Office Support Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vision for the role
Migrant Democracy Project (MDP) envisions a society where all migrants at home in the UK hold collective, political power to shape a society rooted in justice, freedom, and solidarity.
We are looking for a full-time Community Organiser to organise first-generation migrants in the UK towards migrant justice through electoral and community organising. The organiser’s work will connect across 3 streams: voter registration; advocacy & campaigns; and political empowerment.
Whether it’s engaging migrants at a voter registration stall, supporting migrant communities to organise in the electoral space, or strengthening a local campaign - the lived experience of first generation migrants is at the heart of all our activities.
We are looking for an experienced organiser who is passionate about migrants’ rights and democratic reform to start working as soon as possible.
Who funds the role?
The role is funded by a grant from the Esmee Fairbairn Foundation.
Contract
This is a fixed term contract, 2 years (with the possibility of extension depending on future grants), £32,000 pro rata, with an immediate start, including NI and 3% employer pension contribution.
We are looking for an organiser who can work full-time hours flexibly, including evening and weekend time where events require. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.
Location
Migrant Democracy Project does not have a physical office. The Organiser will work flexibly from home on administrative tasks and be expected to work in-person when necessary to deliver voter registration, training, informative, advocacy and campaign activities, as well as representing MDP at relevant events.
Responsibilities
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Build and implement an organising strategy for MDP in collaboration with members of our community.
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Identify and lead on outreach activities and events with first-generation migrant communities where there is scope for building power in their local areas.
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Identify, train, and support community leaders to participate and shape MDP’s Our Home Our Vote campaign for the extension of the right to vote.
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Support the delivery of our MPower - Community Organising Programme training and empowering migrant communities to best achieve their campaign aims by engaging in UK democracy and politics.
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Support the electoral prospects of MDP leaders and the organising scope in their communities.
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Manage a stakeholder network including local and national migrants’ rights groups and keeping a contact database.
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Lead on the co-production and dissemination of physical and digital materials on democratic rights and participation, such as production of leaflets and infographics in different languages and with different purposes.
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Collect and produce content for social media following activities delivered with the community.
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Keep track of engagement and contribute reports for our projects’ evaluation.
Qualifications
We are looking for a proactive and confident organiser with the following essential skills:
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Good people skills and ability to manage the needs, priorities and differences of a diverse range of communities.
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Excellent knowledge of the UK political system, in particular of voter eligibility and the roles and responsibilities of elected representatives.
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Natural problem-solver who is able to work both independently and collaboratively in a startup environment.
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Excellent and motivating verbal and written communication skills. You will be expected to speak in public, engage migrants on voting rights, communicate political and electoral topics engagingly and succinctly.
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Knowledge of the UK immigration system and experience working with migrant communities, including campaign or support groups.
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Experience organising in the political space, such as conducting voter registration drives, supporting political candidates, turning people out to vote, informing politicians at election times.
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Excellent administrative and planning skills, including dealing with last-minute changes to events.
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Experience producing and posting content using a range of social media platforms, including X, Facebook, Instagram and TikTok.
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Experience delivering or facilitating training and/or informative sessions.
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Good data skills, including for evaluation and monitoring purposes.
We are looking for organisers with the following values:
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Passionate and excited to work with local communities at the grassroots level.
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Strong commitment to social justice, anti-racism, feminism and LGBTQIA+ equality.
The following experiences would be helpful, although not necessary:
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Knowledge of languages other than English.
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Experience using design tools (e.g. Canva), editing websites (e.g. Squarespace) and social media scheduling tools (e.g. Hootsuite).
Application submission format
Send your CV and a cover letter/ statement of support responding to the following questions (each response should be 250 words or less):
1. Please tell us about a time you led organising activities with migrant communities. How did you develop your strategy and organise the work, and what were the key learnings?
2. What do you consider to be the main challenges migrants face in organising in the democratic space? What are your ideas to overcome them?
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as women, trans or nonbinary; LGBTQIA+; Black or BIPOC; migrants and refugees; and disabled.
Decision-making timeline
We are looking for a Community Organiser to start as soon as possible. The applications will be reviewed on a rolling basis.
Shortlisted candidates will be invited to an in person interview in central London. There will be a practical assessment part of the interview process, sent by email in good time.
Further information
Please note, MDP cannot offer visa sponsorship. Applicants must have the right to work in the UK.
Please submit 2 page CV and cover letter as outlined in the job description.
Location: Hybrid working with 3 days in the office (Bradford)
Contract Type: Permanent
Salary: circa £42,000 per annum
Hours: Full-time
Job Purpose:
- Lead, develop, and deliver an outstanding shared service operation.
- Take ownership of all people matters and performance, inspiring the team to deliver exceptional service.
- Provide HR advice to leaders and colleagues, supporting case work as needed.
- Ensure the colleague experience is exceptional, managing timely responses and high service levels.
- Drive a culture of high performance, aligned with SLAs and KPIs.
- Embed values, the employee brand, and a positive colleague experience throughout processes.
- Develop, deliver, and embed people policies and procedures.
- Lead reporting, dashboards, and data management for the People Team, ensuring compliance and efficiency.
- Manage all aspects of account management, from talent acquisition to workforce planning, ensuring 100% compliance and accuracy.
- Support the journey to become an Employer of Choice through strategic interventions and cultural initiatives.
- Streamline and automate transactional processes to drive continuous improvement.
- Influence and champion the people strategy, addressing business issues to enable leaders and colleagues to thrive.
- Manage HR systems and people data, ensuring accuracy and effective use.
Shared Service:
- Establish and lead a new shared service operation.
- Develop processes and procedures covering Onboarding, HR, L&D, Benefits, and reward.
- Ensure 100% compliance across all administrative functions and policies.
- Provide advice and support to colleagues and leaders on the employee lifecycle.
- Act as a key point of contact for colleagues and leaders, ensuring effective self-service.
- Develop self-serve materials and knowledge articles for ease of use.
Onboarding:
- Collaborate with Talent and Resourcing Manager to deliver outstanding onboarding experiences.
- Ensure clear timelines and KPIs are met, keeping leaders informed throughout.
Policy and Procedures:
- Review and develop people policies in line with UK legislative changes and organizational ethos.
- Develop leader toolkits for all policies and procedures.
Learning and Development:
- Coordinate and administer all L&D activities.
- Manage OD events, activities, and seminars.
- Report on and ensure mandatory training compliance.
Data & Data Compliance:
- Ensure 100% compliance across all administrative functions.
- Utilize HR insights to inform decision-making and drive improved outcomes.
- Develop HR dashboards and analytics to enhance service delivery.
Wider Team Support:
- Support in managing employee relations issues, investigations, and conflict resolution.
- Guide managers and employees, ensuring fair and consistent treatment.
Qualifications:
- CIPD Level 5 Qualified (or working towards).
Experience and Skills:
- Experience leading a shared service operation.
- Comprehensive understanding of the employee lifecycle and HR administration.
- Track record of delivering exceptional customer service.
- Strong analytical skills and stakeholder management.
- Proficiency in HR systems, processes, and UK employment law.
- Excellent communication and ability to challenge thinking.
- Experience in managing reporting, data dashboards, and compliance.
Personal Attributes:
- Highly driven and proactive.
- Organized with excellent interpersonal skills.
You may have experience in the following: People Services HR Manager, HR Shared Services Manager, HR Operations Manager, HR Service Delivery Manager, HR Business Partner Manager, HR Manager, HR Operations Lead, HR Service Manager, HR Specialist Manager, Employee Services Manager, etc.
REF-215 421
Job Title: Public Affairs and Campaigns Manager
Location: Hybrid (requires a London office presence once a week/as needed for external meetings)
Hours: 28 hours per week
Contract type: 12 months Fixed - Term (Maternity Cover)
Salary: £42,244 FTE per year (pro rata for part time hours)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- You will be excited to use your public affairs and campaigns skills to improve care and support for young people facing cancer across the UK
- A passion for current affairs and a keenness to build impactful public affairs relationships that lead to change for young people with cancer
- Keen to keep young people at the heart of our influencing work, considering how they can be meaningfully involved at each stage
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by Sunday 25th August. First round interviews (to take place virtually) will be held on Thursday 5th September. Second round interviews on Wednesday 18th September.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR team.
We’re here to give every young person facing cancer the best care and support.
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The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Senior Communications Officer to join our team, based in London. You will be working on a part-time, permanent basis (up to 30 hours per week negotiable, Monday to Friday with occasional evening and weekend work). In return, you will receive a competitive salary of £34,000 pro-rata.
About us:
We’re a community hub in south Islington providing services, activities and events for local residents of all ages. We run after-school clubs, employment support, gardening for older people and much more. Our large, modern community centre on Central Street is a great backdrop for our varied activities, and we have several outdoor spaces for visitors to enjoy. Our aim is to alleviate poverty, social problems and poor health throughout the local area. We do this by delivering a wide range of services, and keeping our community centre open for those that need it.
The Senior Communications Officer role:
As our Senior Communications Officer, you will assist with the development and the delivery of the Communications Strategy through use of our various communications channels and functions: websites, social media, newsletters, leaflets, posters, press releases, events etc. You will also increase the visibility of St Luke’s and its brand to the wider community, with the aim to reach new target groups for membership, increase visitor participation in our events and activities and generate income from fundraising and commercial activities.
Responsibilities of our Senior Communications Officer will include:
- Support the Senior Communications Manager to develop and deliver the Communications Strategy for St Luke’s across the spectrum of communications disciplines: media and public relations, internal communication, brand marketing, advertising, marketing, social media and production of materials.
- Design and produce key marketing materials promoting larger events at the Centre. Also oversee production of materials for all activities and events through structured templates and training to members of staff. This involves adherence to St Luke’s Brand Guidelines.
- To shoot and edit film assets and footage for our social media channels, managing our YouTube channel and giving people an insight into daily life at the Centre through our videos.
- To co-ordinate an online events calendar through our membership database, working with Service Managers to ensure events are publicised through the relevant channels including website, newsletter, social media, etc.
- Manage the website content (WordPress) and the membership database, Membership Works, co-ordinating other users who access the system and providing training where needed.
- Provide content for daily updates on social media channels, expanding our scope and keeping up-to-date with developments. Manage sponsored posts. Provide support for staff needing to update social media, including occasional drop-in workshops.
- Manage the photograph library, and assist if staff require specific photos for publicity. Arrange photographers for events and photo sessions at the Centre. Advise staff on GDPR rules around photography where necessary.
Essential Skills, Experience & Abilities we are looking for in our ideal Senior Communications Officer:
- Experience of contributing to and working in a team to deliver a Communications Strategy
- Experience and knowledge of managing and delivering campaigns to build a reputation
- Experience of writing articles, press releases and managing websites
- Excellent written and verbal communication skills with the ability to communicate confidently, effectively and creatively
- Excellent knowledge of the English language, particularly with regards to spelling and grammar
- IT Literate, with knowledge of using social media and design and digital software as well as standard office programs and databases
- Creative flair/mind and an eye for graphic design and understanding of current trends and visual communications
- Self-motivated, able to work independently and demonstrate initiatives in improving our communications’ systems
- Prioritisation and planning skills
Closing Date: we will close this vacancy when we receive a suitable candidate for the role. Therefore, if you are interested, to apply for this role please ensure that you upload a cover letter and include it on your CV.
If you feel you have the skills and experience to join us as our Senior Communications Officer, then please click apply today! We’d love to hear from you.
We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.
Corporate Partnerships Manager (Maternity Cover), an excellent opportunity to join a unique and specialist Social Welfare Charity, based in London.
- Contract: Fixed Term - 10 months - Maternity Cover, from September 2024
- Hybrid: Open to discussion. est - 1 day a week office, able to attend meetings in London.
- Salary: £38,000 to £41,000 per annum.
As the Corporate Partnerships Manager, you will work with the Head of Partnerships and manage a team of two, Corporate Partnerships Coordinator & Partnerships Officer.
You will play a vital role in leading and managing the team to build the new business pipeline, build relationships with potential partners. Undertake effective and successful proposal writing, ensure quality account management by others, and inspire long-term financial commitment to the cause.
You will also manage a portfolio of high-profile corporate partnership accounts across various sectors, which includes work in a rapidly expanding industry. Focused on enhancing the corporate partner experience, you will drive engagement and help the team reach their fundraising goals
Key Accountabilities:
- Lead on prospect research of new business opportunities and support the team the team in these activities.
- Develop and manage relationships with key stakeholders to obtain, manage and approach prospects in an inspiring and compelling way.
- Implement the corporate partnerships strategy in line with the charities overall strategy.
- A lead authority in proposals and opportunities for corporate engagement.
- Plan and deliver staff mobilisation campaigns a to win Charity of the Year partnerships.
- Continually improve the charity’s approach to corporate partnership.
- Generate income from a portfolio of partnerships to deliver or exceed budget income.
- Manage a portfolio of high-profile corporate partnership accounts, ensuring the delivery of updates, reports and engage corporate partners with the charity’s work/projects.
- Line management of Corporate Partnerships team.
To be successful as the Corporate Partnerships Manager, you will have prior experience and knowledge of:
- Working within a Corporate Partnerships/ Corporate Fundraising role.
- Proven track record of developing corporate partnerships and exceeding fundraising targets
- Experience in developing and monitoring the implementation of fundraising strategies, budgets and operational plans.
- Excellent networking skills and ability to build relationships at all levels.
- Experience of managing team members, working within a Corporate Partnerships/ Corporate Fundraising role.
Role Details and Deadline:
- Deadline/Close date for application: 4th August 2024.
- Salary: £38,000 to £41,000 per annum.
- Full-time - 35 per week.
- Hybrid working; with the ability to attend meetings in London.
- Holiday: 28 days per annum plus bank holidays
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Hours: 37 per week, Full time
Contract Type: Permanent
Salary: £29,137 up to £34,271 per annum
Are you looking for an in-house Graphic Designer role where you can use your skills to make a real difference to the lives of children, young people and their families?
About the job:
Our client is looking for a full-time Marketing and Design Officer who will play a key role in showcasing everything, from care to fundraising and many things in between. You’ll join a team of Marketing and Communications enthusiasts, supporting the delivery of various initiatives across the South West.
You’ll be an experienced Graphic Designer who is confident in bringing colleagues together to define and fulfil projects. You’ll love working with a wide range of people everyday and enjoy working on multiple jobs as well as line managing a small team of Graphic Designers.
This is a hybrid role with at least 2 days working in the office and occasional travel to other sites across the South West.
About our client and why join them:
They are an established and highly successful charity providing hospice care for children with life limiting conditions and their families in the Southwest of England.
What they offer:
They value their staff and offer an excellent working environment with an enthusiastic and committed team. They offer competitive benefits and of course the knowledge that every day your work makes a real difference to short and precious lives across the South West.
Benefits of working at our client include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Closing date: Friday 2nd August 2024
Interview Date: Wednesday 21st August 2024, Little Bridge House, Barnstaple
Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community.
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful organisation and local employer.
You may have experience in the following: Graphic Designer, Marketing Coordinator, Communications Officer, Visual Designer, Brand Manager, Creative Director, etc.
REF-215 677
We have an exciting opportunity for a Safety Officer to join our team.
Location: Gilwell Park, Chingford, London (with hybrid working)
Salary: £39,650 Band F, Level 3 (inclusive of Outer London Weighting)
Working Hours: 35 hours per week
Job Type: Fixed term until June 2026
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
About the Role:
As our Safety Officer, you will ensure young people taking part in Scouting are safe, by working with local volunteers, line managers and specialists to ensure that national policy, procedures and guidance are implemented at a local level.
As the Safety Officer you will have:
- Good knowledge of relevant health & safety legislation and regulation
- Level 3 IOSH/NEBOSH accredited qualification
- Experience in delivering health & safety advice
- Experience of conducting health & safety audits and identifying risk
- Experience in office administration, using Information Technology, analysing/interpreting data and composing reports
- The ability to assimilate large amounts of data and information and provide a summary of key implications for others
Key responsibilities as our Safety Officer:
- Conducting health and safety audits in line with the Scouts’ Safety Quality Framework, identifying areas of non-compliance and taking appropriate action to rectify these
- Providing members with specialist technical advice and support in the area of safety, outdoor activities and adventure
- Assisting the National Safety Manager in developing the Scouts’ safety rules, policies and guidance and support in line with industry and external best practice
- Researching, planning and preparing proposals for changes to rules, policies and guidance relating to safety and outdoor and adventure, ensuring they are in line with current Government guidance and legislation
- Using management information to inform best practice
- Working with local volunteer line managers to ensure the delivery of safe scouting to members, through compliance, quality assurance, and data insights
- Ensuring a high standard of resource materials, for members and delivering training
- Ensuring responsive and genuine engagement with internal and external stakeholders which will provide both challenge and support
- Any other duties as reasonably requested by the National Safety Manager and/or other Safe Scouting Management Team, commensurate with the general level of responsibility of the job
In return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Three extra days over Christmas
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave
Closing date: 11:59pm Thursday 1st August 2024
Interviews will be held online: Wednesday 14th or Thursday 15th August 2024
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
This role will work with people experiencing homelessness to share their stories, ensuring their voices are front and centre in our communications.
Contract: Four-month fixed term contract - ideal start date Friday 30 September 2024
Location: London office based with working from home in line with Crisis’ hybrid working. This role will require occasional evening, public holiday, and weekend work, particularly over the Christmas period. This is likely to include 26-27-28-29 December. Time off in lieu will be given in accordance with Crisis TOIL policy.
About the role
As Christmas Stories Officer, you will work closely with Crisis at Christmas guests and Crisis members with lived experience of homelessness to share their stories.
As part of the Stories team, you will visit Crisis at Christmas services and build relationships with guests, provide them with the information they need to make an informed decision about sharing their stories and support them through the process. You will work with them to create packages of creative story content that may include photos, video, or written content.
You will support the Stories team in Christmas planning and delivering the storytelling during Crisis at Christmas. You will lead on editing, reviewing, and signing off content with Christmas guests in a safe and ethical way.
About you
To be successful in this role, you will be a creative storyteller who is able to collaborate and build relationships with a wide variety of people.
You’ll be a great writer and editor who loves to tell interesting stories. You may have experience interviewing people, and you’ll enjoy building relationships and rapport with others. You may have experience in photography too.
You will be passionate about supporting people to get their voice heard, and about ending homelessness. Your knowledge of safeguarding and GDPR and your attention to detail will ensure processes are followed to share stories safely and ethically.
You’ll be able to manage your work independently and work as part of a team, and you might have some project management experience.
You may have experience in, journalism, stories roles, PR and media, marketing, campaigning, oral history, co-production, photography, videography, content production.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 4 August 2024 (at 23:59)
Interviews will be held on Tuesday 27 August 2024
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an FM Contract Development Manager to join our Works Department on a permanent, full-time basis, working 36 hours per week.
The Benefits
- Salary of £48,000 - £54,500 per annum, depending on experience
- 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an exceptional opportunity for a professional in contract management and development to step into a unique role with our dedicated organisation.
Working amidst the stunning landscapes of our London parks, you’ll discover a rewarding role where you positively affect the experience of millions of visitors each year.
What’s more, this is a fantastic opportunity to make your mark on an organisation of national importance, honing your expertise and adding environmental initiatives to your portfolio of experience.
So, if you’re ready to climb aboard and join the team, we’d love to hear from you.
The Role
As a FM Contract Development Manager, you will assist in the delivery and management of hard facilities management contracts.
Supporting the Senior Facilities Contracts Manager, you will analyse operational needs and identify gaps to inform future specialist FM contracts, which you will support from the tender to contract stages.
You will also provide support in the management of contract variations, KPI scoring, early warning notices and payment applications, ensuring timely resolutions.
Additionally, you will:
- Deputise for the Senior Facilities Contract Manager
- Promote collaboration between internal management teams and external bodies on FM contract matters
About You
To be considered as a FM Contract Development Manager, you will need:
- Experience in facilities contract management and development
- Experience in statutory compliance and regulatory requirements related to FM contract management
- Experience in compensation event variations, KPI reporting, payment application and budget monitoring
- An understanding and awareness of Health & Safety legislation
- An IWFM Level 4 (or equivalent) in Facilities Management
Other organisations may call this role Contracts Manager, Contract Manager, Contract Delivery Manager, Property Contract Manager, Estates Contract Manager, or Facilities Contract Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
The client requests no contact from agencies or media sales.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Independent Sexual Violence Advisor (ISVA)
Hours: 35 hours per week Monday to Friday
Salary: From £27,498 rising to £28,498 to £28,498 on successful completion of training, probation and six-month review.
Location:Based in Guildford and covering Surrey
Accountable to:ISVA Team Leader
DBS check:Yes
Closing on: Friday 16th August at 12 noon
This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.
We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants. We warmly encourage applicants from all genders and sections of the community. Particularly applicants from diverse groups.
RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national telephone helpline and live chat service.
Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team consisting of nine ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
Job Description
- To support survivors of rape and sexual abuse.
- It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
- The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
- The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
- The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
· The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is held in Manchester and is delivered over six module. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away. Currently this training is delivered virtually although this may change.
- Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
- To attend monthly one to one supervision with team leader and fortnightly clinical supervision.
Personal Specification
Experience:
Essential
- Excellent interpersonal skills and communication skills
- Excellent organisational skills and a proven ability to prioritise workload, including time management skills
- Experience of working with vulnerable people
- Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
- Handling confidential information
- Ability to work on your own and as part of a small team in a busy and challenging environment
- Full driving licence and car that can be utilised for work purposes.
Desirable
- Case Management skills – ability to accurately maintain records
- Crisis management skills – including risk management
- Knowledge and commitment to multi-agency partnership working.
- Experience of delivering presentation/training.
- Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days annual leave (pro rata for part time hours), eight public holidays (pro rata for part time hours), a day off on your birthday, long service leave up to one additional week (pro rata for part time staff), contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities and we are particularly keen to reach as diverse an audience as possible in our recruitment to attract suitable applicants.
Interview dates to be confirmed.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton at RASASC Guildford for more details or please complete the application form. (RASASC Guildford's contact details and the application form can be found on our website).
Applications will close on Friday 16th August at 12pm
How to Apply: Please download the application form from RASASC Guildford's website
The client requests no contact from agencies or media sales.
Fundraising Manager - Income Generation and Marketing at Age UK Camden
Are you passionate about making a difference in the lives of older people? Do you have a flair for fundraising and marketing? Age UK Camden is seeking a talented Fundraising Manager to lead our income generation and marketing efforts.
Location: Camden, London
Salary: £38,005 to £40,958 per annum (pro-rata for part-time)
Hours: 21-35 hours per week (flexible)
Working pattern: Hybrid (office and remote)
Benefits:
- 27 days annual leave plus bank holidays (pro-rata)
- Generous pension scheme: 6% employee, 6% employer contribution
- Flexible working arrangements
- Opportunity to make a real difference in your community
About the role: As our Fundraising Manager, you'll be at the forefront of driving our ambitious growth plans. You'll develop and implement strategies to maximise our income and enhance our brand visibility. This is a unique chance to shape the future of a respected charity in the heart of London.
Key responsibilities:
- Lead our fundraising, income generation, and marketing functions
- Develop innovative strategies to increase unrestricted and restricted income
- Oversee marketing and communications initiatives
- Manage relationships with corporate partners and high-value donors
- Identify and pursue new funding opportunities
About you:
- Proven experience in fundraising or income generation
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Creative problem-solver with a strategic mindset
- Passion for improving the lives of older people
Why join us? At Age UK Camden, we're committed to creating a society where everyone can love later life. You'll be part of a dedicated team making a real impact in our community. We offer:
- Supportive and inclusive work environment
- Opportunities for professional development and career progression
- Chance to work on diverse and meaningful projects
- Regular team-building and social events
Our vision: We strive to be an equal opportunities employer, valuing diversity and fostering an inclusive culture. Join us in our mission to support and empower older people in Camden.
Ready to take the next step in your fundraising career? Apply now and help us make a difference!
Age UK Camden is committed to safeguarding and promoting the welfare of older people and expects all staff and volunteers to share this commitment.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic national charity as they look for a Corporate Development Manager to support them in this fantastic role.
The successful candidate will own and develop the organisation’s corporate fundraising proposition. You will grow corporate income and build a sector leading team in order to deliver an annual seven-figure sum from corporate partnerships within five years.
Key Responsibilities:
- Build a strong pipeline of potential business partners.
- Secure long-term, high-value partnerships that meet income goals.
- Deepen relationships and loyalty with existing corporate partners.
- Develop a relationship management strategy to attract new corporate partners.
- Revamp and implement the Charity's value proposition for corporate partners, highlighting our unique research funding model.
- Leverage industry knowledge and publicly available data to expand our corporate fundraising network.
- Develop and manage annual and long-term budgets for corporate fundraising, reporting on progress and forecasting future results.
- Take ownership of the corporate partners section of the Charity's website.
Person Specification:
- Strong track record of growing corporate income in the non-profit sector, combining expertise in securing new partnerships and managing existing accounts.
- Demonstrated success in business development and sales, adept at identifying and pursuing new opportunities.
- Extensive experience in building and managing robust fundraising pipelines.
- Compelling copywriter with a knack for crafting corporate-focused pitches.
- Practical understanding of cause-related marketing strategies.
- In-depth knowledge of the UK corporate fundraising landscape.
- Excellent communicator with exceptional written English skills.
- Confident and adept at building professional relationships, both online and in-person.
- Engaging public speaker with a talent for captivating audiences.
- Proven ability to build, manage, and motivate teams, including staff and volunteers. Skilled at data analysis and budget reporting.
What’s On Offer:
- Permanent role in a national charity that does fantastic work.
- Competitive salary of £42,000 for the ideal candidate.
- Hybrid working pattern with 3-days in their Milton Keynes office.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Closing Date: 1st September 2024
This is an exciting opportunity to join a fast-growing and influential charity on a 12 month fixed–term contract (maternity cover) in a senior leadership role.
We’re looking for an experienced health, social care and public policy leader to inspire Parkinson’s UK’s policy, campaigns, education, professional engagement and service improvement and grants teams, working with colleagues across the External Relations directorate to develop our staff to their full potential.
About the role
You’ll inspire, challenge and lead the Policy & Health Strategy teams to improve public services for people with Parkinson’s - across areas such as timely access to high quality NHS services, access to medications, access to research opportunities, and improved benefits and employment support. You’ll work closely with people affected by Parkinson’s, health care professionals and other partners to influence decision makers across Whitehall, Westminster and local health systems.
You’ll oversee an annual budget of around £5 million, and a team of 45 people.
Please follow this link, or open the attachment on our website to see the team!
This role is offered on a 12 month fixed-term contract for maternity cover.
What you’ll do:
- Create an environment in which the Parkinson’s Excellence Network flourishes, working closely with the Clinical Leadership Team, developing the Network to drive up standards of care for people with Parkinson’s.
- Work with the Director of External Relations to carve out new areas of influence over decision makers, nationally and locally, to improve public services for people with Parkinson’s.
- Ensure that the voice of people affected by Parkinson’s is at the core of our policy, campaigning, service improvement and professional education work, and help amplify their needs in the media as a spokesperson.
- Position the Excellence Network as sector leading with key decision makers in health and social care, maximise funding opportunities and embed the Network and Parkinson’s UK services as key partners in the health and social care sector.
What you’ll bring:
- Authentic and inspirational leader who successfully motivates teams and a strategic thinker with proven experience of translating concepts into practice.
- Excellent interpersonal and influencing skills, with the ability to position yourself as an opinion leader within relevant communities. You will ideally have experience as a media spokesperson or be open to media training and opportunities.
- Substantial leadership experience in health and social care or public policy, and in developing professional networks and partnerships to support improvements in care and services.
- In-depth understanding of the landscape of health and social care delivery, education and workforce development across the UK, and of the digital health innovation landscape and how it can be used to lever change.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a supporting statement demonstrating how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be required to cover your own travel expenses to the office.
The interview for this role will be held in person on 20 September. To help prepare for the interview, shortlisted candidates will be invited to meet (virtually) staff, people with Parkinson’s and health care professionals in w/c 09 September.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
They’re looking for Complaints Resolution Partners to join their Complaints Resolution team in Peterborough.
About the role and person:
Monday – Friday
Permanent
Always motivated to achieve brilliant standards of service, their Complaints Resolution Partners provide a first-class customer experience based on trust with their customers. Whilst they endeavour to always provide the best customer service to ensure their customers feel safe and secure in their homes, things sometimes don’t go to plan. It can be a stressful time when things go wrong, so strong communication skills, empathy, professionalism, and resilience are key.
You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to their customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service. This is a great opportunity to make a difference for their customers and gain exposure across the business.
What skills/behaviours do you need to be a Complaints Resolution Partner?
- Excellent customer service skills with the ability to listen, put yourself in the customers' shoes, and respond objectively.
- Process driven with a passion for problem-solving and seeing issues through to resolution.
- Strong attention to detail when liaising and processing customer complaints.
- Strong written and verbal communication skills.
- Stakeholder engagement and influencing skills.
- Ability to manage workload and deliver against set timescales.
- Strong IT skills, including MS Office.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office.
They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.
They’ll provide you with the equipment and software that you’ll need for the purpose of your role; however, it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.
Salary
The spot salary for this post is £30,272 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and providing access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East, and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high-quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then they feel great about you joining their team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring, and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email them.
Please note candidates must have current eligibility to live and work in the UK; our client does not currently hold a sponsorship licence.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator, etc.
REF-215 357
Associate Technical Advisor
Job title: Associate Technical Advisor
Salary: £42,344.81 per annum
Reporting to: Deputy Director
Contract: Full-time, Permanent
Location: UK / Flexible
Who we are
Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.
Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.
We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective non-profit initiatives, we have received significant funding since our inception including from the UK Foreign, Commonwealth and Development Office (FCDO), USAID and philanthropic investors.
What we do
Our work includes:
- Evidence-based disease elimination support
- Cross-sectoral health systems strengthening
- Building collaborative partnerships
Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including:
- Reduced productivity
- Internal organ damage
- Impaired child development
- Reduced school attendance
- Increased risk of HIV in women
- Infertility
The role
The Associate Technical Advisor will support project management and provision of technical assistance to endemic country governments across a portfolio of NTD projects, with a focus on schistosomiasis (SCH) and soil-transmitted helminthiases (STH). Working with Deputy Directors and Technical Advisors within the Technical Team, the Associate Technical Advisor will contribute to planning and delivery of NTD programming, monitoring of progress and project outcomes, and reporting.
Having excellent communication skills and a willingness to travel, the Associate Technical Advisor will have technical knowledge of global health issues and ideally also the control and elimination of neglected tropical diseases and will support the wider team in working respectfully and in partnership with our colleagues globally. The Associate Technical Advisor will ideally also have experience working in sub-Saharan Africa and effectively managing daily priorities in a flexible and adaptable manner.
To apply
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
Closing date: 4th August 2024 at 23:59
Interview dates: 15th-16th August 2024
Second interview: 21st August 2024
Please ensure you are available to attend an interview on these dates.
Applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage.
Diversity Statement
We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity.
Research has shown that women and people from racially marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.
Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.
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