Operation officer jobs

Join the Experts in Social Media Moderation

At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.

Why This Role Is Exciting

You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:

•  Lead the development and growth of our social media moderation service - and grow with us

•  Build and nurture long-term relationships with our charity partners

•  Grow and manage a talented team of moderators and team leaders

•  Shape how charities interact with supporters online

•  Contribute to the strategic direction of a respected and fast-growing agency

What We're Looking For

Essential Skills & Experience

• 3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)

• Proven experience in line managing and developing a high-performing team

• Excellent written and verbal communication skills

• Strong client relationship management abilities

• Exceptional organisation and time management

• High attention to detail and a proactive, self-starting approach

• Flexible and adaptable under pressure

• Strong team player with a collaborative mindset

Desirable

• Knowledge of social fundraising challenges and online supporter journeys
• Experience working within a digital agency or with multiple client accounts
• Understanding of community management metrics and reporting

How to Apply

Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:

1. Your CV

2. A short cover statement (max 300 words)

3. Responses to the following:

   • Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).

   • Please tell us about your line management experience. (Max 300 words).

   • What excites you about joining Social AF? (Max 300 words)

Please note that we will only accept applications via the CharityJob website. 

At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.

CHARITY FOUNDATION MANAGER REQUIRED

James Marshall Foundation (JMF) is a long-established local charity. Its mission is to support financially disadvantaged young people aged 4 to 24 years old living in Harpenden, Wheathampstead, Kimpton, Redbourn, Flamstead or Markyate by awarding individual grants for education and career development opportunities.
In 2024, JMF awarded over 850 individual grants totalling £200,000.

We are seeking a dedicated Foundation Manager to oversee the operational and strategic management of the James Marshall Foundation.

The JMF has an endowment and as such, our focus is on the effective distribution of funds to support our objectives and ensuring the long-term sustainability of the charity.

The Foundation Manager is responsible for, amongst other things, managing the grant process, overseeing financial stewardship (including in respect of the foundation’s properties), supporting the trustees, fulfilling compliance and reporting obligations, and maintaining the visibility of JMF with local schools and other relevant bodies. The Foundation Manager will manage a team of 3 part-time Foundation Associates.

The role is based in our office in Harpenden, with the expectation of hours being 28–30 hours a week on a minimum of 4 days. Attendance at some evening meetings will be required.
Salary: £45–50,000 FTE

We are looking for a proactive individual with strong organisational skills and attention to detail.
Financial experience and excellent communication skills essential.

Closing date for applications: 0900 Tuesday 6th May 2025

Location

Remote first within the UK. We work primarily from home but also have an office available in Central London for monthly in-person meetings with your team and quarterly all team meetings. You can expect to travel to the office at least 16 times per year.

Reporting to

Product Manager (Supporter Experience)

Employment Type

Permanent

We are happy to talk about flexible working.

Application Closing Date

10am on Monday 21 April 2025

Introduction to the role

As a Web Developer at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims—and hold those responsible to account.

Our website,serves as the core platform for delivering this crucial work to a broad audience. You will play a vital role in shaping the technological infrastructure to ensure our digital presence is robust, accessible, and effective.

Joining our team at an exciting time of change, you will help us complete our transition from Django CMS to Wagtail. This is a full stack role with a strong focus on backend development within Wagtail. You will help design and build systems and processes that empower our content teams to work effectively and to facilitate an exceptional user experience. Frontend development skills are a bonus but not essential for this role.

You’ll work closely with colleagues across the Public Affairs team, contributing to projects and campaigns that shape public debate and promote accuracy in public life.

If you’re passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we’d love to hear from you.

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

In this role, you will:

• Manage the switch from our Django CMS to a (ready to launch) Wagtail CMS.

• Deliver new features to our Wagtail CMS and website functionality.

• Ensure our codebase continues to be easily maintainable by a small team.

• Make architectural decisions that help determine how the frontend and backend interact.

• Support the software you write - occasionally this could mean working out-of-hours to resolve a critical issue or complete a deployment.

• Contribute technically towards pitches and project proposals.

• Provide support to internal users of Wagtail e.g. writing process documentation, troubleshooting issues and training new users.

• Work across the technical stack and occasionally build APIs to connect the Salesforce CRM and other web apps.

Outcomes

The software you build is robust, and helps achieve real work impact to fight bad information through effective organisational processes and better external user experiences.

What we are looking for from you

Political impartiality and sensitivity:

You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies

Essential:

• A strong understanding and professional experience developing Django, Python and PostgreSQL.

• Working knowledge of modern version control software and practices (particularly Git and GitHub).

• A good understanding of Full Fact’s aims and how your role can meet charity needs.

• Be confident in communicating with both technical and non-technical internal teams to interpret project requirements and convert these into robust technical architecture.

• Understanding of frontend web technologies such as Javascript, HTML and CSS fundamentals, awareness of browser compatibility and responsive styling and knowledge or experience styling frameworks

Desirable:

• Experience or expertise with Wagtail CMS

• Experience and proficiency in frontend development

• Experience working with RESTful APIs

• Experience working with server management

• Experience with Agile working practices

What we offer

Starting salary of £41,400 - £55,000 per annum depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays.

• In addition, we close the office for a period between Christmas and New Year.

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 21 April 2025

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship which you will find on our website. 

How the application process will work?

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us via our website. 

The interview panel will be Jon Chittenden, Product Manager (Supporter Experience), James McMinn, Senior Software Engineer, Laura Dewis, Chief Operations Officer and Mark Frankel, Head of Public Affairs.

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured technical interview and discussion where you’ll have the opportunity to talk about some work you are proud of and find out about how we work at Full Fact.

The final interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.

Our client is a world-leading events management company and social purpose organisation, working with their parent charity to inspire people of all ages, abilities and backgrounds to be more active. They are also one of the UK’s major funders of projects and initiatives that inspire children and adults across the UK to lead active and healthy lives.

Beyond their funding, they want to be a leading voice in championing accessible, inclusive and sustainable sport and physical activity, so that everyone – regardless of age, ability or background – can lead an active life.

Our client is seeking a new Group Communications & Public Affairs Director to lead strategic communications, public affairs, and advocacy for the Charitable Foundation and Events Company. The senior leadership role will report into the Group CEO, manage the Communications and Customer Engagement teams and collaborate with key departments to deliver the Group’s communications strategy.

Group Communications & Public Affairs Director
£80,000 - £90,000 per Annum + Benefits
Hybrid – 2 Days per Week in Central London Office

In this role, you will shape and deliver the Group’s communications strategy, manage high-profile stakeholder relationships, oversee crisis and reputation management, and will also lead on development of an advocacy strategy to drive policy change supporting children and young people's physical activity.

We are seeking candidates with:

• Proven record in strategic communications, campaign delivery, and reputation management
• Strong relationship management skills and the ability to engage with stakeholders at all levels
• Knowledge of national government operations
• Passion for promoting physical and mental health benefits through physical activity

Diversity, inclusion and wellbeing are at the heart of everything our client does, which they ensure is at the heart of the company. They strongly value diversity within their workforce and recognise the strengths that different people bring to the company through different perspectives, lived experience, ideas and culture.

For further information, please view the Job Description below.

Due to the application closing date of 22nd April, please submit a copy of your CV as an initial expression of interest via 'Redirect to Recruiter'.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Bangladesh, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

Interested candidates must be located in Bangladesh.

About the Role:

1. Ensure the country office’s strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to Muslim Aid’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships with other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
5. Ensure that effective and secure budgetary control of the country’s finances and expenditures are established and maintained, in line with Muslim Aid’s financial policy and procedures.
6. Ensure there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Bangladesh and evaluate the risk appetite of the Bangladesh Country Office.

About You:

To be successful in this role, you will need:

1. Relevant Masters level qualification or similar academic achievement, and ideally with an academic focus on international development and/or a related certificate in
2. Previous experience working in a Country Director or Regional Director role or other senior level leadership/management position in an INGO environment.
3. Experience of working with organisations in developing countries, ideally in South and Southeast Asia.
4. Experience of multiple donor grant management and reporting to major donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports.

Why you should apply:

Join Muslim Aid as the Country Director Bangladesh and be part of a key role in driving our mission forward. Lead our strategy in Bangladesh, manage a high-performing team, and build strong external relationships to support the organisation’s growth and reputation. If you're a strategic leader with a passion for making a difference, apply now to help transform lives and empower communities.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Senior Procurement Manager

Ref: REQ000821

Salary: £50,000pa

Woking, Surrey GU21 4LL /Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK. 

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role:

Today our planet is under threat like never before, but there is hope. At WWF we know the solutions already exist to turn things around for future generations. But we must act now, and we need your help to help save our world. This is a unique opportunity to use your knowledge of indirect category management to bring our world back to life. Join us as a Senior Procurement Manager (indirect) and you will be a member of a committed team responsible for ensuring the best value for money spend, reducing the risks with our suppliers and leading the procurement process for larger and strategic contracts. 

As Senior Procurement Manager (indirect), you will be responsible to:

• Create and implement procurement strategies for defined spend indirect portfolios to include:

               Spend and contract owners’ identification and services to their queries,

               Facilitation of strategic process with cross-functional team,

               Creation and implementation tender and contracts, supplier management.

• Chair certain tender boards and lead the procurement process for the designated categories.
• Provide advice and guidance on procurement best practices across all levels of the organisation.
• Participating in creation and improvement of procurement systems, policies and procedures.
• Participating in the procurement reporting to senior management and trustees
• Provide high quality support, advice, guidance and training regarding procurement or suppliers activities to various level of staff involved in WWF-UK.

We’re looking for someone with:

For this role, you must have

• Experience in indirect category management delivery in multi-stakeholders’ environment
• Category management introduction in a highly tactical driven environment
• Demonstrated experience of working as a procurement professional in an organisation with a proven track record of achieving procurement improvements and cost savings.
• A good technical appreciation and experience of several indirect procurement categories that include marketing.
• Experience on whole procurement cycle from challenging requirement, tender, negotiating, contractualisation and supplier relationship management

You will also possess excellent communication, interpersonal and influencing skills and be effective building relationships.

Benefits, rewards & location

The salary for this role is £50,000 per annum. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Learning and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, The Living Planet Centre in Woking, Surrey, GU21 4LL, and you will need to be able to commute to this location. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

 How to apply and the recruitment process

If you are enthusiastic about improving outcomes through procurement and want to make our world a better place through your work, we would love to hear from you. Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 04/05/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Main Responsibilities

· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards

· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference

· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X

· Scheduling meetings, organising papers, and some note/minute taking, as required

· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.

· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.

· Ensuring the SRHE website is kept up to date, in liaison with other team members

· Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

· Demonstrable experience in a team support role or an administrative assistant role

· Excellent organisation and administration skills

· Excellent written and verbal communication skills

· Good numeracy skills

· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)

· Familiarity with website maintenance and basic website management

· Managing, maintaining and manipulating databases

· Preferred education is to undergraduate level with an interest in higher education provision

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.

This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.

The role:

• Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
• Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
• Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
• Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
• Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
• Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
• Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process. 

The organisation:

Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
  • Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
  • Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
  • Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
  • Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
  • Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
  • Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
  • Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5^th May with first stage interviews taking place on the 15^th May.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Purpose of the Job

Want to own and shape a mission-critical system that empowers an entire charity to do its best work?

UK Youth is one of the UK’s leading youth sector charities, with a bold ambition to unlock youth work for all. We deliver national programmes, support a growing movement of local youth organisations, and amplify the voices of young people. Technology is becoming a key enabler for how we improve processes, understand our impact, and engage with our network.

As UK Youth’s go-to person for Microsoft Dynamics 365, you’ll manage our CRM system at the heart of our digital operations. You’ll keep it running smoothly and ensure it’s fully integrated into everyday workflows across the charity. As we begin to shape our digital strategy, you'll play a key role in influencing its direction and ensuring our CRM platform supports our wider digital ambitions. Acting as a functional consultant and product owner, you'll ensure the system supports teams to work smarter and more efficiently.

You’ll also manage our external CRM supplier relationship, lead system improvements, and help build a digital-first culture that enables growth and strong user experiences.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Key Responsibilities

• Be the go-to person for all things Dynamics 365 and Portal-related.

• Own the CRM service desk—your ability to prioritise tasks will directly impact how smoothly teams across the charity operate.

• Liaise with external suppliers to ensure a high-quality service for users.

• Manage user roles, access levels, and license use.

• Ensure licenses match business needs and are used efficiently.

• Manage the CRM budget and supplier contracts.

• Maintain strong supplier relationships and enforce service agreements.

• Lead system upgrades and feature rollouts that enhance how we engage with partners and measure our impact.

• Collaborate with the IT Manager to deliver integrations.

• Stay current with Dynamics updates and apply improvements.

• Maintain data quality across systems.

• Ensure compliance with data protection laws and internal policies.

• Advise leadership on data-related risks.

• Monitor system health and implement necessary updates.

• Maintain strong digital security and service continuity.

• Help teams with data extraction and reporting as needed.

Experience, Skills & Experience we're after

• Advanced knowledge of Microsoft Dynamics 365; certifications a bonus.

• Experience supporting portals (Umbraco familiarity is desirable).

• Skilled in configuring Dynamics 365 and using Power Platform tools (Power Apps, Power Automate).

• Experience delivering Agile projects.

• Proven success as a product owner or functional consultant.

• Understanding of GDPR and data protection compliance.

• Strong grasp of Infosec and Microsoft 365 architecture.

• Experience handling first and second-line operational issues.

• Confident working with stakeholders at all levels.

• Solid customer service and relationship-building track record.

• Experience with strategy development or project management is a plus.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 28th April 2025 at 08:00am

Provisional Screening & Interview Dates: 2nd May - 9th May 2025

Target Start Date: 6th June

If you are ready to join a creative, fast-growing organisation dedicated to community-led educational equity, we encourage you to apply.

About EduSpots

EduSpots is a dynamic, community-driven UK and Ghana-registered charity that connects, trains, and equips volunteer community educators (known as ‘Catalysts’) to drive grassroots educational change. These efforts center around the creation and operation of community-led ‘Spots’—innovative education spaces benefiting learners of all ages.

Founded in 2016, EduSpots has grown to support 50 communities through 400 local Catalysts who play a central leadership role. We believe in a community-led model that can be adapted globally. Our Ghana-based team facilitates three leadership programmes—Ignite, Catalyse, and Inspire Mentoring—enabling Catalysts to run clubs focused on early-years education, digital literacy, STEM/environmental education, and gender equity, ultimately reaching over 15,000 learners each year.

EduSpots’ rapid growth has been recognized through accolades like the Tes International Award (2018) and the Big Give Supporters’ Choice Award (2022). We were recently a finalist for the 2023 Their World Scale-Up Innovation Prize, and our Founder was a finalist for the UNESCO-backed Varkey Foundation’s Global Teacher Prize. We are now expanding our model, supported by independent evaluation findings and prestigious accelerator programs, as we explore its global potential.

About the Role

EduSpots is seeking a Global Philanthropy Manager—an engaging, dynamic, and proven fundraising specialist who will play a key part in our next phase of growth. As we continue to expand, we need an individual with a track record of securing income from trusts and foundations, ideally at the 5- to 6-figure level (GBP), and the ability to cultivate new funding partnerships.

In the past two years, we have doubled our income and expanded our programmes significantly. We are now poised for further growth and need someone who understands the value of community-driven change. You will collaborate closely with our CEO, Ghana-based Heads of Programmes, and Head of Operations to develop funding proposals and nurture donor relationships at a strategic level.

Depending on experience and availability, this role may involve overseeing a small part-time fundraising team (including a Fundraising Manager, Trusts and Foundations Manager, and Communications Manager). In time, the position could evolve into a Head of Fundraising role.

If you are passionate about educational equity, thrive in a fast-paced yet supportive environment, and want to make a direct impact on community-led initiatives, we’d love to hear from you.

Key Responsibilities

1. Global Fundraising Strategy

   • Develop and execute an overarching fundraising strategy targeting medium-to-large, multi-year commitments from trusts, foundations, major donors, and (potentially) corporate partners.

   • Work closely with the CEO and leadership team to secure high-value partnerships.

2. Strategic Proposal Development

   • Collaborate with the CEO, Heads of Programmes, and Head of Operations to craft compelling organisational and programme-focused bids.

   • Contribute to EduSpots’ broader strategic development, aligning funding proposals with our organisational goals.

3. Donor Cultivation and Stewardship

   • Establish and maintain efficient donor identification, cultivation, and tracking systems.

   • Coordinate with the CEO and board members to leverage their networks for new funding opportunities.

   • Create bespoke stewardship plans that demonstrate the impact of donor support and build lasting relationships.

4. Communications and Networking

   • Work with the CEO and Communications Manager to develop a compelling case for support and accompanying engagement materials.

   • Actively represent EduSpots in relevant networks to increase our visibility among potential donors.

5. Donor Relationship Management

   • Oversee relationships with major donors, trusts, and foundations, including grant reporting and ongoing communications.

   • Manage donor databases and ensure accurate record-keeping.

6. Monitoring and Compliance

   • Track philanthropic trends to strengthen EduSpots’ fundraising effectiveness.

   • Ensure compliance with all relevant international fundraising regulations and ethical standards.

7. Team Leadership (Depending on Experience/Availability)

   • Potentially manage and mentor a small part-time fundraising team (Fundraising Manager, Trusts and Foundations Manager, Communications Manager), ensuring alignment with organisational objectives.

8. General Duties

   • Contribute to overall strategy development, annual business planning, and budgeting.

   • Carry out all administrative tasks related to the role accurately and efficiently.

   • Comply with all EduSpots’ policies and procedures.

   • Undertake other reasonable duties as required.

Skills, Experience, and Attributes

Essential

• Proven track record of income generation, ideally within education or international development.

• Extensive experience writing successful grant applications (5- to 6-figure GBP).

• Strong background in cultivating and managing relationships with trusts, foundations, and other grant-makers.

• Knowledge of a broad range of UK-based funders and some familiarity with international (European/US) funders.

• Understanding of programme development and management, ideally in an education context.

• Some experience in communications/marketing within an NGO setting.

• Excellent written and verbal communication skills, with strong interpersonal abilities to engage diverse stakeholders.

• Ability to work autonomously in a remote role with minimal day-to-day supervision.

• Strong IT skills (Word, Excel, Google Drive, etc.).

• Deeply aligned with EduSpots’ values, including a commitment to community leadership, sustainable change, teamwork, play, passion, and care.

Desirable

• Experience managing a team and overseeing their performance.

• Familiarity with corporate partnerships, individual giving, and fundraising campaigns.

Application Process

If you are ready to join a creative, fast-growing organisation dedicated to community-led educational equity, we encourage you to apply. Please submit your CV and a brief covering letter highlighting your relevant experience and what excites you about this role.

We look forward to exploring how you can help EduSpots expand its impact in Ghana and potentially beyond, shaping a more inclusive and empowering future through education.

Salary: £39,000 - £43,000 depending on experience
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Hours: Full time, 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Wednesday 14 May 2025

Telephone interviews will be held week commencing 19 May 2025

Interviews will be held week commencing 26 May 2025 in our office in Peterborough

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

The Health data specialist will play a key role in our ambitious 2020-2030 strategy. We're seeking a passionate and detail-oriented individual who thrives on leveraging health data to drive positive change.

In this new role, you’ll ensure Kidney Research UK has access to and uses external health data effectively to provide high-quality evidence and insight to a wide audience and remains intelligence-led across all its operations.

The post-holder will deliver a core health data intelligence service, ensuring the Policy, Programmes and Communications Teams, along with the wider staff group, have access to a wide range of high-quality health analytics assets. The role will lead on delivering discrete pieces of original quantitative analysis, along with supporting analytics work led by other team members. The role will also involve supporting or leading the delivery of any required data analysis or health economics work, as required.

This will include the management of our health statistics sign-off process, reviewing other colleagues’ use of quantitative health data evidence for external-facing resources and leading on commissioned health economics projects.

A commitment to continuous learning and a collaborative spirit is key. You'll possess excellent communication and problem-solving skills, with experience in Microsoft 365 applications, ideally including Power BI, Excel, and SharePoint. Confidence querying databases is equally important, as is the ability to collaborate effectively with a diverse range of data owners and stakeholders.

The ability to showcase insights through clear and informative visualisations - charts, tables, and dashboards - is essential for both internal and external audiences.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have some experience in the following: Health Data Analyst, Health Intelligence Analyst, Healthcare Analytics Specialist, Data Insights Officer – Health, Health Evidence & Insights Lead, Strategic Health Data Analyst, Population Health Analyst, Health Research Data Officer,  Public Health Intelligence Officer, Charities,  NFP, etc.

REF- 221 129

As the Head of Access & Participation and Student Recruitment you will be responsible for overseeing all aspects of the outreach and admissions departments, ensuring smooth operations and fostering an effective, positive participation experience for those engaging with our services and a positive and supportive application process for those applying to study with us. This role involves direct line management of the Admissions coordinator and our extensive outreach team as well as collaborating with other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, managing budgets, monitoring performance metrics, whilst also implementing and overseeing collaborative projects and initiatives to achieve our organisational and charitable objectives.

This is a senior role within the organisation and the successful candidate will be a member of the leadership team, demonstrating previous experience in a comparable management role within an academic and / or arts-based setting.

The Head of Access & Participation and Student Recruitment is responsible for managing and enhancing Fourth Monkey’s established accessibility and inclusion initiatives and recruitment goals. Providing quality assurance and strong leadership throughout the process from first engagement to student enrolment, whilst developing and enhancing collaborative partnerships with external stakeholders and partners along the way.

The Head of Access & Participation and Student Recruitment acts as the expert in their field providing a smooth operational and administrative management of the organisations day to day work within this area of specialism.

This role is about driving student success. 

ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy. 

As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.

The postholder will be responsible for the operational management, development and delivery of marketing and  communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.

The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity. 

KEY RESPONSIBILITIES

Marketing and communications planning, delivery and performance management

• Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
• Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
• Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
• Ensure compliance to industry standards and best practice at all times.
• Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
• Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
• Ensure sufficient opportunities for collection of service user data to share news and promote activities.
• Proactively develop and streamline the long-term internal and external communications schedules across the charity.
• Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.

Operational delivery

• Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
• Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
• Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
• Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
• Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials. 
• Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
• Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
• Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
• Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
• Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.

Leadership and people management

• Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
• As a member of the management team, represent the culture and values of the hospice and charity sector.
• Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
• Attend regular management meetings, contributing to team strategy and overall management/team needs.
• Act as a positive role model to the charity team and wider stakeholders.
• Actively manage the workload of our designer. 
• Where necessary, manage poor performance as it happens and support staff to fulfil their role.
• Network and foster good relationships both internally and externally to the charity.

VISION, MISSION AND VALUES

Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss. 

Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect. 
Inclusivity - we are committed to our whole community, regardless of background or circumstance. 
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community. 

NACE is the UK’s leading charity that supports and champions the education of more able learners. With over 40 years of experience, NACE works with a diverse network of member schools, leaders in education and practitioners to increase challenge for all learners. We believe that that all young people, including the more able, are entitled to have the opportunity to develop their abilities without limits – no matter what barriers to learning they may face and no matter what school they attend.  

NACE is seeking to appoint a Marketing Administrator who will support the development and implementation of a comprehensive marketing programme, including effective use of social media, to achieve:

· An increase in take-up of both NACE membership and our product range;

· Effective communications to ensure our current members gain full value from their NACE membership.

The successful candidate will have obtained Level 3 qualifications (A-levels or equivalent) and you may have a degree in an area such as communications and/or marketing. You will have experience of using social media platforms to promote products, events or services, and of using online event platforms. You will be confident using databases and will display excellent attention to detail and a commitment to ensuring our members receive an excellent standard of customer service.

You will have shown the ability to display initiative and to work successfully as part of a team. You will have the ability to communicate effectively with a diverse range of people and display effective listening, verbal and written communication. You will be expected to work effectively under pressure, be able to manage multiple projects and deadlines, react positively to change and embrace new challenges. You will be committed to working for a charitable organisation and/or have an interest in the education sector.

This role reports to NACE’s Marketing and Brand Executive.

Location: Chilton, near Didcot, Oxfordshire, OX11 0RN

Contract Type: Permanent

Hours: 4-5 days (30-37.5 hours) per week – term-time-only working will be considered

Salary: £24-£27k (fte) depending on experience

Holidays and benefits: 33 days holiday (fte) including 8 bank holidays. Pension auto enrolment after 3 months employment. Free car parking.

To apply, please send your CV and a covering letter setting out the reasons for your application, making clear how you meet the criteria in the person specification, and detailing one example of how you have used social media platforms to achieve a desired outcome – e.g. increase in followers/registrations/purchases.

Closing date for applications: 12:00 on Monday 28th April. Interviews will be held in the NACE offices on Thursday 1st May. 

The selection process will involve an interview with the Membership and Programme Delivery Manager, and Marketing and Brand Executive. You will also be asked to complete a task relating to the role. There will also be the opportunity to meet the CEO.