Contract Office Manager Jobs

Business Development Co-ordinator – 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £18,285 (actual based on working hours)
Hours: 20
Job Type: Part time
Contract Type: Fixed Term Contract

Key Purpose:

The Business Development team leads and co-ordinates pilot service projects for RABI and runs the mental health training programme.

This role would include helping facilitate the day-to-day running of the mental health training programme and its development and expansion, as well as the integration into the new CRM system.

The role will involve an element of cross departmental working, to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.

Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on reporting and integrating the service into the CRM. 

Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.

Key Responsibilities:

• Day to day management and delivery of RABI’s mental health training.
• To collect and track data on the effectiveness of the mental health training, and impact reporting.
• Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
• To integrate the mental health training service from booking through to invoicing and reporting, within the CRM system, to ensure all data is captured, relationships managed, and reporting provided.
• To support the delivery of new projects and pilots as required.
• To support the Business Development team in developing policies and processes to ensure the smooth running of the department.
• Be an ambassador for Business Development internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential

• High computer literacy and technical skills including the use of Microsoft Office programmes, databases and CRM systems.
• Preparing data and samples to support with Departmental and Organisational reporting. 
• Good ability to manage feedback and data reporting skills.
• Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
• Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
• Excellent organisation skills and the ability to manage own workload and priorities.
• Affinity with the goals and objectives of RABI.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Farming background or knowledge of the farming community environment. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-217989

Governance Administrator

Are you organised and detail orientated?

We are seeking a governance administrator to join the team, working closely with the executive assistant to the CEO to support the establishment of a robust framework for governance practices across the charitable trusts.

This is an excellent opportunity to make a meaningful contribution to the work of the Trusts by assisting in the development and maintenance of the governance framework.

Position: Governance Administrator

Location: London/Hybrid

Hours: Full time role (35 hours per week)

Salary: £32,304 per annum

Contract: 6 month contract

Closing Date: Monday, 25th November at 9 am

Interviews: Interviews will be held at the London office on Tuesday, 3rd December

The Role

The organisation is the operating office of 17 grant-making trusts established by five generations of the Sainsbury family. Each trust works autonomously as an independent legal entity with a separate board of trustees.

Responsibilities will include:

• Supporting the administration of governance activities including preparing documentation maintaining record
• Ensuring compliance with governance processes
• Providing administrative and logistical support for a wide range of meetings include scheduling, agenda preparation, minute taking and follow up on actions.

About You

You will have previous experience in an administrative, governance or compliance focused role with strong organisational skills and exceptional attention to detail. With the ability to handle sensitive and confidential information with professionalism, you will be able to proactively make suggestions for improvements and contribute to the development of effective processes. 

Knowledge of governance practices is desirable but not essential.

About the organisation

This umbrella organisation facilitates the work of the grant making trusts and charities established by three generations of the Sainsbury family. It does not give grants, and is not affiliated with Sainsbury’s supermarkets (J Sainsbury plc). Each of the 16 trusts, together with associated charitable companies, was set up by an individual member of the family. Each trust is an independent legal entity with a separate focus and board of trustees, in many cases led by the family member who established it. The trusts work in many fields, including the environment, social inclusion, education, scientific research, the arts, and heritage.

Benefits include:

Core benefits include a generous pensions scheme (12% employer contribution), life assurance, income protection, private health and dental care, annual health checks and Employee Assistance Programme, along with a range of benefits designed to promote your work/life balance and make your time with the team enjoyable and rewarding.

You may also have experience in areas such as Governance, Compliance, Administration, Governance and Compliance, Governance Administrator, Compliance Administrator, Admin, Administrator, Governance and Compliance Administrator, Governance Officer, Compliance Officer, Governance and Compliance Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Victim Support Case Worker (London)

Salary: £23,616 (29,250 pro rata) + London Weighting (£4,723 for inner London, £3,542 for outer London)

Hours: 30 hours per week, or 0.8 FTE. 

Contract: 12-month fixed term contract (continuation subject to funding)

Annual Leave: 18.5 days plus 6.5 bank holidays 

Based: Hybrid, London

About NUM:

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

Role Summary:

National Ugly Mugs are looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The post holder will work across multiple agencies, from London victim support services, Citizens Advice, SARCS/Rape Crisis, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police. 

The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the post holder will be supported by partners from sex worker-led groups and rights activists, and provided with relevant training and clinical supervision to support them in the role. 

If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!

Applications from people with lived experience is desirable.

Job purpose:

To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.

• Provision of victim support case work to London-based sex workers

• Risk assess and help members keep safe.

• Support members to access resources in keeping with their rights and entitlements.

• Support members to access (mental) health and other services they require.

• Monitor and keep members informed of case progress.

• Provide support through the criminal system from report to court and beyond.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Tuesday 19th November. Interviews will take place on 5th December 2024.

We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.

ABOUT INQUEST

Founded in 1981, INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians. Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question. You can find more information on our website, particularly on our Campaigns, and Media Release webpages.

ABOUT THE ROLE

We are looking for a Project Assistant to support INQUEST’s National Lottery Heritage Fund project, Unlocking the INQUEST archive: memorialising death and resistance. This project encourages engagement with the INQUEST archive and memorialises state-related death and resistance through creative outputs including: 12-month consultation, artist’s residency, banner making, small scale events, archival research, film screenings and a podcast series.

Organised, motivated by logistics, system-orientated, able to react efficiently to pressure, change and multitasking, the ideal candidate will possess outstanding communications skills necessary to liaising with a varied audience, including bereaved families and other key project stakeholders. They will be experienced in handling telephone calls, email correspondence, administration systems, and key IT software packages. Working closely with the project manager and project staff, they will support all components of our heritage project, including organising events and travel, liaising with key stakeholders, project social media and general administration. The candidate must be committed to the values of INQUEST and to anti-racism and anti-discrimination.

The National Clinical Assessment and Treatment Service (NCATS) operates in partnership with the Oxleas NHS Foundation Trust. We provide assessments and a range of specialist interventions for children and young people displaying harmful sexual behaviour. We work with children and young people up to the age of 21 and their families/carers. We also provide training and consultation to professionals.

NCATS sits within the Partnerships and Development department which is part of the Services Directorate of the NSPCC. The Services Directorate supports parents and families in caring for their children, provides therapeutic services to help children move on from abuse an assists professionals in making the best decisions for children, across the UK.

Job Purpose

Provide direct services to children, families, carers, or professionals working in an inter-agency context where activities will be complex and where there is a requirement to take considerable responsibility and work autonomously.

Key relationships – Internal

·Report to team manager and clinical lead (NCATS)

• Partnerships Service Manager
• Specialist partnerships teams practitioners
• London and south-east Hub practitioners and support staff
• Consultant Social Workers

Key relationships – External

• Professionals from other agencies
• NSPCC colleagues from other directorates i.e. Strategy and Knowledge Fundraising.

Main duties and responsibilities

Provide direct services for children, their families, carers and adults maintaining professional practicestandards as outlined in legislation/guidance and consistent with NSPCC practice standards and guidance.

Be accountable for a caseload most of which will be complex, ensuring all safeguarding practice and caserecording conforms to NSPCC practice standards and guidance. Provide professional advice to internaland external enquiries.

Liaise and work positively with partner agencies and to respectfully challenge where necessary in order to promote the best interests of children.

Involve service users in planning, decision making and evaluation and promote the participation of Children andYoung People.

Plan and deliver services and contribute to their evaluation and ensure that issues of equality and inclusionare identified and addressed in accordance with equal opportunity practices.

Develop and maintain professional relationships and work in partnership with other agencies in order to deliver effective services and attend a range of internal and external meetings as required.

Actively prepare for and participate in supervision, team meetings, briefings and training events andcontribute to the development of learning materials or other resources.

Take responsibility for developing and improving your own professional knowledge and skills and contribute to policy development within the organisation.

Work with fundraising staff to promote the work of the team and the organisation to various audiences including supporters, fundraisers and volunteers.

Support and learn from colleagues through co-working, mentoring or critical appraisal and supervise students as appropriate in line with agency policy.

Responsibilities for all Staff within the Services Directorate

A commitment to safeguard and promote the welfare of children and young people Understand and comply with Services' Information Security Guidance

Take reasonable care of the health and safety of themselves and others in offices/bases, regional/ nationalhubs, third-party sites (including service users' homes) and where hybrid/ homeworking is in place

Person specification

All items are essential.

1.  A recognised social work qualification (or equivalent) and registration with the relevant social carebody within the UK (or equivalent).

2. Experience of direct work with children and their families alongside proven ability in identifying risk and need and initiating child protection activity.

3. Good knowledge of up-to-date safeguarding and child protection best practice, research and legislation.

4. Experience of and ability to work in a way that reflects a child-centred approach and an understanding of children's rights, participation, needs and best interests.

5. Experience of and ability to engage with service users, involving them in planning, decision-making andevaluation whilst adhering to effective safeguarding practice.

6. Excellent written and verbal communication skills, including report writing.

7. Experience of and ability to work on your own initiative and as part of a team, within a multi-disciplinarysetting.

8. Ability to effectively prioritise workload, manage time, and resources

9.Ability to represent the NSPCC effectively to other child protection agencies and to supporters.

10. Experience of and ability to consider equality and inclusion in all aspects of your professional role.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and incompliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience,motivation and competencies. Our robust recruitment and selection process should ensure the identificationof the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external)who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successfulcandidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation willhave ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is Thursday 5th December 2024. Interviews will be held in Birmingham on Thursday 12th December 2024. 

The role

As Community Connector focussed on brief intervention support you will play a key role in delivering the outcomes of the Reach and Connect service for older people in Haringey, providing 1to1 support be it in person, at drop ins, in a resident’s home or remotely by:

· listening to individual priorities and aspirations

· helping them to access a range of information

· connecting them to the right help from available services

· supporting them to develop relationships and community networks

· getting individual’s voice heard about things that matter to them

· helping to access volunteering opportunities/ which may improve employability &/or community engagement.

You will therefore be responsible for offering generic and specialist information, signposting, guidance and short-term support to older people living in Haringey to maintain their independence, remain in their own home and live well for longer. 

About You

We are looking for individuals who are passionate about improving the lives of older people, and the who have well developed interpersonal skills. 

Display warmth and understanding, understand the importance of being a good team player & enjoy being a creative problem solver.

Global Content Editor

Location:   HQ - Godalming, UK (Hybrid flexible working available, with at least 2 days in the office per week)
Job Type: 12-month fixed term contract
Salary:  £34,000 - £38,000 per annum

Help transform billions of lives. Including yours.

Compassion in World Farming International is a powerful global movement dedicated to ending factory farming and radically changing our food systems to reduce reliance on animal protein, before it’s too late. With headquarters in the UK and offices throughout Europe, in the USA and China, we investigate and expose the true costs of factory farming and work with policy makers and leading food companies on game-changing welfare commitments to improve the lives of farmed animals.

We are recruiting for a Global Content Editor to join our HQ Communications Team based in Godalming in the UK (with some home-based working – currently 3 days a week). 
 
About the role

Working closely with our campaigners and other teams, our Global Content Editor will ensure that editorial content on Compassion’s international website is engaging, impactful, and reaching the right audiences to help drive our mission to end factory farming. They will also write, edit and proofread longer texts produced to further our international campaigns and policy work, such as the powerful campaign reports we release, and write/edit copy for a range of channels including mainstream and social media. The successful candidate will also lead on improving SEO across our websites, rolling out shared content to our national websites, and developing and maintaining a writing style guide. 
 
About you

This post requires exceptional writing and editing skills with strong experience of producing high-quality copy for a diverse range of channels, including websites, annual reports, news stories, as well as social media content. A good team player, you will be used to working in a fast-paced environment and able to use your own initiative to progress projects, working closely with our campaigners to keep abreast of campaign developments. A sharp news sense and a keen eye for detail are essential, as are creativity and flexibility. Candidates should also possess a keen interest in animal welfare and environmental issues. A second language, in addition to English, would be an advantage as you will be working closely with our teams across Europe and beyond.

Join us on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you: 

- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- Free onsite parking at HQ 
- Optional savings schemes
- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities 
- Flexible, hybrid working model
- A defined Contribution Pension Scheme 

To Apply: 

If you are passionate about animal welfare and have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme. 
 
Applications:

Closing date: 5.30pm Tuesday 26th November 2024
1st stage interviews (Teams): Thursday 5th and Friday 6th December 2024
2nd stage interviews (In Person): Tuesday 10th December 2024

No Agencies please. 
 
Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK. 

REF-217 782

Job Reference: 19062
Band: F
Contract type: Attachment/Fixed Term Contract until 14th October 2026 – With potential extension
Location: The role will be based in one of BBC Media Action’s offices in Africa, Asia or the UK. Current BBC Media Action offices are in the following cities, and the role could be based in any of these, subject to the prevailing security situation at the time of appointment: Abuja, Addis Ababa, Dar Es Salaam, Delhi, Dhaka, Freetown, Hargeisa, Jakarta, Juba, Kabul, Kathmandu, London, Lusaka, Nairobi, Phnom Penh, Tunis, Yangon. Candidates based in these countries but outside these cities would be offered support to relocate if necessary.

Applications are welcome from anyone with the existing right to work in any of those countries. The successful applicant will be employed and based in their home country, with salary set according to BBC Media Action’s local pay scales in that country. 

BBC Media Action

We are the BBC’s international charity. We use media and communication to help deliver stronger democracies, a safer, more habitable planet and inclusive societies. We bring together a unique blend of journalistic, creative, research and international development expertise; deep local knowledge of our audiences in the places we work; our strong networks of local partners; and our invaluable link to the BBC and everything it stands for.

We support the BBC’s determination to pursue truth with no agenda, and to bring people together. We champion impartiality, creativity, and diverse representation in some of the most vulnerable international media and information landscapes. While we benefit from strong partnerships with the BBC, we rely on the generous support of donors to continue our vital work. 
With our partners, we reach more than 100 million people in need around the world, in more than 30 countries and 50 languages!

Job Introduction

We have an exciting opportunity to join our organisation as Director of Fundraising leading an existing fundraising team. This is a new role as part of an ambitious plan to grow our unrestricted and semi-restricted funding to ensure our sustainability. 

The role reports to the UK-based CEO and is a member of the BBC Media Action Management Team, sharing collective responsibility to deliver the organisation’s strategy and vision. You will oversee fundraising staff, through direct line management of two core central teams, one focused on corporate, high-net-worth individuals and public fundraising and the other on institutional funding. These teams run fundraising efforts directly themselves as well as support critical regional and country business development.

Main Responsibilities

• Lead on Fundraising
• Direct Line Management of core central teams
• Lead plans to secure income from a range of institutions including governments, multilateral agencies, foundations and corporates;
• Develop new unrestricted fundraising channels
• Lead and Maintain business development systems, for income generation maximizing donor engagement, securing income for programmes and the provision of high quality, strategic input into business development strategies. Whilst also delivering the organisation’s strategy and vision
• Inspire and engage others to deliver our shared strategic goals

Are you the right candidate?

• Proven experience in delivering growth in restricted and unrestricted fundraising income 
• Experience in fundraising from large institutional investors, including bilaterals, multilaterals, and leading global foundations 
• Experience operating at a board and senior management level 
• Experience of mentoring and developing fundraisers and other stakeholders in fundraising practices 
• Experience fundraising in the US, especially from corporates, foundations and high-net-worth individuals is desirable but not essential
• Knowledge of the political context and Government views to international development 
• Thorough understanding of governance issues which apply to UK registered charities
• Exceptional leadership skills with the ability to inspire and motivate people
• Outstanding communication, interpersonal and influential skills with the ability to interact and establish good working relationships with key stakeholders 
• Excellent judgment and decision-making skills, including the ability to make tough decisions quickly and confidently 
• Ability to stimulate the workforce, creating appetite to grow and work at pace 
• Must be an excellent team worker, committed to building collaborative and effective relationships both internally and externally across countries and regions 
• Demonstrate passion and commitment for international development work and a good understanding of the charity sector

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking a Project Finance and Administrator to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and with an attention to detail, you will work closely with project coordinators and local partner organisations in the Democratic Republic of Congo to deliver exciting new projects expanding community land rights, sustainable livelihoods and forest protection initiatives.  

About you

The ideal candidate should have demonstrable experience of providing financial and administrative support to projects within charity or international development settings. Proficiency in both English and French is essential, alongside experience a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.  

For further details regarding the role and specific qualifications required, please consult the Job Description. 

We welcome all applicants and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.

DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.

We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will  play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.

As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.

You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.

You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.

You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Monday 18th November at 9am.

How to Apply 

To apply, please submit your CV & Covering Letter on the link provided with the following details:

- Why you would be interested in the role

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

Due to the funding of this job role, you will need to be willing to travel to different Boroughs within London and carry out lone working to spread and raise awareness of the DAVE Team, meeting with other services to create partnership working to ensure our clients receive the best ‘wrap around support’.

Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £28,000 plus London Weight Allowance of £3,954
Start Date: January 2025
Closing Date: Wednesday 20 November 2024 
First interview dates: Monday 25 & Tuesday 26 November 2024 (virtual)

We’re recruiting a Social Media Officer to lead our social media community management and content creation efforts. In this 12 month maternity cover contract, you will play a key role in enhancing our online presence and engagement, raising awareness for our animal welfare services and fundraising campaigns!

More about the role

This role focuses on social media content creation, community management, and moderation across all major platforms, including Instagram, Facebook, Twitter/X, YouTube, and TikTok.
 
As the lead moderator, you'll ensure all online interactions are positive, timely, and aligned with our brand voice, helping to build and nurture long-term relationships with our supporters.
 
Working alongside the Senior Social Media Officer, you will develop creative and engaging content that resonates with our audience, track social media performance, and collaborate with internal teams to ensure Blue Cross’s social media strategy is cohesive and effective. You will also produce reports and valuable insights from platforms such as Sprout Social, which will guide future campaigns and improve audience engagement.
 
What You’ll Be Doing

• Managing Blue Cross’s social media presence across key platforms (Instagram, Facebook, Twitter/X, YouTube, TikTok).
• Leading community management and moderation, ensuring positive, timely interactions with followers.
• Managing relationships with third-party moderation agencies, ensuring they uphold Blue Cross’s voice and positions across channels.
• Developing and curating engaging social media content that brings our pets' stories to life and supports rehoming appeals.
• Collaborating with the Senior Social Media Officer to create content, write scripts, and schedule posts while reacting to emerging social issues and trends.
• Tracking social media performance using tools like Sprout Social and producing reports with insights into community engagement, content performance, and social media trends to inform future campaigns.
• Working with teams across Blue Cross (including Customer Care, Media, and Public Affairs) to ensure our social media content aligns with our overall communication strategy.
   

About You
 
We’re looking for a passionate, self-motivated individual who thrives on creating content that engages and excites our online community. You’ll have experience moderating and managing social media communities, producing high-quality content, and using social media management tools (at Blue Cross we use Sprout Social) to track and measure success.
 
You will be a natural communicator with excellent organisational skills and a keen attention to detail. You’ll also be adept at managing multiple priorities while maintaining a high standard of work. Understanding what resonates with audiences and adapting your content to meet the needs of our followers will be key in this role.
 
A genuine passion for animal welfare is essential, and your ability to write warm, engaging content will ensure Blue Cross maintains its reputation as a trusted voice in the sector.
 
Essential Qualifications, Skills, and Experience

• Proven experience in social media moderation and managing large online communities.
• Expertise in using social media management tools, particularly Sprout Social.
• Strong understanding of social media analytics and the ability to derive actionable insights from platforms like Sprout Social.
• Experience in crisis management and working with internal teams to address complex issues on social media.
• Outstanding written and verbal communication skills, with a deep understanding of what works for our audiences on social channels.
• Proven ability to develop audience-focused content and manage content calendars across platforms.
• Proficiency in multimedia content creation, including tools like Canva.
• Extensive experience in digital communications, ideally within the charity sector.
• Proven ability to engage and influence stakeholders at all levels.

Desirable Qualifications, Skills, and Experience

• Experience working with influencers or brand partnerships.
• Working knowledge of content management systems.
• Familiarity with digital marketing techniques, including paid advertising.
• Knowledge of web analytics and how they integrate with social media strategies.

How to apply

Click the apply button and complete the online application process before the closing date on Wednesday 20 November 2024.
 
We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
 thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles and fixed term contracts, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers.     

We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'why work for us' page on our website.

About Blue Cross

Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897. 

Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion. 

We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help. 

Pets change lives. We change theirs.

Our commitment to diversity and inclusion   

We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. 

At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.

Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.   

We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.

If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch!

Our values 

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times.

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking

Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you 

Are you passionate about making a difference to the lives of older adults? Join our team as an Older People's Information and Advice Caseworker. 

In this rewarding role, you’ll provide essential support and guidance to older people in the Solihull borough. Your empathetic approach and expert knowledge will empower older people to live independently, safely and be active members of their local community.

If you have excellent communication skills, a compassionate nature, and a commitment to improving the well-being of older people we want to hear from you.