Office Support Jobs in Home Based
Team Lead: Modern Workplace
Information Services (IS)
Full-time
Permanent
£48,144 per annum
Application deadline: 12pm (midday) on Monday 14 October 2024
About the role:
We are seeking a Team Lead to provide engineering and technical leadership in the delivery of enterprise-wide IT modern workplace services to the Museum's circa 1,000 staff and for the partners and guests who visit and use the Museum's services. The role manages the 3rd line engineers responsible for the Museum's modern workplace across visitor and security services, operational and curatorial departments.
Key areas of responsibility:
- Technical and team leadership -
- Manage the design and project delivery of new modern workplace services.
- Engage with the Museum to understand how core modern workplace solutions are consumed and make recommendations on how best to improve the end user experience.
- Provide team leadership, mentoring and support for team members.
- Operational support -
- Responsible for ensuring the team maintain availability and performance of the Museum's IT modern workplace solutions. Liaising with senior managers, 3rd line colleagues and service delivery staff to ensure ITIL incidents and problems are resolved effectively.
- Active role in the Change Control and System Architecture processes.
- Ensure all systems are well maintained, documented, monitored and alerts are responded to appropriately.
- Vendor management -
- Ensure the IS department maintains excellent functioning relationships with its main software and application suppliers.
- Manage vendors including: selection processes such as RFP and scorecards to establishing operational SLAs and KPIs.
- Process and policy -
- Responsible for ensuring the team follow the appropriate policies and procedures to deliver services and change control.
- Contribute towards operational and project budgeting.
About you:
- Degree in Computer Science or equivalent.
- Technical skills - Cloud SAAS, Microsoft Office 365 (Intune/ Teams/ One Drive/ SharePoint); software management and provisioning; strong 3rd line IT Support and ITIL service delivery; mobile working methodologies; active directory, domain services and GPOs; detailed understand of how IT services are delivered and consumed by the customer; excellent documentation skills.
- Previous work experience as a Senior Applications Analyst or Senior Modern Workplace Engineer.
- Managerial skills - Team leadership either direct reports or during major projects; experience in leading the delivery of application services and change programmes; management and selection of 3rd party suppliers and vendors in delivering application services; proactively engaged with the IT Industry.
- Interpersonal skills - positive communicator and team player; analytical thinker and achievement focused; highly organised with excellent prioritisation skills.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place w/c 21 October.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we see the post holder working on site 3 days per week.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Charity People is delighted to be partnering with My Life Films to recruit for a Head of Marketing and Communications to join their small team in a critical role.
An award winning charity, My Life Films uses film and TV to enrich and support the lives of people affected by dementia. Known for their life story film service and for My Life TV, a specialist on demand streaming service with curated content designed to improve wellbeing, the organisation's programming is designed to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care.
As Head of Marketing and Communications you will lead marketing activity across the organisation as a whole, with a particular focus on helping to significantly scale up awareness, reach and impact of My Life TV in professional care settings.
Head of Marketing and Communications
Contract: Two year fixed term contract
Hours: The role is offered on a full time (37.5 hours per week) or four day a week basis with flexible working patterns also considered
Salary: £40,000 to £42,000 per annum
Location: Hybrid - the role is home based with two days per week in the London office (currently in Richmond but will be moving to Central London in January 2025)
Closing date for applications: Applications are being considered on an ongoing basis
Specifically designed to support the cognitive needs of people living with dementia, My Life TV can be used by individuals and their families at home as well as in care homes. As Head of Marketing, you will lead on the implementation of marketing strategies that contribute to Care Home-facing activity as well as broader strategic plans. With ambitious growth targets, marketing activity will be focused around increasing channel subscribers and building long-term relationships with care homes.
Main responsibilities within the role will include:
· Creating a well-defined and focused marketing plan to enable the effective delivery of organisational vision and strategy for growth
· Effectively implementing all marketing activities, with a particular focus on executing B2B campaigns to encourage growth in care home subscriptions to My Life TV
· Ensuring brand proposition and positioning for My Life TV is clear, consistent and effective
· Oversight of all external communications for the charity, including Press & PR, content creation and management of our social media channels, email marketing, updating and managing our website and all marketing collateral as needed
· Participating in industry events and marketing activities including care home shows, learning events, or conferences
· Working with the Business Development Manager to implement a customer experience journey from lead generation through to the onboarding stage
· Working with the Head of Content to ensure customer service support builds excellent customer relationships, and there is a positive ongoing customer experience
· Working with the Fundraising Lead to ensure communications with funders, corporates and other charity partners is aligned with broader marketing activities
· Ensuring strong identity and brand alignment across the organisation
· Effective management of the marketing budget
· Effectively sourcing and managing freelancers, sub-contractors and other service providers as needed
This role will suit individuals with a blend of skills and experience including the ability to work both strategically and operationally within a small team with an entrepreneurial spirit. We'd love to hear from people with the following skills and experience:
· Multi-disciplinary marketing experience across a range of disciplines e.g. digital marketing, comms & PR, direct marketing etc. You don't have to be an expert in all - but understand how they work together to deliver a strategy
· Experience building a marketing strategy, and implementing the necessary systems and processes to enable its effective delivery
· A strong track record of delivering effective multi-channel campaigns, working to fixed timelines and budgets
· Excellent written and oral communication skills including the ability to write compelling copy for a range of different audiences - the care market, partner organisations in the dementia field, and the wider public
· Strong team player - able to work effectively within a small multi-disciplinary team
· Excellent IT skills, ideally including previous experience using sales CRM software
· Strong people skills, with an ability to relate positively to, and engage with a wide range of people
· Experience working alongside business development teams to make sure the marketing and sales processes are aligned
· Ideally you would have experience working in a B2B context, a start-up environment or in a similar context to the care sector
The team at My Life Films is passionate, empathetic and works with integrity. If that sounds like you, you are encouraged to apply even if your experience doesn't precisely match the job description. The organisation is also open to requests for part-time work and will facilitate this wherever they can.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Location: Rochester Airport, Kent
Contract; Fulltime - Temporary
Salary: £12,313 per annum
Benefits:
- 33 days annual leave rising with service Occupational
- Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme Group
- Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
The Community Fundraising Assistant is fundamental administrative role that supports the Community Fundraising Team in the successful engagement of new and existing supporters. The role consists of a variety of key tasks including; arranging KSS attendance at community events, overseeing the placement and emptying of collection boxes and assisting the Community Fundraisers with the booking of talks to community organisations, groups and schools across our region. The role will also have input into activities such as supporting with fundraising campaigns, maximising income and increasing awareness of KSS in the community.
The post-holder will demonstrate a wide range of administrative skills including good written and verbal communication skills and will be able to establish and maintain good working relationships with a diverse range of individuals including our volunteers. Being organised, adaptable and able to juggle multiple priorities to meet deadlines is key. Although the individual will need to work independently at times, the post-holder should also be flexible, supportive, and able to work collaboratively within a busy team. Providing excellent customer service and support is essential, with previous charity fundraising experience desirable.
MAIN RESPONSIBILITIES:
- Provide day-to-day management of KSS activities relating to talks and presentations as well as event attendance within the local community, acting as a key internal and external point of contact.
- Carry out administration regarding talks, presentations, events and collections attended by the charity, including creating and updating relevant records on the charity database.
- Contribute to the delivery of the Community Teams objectives, with the oversight of key office-based volunteer activity in order to support on projects and weekly administrative tasks.
- Act as a key liaison within the Community Team, ensuring that Community Fundraisers and Community Fundraising Manager are supported as required.
- Explore and propose opportunities for KSS to raise awareness and grow its brand awareness and income, in line with KSS strategy.
- Source volunteers to attend talks, community events and store collections, guiding new volunteers through the process of becoming a speaker for KSS by organising shadowing and ensuring they have all the necessary information and equipment. Liaise with groups and volunteers to ensure that talks and cheque presentations go ahead smoothly.
- Provide excellent stewardship and customer service by responding to all communications in a timely and professional manner, ensuring that the system is updated without delay and that relevant stakeholders are informed as required.
- Understand and keep up to date on all relevant fundraising regulations and best practice guidelines – as set out by KSS’s internal processes, policies and procedures and ensure that these are adhered to in all practices.
- Work closely with colleagues in Marketing and Communications to ensure consistency of the charity’s brand and message within community fundraising activities.
- Oversee the management of our static collection boxes, working alongside our volunteer collection box agents, to ensure this income revenue is maintained and developed.
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th October 2024. However, the role may close prior to this date if a suitable candidate is found.
REF-217 096
Would you love the opportunity to rejuvenate the campaigning DNA of a respected, well-established and well-resourced conservation charity?
This is a newly created role, at the heart of a new organisational structure for Friends of the Lake District. The Head of Campaigns and Engagement is a vital recruit that will support the organisation to return to its pioneering roots, being bold and brave when it comes to campaigning ambition.
Salary: £52,522 FTE (full time equivalent)
Location: Hybrid, between Kendal office and home
Contract: Permanent
Hours: 35 hours full time, open to reduced hours and 4 days per week
Benefits: 25 days holiday (increasing to 30 with length of service), 6% pension contribution
Culture: Flexible, life and family-friendly, supportive and collaborative
About the role
The Head of Campaigns & Engagement is very much a 'hands-on practitioner' in their own right, leading and managing high-profile campaigns, events, and projects across the organisation.
You'll be a member of the Senior Leadership Team, playing a key role in the collective leadership of the charity, including the successful rollout of its strategic, organisational, and cultural evolution.
You'll be responsible for developing strategies for Campaigning, Communication, Membership/Volunteering, and Engagement. You'll take accountability for delivery against those strategic aims, managing your team to achieve targets agreed for each area.
A bit about the charity...
Friends of the Lake District is an influential landscape conservation charity, founded in 1934 by campaigners who believed passionately in protecting the beautiful landscapes of Cumbria, and 90 years on they remain committed to this cause. Over the next three years, they'll deliver a new strategy, based on months of careful research and consultation. As a result, they're expanding and bringing new resources into many areas of the organisation to help ensure they are fit for the next 90 years. You'll be joining at a great time to build on our successes and help shape the future.
What about you...
You'll relish the intellectual challenge of quickly getting to grips with complex issues relating to the unique landscapes of Cumbria. You'll also need the political sophistication to chart a course between positions that might often be entrenched or polarised.
We'll be looking for you to demonstrate:
* Seasoned campaigning skills, delivering public-facing advocacy campaigns that gain traction in the media.
* Effective leadership, with ability to inspire and galvanize people whilst allowing the space and freedom for independence.
* Exceptional communication skills with high emotional intelligence, able to navigate complexity with nuance.
* Creativity, you unlock innovation as an individual and leader.
* Positivity, optimism and solutions-focused approach, able to see a path through short-term challenges and maintain morale and vision.
If reading this advert has made you think 'this just has to be my next job', then we'd love you to hear from you.
Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: 9am on Friday 11th October
Interviews: date to be confirmed
Please get in touch asap if you are interested, as we would love to begin conversations with interested candidates early where possible.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job role: Bid and Tender Writer
Hours: 37.5 hours per week Monday to Friday
Salary: £36,920 rising to £41,080 upon successful completion of probation
Location: Home based - contractual location will be set in line with successful candidates location
More than just a job…. a choice to make a difference
Why work for us?
If you are looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you!
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.
We are going through a really exciting period, and are looking for someone to join our dynamic Business Development team to help us provide services where we can really make a difference!
Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities.
About the role
We have an exciting opportunity for an experienced Bid and Tender Writer to join our amazing business development team and support with securing new business in communities where we know our expertise will have a positive impact for people who need to access our services.
You will be working with MHM subject matter experts to obtain information and best practice and turn this into clear and persuasive content. You will be be responsible for writing and formatting bids, ensuring content and look are in line with the MHM approach. You will also support to produce presentations related to bids, as well as collating content, editing and proof-reading bids and ensuring all deadlines for draft responses and final submissions are met.
What we need
To be successful, you will be able to produce high quality, customer focused bids from start to finish. You will have exceptional organisational skills and the ability to work under pressure to meet deadlines. You will be able to understand the needs of the customer and effectively carry out research and look at best practice to produce winning bids.Understanding and interpreting customer needs from meetings, wider research, ITT content and interpreting this into an effective, winning bid. You need to be proactive in participating in key meetings to ensure bid solutions and content exceed customer needs, show innovation, and best practice.Take Ownership of lessons learned and development of best practice content for bid library and development.
Please see the job description for full details of the role, and describe how you meet the criteria
What we offer you
Competitive salaries, with an annual pay review process
25 days Annual leave, increasing with length of service, plus bank holidays
Enhanced Occupational Sick pay
Family friendly and flexible working arrangements to support a good work life balance
Access to our Wellbeing Offer – including EAP, Virtual GP service and wellbeing resources
Life Assurance and Free Will writing service
Blue Light Card and Charity Workers discounts
Access to Tickets for Good
Employee recognition and celebration schemes
Bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
Closing date: 9am Monday 14 October
Interviews will take place on 24 and 28 October, location to be confirmed.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Student Voice Facilitator will work within the Student Voice team to develop and deliver innovative representation practices, ensuring our members can exercise their student voice and influence university decision-making. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking. Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extraand co-curricular student experience. At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years. This role is funded for the next three years, the planned timeline of the Student Futures portfolio.
Responsibilities include:
FACILITATING QUALITY REPRESENTATION PRACTICES:
- Facilitate representation practices within Student Futures, both in person and online, in line with KCLSU’s Student Voice Partnership Agreement and Student Voice Design Framework;
- Lead on development of innovative facilitation methods to foster collaborative, productive spaces for student participation that are fit to respond to the issue at hand;
- Create toolkits, guidance, and other training materials to support the facilitation skills development across KCLSU and King’s;
- Develop and deliver training on facilitation skills for KCLSU and King’s colleagues.
SERVICE DEVELOPMENT:
- Work with Student Voice colleagues to expand the capacity and reach of the team across King’s;
- Support the development and delivery of an evaluation process for the facilitation of student voice within projects or service areas, ensuring monitoring requirements are met in order to demonstrate impact and track progress over time;
- Represent KCLSU’s Student Voice team and promote the Student Voice Design Framework to King’s colleagues and other relevant stakeholders;
- Create and deliver training, guidance, and on-going support for Student Officers and other student representatives on facilitation, student voice, and related areas, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
A successful candidate will have:
KNOWLEDGE:
- Strong knowledge of facilitation approaches and techniques, and their application in various situations
- Understanding of the ways in which social inequalities and lived experiences may impact participation
- (Desired) Awareness of current issues affecting students in the higher education sector
- (Desired) Understanding of representation systems and practices
EXPERIENCE:
- Experience of facilitating research participation, service user engagement, public engagement, membership engagement, and/or other forms of feedback and participation exercises
- Experience of working or volunteering in the education, public, and/or voluntary sectors
- Experience of working in successful partnership with a range of stakeholders
- (Desired) Experience of working with young people, students, or similar
- (Desired) Experience/involvement working with a membership organisation as an employee, representative, or trustee
- (Desired) Experience of delivering training to a professional audience
The list above is not exhaustive. For further details, please review our Job Pack
Our values
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Global Director of Campaigns
Contract: Permanent, Full time
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £71,687 – £81,430 per annum with excellent benefits or equivalent established grade 1B salary and benefits in the country of employment.
Locations: This role can be based in the United States (New York), United Kingdom (London), Kenya, or any location where WaterAid has an office subject to the right to work in the particular location
For the UK Location: We offer hybrid working, A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Policy and Campaigns to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Global Director of Campaigns to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Campaigns team leads the WaterAid Federation to drive the design and delivery of WaterAid’s major campaigns efforts to achieve SDG 6. The role specifically leads our two Global Advocacy Priorities (GAPS) across the WaterAid Federation and works in partnership with regional teams and country programs to develop national campaigns that achieve policy change in programme countries and key development actors.
About the Role:
With 10 years to achieve Agenda 2030, the SDG 6 targets on clean water, decent sanitation and good hygiene are among the furthest behind. Achieving universal, sustainable WASH will require a major mobilisation of resources, public demand and political will. The successful candidate will build campaigns that drive that public demand, playing a pivotal role in driving forward this agenda, delivering improvements in the lives of millions of the world’s poorest people.
In this role, you will:
1. Vision and direction
- Articulate a clear vision for the organisation’s campaigning; lead the organisation and the team to implement this vision and help deliver an increase in the scale and impact of WaterAid’s global influence to accelerate progress towards SDG6;
2. Global Campaign Plans
- Lead the design and implementation of WaterAid’s priority global campaigns to maximise WaterAid’s influence on global and national political debates, working in partnership with senior leaders across the organisation.
- In partnership with the Global Policy and Advocacy Director, ensure WaterAid’s campaigns and advocacy are rooted in robust evidence and credible policy analysis;
- In partnership with WaterAid’s International Affairs Director, work to strategically influence and position the organisation’s key campaign agendas in international and multilateral fora.
- In partnership with WaterAid’s senior leaders, support the development and implementation of national level campaign plans, to deliver policy and practice change in key countries, and identify opportunities to bridge between national and global campaign agendas;
- Lead the design and delivery of WaterAid’s public campaigning efforts, working with colleagues to develop the campaign creative, tactics, and public mobilisation plans.
- Work with communication colleagues to develop campaign messaging and branding.
3. Global coalition development
- Strategically position WaterAid within global civil society networks, balance leadership with support for wider movements, and identify opportunities to work with allies and influence decision makers; including utilising high level WaterAid representatives from across the Federation;
- Support regional teams to position WaterAid strategically in regional networks;
4. Communications and representation
- Strategically position WaterAid at key external events, including being able to build networks and alliances through effective public speaking, news media and social media presence; utilising high level WaterAid representatives from across the federation as appropriate.
5. Leadership and management
- As a member of the Department’s Senior Management Team, take shared responsibility for shaping both the department and WaterAid’s strategic global campaigns approach, championing a matrix style of working with teams and colleagues around the world;
- Work in partnership with the Global Director of Policy and the Global Director of International Affairs to maximise the synergies between the Policy, Campaigns and International Affairs teams, encourage a team culture of strategic collaboration and ways of working that foster the breaking down of silos;
- Line manage the two Head of Campaigns; lead the team effectively, with a strong focus on individual performance management, team cohesion and integration within both the department and the wider organisation, in accordance with the core values of WaterAid;
About You:
- A proven track record of leading successful international campaigning and advocacy initiatives, including through influencing institutions and governments, mobilising constituencies and achieving ambitious political change;
- Proven experience of mobilising the public on SDG thematic areas.
- A keen political ‘savviness’ and an awareness of the potential for achieving political change primarily, with a demonstrated track record of both insider and outsider approaches and sophisticated understanding of when and how to apply them;
- A strategic and innovative thinker with the ability to deliver tangible results. Someone who embraces complexity and uncertainty;
- A creative force, with an understanding of how to turn a strategy into a campaign.
- Experience of leading, managing and motivating others and driving change;
- The ability and credibility to represent WaterAid at senior levels and to communicate with a range of audiences, including the media, conference audiences and the general public;
- Proven experience of networking and communicating with NGOs, government officials and politicians, working with partners in Africa and/or South and South-East Asia;
- Experience working in a developing country context;
Although not essential, we also prefer you to have:
- Relevant language skills other than English (French, Spanish or Portuguese)..
Closing Date: Applications will close at 23:59 on 13th October 2024. First interviews will be held between 17th - 18th October 2024 via Microsoft Teams.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
We have an exciting opportunity for a Store Associate to join our friendly Store in St Ives!
This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.
As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store. Weekend work will be a key part of the role.
Store Location: 8 The Pavement, St Ives, Cambridgeshire, PE27 5AD
Hours: 21 Per Week.
Permanent Contract.
Some of the Key Responsibilities
- Excellent Customer Service
- Visual Merchandising
- Organising Stock, Pricing and Steaming stock before going on the shop floor.
- Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
- Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
- Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
- Actively encourage the public to donate saleable stock.
- Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.
Ideal candidates should have
- Experience of working in a retail environment due to the nature of the store.
- Experience of cash handling
- Working in a customer service environment
- Experience of working on own initiative
- Knowledge of working in a fashion environment
- Basic IT skills
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
Programme Funding Manager, Global Greengrants Fund
Application Closing Date: 7 October 2024
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £55,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Programme Funding Manager needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
The Programme Funding Manager provides cross-team support to strengthen the organisation’s funding and budget management functions and ensure the successful delivery of GGF’s grantmaking and other programmatic activities. This includes collaborating with multiple teams within GGF UK and GGF US including the Programmes, Grants Management, Finance and Philanthropic Partnerships teams, to design and implement systems, processes and improvements to ensure high quality budget management and high standards of donor and regulatory compliance across all funded activity.
The role is responsible for the budget management of all GGF UK-funded programmatic activities, working with Programmes colleagues, Advisory Board representatives, donor relationship managers, Finance staff and others to ensure funds are spent appropriately in line with project plans and donor obligations.
The candidate profile
The ideal candidate for this role will have substantial experience in a similar capacity within charitable, environmental, development, social justice, feminist, gender, or human rights organisations, particularly in an international setting. They will be adept at enhancing collaboration across multiple functional teams, including those operating internationally, to ensure effective and compliant funding and budget management, especially with restricted income. The candidate will demonstrate a strong track record in designing, managing, and refining systems and processes for better budget management and donor compliance in complex, multi-stakeholder environments. Their experience should include managing large, multi-year programmatic budgets exceeding $5 million and ensuring adherence to donor agreements and regulatory requirements, such as those of the Charity Commission.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.
How to apply:
Applications need to be submitted through GGF UK’s job platform by 7 October 2024 at 23:00 GMT. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.
This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.
The key responsibilities of this Credit Controller role include:
- Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
- Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
- Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
- Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
- Proactively chase outstanding debts through telephone calls, emails and letters
- Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
- Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
- Maintain accurate contact and contract information for all customers
- Contribute to the development and implementation of process improvements and recommend internal process improvements
- Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities
More about SignHealth:
Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.
Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.
We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.
The successful candidate will have:
- AAT qualification or qualified by experience
- Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
- Experience with finance systems such as QuickBooks etc
- A background working in the charity or social care sector ideally
- Effective team player able to work on your own initiative as well as part of a team
- Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines
This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a full time, permanent basis.
As a Store Manager you will manage the day to day running of our Flint Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Unit D2 Flintshire Retail Park, Holywell Road, Flint, CH6 5GB
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to work 5 days out of 7 (total of 35 hours per week) on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.
Our basis and values
Benefits
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Corporate University
*T&C's apply based on contract
The client requests no contact from agencies or media sales.
35 hours per week (open to discuss flexible arrangements)
Location: Flexible - work from anywhere in the UK, with occasional travel into our London office
Hello!
Thank you for taking a moment to consider this opportunity.
You may not know The Children's Society - sometimes we can be too much of a well-kept secret (although this is changing and you've a big part to play ...) - but you'll definitely know why we exist. It's incredibly hard to be a young person in the UK today - and has been getting harder every year for as long as we've been listening to young people through our world-leading Good Childhood Report.
In 2020, the Board and Executive Leadership Team agreed a bold new strategy that we believe will transform the experiences of young people in this country. At this time, we agreed a new Vision and Goal, confirmed our Values and refreshed our Brand, along with developing a Theory Of Change that prioritises where we can best focus our efforts and informs our Impact Plan.
As we stepped into 2024, we commenced with the private phase of an audacious Major Appeal to generate c£100m of new funding over the next 8 years; we are building towards a public launch of this campaign throughout 2025. At the heart of our plans to achieve this appeal and the transformative impacts for young people are our Brand, Audiences and Storytelling - particularly as we centre the voices, needs and experiences of young people.
As the audience insight manager at TCS, you will help us to put our audiences at the heart of everything we do. You will use your knowledge of our target audiences, the wider charity market and our brand to inform effective and creative decision-making on campaigns and activities.
You'll help us to optimise activity and innovate by bringing insight together from a range of sources (primary and secondary) to ensure we are always audience first and insight led. You'll be responsible for horizon scanning and trend analysis to ensure colleagues across social impact stay abreast of new developments in and outside the sector. And you'll oversee our brand tracking and audience testing and will be responsible for managing and delivering qualitative and quantitative research projects liaising with external agencies as well as internal stakeholders.
With previous experience in an insight, strategy or research role, you will be an expert at interrogating qualitative and quantitative information; able to pick out the most useful points and build a persuasive strategy through effective story telling. You're proactive and excel at building strong stakeholder relationships. And you're always looking for new and better ways of gathering insight.
In order to be successful in this role, you must have:
-Experience of conducting primary research (quantitative and qualitative)
-A good understanding of the charity sector
-Strong analytical skill-set, being able to bring together data from a range of sources in meaningful ways
-Excellent communication and story telling skills
I've provided more information in our Application Pack. Are you ready for the next chapter of your insight career? Why not use your insight skills for good to help us give young people the childhood they deserve. I look forward to meeting you.
Stefanie
Head of Supporter Insight
The closing date for applications is at midnight on Wednesday 16th October 2024.
We are hoping to hold interviews on Tuesday 22nd and Thursday 24th October.
Should we receive suitable applications prior to the closing date we may close the role early so I urge you to submit your application at your earliest convenience.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
IN3
Sense has an exciting opportunity for a motivated individual to join us as our National Events Manager on a 6 month fixed term basis. You will be working flexibly between home and our head office in King's Cross, London.
We are looking for an experienced and proactive events manager to join our ambitious National Events team. This role will manage the recruitment, marketing and logistics of events within our National Events portfolio including our largest event, London Marathon, managing a team of 500 and raising over £1M, alongside managing events such as Paris Marathon. This role also manages one direct line report and has strategic oversight of their events. of the events that they manage.
Key responsibilities include:
- Successfully manage allocated events in the National Events portfolio, ensuring the events achieve their financial targets and generate net income and ensuring their continued success into the future.
- Working with the Head of Events to set and regularly monitor income and expenditure budgets, putting mitigation plans in place when needed.
- Lead on the product development of one to two new Sense-owned challenge products to re-engage warm supporters and engage cold audiences through smart data analysis and a good understanding of the challenge events market.
- Line manage a National Events Fundraiser, ensuring that they are achieving their core objectives, reach the KPIs for their Events and supporting their professional development.
- Lead on the development of the role’s event marketing, promotional and communication plans, ensuring these are fully implemented and adhered to.
- Play an active role in events strategy and planning meetings, contributing viable and carefully evaluated ideas and opportunities.
- Recruit and steward event participants and support other colleagues with this, as required.
Key skills and experience
- Extensive experience of successful events fundraising
- Experience of managing a variety of fundraising events with large volumes of participants
- Demonstrable experience of budgeting and financial reporting.
- Considerable involvement in strategic event planning.
- Proven experience in evaluating current events and implementing these learnings in future project plans.
- Experience in evaluating new event fundraising opportunities.
- Excellent organisational and administrative skills with an ability to prioritise, plan and manage a complex and varied workload
- Able to manage and analyse events and participant data via database management systems
- Excellent networking and interpersonal skills with the maturity and ability to communicate with a wide range of supporters, colleagues, supplier etc.
- A willingness to travel in the UK and to attend and assist at events during evenings and weekends, for both the national and community teams
- Highly organised, efficient, methodical approach to work with strong organisational skills and attention to detail
- Flexible enough to work on own initiative but also team focused
- Supportive, reliable and enthusiastic team member
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)
Start date: November 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 27th October 2024
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.
The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.
OUR VALUES
upReach upholds the following values:
-
Perseverance
-
Integrity
-
Advocacy
-
Aspiration
-
Proactivity
CORE RESPONSIBILITIES
Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team; supporting them to meet financial targets, provide excellent stewardship and to implement key administrative and financial processes.
The core responsibilities include:
Income generation and External Engagement
-
Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.
-
Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;
-
Departmental email inboxes
-
Prioritising requests and responding where appropriate
-
-
Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.
-
Support the timely production of monthly management reports.
-
Play a key role in the complaints procedures for the department and conduct full investigations where needed.
-
Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.
-
Keep on top of developments, changes in trends and patterns, new techniques and legislation.
Finance
-
Act as the key liaison point between the income generation and finance team.
-
Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.
-
Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.
-
Create and maintain accurate records in the finance system, including billing values, timings and dates.
Team Working
-
Work with colleagues across the department and organisation.
-
Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.
-
Ensure upReach promotes a high performance culture and professional integrity.
-
Support the implementation of business improvement and people development initiatives.
-
Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
Other
-
Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
-
Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
-
Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments
-
Strong administrative and numeracy skills
-
Excellent communication skills (both oral and written)
-
Problem solving and solution focussed
-
A wonderful team player with a positive and enthusiastic approach
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;
-
Strong relationship building and customer service experience with internal and external stakeholders.
-
Experience working in a fast-paced environment.
-
Ability to maintain accuracy and work independently to find solutions to problems.
-
Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)
-
Ability to work cooperatively with and through people to reach goals.
-
High-level of computer literacy, specifically Google Suite
-
Working on a variety of projects at the same time and delivering to deadlines.
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
-
Flexible and hybrid working.
-
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
-
Birthday leave.
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, this increases to 5% after 5 years of working with us.
-
Cycle-to-work scheme.
-
Monthly socials.
-
Dedication to Staff Wellbeing through our Employee Assistance Programme
-
Personal Development Budget, activated after 6 months in the role.
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Ethnic Minorities Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
Socio-economic Background Network
-
READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 11:59pm on 27th October 2024.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR SOLUTIONS
DECENTRALISNG & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
For more information about Start Network and what we do, please visit our website.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
JOB PURPOSE
The Grant Management and Finance Advisor role is based in the Finance Team and works closely with the Resource Mobilisation and Programme teams. The role contributes to the effectiveness and impact of our work by supporting the sound financial, grant management, and administrative practices across Start Network. The post holder will ensure that the financial and administrative systems and procedures for the programmes and budgets are of high quality and compliant with donor and legal requirements.
JOB PURPOSE
This role is based in the Finance Team and works closely with the Resource Mobilisation and Programme teams. The role contributes to the effectiveness and impact of our work by supporting the sound financial, grant management, and administrative practices across Start Network. The post holder will ensure that the financial and administrative systems and procedures for the programmes and budgets are of high quality and compliant with donor and legal requirements.
KEY ACCOUNTABILITIES
GRANT MANAGEMENT & REPORTING
The role will be responsible for the end-to-end grant management cycle for a number of large and / or complex grants from institutional and corporate funders. This includes the following accountabilities:
-
Work with fundraising and programme teams to manage the smooth running of donor preliminary assessments, start up and close out processes
-
Support grant monitoring calls working with Programmes, Resources Mobilisation and Operations functions.
-
Support the development of specific subaward grant processes where appropriate. Manage sub-grants to member and non-member organisations from contracting to reporting, recording, compliance, and managing financial risk as appropriate.
-
Manage donor financial reporting, set up systems and process to ensure reporting is compliant, timely and accurate.
-
Compile donor financial reports and payment requests ensuring accuracy with Start Network financial systems and work with finance team to develop a consistent process for reconciliation of donor financial reports.
-
Support in advising Resource Mobilisation, Finance, Programmes, and Operations teams on best practices in grant management processes as required.
-
Review and provide advice on donor agreements to ensure feasibility from an operations perspective.
GRANT ADMINISTRATION AND TRAINING
-
Support on grant tracking processes, establishing and managing a grant management tracker and calendar. Work closely with the resource mobilisation team to maintain trackers and to communicate key dates.
-
Support for financial reporting and grant management training for Start Network peers and members.
FINANCIAL AND BUDGET MANAGEMENT
-
Manage complex grant budgets, ensuring all stakeholders are accurately informed and grants are drawn down appropriately
-
Support on the development of grant management procedures
-
Develop processes to ensure smooth payment to grantees. Work with the Finance team to support implementation of these processes.
-
Support preparation of team specific and project budgets as required for presentation to prospective donors and or governance committees
-
Support on development of grant specific management reports to inform financial decision making.
-
Meet regularly with budget holders for financial monitoring of grants, to advise on and take decisions on reallocation of funds where required.
-
Monitor income and fund transfers from donors and where relevant- grant custodians.
-
Work with the resource mobilisation teams to support donor-related internal and external audit requirements
-
Working with the finance team, support on development of processes to ensure consistency of grant financial management (ICR, FX rates, salary postings)
-
Support on monitoring of financial risk related to exposure on sub-grant agreements. Support with preparation of policies and papers to be presented to the FAC and R&C committees.
-
Support and advise from a grant management perspective on wider finance team initiatives.
PERSON PROFILE
QUALIFICATIONS, EXPERIENCE AND TECHNICAL SKILLS
-
Working knowledge of institutional and international donors, grant management, compliance and audit processes
-
Proven ability to develop and manage complex budgets, and to draft high quality financial reports for colleagues and donors
-
Knowledge of and ability to work with financial systems, and experience of setting up and implementing administrative and financial processes
-
Demonstrable experience of managing multiple deadlines requiring attention to detail.
-
Experience of capacity building of colleagues and or partner organisations
-
Experience of building relationships across diverse teams and geographies
-
Excellent communication skills in English; ability to communicate complex technical issues information to a range of audiences
-
Intermediate skills in Microsoft Office 365, specifically Excel
KEY COMPETENCIES
-
Communication: Able to convey complex information concisely to different audiences
-
Strategic Thinking: Deliver results with awareness of impact on others internally and externally by considering the positions and perspectives of relevant stakeholders
-
Collaboration: Actively promote collaboration by spotting and breaking down barriers to siloed working, connecting colleagues, teams, and initiatives.
-
Leadership of self and others: Willing to share own expertise with others in the organisation and network, both formally and informally
-
Ability to adapt and learn: Balance the need to follow systems and processes with the courage, identifying when systems and processes do not align with the mission, suggesting alternatives
-
Getting things done the Start Network way: Deliver results in pursuit of our mission by holding yourself to account for your work, taking decisions relevant to your role and supporting colleagues whilst having fun