Operation Jobs

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organizational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. The closing date of Thursday April 17th however interviews will be held on a rolling basis.

Overall Purpose

The Office Administrator will provide comprehensive administrative and secretarial support to ensure the smooth and efficient operation of the Foundation. This role is responsible for maintaining and developing administrative systems, both manual and digital, while supporting all core functions, including executive board, grant-making, fund development, and finance. Acting as the central support for the team, the role ensures internal processes run effectively by managing key administrative tasks and coordinating internal and external meetings. Through excellent organisation and attention to detail, the Office Administrator plays a vital role in keeping the foundation connected and running seamlessly.

Responsibilities

Provide administrative support to all staff of the foundation.

Manage the administration of information systems, including filing and database management.

Type and word-process documents and letters as required.

Undertake routine collation of information relating to the foundation’s services.

Office Coordination & Communication 

Serve as the first point of contact for incoming phone calls and emails, greeting and assisting visitors, and overseeing the handling of incoming and outgoing post and deliveries.

Contacting individuals and groups by telephone when clarification or further information is required.

Provide customer service support when necessary.

Administer and keep up to date the contacts database and formal records or organisations the foundation works with.

Enter details of applications and donors into CRM systems.

Maintain and develop communication with affiliated and other voluntary groups, including supporting networking events.

Operations & Supplies Management

General office administration, including the maintenance of equipment inventories, training records, PAT testing schedules, and room bookings.

Manage the ordering and stocking of stationery, equipment and other office supplies.

Marcomms Support

Assist in the preparation, production, and distribution of regular newsletters, including maintaining the mailing list database.

Assist in posting content on social media platforms.

Executive Board Assistance

Work with the CEO to prepare and manage quarterly Board meetings for Foundation, and as required, other partners (including JCT)

Prepare for meetings, including compiling and distributing board papers, managing meeting dates and availability, and ensuring logistical arrangements.

Take accurate minutes and provide general administrative support for Board level members, always ensuring strict confidentiality.

Regularly update and maintain Board requirements, including EDI data, references, annual Conflict of Interest declarations, DBS checks, and other governance related documentation including Foundation Training log and Policy changes.

Provide administrative support to the Chair of Trustees as required, ensuring they have the necessary documentation, scheduling support, and other assistance to fulfil their role effectively.

Events and PR

Assist with organising events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.

Representing BLCF

Work as an effective Ambassador for the Foundation always, including at events and external networking.

Engage with the UK Community Foundation peer network to ensure the best practice is shared from across the sector

Experience

Demonstrable experience of using online file managements systems (e.g. SharePoint) to manage data and information relating to an organisations core systems, policies and processes. 

Experience in working at Board or senior levels with supporting administration and issues in a confidential manner.

Experience of working under pressure while effectively collaborating across teams to achieve objectives.

Experience in administrative work, including managing tasks efficiently and supporting operational processes.

Some understanding of the wider voluntary and charity sector. (D)  

Skills & Abilities

Excellent computer and administration skills, with experience using Word, Canva (or comparable design tools), Excel, PowerPoint, and databases such as Salesforce.

Demonstrably highly organised, capable of juggling projects and tasks, delivering structured plans, and adapting quickly to changing circumstances.

A self-starter, able to act on own initiative, organise, plan, and prioritise workload to meet deadlines.

Demonstrable and excellent interpersonal skills, with the ability to work effectively within a small team and provide cross-functional support.

Ability to maintain strict confidentially and handle sensitive information with discretion and professionalism.

Good time keeping skills and effective time management skills, ensuring deadlines and commitments are met.

Ability to collate and access information to produce clear and concise reports. (D)

Demonstrable skills in minute taking at a Board, senior or Executive level.

Equality Issues

Able to articulate how diversity, equity, and inclusion (DEI) can be made integral to their work and service delivery of the Foundation.

Personal Attributes

Committed to high standards of customer care and the provision of high-quality services.

Highly motivated with enthusiasm and determination to contribute positively to the organisation. (D)

A creative person with strong initiative, bringing new ideas and solutions to improve processes. (D)

Strong commitment and understanding of the values of the Community Foundation. (D)

Education and Training

Work and personal relevant experience.

Certificates in relevant administrative courses and skills. (D)

Other Requirements

Able to work evenings and weekends as necessary.

Ability to access and work across all the county of Bedfordshire or other geographical areas as dictated by our funding streams, when necessary. To ensure we meet the business and operational requirements of the organisation.

Current driving license and access to a vehicle (D).

Youth Business International (YBI) seeks an accomplished new-business specialist with proven success securing six and seven-figure partnerships to develop innovative and strategic partnership proposals.

About the role.

YBI is seeking a senior new business development specialist who can utilise a qualified pipeline to secure six and seven-figure partnerships. The candidate will also work cross-functionally to develop innovative and strategic partnership proposals to take to market. This is a delivery-focused contract role for up to 12 months and will suit an accomplished business development specialist.

The role will focus on two key areas:

• Delivering income for YBI’s global operations:
  • Secure a minimum of £1.5 million of core funding for YBI’s global operations for 2025-26
  • Develop multi-year funding opportunities via partnerships with corporates, philanthropy and other funding sources that deliver further, significant contribution to YBI’s global operations for 2026-2028
• Lead generation and cultivation:
  • Significantly increase outreach and cultivation of new business opportunities including corporate and philanthropic partnerships
  • Increase new business conversion rates to deliver short and medium-term funding
  • Identify and qualify new prospective funding partners

Who we are looking for.

We seek an accomplished business development specialist who is tenacious and talented at securing six and seven-figure multi-year partnerships with corporate partners in an international context. Building on an impressive roster of funders that include JP Morgan, Google, Standard Chartered and Accenture, there is significant scope for the incumbent to secure transformational funding that will impact the lives of thousands of young entrepreneurs across multiple geographies.

You will have proven experience in identifying, engaging, and securing bespoke multi-year corporate and/or philanthropic partnerships at the six and seven-figure level, building a new business pipeline and successfully securing new income, and working with multiple stakeholders in a complex, multi-stakeholder environment. The role reports to the CEO and will work cross-functionally across the directorate and report regularly to the to the Baord.

You will be given freedom to focus on partnership development with the resource support of a team without line management responsibilities.

If you are a strategic, proactive and resilient relationship builder who is confident engaging with senior stakeholders across the private sector, with a vision for securing global strategic partnerships with proven impact, please get in touch.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Title: Programme Manager

Location: Abuja, Nigeria

Contract:12-month fixed-term contract

Salary: Local Terms and Conditions apply

Responsibilities

• Lead strategic planning processes to align with organisational and donor strategies
• Manage the implementation of the project to achieve timely and quality delivery
• Support the team in using relevant quality assurance tools
• Monitor project progress, detect, address, or escalate any issues or obstacles promptly
• Identify emerging risks, lead risk analysis, and develop mitigation strategies with support from the CD and other parts of the organisation
• Establish and maintain relationships with the partner organisation, the donor, other implementing partners, and key stakeholders
• Facilitate clear and timely communication, information sharing, and productive engagement with stakeholders
• Attend strategic meetings at the National and Consortium levels and follow up on relevant developments
• Supervise budgeting and expenditure to ensure value for money
• Verify compliance with grant contractual clauses, including financial requirements and reporting
• Guarantee accurate and timely submission of reports to the partner and stakeholders
• Promote collaborative practices and cross-learning with other implementing partners in the Consortium
• Coordinate finance and programme functions for effective operations, and take corrective actions as appropriate
• Ensure budget holders actively monitor and review budgets, addressing issues promptly
• Confirm partner expenditure aligns with approved forecasts

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential:

• Medical doctor experience with public health expertise, particularly with the Polio platform
• Demonstrated ability to lead, manage, and effectively function as a team member while respecting diversity
• Strong ability to nurture, mentor, and empower staff at every level
• Proven ability to make effective decisions across a broad range of issues, assess progress, analyse gaps, and implement necessary changes for maximum results
• Ability to identify programmatic issues requiring immediate attention, prioritise, and take timely action
• Result-oriented with a proven track record of delivering impact at scale
• Excellent negotiation and influencing skills
• Excellent communication (both verbal and written) and presentation skills
• Demonstrated learning agility, proactiveness, and openness to embrace new technologies at work
• Ability to manage large budgets
• Proficient in MS Office
• Strong analytical skills
• Postgraduate qualification in relevant fields related to Sightsavers' thematic areas (NTDs, eye health, disability, and social inclusion), or equivalent
• Extensive experience in an INGO/NGO environment with significant background in a senior management/leadership position and a proven track record of complex programme management at the country level
• Knowledge of project management, budget development and monitoring, and resource management

Desirable:

• Knowledge of advocacy, research, partnership development, and understanding of the Polio Platform and Nigerian Health System

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 13 April 2025

The Talent Coordinator will play a key role in supporting the Foundation’s Talent Hub. The role will work closely with and support the Head of Talent & Inclusion to deliver the Foundation’s talent management strategy. The role will coordinate and evaluate internal learning and development initiatives, fostering a structured learning culture that supports a high-performing workforce.  

Additionally, the Talent Coordinator will support the Talent Acquisition Specialist in managing the Talent Acquisition strategy, process and procedures, including recruitment campaigns, ensuring alignment with the recruitment policy and creating a seamless candidate experience. 
 

Key Responsibilities

Learning & Development – Plan, Coordinate, and Deliver 

• Collaborate with the Head of Talent & Inclusion and key stakeholders to implement and assess the Learning & Development (L&D) plan, ensuring it meets mandatory requirements, employee needs, and aligns with the organisation’s values and culture. 
• Work with external suppliers to develop high-quality learning content. 
• Ensure effective coordination of training to support employee growth and career progression. 
• Co-ordinate the delivery of an ongoing leadership and management development programme, in partnership with external providers, targeting first and second-level line managers. 
• Lead on the management and coordination of external L&D suppliers, implementing robust performance management measures to ensure cost-effectiveness. 
• Guide staff towards relevant L&D resources and collaborate with People Business Partners to encourage continuous professional development. 
• Process individual learning budget requests, ensuring adherence to the L&D policy and procedures. 

Talent Acquisition –Plan, Coordinate, and Deliver 
 

• Support the Talent Acquisition Specialist in managing recruitment campaigns, including interview coordination and candidate experience management. 
• Support the development of recruitment schedules and prioritisation of hiring needs. 
• Work with Hiring Managers and the Talent Acquisition Specialist to develop job descriptions and application packs, ensuring language reflects a diverse and inclusive recruitment approach. 
• Assist in placing job adverts online and liaise with recruitment agencies as needed to ensure outreach to diverse talent pools. 
• Create and send offer letters and support the People Team with obtaining employment references as required. 
• Support Hiring Managers to align assessment processes with the Foundation’s core values and DEI principles, liaising with the Talent Acquisition Specialist and Head of Talent and Inclusion as required. 
• Contribute to a smooth onboarding process, working in collaboration with Hiring Managers and the People Operations Analyst. 

Systems & Technology 

• Manage the Foundation’s Learning Management System (LMS), ensuring it meets the organisation’s needs in collaboration with the external provider and Head of Talent & Inclusion. 
• Provide administrative support for the Foundation’s Applicant Tracking System (ATS), including: 
• Uploading job details 
• Adding interview and application questions 
• Assigning Hiring Managers to live roles 
• Maintain and manage internal Talent Hub resources, including SharePoint sites, inboxes, and the Talent Hub page on the intranet. 

Evaluation, Reporting & Process Improvement 

• Work with the Head of Talent & Inclusion to review and enhance L&D policies within the Foundation. 
• Support the Talent Acquisition Specialist in ensuring recruitment processes align with policies while driving continuous improvement. 
• Be the first point of contact for all Talent Hub policies and procedures. 
• Identify and recommend process enhancements for both L&D and talent acquisition functions, leveraging automation where possible, and in liaison with the People Operations Analyst. 
• Ensure accurate data collection and reporting on L&D activities and recruitment metrics. 
• Support the tracking and reporting of DEI metrics in collaboration with the Talent Acquisition Specialist and People Operations Analyst. 
• Implement consistent evaluation methodologies for training effectiveness. 
• Regularly report on L&D metrics, KPIs, and associated costs to the Head of Talent & Inclusion. 
• Maintain training records, identifying skill gaps and informing workforce development strategies. 

These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.  

Skills, Knowledge and Expertise

Skills, Abilities & Attributes 

• Strong communication skills. 
• Good stakeholder management skills with the ability to build relationships with internal and external stakeholders, including training providers, hiring managers, and employees. 
• Good project management skills, with the ability to manage multiple initiatives simultaneously, ensuring deadlines and objectives are met. 
• Proactive and solutions-oriented, with the ability to work independently. 
• Excellent organisational skills, with the ability to prioritise tasks and work under pressure. 
• Ability to collect, analyse, and manage KPI data. 
• Proficiency in HR and L&D software, such as LMS, ATS, SharePoint, and Excel for reporting purposes 
• Keen attention to detail, ensuring accuracy in training coordination, data reporting, and recruitment processes. 
• Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive. 

Knowledge, Experience & Qualifications 

• Experience working in an entry-level or above Learning & Development role. 
• Proven track record in coordinating L&D initiatives. 
• Experience in managing external stakeholders and suppliers. 
• Understanding of or experience supporting recruitment campaigns. 
• Diversity, Equity & Inclusion (DEI) – Awareness of best practices in inclusive hiring, learning accessibility, and creating an equitable workplace. 
• Desirable: People and Organisational Development Trends – Keeping up with trends in talent acquisition, skills development, and workplace learning. 
• CIPD qualification (or equivalent), or relevant experience. 

(Please note interviews will take place for this role on Thursday 24th and Friday 25th April)

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Job Title: Retail Area Manager – VAC133

Working Hours: 37.5 hours per week (Flexible and part time working offered by agreement)

Salary: £35,000–£37,000 per annum plus car allowance

Contract: Permanent

Deadline: 8th April 2025

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds and surrounding areas

Are you passionate about Charity Retail? Do you lead with purpose and want to make a lasting impact?

As we expand our retail network, we are looking for a Retail Area Manager to lead our charity shops to success. If you have a passion for retail, leadership, and community engagement, we’d love to hear from you!

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

As Retail Area Manager, you will play a pivotal role in developing and delivering the success of our growing network of charity shops. You will lead a team of Shop Managers enabling them to perform at their best, maximising income, driving sales and creating a welcoming environment for customers, donors, staff, and volunteers.

This is a hands-on leadership role, balancing strategic direction with operational support to drive performance and foster a strong team culture aligned with our values.

Key Responsibilities

· Lead, develop, and motivate a team of Shop Managers, ensuring high performance and engagement.

· Ensure each shop meets and exceeds it’s sales and profit targets.

· Drive sales growth across multiple retail sites, identifying opportunities for increased revenue.

· Ensure operational excellence, maintaining high merchandising and customer service standards.

· Support the opening and development of new retail locations within the charity’s estate.

About You

We are looking for a proactive and results-driven individual with a strong background in multi-site retail management. The ideal candidate will be hands-on, people-focused, and passionate about charity retail.

Essential Skills & Experience:

· Proven experience managing multiple retail sites, preferably in the charity sector.

· Strong leadership and team development skills, including experience managing volunteers.

· A track record of driving sales and profitability in a retail setting.

· Excellent communication and relationship-building skills.

· Knowledge of stock management, pricing strategies, and customer engagement techniques.

· Strong organisational and problem-solving abilities.

· Proficiency in retail systems and Microsoft Office.

· Ability to analyse sales performance and manage budgets effectively.

Why Join us? We offer incredible benefits such as:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday

· NHS Blue Light Card and Discounts

· Employee Assistance Programmes

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including trained Mental Health First Aiders

· Flexible and Hybrid Working

· Volunteer Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Annual pay review

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

If you’re ready to bring your charity retail skills to a role with real purpose, apply today and be part of something extraordinary! 

For more information about the position and the charity, please visit our website. To apply, please send your CV. We would also welcome the opportunity to answer any questions you may have before any application, if you wish to talk to the hiring manager directly, prior to application, please let us know.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Sister Circle are looking for a Finance Manager to join their team.  Effective financial management is essential for our long-term sustainability and our capacity to support underserved women in our communities. 

As our Finance Manager, you will be meticulous with managing the financial operations of our charity; meeting deadlines, ensuring charity governance compliance, and supporting the senior management team with monthly budgeting and forecasting requirements.  You will play a lead role (with the Chief Executive) within our Finance and Governance sub committee as well as preparing reports for the Treasurer and Board of Trustees. You will manage one part-time member of the team (up to 2 days per week) who supports the day-to-day Financial and IT administration.

Your responsibilities will include:

• Leading the process of creating the annual budget, strategic three-to-five-year forecasts, monthly/quarterly management accounts and preparation of budgets for funding bids and reporting
• Prepare and lead the annual audit process, including required governance with relevant bodies.
• Supporting budget holder colleagues to manage individual project finances. 
• Preparing management accounts/finance reports to provide staff, Treasurer and trustees with the financial information they need for good decision making and planning future work

About Sister Circle

Sister Circle are a women-led charity based in London, we work with women from diverse backgrounds, living with complex situations and who at highest risk of poor healthcare.Whatever a woman’s circumstances, we walk alongside her as an individual, building trusting relationships that enable women to thrive mentally, physically and socially. Our support programmes are: Maternity Mates (pregnancy, birth, labour and postnatally), Healing Conversations (Trauma counselling, peer support for baby loss) and Her Health (one-to-one advocacy during gyneacological journeys). 

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. 

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Friday 14th April 2025 at midday.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.

Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.

You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.

From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.

If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.

The following qualities/experience are essential:

· Advanced in-depth Windows 11 & Office 365 knowledge

· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.

· Demonstrable face to face and remote customer relationship skills and experience.

· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.

· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.

· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.

· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.

· Full, valid UK Driving Licence

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i

As the Head of Access & Participation and Student Recruitment you will be responsible for overseeing all aspects of the outreach and admissions departments, ensuring smooth operations and fostering an effective, positive participation experience for those engaging with our services and a positive and supportive application process for those applying to study with us. This role involves direct line management of the Admissions coordinator and our extensive outreach team as well as collaborating with other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, managing budgets, monitoring performance metrics, whilst also implementing and overseeing collaborative projects and initiatives to achieve our organisational and charitable objectives.

This is a senior role within the organisation and the successful candidate will be a member of the leadership team, demonstrating previous experience in a comparable management role within an academic and / or arts-based setting.

The Head of Access & Participation and Student Recruitment is responsible for managing and enhancing Fourth Monkey’s established accessibility and inclusion initiatives and recruitment goals. Providing quality assurance and strong leadership throughout the process from first engagement to student enrolment, whilst developing and enhancing collaborative partnerships with external stakeholders and partners along the way.

The Head of Access & Participation and Student Recruitment acts as the expert in their field providing a smooth operational and administrative management of the organisations day to day work within this area of specialism.

This role is about driving student success. 

CBRL, the UK’s social sciences and humanities research hub in the region, seeks to appoint a new director. With centres in Amman, Jerusalem and London, CBRL fosters, produces and disseminates original, rigorous and independent research and invests in promising emerging scholars. Our overarching mission is to advance knowledge and understanding of the peoples and cultures of the Levant through scholarship in the humanities and social sciences.

The successful applicant will be a leading scholar with a background in the humanities, social or environmental sciences. They will have an outstanding research profile and demonstrable experience of academic leadership and strong general management ability. They will have a clear vision for building on CBRL’s existing strengths as a research centre and regional hub for scholars of the Levant.

Appointment Term: Initial period of 3 years.

Based: UK or Amman

Status: The post may be on secondment from a UK university or other institution, or otherwise the Director may be employed directly by CBRL. The Director must be able to spend time in the Levant and/or be able to travel freely around the region as well as to/from UK. 

Time commitment: Full time. 20% of salaried time funded by the CBRL will be allowed for development and delivery of personal research 

Responsibilities

Strategy and Performance

Working with CBRL trustees, and in dialogue with the British Academy and other partners:

• Lead a review of CBRL’s strategy.

• Ensure alignment with regional dynamics and evolving geo-political landscapes.

• Put in place a sustainable model for CBRL’s activities, setting ambitions for the next 3 – 5 years.

• Develop and promote high quality, visible UK research projects and research partnerships in and with the region.

• Enhance and increase use of CBRL facilities on the ground

Partnerships

• Cultivate productive relationships with the British Academy, BIRIS and other key stakeholders.

• Expand networks across relevant UK and regional entities to bolster CBRL’s strategic and funding objectives.

• Explore and develop possibilities for collaboration and funding beyond the UK Higher Education sector.

Research

• The Director will be expected to develop a programme of highly quality personal research for which time will be allowed within the role, as agreed with CBRL.

• Support and oversee delivery of a high-quality programme of research activity in the region, including research partnerships, grants, projects and events.

Delivery

• Develop the accessibility and sustainability of CBRL archives.

• Ensure high standards of project management and administrative efficiency.

• Develop the communication and dissemination of CBRL’s work.

People

• Manage the CBRL staff team to deliver on key priorities, creating a culture of ambition, collaboration and shared values.

• Ensure optimal organisational structure.

• Make sure HR policies and procedures are up-to-date and well-applied.

Finance and Resources

• Develop and implement strategies for sustainable income generation across a range of sources

• Exercise oversight of budgets, resource allocation and reporting

• Oversee financial proposals and reports to BA and other funders

• Make sure facilities are well-managed and secure

Governance 

• Report regularly to the Chair of Trustees, keeping them informed of progress against objectives

• Collaborate in setting agendas for and report to trustee Board meetings and the AGM

• Ensure compliance with CBRL’s constitution and regulatory requirements

Person specification:

Essential:

• Outstanding record of research and publication in the humanities, social or environmental sciences, in one of the disciplines supported by the CBRL.

• Knowledge and experience of the UK higher education and research sector.

• Appreciation of the CBRL’s mission

• Demonstrable ability to provide academic and management leadership across a range of disciplines

• Strategic vision and demonstrable ability to lead in the development and delivery of a strategic plan.

• Ability to develop plans and set and monitor objectives • A consultative and inclusive approach to management, combined with ability to make executive decisions

• Commitment to transparency and to equality, diversity and inclusion.

• Clarity and effectiveness in communications

• Significant experience in managing change.

• Strong interpersonal skills conducive to effective engagement and management across diverse environments and contexts.

• A proven ability to communicate well across cultures.

• Willingness to learn Arabic if not already an Arabic speaker.

Highly desirable:

• Working knowledge and ability to speak Arabic or other regional language.

• Demonstrable knowledge of accounting, financial and personnel procedures

• Experience of external fundraising

• Experience of managing large grants

Please read the attached job description for more details and terms of appointment.

You will play a crucial role in supporting the smooth and effective operation of the Medical Research Foundation’s Board and committees. Working closely with senior leaders and Board members you will ensure that the governance processes run seamlessly and efficiently.

In this role, you will contribute to the delivery of a first-class governance service to the Board of Trustees and its supporting committees, ensuring the smooth and effective operation of the Medical Research Foundation’s governance processes. This includes coordinating Board and committee meetings, preparing agendas and documentation.

You will be adept at diary management and have the ability to manage multiple priorities.

You will have experience of:

• providing diary management support
• committee secretarial duties
• providing customer service

You will be able to:

• communicate confidently in writing and verbally with colleagues and senior stakeholders
• demonstrate strong organisational skills including the management of multiple activities
• demonstrate high level customer service skills
• deliver on time and to a high standard with excellent attention to detail
• demonstrate a high level of IT skill that can be used to deliver day-to-day work and to improve business processes

About the Medical Research Foundation

Our vision is a world where medical research improves health for everyone.

There are still many health conditions which impose a heavy burden on millions of people, in the UK and around the world. History has shown us, time and again, that the best way to achieve better human health is through medical research. We know that by investing now, we will see life-saving advances in the future and improvements in health for everyone.

Salary and working arrangements

The salary for this position is £30,000.00 - £34,000.00 (pro-rata for part time hours). Ideally this will be a part time post at 21.6 hours per week however we are open and flexible to a full time working arrangement.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of two days a week (for part time employees) and a minimum of three days per week (for full time employees) with the option to work remotely for the remainder of the week.

Our client is the UK’s national LGBTQ+ Youth Homelessness charity. Their mission is to ensure that every LGBTQ+ young person facing or at risk of homelessness or a hostile environment has somewhere safe to stay, and work with over 800 vulnerable young people a year providing both face to face and online support. They are now recruiting a dedicated Supported Housing Manager to oversee the opening of a brand new LGBTQ+ service based in Lambeth.

Reporting to the Director of Services, as Supported Housing Manager you will have responsibility for the opening and day to day management of a new six unit LGBTQ+ housing scheme, working to create a safe, welcoming and psychologically-informed home environment for all beneficiaries. As Supported Housing Manager you will oversee a small, committed team of frontline staff, and will work to ensure that the support delivered is person-centered, holistic and to the highest quality. Acting as Designated Safeguarding Lead, you will ensure that team members fulfil their duties in safeguarding children and young people in line with company policies, and will work in partnership with a range of agencies to achieve best possible outcomes for all service users. You will also provide training to professionals and support to LGBTQ+ people, ensuring that professionals are working in an LGBTQ+ informed and inclusive way.

To apply for this role, you will be a collaborative leader with significant experience of overseeing supported housing services for a variety of vulnerable people. You will have a demonstrable understanding of the issues affecting LGBTQ+ young people who have experienced homelessness and will have up to date knowledge of the welfare issues and housing legislation affecting vulnerable young people. Overall you will be a skilled communicator, confident working in partnership with a range of sector-wide agencies, and passionate about delivering high quality housing services for vulnerable people.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Suitable candidates will then be contacted for an initial conversation. Please note, the client is looking to recruit as soon as possible, so applications will be considered on a rolling basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working for a fantastic organisation working to improve and enhance the lives of vulnerable LGBTQ+ young people, we would love to hear from you!

Please note, this role will be part-time (either 21 hrs or 28 hrs per week), Monday-Friday between 10am – 6pm, with some evenings and weekends as required.

Co-operative Development Support Officer

We are delighted to share this new and exciting opportunity for a Co-operative Development Support Officer to join a dynamic organisation. 

Position: Co-operative Development Support Officer

Location: Manchester 

Salary: £26,218 per annum (pro-rated to 21 hours - £15,730)

Hours: Part-time, 3 days a week (21 hours), Hybrid 

Contract: Fixed term contract until 31st December 2025

Closing Date: Midnight, Wednesday 16th April 2025

Interviews: Week commencing 28th April 2025, in Manchester.

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.

About the role: 

As Co-operative Development Support Officer you will support our Community Shares work including the Booster Fund and the Business Support for co-ops teams. This role involves providing essential support to co-operatives and community organisations, guiding them through the process of setting up co-ops, raising and managing community shares. You will also help track performance against funding priorities, contribute to effective funder reporting, and maintain strong relationships with internal and external stakeholders.

Key responsibilities include: 

• Take the lead on a caseload of enquiries from different organisations, triage their initial contact with us and help them progress successfully throughout their client journey with us 

• Support our Community Shares work and work with two of our support programmes including the Booster Fund and Business Support for co-ops, to enable applicants to progress. This will involve initial enquiries, reviewing expressions of interest and application data and identifying gaps in information submitted, tracking and updating application data on salesforce, identifying suitable support providers and assessors, issuing contract packages and monitoring for delivery of work 

• Build a working knowledge of both programmes’ funding criteria, guidance, timescales, and internal processes 

• Flag any technical queries on organisation’s eligibility or proposed plans and address these internally 

• Set up and carry out initial due diligence, following a defined process 

• Act as a point of contact with applicants and handle their queries promptly and effectively, with a growing understanding of internal and external pathways of support and the wider funding landscape for applicants to explore. 

• Work flexibly with other part-time colleagues, and taking the lead and initiative covering for when they are out of the office

• Follow process maps and identify where relevant opportunities to streamline processes or update the process maps 

• Raise purchase orders and track invoices

• Input into our grant making processes and contribute towards monitoring and closing down of support and grant packages, including identifying gaps in delivery   

• Develop the knowledge to help communities navigate the development milestones and funding maze of setting up organisations and moving towards raising community shares

• Work collaboratively with individuals from other partner organisations and to build and maintain positive relationships

About you: 

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as a Development Support Officer in another organisation.

• Strong systems and IT skills and experience, including Salesforce, Sharepoint and other online systems

• Confident in administering processes   

• Experience and confidence in working collaboratively as part of a small team as well as working with external organisations and partners 

• Ability to multi-task and handle an evolving caseload of clients, tracking their progress and keeping them informed as well as (when needed) making lateral connections to help applicants problem solve their next step forward

• Strong client management and customer facing skills, being confident and empathetic on the front line of enquiries

• Strong verbal and written communication skills to communicate clearly and accurately with a variety of individuals inside and outside the organisation

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Development, Operations, Development Support, Operational Support Officer, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Research Intern

Job reference REQ000880

This role is a 16 week fixed term contract.

£22,932 pa pro rata

Woking, Surrey GU21 4LL / Hybrid working

Job description

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Research Intern to join our Conversation Programmes team and help shape a positive and sustainable future for our planet. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. This is your chance to join the fight for our world.

As Research Intern, you will help us build out a knowledge database of case studies with real life examples of where environmental crime converges with financial crime. This will involve being part a small team that is responsible for delivering, updating and developing a recently launched new tool that aims to support financial institutions to better manage and mitigate the risks of deforestation and land conversion, as well as other environmental crimes and the related predicate offences, which could be potentially tied to their operations. Your role will be to review, update, translate and categorise case studies that will be uploaded onto the Environmental Crimes Financial Toolkit platform. The toolkit already has a case study database, but we want to expand the scope and scale of the cases available. The case studies will be in both Spanish and English. It is also important to be able to review, understand and categorise these case studies depending on environmental crime type.

We’re looking for someone with:

Fluency in Spanish.

Conservation focused degree or masters.

Strong communication, interpersonal & project management skills.

The ability to work collaboratively with colleagues from different internal functions and across departments and countries.

An understanding of environmental crimes is desirable.

An understanding of financial crimes is desirable.

A commitment to the values of WWF, and passionate about driving the success of the team and meeting WWF objectives.

Benefits, rewards & location

The salary for this role is £22,932. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date - 24/04/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.