Office Jobs

Are you passionate about sales with a proven track record in new business development and income generation? Do you want to use these skills to make a difference across the local community?

Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives.

An exciting and rare opportunity has arisen for a passionate, enthusiastic and driven individual to join our team in the following position:

• Business Development Manager

You will play a crucial role in generating income that will positively support the delivery of existing and new community trust projects. In this role, you'll build and nurture strong relationships with clients, partners, and key stakeholders which will include businesses and schools. You will lead the sales process from prospecting to closing, ensuring a continuous pipeline of high-quality opportunities, and craft innovative solutions that meet client needs. You’ll be able to leverage the assets of the football club and the charity, along with our stories of positive impact, to encourage more businesses and schools to engage and buy in to achieve set income generation targets. The work you do, and income you generate will enable us to make an even bigger impact across the community, helping to improve health and wellbeing, develop stronger, safer connected communities and enhance life opportunities. 

Hybrid working

18 months fixed term contract

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Are you someone with a passion for technical and vocational education that wants to bring their expertise and skills to bear in a role that catalyses careers education to support young people into, within and on from vocational pathways? If so read on.

Role Summary

In 2020/21, the Careers & Enterprise Company appointed its first ever Youth Board Member to the strategic board of directors, to give young people a decision-making voice. The CEC subsequently established a national Youth Advisory Group, to establish and embed an organisation wide approach to capturing Youth Voice, both for the purpose of driving impact and measuring the value of our work. This work has already had a huge impact on the company, and we are looking to embed Youth Voice still further into our work at a more strategic level.

The Youth Advisory Group has three primary functions across The Careers & Enterprise Company, to:

• Govern: challenge CEC’s work to consider youth voice
• Enrich: focus on the future of CEC's strategic direction
• Advise: mobilising their voice in key projects and priorities

The Careers & Enterprise Company is seeking to recruit an 18-month fixed term Youth Engagement Officer to support the administration, facilitation and delivery of youth engagement and participation across our organisation. The role will sit within the Education Development Team and work closely with our Youth Advisory Group and Youth Board members. You will work collaboratively with colleagues across the organisation to champion youth voice and deliver high quality youth participation activities.

This new role has an exciting remit to develop practice, to innovate in youth voice practice, to lead on the operational delivery of the Youth Advisory Group and support with the strategic direction of this work. Reporting directly to the Education Manager responsible for youth voice, but also working effectively across the directorate and across the company, you will manage the delivery of various aspects of our operations including, but not limited to:

1. Effective project management – to ensure that CEC’s YAG has the greatest impact possible, you will work with colleagues from across the business, including at times the Careers Hub Network and put in place the right tools and processes for effective delivery of all elements of the youth voice. This may include establishing and managing relationships across teams, efficient reporting procedures and may extend to other areas of CEC’s ever evolving programme of work.

2. Innovate and design – CEC’s work, and the careers education landscape, is continually evolving. Responding to changing needs of the company, skills of the YAG members and proactively planning for project pivots, will be essential to success in this role. You will look for creative ways to strengthen youth voice across the company.

The Youth Engagement Officer will support the ongoing delivery of our Youth Advisory Group to ensure that young people bring their lived experience to meaningfully and authentically shape our work: from shaping our priorities and projects, through to supporting us to guide policy makers.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).

Please describe in your cover letter:

• How would you support the CEC to ensure that youth voice is not tokenistic?
• What is your experience and understanding of safeguarding of young people? 
• Why would you like to work for Careers and Enterprise Company?

Closing date: Sunday 4th August 2024 (Midnight)

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Edinburgh & East Scotland. Based at home, situated in the region to regularly travel to assigned renal units.
Hours: Full or Part time hours up to 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa FTE

An opportunity to provides practical, emotional, and financial support for anyone affected by chronic kidney disease.
You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.
The role will cover (as part of a team) some of the main renal unit and satellite dialysis units across Dundee, Perth, Kirkcaldy, Lothian, Borders & Lanarkshire, and regular travel and attendance is expected to some sites.

We are recruiting for Full or Part time hours up to 35 hour per week to cover these areas – please advise in your application how many hours per week you are seeking and your preferred working pattern (35 hour is full time).

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

STARS Dorset is a growing and dynamic, independent charity providing specialist support to those who have been affected by sexual violence and domestic abuse.  We have gained a great reputation locally and with commissioners, funders and partners for delivering positive outcomes for the people we support.  We are now seeking to appoint a part-time Clinical Lead.

This is an exciting time to join our talented and friendly team, as we continue to develop our therapeutic services to meet different and diverse needs.  We are working to embed new ways of working, driven by our values of integrity, excellence, supportive, determination, and innovative.  As an integral part of our team, you will be committed to making a difference for those affected by sexual violence and domestic abuse. 

About You:
We are looking for a dedicated leader with clinical experience, drive and passion, who can organise and prioritise their workload whilst empowering the team to facilitate change. You will be a team player and possess excellent communication skills to inspire and drive forward creative and innovative ways of working.

You will bring expertise and offer inspiring leadership, putting clients at the heart of all you do. As our Clinical Lead you will be responsible for the clinical safety of our services, working alongside our senior clinical staff to ensure robust policies & processes are in place.

Working for us:

We pride ourselves in being a supportive organisation providing a generous holiday allowance, a day off on your birthday, company pension, opportunities to further develop your professional skills and knowledge as well as on-going support through training, line management and clinical supervision and a focus on wellbeing and self-care.  This position offers the opportunity to develop professionally with progression to Clinical Director in the future.

As a charity that values and celebrates people’s diversity and champions opportunities for all, we welcome applications from all sectors of the community.   We believe that a diverse organisation is one that is more innovative, more creative and achieves better results.

STARS Dorset is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to receipt of a satisfactory DBS Enhanced Disclosure and acceptable references.   

Closing date: 9am, Friday 16th August 2024.

Interview date:  Wednesday, 4th September 2024  - at our Poole centre.

Lottery Development Officer

£30,195.77 pro rata

Hybrid working  
37.5 hour per week (part-time hours 30+ would be considered)

About us:  

At Bluebell Wood Children’s Hospice we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from statutory funding? The rest has to be raised through fundraising activity. 

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

An exciting opportunity has arisen within the Income Generation team at Bluebell Wood and we are now on the lookout for a dynamic and driven individual to develop and manage the organisation prize-led fundraising income streams.

Bluebell Wood’s weekly lottery and seasonal raffles are crucial for our care funds. Using your strategic thinking and commercial experience, you will oversee prize-led development and operations, ensuring targeted income levels are achieved in line with relevant governance.

The successful candidate will work alongside the Individual Giving Manager to implement strategies to ensure participation grows year on year in alignment with the business plan, whilst also working to both maximize the net contribution of all Bluebell Wood gambling products and to develop new products with this donor audience in mind.

The requirements:

Our direction of travel is to always be creative and ambitious in our growth, therefore we are looking for somebody who is driven to continually improve and develop our income generation opportunities. 

To fulfil this role effectively you will be target-drive, have experience managing budgets and will develop and implement thought provoking campaigns to engage both current and new supporters to maximise income.

You’ll also have a solid understanding of relevant regulations and codes of conduct, be proficient in data management, and ensure compliance with the Gambling Act 2005

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together. 

How to apply: 

For informal enquiries please contact Kelly Gerrard. 

Download the job description and person specification here. 

Download your application form from our website jobs page. 

Closing date: 14th August 2024

Data and Insight Analyst

Salary: £33,410 to £36,009 per annum

Full time, permanent

About the role

We are looking for someone who has a passion for working with data, and providing business intelligence that leads to action. If you love creating simple ways to explain complex data, and are excited by revealing the stories hidden within the data, then this could be the role for you.

Your main focus will be to provide reporting and research for our fundraising and marketing initiatives, helping to create a clear view of our marketing directorate performance. You will work closely with colleagues and key stakeholders to understand business intelligence requirements, scope out projects and deliver reporting to agreed specifications.

You will work closely with colleagues to ensure that reporting is used and a data-driven culture established. The outputs from your work will lead to insight that supports strategy development, and future investment decisions. Some projects will focus on other areas of organisational data, such as measuring our impact, or our financial model, as required.

Ideally, the successful candidate will have proven experience in analysing data and producing reporting, ideally using some advanced techniques for data extraction and manipulation (such as SQL) and a modern data visualisation tool (such as Power BI or Tableau). Full training will be provided, to enable the postholder to develop into a fully rounded data analyst, including training in the maintenance and development of our in-house data warehouse. 

About you

We are looking for a pro-active self starter, who has a passion for working with data and a hunger to learn. You will be patient and methodical in your work, and be able to focus both on the technical aspects of data analysis and reporting, and also understand the strategic thinking that your work will contribute to.

You’ll be great at building relationships with stakeholders, and be comfortable in communicating complex information through a variety of means. 

Your work will help to ensure that we maximise efficiency in our fundraising programmes, and as such you’ll be comfortable challenging the status quo, and making suggestions for how we might change, as we look to continuously improve.

Key Working Relationships

The successful candidate will work closely with all colleagues from within the Marketing Directorate, IT, Finance, Fundraising, and potentially all areas of Practical Action here there may be reporting needs.

External relationships with consultants/agencies, and third party software suppliers.

Accountabilities:

• To contribute towards the development and production of a large and complex portfolio of reports, produced by the Data and Insight Team. 
• To work closely with colleagues to embed reporting into day-to-day work, encouraging a data-driven and evidence-based approach to decision making.
• To work with the Senior Data Services Analyst, Data and Insight Manager and IT, to develop our data structures and architecture, enabling a robust data model and real-time reporting.
• Develop our use of Power BI, our data visualisation tool of choice, keeping up to date with latest reporting technologies and proposing changes and enhancements to such software where appropriate.
• To work with colleagues across the marketing directorate and wider Organisation to understand business intelligence requirements, scope out projects and deliver reporting to agreed specifications, presenting complex information through a variety of means.   
• To work with marketing audience strategists and the Data and Insight Manager in the commissioning and production of research, and contribute to statistical modelling projects.
• To propose and pro-actively undertaking supporter analysis with the aim of promoting efficiencies and value for money within fundraising campaigns.
• Play a key role in strategic projects, as required, acting as a subject matter expert for data, covering a range of topics, such as supporter journey mapping, process documentation / re-design, software implementation to name just a few.
• Conducting marketing data selections, to provide fundraising colleagues with carefully curated data which will power marketing campaigns.

PERSON PROFILE

Qualifications, Knowledge and Experience

Essential

• A self-starter, able to work on own initiative to meet goals / objectives.
• A champion for change, and committed to continuous improvement.
• Experience of working with, manipulating and interpreting data.
• Experience of delivering reporting / analysis and presenting information in engaging and clear ways.
• The ability to build relationships with stakeholders and present complex information to a non-technical audience.
• Advanced use of MS Excel (pivot tables, IF and VLOOKUP).
• Working knowledge of GDPR and data protection and fundraising regulations and compliance.

Desirable

• An understanding of data warehousing techniques.
• Expert user of MS Excel (PowerPivot / data model, VBA, statistical techniques)
• Working knowledge of SQL (basic SELECT statements, JOINS and GROUPING data, Common Table Expressions (CTEs), Partitions, Aggregate Functions).
• Experienced using a statistical analysis package such as SPSS and a working knowledge of statistical techniques such as CHAID and logistic regression.
• Knowledge of fundraising, and market research techniques and methodologies.
• Experience of producing reporting within Power BI.
• Experience of working with The Raiser’s Edge.

 APPLICATION INFORMATION

 Why join us?

The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.

Our open plan offices are located in the centre of Rugby and near to Rugby train station.

In addition, we offer the following benefits:

• Full time roles are contracted at 35 hours per week.
• Hybrid/flexible working options
• 27 days’ holiday rising with continuous service, in addition to public holidays
• Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
• Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
• Life assurance (3 x annual salary).
• Bike to Work scheme.

About us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to come of the world’s toughest problems.  Challenges made worse by catastrophic climate change and persistent gender inequality.  We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy.  And we share what works with others, so answers that start small can grown big.

We’re a global change-making group.  The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service.  We combine these specialisms to multiply our impact and help to share a world that works better for everyone.

 Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 16th August 2024.  Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

Interviews: It is anticipated that interviews will take place in the week commencing 2nd September 2024. 

If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you.  To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.

This IT Support and Logistics Associate role combines elements of an IT Support Specialist and a Logistics Coordinator, focusing on deploying and maintaining Wi-Fi networks for humanitarian projects globally while managing equipment shipments and partner support.

We’re looking for a passionate IT Support and Logistics Associate to help us build a future where  internet access is available to the individuals and communities around the world that need it the most.

Jangala’s projects have currently delivered quality Wi-Fi to 40,703 people and impacted a population of 98,396 worldwide. 

Key info

Location: We are only be able to accept candidates that have the right to work in the UK, and are within a reasonable commuting distance to Walthamstow, London

Hours: 35 hours per week. Our usual working time is 09:30 - 17:30 Mondays-Fridays.

Salary: £29,000-£34,000 (based on experience), including bonus of up to 7.5% 

The essentials

• Excellent and professional verbal and written communication skills

• Strong organisational skills

• Experience in providing first-line or second-line IT support 

• An interest in technology and network engineering 

• A desire to grow and excel in a unique role covering a wide range of skills

Flexibility 

Our office is located in Walthamstow. Due to the role’s responsibilities, this role will need to be on-site 4 days a week. A fifth day can be worked either remotely or on-site. 

What’s this role’s purpose?

This role is crucial in implementing our Wi-Fi technology for a diverse set of partners in remote areas, providing technical and logistics support to ensure smooth operations. The position directly contributes to Jangala's mission of expanding internet access in underserved communities worldwide.

Interview process

3 stages, including 2 interviews and a task round. Interviews will last approximately 45 minutes and the task round is between 1-2 hours. 

Reporting to…

This role will report to the Project Delivery Lead

Benefits

• Flexible working

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• Designated L&D budget

• Volunteering experience, seeing Jangala in action!

• Team days out

About the role

The IT Support and Logistics Associate facilitates the deployment of Jangala's Big Box and Get Box systems globally, supports equipment logistics, and provides crucial support to our projects team. This role is crucial in helping partners get - and stay -  connected in remote contexts worldwide

Key Responsibilities

• Technical Support (60%)

  • Provide first and second-line technical and troubleshooting support for our partners in challenging environments. 

  • Reviewing and analysing complex technical information to define and solve technical problems and support project partners around the world to build Wi-Fi networks. 

  • Contribute to the product design and development process using experiences from troubleshooting and deployment.

  • Capacity Building: train partners, develop documentation, and improve service offerings. 

• Logistics Support (30%)

  • Prepare and dispatch packages from London workshop

  • Liaise with customs organisations globally, ensuring compliance with import regulations.

  • Handle equipment stock management and manage shipping processes 

• Other (10%)

  • Conduct site surveys and determine equipment needs.

  • Participate in project team activities where required and as part of ongoing development (e.g., monitoring and evaluation activities, project site visits for installations)

The impact you can make

Empowering Emergency Responders - Jangala has helped provide 80 people for intense coordination activities for relief efforts in Türkiye & Syria - and we're looking to expand how we help serve humanitarian efforts.

Transforming Education in Underserved Areas - Jangala enabled internet access for 3,000+ students and faculty at Kpando High School, Ghana, transforming learning capabilities with a network covering the entire campus.

Advancing Digital Literacy in Remote Areas - Jangala helps support 3,000+ children annually through a mobile digital literacy van equipped with reliable internet via our Big Box, reaching remote schools across diverse locations.

Improve Jangala products by providing rich feedback from users to improve hardware, software and user experience. 

Candidate requirements

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from groups traditionally underrepresented in the technology and humanitarian sectors.

Essential 

• Excellent and professional verbal and written communication skills

• Strong organisational skills

• Experience in providing first-line or second-line IT support or as a network engineer

• An interest in technology. 

• A desire to learn in order to grow and excel in a unique role covering a wide range of skills

About you

• Enthusiastic and diligent

• Versatile and thorough

• High attention to detail

• Self-motivated and able to prioritise workload

• Strong problem-solving skills

• Passion for social impact

• Independent yet collaborative

• A passion for technology

• Excited about working across critical processes

About Jangala 

Access to the internet is a lifeline. But it is a lifeline that remains inaccessible to almost half of the world’s population. 

Jangala is on a mission to connect every school, clinic and community resilience project worldwide, so societies everywhere can meet the challenges of today and the uncertainties of tomorrow. 

We are a charity dedicated to making technology that helps people build better futures. Our flagship Big Box has helped connect 75,000 people in under-resourced areas around the world. 

During the Covid-19 pandemic, we created Get Box to help people get online during lockdowns, connecting people through schools, an NHS trust, refugee charities and sheltered accommodations. 

Our goal is to have connected 4 million people by 2028, including tens of thousands in the UK. 

To apply, please send: 

• A CV 

• A motivation letter of no more than one page explaining why you want to work for Jangala and why you’re a good fit 

Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and challenging job opportunity to manage and lead a committed team of 3 employees and over 50 volunteers as we seek to alleviate hunger, restore dignity and offer hope to people in crisis in Doncaster.

DUTIES AND RESPONSIBILITIES

Programme Coordination and Project Delivery

• ​To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders. 
• To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
• To support evaluations through providing and analysing data to use in reporting to funders and stakeholders. 
• To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce. 
• To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed. 
• To support with the financial administration of our programmes through invoicing and managing participant expenses. 
• To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
• To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.

Marketing and Communications

• To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed. 
• To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite. 
• To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
• To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs. 
• To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication. 
• To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place. 
• To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics. 

This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations. 

PERSON SPECIFICATION

To deliver the role, we’d expect you to have the following skills and experience:

• Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities. 
• Demonstrable commitment to Cause4’s values.
• A broad understanding and interest in the arts, culture and heritage sectors in England. 
• A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles. 
• The ability to manage budgets and a track record of achieving targets.
• An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
• IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint. 
• Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams. 
• Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
• Excellent social skills, able to operate with diplomacy, tact and empathy.
• Outwardly focussed and interested in new developments and sector trends, 
• Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
• Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative. 
• Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

The Digital Content Officer will be a key member of the Communications team as we expand our digital mobilisation work. It’s a great time to join time to join the team, as we look to further embed our new digital mobilisation strategy and build momentum on the recent success we’ve achieved online. In particular, this role will help support the team as we expand our digital mobilisation programme and respond to emergencies around the world. This will be a fast-paced and rewarding role that will drive forward our weekly email schedule and supercharge our website content. 

Working with the Communications, Public Engagement and Operations teams, you’ll plan and produce brilliant weekly emails and website content that inspire new and existing supporters to take action, such as signing petitions, making a financial gift or simply signing up to hear more about our work.This role is needed because we want to mobilise even more people behind our aims as a charity. We need more people in the UK to care about global hunger, and feel like – together – we can do something about it.

For more detailed information on the roles, please download the attached pdf Job descriptions.

Closing Date: 30-Jul-2024 23:30 Interview Date: w/c 5th August 2024

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

For further information on pay and employee benefits please visit our careers page on our website

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Please note: The deadline for applications is 5th August. Successful candidates will be interviewed on 8th August.

INTRODUCTION

An exciting vacancy has arisen in Islington Mind for an opportunity to work within the Islington Core community mental health multidisciplinary/multiagency team, that integrates services across Health, Social Care and the Voluntary & Community Sector.

This is a partnership project being delivered by Age UK Islington and Islington Mind with the Camden and Islington Trust.  Age UK Islington and Islington MIND are both independent charities, Age UK Islington provides a range of one-to-one personalised support and Islington Mind offer a range of structured and open access mental health interventions including peer led bespoke projects.

For more information you can visit Islington Mind's website.

Camden and Islington NHS Foundation Trust provides mental health and social care services, principally in the boroughs of Camden and Islington. The Islington Core Team has been developed based on the principles of the Community Mental Health Framework (CMHF). The Core Team’s vision is to provide integrated and person-centred care and to work together in partnership with primary care, the Voluntary & Community Sector (VCS), social care, communities, service users and their carers and families to support and improve mental and physical health for the whole population through a combination of prevention, supporting people to stay well and responsiveness to changes in need.

ABOUT THE ROLE:

We are looking for a key worker who can:

· Improve service user experience and outcomes

· Ensure people with mental health issues have improved access to mental health support

· Provide care and support that is holistic and person-centred, truly orientated towards the promotion and maximisation of individuals’ health, wellbeing and independence

· Reduce health inequalities often faced by people with mental health issues

· Integrate the community service approach across secondary mental health services, the VCS, primary care, social care, community assets as well as other physical healthcare provision.

KEY SKILLS:

You will be able to build effective relationships with people affected by mental health issues, be flexible in your method of support, ensure that a personalised approach is maintained. Be able to work as part of a multi-disciplinary team, develop partnerships with key organisations and play a key role in a test and learn approach to community mental health services.

ABOUT YOU:

You will have previous experience of working in similar role or related setting and in working in a person-centred way.

You will have responsibility for managing a caseload, triaging referrals, case work management, connecting people to specialist services or community services to promote independent healthy living.

The role involves working with people who present with complex needs so you will need good listening and communication skills.

You will have excellent IT and organisational skills, be able to adapt to changing demands and priorities, be solution focussed, decisive whilst remaining service focussed.  For more information see the full job description and person specification.

TO APPLY:

Please follow the link to our website to download the application form.

Please complete the application form, stating how you meet the requirements for this position by addressing the Person Specification and send completed applications to Ossi Ron (email address provided on website).

This role is subject to an Enhanced DBS check with Adult and Child Barring.

Age UK Islington and Islington Mind recognise the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Post: Youth Inclusion Worker (mulitple positions)

Hours: Full time. Average waking hours: 32 per week plus a maximum of 92 sleeps per calendar year OR 32 per week plus a maximum of 52 sleeps per calendar year

Continuous rolling rota over 365 days (Christmas and New Year shift cover are allocated separately.)

Salary: Starting at £23,255 – £28,567 (annual increments subject to successful appraisals) (dependent on which job role)

Place of Work: Bolton, Greater Manchester

Reports to: Project Manager

Our Vision:

Backup North West believe no young person should experience homelessness. For the young people that do, Backup aims to be an outstanding provider of high quality, holistic housing and support services.

Purpose:

· To provide high quality support and accommodation for homeless young people aged 16-25.

· To enable an introduction to independent living, while offering a safe environment to live and learn.

· To prevent homelessness and reduce risk.

Works with:

Externally:

Local Authorities, Landlords / property owners, Benefits Agency, Housing Benefit, Maintenance Departments, Police, partner and potential partner voluntary agencies offering complimentary services, young people aged 16-25 years.

Internally:

Project Manager, Senior Managers, Business Support Team, other BACKUP schemes and teams and colleagues.

Key Responsibilities

Building resilience within young people

Provide a comprehensive support and service that meets the highly quality standards set by BACKUP.

Support Work

Provide Staff Support

Participate in promotional activities, fundraising and other outings and activities with residents

Rent and Income Management

Provide Financial Support

Provide Premises Management

Maintain Information systems

Flexibility

Policies & Legislation

No CV's please

The Head of Support Services will work with the Director of Support Services to create a positive, supportive culture of personal growth, underpinned by a holistic and empowering health and wellbeing approach.​​

Supported by the trustees, the CEO, staff and service users, the postholder will be a leader and will provide a constant stimulus for self-improvement in a learning, supportive and diverse environment. A candidate with a proven track record of delivery, they will provide high level and efficient management of Betknowmore UK support and community programmes, including all three primary services, GOALS, New Beginnings and Peer Aid, as well as bespoke projects which include the development of Hubs within key London Boroughs and creating digital activities.​

The postholder will work to ensure impactful service provision and outcomes; recruit, train and supervise a team of staff/mentors/volunteers to deliver support and community activities; and oversee service integration and collaboration with the National Gambling Support Network (NGSN) partners and other key stakeholders.​

A key aspect of the role will be to work closely with people presenting with gambling-harm issues and/or people impacted by someone else's gambling. The Head of Support Services will oversee sustainable recovery interventions which may include structured psycho-social 1:1 ​and group activities, counselling and therapy, peer and mentoring support, with services ​co-produced by clinicians and health professionals, and insight and knowledge from experts ​by experience. ​

The candidate should demonstrate previous experience of management and oversight of similar programmes of work, within mental health, addiction or community NHS or voluntary sectors. ​

Experience of gambling support and treatment and/or harm minimisation programmes is desirable, but not essential.​

Working with other members of the Senior Management Team, they will input into the management of the charity, as well as supporting grant, contract and tender submissions, operational management, governance, performance and contract monitoring and outcome reporting. This will include financial planning and budgeting.​

Adherence to health and safety, and equal opportunities and diversity policies is expected at ​all times.​

Key responsibilities and accountabilities​

Development and Delivery ​

• Manage the strategic and operational performance of services to agreed standards and targets with the Director of Support Services and CEO.​
• Provide management oversight to service teams and ensure the activities they are leading on are delivered to set quality and outcomes, that they are safe and operate in positive environments, and adequately supervised, monitored, audited and reviewed.​
• Provide management oversight to the charity’s portfolio of programmes and projects, including those within the National Gambling Support Network (NGSN)​
• Ensure strategic & performance coverage of all areas of service delivery outlined in the services’ SLAs.​
• Review service delivery and implement necessary changes, to ensure high quality service, reflecting best practice and clear impact for all service users.​
• Conduct regular supervision with staff and service users about service effectiveness and maximise client involvement in service design and development.​

Monitoring and Evaluation​

• Produce a monthly service review, linked to the charity’s strategy and business plan.​
• Manage monitoring and evaluation framework and oversee CMS/CRM systems.​
• Liaise with external support networks, such as universities and research organisations, to aid data management requirements.​

Line Management​

• Ensure staff are recruited, supervised and developed in accordance with Betknowmore UK systems and processes, in particular annual planning and review and objective setting.​
• Support the provision of staff training to the highest standard and in accordance with Betknowmore quality assurance standards ​
• Provide HR support and on-going staff line management.​
• Liaise with Clinical Supervisor to ensure staff have adequate support and resources.​
• Contribute to the development of services knowledge and practice, by keeping up to date with current research and practice and ensuring that the clinical and support approach of the teams reflects such current information as appropriate.​

Partnerships Building and Collaboration​

• Develop our operational and strategic relationship with external partners and stakeholders to maximise the success and impact of Betknowmore UK services.​
• Co-ordinate Betknowmore UK contribution to service-related networks ensuring attendance at relevant operational and strategic meetings and provide feedback and sharing of information.​
• Represent the organisation at events, webinars and other meetings to inform service development and promote best practice in service delivery.​

Financial Management​

• Oversee budgets and expenditure related to the services and help meet targets.​
• Provide oversight to petty cash and day to day expenses.​
• Assist with other fundraising associated with service development as agreed with Senior Management Team.​

Health and Safety Responsibilities​

• Ensure the safety and wellbeing of staff, clients and other beneficiaries is intact.​
• Oversee Betknowmore UK premises and risk assess external sites, ensuring all working environments work correctly to policies and procedures. ​
• Ensure that Betknowmore UK Diversity and Equality policies are upheld.​

General​

• Attend regular supervision sessions with the Director of Support Services.​
• To operate with clear professional & confidentiality boundaries to work within the organisations code of conduct.​
• To carry out other duties commensurate with the post.​

The Disclosure & Barring Service (DBS) - Disclosure ​

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent,​ skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal​ records will be taken into account for requirement purposes only when the conviction is​ relevant. As Betknowmore UK meets the requirements in respect of exempted questions under​ the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2013​ 1198. All applicants who are offered employment will be subject to a criminal record check from​ the Disclosure & Barring Service before the appointment is confirmed. This will include details of​ cautions, reprimands or final warnings, as well as convictions.​

Qualifications or Relevant Experience​

• Educated to degree level or equivalent​
• Evidence of Continued Professional Development relevant to the role purpose and level​
• Two years minimum experience in a similar role​

Essential Knowledge & Skills​

• Knowledge of mental health or drug, alcohol or gambling support and recovery services​
• Ability to manage complex support and training services​
• Experience of establishing a positive recovery culture, aiding sustainable behavioural change​
• Experience of working with complex addiction and/or high support needs service users (group and 1:1 work)​
• Experience of safeguarding lead and procedures​
• Demonstrable track record of achieving successful outcomes and performance indicators at management level in a comparable national/ international organisation​
• Good understanding of IT applications and database​
• Commitment to continuous learning and development​
• Experience of multi-agency working and maintaining positive relationships​
• Ability to work with service users with multiple needs across diverse/emerging communities.​
• Experience in helping people to acquire life-skills including budgeting, healthy life choices, employment/education advice​
• Commitment to the charity’s principles and willingness to work within policies and guidelines​
• Be able to organise and prioritise your work working as part of a team or by yourself​
• An understanding of the principles of user involvement​
• Good verbal and written communication skills​
• Ability to keep accurate records​

Desirable Skills​

• Experience of working within NHS settings​

To find out more about this role, a Q&A webinar will be held on Wednesday 31st July at 7pm. Please register your interest here

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

ABOUT THE ROLE

We're hiring a specialist women’s refuge, Service Manager. Someone who really cares about the rights of women and their children to join our new service in West London. This role is an opportunity for a leader to support and manage a refuge accommodation for women and children surviving domestic abuse many of whom are living with trauma . 
The service provides a much needed safe space and support for women to feel empowered in their healing journey and to feel secure in their independence, strength and skill. The successful candidate will support in leading the service which spans over 3 buildings and will develop their team which consists of support mentors and children and family workers. We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. 

You will the have overall responsibility of your service and team, aiming to deliver a high quality, trauma informed service to your residents. Your role is to ensure full contract and regulatory compliance whilst being a role model/leader for your team to achieve KPI's and other requirements as per the service needs.

Shift/Working pattern: 37.5 hours a week in service Monday to Friday 9am to 5pm, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our on call service. 

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of a person-centred organisation! 

ABOUT YOU

The successful applicant will have keen knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

OVERVIEW OF KEY RESPONSIBILITIES

Line Management and Leadership

• Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
• Provide leadership and management throughout the full employee lifecycle.
• Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
• Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.

Service Delivery

• Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary. 
• Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
• Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
• Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.

Risk Management

• Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
• Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
• Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.

Property and Housing Management

• Ensure the accommodation in which residents live is clean and maintained to a high standard
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Ensure a provision of high quality housing management service is provided to residents. 

Financial Management

• Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
• Promote effective cost control mechanisms and other financial activities.
• Maintain financial management within the service.

Other

• Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required. 

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.

KEY CRITERIA

What we are looking for:

• It is an occupational requirement that the post holder is female
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Previous experience in people management and development
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of Housing Management, including voids and evictions

What we would like, but not essential:

• Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.