Office Manager Jobs

We are seeking an enthusiastic and creative Digital Marketing Executive to join us at the Royal Meteorological Society (RMetS)—the leading independent expert for weather and climate, and one of the most established and respected scientific institutions in the world.

Make an impact: This is an exciting career opportunity for a marketer who loves content and data to use their skills and knowledge to make a positive impact on society.

Take ownership: You will play a key role in delivering our digital marketing strategy to increase brand awareness, audience engagement and conversion, whilst maximising content delivery and data insight.

Keep growing: With a broad marketing programme that includes everything from our global Weather Photographer of the Year competition to award-winning initiatives to engage the general public in the latest weather and climate science, the role offers an opportunity to develop your skills and experience in many areas of digital marketing.

What you will do in the role:

• Work with the Senior Marketing and Communications Manager to implement the Society’s Digital Marketing plans to achieve overall marketing objectives.
• Develop and execute digital marketing campaigns including email marketing and social media.
• Create compelling copy for the website, email campaigns, social media and other digital marketing materials.
• Manage the Society’s website, including developing, updating and monitoring content and images to ensure SEO maximisation and best practice. Liaise with the IT Project Manager and external developers for technical support where needed.
• Use persona research and analysis to develop the Society’s online presence and activity to increase reach and engagement with members and stakeholders.
• Plan, develop and oversee the production and repurposing of digital content including videos, podcasts and live streaming events, creating promotional, informational and thought leadership content.
• Oversee the design and production of printed material, branded assets and promotional items ensuring consistent implementation of the brand.
• Monitor and report on the performance of digital marketing campaigns, making recommendations for improvements and adjustments as needed.
• Ensure the Society’s digital marketing activities lead the way in delivering brand engagement, whilst ensuring alignment with the Society’s Brand Guidelines.
• Build strong, productive, collaborative working relationships internally and externally to support the delivery of the digital marketing strategy.

Essential skills and experience you will need to demonstrate:

• Degree or relevant marketing qualification.
• Minimum of two years’ experience in a digital marketing role.
• Experience of email marketing, social media (including advertising) and content marketing.
• Digital content design skills with experience in creating and repurposing digital content through applications such as Adobe Photoshop, InDesign, Illustrator, Premier Pro, Audition (or other equivalent.)
• Strong written communication. Able to write engaging copy across digital marketing channels.

Desirable skills and experience:

• Excellent organisational skills and attention to detail.
• Strong project management skills: self-sufficient in prioritising, organising workload and planning ahead.
• Able to think critically with strong problem-solving skills.
• Strong interpersonal skills with the ability to work across teams.
• Previous experience of using marketing automation and CRM software.
• Good working knowledge of Microsoft Office tools including PowerPoint, Excel and Word.
• Ability to use audio visual equipment such as a camera, microphone.

What you can expect when you work for the Royal Meteorological Society:

• Hybrid working, usually 2 days per week at home and 3 days per week at the RMetS Headquarters in Reading
• Permanent, full-time role (37.5 hours per week)
• 25 days holiday per year in addition to 8 public holidays.
• 10% employer pension contributions.

If you’d like to grow in this challenging and exciting Digital Marketing Executive position, working in a well-respected and internationally renowned charitable organisation with Royal Charter, we would love to hear from you. 

Recruitment Information and Timetable:

The deadline for applications is Friday 8 November 2024, although the position may close earlier than this if a suitable candidate is found.

To apply please click the link and apply through CharityJobs, with a full CV and detailed covering letter explaining how you meet the essential criteria for this role.

Interviews are expected to take place week commencing Monday 11 November 2024 with some flexibility for interview times outside of core working hours.

The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.

We are particularly committed to the employment and career development of people with disabilities. As part of this commitment, we operate a guaranteed interview scheme for applicants who consider themselves to have a disability (as defined by the Equality Act 2010) and who meet the essential criteria for the role they have applied for. If you wish to apply under this scheme, please indicate this in your covering letter. We also welcome discussion of any reasonable adjustments required to enable you to engage with the application process — if you wish to discuss reasonable adjustments with respect to the application process, please contact: Nathan Reece on 0118 2080 142

For further information about this vacancy or working at the Royal Meteorological Society, generally please contact: Nathan Reece on 0118 2080 142

Worldwide Veterinary Service is searching for a dedicated and enthusiastic person to join the team, helping to grow our Young Vets Club membership programme, an animal welfare club aimed at children aged 6 - 12.

This exciting role will involve supporting the Young Vets Club Manager to expand the Young Vets Club programme, including creating content for members, supporting on promotional campaigns, dealing with member queries, attending events, and helping to inspire the next generation of animal lovers and veterinarians.

This role offers a great opportunity for the right candidate, with opportunity to learn new skills within a friendly team. There is some flexibility for working at home, but the role will require a minimum of 2 days a week at one of the WVS offices, either near Tregony, Cornwall or Cranborne, Dorset.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 70,000 animals, trained over 3,000 vets, deployed teams of vets all over the world, and sent over 800 parcels of veterinary supplies to 206 charities in 66 countries.

Young Vets Club is an important part of the future plans of WVS and is designed to inspire future generations of animal lovers and veterinarians, through engaging educational content.

Main Duties & Responsibilities

• Support the Young Vets Club manager in providing content for Young Vets Club materials including the magazine, social media and the website.
• Manage the Young Vets Club social media channels, with the support of the wider Marketing team.
• Attend and organise events to raise awareness of the work of WVS and grow membership of Young Vets Club.
• Assist in the sending out of supporter communications including membership packs and magazines.
• Keep the CRM up to date, monitor stock and ensure members receive communication on time.
• Assist the wider team with other tasks as needed.

Essential Skills & Experience

• Excellent copy writing and communication skills.
• A passion for animal welfare.
• A strong team player.
• A full UK drivers’ licence and own vehicle.
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint.
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.

Desired Skills & Experience

• Experience in Canva, Adobe or similar design programmes
• Background in education, project management, or a related field.
• Experience in educational events, out of school clubs or summer camps.
• Experience in animal welfare education.
• Experience in supporting membership programmes and use of CRM systems such as Donorfy

Community Support Officer - Scotland (and Northern Ireland)

Location: Scotland / Remote

Salary: £25,000 to £27,000 (depending on experience)

Role Status: Full Time - 35 hours per week (Part Time - 28 hours per week considered)

Closing Date: 4 Nov 2024

About the job

We are looking for a Community Support Officer to successfully continue this work in Scotland and Northern Ireland. Please note that there will be a requirement to travel between Scotland and Northern Ireland up to three times a year.

This post will be home-based in Scotland with frequent travel within the region including Northern Ireland, occasional travel around UK for attendance at events, plus travel approximately three times a year to Head Office Stroud, Gloucestershire.

As a centre of expertise for after-care and support, we have established successful community support for those impacted by meningitis. By providing tailored regional support and information we help those affected by meningitis to feel more informed, less isolated, and more empowered to manage the impact of the disease.

What we’re looking for

• To manage an active case load, predominantly supporting those living in Scotland and Northern Ireland.
• To offer a listening ear, emotional support and practical information to those you support.
• To respond to new enquiries and referrals within an agreed timeframe.
• To provide equitable support using a variety of face-to-face, telephone, email, video calls and social media channels.
• To identify the support needs of those affected by meningitis.
• To signpost and refer individuals to services offered by third party partners and organisations where appropriate, and to support access to these third-party services.
• To lead on and organise virtual and face-to-face support events according to the wider operational plan and charity objectives.
• To support those affected by meningitis to access the charity’s support services such as the Rebuilding Futures Fund, Peer Support Groups, Support Events, and Believe and Achieve Programme.
• To moderate membership and content of Meningitis Now’s online peer support forums, creating a supportive and inclusive environment for members and providing occasional out of hours cover.
• To work with the Believe and Achieve Programme Co-ordinator to offer joint support to family members when needed.
• To actively reach out to those who may not be aware of the charity’s support services and explain the opportunities available.
• To build relationships with education, health and social care professionals and regional partner organisations, to encourage awareness of and referrals into our support services.
• To deliver relevant meningitis and support information to education, health and social care professionals, family, friends, workplaces and colleagues to help support people to manage the impact of meningitis.
• To attend professional meetings where appropriate to help support people e.g. education support meetings, meetings with employers.
• To provide accurate and up-to-date information about meningitis, recovery and after-effects.

What we're looking for

Essential experience

• Experience of working in a support/social care/healthcare/community outreach position.
• Experience of working across different agencies such as health, social work and education.
• Experience of working with children, adults or families in need of support and empowering and motivating them.
• Experience of working on cross-departmental projects.
• Experience of organising events face-to-face and/or online.
• Experience maintaining accurate case file records.
• Experience supporting individuals and families affected by illness, death or disability - Essential skills.
• Great listening skills and ability to empathise.
• Diplomacy skills and ability to work in confidence.
• Excellent service delivery and relationship management.
• Ability to communicate (verbally and written) both sensitively and effectively with a diverse range of individuals/organisations.
• Ability to self-motivate and work on own initiative.
• Excellent organisation skills including planning and prioritisation and an ability to work to multiple deadlines.
• Excellent IT skills, including use of Microsoft Office packages and social media platforms.
• Knowledge of relevant codes of practice/child protection/vulnerable adult protection procedures.

Desirable Selection Criteria

• Experience of working within the charity/voluntary sector.
• Knowledge of the services available to the charity’s supporters in the designated region.
• Experience of presentation and public speaking skills.
• Experience of using a CRM database, e.g. Salesforce.
• Awareness of the issues facing individuals affected by meningitis.
• Experience of moderating online peer-support forums.

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 10am on Monday 4 November 2024

Interviews: 18 and 19 November 2024

Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Job Title:  Music and Merchandise Executive

Location: Hybrid (with one day per week in the London Office)

Hours:  35 hours per week (with out of hours events attendance required)

Contract type: Fixed-Term 18 months

Salary: £28,389 per annum

What we do: We help young people through cancer 

How we work: We’re Determined, United, Spirited and Kind 

What we’re looking for:

We are looking for a proactive individual to manage and grow our Music Merchandise program, with a strong focus on overseeing our e-commerce platform, including product setup, supplier coordination, and fulfilment to ensure a seamless customer experience.

We seek a candidate with experience and passion for the music and entertainment industry, who can build and maintain strong relationships with stakeholders to secure new opportunities in merchandise and throughout the production process. 

We are looking for someone measured and logistically minded supporting on-site operations at our Royal Albert Hall concerts, including staff coordination, stock management, and accreditation. 

We value creative individuals who can contribute to the development of unique merchandise products, ensuring high-quality presentation and alignment with our fundraising objectives.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.   
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.  
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.  
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.  
• Health Cashback Plan: access a health cashback plan to cover medical expenses.  
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.   
• Discount scheme: access exclusive savings at various high street retailers and gyms.  
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.   

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.  

Key dates: 

Applications by 3rd November 2024. First round interviews (to take place virtually) will be held on 8th November 2024. Second round interviews on 13th November 2024. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.      

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.   

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:  

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team. 

Are you enthusiastic, collaborative, with excellent communication skills and an eye for a story? Our charity team is looking for a dynamic self-starter to join our team as Communications Assistant. Through making social media posts, creating engaging content or writing stories, you’ll play an integral role in communicating our impact and stories to our key audiences.

At Horatio’s Garden, we build and look after extraordinary gardens in the heart of NHS spinal injury centres. These gardens are a critical part of rehabilitation and offer reflection and adjustment, privacy and solace, joy and companionship to all who need it. We lead regular gardening sessions to grow and cultivate plants, arts workshops to offer new skills and a programme of live music and events. Designed to be enjoyed all year round, these gardens offer a warm, welcoming place for family and friends who may have travelled hours for a visit.

Our vision is for everyone with a spinal injury to have a Horatio’s Garden as part of their rehabilitation care.

The charity is growing. With seven garden projects open, we have an eighth garden under construction in Sheffield. A smaller version of this garden won ‘Best in Show’ at RHS Chelsea Flower Show in May 2023 as the first show garden designed for people with mobility needs, which significantly increased our profile.

Following a strategic digital review, you will support the rollout of the new digital strategy to place storytelling and impact at the heart of our communications.

This role will assist with the content creation of engaging written, film and visual content across different platforms, scheduling and moderating our social channels, and helping us report on our digital activity.

It would suit someone looking to start or build their career in the communications field or charity sector to develop experience in developing content, writing and charity campaigning. There will be opportunities for training and development and you will travel between the charity’s UK-wide gardens and meet patients, volunteers and staff.

This is a full-time role (37.5 hours a week) based in the charity’s office in Salisbury. You will be reporting to the Communications Manager.

Main duties

• Help manage the day-to-day running of the charity’s social media (Instagram, LinkedIn, Facebook). Schedule content and respond to comments and messages to foster positive engagement and add value to the supporter experience
• Work closely with the team to produce subscriber, campaign-led and post-event newsletter content and manage the subscriber database
• Contribute to the charity’s content calendar and work creatively and collaboratively with the communications and wider charity team to proactively seek and develop story ideas in line with the charity’s recently updated digital strategy
• Create engaging written, photographic, design and video content in support of charity objectives and reflecting our brand and tone guidelines
• Assist with internal communications to communicate key updates to staff on the charity’s WhatsApp group
• Assist in maintaining and updating Horatio’s Garden’s main website
• Help to manage the charity’s digital assets, ensuring the team have access to the most impactful photographs and videos for their needs
• Collate, analyse and present monthly reports on social media, newsletter and website activity and engagement against key performance metrics
• Assist with planning and promotion of campaigns and track press activity
• Keep up to date with the latest digital marketing trends and technologies

General duties 

• Support the wider team with administrative duties that support the smooth running of the charity
• Actively contribute to team and organisation meetings

Skills required

• Strong interest/experience in creating content for digital channels
• Good understanding of the digital landscape, including trends
• Excellent writing and editorial skills with attention to detail
• Able to create accessible, engaging content
• Strong administrative and organisational skills
• Good IT and software skills and willingness to learn – you will be using Microsoft suite, Hootsuite and Mailchimp
• Video editing experience/interest – experience with or willingness to learn Adobe Creative Suite, Canva or similar
• Flexible, can-do attitude, with the ability to remain calm and professional when under pressure

We are looking for someone who has:

• The ability to take initiative and be a self-starter, working independently as well as part of a team
• An ability to manage a varied workload and work to deadlines
• A willingness to learn new skills and to develop existing skills
• An empathic personality
• A positive, can-do and resilient attitude
• Passion for the charity sector

The charity is keen to promote training and opportunities and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills, for example involvement with filming and photo shoots by professional contractors hired by the charity.

We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends) as part of a rota to ensure the charity’s social media channels are active and monitored at peak times and during events.

About Horatio’s Garden

Horatio’s Garden nurtures the wellbeing of people after spinal injury in beautiful, vibrant sanctuaries within the heart of NHS spinal injury centres. Leading designers create the accessible gardens where the charity’s team, alongside volunteers and creatives, care for people and plants alike. 

Spinal cord injuries are traumatic events. The gardens are vital places for reflection and adjustment for people facing these life-changing injuries and long stays in hospital. The profoundly positive impact of a Horatio’s Garden is clear for people with spinal injuries and their friends and families as well as hospital staff. Research shows that 100% people see an improvement in their wellbeing with 100% patients on bedrest reporting that the gardens have improved their mental health. 

The charity’s vision is to sustainably grow thriving communities and biodiverse gardens in all 11 NHS spinal injury centres in the UK.

As a charity, we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our charity.

How to apply

Please read the full job description before applying. Please submit your CV and cover letter (no more than two sides of A4) outlining why you are suited to the role to Alex Geaney. Please note that applications will not be considered without a cover letter.

The closing date for applications is Monday 11 November with interviews taking place w/c 18 November. We may close the applications earlier if a suitable candidate is found. We look forward to receiving your application.

Are you passionate about local communities and the work of charities and community groups? Do you have an interest in developing your understanding of the needs and demands within our county? Would you like to be part of a team that is making a tangible difference to lives across Norfolk? If so, you might just have found your dream job.

Norfolk Community Foundation is looking to appoint a Programmes Support Advisor to help connect the local Voluntary, Community and Social Enterprise (VCSE) sector to opportunities for funding and support. This is a perfect opportunity for someone wanting to developtheir career in the charity sector, learn or develop skills in grant-making, and see the difference you are making to local communities.

About the role

The Programmes Support Advisor works as part of the Programmes Team, dedicated to ensuring the effective and efficient delivery of Norfolk Community Foundation’s grant-making programmes.

Key responsibilities will include:

• Being the primary contact, advice and support to applicant organisations
• Promoting opportunities for funding and support
• Helping to design and implement funding programmes
• Carrying out due diligence checks on applications received, evaluating suitability for available programmes and presenting recommendations to fund holders
• Ensuring effective reporting on the progress and outcomes of funded projects, managing any issues that may arise, and presenting grant-making impact to fund holders
• Providing outreach support to grant applicants, including organising and participating in one-to-one meetings, site visits, seminars and workshops

About you

We are looking for someone who is passionate about what we do! You’ll have an interest in or understanding of needs and demands within Norfolk communities and be passionate about our missions.

You will be able to assess and interpret data and communicate clearly through excellent written and verbal skills whilst also being able to establish good relationships, rapport and credibility with a wide range of people.

Good IT, writing and teamwork skills are a key part of this role, as is the ability to follow policy and procedure. It is a busy role that will have many competing deadlines so the ability to structure and manage your own workload is also key.

There is opportunity for personal development in the role as well as to take on projects that interest you outside of the role’s core responsibilities.

What can we offer you?

We have a range of benefits that we offer our staff, including:

• 25 days holiday (pro rata) plus bank holidays
• Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills
• Option for hybrid working 2 days a week (Mondays and Fridays)
• A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations
• Pension scheme
• Death in service cover
• Training and development opportunities
• Visits to see the impact of the difference the Foundation is helping to make happen

Who are the Norfolk Community Foundation?

We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.

DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.

We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will  play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.

As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.

You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.

You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.

You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Monday 18th November at 9am.

How to Apply 

To apply, please submit your CV & Covering Letter on the link provided with the following details:

- Why you would be interested in the role

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

Ref YCW - 241

Are you a proactive, compassionate and collaborative individual with a proven record of providing support, advice and advocacy and communicating effectively the needs of clients to other professionals?  Do you have substantial experience of assessing the needs of young adults who are at risk of significant harm?

If so, St Giles has an exciting opportunity for a Young Adults Caseworker to join our dynamic team and work on a vital project which offers support to young adults aged 18-25 who come into contact, or are at risk of coming into contact, with the criminal justice system to make positive changes to their lives and reduce the likelihood of offending and/or reoffending.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this exciting opportunity

As Young Adults Caseworker, you will focus on promoting the project and engaging with your clients in line with the project’s targets and providing a client-led support service and advocacy that responds to each individual’s needs and achieves project outcomes.  You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, that will include practical help such as mentoring, social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, liaising with utilities, DIY work and cleaning.

You will support clients to develop individual action plans and regularly review these plans with your clients to assess progress, plus produce risk management plans based on assessments.  We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as Police, YOT, Probation, children’s services and local authorities, as well as ensuring you close cases efficiently and positively, identifying a referral route for young people that can be used for ongoing support.

What we are looking for

• Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young adults and establishing links to further the aims of a project.
• Experience of using support plans to enable people to successfully access support services.
• Proven record of engaging successfully with ‘challenging’ young adults.
• Experience of assessing risk and implementing safety procedures when thinking about young adults involved in or at risk of violence or exploitation.
• A working knowledge of relevant services for young adults in and around Swansea.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
• A flexible, collaborative and professional approach to your work.

Please note this role requires an Enhanced Adult with the adult barred list DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 19th November 2024 at 11:00 pm. Interview Date: 27th November 2024

Gweithiwr Achos Oedolion Ifanc

£25,000 - £28,000 yf

Parhaol

Llawn amser

Abertawe

Cyfeirnod YCW - 241

A ydych chi'n unigolyn rhagweithiol, trugarog a chydweithredol gyda hanes profedig o ddarparu cymorth, cyngor ac eiriolaeth a chyfathrebu anghenion cleientiaid yn effeithiol i weithwyr proffesiynol eraill?  A oes gennych chi brofiad sylweddol o asesu anghenion pobl ifanc sydd mewn perygl o niwed sylweddol?

Os felly, mae gan St Giles gyfle cyffrous i Weithiwr Achos Oedolion Ifanc ymuno â'n tîm deinamig a gweithio ar brosiect hanfodol sy'n cynnig cefnogaeth i oedolion ifanc 18-25 oed sy'n dod i gysylltiad â'r system cyfiawnder troseddol neu sydd mewn perygl o ddod i gysylltiad â'r system cyfiawnder troseddol i wneud newidiadau cadarnhaol i'w bywydau a lleihau'r tebygolrwydd o droseddu a/neu aildroseddu.

Ynghylch Ymddiriedolaeth St Giles 

Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.  

Ynghylch y cyfle cyffrous hwn

Fel Gweithiwr Achos Oedolion Ifanc byddwch yn canolbwyntio ar hyrwyddo'r prosiect ac ymgysylltu â'ch cleientiaid yn unol â thargedau'r prosiect a darparu gwasanaeth cymorth ac eiriolaeth dan arweiniad cleientiaid sy'n ymateb i anghenion pob unigolyn ac yn cyflawni canlyniadau'r prosiect.  Byddwch hefyd yn darparu gwasanaeth cymorth cyfannol, gan weithio'n unigol neu gyda chydweithwyr yn ôl y sefyllfa, a fydd yn cynnwys cymorth ymarferol fel mentora, cymorth cymdeithasol a thai, hebrwng i apwyntiadau, opsiynau Addysg, Hyfforddiant a Chyflogaeth, gwaith budd-daliadau, cyngor ar ddyledion, cysylltu â gwasanaethau, gwaith DIY a glanhau.

Byddwch yn helpu cleientiaid i greu cynlluniau gweithredu unigol ac yn adolygu'r cynlluniau hyn yn rheolaidd gyda'ch cleientiaid i asesu cynnydd, ynghyd â chreu cynlluniau rheoli risg yn seiliedig ar asesiadau.  Byddwch hefyd yn datblygu a chynnal perthynas ag asiantaethau partner, gan gynnwys gwasanaethau cymunedol fel yr Heddlu, Timau Troseddau Ieuenctid, y Gwasanaeth Prawf, gwasanaethau plant ac awdurdodau lleol, yn ogystal â sicrhau eich bod yn cau achosion yn effeithlon ac yn gadarnhaol, gan nodi llwybr atgyfeirio ar gyfer pobl ifanc y gellir ei ddefnyddio ar gyfer cymorth parhaus.

Yr hyn rydym yn chwilio amdano

• Profiad o weithio fel rhan o dîm amlasiantaethol, gan gydweithio i sicrhau canlyniadau cadarnhaol i oedolion ifanc a sefydlu cysylltiadau i hyrwyddo nodau prosiect.
• Profiad o ddefnyddio cynlluniau cymorth i alluogi pobl i gael mynediad at wasanaethau cymorth yn llwyddiannus.
• Hanes profedig o ymgysylltu'n llwyddiannus â phobl ifanc 'heriol'.
• Profiad o asesu risg a gweithredu gweithdrefnau diogelwch mewn cysylltiad ag oedolion ifanc sy'n cymryd rhan mewn neu sydd mewn perygl o dioddef trais neu gael eu camfanteisio.
• Gwybodaeth weithredol o'r gwasanaethau perthnasol i oedolion ifanc yn ac o gwmpas Abertawe.
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig.
• Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith.

Sylwch fod y rôl hon yn gofyn am wiriad DBS Oedolyn Uwch gan gynnwys y rhestr waharddedig ar gyfer oedolion.

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.

Rydym yn gyflogwr teg a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

I geisio am y swydd, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol drwy glicio ar y botwm ymgeisio gan nodi teitl y swydd a'r rhif cyfeirnod.

Dyddiad cau: 19 Tachwedd 2024 am 11:00pm. Dyddiad Cyfweld: 27 Tachwedd 2024

*You must have recent experience of delivering and supervising debt and money advice and will be able to demonstrate competence as an adviser whilst also having the ability to undertake technical supervision activities.

Location: Your place of work will be our main offices at Scunthorpe Central in North Lincolnshire though you’ll work flexibly to meet the needs of the client. This includes working from community venues across North Lincolnshire and working from home.

Role profile:

This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. Your role will be to manage day to day operations and staffing, focusing resources and ensuring consistent quality assured debt services whilst also delivering a caseload of your own.

You’ll have recent experience of delivering and supervising debt and money advice and will be able to demonstrate competence as an adviser whilst also having the ability to undertake technical supervision activities. 

Your advice will help people to understand their rights and responsibilities by exploring their problems in depth, proactively encouraging clients to take responsibility for completing actions to resolve problems themselves and taking responsibility for cases and advocating on behalf of clients where appropriate. You’ll also be the first point of contact for debt team members providing real time support to advisers managing complex cases. 

You’ll work closely with our key partners across North Lincolnshire within the statutory and voluntary and community sectors and ensure clients receive a good quality and holistic service that supports individuals to remove the financial and psychological barriers to achieving positive outcomes and build resilience for the future.

You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the  support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment. 

What we offer our staff

We provide an employee assistance scheme managed by LifeWorks. Benefits include:

• 24/7 - 365 telephone helpline
• LifeWorks online support website
• LifeWorks app
• 6 sessions of face to face counselling per issue – unlimited issues per annum
• Employee legal helpline
• Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
• Childcare and eldercare matching service
• Savings on everyday purchases and life events
• Access for family members and dependants – excluding counselling and legal advice

Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays

The deadline for applications is the 17 November 2024
Interviews will be held 28 November 2024

Avon Wildlife Trust is recruiting 2x Trainees to join the Pollinator Recovery Team. These 9-month placements require no previous experience or degree level education, and offer the skills and experience necessary to kickstart a career in the environmental sector.

Insects pollinate £690 million worth of crops in the UK annually, with wild pollinators carrying out 85-95% of this. Many species of bee, moth, butterfly, hoverfly, fly and beetle provide this essential, often overlooked, service. Despite this, the steep decline of pollinating insects, and the loss of the habitats that support them, are well documented.

The AWT and partner organisations in the West of England aim to halt and reverse these losses, with an ambition to become the UK’s Bee & Pollinator Capital. As a Pollinator Pathways trainee, you will help to support delivery of this ambition.

The Pollinator Pathways project focuses on the area within the ‘B-Line’ (Biodiversity line), between AWT’s reserves of Folly Farm and Browne’s Folly, with ambitions to scale up and expand this work around the Avon area.

The trainee will support the teams work with farmers, landowners and communities to grow the network of habitats between these reserves. To ensure climate resilience you will work hands on, with expert support from project staff, on a variety of priority habitats including grasslands, hedgerows, in-field trees and woodland edges, all of which are important pollinator habitats.  

There is also a generous training budget which will allow successful applicants to learn new skills such as GIS (Geographic Information System), First aid, Species ID, UK habitat classification, Biodiversity Net Gain training, Brushcutter/hand tool training etc. Trainees will under-take one ‘study’ day per week where they can research/train in relevant areas of interest.

As a Pollinator Pathways trainee you will:

· Support the project team in delivering the Pollinator Pathways Project

· Carryout 1 day per week of dedicated study. Details to be agreed with the Pollinator Recovery Manager

· Gain the skills, licences and experience needed to start a career in the environmental sector

· Learn how to deliver nature recovery projects (admin and ground works)

· Obtain a good understanding of relevant legislation and funding processes

· Help arrange and run community engagement events and volunteer work days

· Shadow senior staff on farm visits and community events, assisting in writing reports for landowners

· Support habitat surveys and monitoring efforts alongside the project team

Successful applicants will be invited to attend an informal group interview at Folly Farm Centre, Stowey on Tuesday 26th November 2024 to undertake habitat maintenance as a range of practical tasks and an informal discussion with each candidate.

Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side. We have robust child safeguarding policies, and this role requires two references.

Customer Services Officer 

Salary: Up to £24,000  

Location: Newark with flexibility to work from home on Mondays and Fridays  

Full time: 35 hours per week (Mon-Fri)  

Permanent  

Closing date for applications: 17th November 2024  

First interview: 2nd December 2024 (in the Newark office)  

Second interview: 10th December 2024 

About Us 

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive. 

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

About You 

Are you looking for the chance to work for one of the UK’s best-loved nature charities? If yes, then we have an exciting opportunity for you! We are looking for someone with experience of working within a customer service function with excellent communication and interpersonal skills and an excellent understanding of the principles of good customer care. This is an amazing opportunity for a capable and passionate person who understands both nature and people. The role also has some line management responsibilities. 

The successful candidate will be a team player, with great attention to detail as well as having excellent organisation and administration skills. You will be responsible for processing calls and emails and greeting visitors. You will need to use your initiative to handle and manage difficult situations. You will have experience and a strong knowledge of using databases and Microsoft Office. You will enjoy providing assistance to the wider team and have an enthusiasm for providing first rate administrative support. You will enjoy taking responsibility for the organising and administration of some of our internal events. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

Are you looking for a great first role in fundraising? Are you passionate about making a difference in the health sector? Charity People are pleased to be partnering with Moorfields Eye Charity again to recruit for a part-time Fundraising Assistant.

Title: Fundraising Assistant
Hours: Part-time basis, working 22.5 hours per week.
Salary: £24,389 to £29,808 (pro-rata).
Location: Hybrid with at least 1 day a week at their City Road office, EC1.
Benefits: 27 days of annual leave, plus bank holidays, with increases based on your length of service.

About the role

As a Fundraising Assistant, you will collaborate closely with the Supporter Relations Officer and Fundraising Officer. Your contributions will be vital to supporter relations, volunteer, and events programmes. You will serve as the welcoming face for new contacts, ensuring that fundraisers and donors feel appreciated and engaged.

You will support the delivery of our supporter engagement initiatives, crafting and editing communications across various channels, including letters, social media, and reports. Handling phone and email inquiries will be part of your role, ensuring timely follow-up on all communications. You will maintain accurate records on our CRM database, which facilitates effective communication and reporting. Additionally, you will assist in promoting events and managing community fundraisers while contributing to our volunteer programme by helping to onboard and support new volunteers.

About you

We are looking for someone who is eager to grow in the fundraising field and possesses excellent communication skills, along with the ability to build strong relationships. Ideally you will have experience in customer care and familiarity with charity operations will be beneficial. You will have brilliant communication skills and be able to write for a diverse audience.

If you are looking for a first job in a fundraising career the please get in touch with with a copy of your CV to Katharine at Charity People book in a meeting.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists.  The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking a Digital Communications Coordinator to support in overseeing its presence on the Club website and develop the Foundation’s social media presence through planning, production and distribution of compelling digital content showcasing how the Foundation inspires and empowers people living within our local communities to thrive. The role will also involve assisting with the Foundation’s digital marketing outreach.

JOB PURPOSE

• To support overseeing the Foundation’s presence on the Club website, ensuring it amplifies the Foundation’s voice and fosters meaningful connections and engagement with all stakeholders.
• To develop and help maintain the Foundation’s social media presence – this is an exciting time to get involved, with the Foundation discussing its launch on Instagram and some other major platforms.
• To play a key supporting role in email marketing and provide analysis reports on all things digital.

KEY RESPONSIBILITIES

• Work with the Foundation’s growing fundraising & communications team to develop digital and social media strategies that meet the organisation’s objectives.
• Produce high-quality digital content in the form of videos, infographics and more.
• Maintain on brand and up-to-date presence for the Foundation on the Club website.
• Provide support in the implementation of email marketing to key Foundation audiences.
• Produce regular analysis reports, utilising data and responding to what it tells us.
• Spend time working at Foundation activities and across Club sites to understand what stories there are to tell and how we can best share them.
• Help lead the testing and implementation of digital trends and tools.
• Work with Foundation staff and beneficiaries so that content is not just about them, but led by them.
• Participate in staff training offered by the Foundation.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policy on safeguarding, ED&I practices and environmental sustainability.
• Due to the nature of the industry and the role, some out-of-office hours work may be required from time to time, including evenings, weekends and bank holidays.

PERSON SPECIFICATION

• A creative mind, daring to try new ways of working and with the drive to take forward ideas independently.
• Confidence in building and maintaining relationships internally and externally, across multiple sites and groups of stakeholders.
• Excellent planner, organiser and calm under pressure.
• A passion for storytelling and attention to detail.
• A commitment to safeguarding, ED&I and environmental sustainability.
• Thinks ahead, generates innovative ideas.
• Values and respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.

SKILLS AND EXPERIENCE

Essential

• Proven experience of website management and content management systems.
• Extensive knowledge and use of social media channels and management tools.
• Proven experience in using analytics to inform future ways of working.
• Strong interpersonal skills, with the ability to make relationships and enlist support.
• An understanding around the importance of obtaining consent for people to be in photos and videos.
• Sound writing and proofreading skills.

Desirable

• Knowledge of and ability to use Adobe video editing programs and Canva, as current preferred tools of ours.
• Experience and knowledge of best practice around email marketing.
• Good understanding of how digital communications can support a charity fundraising function.
• Good understanding of the sports/CSR landscape also desirable.

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS and reference checks for this role.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race or ethnic and national origins, religion or belief, or sexual orientation.

To apply, please click the apply button to visit our website.

Closing date: 8th November 2024

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.