Office Support Jobs
Training Administrator
Qualifications
• A standard pass or above in both Mathematics and English at GCSE level;
• Two A levels or a vocational qualification at level three; or
• Have gained an equivalent level of learning through work experience.
Experience
• Significant experience in an administrative role, preferably in a client/customer-facing environment, and ideally in a training, education, or membership setting.
• Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling, desirable.
• Experience of working with an invoice processing system desirable but not essential.
• Experience of working with learning management systems (LMS) like Moodle, Mentimeter is desirable but not necessary.
Knowledge, Skills & Abilities
• Ease and experience working in a client focused /customer service environment.
• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
• Able to work with a wide range of people including senior volunteers.
• Excellent organizational and time management skills.
• Able to work independently and be proactive, when appropriate. Ideally the successful candidate will be able to exercise their judgement about when to draw on colleagues’ expertise and ask for assistance.
• Methodical with good attention to detail
• Ability and commitment to maintain strict confidentiality.
Interviews will be held on:
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Wednesday, 15th January 2025: 10:30 - 12:30
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Friday, 17th January 2025: 9:30 - 11:00
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).
ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Gaddum
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.
About the Accelerating Reform Fund
The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.
Job Summary
To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.
Job Purpose
The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Immigration and Public Law Solicitor to join our team in London. RLS has experienced tremendous growth in the past 3 years, including the award of an Immigration and a Public Law Legal Aid Contracts. As we go from strength to strength, we strive to become further embedded in the communities we work with and to keep fighting individual and collective injustices.
The successful candidate will provide supervision and assist with the management of our developing and expanding UK casework teams, whilst working on a small targeted caseload of their own, and overseeing regulatory compliance. This includes acting as the LAA supervisor role for our legal aid contracts; both Immigration and Asylum, and Public Law. This is an exciting opportunity for someone who wants to work in a collaborative environment with colleagues who share the same commitment to advancing migrant justice.
The Casework Supervisor role is for an experienced solicitor who wants to work in a dynamic and innovative legal organisation which prioritises staff wellbeing and high quality client care. People with lived experience of migration are strongly encouraged to apply.
Job purpose and responsibilities
The central objectives of this post are:
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Supervision of Immigration and Public Law Casework: Working with the Legal Director to supervise the Immigration and Public Law casework provided by RLS in the UK through legal aid and other funding arrangements; and ensuring full compliance with relevant regulatory frameworks.
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Team Management and Supervision: Working closely with the Legal Director to help lead and manage RLS casework teams in the UK and internationally, to help ensure the delivery of high-quality casework that meets project goals and objectives; and the development of high-quality legal information materials and other legal resources.
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Contract and Regulatory Compliance Management: This includes responsibility for the management and delivery of:
(i) RLS's Legal Aid Agency (LAA) contracts, including maintaining Specialist Quality Mark (SQM) standards, financial compliance and ensuring Peer Review standards are met:
(ii) LAA billing processes for both controlled and licensed work
(iii) OISC and SRA compliance
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Personal Casework: Have personal conduct of a limited but strategic caseload, contributing to the overall objectives of RLS.
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Strategic Litigation Development: Collaborate with the RLS Legal Director to identify emerging trends and issues in immigration and asylum law, and develop strategic litigation aligned with RLS’s mission.
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Sector Support and Development: Provide second-tier support to other immigration advice organisations, leveraging RLS's expertise to enhance sector capacity.
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Legal Aid and Pro Bono: To contribute to development and improvement of procedures and protocols for our innovative legal services which aim to combine multiple funding sources to sustainably contribute to addressing the increasing shortfall in the legal representation available for the people RLS works with.
General duties:
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Supervision of RLS legal casework in the Immigration & Asylum and Public Law category to the highest standards
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Maintain such financial records and financial information as may be required by inter alia the LAA
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Conduct file reviews as per RLS’s Independent File Review procedure, OISC and SQM requirements
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Together with the RLS Legal Director, identify developing immigration and asylum law issues / themes and develop strategic litigation in line with RLS’s mission
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Ensure LAA contract quality and financial compliance, including responsibility for oversight of LAA billing (both controlled and licenced work)
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To act as RLS’s Quality Representative; and as result:
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Be responsible for ensuring caseworkers and casework procedures are up to date and compliant with the SQM requirements
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Act as point of contact with the LAA; and
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Overseeing any actions arising out of LAA audits, reviews or visits.
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To fully comply with and ensure that all casework teams and processes are also fully compliant with OISC (and SRA) standards of regulation, professional conduct and ethics at all times.
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Work collaboratively and supervise pro bono volunteer lawyers.
Team work
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Work effectively with other RLS legal and non-legal staff and contribute to broader organisational initiatives and those involving legal information and community legal support in particular
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Attend and contribute to regular and incidental team meetings and discussions
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Maintain and develop excellent relationships with frontline agencies and grassroots groups to enable effective joint working
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Attend training internally and externally as agreed with the Legal Director and maintain and make available to RLS, a record of all training undertaken and CPD points obtained
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Deliver training for colleagues or externally as and when required
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Undertake other duties which may be regarded within the nature of the post, in discussion with the Legal Director.
Who we are looking for
RLS relies on the energy, skills and enthusiasm of people who share our vision and are drawn to striving together for change. If you share our values, ethos and objectives, and feel like you can contribute to RLS strategically and practically, we would love to hear from you.
Person specification - essential requirements
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Be a solicitor qualified in England & Wales with around 3-5 years of experience (or more) as an immigration caseworker, paralegal or solicitor within a legal aid environment
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Be IAAS accredited and hold an up to date accreditation (senior caseworker and supervising senior caseworker level)
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Have immigration casework and supervision experience sufficient to meet the relevant Legal Aid Supervisor standards as specified in the 2024 standard civil contract here and eligible immediately to satisfy the LAA Supervisor Standard for both Immigration and Asylum, and Public Law
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A comprehensive understanding of all relevant regulatory and quality standards, including SRA, SQM, LAA Immigration Specification, OISC Code of Standards, and Peer Review Process Document Criteria
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A dynamic and innovative self-starter
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A highly organised individual
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Fluent in English
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A strong commitment to upholding the human rights of people who migrate and people at risk; and access to justice and empowerment through the delivery of high-quality, client-focused legal services
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The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application
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Have the right to work in the UK
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Experience and understanding of pro bono legal projects.
Person specification - desirable requirements
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Lived experience of migration systems
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Experience of management and development of casework teams with diverse experience levels, ensuring the delivery of compliant, high-quality casework
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Skilled in delivering training both internally and externally, with a focus on fostering development-oriented and ambitious casework teams
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Knowledge of languages other than English
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Experience in community legal advice and information projects
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Experience working in OISC regulated environments with a legal aid contract
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Experience of working with volunteers
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Experience in implementing corrective actions from regulatory or quality audits, reviews, or visits.
Apply by:
Sending your up-to-date CV and a cover letter of no more than 500 words explaining why you would like to be considered for this role and how your experience and skills match the person specification. Please ensure that you state your preferred starting date and notice period if applicable no later than 9 December 9 am GMT stating “RLS Casework Supervisor Vacancy” in the subject line of your email.
For an informal chat about the role, please refer to the contact details within the recruitment pack attached to this vacancy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment and Engagement Adviser
Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.
Salary: £26,000 - £29,000
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding
Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.
Overall purpose
We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.
You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.
We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.
The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.
In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.
We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered. Previous applicants need not apply.
Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation. We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life. We are growing to expand who we can help to other geographical areas.
We are looking for an Administrator to work closely with our management team to assist, develop and manage the Charity administration to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.
In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.
The client requests no contact from agencies or media sales.
Hours: Full-time
Remuneration: Up to £31,500 GBP gross per annum (dependent on experience)
Duration: Permanent
Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.
This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.
Do you have significant experience in warehouse/pharmaceutical supply chain supervision. Can you use your expertise as a Warehouse Supervisor to help UK-Med deliver life-saving medical aid?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.
As our Warehouse Supervisor, you will be responsible for all UK-Med’s medical warehouse activities and provide day to day supervision of our medical warehouse Unit 9.
You will oversee the administration and practical control of all systems and procedures to manage pharmacy, medical supplies and equipment whilst ensuring stock is maintained in accordance with MHRA regulations.
With a qualification or equivalent experience in Warehousing/Logistics/Supply Chain, or qualified as a Pharmacy Technician, you will have relevant knowledge in the distribution of medicinal products (WDA/GDP) and awareness of MHRA licencing requirements.
You will have a positive and flexible problem-solving approach and be willing, able and ready to deploy to support all UK-Med programmes and projects.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.
How to apply
We strongly recommend that you read the Candidate Information Pack - Warehouse Supervisor - November 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Wednesday 4th of December 2024
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Role Title: Senior Advocacy Manager (Women’s Economic Justice)
Salary: £46,537 to 47,822
Location: London
Tenure: Permanent -Full time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Do you want to play a pivotal role in shaping policies and driving advocacy to promote gender equality, safety, and economic justice?
Then we'd love to hear from you!
As a key player in our Advocacy and Influencing Department, you’ll lead on high-impact strategies to advance ActionAid’s mission. Collaborating across teams and building relationships with decision-makers, you’ll amplify our voice on priority issues, pushing boundaries to improve international development policies. Your work will ensure that ActionAid UK’s advocacy is bold, effective, and rooted in feminist principles.
Why This Role Is Exciting:
• Shape the Future of Advocacy: Develop and implement dynamic strategies that influence decision-makers and create lasting change for women and girls worldwide.
• Be a Political Game-Changer: Build strong relationships with senior policymakers, MPs, and influencers, positioning ActionAid as a leader in the sector.
• Lead with Innovation: Collaborate across departments to integrate cutting-edge advocacy with media, digital, and brand campaigns for maximum impact.
• Drive Thematic Change: Focus on key issues that matter, delivering tangible results that align with ActionAid’s ambitious goals.
• Join a Feminist Organisation: Work in a values-driven environment committed to anti-racism, decolonisation, and feminist principles.
What You Bring:
• A proven track record of developing and implementing successful advocacy & Influencing strategies.
• Deep knowledge of the UK political system (Parliament/Whitehall) and a flair for building influential networks.
• Excellent writing, negotiation, and presentation skills to communicate complex ideas effectively.
• A collaborative mindset and leadership experience, with the ability to inspire and manage individuals.
• A commitment to ActionAid’s vision of creating a more just and equitable world.
What’s in It for You?
• The opportunity to influence key policy decisions that shape the lives of women and girls globally.
• A dynamic and supportive workplace that fosters professional growth and innovation.
• The chance to lead in a role where your voice and expertise will truly make a difference.
If you’re ready to use your skills to drive transformational change, we’d love to hear from you. Join us in our mission to create a world where women and girls are empowered to thrive.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly
celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism
finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in- office attendance on all days and if so, these will clearly be marked as in-office
roles.
Please note that ActionAid UK does not offer fully remote working
options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
We have an exciting opportunity for a skilled Administrator (known internally as a Service Delivery Assistant) to join our Domestic Abuse team in London, working 37.5 hours a week. This role is a hybrid model of working, you will work from home and our London office.
Do you want to make a difference every day? Do you want to support our service to contribute to change & improvement for those who need it?
Do you have excellent administrative skills? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance program & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Bonus on completion of probation
About the role:
As an Administrator (Service Delivery Assistant), you will:
Provide a high quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service. Supporting the Head and Deputy Heads of service with general administrative duties such as updating and maintaining database and case management systems and collating data reports.
May also include responsibility for external communication, social media, updating directory records for other services. Updating local websites with relevant information and also taking minutes from team meetings.
You will need:
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work load and deal with competing or conflicting demands/ needs and interests in a structured, organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Excellent IT and administrative skills & experience including the use of Microsoft Excel & Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to Apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Senior Quality Practitioner – Health & Wellbeing Lead, a newly developed role which will significantly contribute to quality assurance across the organisation. You will be part of an established Quality team and will contribute to our audit and social care governance processes.
The role will lead on quality improvement assignments and development of processes across our organisation, particularly those services who are registered with CQC and provide support to service users who have complex health needs. Creative Support currently has over 700 services, including Learning Disability, Mental Health, Care Homes, etc. The role will be well supported within the highly experienced and established quality team who have been together in its current work for over 10 years.
Duties include carrying out quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work.
In working alongside the quality team, managers and external health professionals, the role supports the organisation to ensure that care and support is well planned, delivered to high standards and evidenced effectively.
The Senior Quality Practitioner will assist with quality audits and inspections and contributing to quality improvement and turnaround programmes. The post holder will also be part of a team which responds to specific work requests which may include assisting services with quality improvement work. The post holder may be required to contribute to Social Care Governance processes through attendance at meeting, preparing and presenting reports and reviewing information received at Head Office (such as safeguarding, incidents etc).
This is a full time (37.5hrs per week) role based in our Stockport town centre Head Office, a 5 minute walk from the local train station.
Vacancy Reference Number: 80929
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme
The client requests no contact from agencies or media sales.
Senior Legacy & In Memory Direct Marketing Officer
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.
The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.
Please note that this is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The main responsibilities of this role include:
The Marketing and Communications Support role at Think Active is designed to elevate the visibility and engagement of the charity’s work across Coventry, Solihull, and Warwickshire. Working closely with the Marketing and Communications Lead, this role contributes to Think Active's mission by supporting a cohesive marketing strategy that drives digital engagement and builds community awareness around physical activity initiatives. Key responsibilities include content creation for social media, website management, and maintaining brand consistency. The post holder will capture and share stories that highlight Think Active’s positive community impact, aligning with values of inclusivity, kindness, and community benefit. This role’s success will be measured through increased brand awareness, compelling and consistent content across platforms, and digital performance analysis to support Think Active’s strategic objectives. With a flexible working pattern and a commitment to inclusivity, this position offers a unique opportunity to play a meaningful role in promoting physical activity and wellbeing across diverse audiences.
Responsibilities:
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Content Creation and Management: Assist in producing engaging digital content, including social media posts, website updates, and newsletters.
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Brand Consistency: Support the maintenance of Think Active’s brand guidelines, ensuring consistency across all communications and marketing materials.
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Digital Engagement and Monitoring: Track and report on digital engagement metrics to measure campaign effectiveness and suggest improvements.
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Event Support: Attend and capture content (e.g., photos, videos, interviews) at events and meetings with partners.
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Inclusivity and Accessibility: Ensure all communications promote equality, diversity, and inclusion and are accessible to diverse audiences.
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Collaboration and Storytelling: Work with internal teams to transform ideas into engaging stories and content that aligns with Think Active's strategic objectives.
Results Expected:
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Increased visibility of Think Active’s work and impact through high-quality, engaging content.
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Positive engagement growth across Think Active’s digital platforms.
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Consistent brand presence and messaging that reflect Think Active’s mission and values.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior officer to join our talented and ambitious brand marketing and planning team, to work on our marketing campaigns, to support the brand strategy. It’s an exciting time to join the team, and Breast Cancer Now, as we invest in and develop our brand to deliver our ambition to be recognised as the place to turn for anything and everything to do with breast cancer.
You’ll be responsible for growing brand awareness through planning, developing and delivering brand marketing campaigns to reach target audiences. A key focus of the role will be to manage innovative brand marketing activity to create cut-through and inspire more people to engage with and support our vital work.
You’ll use your skills and experience to project manage marketing campaigns across a full range of paid and owned channels. You’ll collaborate with both in-house and external agencies to develop creative and media plans and monitor and report on campaign performance to drive maximum impact and value from our brand marketing investment.
About you
You’re a passionate marketer, with a can-do attitude and creative mind-set, always determined to deliver the very best. You’ll have excellent experience managing innovative and impact-driven marketing campaigns from start to finish that inspire and engage target audiences.
With experience across a full range of media channels, you’ll have a strong understanding of the creative development, production and media planning processes involved in delivering a multi-channel marketing campaign. As a collaborative individual with exceptional communication skills, you’ll be confident managing external agencies and suppliers, alongside internal stakeholders at all levels.
You’ll be used to working within a fast-paced team with competing deadlines by remaining calm under pressure and prioritising tasks effectively.
If this sounds like you, we’d love to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on Monday 9 December 2024
We reserve the right to close this advert early due to the volume of applicants.
Interview date: Week commencing 16 December 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OCVA is seeking an organised and proactive Administrator to ensure the smooth running of our office and support our team. As our Administrator, you’ll often be the first point of contact, managing our main phone line, handling the admin inbox, and processing incoming post. You’ll look after the administration relating to our building, keeping on top of our facilities compliance, and provide support to the CEO and Board of Trustees, including scheduling meetings and taking concise and accurate minutes. We provide a regular programme of online and in-person training which you will work with the team to schedule, overseeing registrations and payments and ensuring everything runs smoothly on the day.
We are looking for someone who is organised, enthusiastic and quick to learn. You will enjoy working with all sorts of people, have great communication skills and be diplomatic, with an ability to take the initiative when opportunities arise. You will be confident with Microsoft Office and willing to learn how to use other programmes such as CIVI (our online database), Xero (for raising invoices), Microsoft Teams and Zoom (for online meetings).
Enabling a diverse voluntary and community sector to flourish in Oxfordshire. We do this by providing advice, information and training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.
In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.
If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.
This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.
ABOUT US:
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
Please read the additional information below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.