Office manager jobs

Drive Growth. Build Partnerships. Empower Young People

Are you an ambitious, strategic leader with a passion for growth and innovation?
Do you thrive on developing partnerships that drive real social impact?

If so, this is a rare and exciting opportunity to join Young Enterprise (YE) as our first Director of Income and Development — a pivotal new leadership role shaping the future of our organisation.

Who We Are

We’re Young Enterprise, a national charity with a bold mission: to give every young person the opportunity to learn, to work, and to thrive.

For over 60 years, we’ve empowered more than 7 million young people with the skills, confidence, and enterprising mindset they need to succeed in life and work. Whether launching a student company, learning financial skills, or developing leadership and resilience, we help young people unlock their potential and build brighter futures.

We’re now entering a dynamic new chapter — and we’re looking for a confident, visionary leader to help us grow our income, strengthen partnerships, and expand our impact.

Why Join Us?

We’re proud of our people-first culture and the passionate, collaborative team behind our mission. Here’s what you can expect:

• A strategic, high-profile leadership role with the scope to shape national impact
• A creative, ambitious environment where new ideas are encouraged and celebrated
• Flexible hybrid working, generous holiday allowance, and wellbeing support
• A strong commitment to equity, inclusion, and belonging
• The opportunity to build and lead growth that changes young people’s lives
• Being part of the global Junior Achievement Network, with peers in 140 countries worldwide and the opportunity to develop partnerships with global/multi-country funders

About the Role

This is a key senior position within our organisation — ideal for a strategic thinker with entrepreneurial flair and the drive to deliver transformational results.

As Director of Income & Development, you’ll lead our income generation strategy, securing and diversifying funding across corporate partnerships, trusts and foundations, individual giving, and commercial ventures. You’ll be at the forefront of growing our resources and influence, ensuring we have the means to deliver our Transforming Futures Strategy.

You’ll:

• Develop and lead a forward-thinking income growth strategy, driving innovation and results
• Build new, high-value partnerships while nurturing long-term funder relationships
• Identify emerging opportunities and trends across the fundraising landscape
• Work closely with colleagues across programmes, impact, and operations to create fundable, evidence-led propositions
• Represent YE externally at senior levels, building visibility and credibility across sectors

It’s a role for someone who sees opportunity where others see challenge — and who can turn bold ideas into sustainable results.

You’ll Love This Job If You Are…

• An ambitious, strategic, results-driven leader with a track record of income growth
• A creative and entrepreneurial thinker, unafraid to innovate and challenge the status quo
• An exceptional relationship-builder, confident engaging at board and CEO level
• Experienced in securing six- and seven-figure partnerships across multiple income streams
• Skilled in translating data, insight, and impact into compelling investment cases
• Passionate about youth opportunity, education, and social impact
• Collaborative, resilient, and motivated by the power of teamwork and purpose

Key Responsibilities

Strategic Leadership & Growth

• Develop and deliver an ambitious income generation strategy to grow and diversify funding.
• Lead with innovation, aligning income strategy to YE’s Transforming Futures vision.

Partnership Development

• Build and sustain high-value partnerships with corporates, trusts, and individuals.
• Champion best-in-class relationship management and stewardship.

Innovation & Market Insight

• Identify new funding models, trends, and opportunities across sectors.
• Position YE as a thought leader in enterprise and financial education.

Collaboration & Alignment

• Work closely with programme and impact teams to create compelling, fundable propositions.
• Actively contribute to the Senior Leadership Team and Board-level discussions.

Performance & Compliance

• Lead financial forecasting and income reporting, ensuring compliance and transparency.

Keeping Young People Safe

We are deeply committed to safeguarding children and vulnerable adults. All successful applicants will undergo an enhanced DBS check before starting and will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to take on a strategic leadership role where your creativity, drive, and influence can transform young lives, we’d love to hear from you.

Please send your CV and instead of a traditional cover letter, please answer these three questions, using up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Interviews will be held either in person or via Teams, and may take place before the closing date. Applications must be received by 23:30 on 10 December 2025. First round interviews earmarked for 17 December 2025 at our office near Russell Square which will involve a presentation.

Questions (250 words max per answer)

1. Personal Contribution:
What are the top three strengths, skills, or experiences you bring to the Director of Income and Development role, and how will they help you grow Young Enterprise’s income, partnerships, and impact?

2. Vision and Ambition:
If appointed, what would you most want to achieve within your first 12 months in this role, and why are these priorities important to you and to Young Enterprise’s mission?

3. Motivation and Values:
Why does leading income generation and development at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Lead Growth. Build Impact. Inspire Futures.

Job title: Content Creator

Hours: Full Time 37.5 hours a week Monday to Friday preferred but open to discussions about part-time or more flexible options

Salary: £28,000 - £32,000 per year depending on experience

Reports to: Director of Engagement

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office and occasional travel across the UK 

Contract: Permanent

About Leukaemia Care 

Leukaemia Care is the UK charity supporting anyone affected by leukaemia, MDS, or MPN.We provide trusted information, practical and emotional support for people affected by leukaemia right across the UK from our base in Worcestershire and our Hospital Hubs in more than 20 locations around the country .

Purpose of the Role 

We are looking for a creative, confident Content Creator to help us bring Leukaemia Care’s stories to life. You will create high-quality videos, photos, and posts, and copy that connects with people affected by leukaemia and those whose fundraising can help to support our work.Your work will grow our presence across social media channels, and feed into other communications and marketing activity raking place across the organisation to deliver our services and raise funds for them. 

This is a hands-on role for someone who enjoys storytelling, understands how to engage audiences, and can turn real stories and moments into inspiring digital content. 

Key Responsibilities

Content Creation 

Plan, film, and edit short-form videos and other content (including Reels, Stories, TikToks, YouTube Shorts) that show our services, staff, and community in action – explaining the impact of our work to patients, carers, professionals and fundraisers.

Capture photos at our Worcester HQ and at events, patient groups, or partner sites around the country.

Write and schedule social posts that match our tone and campaign goals.

Work with the wider Engagement team to generate content for internal communications and direct marketing materials.

Work with the Design Officer to produce graphics and templates for digital channels.

Repurpose patient stories, blog posts, and booklets into engaging social-friendly formats. 

Ensure all content meets accessibility and consent standards. 

Social Media and Engagement 

Manage day-to-day posting across Instagram, Facebook, LinkedIn, and TikTok, and any other relevant channels.

Work with our external social media agency to plan and deliver paid and organic campaigns.

Monitor engagement, respond to comments and messages, and ensure our online tone is kind, inclusive, and supportive.

Track performance through analytics and share monthly reports with the team. 

Collaboration 

Work closely with the Director of Engagement and Design Officer on campaign planning.

Liaise with colleagues across Fundraising, Patient Services, and Information to gather stories and create relevant content.

Support filming or photography days for PR and awareness campaigns.

Contribute to monthly content planning and creative meetings across all communications and marketing activity. 

Travel and Filming 

Visit hospitals, patient events, and partner locations to film or photograph stories that highlight our impact.

Maintain safe and respectful filming practices, including full consent and safeguarding compliance.

Must hold a valid UK driving licence and have access to a car (mileage reimbursed). 

Person Specification 

Essential

• Strong experience creating engaging digital content for social media.
• Confident filming and editing short-form video using mobile or DSLR.
• Excellent written skills and understanding of tone for different audiences.
• Working knowledge of tools such as Canva, CapCut, Adobe Express, or similar.
• Experience managing or contributing to social accounts for an organisation or brand.
• Self-motivated, well-organised, and comfortable working to tight deadlines.
• Full UK driving licence and access to a car. 

Desirable

• Experience working within a charity, healthcare, or community organisation.
• Knowledge of accessibility standards and inclusive design.
• Familiarity with paid social media or Google Ad Grants. 
• Basic photography and graphic design experience.
• Understanding of SEO and analytics tools (Meta Insights, Google Analytics, Looker Studio). 

Why it’s great to work at Leukaemia Care

As well as the satisfaction of knowing you improve the lives of people with leukaemia, blood cancer, we also offer the following:

• Annual leave of 36 days including 8 bank holidays, (for full-time staff, pro-rata for part-time staff).
• Additional discretionary annual leave between Christmas and New Year.
• Pension scheme with Aviva - we will match employee contributions up to 7% of qualifying earnings.
• Life Assurance (also known as death in service benefit) of four times annual salary.
• Employee Assistance programme.
• Cycle to work scheme.
• Enhanced sick pay (as set out in our staff handbook).
• Bereavement leave of up to five days paid leave should the need unfortunately arise.
• Free onsite parking at our offices in Worcester (if applicable)
• Induction training and ongoing training to help you deliver your role
• Staff social events – in person and online to ensure all employees have an opportunity to get involved.

We will also ensure that you are supplied with the right equipment for the job and

to work safely - this may include a laptop as well as equipment to make your working day as comfortable as possible. If the job requires it, we also reimburse pre-approved travel expenses.

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 Hours per week
Salary: £55,155 per annum (London)
Benefits: Read more about the excellent benefits we offer on our website
Contract type: Fixed-term - 2 years
Travel: Occasional travel across the UK including Wales, Scotland and Northern Ireland
Closing date: 23:59 hours, Sunday 4 January 2026

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
You will join the UK Advocacy and Health Intelligence Department within the Chief Executive's Directorate. The team is responsible for leading UK strategy development and delivery across advocacy (policy, public affairs, campaigning) and health intelligence, working closely with colleagues across the UK to ensure effective delivery of the strategy in each nation. The department sits in the Chief Executive's Directorate to ensure driving positive change with and for people with arthritis is at the heart of the organisation.

The Department works closely with colleagues across the charity, including Services, Research and Income and Engagement to ensure we are joined up in our approach to arthritis.

About the role
The Researcher is a new, important post at Arthritis UK. Working within our Health Intelligence team, you will lead on providing expertise on the latest relevant research evidence, providing a responsive, robust and balanced assessment of the available evidence and any key gaps to shape the charity's UK advocacy agenda, and drive organisational priorities. Working across a range of issues you will play a crucial role in ensuring that the experiences and needs of people living with arthritis are understood and acted upon, and that arthritis is taken seriously across the UK.

About you
If your knowledge, skills and experience include the following then we'd love to hear from you:

• In-depth knowledge and experience in working in health-related, research.
• Experience in the synthesis and evaluation of research evidence across a range of sources (including grey literature), including in the design and delivery of rapid reviews.
• Experience in communicating clearly and succinctly to non-technical and non-expert audiences, through both written formats (e.g. briefing papers) and verbally (e.g. via presentations and meetings with senior stakeholders), with a robust approach to accessibility throughout communication.
• Demonstrable understanding of how research can be used to shape policy and practice.
• Experience of consistently applying a range of techniques and research methods applicable to framing research questions, evidence review and research evaluation.
• Able to communicate findings and conclusions clearly to non-specialist and specialist audiences.
• Educated to at least master's degree level or equivalent.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits
Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support - including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

Application deadline and shortlisting 
We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
Only shortlisted candidates will be contacted. 
We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview
Interviews are expected be held Thursday 15 January 2026, Arthritis UK London office

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

About us
We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that.

Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.

Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.  
 
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies. 
 
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.  
 
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
 
This role is responsible for:  
I.  Securing significant and sustainable funding in the UK for IRC’s work 
II.  Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies

Scope and Authority 
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan. 

Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.

Key Working Relationships
Internal:
•  Counterparts and senior leads in global Mass Markets team 
•  UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
•  Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
•  Digital team members (UK and global) 
•  Global Creative Studio and Brand 
•  Senior Director for Retention
•  International Operations team, incl. data & analytics roles  

Key Accountabilities

·  Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy. 
·  Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
·  Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
·  Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
·  Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
·  Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.  
·  Lead, inspire, develop and performance manage the UK Mass Markets team.
·  Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK. 
·  Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.  
·  Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required. 
·  Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
·  Be the senior contact for all mass marketing partnerships with third party supplies.  
·  Act as senior voice in cross-market working groups and committees. 
·  Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships. 
·  Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.  
·  Accurately forecast, monitor and report on income and expenditure budget lines. 
·  Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments. 
·  Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.  

Skills, Knowledge and Qualifications:

·  Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks. 
·  Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators. 
·  Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload. 
·  Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity. 
·  Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
·  Institute of Fundraising, Cass or comparable qualifications would be an advantage.  

Experience:
·  Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**  
·  Launching new channels and products with success. 
·  Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.** 
·  Experience and understanding of creative process and relationship with brand identity through different channels and audiences. 
·  Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
·  Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
·  Experience working for a centralised, international organisation would be a strong advantage.  
·  Experience using Salesforce an advantage.  

Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK. 
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.

Contract: Full time, 35 hours per week  
Salary: £22,394 - £24,476 
Location: Burford, hybrid (2 days in the office a week)  
Closing date: Sunday 7th December 2025  
Interview date: w/c 15th December 2025  

We’re looking for a proactive and relationship-focused Philanthropy Administration Assistant to join our Philanthropy team, which is responsible for raising significant income from individuals, trusts, and foundations. This is an exciting time to join the team as we develop new plans to attract more donors and ultimately help more pets. 

More about the role 
The Philanthropy Assistant will play a pivotal role by supporting the smooth running of the team’s income processing and stewardship activities, while also managing administrative and practical processes required to keep a busy remote working fundraising team running smoothly.

You will support the Philanthropy team by leading on ensuring fundraising collateral (leaflets, cards, letterheads, magazines etc.) are kept well stocked and available. As part of this you will oversee our donor mailing programmes, ensuring they are sent out on time and to agreed targets. You will also respond promptly to all incoming donor or stewardship enquiries and liaise with relationship owners where appropriate. 

The Philanthropy Assistant will also support the Senior Philanthropy Manager and Head of Philanthropy in building and running results reports through our database. 

About you 
You will be an organised, resourceful individual with good time management skills and excellent attention to detail. You will work with a high degree of professionalism, confidentiality and discretion. It would be great if you also have an understanding of charitable individual giving programmes. 

You’ll also play a key role in supporting the wider Philanthropy team by providing high-quality administrative and operational support. This includes income processing, accurate donor data management, and supporting compliance with data protection policies and fundraising best practice. 

In this role you will enjoy being part of a small dynamic team whilst also working across various teams and building effective working relationships. You will have the ability to work well under pressure with excellent attention to detail and be able to prioritise work and meet deadlines.

This role requires someone who is confident with CRM systems and data analysis, and who understands the importance of compliance and best practice in donor stewardship. 

We’re looking for someone who’s organised, flexible, and ready to take on a busy but rewarding role. You’ll need to be a great communicator, whether it’s over the phone, by email, or face-to-face, and have no trouble juggling tasks to meet deadlines in a fast-paced environment.  

Above all, you share our commitment to Blue Cross values of compassion, courage, and inclusion. 

Essential Qualifications, Skills, and Experience 

• Strong administration skills including stationery and fundraising collateral management. 
• Implementation of medium scale mailing programmes
• Experience of using a CRM or other type of database
• Experience of running reports and data analysis
• Experience of developing collaborative working relationships with internal stakeholders
• The ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity

Desirable Qualifications, Skills, and Experience 

• Strong understanding of Individual Giving fundraising principles 
• Experience or strong understanding of considerations when working with data legislation, eg GDPR
• Experience of working in a fundraising role
• Experience of working within an animal welfare charity

How to apply  
Click the apply button below and complete the online application process before the closing date Sunday 7th December 2025.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits  
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:  

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata. 
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.  

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website. 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Role Title: Supporter Contact Officer
Salary: £36,562-£37,602 
Location: London-Hybrid
Tenure: Full Time, 6 months Fixed-Term 

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Do you have proven experience of developing and implementing successful influencing strategies?

Could you make a real impact by supporting our efforts to promote social justice and fight poverty?

Then we'd love to hear from you!

ActionAid UK is looking for a Supporter Contact Officer to join our Supporter Operations and Fundraising Compliance team. This role sits at the heart of our supporter experience, ensuring that anyone who contacts ActionAid, whether by phone, email, or social media receives a warm, informed and timely response. You will be the first point of contact for supporters and potential supporters, helping them feel valued and confident in their relationship with ActionAid.

Working closely with colleagues across Fundraising, Public Engagement, Data Protection, and our Overseas Child Sponsorship teams, you’ll manage enquiries, process donations, resolve issues, and contribute to a positive supporter journey. The role involves maintaining accurate CRM records, adhering to data protection principles, and ensuring that all communications reflect our Every Supporter Matters ethos. You will also support wider organisational activity such as emergency appeals, supporter retention, and keeping-in-touch calls.

As part of the Supporter Contact team, you will represent ActionAid in internal meetings, contribute to induction of new staff, and uphold our mission, values and feminist principles in your daily work. The role requires strong communication skills, the ability to handle enquiries across multiple digital channels, and confidence working in a fast-paced environment. Previous experience in customer service and familiarity with relationship-management databases are essential, along with solid IT literacy and an ability to explain information clearly and simply. Charity sector or supporter care experience is beneficial but not required.

We are looking for someone who is comfortable managing their workload independently while also contributing positively to team culture. You should be open to learning, adaptable to changing priorities, and confident in engaging with supporters in a way that reflects ActionAid’s commitment to safeguarding, inclusion and anti-racist practice.

If you are motivated by helping people, committed to high-quality supporter care, and keen to contribute to ActionAid’s work supporting women and girls worldwide, we would welcome your application.

Interviews likely to be held W/C 15 December 2025

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

Legacy Relationship Executive

We are looking for a Legacy Relationship Executive to join the team.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Legacy Relationship Executive

Location: Milton Keynes

Hours: Full-time (36.5 hours per week with one evening per week)

Contract: Permanent

Salary: £30,874 per annum, depending on experience + good range of benefits

Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

About the Role

As Legacy Relationship Executive, you will grow the future legacy income of World Vision through building relationships with some of our longest serving supporters and asking them to consider leaving a gift in their will and following up our supporters who have expressed an interest to convert them to pledgers.

World Vision has over 100,000 supporters around the UK and this job focuses on our supporters who have been supporting us for over 10 years and really love sponsoring a child and helping our cause.

This role involves mainly thanking our sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will.

It’s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you!

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

About You

The role IS for you if:

· You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve.

· Have a good level of written English and results driven

· Comfortable being on the phone

· Have previous telemarketing experience in either sales, account management or customer service.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Due to growth and investment in the team, 3 exciting opportunities have arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.

We’re now looking for 3 events assistants to play a key role within the team. Supporting the delivery of our varied portfolio of challenge events, currently comprising of walking, running, cycling, swimming and trekking challenges. You’ll engage hundreds of fundraisers, acting as a first point of contact and an ambassador for the organisation to excite and retain our supporters. You’ll also have the opportunity to lead on your own project.

These roles play a vital part in the events team and are perfect for someone getting started in their fundraising career.

About you

We’re looking for 3 individuals with excellent attention to detail and a passion for charity fundraising. An understanding of and experience with administrative tasks such as data entry and working in a fast-paced environment is desirable.

You’ll be a first point of contact with hundreds of our supporters, many of whom will be in touch via email, phone or social media, so an understanding of using these channels and delivering customer service, particularly in the charity sector, is preferable. You should also have a demonstrable ability to work to deadlines and have experience working as part of a team.

We’re a dedicated team with our supporters at the heart of what we do, if you have an interest in charity fundraising, administration, and supporter experiences then this could be the role for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Thursday 11 December 2025 9am

Interview date: 16 and 17 December 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Prospectus are pleased to be supporting our client in their search for a Philanthropy Executive.

The foundation is the charitable arm of the most famous cricket club in the world and owner of Lord's Cricket Ground, the "Home of Cricket". They work in the UK and around the world to provide life-changing opportunities through cricket and to ensure that it can be a game for all. They also serve thousands of beneficiaries each year from some of the most under-served communities in the UK, East Africa, Nepal, Lebanon and Brazil, helping them to fulfil their potential through cricket and spreading the game globally.

The foundation are reviewing applications and interviewing on a rolling basis so please do apply asap and we will be in touch!

This is a full-time, permanent role, paying a salary of £32,000 per annum. The postholder will be working in a hybrid model from their offices in London.

The Philanthropy Executive will be responsible for increasing income from the Foundation’s lower level giving schemes and fundraising campaigns whilst supporting on scheme administration, including compiling funding and impact reports and invoicing. You will help to expand the donor base and prospect pipeline through frequent prospect research.

The foundation are looking for an enthusiastic fundraiser with proven experience in a fundraising support role. You will be proficient in using CRM systems to prospect research, manage donor data and generate insights.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.

Position: Customer Services Advisor

Salary: £28,357 per annum

Location: Hammersmith with hybrid working

Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays

Contract: Permanent

Closing date: Friday 19 December 2025

Interview date: Week commencing 12 January 2026

About the Role

You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.

Key responsibilities include:

• Managing customer enquiries by phone and email, providing clear and accurate information
• Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
• Keeping records and systems updated with detailed and accurate notes
• Liaising with contractors to ensure repairs are completed efficiently
• Supporting rent and service charge enquiries, including taking payments
• Helping to manage voids and lettings by keeping applicant information up to date
• Working with colleagues across the organisation to ensure a seamless and resident focused service
• Responding professionally to complaints and helping drive improvements based on resident feedback
• Ensuring all work complies with policies, procedures, safeguarding and data protection requirements

About You

We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.

You will have:

• Experience providing high quality customer service, including managing difficult conversations
• Excellent written and verbal communication skills
• Strong IT skills, including confidence using Microsoft Office
• Experience handling a high volume of calls
• Ability to prioritise workload and work to deadlines
• A collaborative approach and the confidence to use your own judgement
• Empathy, professionalism and a commitment to supporting residents
• An understanding of equality, diversity and inclusion

It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Live Unlimited are passionate about empowering care-experienced children and care-leavers in Barnet and our opportunities really do make a difference; from helping care-experienced children and young people feel more confident and positive about themselves, supporting them into meaningful new jobs, developing new skills, reducing stress and anxiety and making their feel equal to their peers. 

We are seeking a highly organised and passionate Project Officer to help deliver and co-ordinate four of our key programmes: 

• Driving Ahead – supporting care-experienced young people to learn to drive
• Peer Lives – a new peer mentoring scheme co-designed with young people
• Friends of Live Unlimited – our supporter engagement and fundraising community
• Imagination Unlimited – providing care-experienced young people with items that spark creativity, joy, and personal growth

As our range of schemes evolve over time, the Project Officer will have an opportunity to work on new projects as they are developed.

Individual Giving Lead x2 (Supporter Experience & Acquisition)

We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care.

Positions:

• Individual Giving Lead (Supporter Experience)
• Individual Giving Lead (Acquisition)

Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £30,000 – £35,000 per annum (depending on skills and experience)
Hours: Full time, 37.5 hours per week
Contract: Permanent

Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received).

About the roles

Individual Giving Lead (Supporter Experience)

As our Supporter Experience Lead, you’ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors—ensuring every interaction feels thoughtful, bespoke, and truly valued.
This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You’ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship.

Individual Giving Lead (Acquisition)

As our Acquisition Lead, you’ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face.
 

You’ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact.

Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme.

About you

Whether your strength lies in supporter journeys or supporter recruitment, you will be:

• An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences.
• Insight-driven, curious about data, and motivated to constantly test, learn, and improve.
• A confident communicator with strong organisational skills and excellent attention to detail.
• Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm.
• Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families.

Key Responsibilities (across the two roles)

Supporter Experience Lead

• Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy.
• Create bespoke, hyper-personalised communications that enhance donor loyalty.
• Build journeys for mid-value donors, regular givers, and pre-lapsed supporters.
• Collaborate with the Acquisition Lead to deliver an exceptional welcome journey.
• Monitor KPIs and use insight to improve retention, net income, and lifetime value.

Acquisition Lead

• Plan and deliver multi-channel campaigns to recruit new supporters.
• Drive digital, direct mail, and face-to-face acquisition activity.
• Deliver a strong past-patient programme in partnership with wider teams.
• Work closely with the Supporter Experience Lead to ensure a seamless welcome journey.
• Analyse KPIs and optimise activity to achieve competitive CPA and long-term value.

Essential Skills & Experience (for both roles)

• Experience managing projects or campaigns in a fast-paced fundraising or marketing environment.
• Strong communication skills—written and verbal.
• Excellent attention to detail, accuracy, and organisational skills.
• Ability to manage competing deadlines and work both independently and collaboratively.
• Strong numeracy skills with confidence managing budgets.
• A proactive and positive team player with a passion for our mission.
• Computer literacy and experience with Microsoft Office.

In return

This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years)
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan – Medicash
• Employee Assistance Programme
• Cycle to Work Scheme

We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.

Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles.

PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.

The Role

What we're looking for

• Strong ability to shape and influence legal policy across government, parliament, regulators and the profession, including spotting opportunities to develop credible, evidence-based policy positions and recommendations.
  
• A solid understanding of the UK legal and political systems, alongside good knowledge of cross-cutting technology policy issues. Experience of how lawtech and responsible innovation are developing within professional services is desirable.
  
• Excellent research and analytical skills, with the ability to interpret complex legal and technology policy issues and assess their implications for the profession, the rule of law and the business of law.
  
• Clear and accurate communication skills, with the ability to explain complex issues concisely for a wide range of audiences, both in writing and in person.
  
• Strong relationship-building skills, with the ability to work effectively with colleagues across the Law Society, office holders, members and external stakeholders at all levels, and to represent the organisation with credibility and professionalism.
  

What's in it for you

This is an excellent opportunity to work in a forward-thinking membership organisation dedicated to supporting solicitors, protecting access to justice and promoting the rule of law. We have a strong reputation for excellence and legal expertise, and are committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum eight days a month working on at our office in Chancery Lane), a generous flexible benefits package, a positive working environment and the opportunity to develop your career within a professional organisation.

This role is a full-time position (Monday to Friday), but we are open to considering part-time or alternative working patterns on a case-by-case basis at the point of appointment.

If you would like to have an informal discussion any aspect of the role, please contact Nick Denys on

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Please note: if you are an internal applicant, Pay Policy will apply.

At One Roof Leicester we provide accommodation and support to single adults who are homeless. We support our residents to recover, reset and rebuild their lives in a safe and stable home.

Every resident is provided with the specialist and tailored one to one support to enable them to move on into permanent homes. In their journey with us we want to ensure they can maintain their new homes and never return back to homelessness. That is why we have created this new role.

This is a really exciting opportunity for someone interested in supporting people who are homeless and the climate.

Thanks to the funding from the National Lottery Community Fund Climate Action Fund for the LEAF (Leicester Environmental Action and Future) programme we will be employing a Climate Action Officer to join our team. The role will help residents prepare for independent living by increasing awareness of the environmental and financial impacts of daily behaviours, such as energy use, diet, transport, recycling, and DIY skills. Through workshops, events, and hands-on activities, the postholder will inspire and empower residents to make positive lifestyle changes that support both personal wellbeing and the environment.

The LEAF initiative brings together De Montfort University and five local community organisations (including ORL) who are working together to increase climate awareness and action across Leicester communities.