Office Management Jobs
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking an individual with a background in finance, and a proven ability to manage projects, a team and relationships with stakeholders. This is an excellent opportunity for someone self-driven, energetic and proactive looking to take on the challenge and responsibility of managing a small finance team in an organisation making a difference in the lives of LGBT+ survivors of abuse and violence.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
Galop is a charity registered in England and Wales, with around £4m of income and 65 employees.
About the Role
As the Financial Controller you will be part of the Senior Leadership Team (SLT) and report into the Chief Executive Officer. You will lead a small team and manage the relationship with our existing outsourced finance team, payroll provider and auditors to deliver high quality professional finance services to the charity. You will be responsible for the financial systems and processes and ensuring the quality and timeliness of work delivered.
Galop has gone through a period of rapid growth and you will be continuing the work to align its financial practices to its new operating model. Personally, you will be resilient and driven to develop, implement and improve financial policies. You will be working with the Treasurer and SLT to improve financial management and controls. Your financial analysis and reporting skills will be exceptional and you’ll have the ability to manage people setting clear goals and priorities for your team whilst providing support and challenge where needed.
You will work closely with other teams to establish regular, clear, and consistent channels of communication at all levels within the organisation. You will build and maintain strong relationships with senior managers and their teams and will; improve the understanding of charity’s performance; influence decision-making; deliver analysis and insight on business opportunities and support options and scenarios planning including funding applications.
Location
Hybrid – this role requires some working days to be in our central London office, and some days working from home.
Hours
0.8 - 1 FTE, Part-time (28 hours per week) or Full-time (35 hours per week)
Contract
Permanent
Reports to:
Ben Kernighan – Interim CEO
Salary
Salary scale - £47,369.25 - £54,010.33 (including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop office in central London). Dependent on experience and pro-rated for part time roles.
Closing Date
Applications should be submitted by midnight on Sunday 4th August 2024.
Interviews will be held on a rolling basis with the first sets during week commencing July 22nd. Further rounds will be conducted through August.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rheolwr Partneriaeth – Cymru
Lleoliad: Lleolir y swydd allan o swyddfeydd BookTrust yng Nghaerdydd. Mae BookTrust yn gweithio mewn modd hybrid a hyblyg gyda disgwyl i’r cyflogai dreulio o leiaf wyth diwrnod yn gweithio wyneb yn wyneb bob mis, a allai fod yn swyddfa Caerdydd, yn ymweld â phartneriaid ledled Cymru ac ar adegau yn teithio ledled y DU. Bydd angen teithio rhesymol i gyflawni'r rôl, felly, gydag angen i aros dros nos yn achlysurol.
Cytundeb: Llawn amser, gellid trafod opsiynau hyblyg a rhan amser.
Cyflog: £36,000.00 y flwyddyn.
BookTrust yw elusen ddarllen fwyaf y DU i blant. Gwyddom fod plant sy'n darllen yn hapusach, iachach, yn fwy tosturiol, ac yn fwy creadigol. Maen nhw hefyd yn llwyddo’n well yn yr ysgol. Gan weithio gyda phob awdurdod lleol yng Nghymru, Lloegr a Gogledd Iwerddon gyda chefnogaeth sawl cyllidwr gan gynnwys Cyngor Celfyddydau Lloegr, a Llywodraethau Gogledd Iwerddon a Chymru, rydyn ni’n cyrraedd dros 3 miliwn o deuluoedd y flwyddyn gyda help partneriaid mewn ysgolion, canolfannau plant, ymwelwyr iechyd a llyfrgelloedd. Mae’r rhwydwaith anhygoel hwn yn ein helpu i gymell plant i ddarllen ledled y wlad.
Rydyn ni’n chwilio am unigolyn cadarnhaol a brwdfrydig sy’n gallu dangos y gallu i adeiladu perthynas gyflenwi a strategol gref gydag ystod o randdeiliaid allanol, gan gynnwys ysgolion cynradd ac uwchradd, awdurdodau lleol, sefydliadau yn y sector addysg ynghyd â sefydliadau cymdeithas sifil eraill. Bydd y rôl hefyd yn golygu sicrhau cyflawni set o raglenni a gweithgareddau BookTrust yn llwyddiannus, felly bydd meddu ar sgiliau trefnu cryf, profiad o gydweithio â thimau swyddogaethol mewnol gwahanol a bod yn drylwyr a manwl, yn nodweddion hanfodol.
Bydd y Rheolwr Partneriaeth hefyd yn cyfrannu at ddatblygu gweithgareddau a rhaglenni newydd ac yn arwain ar raglen hyfforddi a digwyddiadau cenedlaethol a rhanbarthol Cymru, felly byddai cael profiad o ddyfeisio a rhoi rhaglenni newydd a hyfforddiant ar waith o fantais.
I ymgeisio anfonwch gopi o’ch CV to booktrust ynghyd â llythyr cyflwyno sy’n dangos sut yr ydych chi’n ateb manyleb y person a’ch ysgogiad chi dros ymgeisio am y swydd. Ni ddylai eich llythyr cyflwyno fod yn hirach na dwy ochr.
Dyddiad Cau:Gorffennaf 31ain 11:59pm.
Adolygir ceisiadau wrth iddyn nhw ddod i law. Anogir ceisiadau cynnar felly.
Ein Hymrwymiad i Amrywiaeth a Chynhwysiant
Ein nod yw darparu proses recriwtio gynhwysol ac rydym ni’n arbennig o barod i groesawu ceisiadau o gronfeydd talent amrywiol: ymgeiswyr o leiafrifoedd ethnig, ymgeiswyr ag anableddau a chyflyrau hirdymor ac ymgeiswyr o gymunedau heb gynrychiolaeth ddigonol.
Rydym wedi ymrwymo i gyfleoedd cyfartal a hoffem sicrhau bod gennym broses ymgeisio sy’n hygyrch i bob ymgeisydd. Os oes angen unrhyw addasiadau rhesymol arnoch neu os hoffech chi i ni wneud unrhyw beth yn wahanol yn ystod y broses ymgeisio, cysylltwch â’n tîm Adnoddau Dynol.
Mae BookTrust wedi ymrwymo i ddiogelu a hyrwyddo lles plant. Mae'r broses recriwtio a dethol yn adlewyrchu ein hymrwymiad i ddiogelu, felly bydd addasrwydd yr holl ddarpar weithwyr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn, a gwiriadau cyn cyflogaeth.
We have an exciting opportunity for an Operations Manager to join our team in Gloucestershire, working 37.5 hours a week. This role is based at our Gloucester office, also covering the Wiltshire & Swindon region with weekly travel expected.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role:
We are seeking a dynamic and adaptable individual for a hybrid role based in our Gloucester office with weekly travel expected to the Wiltshire & Swindon region. This position offers a unique blend of working environments supporting a healthy work-life balance, offering the flexibility to work from home on occasion.
As the Operations Manager for Gloucestershire and Wiltshire you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.
You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.
You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner, Gloucestershire Constabulary, Wiltshire Constabulary, Gloucestershire County Council, criminal justice agencies as well as other statutory agencies and third sector organisations across Gloucestershire and Wiltshire.
You will be the nominated deputy for the Area Manager covering both services and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.
As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
University of Oxford Development and Alumni Engagement
CRM Learning and Engagement Manager
(known internally as DARS Senior User Engagement Officer)
Location: Oxford – hybrid working may be an option
Salary: Grade 7: £36,024 - £44,263 per annum with possible extension to £48,350.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
- User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
- Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
- Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
- Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
- Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
- Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
- Interpersonal Skills: Excellent interpersonal and customer service skills.
- Technical Proficiency:
- Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
- Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
- Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- days annual leave
- Membership to CASE
- Training and Development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for Vacancy ID: 173358.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 4 July 2024 can be considered.
Interviews are currently scheduled to take on 19 July 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
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The client requests no contact from agencies or media sales.
Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint.
We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.
You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners.
• Fixed term contract until 27 June 2025
• Full time (35 hours per week)
• £49,000-£55,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working
• In-office working: we’d love to see you in the office at least twice per month
• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland.
Key Responsibilities:
• Team Management: You’ll lead a group of highly experienced and passionate team mates.
• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.
• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.
• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.
• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.
• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline.
This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser who is enthusiastic about helping us to achieve our ambition to scale by growing our income and supporters.
This is a new role, and the successful candidate will have the opportunity to shape our strategy across all funding streams. As a small charity, we are looking for someone that will bring extensive knowledge about fundraising and managing the operational aspects of the role, e.g. CRM management and compliance, to help us increase income and cultivate supporters.
This presents an exciting opportunity for a rising fundraising star to build on their experience and change the trajectory of many young people’s lives as you make your mark for a great cause.
Main duties and responsibilities:
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Develop, deliver and monitor the fundraising strategy for the Charity
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Establish a process for active stewardship
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Day to day management of income targets and ensuring a healthy pipeline
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Work with the CEO to ensure fundraising targets are met and manage an effective pipeline across different income streams: corporates, trusts & foundations and individual giving.
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Research and drive new opportunities for multi-year commitments from trusts and foundations
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Source and nurture corporate supporters – both corporate social responsibility (CSR) and sponsorship
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Work with the wider team to develop a consistent approach to our individual funding ask from alumni.
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Lead on the preparation and submission of high-quality, effective applications and report on grants awarded.
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Create a programme of cultivation events which nurture existing partnership relationships and underpin the creation of new ones.
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Oversee the development of inspiring digital content and collateral to attract new and retain funders and fundraisers to the charity.
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Ensure accurate record-keeping of corporate partnerships and relationships in our CRM system.
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Ensure that our work complies with fundraising best practice, GDPR and other relevant legislation.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. You’ll be curious, inclusive, creative, flexible, resilient and have a collaborative working style with a proven ability to work as part of a small team.
You’ll have an excellent understanding of the English language and a keen eye for detail. You’ll flourish working to deadlines which you will meet because of your exceptional time management and organisational skills.
The ideal candidate will demonstrate
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At least three years fundraising management experience
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Evidence of alignment with our mission and commitment to equality, diversity and inclusion.
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Lived experience of disabling or marginalising barriers.
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A background in the Corporate and/or Trusts world.
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Experience of developing a fundraising strategy.
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Excellent planning and project management skills with the capability to switch/prioritise tasks quickly.
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Experience of writing compelling fundraising applications and funder proposals.
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A track record of securing multi-year, five-figure donations.
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Experience of monitoring and reporting against targets and strong budget management skills.
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A thorough knowledge of the relevant fundraising legislation, regulations and financial issues.
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Exceptional written and oral communication skills.
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Strong IT skills including an understanding of CRM systems.
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Self motivation with an ability to use your initiative.
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That they are resourceful, imaginative and full of creative ideas.
To advance the educational and professional prospects of black-heritage students so that society is an accurate reflection of the talent available.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Press & PR Manager
Reporting to: Director of Marketing & Communications
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London (minimum 3 days a week in our London HQ)
Salary: £34,000-£42,000
Part 1: Role Purpose:
The Global Press & PR Manager will play a vital role in growing awareness and exposure of Street Child, working with journalists, editors and media houses to build a consistent and pro-active media presence. Street Child’s Global MMC team is fully integrated into the whole organisation and our primary aim is to raise awareness of Street Child and act as a force-multiplier for fundraising efforts.
The role will explore new media relationships and re-ignite existing contacts, turbo-charging the value press and media generates for Street Child.
This is a role for a high-class media professional with a passion for our mission, great energy, imaginations and fantastic relationship building skills. This role requires an individual who will be based in our London office for a minimum of three days a week.
Tasks include delivering media coverage across global outlets, supporting the delivery of media training and briefings and the management/development of Street Child’s podcast.
Part 2: Key Responsibilities:
Delivering global media coverage (80%):
- Develop and maintain close working relationships with journalists across a range of broadcast, print and digital media outlets, looking beyond mainstream media to deliver global reach.
- Writing and publishing compelling, engaging press releases
- Manage and deliver media coverage on key campaigns and initiatives
- Support on the delivery of media briefings, including for the CEO, where required
- Lead and deliver PR campaigns, including influencer activations and activity
- Support the planning and management of overseas and UK trips for the purpose of generating coverage and content, often with journalists or high-profile supporters
- Be available for out of hours media, this will see you handling media enquiries and proactively pushing out stories at the weekend and out of hours during the week- this is crucial to communicating our rapid responses in a timely manner.
- Podcast management and development (10%)
- Develop and implement Street Child’s podcast strategy, aligning it with the broader communications and fundraising goals.
- Plan, research, and produce engaging podcast episodes, ensuring high-quality content that highlights Street Child’s programmes, impact stories, and key messages. This includes scripting, interviewing, editing, and post-production.
- Identify, reach out to, and coordinate with potential guests, including Street Child staff, beneficiaries, industry experts, and celebrity supporters. Manage these relationships to ensure a diverse and compelling line-up of interviewees.
- Monitor and analyse podcast performance metrics, listener feedback, and industry trends. Use insights to continuously improve content quality, format, and reach, ensuring the podcast remains relevant and impactful.
- Work with the wider team to develop and execute marketing and promotional plans to grow the podcast’s audience.
Strategic support (10%):
- Working closely with key stakeholders from other departments within Street Child to provide PR support, as well as developing and executing creative ways to deliver Street Child’s objectives.
- Building high profile, positive awareness of Street Child and our mission across PR; this must help to educate the public and demonstrate the scale of our impact with key external stakeholders.
- Providing PR support to key moments throughout the year, such as our “Back to School” campaign in order to achieve mass audience engagement
- Support the Director of Marketing and Comms to protect Street Child’s reputation
- Working with our programme teams to deliver stories which communicate our impact and highlight our emergency work
Part 3: Person Specification
Attributes /Essential / Desirable
Experience and Knowledge:
- Experience working in a busy, high pressure Press Office, in-house or a Marketing/Press Relations agency.
- Experience in developing and executing PR strategies, across multiple media platforms and with a range of internal/external stakeholders
- Excellent personal contacts with journalists from a range of global publications and PR/Marketing professionals
- A strong portfolio of media coverage in a variety of outlets for a wide range of PR initiatives
- Ability to identify the media hook and shape the key media lines
- Strong and proven ability to successfully pitch stories to key external contacts and high-profile media professionals Understanding of, and interest in, the international development sector
- Interest in child education and/or international development
- Experience in developing podcasts, including editing
Skills and Abilities:
- Excellent spoken and written English skills
- Excellent interpersonal and communication skills
- Flexible attitude
- Exceptional organisation skills with an ability to juggle short-term, tight deadlines with longer term projects
- Excellent writing skills, including writing engaging press releases, features and comment pieces
- Commitment to international development and Street Child’s mission
- An energetic team player who can effectively collaborate with a can-do approach
- Ability to be flexible and adaptable across the wider fundraising team
- Excellent relationship building and influencing skills with a range of internal and external stakeholders
- Ability to interview
Other:
- Willing to travel within the UK and overseas to programme locations
- A commitment and alignment to the values and objectives that Street Child holds
About Street Child:
Street Child began working in Sierra Leone in 2008 with one project for 100 children. In just 15 years we have reached over 1,000,000 children across more than 20 countries. Powerful, imaginative, professional, and at times brave, communications and story-telling have been a key driver in our early development - and will be equally critical if we are to continue to grow our impact for children living in the world's toughest contexts.
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.
As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Job Title: Membership and Elections Manager
Reports to: Head of People and Resources
Line reports: Membership Administrator
Contract terms: 35 hours per week
Salary: £53,694-£55,168
Location: London based with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.
You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.
You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.
You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.
Key responsibilities
- manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
- deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
- provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
- ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
- keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
- ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
- support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
- actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
- manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
- manage the Membership Working Group to maximise strategic impact and new approaches to membership services
- oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
- work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
- lead and support the team, including through the identification and delivery of professional development opportunities
- manage the integrity of membership data in compliance with UK GDPR
Elections
- plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
- drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
- communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
- ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
- maintain an overview of all committee appointments and vacancies
- manage the onboarding process of new appointments with the support of the College Executive Assistant
- measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
- provide election reports and insights to the Board, Honorary Secretary and SMT when required
To undertake other duties as required:
- Undertake any other reasonable duties as required by the College
- Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects
Person Specification
Knowledge, Qualifications and Experience
- strategic experience in a membership or donor-based organisation
- processing direct debit subscriptions
- CRM and/or membership databases knowledge
- leadership & management qualification or relevant experience
Skills and Abilities
- a proven track record of delivering positive results in a membership environment
- ability to deliver strategic aims/priorities and meet challenging targets
- can use discretion and apply guidelines sensibly and consistently
- ability to work accurately and methodically under pressure and with conflicting demands
- can deal with a varied workload, multi-task and work to tight deadlines
- ability to work and communicate effectively with people at all levels, including staff and clinicians
Personal attributes
- work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
- support the Head of People and Resources with other aspects of the department’s work
- participate in personal and organisational development activities
- commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- committed to continuing professional development
- solution orientated with a drive to find opportunities for improvement and innovation
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working ( 2 days in the office, three from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit a 2-page CV and 1-page covering letter The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 12noon 8 July.
About the role
Our Surrey Volunteer Recruitment Manager (VRM), who must be based in or very close to Surrey, works closely with VRMs in Herts and London and our marketing team to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. Travel to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the VRMs in Herts and London and our marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Ideally you will have knowledge of Surrey, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as Hertfordshire, Surrey and, soon, West London. Our passionate team is dedicated to helping Surrey's most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: Life Assurance - 4 x salary, 33 days annual leave in first year rising to 38 days from 2nd year of employment (under review), additional day off for your birthday, charity worker discounts.
We are seeking a manager to lead a frontline team, suitable for an experienced people manager who is friendly, kind, and capable of managing a busy workload. The ideal candidate will motivate staff and volunteers, engage with elders, and be solution-focused.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Role Purpose
We are seeking to recruit a manager to lead a frontline team. This role will suit an experienced people manager who is friendly, kind and able to manage a busy workload. Someone who can motivate staff and volunteers, engage with elders and be solution focused.
Key Responsibilities
• Manage the day to day running of the Elders Core Service as part of the wider Elders Programme. This includes the three day a week lunch club, transport offer and social sessions and one-off activities and trips.
• Lead a team of dedicated part-time paid staff and volunteers. The team members include a cook, support worker, minibus driver and sessional workers such as exercise tutors.
• Work collaboratively with the wider team to provide this “hands on” programme which builds on older people’s strengths and potential.
• Manage the monitoring and evaluation of the project.
• Ensure the programme runs to budget.
• Support the planning of the core programme with Elders members themselves and with the wider team.
• Recruit, assess and support new and existing members (service users)
• Manage waiting lists for the programme
Main Duties & Responsibilities
Planning and oversight
• Working with the Head of Programme, ensure that all service output meets KLS’ vision, mission, values and charitable objects and with the Head of Programme, ensure the service meets the programme strategy and KLS’s 5-year strategy.
• Ensure the smooth delivery of core older people's activities throughout the week and organise, plan and promote agreed one-off activities throughout the year in a timely and planned manner.
• Manage the transport offer, including route planning and pick-up schedules of older people to and from KLS’ activities with the Minibus Driver. Ensuring the Minibus Driver maintains records.
• Ensure activity records and registers are kept accurately and up to date as well as case work notes for the core team, completing regular checks on this. We use a Salesforce Database for which training will be given.
• Actively support the social and support needs of our older people as appropriate, including safeguarding issues and being a first contact for compliments and complaints for the service.
• To be part of, and work closely with, the wider elder's team, sharing information regarding elders on a regular basis where appropriate.
• Conduct outreach and support work with older people in the community and on home visits and oversee the case work of the Core Team as well as having a small caseload. This does not involve advice work but is mainly signposting, referral and light advocacy.
Staff and volunteer management
• Take responsibility for the Core Programme. This includes line management of the Outreach and Support Workers, Lunch Club Cook and key relevant social activities workers and volunteers related to the core programme (we do also have a KLS Volunteer Manager who recruits volunteers).
• Ensure performance management and quality systems are used to monitor and evaluate the project’s work, processes and safeguarding.
• Managing individual volunteers as part of the Core Programme Team.
Relationships, comms and networks
• Continue to build and sustain strong relationships with our members.
• Contribute to comms for the service with the Head of Service. Oversee the comms for the Core Programme including the shared service newsletter, activities calendar, annual report and social media platforms.
• Attend meetings as requested on behalf of the Core Programme.
Finance
• Manage the project areas to budget, maintain basic financial records as agreed with the Head of Programme – in this instance this is usually a petty cash sheet.
Safeguarding
• Responsible for ensuring adherence to policies and procedures across the core team, ensuring that safeguarding is at the forefront of KLS’ delivery.
Undertake other duties
• Participate in regular management supervision and annual appraisal; help to identify your own job-related development and training needs
• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS
Skills and Experience
• Experience of working with older people in a community setting
• Experience of line managing a small team in a community setting
• Outstanding interpersonal and communication skills, including communicating with people from a wide range of backgrounds and when working individually or in groups
• Strong multi-tasking skills and time management
• Ability to work as part of a small team, whilst also working independently
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs
• Understanding and experience of safeguarding, and health & safety in theory and in practice
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media. Database experience would be an advantage (Salesforce)
• Experience of working with or being a volunteer
• Knowledge of Battersea and Wandsworth
Personal Qualities
• Passionate about working with older people and championing their value to the community
• A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed
• Caring and compassionate
• Dedicated and organised with the ability to work under pressure
• Able to see the wider picture as strong attention to detail
• Able to take initiative and solve problems
• Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking
• Committed to KLS’s mission, vision and values
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
This is a new role, as we are looking to appoint our first Fundraising Manager.
Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.
We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.
You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.
The client requests no contact from agencies or media sales.
We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.
We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.
This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.
The client requests no contact from agencies or media sales.
Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.
Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description
Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures
Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.
Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith.
Please send a CV with 2 references and a maximum of a 2 page cover letter
The client requests no contact from agencies or media sales.
Wessex Rivers Trust is a growing and dynamic environmental charity dedicated to the protection and conservation of rivers and their catchments in Dorset, Wiltshire, Hampshire and the Isle of Wight.
The Trust’s growth and development in recent years has created the need for a new role of Finance & Resources Manager to oversee and manage our financial processes as well as key business resources.
The suitable candidate will be educated to degree level or have equivalent work experience, a proven track record in financial management which is relevant to a small / medium organisation, and a good eye for detail.
This post will be based at the Wessex Rivers Trust office near Salisbury, with hybrid home working.
The client requests no contact from agencies or media sales.
The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Challenge Events Manager
Location: Rugby - Hybrid (40% office based)
Full time: 37.5 hours
Annual Salary: £33,345
Job Purpose
Do you have a knack for finding innovative ways to recruit participants and ensuring an incredible experience?
Are you excited about creating memorable opportunities for our supporters to undertake a challenge of a lifetime, and leading a team to create memorable opportunities & events, that not only generate vital income for our charity, but also significantly boost supporter numbers and awareness?
Do you have proven experience of working within fundraising & the charity sector and want the opportunity to begin to design and build your own events, whilst simultaneously managing third party events support?
If you have answered yes to these questions, then we want YOU to join our events team! We want you to boost supporter numbers, amplify our brand awareness, and raise vital funds for our charity. Have a focus on our current challenge events portfolio orchestrating the entire event lifecycle and have a vision for building bespoke events for The Air Ambulance Service in the future.
This journey won't happen overnight, but with your drive and creativity leading the way, we'll give you the tools to make waves in the world of events, so get ready to mould the blueprint in events for The Air Ambulance Service and fly!
Key Responsibilities
- Development and implementation of our current events strategy & delivery model, building appropriate supporter journeys for all event participants/attendees, whilst providing outstanding customer service
- Develop and execute participant recruitment plans to meet registration targets.
- You will have a good understanding of effective marketing channels and digital advertising campaigns for driving participation
- Ensure that events remain within budget and that expenditure is monitored continuously and income targets are met.
- Manage the continual review of the challenge event portfolio.
- Selection & development of our UK & overseas challenge events portfolio
- Begin to design a strategy for creating & building our own events.
- Review and develop where necessary appropriate materials for events.
- To set the strategy and budgets for Events, short and long-term in partnership with line manager.
- Work with our Safeguarding and Health and Safety Managers to ensure events are safe.
Person Specification
- Experience of running successful challenge event programmes.
- Experience in both in person and virtual event management.
- Manage a team with multiple responsibilities to exceed KPI’s and income targets.
- Experience in due diligence of event suppliers and excellent risk management skills.
- The ability to think strategically and take data-driven decisions as well as work operationally to get things done.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
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