Contract Office Manager Jobs

The main purpose of this role is to provide energy advice to householders by telephone and email. You will be expected to provide information to help householders and clients access the appropriate support while maintaining accurate and detailed records of all interactions with clients.

Pay and conditions

• The role is fixed term (12 Months), full-time (37.5 hours per week). We will consider application for a minimum of 22.5 hours per week.
• The salary for the role will be £23,465.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To work on the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• To record client details and use knowledge to assess help and support needed.
• To refer clients onto other support organisations in their area as appropriate.
• To identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• To help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
• To listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way.
• To be familiar with and adhere to advice line protocol, processes and procedures.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Minimum Maths/English GSCE or equivalent.
• Experience of giving advice, customer service or helping others in some capacity.
• Ability to respond to clients in a respectful and engaging manner.
• Ability to work in a team.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seek support where necessary.
• Highly organised at managing time and workload.
• Skilled in use of MS office applications including Word, Excel and Outlook.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 17:00 on Monday 18 November 2024.

Interviews are expected to take place Tuesday 26 November and Wednesday 27 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

*Please note, this role is for a position at Trefoil Guild*

Are you able to provide high level administrative support?

Trefoil Guild is recruiting for an administrator. To provide general administrative support to Trefoil Guild members, our board of trustees, and our editorial team. You’ll respond to enquiries by phone and email, have experience in meeting and events preparation, provide logistical support for various events, and process payments to ensure the smooth and efficient running of Trefoil Guild.

About Trefoil Guild

Trefoil Guild is for everyone aged 18 and over. We are a place to find friendship, to get involved in new challenges, or get active in your community. We are a place to give support and find comfort.

Who we are and what we do

Trefoil is part of the Girlguiding family, and we aim to support them and help others by carrying the spirit of Girlguiding into our communities. We ask our members to agree to this when they join us. Many members support Girlguiding directly by assisting or leading units, and others give support in different ways.

Offering opportunities is a key part of Trefoil. So, when you meet with your local  Trefoil you can find like-minded friends to share your adventures and challenges with. The great part is that you have the choice to get involved with what works best for you.

Although we are part of the Girlguiding family, we are a separate charity and we are independently administered and financially self-supporting. At national level we have a board of trustees, all  volunteers who meet regularly throughout the year. Major decisions and activities of our organisation are made and carried out by volunteers and our board of trustees. The Trefoil office team support the board of trustees and the wider organisation in the management and coordination of Trefoil administration.

In this role you will be helping the Carers Manchester Team and Manchester Carers Forum to provide welfare benefits advice and support to carers living in the south of the city.

You will assist Carers to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing.

With empathy and understanding of the financial challenges facing Carers in the current climate, you will deliver a responsive and sensitive service and will help assess what kind of support they need.

Providing advice, guidance and assistance on how to maximise income, advise on benefits entitlement to and improve financial wellbeing.

Duties and Responsibilities:

Key Responsibilities:

• Provide casework support across the full range of welfare benefits to Carers.
• Act for the Carers where necessary by calculating benefit entitlement, negotiating, drafting or writing letters. 
• Negotiate with third parties as appropriate. 
• Ensure income maximisation through the take up of appropriate benefits. 
• Assist clients with other related problems where they are an integral part of their case and refer to other advisors or specialist agencies as appropriate. 
• Attend home/outreach visits as necessary. 

· Be an active member of the Carers Manchester South team locality team meetings.

• Ensure that all casework conforms to accepted high quality advice provision, including keeping written records of advice; keeping records well organised; ensuring conflict of interest checks are carried out; keeping a key dates system.
• Maintain case records for the purpose of continuity of casework, information retrieval, and statistical monitoring and report preparation. 
• Ensure project monitoring and reporting takes place in a timely and effective way.
• Monitor service provision to ensure that it reaches the widest possible client group. 

Additional Duties and Responsibilities

· Develop and maintain positive relationships with a range of professional stakeholders, including partners.

· Adhere to Gaddum Policies and Procedures, including Safeguarding, Information Governance and Health and Safety.

· Maintain a general understanding of the work of the whole organisation and attend staff meetings/events.

· All other duties reasonably associated with the role associated with the role.

Training and development

· To keep up to date with relevant policy, legislation and case law relating to the role.

· Attend and participate in training as required.

· Effectively engage in supervisions and appraisals.

· Effectively engage in team meetings and peer support discussion with colleagues.

Our values and policies:

· To adhere to the Carers Manchester Service Operating Procedure and Gaddum Policies and Procedures, including Safeguarding and Confidentiality.

· To uphold Gaddum’s values of being: Supportive, Empowering, Professional, Diverse, and Innovative.

· To work as a team with colleagues.

We are aiming to hold interviews on Monday 9th December 2024.

As a Team Administrator, you will play a crucial role in supporting the planning, coordination, and smooth running of activities that maintain a diverse housing portfolio across Kent. You will also ensure operations run efficiently, supporting senior team members in a range of administrative tasks. You will handle diary management, minute-taking, financial monitoring, and be the first point of contact for the team. You'll work closely with stakeholders and suppliers, ensuring all processes are legally compliant and effective.

Key Responsibilities:

• Provide administrative support across the team's workstreams, ensuring records are accurate and up to date
• Manage diaries and communications for senior team members
• Act as a key contact for queries, resolving issues promptly and efficiently
• Support committee meetings with agenda preparation, minute-taking, and follow-up actions
• Assist with financial tracking, including managing invoices and property bills
• Update team webpages regularly and assist with document management and GDPR compliance

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting senior managers and managing multiple tasks efficiently

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: HR Business Partner - 12 month FTC

Location: London/Hybrid

Salary: £41,234.59

Weekly Hours: 35

Reference: YMC1059046

Are you an experienced HR professional looking to make a meaningful impact within a leading charity? We are seeking an HR Business Partner to join our team on a 12-month maternity cover. This role offers the opportunity to partner closely with department heads and managers to support HR operations across the employee lifecycle, from induction through to leavers. You will play a key role in implementing HR strategic initiatives that help make us a top 10 charity to work for.

About us

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We’re committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

Key Responsibilities

Employee Engagement & Support: Partner with managers to improve employee engagement, reduce turnover, and enhance productivity. Actively contribute to a positive, fair, and inclusive work environment.

HR Operations: Manage induction processes, employee relations (ER) issues, compliance, and performance appraisals. Provide expert HR advice and create necessary documentation for various HR matters.

Talent Management: Lead talent reviews and succession planning to support internal growth and development. Run training events and initiatives to promote continuous learning.

Culture & Teamwork: Foster a collaborative and supportive culture by organising training events, promoting team-building activities, and addressing HR queries across the office.

Pay & Benefits: Oversee job evaluations, handle pay concerns and support the annual pay review process.

Person Specification

CIPD Level 5+ qualification.

Experience as an HRBP or HR Advisor, ideally in charity or other fast-paced environment.

Strong interpersonal skills, emotionally intelligent, and a proactive attitude.

Commitment to the YMCA's ethos and values.

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals.

The successful candidate will be working as part of the Events Logistics Team for a 15-month maternity cover to run a series of our Fundraising and Cultivation events throughout 2025 and into early 2026.

To be successful in this role you will: 

• Have 1-3 years events experience including developing events plans, risk assessments and income and expenditure documents

• Be self-motivated and highly organised

• Be good at managing competing priorities

• Have experience of managing stakeholders and suppliers

• Have excellent communication and relationship management skills

• Have the ability to lead events as well as work as an events support with the wider Events Team 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Enhanced Maternity Pay
• Free flu jabs
• Paid volunteer time
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to education and professional development

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for applications is Thursday 7th November with interview dates being held on Thursday 14th November at our Head Office - 5 Rowchester Court, Whittal Street, Birmingham B4 6DH.

We have an exciting opportunity for a Deputy Head of Service to join the Domestic Abuse team in London, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our Singer Street offices, Islington, London for a minimum of one day a week and home working, subject to operational demand. As a Deputy Head of Service you will assist the Head of Service (HoS) to deliver consistently safe, high-quality support for all service users across the Service and ensure contractual targets are met. You will deputise in the absence of the HoS.

• Assist the HoS to deliver a high-quality service across London, meeting funder requirements and deputising in HoS absence.
• Coordinate of the continuous improvement of the DA Service, ensuring consistent implementation across all aspects of the Service.
• Facilitate consultation across the teams and other key stakeholders to develop new and build on existing good practice, implement and support the strategic direction of the regional business plan.
• Be responsible for the day-to-day management of staff, ensuring appropriate and effective delivery of services to survivors, including, safeguarding, risk assessment, needs assessment, safety planning, referrals to other agencies and MARACs.
• Drive continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times. This will include developing further data sources/requirements to ensure where possible all aspects of DA Service performance are evidenced.
• Coordinate the auditing and analysis of data and other information required for the performance and monitoring reports for the commissioner as well as ad hoc requests from partners, HoS and/or Director.
• Help build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
• Ensure we are meeting the needs of our service users to a standard as expected of our commissioners and partners.
• Be a Designated Safeguarding Officer.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!

We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.

About the Role:

As a Health & Wellbeing Coach and Social Prescriber, you will:

• Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
• Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
• Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
• Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.

You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.

Key Responsibilities:

• Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
• Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
• Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
• Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
• Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.

What We Offer:

• The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.

What We’re Looking For:

• 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
• A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
• Proven experience working in multi-disciplinary teams across health, social care, and community settings.
• Excellent communication skills and the ability to build trust with a diverse range of people.
• A proactive and self-motivated approach, with the ability to work independently and collaboratively.

More information about the role | How to Apply: 

• 21 hrs per week - 3 days  - 9 - 5 pm - including Wednesday - Friday on site
• 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
• £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
• Closing date for applications:Tuesday 26th November 2024 (midnight)
• Please ensure that you fill in your application using the job specification headlines.
• Formal interviews will be held on Thursday 12th December 2024
• Applicants will be notified by email if they are to be invited for an interview a day before the interview date

 Join Us:

This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!

Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.

All We Can/Y Care International is looking for a Public Engagement Officer (London and South East) to join our small and dynamic team and make a difference through engaging churches in the region to help generate vital income to deliver our vision and mission. 

All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s. 

Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.

From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.

At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities. 

As Public Engagement Officer, you’ll play an important role making this vision a reality by engaging with churches through regional & national speaking engagements, networks, events, and new fundraising products with a view to help them raise funds for All We Can/Y Care to contribute to the overall fundraising target of the Acquisition Team. This role is 12-month fixed contract with potential to extend at the end of that period depending on the performance of the role and organisational circumstances at the time.

In this role you will:

• Seek and fulfil a variety of engagements in the London and the South East which engender loyalty and acquire short- and long-term income contributing to the fundraising target of £405k per year.
• Maximise income from Churches and Events
• Participate in All We Can’s presence at several conferences and events each year, inspiring current and new supporters through stalls, workshops, and stage time. 
• Build and develop new strategic relationships with ministers, lay workers, and key volunteers in Methodist Churches across the country, encouraging them into deeper income-generating engagement with All We Can.
• Collaborate with others in the Public Engagement Team to develop new resources and fundraising products to engage supporters and generate income

To be successful in this role, you will:

• Have experience of community fundraising involving relationship-building, planning, and generating a response to a call to action with experience of community fundraising in a Christian context being desirable. 
• Be a passionate and convincing public speaker, with experience of speaking/presenting in a Christian context; being a qualified preacher and/or worship leader in a church tradition would be an advantage but is not a requirement. 
• Have experience of generating and following up on new opportunities. Experience of project management in a professional context will be an advantage but is not a requirement.
• Have excellent oral and written communication skills and proven ability to communicate both stories and data.
• Excellent interpersonal skills, including an ability and willingness to communicate to diverse audiences. To be comfortable communicating to Christian groups and individuals. 

This role has an occupational requirement to be a professing and active Christian to fulfil the role and its responsibilities.

For full list of responsibilities and role requirements, please see the full application pack.

Diversity of our team across all various characteristics is important to us and to the mission of the organisation. Therefore, we look forward to receiving applications from groups underrepresented in the charity sector. If you would benefit from a conversation about the role and both organisations before you apply, please contact us via our website. 

Important note about completing your application – please read 

When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We’ll not consider answers which say ‘Please see the CV’ or similar. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.

The purpose of having those questions in the application process is to assess your skills and suitability for the role. Therefore, we would ask that you answer the questions on your own without use of aids like generative AI as much as possible. We recognise that neurodivergent people and people with some other characteristics can benefit from use of AI, so we don’t prohibit it entirely, but ask you to do it wisely and show as much of your talent as possible in your work so we can choose the best candidate for the role which will help us greatly to deliver our vision and mission. If you’re using generative AI as a form of a reasonable adjustment, we would be grateful if you could let us know. 

There has never been a more exciting time to join the Corporate Partnerships Team at Alzheimer’s Research UK (ARUK). Recent breakthroughs in dementia research mean we are on the cusp of the first generation of dementia treatments in the UK. There has never been more optimism around our mission to find a cure for this devasting condition and critical moment for organisations to partner with us.

You’ll be joining a high-performing team that has a large portfolio of high-profile corporate partners including but not limited to Omaze, The Perfume Shop, Slimming World, Bloomberg, TP ICAP, and Dyson. Alongside having just secured brilliant new partnerships with Cadbury, and John West.

We’re looking for a New Business Officer to join our team, to secure new partnerships that will grow income and take us one step closer to a cure.

This is a 12-month Fixed Term Contract to cover a period of maternity leave.

Main duties and responsibilities of the role:

Identify and build strategic relationships to generate income from new corporate supporters.

· A focused and strategic approach to identifying, researching, and targeting prospective corporate partners.

· Work closely with Corporate Partnerships Manager (CPM) to deliver our successful new business strategy. 

· Build and manage a pipeline of new business opportunities to include strategic partnerships and charity of the year partnerships. 

· Develop engagement plans for prospects, with innovative, commercially minded ideas, to maximise the chances of securing successful partnerships. 

· Create innovative and creative applications/proposals for charity of the year and strategic partnerships. 

· Actively network with potential corporate partners through warm contacts, events, conferences, and other available media. 

· Ensure effective monitoring, evaluation, and reporting of new business approaches in liaison with CPM, communicating progress regularly. 

· Take full personal responsibility for the timely recording of prospects, actions, updates, and notes within the CRM (Salesforce). 

· Work alongside the Partnership Development Officers on new partnership set-up, including establishing legal agreements with corporate partners. 

· Work closely with the Philanthropy team to leverage support from major donors and assist the Philanthropy team with their prospects where possible.

· Achieve agreed financial and non-financial targets, including income generation and meetings. 

· Support the CPM in the development and implementation of the corporate fundraising strategy for ARUK, to increase the team’s income, to ensure that the best use is made of internal and external contacts

Represent the charity professionally in a high-level corporate context.

· Organise and attend networking and cultivation events as required, influencing, and engaging high-level external contacts.

· Deliver high-quality and creative presentations and proposals to help target and engage prospects and convert them into partners.

· Organise tailored face-to-face meeting opportunities to initiate and build relationships.

· Maintain up-to-date knowledge of current ARUK activities, including research being funded, and be an advocate of ARUK at all times.

What we are looking for:

· Corporate fundraising experience, or business development experience in a corporate role.

· Evidence of delivering high-quality and creative presentations and proposals to help target and engage potential partners/clients.

· Experience in creatively building new strategic partnerships/clients from scratch within a fundraising and/or corporate environment.

· Experience in engaging and building relationships with key external stakeholders and decision-makers to deliver positive outcomes.

· Experience in securing new partners/clients within a fundraising and/or corporate environment.

· Confidence working with computers – good knowledge of Word, Excel, Outlook, and PowerPoint. 

· Excellent personal communication skills, with the ability to communicate with people at all levels face to face and on the phone.

· Ability to write professionally, with an ability to adapt communications for different audiences.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Ability to articulate complex issues to supporters in a compelling manner.

· Strong negotiation skills and the ability to make financial asks.  

· Strong business development and relationship management skills, ideally from a charity background.

· Ambitious, professional, and hard-working team player.

· Outgoing, enthusiastic, and able to remain calm in a fast-paced environment.

· Ability to give and receive feedback.

· Ability to try new ways of working and be resilient.

· Willingness to work outside of regular office hours during busy spells, as well as occasional travel within the UK when required.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £34,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 17th November 2024, with interviews likely to be held week commencing the 25th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

West Midlands

£56,401 per annum (£41,897.88 pro-rata)

Part time, 26 hours per week

Fixed Term contract, 2 years

Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps) 

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on our website.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 14 November 2024.

Interview date: 28 November 2024 (in person at our London office).

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.

NO AGENCIES

An exciting opportunity has arisen for a caring, enthusiastic and connected individual to join our team at Wellbeing Matters.

The successful candidate will be an asset within Salford Royal Hospital, providing education to staff and patients on pathways into community provision to support discharge from the hospital.

We are looking for someone to work with patients to ensure access to community support, activities and services that enable individuals to be discharged appropriately. You will work as part of the team planning and facilitating the discharge of individuals at Salford Royal Hospital.

You’ll use a strengths or assets-based social prescribing (person-centred) approach to address the needs of individual patients during the discharge planning and admission process.

Are you the person we’re looking for?

Do you have:

• Experience working with individuals with multiple needs and who may be facing a range of barriers and/or social issues
• Experience working with individuals (1-2-1) to help them achieve their goals
• Experience working in a person-centred way with individuals through strengths/assets-based conversations
• A sound working knowledge of person-centred and community approaches and/or social prescribing
• The ability to work flexibly – including unsocial hours on occasion (early mornings, evenings and weekends)

If the answer is “Yes”, then we look forward to hearing from you!

Closing date: Noon on Monday 18th November 2024.
Interview date: Wednesday 4th December 2024 at Salford CVS offices in Eccles. 

We reserve the right to review applications before the closing date should we get sufficient applications.

Please note late applications will not be accepted.

Quality Improvement Coordinator
£37,264 pa plus excellent benefits
London WC1 and home-based
35 hours per week
12 month fixed-term contract from 1st January 2025

The Quality Improvement Coordinator is a crucial role for the College as you will coordinate and project manage a range of activities within the QI team, including web portal upkeep, horizon scanning of QI and patient safety activity in paediatrics and child health as well as providing QI support for RCPCH members and QI event coordination. 

As Quality Improvement Coordinator, you will take the lead on the upkeep, revisions, growth and promotion of the QI Central and Patient Safety Portal websites and other associated webpages, including liaising with content providers.

Reporting to the Head of Quality Improvement, you will carry out four-nations environment and horizon scanning of quality improvement and patient safety activity relevant to paediatrics and child health, whilst exploring opportunities to improve our QI offer using insights from data analytics associated with the Patient Safety Portal and QI Central platforms, and shared learning from other QI projects.

In addition you will manage and plan contact from members via email, web-portals, our community/time banking suite and social media platforms, whilst also identifying opportunities to promote QI and patient safety in child health through these communications channels.

With a good standard of education, you should have relevant project coordination skills and demonstrable experience in desk research, including internet and database searches.

You should have strong organisational skills and proven experience of delivering multiple objectives to high standards within short time frames and meeting multiple deadlines, along with good communication, interpersonal and stakeholder management skills as you will frequently liaise with members, senior officers and staff. 

Your experience of design and production of digital communications and engagement resources in addition to your well-developed experience and knowledge of Microsoft applications will ensure you are capable of managing updates on our websites and social media platforms. 

Experience with website management, WordPress and Google Analytics as well as a background in supporting and coordinating external events, including face-face meetings, webinars and hybrid events, would be desirable. 

The Quality Improvement team supports paediatricians and the wider child health workforce to be at the forefront of continuous quality improvement, providing opportunities to develop and share their work and to co-produce solutions with children and young people, and their families.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 24 November 2024

Job Description: Project Officer

Reporting to: Project Manager 

Base: Milton Keynes 

Job Type: Fixed Term 12 months’ with potential for extension 

Salary: £21,500 - £22,500 The National Energy Foundation 

The National Energy Foundation is an independent charity based in Milton Keynes, which has been at the forefront of improving the use of energy in buildings since 1988. We aim to give people, organisations and government the knowledge, support and inspiration they need to understand, manage and reduce the use of energy in buildings. 

Role Summary 

Our Project Officers are fundamental to the successful delivery of NEF’s programmes and projects. You will be responsible for core project deliverables, which will likely include significant contact with customers, members and funders of NEF. You will provide advice and guidance to the public through our helpline and case management services, managing a caseload of live customers throughout their end-to-end journey with NEF. You could be involved in any one of our work streams, which could include liaising with people in fuel poverty, young people and those seeking support and advice on how to reduce the carbon foot print of their home. 

Alongside this, you could be delivering awareness sessions or training to employers or the public; certainly, you’ll be representing NEF at public meetings and events. This role is very much about communication and people, but you’ll also need be organised, diligent and able to navigate various systems and processes. 

Key Responsibilities 

• Provide residents with information and advice via our telephone helpline, including checking their eligibility for grant funding for energy saving measures and making onward referrals to installers. 

• Provide advice regarding energy efficiency and fuel switching. 

• Prepare and deliver training to a range of audiences, providing information on the programmes and funding available. 

• Liaise between householders and their chosen installers to ensure the smooth installation of appropriate energy efficiency measures. 

• Researching and collaborating with potential clients to join our membership programmes and taking this through to sign up. 

• Manage a range of systems and processes, including relevant CRM systems and/or databases. 

• Adhere fully to NEF Quality Management Systems (QMS). 

• Provide secretariat services to programme steering groups, including arranging meetings, suggesting agendas, taking minutes and ensuring all participants are cognisant with the aims of the programme. 

• Assist the Project Manager with the administration and reporting of projects. 

• Support, assist and deputise for other members of the Foundation as workload and/or circumstances might require. 

• Other activities as agreed with Line Manager. 

Person Specification 

• Ability to work with and for the public in a caring and non-judgmental way. 

• Excellent verbal (including telephone) and written communication skills. 

• An enthusiastic approach and the ability to work both individually and as part of a team. 

• The ability to engage with people confidently and effectively; remotely, one-to-one and in groups. 

• Highly organised, with a methodical approach to projects and a keen eye for detail. 

• An interest in energy saving, energy efficiency and renewable energy (although training will also be given). 

• Ability and willingness to travel. Regular travel to events is a feature of the job, particularly during autumn, winter and spring. 

• Ability to work outside of office hours, by arrangement. 

• Familiarity with Microsoft Office Outlook, Excel, Word, Office 365 and Dynamics 365. 

• Possession of a full UK driving license and use of a car with business insurance cover. 

Desirable (not essential) 

• A degree in a building or energy related subject or one where public health features as a major strand. 

• Experience of working with vulnerable adults. 

• A degree in a building or energy related subject or one where public health features as a major strand. 

• Experience of working with vulnerable adults.