Operation Jobs

Mind in Camden have an exciting opportunity for a motivated individual to join our Hearing Voices Team as a Service Manager. We are looking for a motivated and experienced individual to help sustain and develop our hearing voices projects which include Voice Collective (supporting young people and their families), Voices Unlocked (supporting people in prisons, forensic units and Immigration Removal Centres) and the London Hearing Voices Network (a network of peer support groups for adults who hear voices across London).

This is an exciting opportunity to be part of overseeing and developing these projects while being part of a team that is able to be creative and innovative in its approach. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support within this, in addition to understanding the importance of different frameworks for understanding mental distress. You will have experience of supervising or mentoring staff/volunteers, and have the skills necessary to build a strong and effective team.

With the confidence and organisational skills necessary to take the lead on busy and diverse projects, on the cutting edge of the Hearing Voices Movement, you will be required to engage with a wide range of stakeholders (from mental health services, prisons, forensic settings, academic institutions, and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation. We are looking for someone with strong facilitation skills, who is able to communicate the values of the Hearing Voices Network clearly and accessibly in a range of settings.

As well as having responsibility for the day-to-day management of the projects, including supervising staff/volunteers and ensuring we meet targets agreed with funders, you will also be required to undertake direct development work when necessary. We particularly welcome applications from people who have lived experience of voices or visions and are able to use this experience to inform, and enhance, their work.

To download the job pack and application form, please visit our website.

Please note, CVs will not be considered - we shortlist on the basis of application forms. There is a two-stage interview process.

Closing date: Wednesday, 27th November 2024.

First stage interviews (online): Tuesday, 3rd December 2024.

Second stage interviews (in-person): Tuesday, 10th December 2024.

Direct Marketing and Fundraising Officer

This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition]  in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.

Please download the job description for full details

We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.

Key Responsibilities:

Appeal Coordination:

• Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
• Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
• Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
• Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
• Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.

 Ongoing Responsibilities:

• Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
• Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
• Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
• Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.

 

To be successful in this role, you will need:

• Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Strong communication skills, both written and verbal, with a keen eye for detail.
• Experience with budget tracking and financial processes.
• A proactive and collaborative approach, with the ability to work well within a team.

If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.

We are trialling 2 compulsory days per month "in the office", which is subject to change.

During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.

This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.

Our work empowers people and changes lives. Following expansion in our services we are looking for a skilled leader and communicator to take up this new senior leadership role.

This is a diverse and challenging role - but it’s also an exciting one. To succeed you’ll need:

• The skills to inspire and encourage teams to achieve our vision
• The ability to build, develop and maintain strong mutually beneficial partnerships centred around the needs of our clients. Knowing when to compromise and when not and how to build trust and credibility.
• The ability to think long-term in a fast-moving  environment and to demonstrate flexibility when adapting to change.
• The ability to manage the mechanisms and systems that capture an overview of service and staff effectiveness and performance and to swiftly identify and mitigate any issues.
• A strong commitment to and ideally experience of co-production
• Impressive communication and influencing skills

We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.

The closing date for completed applications is:  9:00am, 11 November 2024 .

Interview date: 22 November 2024

This role requires you to be out in the community raising awareness and attending community events, giving awareness talks in schools/businesses etc, please only apply if this role would be suitable for you based on your location.

Midlands - BIRMINGHAM, COVENTRY, LEICESTER, DERBY, NOTTINGHAM, NORTHHAMPTION.

North East - NEWCASTLE, SUNDERLAND, MIDDLESBROUGH, DURHAM.

The Robin Cancer Trust is looking for two Community Engagement Officers to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. This will be a regional role, based in either the Midlands, or North East. We are the UK’s germ cell cancer community, and our mission is to save lives!

We do this by:

• Educating young people with our life-saving cancer awareness talks.
• ​Engaging young people with our award-winning cancer campaigns.
• Empowering young people affected by germ cell cancer, all across the UK.

Our values:

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
• Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
• Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!

Overview:

• Salary: £15,000 (FTE £25,000)
• Hours: 21 hours per week flexible working between 7am and 7pm (evenings and weekends as required)
• Location: Home-based in in Midlands or North East but this is an outreach role so you'll be out and about in the community raising awareness.
• Contract type: 3-year contract - This post is funded by The National Lottery Community Fund

Staff benefits:

• Annual Leave - 33 days (pro-rated based on hours + 8 public/bank holidays)
• Mental Health days (whenever you need them, obvs)
• Flexible working (around you, not us)
• Remote working (we all are)
• Work Laptop (+ whatever else you need to do your job)
• Work Phone (we like a Google Pixel)
• Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
• Employee Perks (Discounts & Exclusive Deals)

Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.

Job Purpose

The Community Engagement Officer will work as a core part of our Service Delivery team. The role will lead work to coordinate and deliver community-based activities, using evidence-based approaches, to support early diagnosis of germ cell cancer. They will engage younger adults face-to-face (through a variety of methods including training, awareness raising and outreach activities) to provide information on germ cell cancers, cancer prevention, self-examinations, and early signs and symptoms. 

Key Responsibilities 

• To build a deeper and more localised understanding of the population in their region and develop effective approaches to engage communities of younger adults who may be underserved by cancer education in order to break down barriers to early presentation.
• To deliver key cancer-related health messages through a variety of methods, for example providing cancer education and awareness presentations to community groups, community talks and delivery of awareness-raising activities.
• To support other public health initiatives and cancer awareness outreach activities across their region.
• To develop awareness of signs and symptoms of germ cell cancers amongst young adults and encourage people to seek earlier medical intervention.
• To support recruitment of Survivor Ambassador Volunteers and support them to be involved with cancer awareness activity where appropriate.

Person Specifications:

• Be experienced in community engagement and partnership working in a community environment.
• Experience in building and maintaining partnerships.
• Positive and proactive with the ability to motivate, engage and support the delivery of our awareness programme.
• A confident and approachable communicator who adapts the message to fit the needs of our audience.
• Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders and commissioners.
• Quality driven; you naturally seek high standards and actively seek to improve them. 
• Value and remain open to new ideas and perspectives.

Essential qualifications, skills, and experience:

• Excellent relationship-building and interpersonal skills.
• Excellent organisational and time management skills.
• A proactive approach to challenges, employing a flexible approach to achieve goals.​
• Full driving licence.

Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust. Recruitment will be subject to the successful completion of an enhanced DBS check.

We encourage all applicants to write a cover letter explaining why you are interested in joining our team - please use this opportunity to clarify which regional role you are applying for - the Midlands, or North East.

Closing Date:  Saturday 23rd Nov 2024

Depending on the number of applications we received for this job vacancy, we may close the application window early, so we would encourage you to submit your application as soon as possible. We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.

Are you passionate about safeguarding and driving best practice? We’re looking for a dynamic and experienced Head of Safeguarding to join Samaritans. In this vital leadership role, you’ll provide strategic oversight and expert advice on safeguarding adults and children at risk, ensuring a robust safeguarding culture across all of our services and the organisation as a whole.

​

• £62,000-£67,000 per annum + emergency phone allowance 

• Permanent, full-time role (35 hours per week)

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings. 

• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website .

• Occasional travel and weekend work may be required. You’ll also be part of our emergency phone rota which is roughly one week in six.

​

You’ll lead a talented team, shaping our safeguarding policies and practices for volunteers and staff, and work closely with senior leadership to manage complex cases, respond to safeguarding incidents, and chair key panels. Your expertise will help ensure Samaritans has a thriving safeguarding culture and continues to deliver safeguarding excellence, continuously improving, demonstrating impact and learning from best practice    . 

​

Key Responsibilities:

• Managing a team of Managers

• Leading our safeguarding strategy and policy development

• Providing expert safeguarding advice across the organisation

• Chairing serious safeguarding incident panels

• Building strong relationships with external safeguarding bodies

• Representing Samaritans at conferences and external meetings

• Developing and updating safeguarding training

​

What we’re looking for:

• Up to date Designated Safeguarding Lead training and Safeguarding training

• A qualified and registered Social Worker 

• Significant safeguarding experience, child protection and/or protection of adults at risk of harm

• Previous experience working with volunteers 

• Excellent up to date knowledge of safeguarding legislation, best practice guidance, policy and procedure 

• Extensive leadership experience including managing high performing teams, with the ability to challenge, build and maintain strong and effective relationships

• Experience of chairing and reporting serious case reviews and reporting to regulatory bodies, disclosure services, Local Authority Designated Officers, police and social services

• Strong problem-solving and communication skills, with the ability to manage complex safeguarding cases​

​

Criminal record check (DBS): 

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

​

What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close midnight on 10 November. Video interviews will take place on 18 November. 

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

ORCA believe that everyone who cares about whales and dolphins can play an active role in safeguarding their future, and we are looking for an Individual Giving Manager to develop an individual giving focussed strategy that can help secure our conservation work for the future.

We are looking for a fundraiser with experience across a range of digital giving channels and has a keen understanding of different donor journeys and is able to create high quality, targeted communications aimed at a broad range of stakeholders.

The ability to manage digital channels such as social media, web content and CRM-led communications is essential, particularly for memberships/regular giving and donor recruitment and retention.

ORCA have set ambitious but achievable growth targets over the next three years of:

• 2025: £25,000 increase in individual giving income vs 2024
• 2026: £75,000 increase in individual giving income vs 2024
• 2027: £150,000 increase in individual giving income vs 2024

This is an opportunity to build on existing individual giving income streams and catapult ORCA into the next phase of it’s growth by providing a solid financial foundation for the future of our conservation work.

This role would particularly suit someone who is looking to take their first step into a senior fundraising management role within the conservation sector

Finance and HR Administrator
Contract: Permanent, full-time (subject to successful completion of a probationary period of three months)
Salary range: £26,000-£30,000 per annum, depending on experience and qualifications
Based: South Kensington, London, Hybrid.

About the Role

We are seeking a full time Finance and HR AdministratorHuma to support timely processing of financial transactions, accurate accounting, consistency of financial records, supporting the year-end close as well as supporting the HR advisor with administrative tasks.

As the Finance and HR Administrator, you will become an integral part of our dedicated team, ensuring the smooth functioning of the HR and financial operations.

Duties and responsibilities

• Accounts receivable: review and issue of sales invoices, processing and uploading, and debt recovery, and follow-up invoicing queries.
• Processing direct debits and credit card expenses.
• Cash and bank reconciliation and updates of bank and deposit balances.
• Recording receipts: subscriptions, legacies, grants, gift aid & investment income.
• Reconciliation of receipts in the financial system and the CRM system.
• Ensuring accurate VAT coding and assist in the preparation of VAT returns.
• Support balance sheet account reconciliations.
• Support for ad hoc general accounting tasks as required.
• Manage the onboarding and offboarding process for employees including handling onboarding communications, HR system setup, stakeholder notifications, and IT ticket requests.
• Maintain and update the HR system, ensuring all employee records are accurate and up to date.
• Prepare internal correspondence and communications as needed.
• Oversee the HR and Finance inboxes, managing enquiries.
• Coordinate internal staff training sessions, ensuring smooth scheduling and communication.
• Maintain personnel files and general HR record-keeping.

About us

Founded in 1830, we are the UK's learned society and professional body for geography. Discover our history and find out how our work and people contribute to the advancement of geography worldwide.

As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.

The Society offers professional accreditation to members through Chartered Geographer status. 

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Closing date: 11.59pm on Sunday 3 November 2024.
Interviews are planned to take place on Monday 11 November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £32,000

As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.

Key responsibilities include:

• Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
• Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
• Continuously aspiring to revolutionising the care and support provided to clients
• Providing expert leadership around Safeguarding Concerns and being a role model for
• other members of the operations management team
• Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
• Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.

The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history ​gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman is the holder of the prestigious Art Fund Museum of the Year 2022.

The Horniman’s mission is to connect us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share. We are looking for a Head of Commercial to play a key role in maximising our income generation streams in order to support this mission, leading day-to-day operations across retail, catering and ticket sales. You will also have the wider responsibility of proposing and developing new business opportunities, working closely with the Venue Hire and Programming and Visitor Experience teams. A key project for the role is managing the delivery of a new children’s café as part of our ambitious Nature + Love capital project.

You will have a proven track record in commercial management and experience of all aspects of retail and catering operations, ideally gained in a visitor attraction setting. You will have experience of driving income through innovation and the development of partnerships and have solid financial commercial experience in budgeting and forecasting. The role reports to and works closely with the Director of Audiences and Income and leads a busy, dedicated and talented team. You will be an inspiring, collaborative and supportive line manager with experience of management reporting and working effectively with customer relationship management and box office systems.

You will have an empathy for and interest in the Horniman’s mission, collections and programme alongside a passion for the transformational impact arts, culture and nature can have on people’s lives.

The closing date for completed applications is 10am on Monday 04 November 2024.  Interviews will be held 20 – 22 November 2024. 

The Horniman is an equal opportunities employer, and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or an ethnically diverse background.

Event Manager

Join a leading international peacebuilding charity as an Event Manager to lead the planning and execution of their 2025 global peacebuilding event in Kenya!

Position: Event Manager
Salary: £45,000 per annum
Location: Central London, Hybrid working, occasional overseas travel is also required.
Hours: Full-time, 35 hours per week (14-month contract)
Closing Date: Wednesday 6th November, 23:30 hrs
Interviews: Tuesday 19th and Wednesday 20th November

About the Role:

As Event Manager, you will take charge of delivering the 2025 global peacebuilding gathering in Kenya. You will lead the planning, coordination, and logistics of this high-profile event, managing a budget exceeding $250k and ensuring smooth execution. Working closely with internal teams and external partners, you will oversee everything from travel arrangements to liaising with peacebuilders, suppliers, and donors. You’ll be supported by two Event Assistants, with whom you’ll manage every detail, ensuring the success of the gathering.

Key Responsibilities:

• Plan and deliver a large-scale international event
• Manage a complex budget and negotiate contracts with suppliers
• Supervise event logistics, including travel arrangements for over 100 participants
• Liaise with event management companies, peacebuilders, and stakeholders
• Line manage two Event Assistants and oversee volunteers

About You:

You will be a skilled Event Manager with a minimum of three years’ experience in managing large international events. You will need to excel under pressure and have proven experience in managing teams, budgets, and logistics. Strong interpersonal skills, along with the ability to manage relationships with a diverse range of stakeholders, are essential. You will also have experience with project management tools like Asana and the flexibility to work in a fast-paced, dynamic environment and be willing to travel overseas.

Essential Experience:

• Significant professional experience of managing large events (particularly on an international level)
• Proven budget management skills for projects over $250k
• Excellent communication and project management skills
• Line management experience
• Fluency in written and spoken English, with excellent writing skills

Desirable:

• Experience in the peacebuilding, human rights, or international development sectors
• Proficiency in French, Arabic, or Spanish

About the Organisation:

You will be working for an international charity with a vision for a just world, free from violent conflict. They work in partnership with local peacebuilders in some of the world’s most conflict-affected places. They want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

To apply, please provide a CV and covering letter (of no more than 2 pages) that highlights how you meet the role criteria.

Other Roles You May Have Experience Of Could Include: Event Coordinator, Conference Manager, International Events Manager, Programme Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us

The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.

We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.

In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.

We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.

About the role

This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.

We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.

Roles and Responsibilities:

Administrative Support:

• Answer reception enquiries.
• Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
• Manage incoming calls, emails, and correspondence.
• Maintain records, databases, and filing systems.
• Prepare reports, presentations, and documents as needed.
• Assist in billing, invoicing, and financial record keeping.

 

Member’s Support:

• Assist members with paperwork, forms, and inquiries.
• Coordinate transportation arrangements for members as necessary.
• Maintain members’ records and update information as needed.

Facility Management:

• Monitor inventory and order office supplies as needed.
• Coordinate maintenance and repairs for equipment and facilities.
• Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.

Finance:

• Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
• Arrange for invoices to be paid.
• Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.

Communication and Liaison:

• Collaborate with other staff members to ensure smooth office operations.
• Collect feedback from members and families to improve services.

Supporting the Centre Manager:

• Assist in compiling data and information for reports and presentations.
• Prepare drafts of reports and documents for the manager’s review.

Professional Development:

• Stay informed about best practices in administrative support and adult day centre operations.
• Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
• Share insights and learning with the manager and team to continuously improve operations.

Other:

• Take on related tasks as required by the centre manager and/or trustees.
• Compile and distribute information for Board meetings.

About you

 

Essential:

• Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
• Proven track record in successfully managing administrative tasks and responsibilities.
• Skilled in both planned and reactive approaches to event planning.
• Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Attention to detail.
• Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
• Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
• Proficient in writing letters, and reports.
• Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
• Proven experience in an administrative role or similar position.
• Strong communication skills, both written and verbal.

•  A friendly and approachable demeanour.
• Strong customer service experience and ethos.

Desirable

• Experience working in a non-profit or community-focused organisation.
• Experience of working with a management committee.
• Knowledge of the Statutory and Voluntary sectors.
• Problem-solving skills.
• Strong research capabilities.
• Full clean driver’s license.

Application Process

 

Closing date for applications: 

The application deadline is Month 4th November 2024 with interviews in the week of 18/11.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Centre Director

Hours: 37.5 hours per week, one week on call per month. Hours worked between 8am and 6pm, Monday – Friday. Occasional evening and weekend work required
Salary: £42,000 - £46,000 per annum. Night shifts and weekend cover paid extra
Term: 3-year contract with possibility to extend - subject to funding
Location: The Hut, Llwyn Deri Hall, Ravenhill Road, Swansea SA5 5AW

THIS POST IS SUBJECT TO AN ENHANCED DBS CHECK

About The Roots Foundation Wales

We are an award-winning charity supporting children and young people in care, kinship care, those transitioning to independent living, and care leavers. We also provide support for foster and kinship carers.
In 2017, we featured on a BBC1 DIY SOS & Children in Need special, which resulted in our beautiful centre with three semi-independent living flats attached. Our bespoke and holistic Transition to Independent Living programme helps young people aged 16-19 gain essential independent living skills as they prepare to leave care.

Our dedicated team of youth workers, night staff, and volunteers run a variety of activities and clubs for young people aged 4-25, including coffee mornings for carers, playgroups for young parents, and activity groups ranging from crafts and cookery to youth clubs and movie nights.

A message from our Youth Panel:

“Roots is our home from home. It's a place where we can share personal experiences and always be supported. Building good relationships with staff and other young people is essential to us. We need someone who is honest, responsible, and appreciates that Roots is like our family.”

About You

Are you ready for your next leadership challenge in a workplace full of life and passion? You'll be surrounded by inspiring young people and colleagues who love their jobs. You should be able to lead collaboratively, speak confidently to promote our work, manage multiple projects, and oversee budgets and operations efficiently and strategically.

You will work closely with the Board of Trustees to deliver our strategic plans for growth, managing budgets, finances, and operations while ensuring the best possible outcomes for the young people and carers who rely on us.

Your Main Responsibilities:

- Leadership & Management: Build strong working relationships, providing leadership and management for the staff team of 12 plus volunteers.
- Operational Management: Oversee the day-to-day management and running of the Centre.
- Service Delivery: Ensure high-quality activities and programmes are provided, seeking and acting on feedback from service users.
- Stakeholder Engagement: Raise awareness of our work and build our profile with key local and national stakeholders.
- Accommodation Oversight: Manage the development and running of the semi-independent living accommodation.
- Reporting to Funders: Manage robust monitoring and evaluation processes for timely reporting to funders and commissioning bodies.
- Fundraising: Support the Board of Trustees to secure new funding avenues in line with the charity’s objectives.
- Safeguarding: Be the main point of contact for safeguarding concerns and ensure processes are followed.

Due to the nature of the role, flexibility is required. The Centre is staffed on a 24-hour basis, and you will support safeguarding issues that occur outside of working hours (on a rota basis). Out of hours work may be necessary to meet the charity’s needs.

Person Specification

Essential Criteria:

- Experience in operations management and/or strategic leadership, ideally within a health and social care, childcare, or education setting.
- Proven leadership and people management skills.
- Highly numerate with a successful track record in managing budgets and delivering value for money.
- Excellent IT skills with the ability to learn and use new software and packages.

Desirable Criteria:

- Experience managing safeguarding and an understanding of Wales Safeguarding Procedures.
- Experience working with our beneficiary group, including children in mainstream care, secure residential settings, kinship care, Special Guardianship care, and foster carers.
- Experience with stakeholder engagement and/or public speaking.
- Service development and management of commissioned services experience.
- A recognised qualification in management and leadership or programme/project management.
- Experience working in the charity sector with a good understanding of governance requirements and the challenges in the sector, particularly in Wales.
- Experience in applying for and securing funding at national, regional, or local levels.
- Understanding and experience of implementing a trauma-informed approach.

How to Apply

Please submit a CV and covering letter explaining your motivation for applying and your relevant skills and experience. Generic cover letters that do not specifically refer to The Roots Foundation and its work will not be considered.

Interviews will be conducted the week commencing 11th November 2024.

You may have experience in the following roles: Centre Manager, Operations Manager, Programme Director, Service Manager, Child Welfare Director, Community Services Manager, Youth Services Director, Social Care Manager, etc.

REF-217 173

Closing Date: 10 November 2024

Ref 6885

Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive project management and stakeholder engagement experience to join us as our Senior Community Fundraising Optimisation Lead. 

In this role you will work with a small management team, as well as extend your influence into the regional fundraising and engagement team. 

The successful applicant will focus on optimising operational processes and supporter engagement strategies across the team. 

Please note this is a fixed term maternity cover contract role for up to 12 months.

This is a remote-hybrid working role, you will be required to come in to your contracted office in London Farringdon approximately 2 days per month. Flexible working arrangements are discussed at the interview.

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role 

As Senior Community Fundraising Optimisation Lead, you will play a key role in driving continuous improvement within our regional fundraising team.

You will identify and implement efficiencies in project management and operational planning, explore new community fundraising audiences, and support strategic planning around income generation opportunities.

You will not directly manage people but will lead cross-functional project teams to deliver impactful fundraising initiatives. Your work will focus on building a culture of continuous learning, innovation, and collaboration across the team.

In this role, you will: 

• Identify improvements and efficiencies in how we manage projects and operational planning across the regional fundraising team. 

• Lead on agile resourcing across regional fundraising specialisms, especially where new growth opportunities arise. 

• Develop cases for new community fundraising audiences and explore opportunities to generate income from "unrestricted moments". 

• Create and drive project management techniques, ensuring teams are briefed, resourced, and empowered to deliver high-impact initiatives. 

• Develop change management plans and embed sustainable improvements within the team's operations. 

• Oversee the review and refresh of the Supporter Engagement strategy to ensure its ongoing relevance and effectiveness. 

• Foster a culture of learning and continuous improvement through coaching, mentoring, and strategic leadership. 

• Work closely with the Senior Leadership Team to provide strong leadership and ensure performance monitoring systems are robust.

About you 

To be successful, it is important that you have: 

• Strong organisational skills, with the ability to view challenges holistically and make strategic decisions. 

• Proven experience in leading complex projects and applying project management methodologies. 

• Excellent stakeholder management skills, including the ability to influence senior colleagues and communicate with impact. 

• Experience of leading change management initiatives, including coaching and mentoring teams. 

• Creative problem-solving skills, with the ability to think strategically and innovate 

• An opportunity-driven mindset, with the ability to challenge the status quo and ask, "Is there a better way to do this?" 

• The ability to work independently, using your initiative to prioritise and manage a busy workload effectively. 

• A commitment to Save the Children's vision, mission, and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits that will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here. 

Closing date: 10th November 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (approximately 2 days per month.) This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me".

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Please note this role is hybrid and be based out of Welshpool, Bangor, Llandeilo or Baglan.

We are delighted to be recruiting exclusively for this fascinating and inspiring charitable organisation in helping them find an experienced senior finance professional to join them as their new Head of Finance & Business Resources.

Reporting into the CEO of this £3 million turnover cultural and historic environment focussed charity, you will be a qualified accountant and have strong technical accounting skills. You will thrive in an environment where positive change is welcomed and where streamlining, and modernisation is encouraged. You will oversee finance and business services day to day operations and be adept at building strong working relationships both internally and externally. You will be enthusiastic about the idea of joining an organisation that is looking to improve processes, procedures, and finance operations.

As the new Head of Finance & Business Services you will be part of the senior management team and be eager to develop skills outside your finance remit. This role will suit someone who is keen to play an integral part in the organisations ongoing success and as a member of the senior management team you will embrace the opportunity to support the CEO in the board room.

The job

• Oversee the finance operation, to include, statutory accounts and tax returns, quarterly management accounts, financial planning, and budgeting
• Ensure the charity’s insurance policies are fit for purpose to include leading relationship management with brokers
• Lead on pensions operational management, managing the contracts with external advisors and other relevant contracts as required
• Oversee the system of internal controls, including systems for delegated financial authority
• Lead on relationships with external auditors
• Oversee the management of tax affairs drawing on external advisors as needed.
• Act as Company Secretary, ensuring all corporate governance and compliance requirements are fulfilled for the charity
• Oversee procurement and contract management to ensure effective, value for money services are available to support all operational functions.
• Deliver a people plan and strategy for the organisation with progression routes for staff and continuous professional development
• Act as a lead for all HR matters, including strategic development and use of internal skills and outsourced suppliers
• Manage, coach and develop direct reports to ensure effective performance management, skill developments and teamwork
• Make a significant contribution to Senior Executive team objectives and participate fully in Senior Executive team activities
• Establish an estate management plan aiming to reduce operational costs and deliver agile working
• Lead on Information Technology strategy across the organisation, managing the key contracts in relation to I.T.

The person specification

• Fully qualified accountant, ACA, CIMA, CIPFA, or ACCA
• Demonstrable technical accounting skills to include statutory reporting
• Charity experience is essential
• Good understanding of charity finance and governance
• Desire to taken on a broader remit i.e. HR, IT
• Excellent analytical and problem-solving skills
• Outstanding communication and interpersonal skills
• Experience/knowledge of managing occupational pension schemes
• Strong budgeting, forecasting, and cashflow skills
• Ability to work in the Welsh Language is desirable, but not essential, to this role.
• Experience with fundraising and grant management in the non-profit sector is desirable
• Proven leader with the ability to operate at senior executive level.
• Strong knowledge of organisational governance requirements.
• An interest and passion for the historic environment would be desirable
• Strategic approach to finance and business services to furthering charitable objects.

Salary & benefits

• Salary is up to £65,000 pa, this is dependent on experience
• 25 days annual leave plus bank holidays
• Flexible/hybrid working
• The role can be based out of one of 4 locations in Wales – Bangor, Llandeilo, Baglan or Welshpool
• Pension scheme 6% employer, 6% employee

The next step.

Please apply with your CV in the first instance and one of our team will be in touch with the candidate brief and next steps.

Please note we hold the right to close the advert early if we get a good selection of applications.