Operation Manager Jobs in Greater London

JOB PURPOSE

We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.

You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.

You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme. 

You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.

This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

• Manage the Senior Officer working on trusts and foundations. 
• Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
• Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
• Work with the wider international organisation to identify the most appropriate funding propositions for donors.
• Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
• Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
• Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
• Maintain accurate records on Salesforce, for income recording and earmarking.
• Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
• Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
• Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
• Support the Philanthropy team in other activities, as requested. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Experience

• Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
• Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
• Experience of managing a prospect pipeline.
• Experience working on complex proposals involving multiple stakeholders.

Essential Skills/Knowledge  

• Confident communicator with the ability to effectively influence internal and external stakeholders.
• Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail, ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

 Desirable Skills/Experience 

• Experience of line management.
• Experience using Salesforce.

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midnight, Monday 20th January 2025.

First-stage interviews: Week commencing Monday 20th January 2025.

Second-stage interviews: TBC

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Permanent, Full Time

Circa £45,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a candidate to lead, manage and set appropriate standards for the Fund’s beneficiary journey. Specifically, they will provide direction and leadership to the Fund’s Single Point of Contact helplines and Application Coordinators to ensure the best possible beneficiary experience is delivered.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 22nd January 2025, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

A role with broad scope and offering excellent end-to-end experience, within a highly regarded and successful team.

We are working with a renowned organisation that provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. 

In 2023, the fundraising team raised £79.5M through individual donations and legacies. Key to success has been their meticulous and bespoke approach to stewardship.

As Stewardship Manager, you will work closely with the Head of Philanthropy to develop and deliver a programme for new and existing major donors, ensuring relationship managers have what they need to deliver exceptional donor stewardship. You will also lead on developing donor journeys, thanking strategy, and the creation and delivery of an annual programme of events. This central role has an overview of the organisation's portfolio of major donors in order to successfully deliver these activities.

The Stewardship Manager will manage the Philanthropy Administrator and is responsible for overseeing administration functions that keep the operation of the team running smoothly. 

Ideal skills and experience: 

• Developing and delivering stewardship strategies

• Donor stewardship, journeys, and events planning

• Maximising data to help inform protocol and process

• Line management, either of staff or volunteers

Benefits include: 10% employer pension contribution (after 3-months of continuous employment), 28 days annual leave plus bank holidays

Please get in touch ASAP and by no later than Friday 17th January. A detailed brief will be shared with suitable candidates. 

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

The Operations Department at Action Against Hunger UK aims to make sure that evidence – whether we create it or gather it from others – leads to a more effective humanitarian and nutrition sector.

The department has a mission: to put the power of information and knowledge into the hands of those who can use it. To achieve this, the department focuses on three key areas of work: 1) information and knowledge management; 2) innovative research and action and 3) programme design and funding. By delivering technical assistance across these three areas to the Action Against Hunger international network and a series of external partners, we are helping to create and deliver more exciting and more impactful humanitarian interventions.

This is a key role in our Operations department. You’ll provide financial, administrative and coordination support so we can play a key role in ending hunger.  You’ll support business development, identify funding opportunities, monitor grants and contracts, track our finances, and spot areas for improvement in everything we do – with the independence to make those changes.

You’ll also engage with other teams within Action Against Hunger UK (e.g. finance,) and Action Against Hunger’s International teams (country level, HQs) as relevant.  You’ll have ad hoc, as required, line management responsibilities. Currently this includes managing a Support Co-ordinator (.5FTE) for at least until March 2025. The Senior Coordinator will focus more towards overarching management support within the department, but will also extend to day to day administration tasks (raising invoices, timesheets, etc.) For more detailed information on the role, please download the attached pdf Job Description.

Closing Date: 23 January 2025 at 23:30. Interview Date: 31 January 2025

Please read the following carefully before making your application:

• Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications, we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Job Title: Administration Manager/PA to the CEO

Location: Home based

Responsible to: CEO

ABOUT US

The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education.  Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.

 

ABOUT THE JOB

This is an exciting new support role created to provide support to the team, and the CEO. The primary responsibility of this role is to provide high-quality administrative support to the Teaching Awards Trust, ensuring the efficient operation of the charity’s virtual office and daily activities. This includes offering confidential personal assistant (PA) services to the CEO and Board of Trustees, as well as providing cross-functional support to the wider team in areas such as fundraising, human resources, awards management, marketing, and event coordination. As this is a new role, you will have the opportunity to help shape and grow the role to make it your own.

ABOUT YOU

A track record of at least 4/5 years’ experience providing PA/Administrative support, ideally at a senior or executive level, with experience within the education/charity sector advantageous.

You will have excellent organisation skills with a strong attention to detail as well as exceptional interpersonal and communication skills.

The ability to build strong, collaborative relationships both internally and externally is essential for you to be able to hit the ground running in this new role.

As with other jobs of this level, a high level of discretion and confidentiality is needed when dealing with sensitive information

Overall, you will be looking for the opportunity to make a real difference in your role and to help support of aims of the trust.

ABOUT OUR BENEFITS

A salary of £30-35,000 per annum. You will be home based with some need to travel for team meetings and other events.  Annual leave is 25 days excluding bank holidays, Employer pension contributions of 6%, Learning and Development packages are also available.

ABOUT OUR APPLICATION PROCESS

The closing date for applications is midnight on 31st January 2025 but applications will be reviewed and longlisted as soon as they are received.

To apply, please follow the website link provided, along with a CV and a covering letter including why you are applying for this role and also describing your key achievements in your most recent administrative role.

Successful candidates will be contacted by phone or email by 3rd February 2025 for an initial short phone call conversation followed by remote first interviews during w/c 3rd February 2025.

Second round interviews will take place w/c 10th February 2025.

 

The Teaching Awards Trust is an equal opportunities employer, and we welcome applications from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.

Job Title: Production and Facilities Manager
Location: The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UR
Full Time: 37.5 hours per week (08:00-16:30, Monday to Friday)
Contract: Permanent
Salary: £48,175 per annum

At The Poppy Factory, we take immense pride in our mission to support veterans and their families, helping them to lead fulfilling lives after service. We are a close-knit team united by our shared values of Adaptability, Collaboration, Empowerment and Sense of Purpose. We are looking for a Production and Facilities Manager who embodies these values, someone who is committed to excellence, teamwork, and making a meaningful difference.

The Role:

As the Production and Facilities Manager, you will be at the heart of our operations, ensuring that our annual order for the Royal British Legion's Poppy Appeal is fulfilled to the highest standards. You will also oversee Health & Safety and Facilities management for the organisation, our premises, and office tenants.

Responsibilities will include:

• Overseeing all aspects of the production process, ensuring products are delivered on time and to quality standards.

• Leading and developing a production team of 17 staff, managing staff performance, and offering support, coaching, and mentoring to help everyone reach their full potential.

• Taking the lead on health and safety for the factory, visitor centre, and commercial properties.
• Overseeing facilities maintenance, ensuring that all buildings and systems (fire safety, ventilation, heating) are regularly tested and compliant.

• Coordinating work experience schemes, corporate volunteering, and other initiatives that engage the wider community in supporting veterans.

Who We’re Looking For:

We are looking for someone who has a deep sense of responsibility and pride in their work, someone who thrives in a fast-paced environment and values the opportunity to make a real impact. You’ll be a natural leader who can inspire a team, and you will have experience in managing production operations, facilities, and health and safety.

Key Skills and Experience:

• Experience: Proven experience in a management role in a manufacturing or operations environment. Experience of staff management, production scheduling, and liaising with external contractors is key.
• Leadership: Strong leadership skills with a hands-on approach to staff development and performance management.
• Health & Safety: Knowledge of health and safety regulations and practical experience implementing safe working practices.
• Facilities Management: Experience in overseeing building maintenance and managing service contracts.
• Values: A strong commitment to diversity, equality, and inclusion, with an understanding of the challenges faced by veterans and people with disabilities.
• Communication: Clear, concise communication skills, with the ability to work collaboratively with internal teams, external contractors, and stakeholders.

Desirable:

• A qualification in Health & Safety (e.g., NEBOSH) or equivalent.
• Experience in project management or operations/logistics management.
• Knowledge of mental health issues, safeguarding, and first aid training.

Why Work at The Poppy Factory?

Joining The Poppy Factory is more than just a job. You will be part of an inspiring and passionate team that provides meaningful work that directly supports veterans and their families. We are committed to creating an inclusive and supportive workplace that values each individual’s contribution and well-being.

The Poppy Factory aims to be an exemplar employer. We offer competitive terms and conditions of employment, including:

• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jeff Short, Director of Production & Estate.

The closing date for applications will be 19 January 2025. Please note, we are unable to accept late or incomplete applications.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

Are you driven by community impact and passionate about tackling the food poverty crisis? Harris Hill is thrilled to be partnering up with a community-led food poverty charity in their search for a new Operations Coordinator, working either 4 or 5 days a week, in a permanent role, based in London.

I’m looking for a dynamic and remarkably organised Operations Coordinator to support the newly appointed Operations & Programmes Director. You will help run all operational aspects of the organisation working alongside their community programmes coordinator for the benefit of the whole team. This role is integral in ensuring smooth day-to-day functioning and providing the Director with the support needed to focus on strategic goals.

 

Your skillset:

· Experience in operations, programme coordination, or a similar role.

· Self-starter with a genuine “can-do attitude”

· Strong organisational skills and attention to detail.

· Proactive attitude, with a sense of initiative

· Remains calm and positive under pressure

· Flexible availability on site depending on schedule/team requirements

· Passionate about creating order and driving efficiency

This is a very exciting time to join the growing social enterprise, you will join an amazing team and feel like part of something special in a hands-on role, making a tangible impact!

· Location- King’s Cross, London

· Hybrid- 3 days in the office, 2 days from home.

· Salary £28,000- £30,000

· 4 or 5 days a week, permanent.

Applications will be reviewed on a rolling basis, with a firm closing date of 9am Wednesday 15th January.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: London, Farringdon / Hybrid
Salary: £34,285 per annum (£50,000 FTE)
Contract: Permanent
Hours: Part-time

Do you imagine yourself playing a role in proving great HR operations and support for a leading LGBTQ+ rights organisation?  Do you want to use your skills and experience to support our colleagues and volunteers to thrive at work?  If this is you, then apply to join us as HR Manager. 

This is a part time position comprising of 24 hours per week. 
 
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full. 

Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
 
As our HR Manager, you would be a key part of a team of driven, passionate people who are working together to deliver our Free to Be Strategy. For this role we are looking for someone with a deep knowledge and experience of all aspects of HR and a passion for effective process.  You will provide proactive, professional HR support that will inspire and support managers and help their teams realise their potential. You'll be a flexible, pragmatic HR generalist who knows how to balance good practice and policy with the needs of our people.
 
Our people make up a vibrant, dynamic community. Lots of our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships

You may also have experience in the following: HR Advisor, HR Generalist, Human Resources Manager, People Manager, People Operations Manager, Talent Manager, Employee Relations Specialist, Recruitment Manager, HR Consultant, HR Officer, HR Business Partner, HR Coordinator, Personnel Manager, Organisational Development Manager, HR Specialist, Workforce Manager, etc.

REF-218 821

Join Toynbee Hall as our Advice Manager (Mental Health Crisis Breathing Space) and lead a pioneering service that provides critical financial support to individuals in mental health crisis. This is a unique opportunity to shape the delivery of a highly specialised debt advice service that sits at the intersection of financial and mental health support.

 As the Advice Manager, you will:

• Oversee the day-to-day operations of the MHCBS service, ensuring smooth delivery and compliance with FCA regulations.
• Lead and manage a dedicated team of Debt Advisors and a Mental Health Practitioner.
• Work closely with Approved Mental Health Professionals (AMHPs) and referral partners to ensure eligible clients receive tailored financial support during crisis treatment and beyond.
• Conduct quality assurance processes, including case file reviews and audits, to ensure high standards of advice delivery.
• Collaborate with the Training and Wellbeing Manager to support staff development and wellbeing.

What we’re looking for:

• A Certificate in Money Advice Practice (CertMAP) from the IMA (or equivalent).
• Proven experience in team management, quality assurance, and service delivery in the debt advice sector.
• Excellent interpersonal skills and a strong understanding of issues affecting clients in mental health crisis.

This role is ideal for a skilled manager with a passion for combining financial expertise with mental

Scope of role

The Advice Manager (Mental Health Capacity Breathing Space) will oversee the delivery and effective management of the Mental Health Crisis Breathing Space (MHCBS) service, ensuring it operates smoothly and meets the required standards and compliance. This role involves guiding the MHCBS team, setting clear objectives, conducting eligibility checks, and auditing the quality of advice and casework to ensure compliance with internal and external guidelines. The Team Leader will work closely with mental health professionals and external partners to coordinate client referrals and manage the ongoing support provided to clients throughout their crisis treatment and beyond.

Key Responsibilities

Service Delivery Management: Oversee the day-to-day operations of the Mental Health Capacity Breathing Space (MHCBS) service, ensuring it runs smoothly and effectively, meeting all internal and external standards, and ensuring uninterrupted service delivery.

Team Leadership and Line Management: Lead, manage, and support the MHCBS Debt Advisors, ensuring they are well-equipped to deliver high-quality, compliant debt advice. Conduct regular supervisions, Case File Reviews (CFRs), and Observations to monitor performance and provide guidance.

Referral and Eligibility Management: Manage the process of client referrals from Approved Mental Health Professionals (AMHPs) and other partners. Ensure all referred clients meet the eligibility criteria for the MHCBS service, working closely with mental health professionals to facilitate smooth transitions into the service.

Quality Assurance and Compliance: Ensure that all advice provided through the MHCBS service meets internal quality standards, funder requirements, and complies with regulatory frameworks such as the FCA guidelines. Conduct regular audits of casework and contribute to maintaining high-quality service provision.

Collaboration with Training and Wellbeing Manager: Work in collaboration with the Training and Wellbeing Manager to identify the training needs of MHCBS Debt Advisors, ensuring they receive the necessary support and development opportunities to maintain service quality and staff wellbeing.

Client Support and Engagement: Oversee the delivery of ongoing support to clients throughout their mental health crisis treatment and beyond, ensuring they are equipped with the tools and advice to stabilise their finances and work towards long-term debt solutions.

Partnership and Stakeholder Engagement: Collaborate with external partners, including mental health services, referral organisations, and internal teams, to ensure that clients’ financial and mental health needs are addressed holistically. Maintain strong working relationships with all stakeholders to enhance service delivery.

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Team: Retail

Location: Ealing

Work pattern: 37.5 hours on a rota basis (to include weekends)

Salary: Up to £24,648 per annum + £1812 London Weighting (£26,640 per annum)

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Shop Manager:

• To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity
• To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework
• To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Previous experience of line managing a team and building a culture to achieve a collective goal
• Experience and/or understanding of working to sales targets and budgets
• Excellent organisational skills including the ability to meet deadlines
• Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 13th January 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We are seeking an enthusiastic Volunteer Manager to join our small, collaborative team. You will be a proactive, organised individual with experience of working with volunteers and a talent for building strong relationships. This role is ideal for someone who thrives on variety and is committed to enhancing the experience and contributions of volunteers. 

As Volunteer Manager, you will oversee all aspects of volunteer management, including recruitment, training, development of new volunteer projects, and ongoing support. You will be willing to develop and deliver training programmes yourself where needed and identify and support volunteers to take on roles such as trainers and facilitators. A key focus will be ensuring volunteers are well-prepared and integrated into ADCH activities. 

As part of a small team, you will need to be hands-on and flexible, taking on a variety of tasks and supporting organisational events and projects. With occasional travel and overnight stays required, this role suits someone adaptable, resourceful, and ready to make a meaningful impact. 

If you are an innovative and driven individual ready to embrace this challenging and rewarding role, we’d love to hear from you! 

This is a 12-month fixed-term position, with the potential for extension subject to securing further funding.

Closing Date: Monday, 13th January 2025, 5pm. 

Interviews: Tuesday 21 January 2025 at Birmingham Dogs Home, Solihull.  

If you do not hear from us within 5 days of the closing date, please assume you were unsuccessful on this occasion. Please note that we reserve the right to close this post early, should we receive a high volume of applications. 

Further details about the role, including key responsibilities and criteria, can be found in the job description within our recruitment pack. Please ensure you review the pack carefully before beginning your application. 

This role is made possible thanks to support from Pets Foundation 

We are delighted to be working in partnership with Vineyard Community, a Christian charity in Richmond that is committed to helping people through tough times and giving them the chance to thrive. Whether someone’s facing homelessness, food poverty, escaping abuse, or battling mental health challenges, Vineyard Community is there with care and support. In our busy world, it’s easy to miss those struggling around us, but at Vineyard Community, they take the time to listen, connect, and see the person behind the story. By offering kindness and hope, they’re helping people rebuild their dreams and find a brighter future. Together, they are inspiring change and restoring hope.

Vineyard Community is seeking a Business Manager, this is a brand new role. As the Business Manager you’ll play a key role in strengthening the charity’s operations and ensuring its financial resources, people, systems are aligned to achieve the Five-Year Strategic Plan. You will work closely with the CEO, ensuring smooth administration and background operations while stepping in during the CEO’s absence. From drafting the Annual Income and Expenditure Budget to overseeing Monthly Management Accounts, you’ll ensure the charity’s financial health. You’ll also maintain legal compliance in employment practices and ensure IT systems support operational needs. With your leadership and skills, you’ll help Vineyard Community stay efficient and focused that will enable more lives to be transformed.

The successful candidate must be able to demonstrate:

• Experience in operational delivery in central operation functions
• Experience of financial planning, managing budgets and producing financial reports for senior stakeholders
• Experience of managing HR issues and a working knowledge of HR best practice and legislation
• Excellent relational skills, able to lead, enthuse and inspire other colleagues

This is a wonderful opportunity for a Christian to join a charity that’s seeks to follow the example set by Jesus. You’ll be a part of a passionate caring team, committed to supporting those in crisis, offering hope, and making a lasting, positive impact.

For an informal and confidential discussion about the role, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Contract & Hours: Permanent. Full time 37.5 hrs or Part time (min 30 hrs pw)

Location: Hybrid/Richmond (on-site min 2 days pw)

Closing date for applications: Wednesday 15th January 2025 

Charisma vetting interviews must be completed by close of play on 21st January 2025

Interviews with Vineyard Community: Week commencing 3rd February 2025

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisation

Location: Bristol or London - UK, Indonesia, Kenya, Madagascar, Senegal

Closing date for applications: 10 January, with applications reviewed on a rolling basis

Contract status: National, full-time.

Start date: Asap

Contract duration: 24-month contract

Remuneration: £48,043 - £56,571 gross per annum (UK national band); £53,461 - £62,316 gross per annum (London, UK); IDR 373,079,875 - IDR 459,255,360 gross per annum (Indonesia); KES 3,732,787 - KES 4,860,000 gross per annum (Kenya); MGA 48,149,889 - MGA 59,495,784 gross per annum (Madagascar); XOF 15,612,551- XOF 27,117,456 gross per annum (Senegal).
 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are seeking a proactive and experienced Change Manager who thrives in dynamic environments and is passionate about driving transformational change. The ideal candidate will have a strong background in organisational change management, with expertise in designing and implementing methodologies that empower teams to navigate transitions effectively. They will excel in building relationships across diverse stakeholder groups, fostering trust and collaboration to ensure smooth adoption of new systems, processes, and behaviours. A natural communicator, they will engage colleagues at all levels, from senior leadership to frontline staff, promoting transparency and alignment throughout the change journey.

This individual will bring exceptional project management skills, with a proven track record of leading complex, cross-functional initiatives that align with strategic goals. They will have a hands-on approach to problem-solving, leveraging data and feedback to continuously refine strategies. Above all, they will be an advocate for innovation and continuous improvement, building capacity across the organisation to embed change management as a core competency, ensuring Blue Ventures remains adaptable and effective in achieving its mission. 

Please see attached job description for full details. 

The Social Impact Manager will lead on various aspects of implementing ParalympicsGB’s social impact strategy including managing the athlete community, disability education programme in schools and other projects on behalf of the organisation.

ParalympicsGB Social Impact Programme

· Support the Head of Social Impact and Director of Communications & Social Impact in the implementation of ParalympicsGB’s new social impact strategy.

· Support the Head of Social Impact with the socialisation of the new social impact strategy, supporting colleagues with their understanding of social impact and how this can be embedded across their respective roles to achieve social impact outcomes.

· Lead on capturing social impact case studies and outcomes from across the organisation including collaboration with the Commercial, Operations and Sports departments to inform ParalympicsGB’s social impact storytelling.

· Establish and manage a number of relevant stakeholders, developing and managing relationships with key stakeholders across the sport and disability sectors connected to collaborating on aspects of the strategy implementation.

· Organise the Social Impact Leadership Group and Social Impact Committee meetings and provide the administration for the group.

Social Impact Projects

· ParalympicsGB Athlete Community Project

o Manage ongoing athlete reconnection campaign for Paralympians from pre 2010 and compile a database (Salesforce) of retired Paralympians who took part in previous Games as far back as the 1960 Paralympic Games.

o Manage ParalympicsGB’s athlete community comms including opportunities for athletes within the community e.g. Ambassador roles, key-note speaker opportunities, campaigning opportunities.

o Manage the Athlete Community Advisory Sub-Group, maximising input from the group on the ongoing project development and implementation.

o Lead on scoping and project managing a digital platform solution for the Athlete Community, with support from Head of Social Impact.

o Lead on scoping and managing a training programme for athletes who are part of the community e.g. advocacy and campaigning training, environmental sustainability training, mentoring etc.

o Lead on organising and managing athlete celebrations events and networking opportunities across the home countries.

· Get Set

o Support the Head of Social Impact, alongside Get Set delivery agency, with the Get Set youth education programme operations and athlete engagement.

o Manage the Get Set Be the Change programme development in conjunction with Get Set agency, researching and advising on the future direction and growth of the social model of disability education programme in schools.

· Beyond the Podium

o Support commercial team with a number of the commercial partners’ plans and activation around social impact, providing access and inclusion advice and guidance.

· Contribute to the other relevant social impact project groups as necessary and capacity permitting e.g. Equity, Diversity, Inclusion and Accessibility Group and Athlete Advisory Groups.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.

PERSON SPECIFICATION

QUALIFICATIONS

· A degree or similar-level qualification, or equivalent working experience

KNOWLEDGE AND SKILLS

Essential

· Project management skills

· Experience in providing access and inclusion advice and guidance

· Experience of establishing and managing effective stakeholder engagement

· Experience of being effective at planning, monitoring, and reviewing

· Willingness to get ‘stuck in’ to ensure projects delivered on time and within budget

· Passion for promoting equal opportunities for disabled people

Desirable

· Strong and effective communication skills

· Experience of planning and delivering small scale stakeholder events

· Good at problem solving and analytical mindset

· Demonstrated affinity with digital tech, ability to manage online athlete community platform

· Be able work as part of a team and on your own initiative

· An understanding of Customer Relationship Management systems

· General knowledge of disability / inclusive sport and physical activity

· Lived experience of disability

BEHAVIOURAL COMPETENCIES AND QUALITIES

Essential

Communication: The ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.

Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines.

Desirable

Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.

VALUES

The British Paralympic Association is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.

As an organisation we are committed to three values: excellence, respect, and integrity. Every BPA employee is expected to adhere to: 

Excellence

Everything we do at the BPA reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better. 

Respect

Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.

Integrity 

We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.