Office Management Jobs
Head of Communications
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: CEO
Start date: 11/11/2024 or as soon as possible thereafter
Hours of work: Full-time (1 FTE), Monday-Friday, permanent
Salary range: £48,000 - £58,000, depending on experience.
Purpose
Key responsibilities and duties
This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.
The role will enable the charity to proactively grow awareness, drive engagement and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.
As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.
We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.
Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.
Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.
Key Responsibilities and duties
Creating, leading and overseeing the delivery of the organisations marketing strategy including:
- Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
- To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
- Overall responsibility for the website - direction, content, consistency and tone of voice.
- Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
- Development and improvement of user and supporter journeys.
- Marketing project initiation and management.
- Set and oversee marketing budgets
Strategic marketing sign-off including:
- Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
- Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.
Internal and stakeholder communications including:
- Membership of the senior leadership and management teams.
- Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
- Quarterly marketing reporting to trustees.
- Working in partnership with other agencies on issues of common concern.
- Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
- Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.
HR responsibilities including:
- Overseeing the recruitment to expand the marketing and communications team where required.
- Provide effective management of the communications team (5 direct line reports and 2 other staff).
About our Trust
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.
We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.
The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:
- Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
- Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
- Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
- Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
- Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.
Terms and Conditions
Equity, Diversity and Inclusion
We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.
When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.
Benefits
We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.
As part of our employed team, the following benefits are available to you:
- Flexible working policy - we're committed to helping you find a healthy work-life balance.
- Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
- A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
- Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
- Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
- Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
- Coaching (offered to CWT pro bono, depending on team member and need).
- Social events and team days.
- Bike to work scheme.
- Time off for volunteering.
- Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).
To apply
If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, who can be contacted at kerryn.cyfka@charliewaller .org
The deadline for applications is 12 noon on Monday 16th September.
You will hear back from us by Tuesday 17th September, if not before and, should you be shortlisted, an interview will take place on the Thursday 26th September; it will involve a competency interview along with a short 10-minute presentation relevant to the role.
Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.
We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.
Person Specification – Head of Communications
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- A minimum of two years’ experience at a senior level in a similar role.
- Experience of leading on strategic marketing planning, analysis and activation.
- Demonstratable track-record of using audience data and insights to make strategic recommendations.
- Solid understanding of digital marketing channels and how to use them to target relevant audiences.
- Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
- Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
- Demonstratable experience of managing budgets.
- Excellent interpersonal and communication skills.
- Experience of planning, executing and evaluating effective awareness raising campaigns.
- Experience of producing / commissioning high-quality written information for a wide range of audiences.
- Experience of appointing, managing, developing and appraising staff.
Desirable
- Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
- Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
- A proven leader, with the skills to manage and expand upon the marketing and comms team.
- Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.
Attainment
Essential
- A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.
Desirable
- Leadership or management training.
Personal attributes
Essential
- Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
- Professional, enthusiastic and flexible, with a strong willingness to learn.
- Capable of working as part of a team and autonomously.
- A commitment to working to meet the charity’s objectives.
Desirable
- Interest in and awareness of children and adolescent mental health issues.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you’re an experienced finance professional wanting to use your skills to make a positive difference to people in Southampton, we’d love to hear from you!
We're seeking a part-time Finance Officer to join our small, dedicated team in Millbrook. The Finance Officer will oversee the day-to-day financial processes of the charity, ensuring accurate financial record-keeping, assisting with grant applications, and providing financial information to the Board of Trustees.
The role will be responsible to the CEO, with no line management responsibilities.
KEY RESPONSIBILITIES:
- Maintain accurate financial records and produce monthly management accounts for the Board of Trustees.
- Handle payroll and pension processes.
- Manage donor lists and gift aid claims.
- Prepare year end statutory accounts and assist with budgeting.
- Support grant applications and reporting.
KEY REQUIREMENTS:
- Experience maintaining financial records and producing management information for a small to medium-sized charity.
- Familiarity with accounting software and strong skills in Microsoft 365 (Excel) and Google Sheets.
- Knowledge of fund accounting.
- Recognised accounting/bookkeeping qualification, or working towards one.
- Ability to handle confidential and sensitive information.
The job description and person specification can be downloaded from this website for further details.
SCM is committed to equal opportunities and safer recruitment and the post will be subject to a DBS check. Applicants must have the right to work in the UK. Please let us know if reasonable adjustments would be required to enable you to take part in the selection process.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is an exciting opportunity for two Heads of Service to join our organisation! There are two positions to be filled one with a special focus on Criminal Justice Services and the other with a focus on Homelessness and complex needs including mental health.
You will be responsible for providing positive and inspirational leadership across services to create positive communities, empowerment to individuals, and ensure psychologically informed environments! You will be responsible for ensuring services maintain the highest standards of service delivery, quality, performance and improvements. You will have the overall responsibility to ensure services are adhering to regulatory compliance as provided by commissioners, SIG, and all relevant stakeholders.
Shift Pattern: 37.5 hours per week, Monday to Friday 9am - 5pm, with some Hybrid working as well as being based at Central Office, and making regular service visits. You will also take part of our out of office on call duty.
ABOUT YOU
This role is perfect for someone who has a leadership background, and experience within the given field, or relevant fields to the services in which you will be managing. You will be able to bring our values to life within your service areas, and empower others to provide high quality care and support to others. You will support the group to achieve our vision and mission by empowering your teams, supporting with business development, and implementing continuous improvement.
You will understand and be able to demonstrate the importance of delivering safe and secure services for our resident and participant groups, and take a leadership approach to resolve challenges, support development, and provide advice and guidance.
Some of what are we looking for:
Head of Criminal Justice
- Previous experience and knowledge of Criminal Justice Services (CJS). Experience working with HMPPS is desirable
- Thorough understanding of the needs of the residents/participants in which we support in this area
- Ability to work flexibly and work closely with commissioners and CJS services including Prisons - this role will require additional vetting through BPSS (Prison clearance may also be required)
Head of Homelessness and Complex Needs
- Previous experience and knowledge working within homelessness and/or mental health services with a thorough understanding of the needs of the residents/participants in which we support
For both positions, in addition we require:
- Experience of leading teams that deliver complex and high-risk services
- Experience of working closely with commissioners
- Experience of contract management and monitoring contractual performance
- Budget Management experience and/or willingness to learn financial management
- Previous experience in line management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
What would we like, but not essential?
- An appropriate professional qualification:
NVQ/Diploma Level 3 in Management/Health and Social Care, Criminal Justice, Mental Health or equivalent - Understanding, knowledge, and/or practical application of key legislation – Equality, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
- Understanding of housing management, including voids, evictions, and housing law
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
People Leadership
- Provide high quality support, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities.
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to;
Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle. - Ensure Equality, Diversity, and Inclusion in best practice and policy is in place and being embedded across all services.
Operational Leadership
- Managerial and leadership oversight of the service area as agreed, ensuring delivery in line with Social Interest Group’s annual business plans, contractual requirements, and KPI’s, including making sure all legislative requirements and targets are being met.
- Support managers to create person centred, psychologically informed environments that deliver high quality services which are underpinned by our theory of change.
- Responsible for regular review of operational dashboards and monitoring of performance and KPI’s, creating reports and submitting these to relevant stakeholders.
- Create, maintain, and communicate reports using various channels and data software to measure various metrics of performance, trends, and other relevant reporting criteria. Communicate this effectively to various stakeholders internally and externally.
Organisational Growth/Business Development/Relationship Management
- Support with sourcing, developing, and improving operational growth. This could include supporting the organisation with finding new opportunities, supporting with bid writing process, and implementation process of new services and other opportunities in the organisation.
- Support on commissioner negotiations to ensure contractual compliance is upheld between both parties, including negotiating pathways into services to mitigate reduced positive outcomes and associated financial loss.
- Lead on any mobilisations and implementation of new services in collaboration with all relevant departments across the business and deliver new services to budget requirements, in a timely manner.
Audit, Compliance, Risk
- Regularly undertake staff-assessment audits of services against key quality and risk standards, and ensure all actions and improvements are acted on within required timeframes.
- Ensure all services follow correct safeguarding and risk management protocols and procedures.
- Undertake fact finding and any external/internal investigations, ensuring they are in line with organisational policy, as well as associated formal hearings.
Financial Management
- Budget Management: Promote and manage effective cost control mechanisms, management of the overall budget for the given operational group, work collaboratively with other teams to set the service budgets, review monthly accounts, and ensure effective management of the areas budget and reporting.
- Lead on the annual review of contracts with commissioners and/or other relevant stakeholders internally and externally to ensure the service budgets are adequate to meet the needs of the contracts and any associated risk.
- Have overall oversight over the operational group, approve budget items and costs, ensure headcount is well managed and within budget, and make any adaptations if necessary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity .
As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Unfortunately we are unable to sponsor right to work in the UK and require all applicants to be able to provide right to work documents at interview stage and/or upon successful completion of the recruitment process.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
This vacancy involves a unique opportunity to be the Program Coordinator of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire but supporting all 3 partners, this role will have responsibility for managing the program and monitoring the performance of the 3 partners including the 3 specialist Sex Worker ISVAs as well as supporting each organisation to influence policies relevant to the program including health, housing, addiction, policing etc. We are currently also advertising for 3 SW ISVAs in connection with this program; please see the vacancy sections on the 3 partners (Basis, NUM and POW)if you are interested in these.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.
The client requests no contact from agencies or media sales.
Location: London (with hybrid working of 2/3 days in the office)
The position:
Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and/or Raynaud’s. They exist to improve awareness and understanding of these conditions, to support those affected, and ultimately to find a cure.
This is an exciting time to join the organisation. SRUK are scaling up to enable them to deliver a significant increase in the level of investment for research so that people affected by Scleroderma or Raynaud’s have access to the most relevant treatment, information and support. They are looking for someone with the drive and ambition to foster strategic partnerships to help make this a reality.
As Head of Research & Information, you will play a key role in delivering an ambitious research strategy to achieve life changing results for people with Scleroderma and Raynaud’s, working closely with those affected and the medical and scientific community.
Working with the Chief Executive the Head of Research & Information will:
- Lead the delivery & further development of SRUK’s research strategy, including delivery of two ambitious data-centric projects – the Patient Registry and the Raynaud’s App
- Proactively identify new strategic research & funding opportunities
- Oversee the delivery of the research grant process and manage the Research Grants Committee.
- Oversee the development and delivery of SRUK’s portfolio of information and support for the Raynaud’s and Scleroderma community.
- Be a source of scientific expertise for the organisation. Develop SRUK in accordance with its constitutional and statutory obligations, financial framework, code of conduct and best practice.
- Report regularly to the Chief Executive on the progress of SRUK’s work and to act as a member of the SRUK’s senior management team.
Requirements:
- Qualified to PhD level or equivalent post-graduate qualification, you will have proven experience of biomedical and/or epidemiological research.
- You can demonstrate a clear understanding of the research grant funding process.
- You have excellent communication skills.
- You have the ability to build successful strategic partnerships across healthcare, health-tech and/or research sectors.
- You have a desire to create positive change and to make a real difference to the application of research to patient benefit, the quality of services and support for people with Raynaud’s and Scleroderma.
Tearfund's vision is an exciting one: to see people lifted out of poverty, living transformed lives and fulfilling their God-given potential. In the UK and International Partnerships team, we have the joy of helping to make that happen.
We are seeking a Head of UK & International Partnerships. The successful candidate will lead a successful fundraising team in raising income from high value individuals, churches, trusts and foundations. They will lead the team in an ambitious plan for growth over the coming years.
We are looking for a self motivated, driven individual with extensive experience in the following areas:
- Team leadership and development
- Strategic planning and implementation
- Relationship building for sales or fundraising, achieving strong income results
Do your skills and experience match the above? Then we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A London-based Museum is currently seeking a Financial Controller to join them on a permanent basis ahead of an exciting period of transformation and improvement.
Managing a team of 5 and reporting into the Head of Finance, this is a key role within the finance team and wider organisation, having overall responsibility for the financial accounting and transactions team for the organisation. As well as leading key aspects of the financial operations, you will also support in the implementation of new financial systems and streamlining and improvement processes to facilitate improved financial and management information.
Your responsibilities will include the following:
-
- Oversight of the running of the day to day running of the financial reporting, controls and transactions.
- Managing a team of 5 across financial accounts and transactions (AP / AR, purchase ledger etc.)
- Manage and reconcile the organisations balance sheets for all of the charity’s entities.
- Lead in the preparation of annual financial statements and statutory reporting
- Act as a key point of contact for the charity’s external auditors
- Reviewing financial controls and implementing new controls and procedures where appropriate
- Support in the implementation of new financial systems
What’s in it for you?
- Salary of c. £65,000 (DOE)
- Hybrid working of 2-3 days per week in the office
- Employer pension contribution of up to 10%
- Unlimited free tickets to the Museum’s events and exhibitions
Your profile:
- You will be a qualified accountant (CCAB or equivalent) with strong experience of financial reporting and controls
- You will have experience of managing staff and helping to develop and mentor teams.
Intervention Coach – Young Adults
Full Title - Young Adult Intervention Coach - Targeted Intervention Casework and Street Work.
Location: Tower Hamlets
Contract: Permanent, subject to funding
Hours: 35 hours per week
Starting Salary: £33,500 (Top Salary Band for this role: £35,000)
Do you have the values, personal qualities and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence?
Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion?
Do you want to be part of a growing and developing Charity that is ambitious for the young communities that they serve? If yes, then you could be joining our clients innovative, specialist Intervention Team.
Benefits Summary:
·Working in a values-led, award-winning charity with local, national, and international connections.
·25 annual leave days plus bank holidays per year, increasing in year 2.
·A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles.
·A Pension Scheme contribution of up to 8%.
·A supportive working culture with Employee Assistance Scheme available 24/7.
·Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development.
·Access to leading organisations and individuals in relevant fields.
·An annual budget of £200 for external professional development training.
·Excellent professional supervision with monthly and quarterly reflective practice sessions.
Who they are:
Our clients is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets, East London.
The role:
As a Young Adult Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each at risk young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person.
Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching.
Alongside this you will work with intervention frontline colleagues in tertiary intervention such as knife and gun crime crisis situations as well as working with partner agencies.
Who they are looking for:
You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is case management and knowledge of good practice models, which will underpin their practice, is essential.
To apply: Please submit an up-to-date CV and covering letter.
Closing date for applications: 11.59pm, 24th September 2024.
Interviews:To be held within 2 weeks of the closing date. If selected an initial online short informal interview (approx. 20 mins) and following this, if shortlisted, an in-person formal interview (approx. 40 minutes) at our offices in Aldgate.
They are committed to diversity in all that it does and strongly encourages applications from every part of the communities they serve. All appointments are made on meritThey would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
DBS Requirement: Enhanced DBS
No agencies please.
You may have experience of: youth case work, youth worker, youth crisis management, caseworker, social work, social services, street pastoring, youth centre worker, youth support services etc.
REF-216 370
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle climate crises, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
As part of our Health team, the Initiative Lead – Clean Air Initiative is responsible for driving our air quality campaign strategy, collaborating with institutional investors and pushing major corporates to improve their air quality management. This role is key to advancing corporate accountability, deepening stakeholder engagement, and integrating health into responsible investment practices. The Initiative Lead plays a vital role in our projects and campaigns by refining our strategy, prioritising target companies, and leading the execution of our air quality initiatives.
A typical week would see you strategising with investors, developing compelling arguments for change, leading discussions with major corporations, and drafting impactful communications to stakeholders. You’ll regularly engage with institutional investors and corporate leaders, forming strong relationships and using your expertise to influence air quality management and drive progress in our Clean Air Initiative.
Finally, in this role, you will help ShareAction harness the power of investment to build a world where the financial system serves our planet and its people. By scaling up the Clean Air Initiative, securing long-term funding, and embedding air quality as a critical aspect of responsible investment, you’ll contribute to shaping a healthier, more sustainable future.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
Requirements
We’re looking for someone who’s passionate about holding global organisations accountable for their impact on people and the planet. If you’ve managed campaigns in public health, sustainability, or environmental issues, excel at stakeholder engagement, or have a knack for diving deep into complex challenges, we want to hear from you. This role is perfect for someone with experience in research, campaigning, or responsible investment who thrives on working with diverse stakeholders and driving meaningful change. Even if you don’t check every box, we encourage you to apply – skills are transferable, and we’re open to fresh perspectives on achieving our mission.
We are currently formalising our hybrid working policy; however, most of the Health team meets in the office on a weekly basis (and we require the team to come in at least once a month).
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- Unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay: starting at 5 weeks’ full pay from day one.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday 16th September 2024
First-round interviews: Friday 20th September 2024 (online)
Second-round interviews: w/c 23rd September 2024 (in person)
Our hiring process is anonymised; we won’t ask for a cover letter, and we don’t look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision-making, and so we prioritise skills and expertise over how well you can write a CV.
To be considered for this post you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions.
The role:
This role is perfect for anybody with the requisite skills who is looking for a career within fundraising or the creative industry. Our Corporate Partnerships Officer will be responsible for assisting the Corporate Partnerships Manager in raising money through corporate contacts to meet financial targets. The successful candidate will act as the first point of contact for all corporate enquiries and offer administrative support through record-keeping on the database, managing event bookings, liaising cross-organisationally to secure spaces for events, and working with our in-house caterers, Swan Restaurant and Bar. The Corporate Partnerships Officer will also take a lead role on the creation of marketing assets, monthly corporate newsletters, website updates and the redevelopment or refreshing of our offers (e.g. private box packages) when required.
The skills:
We are looking for a highly-organised and efficient individual with excellent diary management skills and the ability to communicate confidently across all levels of seniority, both internally and externally. The successful candidate will be confident in meeting corporate clients, handling logistics for event bookings and will ideally have experience of using a CRM, such as Tessitura.
Our candidate should also be confident in identifying new business prospects and engaging potential clients either in-person, via email or over the phone. MS Office proficiency is required, as are excellent communication skills across all mediums, and an ability to work as part of a team or independently, using your initiative.
The team:
The Shakespeare Globe Trust is a registered charity (No. 266916). Shakespeare’s Globe receives no annual subsidy from the Arts Council and, therefore, raises a critically important percentage of funds from the public each year. The Development Team focuses on nurturing relationships with Individuals, Trusts and Foundations and Corporates to support us and raise funds across three income streams: revenue, commercial, and capital. We seek to empower everyone at the Globe (staff, volunteers, or committees) to embrace a fundraising culture and increase charitable giving as we work collaboratively towards our mission to make Shakespeare accessible to all.
The Corporate Partnerships Officer will work within the Corporate & Commercial arm of the Development Team, reporting into the Corporate Partnerships Manager who sits under the Head of Corporate Partnerships.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity, and excites learning to make Shakespeare accessible for all.
To apply:
For more information, please download the job description from our website. To apply, please complete the online application form by 5pm on Friday 20 September.
We are an equal opportunities employer and are committed to monitoring the effectiveness of our policies and procedures, to help us meet our commitment to be an anti-racist, pro-equality organisation. We would appreciate you responding to our diversity data monitoring survey alongside your application as this help us make informed decisions about any changes we need to consider making to our recruitment policies, procedures and candidate experience.
We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates.
Are you a qualified Accountant with a passion for financial excellence and a desire to make a difference? Samaritans is looking for a dedicated Senior Financial Accountant to join the Finance team within our Corporate Services directorate. If you have a strong background in financial compliance, statutory accounts, and treasury management, this could be the perfect role for you.
• Permanent role
• £55,000-£60,000 per annum depending on experience plus benefits
• Full time (35 hours per week)
• Hybrid working - linked to our Ewell (Surrey) office with home and office working
• Office based working encouraged as a minimum of 2 days per month (in practice the Finance team usually work from the office one day per week).
• We are passionate about flexible working, please talk to us about your preferences.
The Role: As our Senior Financial Accountant, you'll play a pivotal role in ensuring the financial health and compliance of Samaritans. You'll lead the preparation of statutory accounts, manage audits, and oversee taxation matters. Your expertise will support our mission to reduce suicide by ensuring our financial practices are robust and compliant with sector standards.
The Team: The team is supportive, friendly and has a positive energy. The workload is varied with opportunities for developing new policies and ways of working as well as delivering on day-to-day priorities.
Key Responsibilities:
• Line management of one team member
• Lead the preparation of annual statutory accounts and coordinate external audits.
• Ensure tax compliance, including VAT and Corporation Tax, across the organisation.
• Manage treasury functions, including cash flow forecasting and investment management.
• Develop and maintain internal financial controls and processes.
• Provide financial advice and support to various teams within the organisation.
What We're Looking For:
• Qualified accountant (ACA, ACCA, CIPFA, or equivalent) with extensive experience.
• Proven experience in statutory accounts, audits, and tax compliance.
• Strong knowledge of UK Financial Reporting Standards, particularly FRS 102.
• Experience in treasury management and internal financial controls.
• Excellent communication skills and the ability to work effectively with colleagues at all levels.
Why Samaritans?
At Samaritans, we believe in creating a world where fewer people die by suicide. By joining our team, you’ll be part of a supportive and inclusive environment where your work truly makes a difference. We offer a flexible, hybrid working model, with a mix of office and home working, and opportunities for personal and professional growth.
If you’re ready to bring your financial expertise to a purpose-driven organisation and a cause that truly matters, apply today and help us make a difference!
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1-page cover letter about your skills and experience that make you suitable for the role. The role will close to applications at 9 am on Monday 2 September and interviews are expected to take place in w/c 9 September and w/c 16 September.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options – Office 3 days / 2 work from home.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to come of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grown big.
We’re a global change-making group. The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help to share a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 13th September 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply:
Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:
1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?
2. What interests you about working in the charity sector?
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Helath Advocate Educator (HAE). The post holder will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female and male victims of domestic violence and abuse aged 16 years and over.
The post holder will work in partnership with a local clinical lead to deliver the model and will participate and support the delivery of safeguarding training and awareness raising sessions to primary and secondary care staff and other multi-agency teams where needed.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Please note that a valid UK driving license and use of a car is essential to this role.
Hours: 18.75 hours per week (Wednesday, Thursday and Friday) with a Requirement for occasional 12:30-20:30 duty shift
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Head of Product to join our Technology team.
Title:Head of Product
Salary: £70,000 - £72,000 per annum
Contract: Permanent, full time
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London, average 2 days per week in office
Job Summary:
The Head of Product is a new role within Anthony Nolan, with the objective of leading product management activity through business analysis by ways of leadership. Development is run through an iterative and agile approach, transforming manual and complex processes to optimize the way we work. Another key part of this position will be playing a role in strategic decision making within the Technology divisions leadership team, and collaborating with the leadership team on divisional direction, as well as working closely to key internal stakeholders outside of the division.
Key Responsibilities:
These include but are not limited to:
• Develop and communicate product strategy: Define and articulate a
product and business analysis vision and strategy that aligns with Anthony
Nolan’s mission and strategic goals, ensuring all products contribute
meaningfully to organisational objectives.
• Develop and enhance digital roadmaps: Work with stakeholders from
across the business to understand their strategies, opportunities and
problem statements using product management and business analysis
techniques as appropriate and lead ongoing development of digital
roadmaps.
• Manage Product Lifecycle: Design, implement and manage the full
lifecycle of products and business analysis to support projects, from
initial concept and development through to launch and continuous
improvement. Collaborating across the Technology division and wider
organisation to ensure timely and within-budget delivery.
• Stakeholder Collaboration: Work closely with internal teams (Operations,
Marketing, Fundraising, Technology, Research, Finance and People) and
external stakeholders (transplant centres, World Marrow Donor
Association, clinicians, partners etc.) to gather insights, validate
requirements, and ensure digital products align with overall organisational
goals.
• Team Leadership and Development: Develop, manage, motivate and
mentor a cross-functional team of business analysts and product
managers, setting a clear team vision and fostering a collaborative and
innovative work environment.
• Digital Innovation: Keep up to date with industry and technology
innovation with a view to testing & learning where it could support
organisational objectives.
• User-Centered Analysis and Design: Lead user research initiatives to
understand the needs and pain points of end-users and stakeholders,
applying insights to design effective and accessible products.
• Data-Driven Product Management and Business Insights: Utilise data
analytics and business analysis techniques to monitor performance,
assess market trends and derive actionable insights for decision-making
and product improvements.
• Communication and Reporting: Implement and deliver regular reporting
for product and solution development progress, performance metrics,
and impact to senior leadership and communicate value to a diverse
range of stakeholders.
Essential Attributes:
• A deep and varied experience of product management and business
analysis (preferably with some experience in healthcare and/or charity
sector, but not essential) in agile environments to deliver customer and
outcome-led solutions.
• Excellent teamwork and interpersonal skills, to build strong relationships
and a collaborative culture with colleagues and stakeholders across the
organisation to develop hypotheses, test and learn and iteratively
develop solutions to business problems.
• Exceptional communication and presentation skills with stakeholders
from all levels of the organisation from team members to Strategic
Leadership Team and Board of Trustees. As a strong communicator you
will work with both internal and external stakeholders to understand and
solve problems using digital and data.
• A proven customer-centric approach, with the ability to deliver great user
experience to the cohorts of a given product portfolio, whilst balancing
and advocating for the different needs that could exist e.g. between
patients, donors, clinicians, operations, fundraising etc.
• Experienced leading cross-functional teams, whilst also being
comfortable leading from the front by taking a more hands-on approach
when needed.
• Experienced line manager with focus on building and developing teams
and coaching and mentoring team members.
• A passion for innovation and problem solving, with a curious nature to
understand but also to challenge both the status quo and any proposed
solutions to get to the best outcome for the user and the organisation.
• Strategic mindset with demonstrated experience in implementing digital
/ product frameworks and driving continuous improvement.
• Analytical capability with proven ability to understand business
challenges and, using data and digital, re-engineer processes using an
iterative approach
• Ability to prioritise work across multiple domains with different target
outcomes and value drivers, using appropriate tools and techniques and
stakeholder expectations management skills.
• Financial acumen to demonstrate the value of products, to budget team
and commercials and to support prioritisation activities.
• Experience and the ability to demonstrate improvement of product
health and performance through key SLA’s e.g. platform availability,
usage metrics, performance metrics and scale metrics.
• Undergraduate degree qualified or equivalent skills and experience, with
further accreditations relating to digital product and/or business analysis.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description on our website through the apply link.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
ID: 1255 National Youth Practice Development Lead
Salary:
- starting at £41,723 FTE per annum, rising to £45,782
- Additionally, £480 home-based allowance FTE per annum
Location: Home Based
This role is national and require flexibility and regular travel with some overnight stays.
Hours: part or full-time (22.2 - 37 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
This is an exciting opportunity for an experienced, passionate, and motivated leader to join us on our journey to develop and embed our youth services across the organisation.
The post holder will hold a strategic leadership role for Youth Practice within Family Action and will lead on the development of an inclusive youth model.
This is a national role, which will support the implementation and ongoing development of our existing and new youth services, across the organisation. We are looking for an individual with sound knowledge of the youth framework, a dynamic individual, with a creative approach, who can drive and lead change and effectively communicate and collaborate at all levels with key stakeholders.
Main Responsibilities:
· Lead the development of youth services in the organisation.
- Ensure youth participation at Family Action is at the core of the service delivery, ensuring young people voices support and shape organisational planning.
- Contribute towards developing policies and procedures for the organisations youth services, ensuring they are translated into practice with support and training.
- Contribute towards implementing identified practice improvements to drive high quality and performance.
Main Requirements (for details check the job description and person specification):
· Professional and relevant youth qualification (Youth Work Degree). JNC Professional Youth Work Status.
· Significant, professional experience of effective delivery and management practices in children’s and young people’s settings.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Complete the Application Form and send tosubmission inbox 27 (details on the advert document below)
· Closing Date: Monday 9th September at 9:00am
· To learn more about Family Action: Recruitment Pack (accessible via our website)
The process will involve two interviews of which one will be with young people’s panel.
Interviews are scheduled to take place from 18th – 30th September 2024 virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sue Rogers. (details on the advert document below)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.