Operation Director Jobs in Gloucestershire
The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2024/25. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.
Sarcoma UK aims to produce the highest quality information for the sarcoma community. We work in line with NHS England’s certification scheme, The Information Standard, to ensure the information we produce is clear and reflects the most up to date clinical guidance. We involve sarcoma experts and people with personal experience of sarcoma as reviewers of our information to ensure our information is accurate and relevant to our target audience.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Support and Information
- To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
- Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
- Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
- Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
- To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
- To provide input to the clinical content of the charity’s website.
- To raise awareness of the charity’s information and support services within the health professional field.
- To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.
Maintain Professional Knowledge
- Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
- Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
- Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
- Attend mandatory clinical supervision sessions.
External Relationships
- To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
- To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.
Other
- To support new work within the information and support team.
- The role will require some travel to meetings and events throughout the UK and occasionally overseas.
- Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
- Occasional weekend or evening work may also be required and time off in lieu will be given.
- The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Head of Key Food Partnerships
Reporting to: COO
Location: Flexible (regular food industry visits and travel)
Contract: Permanent
Hours: Full Time-35 hours
Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives. Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.
You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.
As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.
Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.
You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
- Keep up to date on trends and key areas of opportunity for top accounts.
- Directly account manage the largest opportunity accounts that we want to engage or grow.
- Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
- Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
- Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
- Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
- Foster positive change, new ways of working and an understanding of best practice
- in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
- Demonstrable experience of driving significant growth and impact in food accounts
- Track record of building, leading and managing high performing, effective teams through periods of growth and change
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
- Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written, verbal communication and presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent, proven organisational skills
- Creative approach to problem solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.
We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.
Role
As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).
Director of Operations Responsibilities
— The responsibilities of the Director of Operations will include, but are not limited to:
Finance
- Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
- Manage cashflow and liquidity requirements in coordination with the family office.
- With the ED, orchestrate an annual organisation-wide planning and budgeting process.
- Ensure effective expense control, tracking, reporting and forecasting.
- Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)
Legal and Regulatory
- Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
- Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
- Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
- Oversee all contracts and their compliance with appropriate regulations and laws.
People and Culture
- Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
- Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
- Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.
Grants Management Oversight
- With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
- Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.
Information Technology
- Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
- Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.
Risk Management
- Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
- Oversee health and safety policy and procedures across staff locations and during travel.
- Coordinate business continuity policies and procedures.
Staff Management and Mentorship
- The Director of Operations currently has oversight responsibilities for the following functions:
- Finance & Operations Manager
- Grants Manager team
- GMS System Administrators
- Human Relations Manager and International Accountant
- Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
- Evaluate and evolve staffing structure and skills to support institutional needs and priorities.
Other duties from time to time, as needed.
Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.
Qualifications
— The successful Director of Operations candidate will likely reflect much of the following profile:
Essential
- Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
- At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
- International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
- Specific experience in leading through growth, infrastructure building, and/or change.
- Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
- Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
- Extensive background in international operations, finance, grants management, and IT.
- Proven skills in systems and process design and implementation.
- Self-sufficient and comfortable working remotely.
- Hands on, with ability to operate tactically as well as think strategically.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.
Desired
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
- Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
- Willingness and ability to challenge the status quo creatively and productively
- Familiarity with investment concepts and strategy
- We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR DIRECTOR OF OPERATIONS
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately. We seek to have someone in place by August 2024.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
The vacancy
Who are we?
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.
Our structured programmes of volunteering, physical and skills-based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.
Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.
Through our current five-year strategy Youth Without Limits, we are working to ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.
What is the role?
This a 12 Month Maternity contract.
Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.
While managing these relationships, across your portfolio area in Teesside, you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.
You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What are we looking for?
We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who has a positive outlook and who will actively contribute to our team.
The role will be mixture of home based and field based. The successful application should live within, or very close to, the portfolio area of Teesside with a full driving/motorbike licence and access to a vehicle.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays, paid director days, volunteering hours, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. (based on 35 hours).
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is Midnight on Sunday 7th July 2024.
Successful applicants will be invited to attend an interview during the week commencing 15th July 2024. Interviews will be held in person, venue TBC.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
Our mission- We are endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.
We seek a Director of Programmes who will bring a collaborative approach to our commitment to advance rights, equity and diversity, ready to make a significant impact in philanthropy support.The Director of Programmes will share, with other members of the leadership team, responsibility for organisation-wide commitments and initiatives. At present we expect these to include the following, but this list will be reviewed periodically to reflect the needs of the organisation in our dynamic context.
- Contribute to the development and delivery of organisational strategy, values and culture; and of our offer to programmes.
- Promote our mission to advance rights, equity and diversity in philanthropy across our hosted programme portfolio and develop measures to demonstrate it.
- Serve as Global Dialogue’s Safeguarding Lead, ensuring that programmes are aware of our safeguarding policies and procedures, supporting them to implement safe practice, and ensuring that any safeguarding concerns are raised promptly and handled appropriately.
- Support the development of new business, particularly the emergence of new initiatives from our existing programme portfolio, but also when opportunities arise externally.
- Assist in the on-boarding and off-boarding of programmes joining and leaving the programme portfolio, in collaboration with other members of the leadership team.
- Connect regularly with external peers, share learning, and participate in sector-wide initiatives to advance our mission and the organisation. Represent Global Dialogue externally at conferences and events, and promote the organisation by sharing our successes, learning and innovation through online content, consistent with our communications strategy.
This role has been benchmarked at a UK salary of GBP 75,000 (pro rata for a part time position). Candidates based outside of the UK will be offered comparable compensation either through an Employer of Record or consultancy contract, depending on their location. Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. Pension arrangements and other benefits will be negotiated based on the location of the applicant, local norms, and parity with Global Dialogue’s wider staff team. Please contact us if you would like further information about our approach.
The client requests no contact from agencies or media sales.
We are looking for a brilliant, organised and proactive person, a qualified accountant, to join our small and committed team working closely with the chair of Trustees to promote the smooth running of the charity, its grant-making projects and remote office (finance, bookkeeping, HR and IT systems etc). The post is for an independent worker comfortable working remotely. The anticipated hours can be arranged to meet both the charity’s and your needs.
The client requests no contact from agencies or media sales.
EmpathyLab is a charitable social enterprise leading a powerful book-based empathy movement across the UK. We’re looking for a new leader to take our pioneering children’s work and partnerships to a new level.
Our mission is to raise an empathy-educated generation, inspired to build a better world for everyone. Research shows that reading builds real-life empathy, and we specialise in harnessing that power. By 2026 we aim to be benefitting one million children a year.
In an exciting development, we’re looking for an exceptional individual - founder and current Managing Director Miranda McKearney OBE will be stepping into a more ambassadorial role, whilst continuing to support the organisation There is a well-established, active board of founding directors with wide ranging skills who will work with the new leader to develop EmpathyLab’s dynamic social impact.
Our four programmes are an annual Read For Empathy book collection; Empathy Day, every June; a Schools’ Programme and innovation work with publishers, authors and illustrators.
Key Responsibilities
• Work with the board to shape EmpathyLab’s strategic direction and oversee the development of its programmes
• Implement a fundraising strategy, including developing income from trusts/foundations; earned income and private donations
• Plan and monitor annual budgets with the director of finances support
• Lead organisational planning and deliver growth, ensuring programmes are constantly evolving
• Ensure that reporting & compliance requirements are met
• Manage existing partnerships whilst developing new ones
The successful individual will bring experience of leadership at a senior level; a deep knowledge of the children’s book world; experience of working in, or with the third sector; a successful fundraising track record and experience in education and child development. An understanding of empathy’s role in different settings, including the workplace is needed, plus strong evidence of building enduring partnerships. Experience of managing finances, staff, volunteers and programmes is essential.
We welcome applications from individuals of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, age, sexual orientation or religion, or any other category protected by law.
The client requests no contact from agencies or media sales.
Location: London or Edinburgh, UK - also possibility for remote-working from anywhere in the UK
Position Status Full-time, Permanent
Salary: hiring range: £63,840 - £79,800 placement in range informed by professional experience
Closing date: Please submit application and cover letter before July 8th
Candidates must have the independent right to work in the UK at the time of appointment
About Mercy Corps
Mercy Corps supports communities – and the most marginalised within them – to emerge from crisis in the face of conflict and climate change, and build towards a more inclusive, resilient future.
Mercy Corps works on the front lines of crises as a multi-mandate organisation that provides access to humanitarian aid, development, and peace assistance in places affected by conflict and climate change.
Our mission is to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Beyond delivering aid to meet urgent needs, we develop long-term solutions to make lasting change possible, making it easier for affected communities to access resources, services, and opportunities that support them to cope, adapt, and ultimately thrive.
In more than 40+ countries around the world, over 5,400+ team members work side by side with people living through poverty, disaster, violent conflict, and the acute impacts of climate change. We’re committed to creating global change through local impact — 84% of our team members are from the countries where they work.
As conflict and the climate crisis further deepen challenges across the globe, Mercy Corps is steadfast in our commitment to sparking new possibilities alongside our partners, communities we serve, and dedicated supporters Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department
The People Team ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian, and development organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
The Position
The Director, People Team works closely with Executive Director and the European Senior Leadership Team (ESLT) to lead the European People Team. They are also a member of the People Senior Leadership Team (SLT) and will have a dual reporting line to the VP, People Team. The Director will define, drive, develop, and implement People team strategies and culture change that align with MCE strategy and global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy. The post-holder's responsibilities extend to all Mercy Corps’ offices in Europe and include ensuring full legal and regulatory compliance across all jurisdictions and working effectively with other stakeholders to ensure a positive employee experience and an organizational culture where talented people want to come to work and can thrive.
Essential Responsibilities
•Advocates for and represents all areas of Mercy Corps’ People strategy. Actively participate as a strategic leader and member of the Mercy Corps Europe (MCE) senior leadership team and People Team SLT.
•Works with the Executive Director to guide the overall vision and approach of the People Team in MCE, delivering clear actionable plans aligned with needs and the context for MCE, and gain support/ownership for that agenda with key stakeholders.
•Build a strong, people-focused team in Europe characterized by high-level of trust, engagement, innovation and creativity who are aligned to the vision and have the skills and motivation to deliver it.
•Strategically develops and manages cross-departmental and cross-functional relationships and activities to ensure that the people function is well integrated into wider agency objectives.
•Design, develop and lead the People function for Mercy Corps in Europe, supporting the Executive Director in Europe to deliver on the European Strategic Plan.
•Oversee the expansion of MCE into new countries in Europe and ensure full HR compliance in all European legal jurisdictions in which Mercy Corps operates.
•Set and track annual KPIs as part of the three-year strategic plan for Mercy Corps in Europe, providing this data monthly and quarterly to the Executive Director in Europe and supporting with reporting to the Board as required.
•Lead the compensation benchmarking across all European markets and benchmark individual roles within the pay bands, ensuring there are clear guidelines for all staff on how to position staff within bands, support career development and ensure staff are trained to manage staff according to the Mercy Corps progression approach.
•Ensure our benefits align with vision to ensure we remain an employer of choice able to attract, develop, and retain talent.
•Support Senior Leadership Team in Europe to promote team member wellbeing and build the culture which will support us to deliver on the Mercy Corps strategy.
•Serve as a trusted and credible advisor to managers and team members on a wide range of HR-related topics, including performance management, team member development, All Voices survey and leadership development
•Leverage and supports ongoing communication campaigns to strengthen the People team brand throughout appropriate digital, social media and in-person avenues within the agency. Apply lessons learned and best practices to achieve this objective at the country and regional level.
•Partner with the Employee Relations Team to ensure strategic decision-making and compliance in all performance and conduct related issues.
•Leads and assists in the development and planning of organizational change/transformation, leading identification/framing of problems, creation of trusting relationships, and action plan fulfillment.
•Works with the People team leadership team to develop and implement organization-wide HR policies and programs and ensure that they are consistently applied across the region.
•Adopts a data and evidence-based approach to identify trends and areas for improvement and providing recommendations to senior leadership on how to address any issues or concerns.
•Actively promoting the organization's diversity and inclusion initiatives and working with the European Senior Leadership Team (ESLT) and the People team functions to develop programs and initiatives that support a diverse and inclusive workplace.
•In addition to these specific responsibilities, the Director, People Team must possess strong leadership skills, excellent communication and interpersonal abilities, and a deep understanding of HR best practices and regulations. They must also be able to work effectively in a fast-paced and dynamic environment and be able to adapt to changing business needs and priorities.
Supervisory Responsibility
Human Resources Business Partners Mercy Corps Europe
Accountability
Reports Directly To: Executive Director MCE, and the VP, People Team
Works Directly With: ESLT, Total Rewards, Talent Management, Leadership and Learning, Talent Acquisition, Employee Relations, People Operations, People Systems, Corporate Finance; Ethics, Legal and other teams as needed.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
•10 years of Human Resources experience in global roles with a bachelor’s degree in HR or related field.
•CIPD (or equivalent) qualified to Level 7 is highly desirable.
•A minimum of 7 years international HR experience.
•Understanding of the HR legal requirements in UK and mainland European countries, especially Belgium, Netherlands, Switzerland, and France. Knowledge of Germany an advantage.
•Exposure to INGO or similar international organisation is highly preferable.
•Experience leading a diverse team across geographies for at least five years.
•Demonstrated capacity to utilize analytics and technology to improve efficiency.
•Demonstrated capacity to incorporate best in class assessment approaches in global organization.
•Demonstrated experience and ability to create, implement, maintain, and improve HR processes.
•Experience of improving team member wellbeing, through support initiatives and working practices that gets the best from all team members and increases engagement and trust.
•Experience of working as part of a global organization with specific responsibilities for a region and working within a matrix management structure and reporting to more than one manager.
•Experience of overseeing benchmarking, establishing salary/job bands, and managing movement of staff within the bands across multiple legal jurisdictions
•Demonstrated understanding of working in Europe, and significant experience with the challenges of operating and managing HR functions in the region.
•Demonstrated passion for staffing in international relief and development environments.
•Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
•Experience facilitating senior level conversations.
•Fluency in written and spoken French and another European language is desirable.
Success Factors
The successful team member will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, handle frequent interruptions, and shift priorities, exhibit effective customer service skills, and work effectively with a wide variety of individuals including team members based overseas. They will have the ability to work onsite and collaborate with team members, deliver compelling designs within the guidelines of specific project objectives, and interact professionally and productively with all Mercy Corps staff. Additionally, the individual will thrive in a fast-paced environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas. The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations.
Living / Environmental Conditions
This position is based in London or Edinburgh or remote home-working location in the UK and will be required to travel to Mercy Corps in Europe’s offices across the UK and the European continent to oversee team members and represent the organization’s European Senior Leadership Team. It requires up to 20% travel in support of Mercy Corps programs. This position may be asked to travel on occasion with little notice.
Mercy Corps Team members represent the organization both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that do
es not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Inter organization Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect.
local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.
The client requests no contact from agencies or media sales.
What does the Global Grant Manager, Finance & Operations role involve?
The Global Grants Manager is a critical role at CPI, primarily focused on enhancing the operational efficiency and financial compliance of our grant funded programmes. Reporting directly to the Acting Global Director of People, Finance, and Operations, this position requires a strategic thinker with a strong foundation in finance and grants management, who will work closely with programmatic teams and partner with stakeholders across the organisation.
The role will involve working directly with large global funders, as well as directly with sub grantees and suppliers on CPI programmes. This role will also provide overall finance support to our Europe team in collaboration with our Global Senior Associate, Finance and Operations. Our managers have overall responsibilities, obligations and duties around finance, budget performance, and strategic development. They create protocols and policies needed to help with organisational and programmatic delivery. This role will be responsible for receiving and reviewing partner expenditures and reports and preparing consolidated financial reports for donors as well as be accountable for day to day grant management and administration.
As someone whose work will include building relationships with everyone at CPI, you will be responsible for making sure our global teams are set up to succeed and assist in keeping our workplace a great place to work for everyone. This role will largely be focused on our Europe team, however you will support all CPI regions worldwide.
Key responsibilities include:
Finance & Accounting
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Support efficient operations in accounts receivable and accounts payable in Europe and other CPI regions where required
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Support donor compliance during reporting by using the right templates and budgetary ceilings as applicable
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Assist the Finance & Operations team during the month end process to ensure that all balance sheet items are all accounted and reconciled with their respective subsidiary ledgers and/or schedules and all contra or clearance accounts are cleared at the end of every month
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Assist the Finance & Operations team in preparing annual financial plans for effective financial management of the global teams
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Assist the Finance & Operations team in preparing monthly management reports and performing bi-monthly forecasting
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Contracting & Operations
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Work with global teams in drafting funder, grantee and/or supplier contracts to support the delivery of our programmatic activity
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Onboarding suppliers into our financial systems and ensuring purchase orders are raised that follow our internal financial policies & procedures
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Liaise with legal, auditors and other advisors to ensure CPI’s operations in Europe remain legally compliant
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Work with Finance & Operations team on maintaining and updating risk registers to track key corporate risks and ensure mitigants and financial controls are working as expected
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Work with the CPIE team to ensure a financial risk assessment is maintained and updated and addressing any suspicions of fraud in line with policy
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Audits
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Work with the CPIE team and F&O team to ensure programmes are audit ready
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Coordinate donor audits on assigned programmes
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Support the team in ensuring that any recommendations and actions resulting from audits are duly actioned and implemented
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Donor & Grants Management
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Support our project teams to ensure programmes are implemented in line with Donor policies and requirements
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Lead the sub granting process for all implementing partners and consortiums in collaboration with the relevant regional/project teams
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Ensure that the necessary information is documented, tracked and updated on the appropriate financial transaction and reporting tools
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Lead on the preparations of budget versus actuals to support ongoing grants decision, identify deviations in implementation progress and flag delays/request for support
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Proactively update Senior leadership on progress, risks and financial status
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Who are we looking for?
The person we’re looking for will:
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Be passionate about CPI’s vision for reimagining government
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Have 4+ years work experience in financial grant administration within the non-profit/charity sector, including managing large transactions.
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Strong understanding of grant regulations, compliance requirements, and financial management principles.
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Proven project management skills, with a track record of successfully leading and delivering projects on time and within budget.
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Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
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Prior experience using financial transaction, reporting and accounting software is essential, CPI currently uses Xero and Approval Max so experience of using these tools would be highly desirable . Please note that this is a technical role and these skills are non-negotiable for us.
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Have excellent organisational skills and experience with balancing competing priorities
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Have high integrity, with the ability to keep information and conversations confidential.
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Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations if necessary
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Be highly self motivated and capable of taking initiative and working autonomously
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Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
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Interested in joining an international organisation and be willing to make the effort needed to build relationships and stay connected with colleagues in different time zones
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Be comfortable working in a fast-paced environment and about the idea of working in startup environment with a small but growing team
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Be committed to cultivating a culture of equity, inclusion, and belonging in the workplace
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Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of
CPI is deeply invested in creating an experience of equity, inclusion, and belonging for everyone on our staff. We actively seek to recruit, develop, and retain a team of talented staff that represents diverse backgrounds, perspectives, and lived experiences. We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires three paragraph-length answers. Your application will be anonymized for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by July 5, 2024 (23:59 BST)
The client requests no contact from agencies or media sales.
Dementia Carers Count has an exciting new remote role for an enthusiastic Corporate Partnerships Manager within the income generation team to build corporate relationships whilst making a difference to dementia carers lives.
Job Title: Corporate Partnerships Manager
Reports to: Director of Communications and Growth
Contract: Permanent
Hours: 28 - 35 hours / week must be available to work Tuesday & a minimum of 4 days per week
Salary: Circa £40,000 per year FTE, subject to benchmarking
Location: Remote, with attendance at staff or partner in-person meetings as necessary for the role, usually once a month in London
Job purpose
This is a new role, responsible for delivering financial support for our mission from corporate partners. Initially, the majority of your time will be devoted to new business development, including prospect identification, and shaping and delivering pitches and proposals to corporate partners to meet fundraising targets. As we grow, the work will be divided across high quality stewardship of existing partners across all sectors, as well as working creatively to identify and develop opportunities to upscale their impact.
This role sits alongside Trusts and Foundations and Public Fundraising within a team whose remit covers income generation, campaigns and marketing. The post holder will report to the Director of Communications and Growth, supporting the senior leadership team to engage corporate partners and prospects where appropriate.
Key responsibilities
·Develop and maintain propositions to attract companies to support our work
·Identify, prepare and make highly targeted approaches to secure major partnerships that align with our organisational priorities, focusing on commercial / brand partnerships, strategic partnerships and donations
·Work with the Comms & Growth team to identify opportunities for income growth through existing and new corporate partnerships
·Proactively source and refresh a pipeline of corporate partnership opportunities by monitoring, analysing and reviewing relevant industry trends and developments, through networking and researching prospects
·Provide excellent account management and stewardship to new and existing corporate funders, maintaining regular communication with key contacts, and providing informative and engaging updates on their impact
·Design and deliver partnership plans that meet shared expectations, maximise income and where possible support our advocacy or campaigning activities
·Where relevant, conceive and deliver employee engagement opportunities that maximise funds raised and deliver the best possible supporter experience for our partners
·Develop strong working relationships within the organisation, co-ordinating colleagues to ensure that partnerships are successfully delivered
·Confidently communicate Dementia Carers Count’s activity and impact, inspiring support at the highest level
·Contribute to quarterly and annual planning and forecasting, and by providing accurate reports on corporate partnership income
·Administer corporate partnerships effectively, including using Salesforce CRM database and working with colleagues in the operations team to make sure invoices are sent out on time and corporate income is correctly recorded
·Ensure corporate partnership activities follow relevant legal / best practice guidelines
·Carry out other duties commensurate with this post as requested
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The candidate can choose to be in the U.K. or in Hong Kong, working visa can be offered if needed.
The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record-keeping and analytics they need to inform their growing operations.
Role
This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.
International Accountant Responsibilities
— The responsibilities of the International Accountant will include, but are not limited to:
International Accounting Operations
- Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
- Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
- Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
- Work closely with Human Relations Specialist on payroll and benefits administration processes.
- Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
- Audit corporate credit card(s).
- Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.
Budgeting and Financial Planning
- Assist in preparation of the annual organisational and department budgets.
- Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
- Assist staff to self-manage budgets.
- Support financial planning and forecasting including developing scenarios for growth.
Cash Flow Management
- Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
- With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.
Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)
- Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
- Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
- Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.
General and Other
- Develop and manage relationships with accounting related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
- Develop and maintain an asset inventory/schedule.
- Support for MRI/PRI activities as needed.
- Continually improve internal financial processes.
- Potential management of banking relationships, international wire transfers and/or other payment systems.
- Occasional travel as required for the execution of duties.
- Other duties are consistent with the accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful International Accountant candidate will likely reflect much of the following profile:
Essential
- Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
- Accounting experience in philanthropy or non-profit.
- Experience in multiple tax jurisdictions and working in multi-currency environments.
- In-depth IFRS knowledge.
- Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language).
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to Pin Han. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
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Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
![Kinship logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/2rh0eaqlrvm_2024_04_25_05_15_51_pm.jpg)
![images (3).jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/images_3__2024_04_25_05_15_50_pm.jpg)
![231016_Kinship_9873-1080x720.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/231016_kinship_9873_1080x720_2024_04_25_05_15_50_pm.jpg)
![steam-train-1-1-1024x576.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/steam_train_1_1_1024x576_2024_04_25_05_15_50_pm.png)
![KINSHIP-31012024-DL-05730-1-1024x683.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/kinship_31012024_dl_05730_1_1024x683_2024_04_25_05_15_51_pm.jpg)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Severn Wye are looking for an Office Coordinator to help with running our new offices and increasing team of staff.
Severn Wye is a charity that runs dozens of projects that help reduce carbon emissions, create a sustainable future for rural communities, ensure that vulnerable households stay warm and healthy, make businesses more energy efficient, pilot carbon-saving technologies and inform policymakers in matters of sustainability and climate change.
This is an interesting and varied role providing administrative support across the organisation and supporting the smooth running of the office. This role will be responsible for office administration including liaising with the landlord, office suppliers, managing the contract and relationship with the external IT support provider. The role will also support the HR function in particular recruitment and onboarding of new staff including office induction for all new starters on health and safety procedures.
If you come to work with Severn Wye, you’ll be joining a dynamic and innovative charity that’s committed to change, for our clients, communities and the planet. We pride ourselves on being a flexible, empathetic and an inspirational place to work. You’ll be working alongside colleagues who all have the same motivation; to make a real difference to people’s lives. If you’d like to join a growing organisation that’s at the forefront of tackling fuel poverty and climate change, then why not apply? We’d love to hear from you.
JOB DESCRIPTION
Job title
Office Coordinator
Working hours
Part time, 25 hours per week (over 5 days)
Salary
£25,710- 29,080 FTE
Reporting to
Director of Finance
Location
Office Based at our offices at Gloucester Quays and includes free parking
Key responsibilities
– Provide administrative support across the organisation and supporting the smooth running of the office including those staff working remotely.
– Work with colleagues to make improvements to administrative systems, taking the lead on implementing changes where appropriate.
– Ensure that Trustee meeting, Sub-Committees meeting, executive meetings and the AGM, are fully serviced, including preparation of agendas, circulation of papers, and preparation of minutes.
– Providing support to recruitment, including liaising with potential candidates, setting up interviews and induction schedules for new staff and ensuring that staff records and renewable documents on HR Partner are up to date.
– Ensure the smooth running of our office, including maintaining office supplies, liaising with the landlord, facilities and utilises service providers.
– Oversee the office induction for all new recruits including health and safety procedures.
– Have responsibility for the managing the contract and relationship with the external IT support provider and be their main point of contact.
– Respond to requests from staff regarding hardware, software, or network connection problems or questions, and arrange IT support and advice to staff from the external ICT support provider, this includes arranging laptops, mobile phones and printing.
– Ensure that agreed systems for office security and access, including the Health and Safety policy and procedures, are implemented, for instance issuing ID card and administration duties for the lone worker App.
– In addition to the tasks and duties outlined in this job description, to undertake such duties which are generally compatible with the functions of the position.
PERSON SPECIFICATION
We are looking for an enthusiastic and experienced coordinator who is highly organised and able to manage their own workload. You must be confident in working with a wide variety of people across the organisation and willing to take the lead on administrative processes.
We are looking for someone with
– Diploma in Business Support/Administration or equivalent.
– Minimum of 2 years of previous experience of office administration;
– Good organisational skills with the ability to prioritise work;
– Good IT skills, especially Excel and web-based systems;
– High level of professionalism, discretion and confidentiality;
Desirable skills and experience include
– Strong interpersonal skills, able to build rapport with people from different backgrounds and cultures;
– An eye for detail;
– Ability to self-motivate;
– A team spirit to work collaboratively within the organisation;
– Strong administrative skills and demonstrable experience with administrative tasks;
– Ability to work with the external IT support provider to ensure staff IT support needs are met;
– Experience of managing office premises, including ensuring they are well-maintained, secure and safe;
– Understanding of Health and Safety legislation and ability to ensure measures are undertaken to comply with statutory provisions
– Experience of working in the not-for-profit sector;
– Experience of providing secretarial support to a Board
– Experience of using HR Partners or similar HR package;
Cancer52
Chief Executive Officer (CEO)
£65,000 - £70,000
Permanent, full-time
Remote with the ability to convene meetings and events in London and elsewhere
Cancer52 is a national organisation, created in 2007 by Professor Sir Mike Richards, CBE, then National Clinical Director for Cancer, and registered as a charity in England and Wales in September 2017.
We are an exceptional organisation, providing one voice for all those affected by rare and less common cancers. Historically, these cancers have been underrepresented and under-funded. Today, they represent 47% of people diagnosed with cancer, but 55% of all cancer deaths – a hidden majority. Cancer52’s aim is to change this by taking the collective voice of our members to those who influence cancer policy, research, services and treatment.
Cancer52 is recognised for its strong convening role, bringing together our 115 member charities with organisations in industry, government, the NHS and other stakeholders to address the inequalities faced by patients with rare and less common cancers. Our reputation is strong and we are in a unique position to provide a common voice for these underrepresented cancers. The figures for people with these cancers are challenging and there is much work to do.
After a hugely successful tenure during which Cancer52’s size and influence has grown dramatically, our current CEO is retiring from full time work in July. The Board of Trustees is now seeking to appoint a successor to build on the successes and achievements of recent years.
To be our next Chief Executive, you will be a talented leader, able to motivate and empower others and develop strong internal and external stakeholder relationships. You will also be an inspiring and authentic individual who is passionate, confident and engaging as the key spokesperson of the organisation and a representative of the diverse Cancer52 membership.
You will be capable of influencing decisions at senior levels of government, in the NHS and in partner organisations operating in the fields of cancer research, prevention, diagnosis and treatment. As our Chief Executive, your role is to be a key proponent of the campaigning and influencing drive of the charity, setting the overall strategy and vision for the organisation.
In addition to the core management competencies required, the role requires demonstrable leadership which will inspire others, along with a comprehensive understanding of Cancer52’s purpose and the problems faced by those charities and organisations representing the rare and less common cancer communities.
Effective networking will be a key skill set, and will enable you to actively seek out, engage and establish productive relationships with political decision makers, NHS leadership and charity CEOs to further our goals. Your approach will be collaborative, motivating stakeholders to engage with our work.
Success will be achieved through collective effort, but what will also be fundamental to the achievement of our ambitions will be funding. Going forward, and alongside our influencing work, you will be seeking out the funding opportunities that deliver a sustainable financial future and enable us to increase our impact.
Cancer52 is committed to creating an inclusive environment, promoting equality, valuing diversity, and combating unfair treatment in recruitment. We want to make sure that we always recruit the best person for the job in a way that is fair and equitable and demonstrates our commitment to valuing diversity at all stages of the recruitment process.
How to apply
Click on Apply via website
Application is by way of CV and a Supporting Statement.
For an informal conversation about the role, please contact our recruitment partner, Simon Lloyd, Director, NFP Consulting. Contact details on our website listing
Closing date: Monday 8th July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sales Executive
We have an exciting opportunity for a Business Development/Sales Executive to join a new awarding organisation (currently going through Ofqual registration) that's revolutionising music education across the UK.
This is a remote working role, offering a generous commission scheme, so there is lots of potential to significantly boost your earnings.
Position: Business Development/Sales Executive
Location: Remote (monthly visit to Gloucester)
Hours: Full-time, 37.5 hours (flexible working considered)
Salary: £30,000 - £35,000 per annum, depending on experience (plus commission, circa £57k OTE)
Contract: Permanent
Closing Date: 22nd July 2024. Short-listing will be on a rolling basis, and we reserve the right to close recruitment early if the right candidate is found. So, apply asap, don't wait!
The Role
These awards equip young people with the skills and behaviours they need to become leaders through the power of music. The Music Leader Level 1 programme has just been launched, signing up over 25 schools as centres set to engage 3,000 young people, with a pipeline of 150 more. The Music Leader Level 2 is set to launch in January 2025.
As the Business Development Executive, your primary focus will be to drive sales growth by building strong partnerships with schools, colleges and other independent training providers nationwide. Your success will be measured by your ability to sell the transformative awards, which have the power to change young lives.
You will use your exceptional communication and relationship-building skills to understand each client's unique needs and demonstrate how the awards can provide effective solutions.
As part of a small but dynamic team, you will have the opportunity to shape sales strategies and contribute to rapid growth.
About You
In this pivotal role, you will have a strong track record of success in relationship-focused, consultative selling, with a strong ability to drive sales growth. With exceptional communication, active listening, and interpersonal skills, with the ability to conduct professional and persuasive conversations, you will have an entrepreneurial spirit and ability to spot new opportunities within the market.
Knowledge and a deep understanding of the schools and education sector is essential in this role.
This role requires a relational approach to sales, where you will conduct yourself professionally and persuasively, both over the phone and in face-to-face meetings.
Your passion, perseverance, and ability to spot new opportunities will be key to expanding reach and making the organisation a leading force in the awarding sector.
If you wish to apply, you will be asked to submit your current CV and a cover letter and complete an equity, diversity and an anonymous inclusion form.
About the Organisation
Join a national award winning charity that uses music to transform the lives of young people. With a mission a to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and in their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances
Benefits include:
- Pension is 3% of basic salary
- Flexible working
- Lots of staff training and development opportunities
- Cycle to work scheme
- Enhanced Maternity policy: 6 weeks full pay, 6 weeks half pay, 27 weeks statutory
- Wellbeing and social programme for staff
- Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
- Staff can request additional unpaid leave throughout the year
You may also have experience in areas such as Director, Director of Youth, Director of Community, Community Engagement, Youth and Community Engagement, Director of Community Engagement, Youth Work, Youth Worker, Director of Youth Work, Community, Community Development, Youth, Disability, Music, Music Hub. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.