Office Support Jobs

Corporate Partnerships Manager – Maternity Cover

Location: South West London (Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Fixed Term Contract - maternity cover role from September 2024 to June 2025
Job Type: Full time, 35 hours per week
Salary: £38,000 to £41,000 per annum depending on experience.

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.

Missing People is an independent charity that relies on donations.

THE IMPACT YOU WILL HAVE

As the Corporate Partnerships Manager – Maternity Cover – you will play a vital role in leading and managing your team to build the new business pipeline, build relationships with potential partners, undertake effective and successful proposal writing, ensure quality account management by others, and inspire long-term financial commitment to Missing People.

In addition to new business, you will manage a portfolio of high profile corporate partnership accounts across various sectors, including our rapidly expanding work in the transport industry. Your responsibilities include developing strategic connections, providing excellent stewardship, and expanding relationships with corporate partners and donors. By focusing on enhancing the corporate partner experience, you will drive engagement and help us reach our fundraising goals.

Could you use your Corporate Partnerships fundraising experience to support the charity in its fundraising targets as we expand our efforts in line with our charity strategy, 'From Crisis to Hope'?

ABOUT YOU

You will need to have experience of:

• working a corporate fundraising role, with a proven track record of developing relationships and exceeding fundraising targets;
• developing and monitoring the implementation of fundraising strategies, budgets and operational plans;
• managing people.

You will also have:

• Good networking skills and ability to build relationships with people at all levels;
• Ability to manage high profile people;
• Ability to motivate, enthuse and inspire others;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues;
• Excellent communication skills, both formal and informal, in writing and with presentations.

ABOUT US

Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?

Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.

HOW TO APPLY

If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the Head of Public Fundraising and Partnerships. We look forward to receiving your application.

Include your CV and a brief covering letter explaining how you would be a good fit for this role.

Closing date: 23:59 on 4th August 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 7th, 8th or 9th August 2024

Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits:

• 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*
• Company pension contribution
• Life insurance (3 x salary)*
• Employee Assistance Programme (EAP) including 24/7 support helpline
• Interest-free Season Ticket Loans*
• Additional maternity pay and leave*
• Additional paternity pay*
• Additional sick pay*

 *available after probation period passed

You may have experience in the following: Corporate Fundraiser, Fundraising Manager, Business Development Manager, Corporate New Business Manager, Corporate Partnerships Lead, Corporate Giving, Corporate Fundraising, etc.

REF-215 678

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs.

Visit our website to find out more about who we are and what we do.

Who we are looking for:

We are looking for an experienced Senior Stakeholder Communications Officer to join our Communications and Engagement Team.  You will seek out, capture and write compelling stories reflecting activities across our organisation and you will also work with our Education Directorate as a communications business partner.

You will be joining us at an exciting time of strategic development for our charity, becoming an important part of our journey with autistic people and their families to create a society that works for them.

This is a permanent role working 35 hours a week, Monday to Friday.

To apply for this role, please submit your CV and include a supporting statement clearly explaining your suitability for the role (please refer to job description and person specification).  Please also complete the interview selection task and send this with your application.

Interview selection task

With your application, please share a past example of your story writing that you are proud of.  This could be a case study or an example of where a story you have sourced and produced has been used in a campaign or on an organisation's channel.  Please concisely explain the process you used for researching, content gathering and delivering the piece of work and the different stakeholders involved. Please outline briefly how the piece of work contributed to wider communications objectives and how it was used by the organisation.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
• Eligibility for a Blue Light Card

Where you will be working:

This role can be based anywhere in the UK and can work from home, one of our offices (London or Glasgow) or hybrid.

About our application process:

For more information about this job please contact: Nicola Rattray, Stakeholder Communications Manager.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

We have an exciting opportunity for an Interim Head of Strategic Funding to join our team based in Chingford London. 

Location: Gilwell Park. Chingford, London (1-2 days a week hybrid working)

Salary:£61,273 per annum – Band H (Inclusive of Market Supplement and Outer London Weighting)

Term: 12 month Fixed Term Contract

Working Hours: 35 hours per week 

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

The Interim Head of Strategic Funding??????? Role:

This is an incredibly exciting time to join the fundraising team, as we expand to meet the huge potential to raise more money to support Scouts’ mission. We’re engaging new funders and partners who share our drive to make Scouts accessible to more young people, growing our movement inclusively to reach those who would benefit most. We’re an enthusiastic, high performing team of fundraising professionals who want to deliver results for young people.

In this role, you'll have a fantastic opportunity to lead the development of our Strategic Funding efforts, making a real difference to the lives of young people. You will experience the Scout movement from a range of perspectives, meet high value funders and work with senior colleagues, including the CEO. You will develop your strategic thinking and operational management skills, as well as your understanding of how a values-based organisation makes decisions and delivers for its members. 

Key responsibilities as our Interim Head of Strategic Funding???????: 

• To lead delivery of the Strategic Funding component of Scouts’ wider fundraising strategy, working closely with the Chief Fundraising Office to develop and refine strategy in response to market conditions and stakeholder needs.
• To develop and lead cultivation of a mixed pipeline of trusts, foundations, high net worth individuals and government funders to secure five to seven figure gifts.
• To manage and motivate a team of four – 2 x Trusts and Foundations Executives,1 x Strategic Funding Project Officer, 1 Philanthropy Manager – fostering a culture of collaboration, innovation and high performance.

What we are looking for in our Interim Head of Strategic Funding???????: 

• Extensive experience of leading fundraising teams and a track record of success in identifying, cultivating and securing grants and major gifts.
• Experience of leading engagement with a range of internal and external stakeholders.
• Experience of representing and managing funders’ expectations of funded projects.
• Experience of managing budgets.

What we can offer you as our Interim Head of Strategic Funding???????:

• Work in a way that suits you, your role and your team
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Five volunteering days to contribute to a cause that matters to you
• Three extra days off in December between 27 and 31 December (that’s our gift to you)  

We are proud to be a family-friendly employer and offer…

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits

Closing date for applications: 11:59pm Wednesday 31st July2024

Interviews will be held on: Wednesday 14th or Thursday 15th August 2024
 

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

Title: Technical Manager Oncho/LF (RLM project)

Salary: Local terms and conditions apply

Location: Kaduna or Abuja, Nigeria

Contract: Two-year Fixed Term Contract

Hours: Full time 35 hours per week

About the role

Reaching the Last Mile (RLM) is a high profile, high value, multi-partner programme, which will make a significant contribution to the control and elimination of the Oncho LF across 13 countries. Sightsavers is the coordination partner in Nigeria and working with other partners to delivery on programme outputs.

The Technical Manager will work closely with the Global Technical Advisor for Oncho and LF to advise, guide and support the implementation of RLM adhering consistently to global, national and organisational policy, strategy, technical norms, contract terms and conditions ensuring that elimination/break in transmission timelines are not only met but exceeded where feasible.

As the Technical Manager you will ensure current WHO guidelines on Onchocerciasis elimination are followed and propose strategies for accelerating elimination of transmission. You will also provide technical support and oversee the implementation of onchocerciasis Lymphatic Filariasis activities, including  MDA, pre-STOP MDA surveys, Stop MDA surveys, Post-treatment Surveillance, Post-elimination Surveillance, Dossier development, in coordination with the  Sightsavers technical managers.

Further duties include:

• Being the point of contact for providing technical advice to RLM supported states country programmes on onchocerciasis and Lymphatic Filariasis.
• Work closely with FMOH, Oncho LF Elimination committees to align country programmes as recommended.
• Prepare progress reports on onchocerciasis and Lymphatic Filariasis RLM activities to Director RLM/NTD, Coordinator- Technical Advisor and country team.
• Link with the global technical advisers for LF, Oncho and for Patient Care to ensure synergy between activities and planning.
• Ensure close coordination of alignment of technical advice and activities in states were RLM is not the only source of  Oncho LF or MDA funding.
• Ensure Value for Money (VFM) and Leave No one Behind (LNOB) across all activities.
• Ensure timely evidence-based reports as required by the country office as coordinating partner.
• Ensure onchocerciasis and Lymphatic Filariasis activities are aligned with organization technical standards, nationally/internationally recognised standards and respective National Health Systems.
• Work closely with the Technical Advisors to exceed the onchocerciasis LF commitments of RLM.
• Work closely with technical advisors to keep up to date with and implement new developments in programme best-practise for onchocerciasis and WHO guidance.
• Escalate issues to the global Technical Advisors of Onchocerciasis and LF.

As the ideal candidate you will hold a degree or equivalent qualification in a relevant discipline and hold extensive experience and/or qualifications in onchocerciasis/LF within development sector. You will also have a successful track record of working in different context and have a background of working within a complex matrix structure without compromising the roles of key programme personnel.

Further requirements include:

• Ability to think strategically and effectively translate concepts into action plans.
• Demonstrably skilled in both written and verbal communication in English and French is an added advantage.
• Excellent analytical and IT skills.
• An understanding of and commitment to equality of opportunity for disabled people. 
• Experience of managing a team.
• Experience of managing programmes/implementation.

The Technical Manager is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.

To apply for this exciting new opportunity, please submit your CV via our recruitment portal, and answer the application question. We are particularly interested in learning of your motivations for applying.

We anticipate that interviews will take place during the weeks of 19 August (for first stage interviews) and the week of 26 August (for second stage interviews) and the evaluation process will include a task and oral interview.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Closing date: 11 August 2024

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Role Profile

Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)

Role summary

This role is multifaceted, helping Cornwall VSF to deliver our contracts effectively.It is envisaged that this role will initially be solely focussed on the People in Mind contract.It is anticipated that once the Programme Lead is embedded into the PiM service, that a second contract will be added to their portfolio.

Key Duties

Programme management.

Create, update, communicate and manage the overarching programme plan, contract risk register monitoring, budget, and evaluation - reporting progress on a quarterly basis.Ensure the plan reflects the bid and where plans have diversified, ensure rational is communicated to the partnership and commissioners.

Develop and manage trusted relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.

Develop excellent relationships with ICS stakeholders (including NHS, local authority, and commercial organisations). Manage relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.

Work with VSF’s Leadership and Finance Officer to ensure the budget lines you are responsible for are effectively managed, monitoring spend against profile on at minimum a quarterly basis.If underspends are incurred work with the partnership to ensure funds are re-prioritised.

Develop and oversee the referral processes and reporting.

Ensure that points of referral such as the Community Gateway have the information needed about the providers to make accurate referral assessments.

Provide guidance to partnership about enquiry routes.

Develop and maintain an in-depth understanding of each separate delivery element.

Develop and oversee various levels of governance within the programme, e.g. steering group, programme managers, people with lived experience.

Formalise the governance arrangements for the contracts, working closely with the Steering Group to ensure governance enables ambitions.

Ensure all partners are meeting commitments in their bid proposals and contracts.Lead on partner relationship management.

Where gaps in provision are identified facilitate partnership discussions and feed into learning cycle to ensure decisions are made in a timely fashion.If the partnership decides to add new core partners, ensure that a detailed specification is created.

Manage delivery of the insight and impact of the programmes including a Human Learning Systems approach to insight, and Social Return on Investment approach to impacts, working closely with VSFs Intelligence and Impact specialist.

Proactively identify and develop emerging initiatives and opportunities for the VCSE sector, relevant to your contracts.Horizon scan for additional opportunities.

Organise and facilitate engagement events with the wider VCSE sector, including sessions with ICB/Cornwall Council and colleagues from outside the sector.

Work with senior leadership to develop and manages processes for conflict management, safeguarding and crisis management, quality assurance, provider underperformance, complaints, provider diversification or negotiations for provider service amendments.

All aspects of line management of Cornwall VSF programme team

Grant Funds

Lead on Cornwall Community Foundation contract liaison ensuring grant funding is delivered as planned, that the learning approach is embedded, reporting provides the data needed and that VSF has the communications content required.

Work with our learning partner to ensure learning events are well plan and that learning questions and plans are available well ahead of time.

Annually set the priority target areas for VCSE grant funding budgets, by facilitating discussion with the partnership and the Cornwall VSF team.

Ensure that learning is fully considered by the steering group and that delivery changes as a result of learning.

Ensure appropriate performance, impact and financial reporting processes are established for any grant elements within VSF’s management, governance procedures, and standards.

Personal health budgets

Working with wider VCSE partners, create a specification of what the programme requires from a PHB delivery provider, that includes guidance, process, forms, data, analysis, follow up with recipient and data capture and analysis from the follow up.

Work with learning partner to determine a learning approach for PHB.

Develop reporting measures for PHB and update information quarterly.

Human learning system approach

Work with learning partner to create a plan for the learning approach that covers all aspects of the partnership and on prioritise learning outcome that can be accommodated.

Facilitate the steering group considering learning and discussing potential changes to plans and service delivery.

Engage and lead on elements when required for programme managers, practitioners and CWF grantees learning sessions.

Reporting

Work with the Programme Coordinator and Intelligence and Impact lead to ensure the programme is capture all data required to enable continuous improvement of the programme.

Ensure that data is analysed to demonstrate important intelligence and impact and the relevant information is shared with Comms officers to feed into the Communications plan.

Lead on reporting to wider partnership on collective performance.

Lead on quarterly reporting to commissioners at quarterly online or face to face meetings.

Ensure end of programme reporting offers evidence of the value and impact of the partnership in readiness for re-commissioning

Communications

Work with the Communications (comms) Officer to create a communications strategy and delivery plan that will be shared with partners and funders.

Work with the Comms Officer to ensure that comms reporting metrics are determined so that appropriate data can be captured.

Oversee the creation of a comms brand strategy and guidance for the partnership, comms templates such as impact stories, case studies, requests for comms support, partner comms plans.

Ensure the comms officer works with partners to develop comms plans for their element of the service and that partners report back on their comms activities, this should be collated for impactful reporting to commissioners and for analysis on what has provided good return on either time or money spent.

Oversee the creation of social media channels for the contract and the social media strategy.

Work with Comms Officer to determine how to spend the modest comms budget, prioritising where the money is used and assessing the impact of the spend.

People with lived experience

Work with the Comms Officer to ensure that the voices of people with lived experiences are embedded in the strategy of the programme, by working either with other organisations such as Healthwatch and wider VCSE partners or by cultivating a specific programme group if necessary.

Ensure that this is embedded for the lifetime of the programme and that people with lived experience have a route to feedback about the services.

When feedback/steering is provided, ensure it is fed into the learning cycle.

General working requirements

Keep up to date with Cornwall VSF’s aims, policies and procedures and ensure these are followed

Working with VSF leadership to ensure the working culture of the VSF is collaborative, inclusive, reflective, constructive and matches the co-produced intentions for your VSF contracts.

Have an affinity to Cornwall VSF’s values of Compassion, Transparency and Inclusivity and always deliver your work with these values in mind.

Have a good understanding and awareness of current sector issues and the Cornwall community.

Have a good understanding of Cornwall and Isles of Scilly Integrated Care System.

Ensure the work reflects equality, diversity and inclusion legislation policy, and best practice

Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.

Use VSF’s CRM system to share information about our stakeholders and membership organisations that would be beneficial to all colleagues.

Key Relationships

Chief Executive 

Operations Director

Staff team (Programme Coordinator 1.0 FTE and Comms Officer 0.6 FTE)

Programme partners

Learning partner

Funders and stakeholders

Person specification 

Essential Criteria 

Extensive programme management experience.

Demonstrable ability as adaptable and effective communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation). 

Ability to analyse, understand, explain, and make recommendations based on complex information. 

Fully conversant with Microsoft Office Suite including excel, word, outlook, PowerPoint, and Teams. 

Well-developed planning and organisational skills, with the ability to manage and prioritise own workload

Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets 

The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities. 

Adaptable, flexible.

Excellent inter-personal and negotiating skills.

Excellent time management and organisational skills

Excellent problem-solving skills

Commitment to reflective performance and continuing professional development.

Ability to travel and work across Cornwall. 

Understanding of the voluntary and community sector and the challenges and opportunities facing the sector. 

Other requirements 

The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role. 

Be familiar with all relevant GDPR, procedures, ensuring that all statutory obligations are complied with

In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements

Complete a satisfactory DBS check. (This can be applied for on appointment).

Head of Creative Services

£58,000 - £65,000 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of job:

As the Head of Creative Services, you will be pivotal in establishing the smooth operation of our Production Directorate. Reporting to the Creative Director, you will collaborate with department heads and other senior stakeholder across the organisation to develop and implement project management and content workflows across teams to enable the team to deliver work effectively.

Once creative ideas are envisioned and agreed upon, you will lead the team in creating the roadmap for implementation. Your role entails developing, training, and assimilating a team of Creatives and Producers into a new operating model capable of developing, managing, and delivering a range of content year-round. This will involve collaborating with project teams across departments to ensure Producers can successfully deliver large, complex content projects, as well as several small to mid-size projects. The primary focus will be for Producers to work across a range of channels and formats (e.g., digital, broadcast, social etc.), creating a system that empowers Producers to work on multiple campaigns and deliver several content projects concurrently. You will lead on delegating tasks and mapping out internal resources, budgets, timelines, and all major details to enable the production team to deliver content on time and within budget.

Your responsibilities also include ensuring that production activities align with our strategic vision, fostering a harmonious and efficient process for the production team to thrive. By instilling order within the team's processes, you will significantly contribute to fostering efficiency and accountability across the wider organisation.

Key responsibilities:

• Implement robust project management processes to ensure the efficient workflow in content delivery. This entails responding to briefs from our Strategy Directorate (Fundraising, Funding, and Corporate Partnerships), who set the strategic direction, objectives, and target audiences. You will support our Production team to address various aspects of these briefs, including conceptual work, video content such as appeal films, photography, shoots, design assets, digital content, and more.

• Continuously improve, streamline and assess best processes and ways of working to seamlessly deliver content on time and within budget.

• Oversee the production of all shoots and content activations, implementing a critical path, and ensuring alignment with the Strategy Directorates and the vision of the creative teams.

• Co-create, build, and maintain the planning roadmap and critical paths (including sign-off processes) for the production team, aligning priorities with departmental budget and strategic objectives.

• Collaborate with production teams and department leads in Legal, HR, and Assurance to establish processes aligned with the Production Directorate's workflows and requirements.

• Oversee paperwork processes, including contract management, safeguarding paperwork, legal documentation, and risk assessments, ensuring compliance with regulations and organisational standards.

• The role involves directly managing and strategic planning of production teams while also overseeing resource allocation for creative and production teams, which encompass creatives, designers, editors, and producers.

• Work closely with other department heads to implement traffic management systems, ensuring producers, creatives, and production teams are adequately resourced for optimal performance.

• Collaborate with stakeholders to develop training programs and materials aimed at enhancing Producers' skills in managing content creation across multi-channel campaigns.

• Demonstrate an excellent understanding of diversity, equity, inclusion, and belonging (DEIB) principles, integrating them into creative processes and outputs.

• Strategically build and nurture relationships with external collaborators and freelancers who share our commitment to DEIB and our mission for change.

• Stay informed on industry best practices and emerging trends in integrated marketing and production management to continuously improve operational processes and training initiatives. 

Person specification

Essential criteria

· This role requires both creative and technical skills as well as human-centred people expertise. You should be expert in integrated marketing communication tools and techniques, but also expert at stakeholder management, as you will serve as the liaison for senior stakeholders within Strategy and within the production teams.

· Extensive and demonstrable experience in department and team management, as well as training & development.

· Proven strategic experience in implementing efficient content production workflows for complex integrated cross-media campaigns, such as video, broadcast, digital, event, activations, podcasts, multi-screen shows, and others.

· Experience specifically with implementing processes that have directly enhanced team efficiencies and who has led teams through change and transformation.

· Possess an in-depth understanding and awareness of the training needs required for producers to effectively manage content within campaigns across various channels.

· Previous experience working in a creative agency or production company, with a solid understanding of production operations.

· Expert in project management tools and techniques, with a focus on time and resource management.

· Strong mentorship and coaching skills, with the ability to upskill Producers and empower them to take on more complex projects.

· Excellent knowledge of budget management principles, with the ability to balance financial constraints with creative requirements.

· Demonstrable experience of managing varying production logistics and implementing forward planning techniques, including resource allocation and scheduling

· Solid experience of high-level relationship development with institutional donors and/or global foundation

· Proven experience of negotiating and managing £multimillion, multi-faceted funding partnerships in the voluntary sector 

· A knowledge of the NGO funding landscape 

· Exceptional communication, networking, influencing and persuading skills.

· Building and sustaining effective working relationships both internally and externally 

Desirable criteria 

· Strong problem-solving skills, with the ability to find creative solutions to lastminute issues and challenges.

· Excellent organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.

· Effective communication skills, with the ability to collaborate with cross-functional teams and stakeholders.

· Extensive experience in paperwork management, including contract administration and compliance documentation.

· Experience of securing partnerships with institutions and/or large global foundations 

· Experience of developing funding propositions with impact and funding teams 

· Knowledge of the impact of poverty on vulnerable people in the UK and around the world 

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 4th Aug 2024 BST

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Job Title: Connect Membership Officer

Salary: £27,914 Per Annum plus £345 Home Working Allowance Per Annum

Hours & Contract: 16 Hours per week - Fixed Term Contract for 6 Months

Location: Homebased anywhere in UK with occasional travel to in person events

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

This is an exciting opportunity to undertake pivotal role as Membership Officer with Connect.  The successful applicant will have a strong administrative background with excellent customer service skills and time management.  As the first point of contact for Connect you will have a key role to play in promoting the services of the scheme and encouraging membership and engagement. This will be a fulfilling role as your professional skills will potentially have direct impact on the success of  initiatives and activities provided for the benefit of Connect's care experienced members. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Membership Officer will include:

• Being the first contact for promoting the benefits Connect Membership to potential members.
• Providing assistance and/or signposting for members communications and enquiries.
• Working closely with the Connect Lead and other internal colleagues create administrative systems and processes supporting membership.
• Data collection and analysis, requiring exemplary record keeping.
• Assisting with organising events and other membership activities.
• Supporting quality assurance processes within the Connect programme by establishing new and / or refining existing systems.
• To work closely with TACT colleagues to enable Connect's strategies and objectives.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays (pro rata).
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Membership Officer may be homebased within England, Scotland or Wales and may be required to travel to face-to-face meetings occasionally for training and team wellbeing events.

A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Wednesday 14th August 2024

Interview Date: 20th and 22nd August 2024 - Afternoons only (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Data and Insight Analyst

Salary: £33,410 to £36,009 per annum

Full time, permanent

About the role

We are looking for someone who has a passion for working with data, and providing business intelligence that leads to action. If you love creating simple ways to explain complex data, and are excited by revealing the stories hidden within the data, then this could be the role for you.

Your main focus will be to provide reporting and research for our fundraising and marketing initiatives, helping to create a clear view of our marketing directorate performance. You will work closely with colleagues and key stakeholders to understand business intelligence requirements, scope out projects and deliver reporting to agreed specifications.

You will work closely with colleagues to ensure that reporting is used and a data-driven culture established. The outputs from your work will lead to insight that supports strategy development, and future investment decisions. Some projects will focus on other areas of organisational data, such as measuring our impact, or our financial model, as required.

Ideally, the successful candidate will have proven experience in analysing data and producing reporting, ideally using some advanced techniques for data extraction and manipulation (such as SQL) and a modern data visualisation tool (such as Power BI or Tableau). Full training will be provided, to enable the postholder to develop into a fully rounded data analyst, including training in the maintenance and development of our in-house data warehouse. 

About you

We are looking for a pro-active self starter, who has a passion for working with data and a hunger to learn. You will be patient and methodical in your work, and be able to focus both on the technical aspects of data analysis and reporting, and also understand the strategic thinking that your work will contribute to.

You’ll be great at building relationships with stakeholders, and be comfortable in communicating complex information through a variety of means. 

Your work will help to ensure that we maximise efficiency in our fundraising programmes, and as such you’ll be comfortable challenging the status quo, and making suggestions for how we might change, as we look to continuously improve.

Key Working Relationships

The successful candidate will work closely with all colleagues from within the Marketing Directorate, IT, Finance, Fundraising, and potentially all areas of Practical Action here there may be reporting needs.

External relationships with consultants/agencies, and third party software suppliers.

Accountabilities:

• To contribute towards the development and production of a large and complex portfolio of reports, produced by the Data and Insight Team. 
• To work closely with colleagues to embed reporting into day-to-day work, encouraging a data-driven and evidence-based approach to decision making.
• To work with the Senior Data Services Analyst, Data and Insight Manager and IT, to develop our data structures and architecture, enabling a robust data model and real-time reporting.
• Develop our use of Power BI, our data visualisation tool of choice, keeping up to date with latest reporting technologies and proposing changes and enhancements to such software where appropriate.
• To work with colleagues across the marketing directorate and wider Organisation to understand business intelligence requirements, scope out projects and deliver reporting to agreed specifications, presenting complex information through a variety of means.   
• To work with marketing audience strategists and the Data and Insight Manager in the commissioning and production of research, and contribute to statistical modelling projects.
• To propose and pro-actively undertaking supporter analysis with the aim of promoting efficiencies and value for money within fundraising campaigns.
• Play a key role in strategic projects, as required, acting as a subject matter expert for data, covering a range of topics, such as supporter journey mapping, process documentation / re-design, software implementation to name just a few.
• Conducting marketing data selections, to provide fundraising colleagues with carefully curated data which will power marketing campaigns.

 

PERSON PROFILE

Qualifications, Knowledge and Experience

Essential

• A self-starter, able to work on own initiative to meet goals / objectives.
• A champion for change, and committed to continuous improvement.
• Experience of working with, manipulating and interpreting data.
• Experience of delivering reporting / analysis and presenting information in engaging and clear ways.
• The ability to build relationships with stakeholders and present complex information to a non-technical audience.
• Advanced use of MS Excel (pivot tables, IF and VLOOKUP).
• Working knowledge of GDPR and data protection and fundraising regulations and compliance.

Desirable

• An understanding of data warehousing techniques.
• Expert user of MS Excel (PowerPivot / data model, VBA, statistical techniques)
• Working knowledge of SQL (basic SELECT statements, JOINS and GROUPING data, Common Table Expressions (CTEs), Partitions, Aggregate Functions).
• Experienced using a statistical analysis package such as SPSS and a working knowledge of statistical techniques such as CHAID and logistic regression.
• Knowledge of fundraising, and market research techniques and methodologies.
• Experience of producing reporting within Power BI.
• Experience of working with The Raiser’s Edge.

 APPLICATION INFORMATION

 Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station.

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

About us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to come of the world’s toughest problems.  Challenges made worse by catastrophic climate change and persistent gender inequality.  We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy.  And we share what works with others, so answers that start small can grown big.

We’re a global change-making group.  The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service.  We combine these specialisms to multiply our impact and help to share a world that works better for everyone.

 Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 16th August 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

Interviews: It is anticipated that interviews will take place in the week commencing 2nd September 2024. 

If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you.  To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.

HR Coordinator
Human Resources
Full-time
Permanent
£25,575 per annum
Application deadline: 12pm (midday) on Monday 12 August 2024

About the role:

This is an exciting opportunity to work in an experienced HR team supporting the Museum's Operations Division. Our Operations Division comprises key functional areas including Advancement, Finance, Governance and Security departments.

As an integral member of a busy HR department, you will help to ensure the delivery of an effective and reliable HR service. You will perform a range of tasks, while focusing on actively managing our recruitment and onboarding processes, including placing advertisements, scheduling interviews and carrying out pre-employment checks.

Applicants will need to demonstrate effective communication skills and the ability to work independently, within a team and with employees from across the organisation.

The role will suit individuals with relevant administration experience looking to start their career in HR or those seeking to build their HR experience in a unique and complex organisation.

Key areas of responsibility:

• In addition to the processes outlined above, you will be responsible for issuing contractual documentation and delivering engaging inductions for new starters. Also for -
• Providing timely and professional outcomes to successful and unsuccessful candidates.
• Ensuring all recruitment paperwork is accurately filed in a timely manner, and in line with data protection requirements.
• Preparing paperwork and communications including employment references and contract extensions.
• Ensuring that DBS renewals are carried out in line with the Museum's procedures and legal requirements for employees involved in secure cargo transportation.
• Taking full and accurate minutes of sensitive meetings.
• Ensuring that personnel files are kept up-to date by completing accurate and timely filing.
• Answering queries and advising managers and team members on recruitment processes and procedures.

About you:

To be successful in this role, you will have -

• Wide-ranging administration experience including a strong grasp of Microsoft Office and experience working with databases.
• Demonstrated ability to work with minimal supervision in prioritising own workload and coordinating with those of others.
• Strong attention to detail and ability to produce accurate work within deadlines.
• Effective written and verbal communication skills.
• A positive attitude, strong customer focus and adaptability skills.

Knowledge of relevant employment legislation and qualified or working towards the Foundation Certificate in People Practice would be an advantage.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo Helmet, and the Lewis Chess Men. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We generally expect our HR Coordinators to work on site about 3 days a week.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Freshwater Habitats Trust is a friendly, well respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. We are now recruiting for this post: Engagement Officer in the New Forest National Park.

The role will focus on the delivery of community and stakeholder engagement across the Climate Action Fund project, YouCan, a climate action scheme, with a focus on connecting young people to nature and helping communities across the region tackle the climate and nature crisis. 

The role will also cover engagement activities under the Species Survival Fund, another partnership scheme, with a focus on action to halt species decline by restoring habitats back to the landscape.

We are looking for an enthusiastic individual who will deliver a programme of activities and events, citizen science surveys as well as delivering an awareness campaign to engage local communities and visitors in the protection of the New Forest’s freshwater and coastal habitats.

ABOUT BOND

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

MAIN PURPOSE OF THE JOB

We are looking for maternity cover for our current Salesforce Adviser. 

The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.

In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.

Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.

The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth. 

The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.

The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems. 

KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD

• Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
• Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
• Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
• Continue the implementation of Bond’s Salesforce Data Cleaning project
• Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System. 
• Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
• Set up and rollout new SF Community Cloud updates (eg: the events package)
• Troubleshoot and find solutions to any SF technical issues
• Contribute to the development and implementation of Bond’s digital strategy
• Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.

MAIN RESPONSIBILITIES

Salesforce development, integration and user adoption

• Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs. 
• Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
• Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required. 
• Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
• Troubleshoot issues and provide technical support to ensure they are resolved.
• Be the main point of contact for all Salesforce queries and issues within Bond.
• Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
• Create, update and maintain documentation around digital processes and systems. 
• Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
• Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy

Data gathering, analysis and reporting

• Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
• Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
• Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
• Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.

Member experience and community website

• Maintain, develop and improve Salesforce Community Cloud
• Work alongside the Digital Projects Adviser to test and update custom-built packages where required
• Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
• Work with external suppliers as required.

PERSON SPECIFICATION

Essential

1. Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
2. Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
3. Demonstrable understanding of process automation tools, such as Process Builder and Flows.
4. Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
5. Experience of integrating Salesforce add-ons.
6. Experience of managing a complex data cleaning project.
7. Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
8. Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
9. Creative thinker and a problem solving “can do” attitude.

Desirable

• Experience of salesforce community cloud.
• Experience of working in a membership organisation.
• Experience of using content management systems and/or e-commerce systems.
• Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).

BENEFITS

Bond offers a competitive salary and benefits package including: 

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month) 
• Staff Development days 
• Perk Box access 
• Employee Assistance Programme 
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family) 
• Interest free season ticket loan 

HOW TO APPLY

To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.

In the Cover Letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

BOND AND EQUAL OPPORTUNITIES

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour. 

 In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. 

SUBJECT OF EMPLOYMENT AT BOND

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

Global Safeguarding Coordinator

Contract: 2 Years Fixed Term 2 Years, Secondment, Full time

Locations: We are looking to host this position in any of the following countries. The position may be home-based.

Sweden, Nepal, Bangladesh, Nigeria, Ethiopia, Pakistan, Colombia, South Africa, Cambodia

Salary & Benefits:  The role is the equivalent of a UK Grade 6. Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. There is not an international pay scale for this role, the salary will match the equivalent in the Member/Country location on the local national pay scale. See further details below:

• Bangladesh - Grade D - BDT 628,842 - 1,167,841 per annum
• Ethiopia - Grade D - USD 11,910 - USD 16,876 per annum
• Nepal - Grade D - NPR 1,548,047 2,005,016 per annum
• Nigeria - Grade D - NGN11,320,285 - 14,689,297 per annum
• Pakistan - Grade D - PKR 1,890,839 - 2,730,421 per annum
• South Africa - Grade D - ZAR 568,812 - 740,675 per annum
• Sweden – Grade B – SEK 27,000 – 36,000 per month 
• Cambodia - Grade BG-7 - Competitive salary package
• Colombia - Grade X - Competitive salary package

About WaterAid:
Want to use your skills in People and Organisational Development to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as the Global Safeguarding Coordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The Global Safeguarding Team has a global mandate to provide expertise and technical guidance across the WaterAid Federation.

The Team comprises a Global Head of Safeguarding, a Senior Global Safeguarding Specialist (line manager of this post), a Safeguarding Community Engagement Advisor (Africa) and this role, the Global Safeguarding Coordinator. The team is geographically dispersed. Depending on location and time zone of the successful candidate, flexibility in working hours will be required to attend line management meetings, team meetings and to liaise with the cross federation global Safeguarding Focal Point Network.

About the Role:

The Global Safeguarding Coordinator has been created within the Global Safeguarding Team to support with administration and logistics for the team and in support of the Safeguarding Focal Point Network. As Global Safeguarding Coordinator you will use organisational and administration skills to ensure the effective compliance and management of the team's activities, training and travel globally.

You will bring communication skills to write engaging safeguarding related content for staff across the WaterAid federation and your attention to detail will ensure safeguarding documents and case files are created in a timely and accurate manner.

You'll also: 

Administration and Team Support

• Leading the Global Safeguarding Team's administration including responding to general enquiries, managing safeguarding data requests, note taking for meetings. 
• Monitoring compliance with mandatory eLearning. 
• Supporting the functioning of the Safeguarding Focal Point network. 
• Opening and/or updating case files when new safeguarding concerns are registered. 

Logistics and Training Support

• Updating and creating training resources
• Supporting the Team's travel and training events planning

Communications

• Designing and branding policies, tools and guidelines. 
• Creating articles and re-designing the Safeguarding Hub on The Spring. 
• Creating awareness raising materials for staff. 
• Creating, highlighting and distributing community awareness raising resources for country programmes. 

This role will also require travel to the UK. For the full list of Accountabilities, please refer to the full PDF Job Description.

About You:

• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
• Strong passion for and interest in safeguarding.
• Ability to work with accuracy and attention to detail.
• Strong record-keeping and administration skills.
• Experience writing and/or designing information for different audiences.
• Experience supporting logistics for activities, events, trainings, or meetings.
• Strong Office 365 systems knowledge and fluency in written and spoken English.
• Experience in handling sensitive information with discretion.

For the full list of Essential and Desirable Skills, please refer to the full PDF Job Description.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter as one document (maximum of 4 pages) in either Word Document or PDF format, addressed to the Global Safeguarding Team. Your cover letter must outline your:

• Current location and your right-to-work eligibility for that country,
• Experience in safeguarding,
• How you match the person's specifications.

Closing Date: Applications will close at 23:59 on Sunday 4th August 2024. Availability for a video interview is required between 12 - 14 August 2024. Availability for a second interview will be required on 15 or 16 August 2024. The anticipated start date of the role is as soon as possible.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Contract: Permanent
Location: Home-based, but with on-site meetings
Reporting to: Chief Executive Officer
Hours: Full-time – 35 hours per week. A 50:50 job share may be considered.
Salary: In the range £36,400 - £40,200 depending on experience

Background
Evolve is a Cambridgeshire-based charity (a CIO), founded in 1978, which provides affordable mental health counselling to adults in Cambridgeshire and surrounding counties. We deliver talking therapies to adults – online and in person. The Evolve counselling community is made up of around 50 qualified practitioners working part-time at donated or subsidised rates. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support and mental health awareness and related training to organisations.

Main purpose of the job
The Head of Counselling works with our counsellor members and executive team to ensure that Evolve is the local counselling charity of choice - managing existing client relationships and service contracts, as well as seeking and securing new business. They are responsible for the clinical leadership of our counselling and related services to clients, and for supporting, motivating, and managing our counsellor members.

About the candidate
The successful candidate will be an appropriately qualified and experienced individual who has leadership expertise, with the ability to engage with colleagues, trustees, counselling clients, organisational contacts and other stakeholders. They will have demonstrable experience of delivering a high-quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the executive team, service development/improvement and growth initiatives. They should also have a good understanding of the commercial considerations of managing a counselling service, and have experience of successful funding proposal/ bid writing and delivery.

KEY RESPONSIBILITIES

Clinical Management

• Overall responsibility for incoming referrals and allocations as well as ongoing management of clients and any waiting lists.
• Monitor the balance between counsellor capacity and client demand. 
• Provide leadership and support to the counselling members.
• Be the first point of contact for clinical advice and enquiries.
• Ensure the quality of provision to clients and the care of counsellors.
• Lead on revising, updating of existing, and writing of new, clinical policies and procedures to ensure compliance with charity standards as well as ethical and legal standards.
• Liaise with the CEO as Designated Safeguarding Lead, taking responsibility as the Counselling Safeguarding Lead. This includes ensuring that Evolve adheres to local and national guidelines for safeguarding and that issues relating to client risk are appropriately dealt with.
• Oversee counselling members’ health and safety including lone working and risk assessment.
• Manage and respond to complaints in line with Evolve’s procedures.
• Monitor, implement and ensure clinical service compliance with GDPR standards.
• Report on clinical service performance and attend Trustee Board meetings as required.

Training and development

• Ensure that all counsellors have the appropriate training, experience, and specialist knowledge required to support Evolve clients, including identifying training and development needs.

Recruitment

• Lead the recruitment of new counsellors, including interviewing potential new members as well as clinical induction and training of new counsellors.
• Oversee the annual membership renewal process, ensuring all members are compliant with Evolve requirements.

Monitoring and impact analysis

• Take responsibility for client feedback, ensuring comments are reviewed and acted on as appropriate.
• Compile reports and impact analysis as required, for internal and external stakeholders.

Business Development and General requirements

• Work alongside the CEO and executive team to represent Evolve and promote awareness of Evolve’s services along with the importance of mental health awareness and support. Provide clinical and commercial input to funding proposals and/or new service developments.
• Participate in Evolve’s committees, support work with the Trustee Board, and through events for the membership, to shape the future development growth and sustainability of Evolve Counselling CIO.
• Build and maintain effective external professional networks within Evolve’s operational areas.
• Work closely with the Administrator to ensure all data regarding members and clients is up to date, appropriately recorded and in line with Data Protection guidelines.
• Provide input to Evolve’s website and social media presence and other marketing channels, suggesting and writing content for posts and resources as required.
• Ensure effective partnership working with those charities and other organisations with whom Evolve collaborates.

The above list of responsibilities is not exhaustive, and the post-holder may be required to carry out such other duties as required from time to time on-site and working from home which are broadly consistent with the status of the post within the charity.

PERSON SPECIFICATION

Education, Qualification and Training

• Degree level or minimum level 4 Diploma qualification in Counselling or Psychotherapy.
• Diploma in Clinical Supervision (or equivalent professional qualification).
• BACP accreditation, or equivalent professional status.

Core competencies

• Service planning and project planning/delivery – drive for completion.
• Problem identification and resolving – a ‘solutions’ focus.
• A client focus - negotiation for mutually beneficial results (clients/colleagues).
• Nurturing improvement and innovation – researching and making informed decisions. 
• Inspiring others – forging a cohesive and motivated membership.

Essential requirements

• A minimum of five years post-qualification clinical experience.
• Extensive experience of recruiting, leading, and motivating a diverse team of counselling practitioners, including providing clinical support, reviewing performance, and project/change management.
• Significant experience Clinical Supervisor, supervising qualified counsellors on a group, or individual, basis.
• Extensive knowledge of the legal and ethical frameworks that relate to the counselling profession.
• Considerable experience in safeguarding individuals and management of clinical risk.
• Strong professional and clinical judgment.
• Ability to work effectively and collaboratively as part of a diverse team, whilst retaining the flexibility  to work independently and the ability to build positive relationships with a range of internal and external stakeholders
• Excellent communication and interpersonal skills including presentation skills as well as the provision of executive level reports.
• Ability to convene and lead committee work, preparing and running to agendas and guiding groups to positive outcomes and consensual decisions.
• Demonstrable understanding of the charity or voluntary sector.
• Experience of costing, pricing, and monitoring financial performance of services, including knowledge or experience in forecasting and budgeting.
• Excellent IT skills including use of MS Office. 
• Experience in the use of a clinical case management system, including analysis and presentation of clinical data, and accurate client billings.
• Experience in the planning and successful delivery of service improvement/development initiatives.
• The ability to be flexible and respond reasonably to the needs of the CIO.

Desirable qualities

• Knowledge/experience of statutory mental health services.
• Clinical leadership experience in more than one organisation and across modalities/specialities. 
• Experience of providing clinical and commercial input to successful funding bids, including subsequent delivery.
• Knowledge of the local East of England mental health and voluntary/charitable service community, including a willingness to represent Evolve locally as required.
• Ability to support a social media presence that represents and promotes the service.
• Ability to create and plan promotional events.

Market Insight Manager - Maternity Cover

Contract: 12 Months Fixed term contract, Maternity Cover, 35 hours per week (a 28-hour week would be accepted)

Salary: £48,314 to £50,729 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your skills in research and insight to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Market Insight Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The Market Insight team as a part of the Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity.

About the Role:
As our collaborative and strategically minded Market Insight Manager you will help to ensure that Communications and Fundraising at WaterAid is driven by insight and deliver the insight that enables strategic decision making.

In this role, you will identify strategic opportunities to attract new audiences and grow engagement from existing audiences as well as enable WaterAid to make insight-driven decisions and enable strategies that deliver sustainable advantage

You'll also:

• Provide insight to power WaterAid's innovation and NPD programmes.
• Provide vital foresight to the organisation by identifying opportunities and threats within the marketplace.
• Champion a culture of data-led and insight-driven decision making across the organisation.
• Build and manage relationships with team leaders across the organisation.
• Lead on planning and implementing the development of our existing competitor intelligence programme.
• To lead initiatives to promote and showcase the Market Insight team's work and impact.
• Lead initiatives to proactively coach and develop fundraising, campaigning and communications team members' skills in understanding the role of market insight
• To manage the end-to-end research process (from requirement gathering to output and implementation) and procurement process for a variety of insight projects.

About You:

• Experienced market research professional with demonstrable experience of driving action and business value from insight
• Considerable experience of market research processes and methodologies, including a proven ability to analyse data and complex information to inform evidence-based decision making;
• Excellent communicator and storyteller with strong written and verbal communication skills and the ability to clearly communicate research results and conclusions in an inspiring way.
• Experience of influencing decision making among leaders;
• Excellent interpersonal skills and capability to build productive relationships across the business, both within the UK and globally, as well as with external researchers, clients and users;
• A collaborative approach and ability to work across teams and matrix structures with ease.
• Proven ability to work to a high standard and with an eye for detail, working under own initiative and managing multiple projects simultaneously;

Although not essential, we also prefer you to have:

• Experience of corporate / B2B research
• Experience of training others to use Market Insight
• Experience of using insight for comms and fundraising purposes in an in-house role
• Empathy with overseas development issues

Closing date: Applications will close at 23:59 on 12th August 2024. Availability for interview is required in week commencing 26th August 2024 for those invited to first-round interviews and the week commencing 9th September for those invited to second-round interviews

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.