Office Manager Jobs in Bloomsbury, Greater London
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Job Title
Business Support Manager (Maternity Cover)
Job Reports To
Assistant Director of Operations
Business Unit/ Department
Administrative/Operations
Dimensions of Role
Full time – 35 hours per week (Office based with the option of working from home on Fridays)/ Fixed Term 12-month maternity cover
Working Relationships
· With the Executive & Administrative team
· With the Chair and Board of Trustees
· With those we support, within the Rank network
Purpose Statement
The postholder will be a key member of the central administration team of the Rank Foundation.
Key Accountabilities
Secretariat support to governance committees:
- Drafting agendas, production and dissemination of papers for Committees and Board meetings to trustees
- Attendance to governance meetings, minute taking, and following up on actions
- Organising RFL annual governance schedule of meetings
- Liaising and acting as point of contact for trustees
- Arranging meetings for Execs and Trustees
- Drafting and issuing comms as needed by the Chair, Trustees and Execs
- Maintaining governance records and register of trustees’ interests up-to date
- Assisting with audit queries as and when required
- Managing the periodic review of Committees’ Terms of References
- Planning induction programme of new trustees
- Undertaking regular reviews of policies, staff handbook, trustee hanbook and ensuring currency and developing new ones as required
- Supporting with implementation of EDI strategy and the Foundation’s vision
- Occasional out of office hours meeting attendance as/ when required
HR
- Facilitating recruitment activities including posting and monitoring job ads, shortlisting of candidates, recommending list for interview and liaising with candidates
- Onboarding of resources: references, right to work checks, drafting of contracts and offer letters, planning of induction programme, sourcing of IT kit/required equipment, arranging IT induction
- Offboarding of resources: ensuring resources are removed access to SharePoint, emails and laptop wiped. Monitoring of dormant inboxes.
- Management and administration of Breathe (HR Platform)
This job description is not necessarily an exhaustive list of tasks but is intended to reflect a range of duties the post-holder will perform.
Skills, Knowledge & Expertise
Knowledge Qualifications & Experience
· Previous experience in an executive support role and working with Board of Trustees
· Previous experience of minute taking
· Previous experience of HR support
· Proficiency in Microsoft packages (essential)
· Understanding of the charitable and philanthropic sector (desirable)
Skills/ Abilities
· A positive team member
· Excellent organisational skills and attention to detail
· Willingness to help colleagues, ‘can-do’ approach
· Adaptable, flexible, and willing to learn/develop skills
· Ability to manage multiple tasks, work to deadlines and prioritise effectively
· Excellent communication skills by phone and email, experience of engaging with stakeholders at all levels
· Ability to organise events and ensuring arrangements are communicated to all stakeholders
· Ability to handle sensitive information and discretion
Confidentiality
· Paramount that the postholder works in a highly confidential way
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
The client requests no contact from agencies or media sales.
The Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
The Sutton Trust is seeking a highly motivated and enthusiastic Finance Manager to join the team and provide crucial support on a range of key finance functions. This is an exciting time to join the team as we are looking to improve process efficiencies and assess the use of technology within the team.
This a varied and hands-on role that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment
Main duties
- Cash management and cashflow forecasting; monitoring and reporting on the Trust’s investment portfolios
- Approval of payment runs in line with approval matrix
- Supporting the Director of Finance & Operations with annual budget setting and leading on quarterly reforecasting cycles
- Building and maintaining relationships with budget holders and members of senior leadership to help them understand budgets and financial statements and support them with their day-to-day budget management and finance needs
- Preparing quarterly management accounts, and other financial modelling as required
- Supporting the Development Team with funding applications, and grant / funder reporting
- Ensuring compliance with funder restrictions and requirements
- Preparing VAT returns, submitting returns to HMRC and providing VAT advice, as required
- Overseeing the Finance Officer’s work and providing cover for leave including sales and purchase ledger, month end, payroll, pension and staff benefit administration as well as the administration of Gift Aid and legacy income.
- Preparing annual accounts and year-end schedules, working closely with the Director of Finance & Operations and external auditors
- Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls
- Line managing, motivating and proactively supporting the Finance Officer in their professional development
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
- Other duties as necessary from time to time
Skills and Experience
We welcome applications from individuals who have experience in:
- A hands-on, generalist finance role with strong experience of a wide variety of finance processes
- Producing monthly or quarterly management accounts and providing suitable narrative as required
- Supporting or leading on aspects of the year-end processes and/ or the annual audit, including producing year-end schedules, accounts and liaising with the auditors
- Setting up and maintaining forecasting templates, including for cashflow purposes
- Improving financial controls and processes, and using technology or automation to improve efficiencies
- Working with and supporting non-finance staff with their day-to-day budget management including the provision of training
- Managing and supporting junior finance staff
- Working in the education or not-for-profit sector (desirable)
- Working with Quickbooks or a similar accounting software (desirable)
Who can demonstrate:
- Strong verbal and written communication skills at all levels
- Strong organisational and problem-solving skills with the ability to multi-task
- Excellent working knowledge of Microsoft Office, particularly Excel
- Confidentiality
And who is:
- A qualified accountant with post qualification experience, or equivalent demonstrable work experience
Competencies
- Sympathetic to the aims of the Trust and its mission to address educational disadvantage
- Ability to work across multiple teams with budget holders of varying finance abilities
- Ability to work collaboratively as part of a team and independently with a high degree of initiative
- A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritize tasks and work to deadlines
- Excellent analytical skills and high attention to detail
Other
- Is eligible to work in the UK (see here for information about right to work)*
*Please note that we are unfortunately not a licensed visa sponsor.
Terms of Appointment
- Contract: Full-time, Permanent (part-time considered)
- Salary: £45,000-£50,000
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 10am, Monday 28th October, with first round interviews held over Zoom on Wednesday, 6th November, and second round interviews held at our London offices on Wednesday, 13th November.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working (1-2 days per week at the UK Office)
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Submit your CV for review and we will be interviewing candidates on a rolling basis, with first interviews held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
The client requests no contact from agencies or media sales.
Pathway’s Communications Manager role is pivotal to successfully delivering our mission: To improve health and healthcare provision for people experiencing homelessness, and other marginalised groups. The successful candidate will work across Pathway and with our partners to champion the needs of inclusion health populations, promote our evidence-based policy work, demonstrate our impact, and support networks of professionals working in inclusion health.
Pathway supports hospital-based teams caring for people experiencing homelessness, manages the Faculty for Inclusion Health, a network of healthcare professions working to ensure the fundamental rights of marginalised people to be treated with dignity and compassion, supports the development of good practice, and influences policy.
We are focused on expanding our network of hospital-based teams, and stepping up our policy and campaigning work, making the case of the importance of healthcare provision for marginalised groups. The next year sees some planned high-profile events which will provide excellent opportunities for a charity comms professional looking to put their stamp on some important work. Our partnership with Crisis puts us in good stead for the future, and provides excellent opportunities for joint working.
The client requests no contact from agencies or media sales.
Head of Customer Voice
Home-based, some travel to Newcastle under Lyme
£70,000
Are you passionate about putting the customer voice at the heart of decision making? Do you have experience of turning customer feedback into actionable insights to shape and improve service delivery? If so, we’d love to hear from you!
Our client is looking for a Head of Customer Voice to lead the way in championing our customers, ensuring their voice is continuously heard and acted upon.
As the Head of Customer Voice, you’ll drive strategic customer insight and continuous improvement. Building relationships with key stakeholders will be key to effecting change and improving customer experience.
You’ll have a proven track record in a similar role, operating at a senior level to influence change along with experience of presenting data and insight to a variety of audiences including Board level.
Experience of leading on corporate performance frameworks with the ability to interpret Government and Regulatory Policy and guidance is a must, coupled with previous experience of managing data and insight teams.
Experience in the Social Housing sector and knowledge of Ombudsman and regulatory requirements would also be beneficial.
First stage interviews – 29th October
Second Stage interviews – 6th November
This post is subject to a satisfactory Basic DBS check.
6 Month Fixed Term Contract, Full Time
Circa £26,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are looking for a candidate to provide a warm welcoming reception to in person visitors to the Fund or callers, as the first point of contact. Representing the Fund’s culture and values while managing the front of house and carrying out administrative tasks to support the smooth running of day to day activities. You will work with Resources, Welfare and Fundraising teams to embed a good impression of the Fund and ensure day to day activities run smoothly. We are seeking an enthusiastic and confident communicator, who is proactive, organised and has the ability to multi-task. This is a critical role that requires a positive attitude and the right skills.
The role is based in our London HQ, five days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Monday 14th October 2024, 5.00pm. Please note interviews will most likely take place the following week.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
The client requests no contact from agencies or media sales.
Supplier Partnerships Manager
Contract: Permanent, Full Time
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Supplier Management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Supplier Partnerships Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supplier Partnerships team sits within the Supporter Experience and Operations Team at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and contracting expertise and effective internal & external response handling operations. The team exists to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
About the Role:
As our Supplier Partnerships Manager, you will manage the Supplier Partnerships sub-team, reporting into the Supporter Experience & Operations Lead. The Supplier Partnerships Team plays a central role in supporting our fundraising teams to maximise supporter engagement through the selection and performance management of our key external service partners. This team are a centre of subject expertise and will also ensure we have well defined and consistently applied approaches to supplier management across the Mass Engagement department.
In this role, you will actively manage a small portfolio of strategic fundraising service suppliers, ensuring contractual requirements are met, as well as defining and monitoring service levels (SLAs) to ensure performance is maintained.
You’ll also:
- Effectively lead, manage, and motivate the Supplier Partnerships team, ensuring each member of the team makes a full and effective contribution to the organisation
- Maintain a network of key stakeholders within WaterAid, ensuring that their needs and responsibilities relating to supplier management are understood
- Foster a culture of continuous improvement within the team, proactively identifying opportunities for improvement or efficiency gains where these contribute to the overall supporter experience
- Act as the subject matter expert for supplier management, promoting and championing best practice within the wider organisation, providing specialist advice and training as required
- Maintain a level of awareness of external trends and best practice in supplier operations and procurement, ensuring that WaterAid are at the leading edge in terms of our services and standards
- Work with the Supporter Experience and Operations Lead in developing detailed budgets, forecasts, and plans
About You:
To be successful, you’ll need:
- Excellent supplier management / relationship management, ideally in a charity fundraising environment
- Successful experience of people management, coaching, training, and personal development
- Demonstrable experience of using / designing KPIs, SLAs and other performance metrics to drive process and service quality improvements
- Strong stakeholder relationship management (up to senior management), able to work collaboratively to build positive and effective working relationships across teams
- Ability to identify problems, undertake analysis and deliver potential solutions through influencing and negotiating with others
Although not essential, we also prefer you to have:
- A good understanding of fundraising regulations i.e. Fundraising Code of Practice, Gift Aid and BACs (Direct Debit) regulations
- Professional qualification in supplier / service procurement or directly relevant experience
Closing date: Applications will close at 23:59 on the 3rd November 2024. Availability for interview is required week commencing 4th November 2024.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Job Title: Individual Giving and Supporter Care Manager
Reporting To: Head of Marketing
Manages: Supporter Care Officer
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Permanent
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is a key role within the marketing team at an exciting time of growth for the charity. You will be joining us at a development stage and will have a real opportunity to shape our supporter journeys and supporter care programmes across Home-Start UK. Be part of a movement focused on improving the long term outcomes of children across the UK, and help us grow, so that we can be there for every child who needs us.
The Individual Giving and Supporter Care Manager will develop and implement campaigns that build our supporter base along with retaining our existing supporters. Through compelling and personalised supporter journeys, you will ensure our supporters feel like our partners in ensuring that no child’s life chances are limited.
You will communicate effectively with our supporters and build a strong connection with them by placing supporter care at the heart of our work, while also engaging potential new supporters.
Reporting to the Head of Marketing you will be responsible for all supporter care activities and our acquisition campaigns. You will also manage the Supporter Care Officer and will create a supportive environment where you will help them achieve their objectives.
You will have experience of working in an individual giving/supporter care team or marketing role within the charity sector managing campaigns and supporter communications. With a proven track record in delivering successful campaigns, the ability to work to tight deadlines and with excellent attention to detail, you will be able to effectively manage key relationships internally and externally to deliver on campaigns with agreed time frames.
If this sounds like your type of challenge, we’d love to receive your application.
Closing date for applications: Thursday 31st October 2024, 5pm.
Interviews will be held virtually on the 1st and 2nd November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence (MD) is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.
Big ideas. Lifelong connections. One objective.
INDIVIDUAL GIVING PRODUCT MARKETING MANAGER
Salary: £40,000 - £45,000 per annum
Reports to: Product Marketing Senior Manager
Directorate: ?Marketing, Fundraising & Engagement (MFE)
Contract: ?Permanent
Hours: ?35 hours per week
Location: ?Stratford, London w/ high-flex (1 - 2 days per week in the office)
Closing date: Thursday 31 October 2024, 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We have an exciting opportunity to join us as an Individual Giving (IG) Product Marketing Manager. You will play a key role in supporting the Senior Manager to develop the regular giving product marketing strategy, plan and budget which aims to stabilise regular giving volumes and long-term income. Further to this, you will manage the delivery of the regular giving product marketing plan, meeting KPIs, to time and budget.
What will I be doing?
Supporting the IG Senior Product Marketing Manager to translate the Fundraising & Marketing operating plan and budget into a product marketing plan and budget for regular giving
Managing the planning, set-up, delivery and analysis of integrated multi-channel campaigns that meet and exceed specific product KPIs
Managing the content and creative production, ensuring campaign assets are fully aligned with Brand messaging and other communications themes
Working alongside the Senior Manager to motivate the Executives and matrix manage specialist Digital Marketing & Delivery teams to deliver activity across channels
Working with digital and data experts from across marketing and the wider organisation to improve communications
Managing the continuous testing and analysis of campaigns
What are you looking for?
Significant experience translating marketing strategy into tactical delivery plans
Significant experience delivering multi-channel campaigns, from planning through to execution and analysis, that meet campaign KPIs
Strong understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Relevant experience of marketing for regular giving, and strong understanding of Individual Giving products and audiences
Data-driven with a strong understanding of UX principles and relevant experience of interpreting results and recommending opportunities for optimisation
Relevant experience of building positive working relationships and influencing others at all levels.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
This is a new role developed to support the CEO, The COO will be a key member of our leadership team The COO will work closely with the CEO and manage the SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you the dynamic and driven Project Manager we seek to support our school improvement team at Haringey Education Partnership? This role will be pivotal in ensuring effective management of teams, systems management and record keeping, stakeholder engagement and relationships across various educational projects aimed at enhancing school performance and pedagogical outcomes.
This is a new role in our organisation with the potential to be shaped and developed. The successful candidate will be supported to be ambitious and innovative.
Responsibilities:
- Support the management of a large consultancy team and their work in schools
- Manage administrative tasks including documentation, scheduling, and reporting for school improvement initiatives.
- Maintain up-to-date knowledge of educational innovation, policies, regulations, and political landscape affecting schools and the education sector
- Be proficient in using tools such as Canva, Microsoft Office suite, and basic website management platforms to create and disseminate educational high-quality resources and communications in line with HEP brand guidelines
- Develop and nurture strong stakeholder relationships with schools, educators, local authorities, and other partners
- Collaborate closely with a diverse team to achieve project goals and objectives
- Work independently and efficiently under pressure, ensuring deadlines are met and quality standards are upheld
- Demonstrate a strong moral purpose and understanding of the mission and values of Haringey Education Partnership.
Qualifications and skills:
- Educated to at least degree level
- Excellent organisational skills with meticulous attention to detail
- Strong interpersonal and communication skills, capable of engaging stakeholders at all levels.
- Proficiency in Canva, Microsoft Office, and basic website management tools
- Ability to adapt quickly to changing priorities and manage multiple tasks simultaneously
- Ambitious, resilient, proactive, and a dedicated team player committed to continuous improvement in education
Application Process: Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV. Applications will be reviewed on a rolling basis until the position is filled.
About Haringey Education Partnership: Haringey Education Partnership, based in Crouch End, Haringey, is a leading education partnership committed to improving outcomes for children and young people, fostering innovation and excellence in leadership, teaching and learning across our member schools. We believe in collaborative approaches to school improvement and are dedicated to supporting educational leaders in achieving the best possible outcomes for all students.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Submit a covering letter detailing your suitability for the role, along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.
The client requests no contact from agencies or media sales.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.
As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.
Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.
You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Location:
There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.