Office Management Jobs
e you passionate about leveraging technology to drive improvements and deliver exceptional service in a contact centre environment?
Our Customer Service Centre (CSC), which includes our Contact Centre teams in Birmingham, is at the heart of our mission to create a world free from heart and circulatory diseases. We're looking for a talented Technology and Continuous Improvement Specialist to join our dynamic team and keep our systems running smoothly while driving continuous improvement.
About the role
In this pivotal role, you’ll be at the forefront of our mission to achieve first contact resolution, optimise system performance, and drive continuous improvement. You’ll delve into identifying bottlenecks, proposing innovative solutions, and enhancing our contact centre processes through our systems. Your contributions will be crucial in elevating our service standards through technology and ensuring a seamless experience for our customers.
Key Responsibilities:
- System Support & Maintenance: Be the Freshdesk Helpdesk ticketing system expert, resolve issues, liaise with tech teams and suppliers, and perform regular system maintenance checks.
- Continuous Improvement: Implement and manage improvement activities, deliver project reports, and identify efficiency and cost-saving opportunities.
- Data Management and Reporting: Maintain Freshdesk systems, provide monthly user reports, and update Business Continuity Plan and contact details.
- Collaboration & Communication: Work with department leads, attend the Monthly CSC Technology Forum, and work cross-functionally with the wider organisation to develop and deliver improvements.
- Insight & Analysis: Use data to provide insights, measure benefits, investigate productivity trends, and contribute to planning cycles.
Working arrangements
This is a 6-month fixed-term contract opportunity.
This is a blended role where your work will be dual-located between your home and our Birmingham office.
At BHF, we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
We are looking for a dynamic analyst to join our team. Here’s what you’ll bring to the table:
- Tech Expert: You possess outstanding IT knowledge, with a deep understanding of Windows, MS Office (especially Excel and PowerPoint), and database systems like CRM. Experience with Helpdesk ticketing systems is essential, and familiarity with Freshdesk is highly desirable.
- Project Management and Continuous Improvement Specialist:You have a proven track record of analytical roles within a contact centre, improving services through technology, and managing continuous improvement projects.
- Analytical and Reporting Pro: You excel at data entry, tracking, and distilling insights from data. Additionally, you can create compelling reports for tech and non tech stakeholders.
- Communication & Collaboration Star: Your strong written and verbal communication skills, exceptional presentation skills, and experience working with diverse stakeholders make you a standout team player.
- Detail-Orientated & Proactive: You are organised, meticulous, and have a proactive approach to delivering timely solutions. Your positive attitude and continuous improvement mindset set you apart.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be telephone interview and successful candidates will then be invited to attend an interview via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
Strategic Lead
Do you have experience of leadership, governance, relationship building, influencing and work planning?
Do you want to work for an organisation that strives to be a great place to work, where everyone is high performing and where together you can achieve impact that makes a real difference in the prevention and recovery from domestic abuse for vulnerable children and families?
We have an exciting opportunity for a Strategic Lead to join the team in this remote working role offering full or part-time hours.
Position: Strategic Lead (REACH)
Location: Office-based or Remote (meetings in London approximately once a month)
Hours: Full or part-time hours available
Salary: £70,000-£80,000 or £300 - 350 day rate
Contract: Fixed term contract, 6 months – ideally October 2024 to March 2025
Closing Date: Monday 16th September 12pm
Interview Date: Interviews will be held online via MS teams, on Friday 27th September 2024
The Role
In May 2024, the organisation launched REACH (Researching Effective Approaches for Children): A plan to find out what works to prevent domestic abuse and support child victims.
You will develop a detailed plan to operationalise the REACH Plan, including the structure, governance, funding, partnerships and activities that will lead to finding what works in prevention and recovery from domestic abuse. You will also build key relationships in the sector, in survivor networks, in academia and among research funders and in national government to ensure acceptability and secure support for the plan and its objectives
Working closely with the leadership team, you will progress the existing plan to the point of being ready to launch a successful programme of work in April 2025.
About you
You will have:
· A degree-level education or equivalent experience
· Operational experience: experience of organisational development and leadership
· An excellent understanding of the domestic abuse sector, including practice, policy and research
· A strong understanding of evidence (including experimental evidence), evidence based policy, and the role that evidence plays in service improvement
The Organisation
The organisation strives to be a great place to work, where everyone is high performing and where together it can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high quality evidence, working directly with government and local leaders to provide practical solutions and encourage change.
Benefits include:
· 30 days annual leave, plus one day Birthday Leave
· Dependent Leave of up to five days (of which three are paid) in a 12-month period
· Enhanced parental leave and pay
· Paid compassionate leave
· Paid sick leave
· Hybrid and flexible working
· Life cover
· Employee assistance programme
· 24/7 access to a GP
· Cycle-to-work scheme
· Free eye tests and contributions towards glasses
· Perks through PerkBox
· Pension scheme for new starters: 6% contribution by Foundations and 3% employee contribution.
The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of everything the charity does and it’s vital that the workforce reflects the diversity of the stakeholders and the wider society in the UK. We are actively seeking candidates from diverse backgrounds and communities.
The role offers an excellent salary, learning and development opportunities and a great office location situated in the heart of St James’. The team work in a hybrid and flexible way, as the leadership team recognise the importance of a good work-life balance.
You may have experience in other areas such as Strategic, Strategy, Operations, Strategic Lead, Strategy Lead, Operations Lead, Strategic Manager, Strategy Manager, Operations Manager, Operations and Strategy, Domestic Abuse, Abuse.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Role
SafeLives has an unparalleled track record of using evidence and research to effect national change, with research and analysis being fundamental to helping SafeLives achieve its strategy. This information is used to set our policy messages, define our strategy, design our services and evidence the impact of the work we have done.
In April 2021, the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk, e.g. mental ill health and substance misuse) and behaviour change interventions.
The Drive Partnership has been commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions; this triage model will be rolled out in the pilot sites, which are going live in May 2024, and will be tested and evaluated in order to prepare for national roll out in 2026.
The Research Analyst will be responsible for working with and supporting the Senior Research Analyst and Research Managers to develop and deliver rigorous and sector-leading data, analysis and recommendations across our work alongside the Drive Partnership.
This role is an exciting opportunity to help transform the response to domestic abuse by ensuring the sector is evidence-led. SafeLives holds the largest datasets on victims and perpetrators of domestic abuse nationally, which you will use to inform our ambitious policy and research agenda. Working alongside our practice experts, survivors of abuse, and our expert research team, you will help to answer important questions about what works in ending domestic abuse.
We need an enthusiastic, innovative and capable individual with the excellent technical ability to keep our unique sector-leading evidence base relevant and informative to all our users: local service providers, commissioners and national government. The evidence you produce will inform and influence national policymakers, funders and stakeholders to improve the response for families living with domestic abuse.
Benefits
- 34 days’ holiday, including public holidays
- Eyecare vouchers
- Employee assistance programme
- Enhanced family leave policies
- Individual learning budget
- Flexible working, e.g. compressed hours
- Pension scheme with 4% employer contribution
- Clinical supervision
- Enhanced sick pay
- Restorative practice training
- Cycle-to-work scheme
- Childcare vouchers
- Holiday purchase scheme to buy up to an additional 5 days
- Professional development fund
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00 am on Tuesday 3rd September 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
The postholder will have the opportunity to work directly with people seeking safety in the UK, providing primary healthcare with an emphasis on mental health support and referrals and access to further mental health support where appropriate. The successful candidate will be a trained General Practitioner (GP) and have experience working with people in the asylum system and an understanding of and empathy with mental health needs for people going through the asylum system. The successful candidate will need to be willing to work onsite for the duration of the working week (2-3 days, max 2 nights a week), at Essex, Wethersfield, and will join a close knit team who are extremely passionate about what they do!
Job Purpose:
The UK migration project team are running a mobile clinic at Wethersfield mass containment site for
asylum seekers. The role holder, a trained General Practitioner (GP), will provide outpatient primary
medical care to people according to adapted and updated medical knowledge, MSF/DOTW protocols,
policies, values, and universal hygiene standards to improve the patient’s health conditions.
This includes a requirement to work overnight locally for the duration of the two or three-day mobile
clinics.
Knowledge, Skill & Experience:
- Fully qualified GP with full GMC registration and license to practice, with current or recent clinical experience.
- Experience in migrant health.
- Substantial field experience with MSF or DOTW an asset
- Willingness to travel and work overnight in Essex for the working period (2 or 3 days a week
- depending on agreement with candidate) (essential).
- Strong writing and communication skills
- Fluency in English
- Strong team and time management and general organisational skills.
- Ability to demonstrate current qualifications in Basic Life Support; Adult Safeguarding Level 3;
- Children and Young People Safeguarding Level 3.
- Experience of working in migration health and migration contexts (desirable).
- Confidence working with interpreting services (desirable).
- Fluent in Arabic, Persian, Kurdish, Pashto, Tigrinya, or Amharic (highly desirable).
- A valid UK driving License (highly desirable).
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The
- ability to effectively collaborate and communicate within a hybrid working environment utilising
- Teams, SharePoint, One Drive and Yammer.
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
How to Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
5 September 2024, 11.59pm (BST)
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for a Programmes Funding Officer to join the Able Child team!
About Able Child
We are a small and dynamic charity, entrepreneurial in style and collaborative in process. We are values led, passionate about our Network approach and driven by the communities with work with.
We are experts in what we do and are passionate about the approach we take. We are bold and agile and use the expertise we have built up over the last 40 years to make lasting change for children with disabilities in Africa.
We are led by three core values that define how we work and how we’re run:
Collaborative: We believe we can achieve more by working together.
Courageous: We are bold and agile, with the courage to innovate.
Accountable: We are accountable to the children we work with.
Role summary
Working within our Programmes Team, you will secure over £200k of new income for each financial year to fund disability-inclusive programmes from a range of donors.
You will build relationships with corporates, trusts and foundations, institutional donors and other consortium partners, researching and identifying new funders and new opportunities whose strategic objectives and focus areas are aligned with our own.
You will work collaboratively with the Programmes Team and our Network members in Africa to develop and write compelling and high-quality proposals. You will develop new projects, MEAL plans and multi-year budgets.
You will work both independently and collaboratively to develop proposals. With excellent time management and organisational skills, you will demonstrate the ability to deliver quality work and meet deadlines, while managing a varied workload.
Contractual terms
Location: Nine Elms, Central London
Start date: Ideally end of September, however this is subject to the availability of the successful candidate.
Hours: Full time, 37.5 hrs week (open to reduced hours if desired)
Term: Permanent
Reporting to: Programmes Manager
Salary range: £31,596 - £34,884
About you
We are looking for a passionate, ambitious and self-motivated individual, with excellent written and verbal communications skills, to join our Programmes Team at a pivotal time in the organisation.
You will have at least two years’ experience working in a similar role for an international development charity.
You will have experience in designing projects alongside civil society organisations overseas and developing applications for grants-based funding.
You will have a commitment to local civil society strengthening and ideally have experience in fundraising for disability-inclusive development.
Able Child is looking for a candidate who can demonstrate a proactive approach to researching potential funders and developing projects and proposals, with excellent communication skills.
Able Child offers opportunities for career progression, and we seek a dedicated individual who can potentially advance within the role based on their success, eventually taking on greater responsibility within our restricted fundraising team.
Please refer to the job pack, which can be found on Able Child’s website, for the full details about the responsibilities and competencies that relate to this role. Your cover letter must outline the competencies outlined in this job pack.
Employee Benefits
Work-life balance: Annual leave is 25 days a year pro rata (increasing to 26 days after two years and 27 days after five years of service), in addition to UK public holidays and an additional three days between Christmas and New Year.
Pension: Able Child will pay a matching contribution capped at five percent (5%) agreed by you from your basic salary into Able Child’s workplace pension scheme.
Family-friendly: Able Child offers enhanced birth parent leave and pay, enhanced non-birth parent leave and pay and enhanced shared parental leave and pay. Able Child also offers the same adoption or surrogacy leave and pay options as the birth and non-birth partner leave options.
Flexible working: Able Child employees are contractually based in the office, however we currently operate a hybrid working model requiring a minimum of two days in the office per week, subject to change. We promote a flexible working policy, enabling staff to manage their hours and time effectively.
Career development: Able Child offers is committed to supporting the professional development of its staff. This includes, but is not limited to, training opportunities and a personal training budget.
Inclusivity: Able Child is committed to establishing and developing equality of opportunity for all. We are committed to making reasonable adjustments and will support staff to receive the support and adjustments they need.
How to apply
Able Child is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. We actively encourage applicants from all backgrounds. We particularly encourage applications from people with disabilities and people with direct experience of living or working with children with disabilities. All applicants with a disability who meet the minimum criteria will be offered an interview.
If you think you are interested, please send your CV and a Cover Letter (no more than two sides of A4) that covers the key competencies (outlined in the job pack on Able Child’s website) by midnight 5 September 2024 to apply.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.
We may interview candidates on a rolling basis depending on the applications received, otherwise in-person interviews are expected to take place the week commencing 9th September.
Please note that you must have the right to work in the UK as Able Child is unable to provide sponsorship.
The client requests no contact from agencies or media sales.
Part Time - 21 hours a week, Office based
The Fundraising & Communications Officer will play a crucial role in enhancing Restore’s income and engagement. You will communicate with a broad audience and raise funds through corporate and community relationships, and fundraising events. This role will enable Restore to raise funds to run recovery, coaching, and training services, to support better mental health, tell stories of hope and recovery, and increase awareness in the community to equip individuals and organisations with the knowledge and skills to reduce the associated stigma.
Working closely with colleagues across the Income and Engagement team (I&E) Volunteering team, wider teams, and Restore’s partners, this role requires the ability to work independently and as a member of a team. Experience of working with volunteers or as a volunteer, track record of corporate and community relationship management and event organisation is desirable.
The ideal candidate will be able to demonstrate the following criteria below. Please click 'apply' to download the full job specification where other criteria's will be addressed at interview.
Essential
- Passionate about ending mental health stigma and working in a charity comms and fundraising team.
- Strong interpersonal skills with experience in building rapport with individuals and groups.
- Capable of public speaking and promoting Restore’s work
- Enthusiastic about collaborating with others and participating in public events.
- Creative and excited to offer new ideas for involving communities in fundraising.
- Strong research and problem solving skills, with the ability to think critically and act quickly. Ability to think logically, use initiative, and work autonomously prioritising effectively in order to meet deadlines, and deliver results.
- Excellent time management and organisational skills, and capable of delivering activities. on time and to target.
- Works well with others, including volunteers, fundraisers / supporters, and recovery service teams
Closing date will be Sunday, 8th September 2024 at midday.
The client requests no contact from agencies or media sales.
We are seeking a Policy & Public Affairs Officer who will drive forward the organisation’s policy and public affairs work, securing key policy recommendations from the 'Every second counts' report across Scotland, Wales, and Northern Ireland.
Main duties and responsibilities
- Influence policy and legislation to ensure everyone across the devolved nations has the skills to save a life.
- Develop, deliver, and evaluate strategies for specific areas of policy and stakeholder engagement work, including influencing decision-makers, building and strengthening support among key regional and national stakeholders in the devolved nations.
- Lead on a number of policy and stakeholder events and activities, which could include in-depth research and writing of policy analyses.
- Write Parliamentary questions; briefings for parliamentary debates; briefings for individual MPs and internal briefings as and when needed.
- Manage Policy & Public Affairs customer relationship management systems, regularly reporting on external engagement processes.
- Rally MPs / and or Peers to support any amendments to Bills.
- Collaborate with colleagues to identify and prepare proactive and reactive policy communications.
- Develop and oversee the effective monitoring of parliamentary activity in the devolved nations.
- Build new relationships and strengthen existing relationships with spads, think tanks, offices of Parliamentarians, All Party Parliamentary Groups.
- Draft high-quality policy-related paperwork, such as relevant public/private consultation and inquiry responses, parliamentary briefs, media responses and official correspondence.
- Coordinate the building and maintaining of policy stakeholder relationships, including with partner organisations and other stakeholders; working to ensure that the voices of a broad intersection of communities are heard in the work we do.
- Support the organisation’s equity, diversity, and inclusion work, displaying a genuine commitment to understanding issues faced by the diversity of communities we support.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Devolved Nations Policy & Public Affairs Officer' in the subject line.
The closing date for applications is 17:00 Monday 16 September 2024.
Interviews for this role will take place the week commencing 23 September 2024.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Applicants must have the right to work in the UK. Sponsorship is not available.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Main Roles
- To provide specialist legal advice and information on housing, welfare benefits, debt, and other issues as required by the service.
- To help improve the situation of refugees, asylum seekers and migrants through participating in policy work, campaign and developing networks and partnerships.
- To help improve LRMN’s delivery of legal advice and information service.
Specific Duties
- Act for clients where necessary by completing forms, calculating repayments, negotiating and/or advocating on behalf of clients, drafting or writing letters, advising on and preparing appeals and dealing with telephone calls and emails as required
- Maintain accurate and orderly client records
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
- Challenge/support with challenging decisions such as S.21 or homelessness (Senior Advisor)
- Represent clients at tribunals when necessary (Senior Advisor)
- Check whether clients are in receipt of all the benefits they are entitled to, and help them claim any relevant benefits that they haven’t claimed yet, or obtain increases if their benefits are not paid at the correct rate
- Support clients understand benefit decisions, and challenge them (where appropriate) by way of mandatory reconsiderations and appeals
- Actively update legal knowledge on housing, welfare benefits, debt and other related areas of law
- Develop partnerships and attend advice related networking meetings
- Contribute and participate in policy work beneficial to our clients
- Maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate
- Adhere to LRMN’s casework management systems and procedures
- Implement corrective actions in a timely manner, particularly where these issues are identified through file reviews
- Participate in team meetings and contribute to the team’s development
- Ensure that people accessing the service feel welcomed, valued and understood
Other Duties
- To participate in LRMN staff meetings, maintaining a high level of professionalism and contributing skills and knowledge towards best practice for the organisation.
- To attend supervision, performance review meetings and other relevant activities.
- To be administratively self-servicing.
- Work flexibly as agreed to meet the demands of the service – this may involve evening, weekend and outreach work.
- Maintain confidentiality in all matters relating to the work of the organisation.
- Comply with LRMN’s vision, mission, policies and procedures.
- Positively promote LRMN and its work.
- Undertake any other work as may be reasonably requested.
Personal Specification
Essential
- Minimum of 1 year (Advisor) or 2 years (Senior Advisor) of full-time experience of providing 1-1 specialist legal advice and information on housing and welfare benefits.
- Experience of working to strict deadlines and managing a heavy caseload.
- Experience of supporting asylum seekers, refugees and migrants.
- Knowledge/ experience of working in the not-for-profit sector.
- Understanding of key recent and upcoming changes on housing, benefits and other relevant legislations and the effects of these on our clients.
- Ability to work under pressure, to prioritise and meet deadlines.
- Excellent communication skills, both oral and written.
- Professional written advocacy skills within a legal environment.
- Excellent record keeping both paper based and electronically.
- Proven interpersonal skills.
- Ability to work effectively with our partners and other stakeholders to improve service provision.
- Ability to manage workload, work on own initiative and undertake peer reviews.
- An understanding and sensitivity to other cultures
- Ability to use IT effectively.
Desirable
- Experience of using Advice Pro or other case management system.
Location: Any UK Trust office (hybrid working 2-3 days a week in the office)
Interviews: 16/09
For more information or to apply, please click 'apply now' to be directed to our website.
We’re looking for an ambitious individual with strong relationship-building skills to become our new Corporate Partnerships Executive. If you are an enthusiastic, creative, and self-motivated individual, with a track record in supporting and developing fundraising partnerships, then this is the role for you.
You will be joining the team at a critical time as we develop creative ways to realise the opportunities that have come from the last year. We work with a fantastic variety of organisations including Tesco, TJX Europe, Disney & L’Oreal– and our partnerships continue to evolve and deliver a wide range of value measures to each business, The Prince’s Trust and the young people we support.
Our sector partnerships have an incredible impact on young lives. Some examples include:
-
Employability: connecting businesses with young people to provide a pipeline of new, diverse talent, whilst having a lasting impact on young people’s lives.
-
Commercial: building commercial and brand-awareness campaigns, and establishing valuable sponsorship opportunities
-
Employee Engagement: engaging employees with fun, meaningful ways to connect with young people and share their skills.
You will manage, support, and grow a portfolio of strategic corporate partnerships including brands like L’Oréal Paris, TJX Europe and Tesco to generate the essential income we need to transform young people’s lives.
Your role as Corporate Partnerships Executive will be to support and deliver against the strategic direction for your partners, ensuring robust partnership plans are in place to enable increased and continued support of our work. You will ensure financial targets are met and deliver partnership objectives, including programme activity, employee engagement and marketing & communications.
You will be joining an ambitious, collaborative team of partnership experts, passionate about providing young people with the opportunity to live, learn and earn – creating a better future through jobs and education.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Corporate Partnerships Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3085
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
At Breast Cancer Now, we’re looking for a creative and proactive Press and PR officer to join our ambitious team, as we continue to cement our place as the ‘go-to’ press office for breast cancer and position the charity as the leading expert in the field.
This varied and exciting role is critical in helping the charity build its profile through effective and compelling PR and media relations. The post holder will plan, deliver and respond to opportunities across all areas of the charity’s work, from highlighting our world-leading breast cancer research and raising awareness of our public health messaging to promoting our fundraising appeals and support services and supporting our policy and campaigning work.
The post holder will work closely with a variety of internal and external stakeholders, including our nurses, researchers, and corporate partners, alongside building strong and trusted relationships with national and regional journalists to secure high-quality targeted media coverage. Every day will be an opportunity to make a positive difference for everyone affected by breast cancer.
About you
An excellent communicator, you’ll have a strong working knowledge of the UK’s media landscape and experience of either delivering impactful PR and media relations, in-house or at an agency, or of working in a news environment.
You’ll be innovative, creative and considerate in your approach to raising the profile of the charity and all its areas of focus, bringing fresh ideas to engage the media and always putting the patient voice at the heart of your work.
You’ll be confident in building relationships with journalists and seek to secure compelling coverage across all national and regional print, broadcast and online media. You’ll collaborate with internal colleagues from an array of teams to deliver powerful results, and work closely with external partners, researchers, and service providers.
With an instinct for what makes a good news story, you’ll be adept at juggling priorities and deadlines and thrive in an exciting and fast-paced press office, where you’ll be well supported by our experienced and welcoming team.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 4 September at 9am
Interview date Week commencing 9 September
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited about seeing Christians in the UK and Ireland engage in world mission? Do you have a passion to equip and disciple others to serve God in short-term mission reaching out to East Asia?
As Lead Serve Asia Coordinator, you will be giving oversight to team developing and delivering high quality placements for Serve Asia, our short-term mission programme.
The Lead Serve Asia Coordinator will need experience of short-term cross-cultural mission, good administrative and interpersonal skills and a deep commitment to world mission and an ability to pass that passion on to others.
About the role:
Single Homeless Project's in house psychotherapy has secured further funding to provide psychotherapy/counselling and psycho-educational groups for young people (16-25 years old) who are using SHP's accommodation and support provision. The post provides a psychologically informed service to young people and the care teams who support them.
We are currently looking to recruit a young person's psychotherapist for 6 months maternity cover, who will work as part of a multi-disciplinary team offering in person interventions which are preventions focused rather than crisis management. This will include both individual psychotherapy and psychoeducation group work, which will be co-produced, informative and enlightening on bio-social-physiological responses to trauma; for example abusive relationships, racism and poverty.
It is highly likely this contract will be extended to 12 months after internal funding decisions have been made, this cannot be confirmed at this time but will be discussed further in interview with any shortlisted candidates. Please contact the recruitment team if you have any enquiries regarding this.
About you:
- Minimum one year's experience of providing psychotherapy/counselling young people.
- Experience of facilitating groups and understanding group dynamics.
- Understanding and experience of the difficulties faced by young people and especially of young people who have been in care.
- Ability to develop relationships with young people who can be sceptical of of interacting with professionals, and engaging in psychological support.
- Understanding and some experience of client co-production.
- Strong and clear interpersonal skills and the ability to communicate clearly both verbally and in writing.
- High level of personal organisation, with the ability to plan and prioritise your work.
- Understanding and experience of anti-discriminatory practice.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th September at midnight
Interview date: Thursday 19th September at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. The Barnsbury Estate is owned by Newlon who took over management of the Estate from Islington Council in 1999.
The Estate is made up of two areas; Old Barnsbury is the red brick housing blocks between Charlotte Terrace and Barnsbury Road built in the 1930s and New Barnsbury is between Caledonian Road and Charlotte Terrace, which was built in the 1950s and 70s.
Your role will be to take the lead in ensuring that the housing and medical needs of residents are comprehensively researched and understood to inform the design and implementation of planned works. You will play a key role in ensuring residents and resident groups are kept informed and up to date and included in discussions regarding the transformation programme.
With a focus on resident engagement, you will monitor budgets, compile relevant survey data and gather information regarding resident circumstances and ensure that vulnerabilities are considered and addressed at all stages.
Having worked extensively in resident liaison roles and with large scale regeneration projects, you will have proven and demonstrable experience of managing programmes, compiling survey data and management of decant programmes. You will be empathic to the needs of our residents and able to communicate well with people across the organisation and outside agencies.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. We currently offer the opportunity to work up to 2 days at home (depending on the role). You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website by clicking the apply button below.
Closing date: 23:59 on Sunday 8 September 2024.
Online assessments will be held between Thursday 12 and Sunday 15 September 2024.
Interviews will be held in-person at our offices in Hale Village on Tuesday 24 September 2024.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced professional, who understands how safeguarding and other policies and procedures relate to a successful global, grassroots organisation – with specific, current knowledge of the UK context? Do you have the ability to create engaging and clear training for different audiences, both online and in person, excellent communications skills (written and verbal) and do you have experience in making sure volunteers adhere to safeguarding and other work-related standards and procedures? Are you motivated by a genuine passion for the work of Mothers’ Union, and do you bring resilience, positivity, and a can-do attitude to everything you do? If so, please join us, you will thrive in our environment of learning and make a huge impact in what we can deliver to the most vulnerable in our communities.
The client requests no contact from agencies or media sales.
Place of work: We welcome applications from candidates based anywhere in England & Wales. Travel to our London office will be required every 4-6 weeks for which travel expenses will be reimbursed in line with our expense policy.
Salary: £48,000 pro rata annum (£28,800 for 0.6FTE) (plus London Weighting of £2,271 pro rata if applicable)
Working hours: Part-time 22.5 hours per week (can be over three days, or split over five; other flexible working patterns considered including flexibility during school holidays for the right candidate)
Application deadline: 15th August 2024
Interviews: 2nd October 2024
About the opportunity
The Head of School Marketing will lead and deliver comprehensive, cross-organisational marketing initiatives that result in an increase in the number of schools partnering with Action Tutoring. This role will define, deliver and adapt marketing strategies that effectively communicate the charity's value proposition to schools, leading to increased interest and sales. The role will oversee all marketing activities to schools; lead and support school market research and analysis; utilise analytics to measure campaign effectiveness and will be accountable for both school marketing and the initial stages of the school sales funnel (converting qualified leads into booked sales calls with our programme department).
Key responsibilities
- Strategic direction - set, adjust and operationalise a comprehensive cross-organisational school marketing strategy.
- Lead qualification - develop and implement effective lead qualification processes to ensure that generated leads are nurtured and converted into opportunities that move down the funnel.
- Conversion strategies create and execute strategies that not only attract leads, but enhance conversion rates.
- Campaign management – Work alongside the Marketing Manager, their team, colleagues across the wider Marketing and Communications department and whole organisation to plan, implement, and oversee school marketing campaigns across various channels.
- Market Research and Analysis - Conduct regular market research to identify trends and opportunities, understand the competitive landscapes and analyse data to inform school marketing strategies and optimise campaign performance.
Person specification
Essential qualifications and experience criteria:
- Significant experience shaping and implementing comprehensive marketing strategies to engage a range of audiences, with experience in B2B marketing ideally with schools.
- Proficiency in lead generation and demand generation techniques and technical skills to engage a range of audiences.
- Experience designing and delivering campaigns that drive conversion of leads into sales opportunities (e.g. booking of a sales call).
- Able to work across multiple teams and departments working entrepreneurially, managing projects, ensuring the timely generation of content and delivery of messages to achieve maximum impact.
- Able to collaborate and influence others to support you and your team in growing sales pipelines by attracting customers through the top of the funnel.
- Enthusiasm for and experience of using data and evidence to inform and improve processes and ways of working.
- Right to work in the UK.
Please see the job description to see more responsibilities and requirements of the role.
How to apply: Please submit a completed application form.
In the form you will be asked to reflect on the statements below:
1) Briefly describe a previous campaign that you designed and delivered which drove the conversion of leads into sales opportunities (or equivalent objectives). What were the results of this campaign?
2) Please share the experience you have had managing projects across multiple teams, explain how you met objectives and ensured the project team balanced any additional priorities.
3) Summarise what school-specific experience you have, or how you would seek to develop this knowledge?
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.