Operation Manager Jobs in Greater London

Location: Bristol or London - UK, Indonesia, Kenya, Madagascar, Senegal

Closing date for applications: 10 January, with applications reviewed on a rolling basis

Contract status: National, full-time.

Start date: Asap

Contract duration: 24-month contract

Remuneration: £48,043 - £56,571 gross per annum (UK national band); £53,461 - £62,316 gross per annum (London, UK); IDR 373,079,875 - IDR 459,255,360 gross per annum (Indonesia); KES 3,732,787 - KES 4,860,000 gross per annum (Kenya); MGA 48,149,889 - MGA 59,495,784 gross per annum (Madagascar); XOF 15,612,551- XOF 27,117,456 gross per annum (Senegal).
 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are seeking a proactive and experienced Change Manager who thrives in dynamic environments and is passionate about driving transformational change. The ideal candidate will have a strong background in organisational change management, with expertise in designing and implementing methodologies that empower teams to navigate transitions effectively. They will excel in building relationships across diverse stakeholder groups, fostering trust and collaboration to ensure smooth adoption of new systems, processes, and behaviours. A natural communicator, they will engage colleagues at all levels, from senior leadership to frontline staff, promoting transparency and alignment throughout the change journey.

This individual will bring exceptional project management skills, with a proven track record of leading complex, cross-functional initiatives that align with strategic goals. They will have a hands-on approach to problem-solving, leveraging data and feedback to continuously refine strategies. Above all, they will be an advocate for innovation and continuous improvement, building capacity across the organisation to embed change management as a core competency, ensuring Blue Ventures remains adaptable and effective in achieving its mission. 

Please see attached job description for full details. 

The Social Impact Manager will lead on various aspects of implementing ParalympicsGB’s social impact strategy including managing the athlete community, disability education programme in schools and other projects on behalf of the organisation.

ParalympicsGB Social Impact Programme

· Support the Head of Social Impact and Director of Communications & Social Impact in the implementation of ParalympicsGB’s new social impact strategy.

· Support the Head of Social Impact with the socialisation of the new social impact strategy, supporting colleagues with their understanding of social impact and how this can be embedded across their respective roles to achieve social impact outcomes.

· Lead on capturing social impact case studies and outcomes from across the organisation including collaboration with the Commercial, Operations and Sports departments to inform ParalympicsGB’s social impact storytelling.

· Establish and manage a number of relevant stakeholders, developing and managing relationships with key stakeholders across the sport and disability sectors connected to collaborating on aspects of the strategy implementation.

· Organise the Social Impact Leadership Group and Social Impact Committee meetings and provide the administration for the group.

Social Impact Projects

· ParalympicsGB Athlete Community Project

o Manage ongoing athlete reconnection campaign for Paralympians from pre 2010 and compile a database (Salesforce) of retired Paralympians who took part in previous Games as far back as the 1960 Paralympic Games.

o Manage ParalympicsGB’s athlete community comms including opportunities for athletes within the community e.g. Ambassador roles, key-note speaker opportunities, campaigning opportunities.

o Manage the Athlete Community Advisory Sub-Group, maximising input from the group on the ongoing project development and implementation.

o Lead on scoping and project managing a digital platform solution for the Athlete Community, with support from Head of Social Impact.

o Lead on scoping and managing a training programme for athletes who are part of the community e.g. advocacy and campaigning training, environmental sustainability training, mentoring etc.

o Lead on organising and managing athlete celebrations events and networking opportunities across the home countries.

· Get Set

o Support the Head of Social Impact, alongside Get Set delivery agency, with the Get Set youth education programme operations and athlete engagement.

o Manage the Get Set Be the Change programme development in conjunction with Get Set agency, researching and advising on the future direction and growth of the social model of disability education programme in schools.

· Beyond the Podium

o Support commercial team with a number of the commercial partners’ plans and activation around social impact, providing access and inclusion advice and guidance.

· Contribute to the other relevant social impact project groups as necessary and capacity permitting e.g. Equity, Diversity, Inclusion and Accessibility Group and Athlete Advisory Groups.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.

PERSON SPECIFICATION

QUALIFICATIONS

· A degree or similar-level qualification, or equivalent working experience

KNOWLEDGE AND SKILLS

Essential

· Project management skills

· Experience in providing access and inclusion advice and guidance

· Experience of establishing and managing effective stakeholder engagement

· Experience of being effective at planning, monitoring, and reviewing

· Willingness to get ‘stuck in’ to ensure projects delivered on time and within budget

· Passion for promoting equal opportunities for disabled people

Desirable

· Strong and effective communication skills

· Experience of planning and delivering small scale stakeholder events

· Good at problem solving and analytical mindset

· Demonstrated affinity with digital tech, ability to manage online athlete community platform

· Be able work as part of a team and on your own initiative

· An understanding of Customer Relationship Management systems

· General knowledge of disability / inclusive sport and physical activity

· Lived experience of disability

BEHAVIOURAL COMPETENCIES AND QUALITIES

Essential

Communication: The ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.

Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines.

Desirable

Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.

VALUES

The British Paralympic Association is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every BPA employee is expected to adhere to: 

Excellence

Everything we do at the BPA reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do. 

About GISF
The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

GISF was established almost 20 years ago, but only began operating as a legally-registered entity in February 2024. Our finance policies and procedures are compliant with relevant requirements, but require continued strengthening to align with growth plans.
 

The Job

• Part-time – working 15 hours per week
• Salary: up to £65,000 per year, pro rata (depending on experience)
• Reporting to: Executive Director
• Supervises: Finance Officer
• Location: London, UK

What We Offer

• 25 days of annual leave increasing after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

Role Description
The Finance Manager plays a leadership role within GISF, overseeing all aspects of the organization's financial management and ensuring its long-term financial sustainability. This position not only leads the development and execution of GISF’s financial planning and systems but also drives the financial strategy, aligning it with GISF’s broader organizational goals and priorities.

Working closely with the Executive Director and as part of the Senior Leadership Team, the Finance Manager ensures that GISF’s financial operations support the organization's mission and strategic direction. The role includes providing expert financial guidance to GISF's partners and stakeholders to ensure financial interoperability and collaboration across projects. Additionally, the Finance Manager oversees all internal and external financial reporting, auditing, and statutory compliance, contributing significantly to the organization’s governance and decision-making processes.

By working with key internal teams, the Finance Manager ensures GISF’s financial stability, including managing reserve funds, overseeing payroll, grant budgeting, and financial reporting to donors. This role is pivotal in shaping GISF's financial strategy, advising on new income streams, managing relationships with external financial bodies, and ensuring the organization meets all statutory and donor requirements.

An onboarding plan will be negotiated with the successful candidate, for additional hours per week to be worked during the initial month/s of the role.
 

Key Responsibilities

Governance

• Collaborate with the Treasurer to produce financial reports and present them to the Board.
• Ensure timely and compliant financial submissions for the Annual Report.
• Oversee all internal and external audit activities, ensuring compliance with external regulatory requirements.
• Develop and monitor the implementation of GISF’s internal financial policies
• Ensure GISF’s compliance with all external and statutory regulations.

Strategy

• Lead the development of annual and long-term financial plans to support GISF’s strategic aims and maintain a stable financial base.
• Prepare and propose the annual budget, aligned with GISF's strategic priorities, for approval by the Senior Leadership Team, Governing Body, and relevant committees.
• Monitor GISF’s financial performance against the agreed annual budget and long-term forecasts.
• Provide timely and accurate financial information to key staff, aiding decision-making and enabling effective planning.

Internal Finance

• Provide expert advice and leadership to the Senior Leadership Team and Board on all financial matters, including cash flow, banking, value for money, and exploring new income streams.
• Support the Finance Officer in the execution of their duties.
• Manage GISF’s reserve funds and ensure adherence to the reserve fund policy.
• Lead the production and submission of GISF CIC accounts and financial statements, ensuring compliance with relevant financial regulations.
• Handle the preparation and submission of VAT returns.
• Liaise with external bodies such as HMRC, pension providers, banks, Companies House, and external accountants.
• Oversee GISF CIC’s payroll processes, ensuring timely and compliant execution.
• Ensure financial returns are completed accurately, on time, and in full compliance with statutory obligations.
• Where required, support the Operations Team with the implementation of of GISF’s procurement processes.

Programme Finance

• Lead the financial input for the development of budgets for new funding opportunities, ensuring full cost coverage in project proposals.
• Oversee the Finance Officer’s grant management, including the preparation of financial reports to donors, ensuring compliance with donor requirements.
• Provide training and support to Budget Holders and Budget Managers, ensuring they fully understand and are accountable for the financial aspects of their roles.

 
Person Specification

Qualifications/Experience/Skills/Knowledge

• Professionally qualified accountant ACA, ACCA or CIMA
• Experience of working within donor compliance frameworks, particularly USAID, FCDO and ECHO, or experience of other highly regulated programmes.
• Experience of governance and working within a governance framework
• Demonstrated ability to contribute to strategic decision-making
• Excellent communication skills, including ability to write policies and undertake formal presentations to staff and Board
• Strong management and leadership skills, both in relation to own staff, but also in relation to advising colleagues and in relation to ensuring employee engagement with change processes
• Able to make sound business decisions and identify key business opportunities and challenges
• Understanding and appreciation for overseas development work
• Knowledge of financial legislation, regulations and statutory frameworks, ideally including those relating to Community Interest Companies and the charitable sector
• Ability to network and establish good working relationships with a variety of contacts, comfortably engaging with people at a range of levels, as well as with those who have both significant and limited technical understanding of GISF’s work.
• Enthusiastic, willing to learn, and motivated by honing skills and working as part of a new team that is developing effective ways of working.
• Committed to the vision, mission and values of GISF.

This is a critical role within the finance team to ensure it's delivery of high-quality, timely, and insightful financial information. You will work closely with budget holders, enabling data-led decision-making and contribute to donor and committee reporting. As a key member of a small,collaborative team, you will be hands-on managing day-to-day operations, proactive in ensuring a strong internal control environment and keen to drive operational and cost efficiencies.

Role and responsibilities

Reporting

• Responsible for all balance sheet reconciliations including creditor and debtor controls.

• Preparation of timely, accurate financial information including monthly management accounts, cash flow, forecasts.

• Assisting managers and project coordinators in preparation of financial reports to funders

• Compile financial information for grant applications and contract reporting demonstrating sound financial acumen.

• Timely provision of information for the annual audit.

Budgeting

• Assist in the creation of department budgets

• Interpreting variances against budgets and helping to produce informative commentary.

• Engage with wider team to produce forecast information.

• Procurement and Contract review

• Ensure robust procurement procedures are in place and well implemented by the wider team.

• Maintain a register of contracts

Controls

• Maintain fixed asset register and undertake regular review

• Drive and encourage a strong, proportionate internal control environment in line with Charity Commission guidance and good practice.

• Ensure data protection and security processes remain fit for purpose and robust.

Systems

• Coordinating and performing the day-to-day accounting operations including sales invoicing, income capture, purchase processes through to payment, payroll coordination with outsourced providers and cost accounting.

• Responsible for month end close, ensuring high quality, efficient transactional processing.

• Lead the finance team in its implementation of Access Dimensions.

• Champion financial integration across organisational processes.

Relationships

• Advocate for the finance team

• Ensure integration and cohesion of the finance team and wider team

• Supervise and develop the finance team, ensuring high levels of performance, motivation, and professional development.

• Work with the Finance Director to develop and implement our finance strategy, driving long-term financial sustainability

• Build strong relationships across the charity, supporting operational delivery as necessary from time to time.

Click on the Apply via Website button to find out more!

Our Human Resources Manager is a senior role working closely with the Head of Finance and Internal Operations, the Chief Executive and the Human Resources Strategic Projects Lead in the delivery of a professional, progressive and proactive Human Resources function, working in line with our values. You will have the opportunity to shape our approach to this important function, will work with brilliant and friendly colleagues and will go home every day knowing you have made a difference.

You will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. You will manage a busy caseload, advising on performance, absence and sickness management, recruitment and retention in line with employment law, our policies and good HR practice, as well as ensuring good HR administration throughout the employment life-cycle. You will provide informal advice, coaching and mentoring to managers on all aspects of employee relations, through a variety of 1-1 meetings, informal training sessions/workshops and briefings. You’ll meet regularly with managers to develop a thorough understanding of their needs, and help them to identify and resolve emergent issues before they become more serious. You will also be responsible for more strategic matters such as development of employment policies, procedures and practices, our learning and development offer and management of our payroll.

We are looking for an experienced HR generalist with good knowledge of employment law and HR good-practice and some knowledge of payroll. As part of a small team, we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You will be able to work flexibly, independently and ​​have a willingness to take on new challenges and lead in your area of expertise. We are looking for ​​an individual with strong organisational and administration skills, who can comfortably balance operational day-to-day tasks alongside the provision of insight and expertise into long term projects and initiatives. Empathy and an understanding of the importance of process are important characteristics.

Educational Partnerships Regional Manager (London and South East) 
Salary: £37,750 per annum
YE Pay Grade: 6
Permanent
Full time: 37.5 hours/5 days per week 
Home based with significant travel within the region 

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager for London and the South East. 

Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.

As an Educational Partnerships Regional Manager you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as Educational Partnerships Regional Manager will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.

The Educational Partnerships Regional Manager role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list.

• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres.
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school.
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.

We are looking for:
• A motivated self-starter 
• Confident leader who can quickly support develop an existing team
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• An understanding or experience of managing varying relationships, including volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

This is a home-based role, however, will require significant travel throughout and covering London and South East.

DBS required: YES

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than 13.30pm on 13th January 2025. Please note applications without a cover letter will not be considered.

Interviews will take place via MS Teams, on 16th January 2025.

Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful. 

About us

Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. Today, in the UK, we train doctors, nurses and other healthcare professionals about contraception and sexual health, providing the broadest range of training in this area of healthcare. We believe that sexual and reproductive health is an essential part of overall health and wellbeing, and everyone has the right to high quality information and services.

Internationally, we develop projects by collaborating with organisations in low- and middle-income countries, to ensure improvements in sexual and reproductive health information and services. We are also working to change global policy, with our work highlighting why ensuring reproductive choice is a vital element of climate resilience. Removing barriers to family planning are critical issues for those who are passionate about improving health, gender equality, and empowerment, and equally for those who are passionate about the conservation of biodiversity and climate change. With reproductive rights being pushed back around the world, this is an important time to join a unique charity working to ensure everyone, wherever the live in the world, has access to high quality sexual and reproductive health services.

About the role

We are recruiting for a Training Manager, with an entrepreneurial and ‘can-do’ attitude, to join our small team and lead our UK healthcare professional training offer. This is a customer facing role and you will possess the ability to build and maintain professional relationships quickly, with a range of external clients and subject matter experts. With excellent written and verbal communication skills, you will approach your work with accuracy and attention to detail, ensuring you prioritise and plan your work to meet a variety of deadlines.

How to apply

To apply for the position of Training Manager, please submit your CV and a covering letter, of not more than two pages of A4, detailing your relevant experience, how it matches the criteria and why you are interested in this role. 

Deadline for applications: Midnight, Sunday 12th January 2025

Interviews scheduled: Week commencing 20 January 2025

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

The role

At WorldGBC, our ability to deliver impactful projects depends on effectively managing and allocating our internal resources. We seek a highly skilled Resource Manager with strong project management experience to join our team. This role will ensure that our resources are strategically aligned to deliver our objectives and implement projects successfully across our matrix-structured environment.

As a Resource Manager at WorldGBC, you will optimise team performance. Your expertise in resourcing, planning, and implementing projects will be essential to support our teams and ensure that projects are well-resourced and delivered efficiently. You will collaborate across various functions, enabling the smooth execution of initiatives and fostering growth.

What we are looking for:

• Up to 5 years of proven resource and project management experience, ideally within a matrix-structured organisation.
• Proficiency in project management software and resource planning tools.
• Project Management, or a related field.
• A solutions-focused mindset with a proactive approach to problem-solving and decision-making.
• An ability to balance strategic oversight with detailed execution. Strong analytical skills with high accuracy in data management and reporting.
• We cannot consider candidates based outside the United Kingdom and they must have the right to work in the UK.

Ideal candidate traits

• Capacity to work independently and collaboratively in a fast-paced environment.
• Ability to prioritise and manage multiple tasks simultaneously.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making.

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key responsibilities include: 

Developing great relationships with senior leaders and other teaching staff, generating a strong understanding of key education issues, needs and behaviours, and building credibility and trust with the sector.

Creating practical tools and resources that help leaders put evidence into action. 

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

Managing new Catalyst Pilot programme grantees. The pilot will explore the impact of varying approaches to implementing practice change in secondary schools, colleges and Alternative Provision. 

About you: 

You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience working in/with an education setting, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.

This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.

We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.

As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: Full-time, 37 hours per week

Salary: £26,000 – £29,000 dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

We are a Disabled Confident employee.

Closing date for Applications: 11.59 pm Sunday 19th January 2025

Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.

JOB Description

With the number of referrals to Noah’s Ark increasing, and the services we offer continually growing, we are in the exciting position of expanding our Care Administration Team and looking for our first Data Manager.  The successful candidate will  focused on interrogating our Care database, carrying out in depth Excel reporting for the Care Team and across the wider charity.

ABOUT YOU

The ideal candidate will provide comprehensive and confidential reporting and administrative support, contributing to the efficient and effective operation of the Care Team.  You will have a flexible, proactive and adaptable approach to the requirements of this role and to developing data and reporting needs as the services expand. 

You will be a dedicated, organised and a reliable individual. You will show determination to succeed and have a solution-focused outlook. You will be passionate about information management, producing accurate and insightful reports using our Database and Microsoft Excel for internal and external stakeholders. Understand the need to cleanse the raw data and be able to do this by organising, transforming and reshaping data sets. You will have a keen eye for detail, able to juggle tasks, communicate clearly, with a desire to make a positive difference to the charity. You will work in close liaison with colleagues across all directorates and promote good working relationships across the charity.

Kindly see attached job description for more information about this opportunity.

Interviews to be held week commending 20th January 2025

In addition, an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Noahs Ark Children's Hospice is a Disabilty Confident employer 

Part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy, and consider them based on their abilities.

Our Diversity Council is working hard to construct positive changes within our organisation, and we particularly welcome applications from groups who are currently under-represented in our staff.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

Associate Director of Finance & Operations

Job title: Associate Director of Finance & Operations 

Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas. 

Responsible to: CEO 

Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time) 

Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary. 

Grade and Salary: GBP 65,000 

Location:  London, UK (Hybrid with at least 2 days in the London office) 

Post: Full-time 

Period: Permanent 

REDR UK AND THE WORK WE DO   

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.    

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.   

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.   

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.   

ABOUT THE ROLE 

We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.

You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.

MAIN DUTIES AND RESPONSIBILITIES 

Financial Management 

You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including: 

• Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable. 
• Month-end and year-end closing procedures.
• Ensure compliance with accounting standards and regulations. 
• Lead the budgeting and forecasting processes, managing cashflow. 
• Oversee payroll processing and reimbursement procedures. 
• Analysis of financial data and preparation of reports for leadership review. 
• Set standards for programme staff on financial budgeting and reporting 
• Stay informed about changes in accounting regulations and best practices. 
• Lead the improvement of finance and accounting processes and systems. 
• Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102. 
• Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC). 
• Lead on regular internal audits and apply learnings in improving systems. 
• Lead on fraud and corruption prevention and response, and cyber security. 
• Work with SLT and business teams to prepare UK and overseas regulatory annual reporting. 
• Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT. 

Operational Delivery

You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role: 

• Provide administrative support to the Operations, IT functions of the organisation.
• Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
• Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works. 
• Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies. 
• Lead on policy review, updates and roll out.
• Maintain RedR’s risk register and ensure its regular review throughout the organisation. 
• Leading a robust approach to data security. 
• Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field. 
• Actively engage in the Senior Leadership Team. 
• Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings. 

People & Culture

• You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner. 
• Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members. 
• Supporting a positive and healthy working culture across the organisation.
• Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management. 
• Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation. 
• Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes. 
• Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality. 

RedR UK Leadership 

• Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives. 
• Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy. 
• Lead on change management and strategic initiatives for RedR. 
• Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied. 
• Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations. 
• Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement. 

Key competencies 

Achieving Results: 

• Operationalises strategy decisions to make significant gains.  
• Leads major initiatives to streamline operations, enhance productivity, and ensure best practice. 
• Drives the adoption of best practices, constantly seeking ways to improve operational excellence. 
• Considers wider implications of decisions to ensure comprehensive results. 

Engaging with Stakeholders: 

• Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation. 
• Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes. 
• Senior representation of the organisation with stakeholders. 

Humanitarian Learning Principles and Practices: 

• Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.  
• Promotes a culture of continuous learning and adaptation within the organisation. 
• Promotes a culture of well-being and duty of care. 

Managing Projects: 

• Thinks ahead to long-term goals while maintaining focus on present tasks. 
• Leads the planning, analyses, implementation, and evaluation of projects and initiatives. 
• Creates and supports flexibility through quick adaptation to change. 

Demonstrating Leadership: 

• Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity. 
• Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values. 
• Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed. 

Technical Expertise: 

• Masters comprehensive technical expertise. 
• Directs integration of technical skills. 
• Applies rigorous technical standards ensuring exceptional quality. 

PERSON SPECIFICATION  

Essential  

• Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles. 
• Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people. 
• Proficiency in data analysis with a keen understanding of performance and operational metrics. 
• Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states. 
• Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies. 
• Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel. 
• Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
• Exceptional people management skills in international contexts. 

What We Offer: Your well-being, our priority 

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include: 

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave. 

• 5% employer pension contribution involving dependants 
• 3 paid days annually to volunteer for causes you care about 
• 5 days of paid study leave 
• Employee Assistance Programme
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service. 
• Life assurance coverage equalling four times your salary. 
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave. 

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us. 

Could this be you?

Please send your CV and one-page cover letter. We will be hiring on rolling basis.

Join GSG Impact as a Knowledge Manager and Shape the Future of Impact Investing

Are you ready to lead knowledge management and community engagement for a global network dedicated to sustainable development? At GSG Impact, we’re looking for a visionary Knowledge Manager to drive collaboration, build capacity, and evaluate impact across our network of national partners in over 45 countries.

This role goes beyond managing knowledge systems. It involves inspiring stakeholders, fostering innovation, and strengthening relationships across finance, business, government, and philanthropy. If you are passionate about impact measurement, strategic leadership, and empowering communities to tackle global challenges, this opportunity is for you.

We offer a dynamic and inclusive work environment with flexibility, competitive compensation, and the chance to make a real difference.

Apply now and be part of a movement shaping a more sustainable and equitable future.