a self-starter who can also work collaboratively within a multi-functional team and across Directorates;
• Have an understanding of the benefits of creating equity of access to health care and the importance of meeting the needs of under represented groups.
• Have experience of developing and delivering EDI strategies and processes
• Be able to understand data and communicate insight in understandable ways
• Present to small and large groups, remotely and face to face
• Excellent communication and interpersonal skills, with the ability to engage, influence and inspire at all levels

A detailed job description (role profile) is available for download. 

Your Rewards 

• Salary of £43,500 plus potential yearly performance related pay of 8.5%
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation 
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days) 
• Benefits including season ticket loan, pension scheme and life assurance 
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities 
• Continuous training and career development via PXL our dedicated learning management system  
• Access to a 24/7 Employee Assistance programme including telephone and online access 
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better. 
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Interview

Interviews will be held during early March in London. Full details will be provided to shortlisted candidates.