Office Jobs in Central London, Greater London
Summary
- Be the first point of contact for enquiries.
- Support the administration of 6 Conservation Grants Committees and Conservation Chairs' meetings including preparing papers for meetings, taking minutes of meetings and writing grant application decision letters.
- Book meeting rooms, arrange catering, and visitor passes and administer expense claims.
- Administer grants throughout the cycle, from initial enquiry to grant claim.
- Review grants filing systems, where appropriate making recommendations for improvements to how records are organised.
- Maintain excellent relationships with grant applicants and potential grant applicants.
- Experience in grant giving, particularly in the heritage sector.
- Experience in financial processes.
- Competence in MS Office and SharePoint, with experience in grants management systems an advantage.
- Demonstrable interest in heritage and heritage conservation.
- High level spoken and written communication skills.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Summary
To deliver our research strategy goals and continue to fund exciting and life changing diabetes research, we are looking for a Research Funding Officer to join our research funding team within the Research Directorate. You will join a friendly, supportive and busy team with a strong reputation for rigorous grant funding processes, ensuring that gold standard governance processes for funding are implemented. These roles are critical to warrant that the research which Diabetes UK funds is relevant to people affected with diabetes and has the potential to make a difference to their lives.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview(s) date: 2nd and 4th December 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
Together, the Research Funding Officers will administer and manage the entire grants management life cycle, both pre- and post-award. The charity has a number of grant funding schemes, including career awards, larger project grants and strategic research, and you will be central in the delivery of these. You will be the primary point of contact for applicants and other stakeholders throughout the grant management process, ensuring that they are supported and any support is managed in a professional and timely manner, including communicating feedback to applicants on funding proposals. As part of the grant management process, you will become proficient in using the grant management system which will involve building application forms, setting up funding rounds and review panels and troubleshooting when required. You will be responsible for the involvement of people affected by diabetes in the various funding schemes. You will also be involved in the organisation and delivery of our annual networking events for our PhD funded students and fellows.
Ideal Candidate
We are looking for an individual who is interested in developing or expanding their career in research grants management within a growing grant-making charity. You will have a BSc in biomedical sciences or life sciences. You will also have:
* A strong interest in scientific and clinical research. An understanding of research funding processes is desirable.
* Excellent organisational and time management skills, and the ability to deliver rigorous processes, work proactively, independently and in a team are essential.
* You will be an excellent communicator, able to build confident working relationships at all levels - an ability to network and liaise with scientific, clinical, research and expert by experience communities will be key to this role.
This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.
As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.
You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.
You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.
The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.
The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Trusts and Fundraising Officer
We are looking for a tenacious, methodical, and organised person who can deliver sustainable income growth from trusts for the organisation. This role offers hybrid or remote working.
Position: Trusts and Fundraising Officer
Location: Hybrid (home and office in Amersham, Buckinghamshire) or Remote
Hours: Full-Time (9am-5pm, Monday-Friday)
Contract: Permanent
Salary: £27,000-£30,000
Closing date: Friday 15th November 2024
Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)
About the Role
We want someone who shares the organisations core values of being child focussed, sparky, empowering, resourceful and kind and who can live by the ethos of who Roald Dahl was and what he is delivering through his legacy. We also need someone who is flexible and can react positively to a post- Coronavirus fundraising world.
The role’s main task is to maximise income from trusts by the creation of high-quality applications and
reports to funders, and by providing excellent account management and cross-team collaboration.
Supported by the Head of Development and the rest of the team, key responsibilities include:
· Trusts research - you will proactively identify trusts and research them for suitability.
· Trust applications – you will be able to gather project information, curate it, and write it up into informative, engaging, high quality applications, giving trusts the opportunity to fund the work.
· Trust relationships – you will communicate and will build relationships with funders through emails, letters, telephone calls, service visits and face to face engagements.
· Provide high quality account management - maximising income generation and relationship longevity.
· Reporting – you will gather the necessary information to compile reports that give funders real insight into what they have achieved.
· Support the rest of the team – to gain experience and maximise fundraising opportunities
· Building and maintaining team processes
About You
You will have experience working or volunteering for a charity and in writing successful bids and securing income, ideally from trusts.
You will have:
· The ability to take complex information and translate this into persuasive written communication which leads to action.
· Solid research skills, which can be applied to identification of suitable new prospects for a funding pipeline.
· Ability to operate in a highly cohesive, high performing team based on the principles of trust, mutual respect, and empowerment.
· Effective time management skills and the ability to prioritise conflicting workloads successfully.
· A high level of competence in using Microsoft Office software notably Excel, Word and generic databases.
About the Organisation
Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our vision is that every seriously ill child has a Nurse to help them to lead a more marvellous life. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.
As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:
· Improved quality of care
· Improved experience of care
· Improved efficiency and cost-effectiveness of care
· Improved resilience of seriously ill children and their families
You may also have experience in areas such as Trust, Trust, Trust Fundraising, Trust Fundrasiser, Fundraising, Fundraiser, Trusts and Grants, Trusts Officer, Trusts Fundraising Officer, Legacy.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company: Royal Statistical Society
Salary: £28 to 32k pro rata
Location: London/ hybrid
Line manager: RSS Journals Manager
Line management responsibility: None
Term: Permanent, part-time 21 hours per week (flexibility around days and hours worked)
Background:
Our vision is a world where data is at the heart of understanding and decision-making.
Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.
We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.
We are looking for an outstanding candidate to join the publications team in the Digital and Content department of the Society. Working as part of a friendly, professional team, you will support the Journals Manager who oversees and manages the full journal development and delivery process.
The Journal of the Royal Statistical Society consists of three world leading, peer-reviewed scientific journals of statistics and data science, and we have just launched a new, open access journal – RSS: Data Science and Artificial Intelligence. With our 5-year strategy and the focus on impact in all aspects of the Society’s work, this is a great opportunity to get involved in journal delivery and development, and to further develop your experience within journal publishing.
Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.
Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.
Working hours: 21 hours per week (pro-rated). Applications for job shares and flexible working will also be considered.
Holidays: 25 days per annum (pro-rated), plus bank holidays and an additional close down between Christmas and New Year.
Probation: This post is subject to a six-month probation period.
Job purpose:
To support the Journals Manager who oversees and manages the full journal development and delivery process. This includes securing excellent relations with publishers, editors, editorial panels, trustees and authors as well as developing journal strategy in conjunction with many of the same stakeholders.
Key responsibilities:
Support and provide administration for the Society’s editorial panels, Journal Webinar Advisory Group, Discussion Meetings Committee and Publications Network
- Proactively support the editors, chair and members of journal committees and groups as directed by the Journals Manager. This involves developing credible relationships with these stakeholders and the publisher and working to support the Journals Manager to facilitate regular meetings, elicit and disseminate papers, reports and analyses prior to meetings and taking notes/writing of minutes
- Coordinate the process of appointing new associate and joint editors as directed by the Journals Manager and update the membership of journal committees and groups in the Society’s CRM system and other repositories
- Design, develop and deliver a programme of journal webinars, working with the Journal Webinar Advisory Group to select papers, invite the authors and agreed discussants, arrange the meeting and rehearsals, and publicise the events
- Work with team members to promote journal content, news, events and innovations to RSS members
Support journal editorial and production processes
- Liaise regularly with the publisher’s editorial office to ensure the smooth running of the journal peer review process and effective support of editors, reviewers, and authors
- Provide support for the journal production process managed by the Journals Manager and delivered by Oxford University Press (OUP), intervening as necessary to ensure reported problems are quickly and effectively resolved
- Provide reports to the Journals Manager and RSS senior management as required on journal activity plans and performance, including regular collection and updating of journal KPIs.
Journal development
- Support the development and delivery of the annual marketing strategy and associated activity planning by OUP and with other RSS management and stakeholders, including the support of marketing and fundraising initiatives
- Support the journals’ continuous development programme, contributing to the identification and implementation of agreed improvements and innovations
- Actively support all aspects of the new journal and its future development
- Review and update the journals publications pages on the Society’s website and the RSS/OUP hub.
- Organise, publicise, deliver and evaluate RSS journal events, specifically the Journal webinar and Discussion Meetings to proactively support the committee membership and stakeholders, upholding the RSS brand and professional reputation
General administration
- Write/update descriptions of processes (Standard Operating Procedures) for which you are responsible and share in relevant organisation folders
Person specification:
Essential
- Knowledge of publication processes, preferably gained through experience working to produce a learned journal
- An understanding of the issues facing peer review journals and an understanding of open-access publishing
- Strong communication and writing skills with high attention to detail, able to communicate confidently and concisely with a wide range of people
- Excellent organisational, coordination and planning skills with the ability to prioritise workload and deliver to deadlines
- Experience of organising meetings including the preparation of agendas, circulation of papers, production of minutes and coordinating actions
- Ability to work on own initiative as well as being part of a high-performing team
- Computer literate (Microsoft 365, Dynamics CRM) and ability to adapt to changes in technology
- Ability to work flexibly and cooperatively with team members and members of the RSS, many of whom volunteer their services. NB: the RSS has a flexible working policy but some meetings and events involve being present on set dates and times
- Excellent problem resolution skills
- Committed to on-going personal and professional development
How to apply for the role
Please submit your CV and a covering letter to Judith Shorten, RSS Journals Manager, at the email address detailed on our website.
The deadline for receipt of applications is 12 November.
We may arrange interviews before the deadline has passed.
The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.
Any questions about the role should also be directed to Judith Shorten at the above email. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Judith to register your interest.
The client requests no contact from agencies or media sales.
Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge
Are you passionate about mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge seeks an exceptional Business Development Manager to lead our fundraising efforts. You'll drive the development and submission of tenders, proposals, and applications to Trusts and Foundations, ensuring robust support for our mission in these London boroughs.
About Mind in Tower Hamlets, Newham and Redbridge
We are a local Mind association and community mental health charity. We endeavour to ensure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge
Role Overview:
As a key member of our team, you will:
· Support our approach to securing both statutory income (grants and contracts) and voluntary income (trusts, corporates, major donors, individuals), in partnership with the Leadership Team.
· Working with the CEO to support organisational tendering and commercial income generation activities aligned with the strategy, coordinating solution design and written bids.
· Lead on grant identification- conduct research to identify potential grant and foundation funding opportunities
· Lead on grant applications – including the development of compelling grant proposals, you will manage the grant application process, including drafting, editing, and submitting grant proposals within deadlines, and ensuring compliance with funder requirements.
· Working alongside the Director of Finance, support the preparation of budgets for tenders and fundraising.
· Ensure all our income generation activity is compliant with fundraising governance and legislation, including GDPR, PECR, and the Code of Fundraising Practice, and ensure our systems and processes (including the database and reporting) are compliant and fit for purpose in Business Development.
We would love to hear from you if you have a track record, experience, understanding, knowledge of:
· Grant writing, fundraising, or development, preferably in the nonprofit sector
· Grant funding mechanisms, including government, foundations, and statutory funding programmes
· Writing compelling, well-organised content that turns complex ideas and detail into summaries that can effectively engage different audiences
· Organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines under pressure when needed.
· Strategic thinking and problem-solving abilities, with a results-oriented approach to achieving funding targets
· Collaborative mindset and ability to work effectively with the service delivery team and other colleagues
· Inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds
To find out more about this role and how to apply, please click on the following link to review the candidate pack.
The closing date for applications is: 24 November
Interviews will take place on the: 5 December (in person)
Our Commitment- MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation and our proud of our diversity which is clearly visible at all levels of the organisation.
Accessibility and Adjustments-We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Plan International UK to find their Head of Transformation and Innovation (Income and Engagement).
The charity offers a flexible working environment, with hybrid working from their London office, where staff split their time between working at home and from the office.
Reporting into the Director of Fundraising and Supporter Engagement, this strategic role is essential to the future growth of the charity’s profile and income. This role will lead the Transformation and Innovation function within Fundraising and Supporter Engagement which acts as an internal consultancy and change management function to challenge the status quo, foster a culture of innovation across all teams and look for and support the implementation of new and improved ways of working to drive increased profile and income diversification.
Key Responsibilities:
· Work with the Director of Fundraising and Supporter Engagement oversee the roadmap and implementation of our Fundraising and Engagement three-year strategy
· Establish tools and processes to support the Directorate to deliver on our goals and hold ourselves accountable to the strategy ambition
· Support Heads and wider teams to monitor and report on KPIs for the successful deployment of the new strategy, monitoring impact and recommend any adjustments
· Lead F&E senior leaders in regular reviews of the strategy implementation, and adjusting plans and priorities accordingly
· Monitor trends across the sector and recommend new strategic opportunities to grow engagement and income
· Identify and lead key change projects needed to support our income and engagement growth, in collaboration with senior leaders across the organisation
· Champion innovation across the charity and help Plan International UK understand what it means, and how it is applied, to our work
· Develop plans to build a culture of innovation across the charity
· Identify practical ways to encourage innovative thinking across the charity
· Monitor the sector and beyond for innovation that could benefit the charity
· Identify opportunities coming out from the global hub and other National Organisations that could benefit Plan International UK
· Champion the importance of using insights to develop products and messaging that have our audiences at the centre
· Champion the development of a data strategy (with a particular focus on, but potentially not limited to, supporter audiences)
Person Specification:
· An experienced senior leader with a significant track record of providing effective leadership to drive strategy and change, foster ambition, set direction and inspire others, with a collaborative approach to working cross-organisationally and embedding effective ways of working
· Extensive experience of designing and managing business transformation programmes
· Highly effective and influential communicator and relationship builder with stakeholders at all levels, with the ability to build and maintain effective relationships and influencing senior stakeholders
· Experience of negotiating with senior stakeholders over change priorities alongside BAU
· A successful track record of developing strategies to drive engagement and income growth
· Able to effectively interrogate, manage, monitor and negotiate complex budgets and programme information
· Experience of leading and developing teams, including extensive experience of supporting cross-functional team management and virtual teams
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Please note: Full title of the role internally to be know as 'Head of Transformation and Innovation (Income and Engagement)'
Enquiries Officer
Full time, Fixed Term Contract – 9 months
£31,525 to £34,306 per annum plus pension, medical and dental insurance
25 days holiday (plus 3 additional days to be taken between Christmas and New Year)
4pm finish on Fridays
Central London location (Covent Garden) – hybrid working available after induction
REPORTS TO
Enquiries Team Leader
OVERVIEW
The Masonic Charitable Foundation is looking for an experienced adviser to join our frontline Advice, Support & Enquiries Team managing all enquiries via the advice line and electronic/mail channels. Each month we receive hundreds of phone calls and emails from people who need our help. The team’s Advisers are often the first point of contact with the MCF and play a key role in our grants process.
You will need excellent customer service skills, a high level of personal resilience, ability to quickly build a good rapport with callers and be a team player who is willing to support colleagues and prioritise the needs of the team. Previous experience in a comparable role is desirable.
Day to day responsibilities include answering calls and responding to emails from individuals and families for a range of support (including daily living costs, health and care and education), liaising with our Advice and Support Advisers and Visiting Volunteers, awarding grants for counselling and consultations and keeping the grants system up to date.
The team is based in our central London office on the edge of Covent Garden, with hybrid working available
Please note this job is subject to a basic DBS check.
MAIN DUTIES
· To answer calls and voicemails professionally and courteously, providing an excellent first impression of the charity
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· To accurately record details of enquiries on the grants system
· To process small grants to enable applicants to access medical consultations and Mental Health Assessments
· To signpost applicants to other sources of advice as appropriate
· To work effectively as part of the team, collaborating and supporting colleagues
· To act as the first point of contact and to build and maintain excellent working relationships with our Provincial contacts
PERSON SPECIFICATION
Essential
· Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
· Excellent customer service skills
· Polite and calm telephone manner
· Ability to tailor communication to suit audience
· Ability to diffuse high-emotion calls
· Able to quickly establish rapport
· Strong written skills – ability to communicate in a clear and concise manner
· High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
· Ability to work well under pressure
· Organisation and effectiveness
· Prioritisation
· Meeting deadlines
· Attention to detail
· Team working
· Ability and willingness to put the team first
· Supporting and collaborating with colleagues
· Build and maintain effective working relationships
· IT, particularly MS Office applications
Desirable
· Experience of working on an advice line, helpline, contact centre or similar
· Previous customer-facing role
· Working within an advisory role
· Experience of working alongside volunteers.
· Administration
HOW TO APPLY
Please submit both a CV and covering letter explaining why you are interested in the role and how you meet the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post summary
This is an exciting position for an exceptional person with fundraising, campaigning, policy, communications and management/leadership experience to temporarily direct one of the UK’s leading human rights NGOs. In this role, you’ll have the opportunity to oversee high-impact civil liberties campaigns to achieve real change and manage a high-performing multi-disciplinary team to further privacy, free expression and data protection rights in the United Kingdom. Importantly, you’ll be an experienced fundraiser, responsible for leading our grants and major giving to maintain Big Brother Watch’s income growth, and have experience with financial reporting.
You’ll have a diverse skill-set enabling you to line manage our Advocacy Manager, Digital Communications Manager and Head of Research and Investigations. An ideal candidate will also be responsible for leading the development of policy positions on new and emerging issues alongside our talented team.
You may also share spokesperson responsibilities, taking up our role as a recognised voice on civil liberties matters in the national media, though this is not essential.
The start and end of the position will include comprehensive handover periods with the current Director, and may include a period of co-working full time with the current Director.
We recognise that applicants may not have all the skills relevant to this role, or policy expertise across all of our key campaign areas. However, if you are a committed and experienced civil liberties advocate with significant fundraising and management experience, we would like to hear from you.
About you
We’re looking for highly experienced professional with a track record of NGO fundraising and management with a demonstrable passion for protecting civil liberties, especially privacy and freedom of expression. Ideally, you’ll have a high level of experience of or interest in working on new and emerging technologies.
Importantly, you’ll have excellent political judgement. You’ll have strong knowledge of British politics, a strong network of relevant contacts and significant experience both fundraising and advocating for change.
You’ll have an entrepreneurial approach, always identifying opportunities to boost Big Brother Watch’s campaigns, resources and reputation. The ideal candidate will appreciate the importance of winning in the court of public opinion in order to win in parliament, and have the skills to do both.
You’ll be a brilliant communicator internally and externally, able to simplify complex technology issues and convey powerful messages whether in campaign slogans or in interviews as a Big Brother Watch spokesperson.
You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaigns and communications strategies in human rights and liberal principles. You’ll also embody our principles of equality, respect and accountability.
We’re looking for someone with natural leadership qualities, ideally with experience of managing managers, who will bring the best out of our highly capable team as a motivating and compassionate director.
If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of seven full-time staff, in addition to contractors and volunteers.
JOB DESCRIPTION
Fundraising
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Seeking fundraising opportunities and writing fundraising applications
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Reporting to funders, including trusts/grants and individual donors
Management and finances
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Day to day operational management of the office, ensuring policies are upheld
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Management of the Advocacy Manager, including overseeing the development of quarterly campaign plans and evaluations across our priority areas
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Management of the Digital Communications Officer and our public communications strategy/scheduling, encompassing digital fundraising
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Management of the Head of Research and Investigations, ensuring ongoing production of high-quality research, investigations and reports to support priority campaign areas
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Ensuring the highest level of quality of all campaigns, communications and research output
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Manage staff performance and development, and ensure wellbeing
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Help foster a positive, supportive work environment
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Financial management of the organisation, liaising with our accountants, with quarterly financial reporting to the Board of Directors, and maintenance of our annual budget
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Organise quarterly meetings of the Board of Directors and prepare papers, including financial and campaign updates
Advocacy
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Lead a high-performing, multi-disciplinary team to further our strategic aims across campaigns, communications, research and some litigation
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Identify advocacy and press opportunities to further campaign aims, with the team
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Oversee and ultimately authorise our public messaging, from press quotes to public stunts, in line with our strategic aims
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Work with the team to promote Big Brother Watch’s campaigns externally/in the media, supporting spokespeople or personally undertaking speaking engagements, media interviews/opinion writing, etc.
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Uphold Big Brother Watch’s reputational excellence in public fora
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Work with the team to communicate complex issues to varied audiences, whether parliament, press or public
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Identify opportunities to further our strategic aims whether in parliament, the press or through legal action
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Identify and support opportunities for the team to work with stakeholders and pursue collaborative campaigns/coalitions on key issues
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Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner
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Produce formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s strategic goals
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Reflect, evaluate and implement learning from Big Brother Watch’s performance
PERSON SPECIFICATION
Essential
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Successful experience (2y+) fundraising from trusts and individual donors for a non-profit/NGO
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Experience of budget management and financial reporting, particularly in a non-profit context
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Proven leadership in a senior management role (2y+) in a similar role or environment
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Proven experience with high-level political judgement and decision-making
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A strong understanding of the external political environment, including levers for change and knowledge of what changes the minds of decision-makers
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A demonstrated commitment to defending rights and civil liberties in the UK
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Strong problem-solving skills
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Proven ability to work successfully in a non-party, cross-party environment
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Proven ability to represent an organisation as a responsible and high-impact ambassador
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Proven commitment to organisational excellence across all outputs
Desirable
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Experience managing managers
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Expertise and experience on UK issues relating to data protection, civil liberties, privacy, surveillance and/or free expression
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Excellent and persuasive communications skills
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Aptitude for managing and building relationships with stakeholders
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Familiarity with relevant UK surveillance and data protection laws
The client requests no contact from agencies or media sales.
Are you passionate about securing transformative gifts that drive change?
As a Senior Philanthropy Executive, you'll play a key role in securing substantial donations from charitable trusts, foundations, and major donors, enabling us to reach new heights in our mission.
If you're skilled in philanthropy, relationship building, and have a knack for creating compelling proposals, we want to hear from you!
- Title: Senior Philanthropy Executive
- Cause: Health charity
- Salary: £34,300 - £37,300
- Contract: Permanent
- Location: London (Hybrid - minimum one day per week in the office)
In this Senior Philanthropy Executive role, you'll:
- Grow high-impact relationships: Manage a portfolio of key trusts and donors, securing five- and six-figure gifts that directly support our critical work.
- Craft unique engagement: Develop tailored proposals, host inspiring meetings, and help organise donor events that highlight the impact of our organisation.
- Shape their major appeal strategy: Support our Head of Philanthropy and Head of Appeal in implementing a new, innovative major appeal strategy.
- Work alongside experts: Collaborate with senior academics, trustees, ambassadors, and the Leadership Team to provide enriching donor experiences and powerful proposals.
- Support organisational growth: Partner with our Prospect Researcher to identify and engage potential supporters, ensuring a steady pipeline of impactful donations.
You'll thrive in this role if you have:
- Proven Philanthropy experience: Demonstrated success in philanthropy fundraising, with the ability to secure significant gifts.
- Effective communication: Confident and capable in delivering engaging presentations and written proposals to inspire donors.
- Relationship building expertise: Strong experience in nurturing high-level relationships and networks, both internally and externally.
- Organisational skills: Adept at managing complex budgets, prioritising multiple projects, and delivering on deadlines.
- Strategic insight: The ability to identify new opportunities and craft strategies that align with donor interests and our organisational goals.
If you're ready to be part of an impactful journey, apply today and help grow our mission through strategic philanthropy.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
- In this role you will contribute to the development and launch of a new peer to peer support service for families at risk of, or experiencing mild perinatal mental health issues.
- You will process referrals received from partner organisations and arrange for the correct support (or signposting to other services) to be provided.
- You will work on a one to one basis with families, meeting with them weekly for up to 6 months to ensure they are receiving appropriate practical help and emotional support.
- Assist with the recruitment, training (initial and ongoing) and ongoing supervision of prospective volunteers.
- To represent Home-Start Croydon at external meetings relating to the support provided to families.
- Ensure accurate record keeping for all projects and activities.
- Support external communications about our work by creating content for our website and social media.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
Reporting into the Head of Communications, this is a strategic and hands-on management role responsible for driving ShareAction’s media function and acting as a key business partner for colleagues across the organisation. Using your experience of developing media strategies, you will advise teams on how to enhance ShareAction’s position as a thought leader on responsible investment, support organisational goals to influence decision-makers and engage target audiences and help manage ShareAction’s reputation by advising on risk and mitigation. You will line manage a Media Manager and Senior Media Officer in the UK and provide guidance to a Media Advisor in Brussels to design and deliver high-quality media relations activity and ensure the effective operation of ShareAction’s press office and internal processes, including media monitoring and reporting.
You'll play a key role in the development of campaigns to hold global companies to account for their impact on people and planet and promote research and recommendations to support our vision of a world where responsible investment is the norm. With excellent interpersonal skills, you’ll be able to work collaboratively, supporting colleagues to engage effectively with the media.
If this sounds of interest, we’d love to hear from you.
What you’ll bring to the team
We want to hear from you if you have substantial experience working in a press office or as a journalist, with recent experience at a senior level, and a strong track record of securing positive coverage to achieve brand, engagement and influencing goals. This role would suit someone who is skilled in developing and delivering media strategy to support organisational objectives – including thought leadership activity for specialist audiences – and has the interpersonal skills to collaborate effectively with colleagues at all levels across the organisation and win support for your recommendations. You’ll be a highly regarded people manager who has a proven track record of developing junior team members and putting in place the structures and support for them to succeed. You’ll be passionate about using the power of communications to help drive a better future for people and planet.
This role would suit someone who has outstanding verbal and written communication skills, with a flair for breaking down complex issues and the ability to use framing and messaging techniques to produce high-quality content that can resonate with target audiences and inspire action. You’ll enjoy working in a fast-paced, changing campaigning environment and have excellent organisational skills to be able to manage multiple projects at once. You might have previous experience developing media activity within a campaigning or advocacy organisation or on social, environmental or financial issues.
While we hope we’ll find someone with the majority of these skills and experience, we’re keen to hear from you even if you don’t have them all. We appreciate lots of skills are transferable, and we welcome opportunities to explore different ways of achieving our goals.
We are currently formalising our hybrid working policy; however, as this role involves a lot of close collaboration with London-based colleagues, there is an expectation that you will be able to come into the office once a week. The whole Communications team meets together in person at least once a month.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension: invested with NEST and their green funds.
- A healthcare cash plan with Westfield that gives you money back on your healthcare costs.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday 25th November 2024.
First-round interviews: Thursday 5th and Friday 6th December 2024.
Second-round interviews: Thursday 12th and Monday 16th December 2024.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Please be aware that when shortlisting, we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them.
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers.
At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts.
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates.
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.
Team: Operations
Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.
Reports to: Chief Operating Officer
Line Management: Senior HR and Operations Officer
Term: Permanent Role
Ideal start date: ASAP
Salary: £38k - £46k depending on experience
This is a full-time role but we are open to flexible arrangements.
Role Description
The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will:
- Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
- Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards
- Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback
- Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
- Provide line managers and staff with HR advice in confidence
- Be focussed on efficient and cost effective operational and service delivery across SEO London
- Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
- Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
- Line Management, currently of a full-time Senior HR and Operations Officer
Accountabilities
HR Strategy and People Plan
- Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer
- Compilation and use of HR data to inform planning and decision making
Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation - Provision of advice and support re. organisational design and development
- Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard
Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI)
- Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team
- Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions
- Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee
- Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders
- Responsibility for providing employment advice and counsel and managing the risk of staff team attrition
Learning and Development and Performance Management
- Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
- Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
- Continuous improvement of regular performance management, talent management and succession planning and execution
Employee Relations
- Advice and support to Senior Managers regarding employee relations issues
- Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer
Recruitment and Onboarding
- Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes
- Design and execution of an effective and efficient candidate experience
- Execution of competency-based assessment and selection
- Embedding of DEI and Safeguarding measures into recruitment processes
- Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction
Employee Reward
- Responsibility for sourcing and analysing regular market data to inform renumeration
- Responsibility for delivering a competitive and attractive salary, pension and benefits programme
- Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay
- Responsibility for payroll and associated processes
Operations
- Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team
- Lead responsibility for some supplier relationships, including those connected to SEO London’s offices
- Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations
- Accurate record keeping in line with SEO London’s data protection policies and procedures
- Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance
Line Management
- Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.
Required qualifications
- University degree (any discipline)
- HR qualification (minimum CIPD Level 5)
Skills and experience of:
- Analysing and using data to inform planning
- Designing and executing a people strategy
- Project management and process improvement (start to finish)
- Creating and curating policies
- Creating and executing Learning & Development plans
- Managing employee reward and benefits
- Recruitment and onboarding including planning, assessment, selection and process management
- Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations
- HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s
- Operations and supplier management
- Internal communications
- Event management
Knowledge of:
- UK Employment Law
- The HR life cycle
- Wellbeing and DEI practices
- Knowledge of Salesforce desirable but not essential
- Understanding of coaching and mentoring practices
Behaviours:
- Influencing and engaging, and excellent relationship management across all levels of an organisation
- Excellent written and verbal communication
- Tact, diplomacy and integrity
- Highly organised
- A deep understanding of equity, diversity and inclusion to foster a positive organisational culture
What we offer?
- Salary: from £38-46k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 3 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Timeline:
- Closing date for applications: 18 October at 12 noon
- Shortlisting: 18 October
- First interviews: 21-24 October or sooner as possible
- Second interview, with task/presentation: 25 October or sooner as possible
If you are interested in this opportunity, please apply as soon as possible. We are reviewing applications on a rolling basis.
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
About Advocate
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 14 trustees on our Board which is chaired by Sharif Shivji KC.
About the role
We are looking for an Engagement Manager to join our team while our Director of Development is on maternity leave. The person will be responsible for project managing the work of the engagement team. This will include the delivery of key engagement priorities and overseeing fundraising events/campaigns and communications.
Location:We operate a hybrid working policy and will require a minimum of one day per week in our London office.
Hours: 3 days per week
Salary: £35,202 full time equivalent
Contract: One year fixed term
Reporting to: Chief Executive
Start date: As soon as possible
Team: The role will provide day to day oversight of the work of the Engagement Team (Communications Officer, Project and Engagement Coordinator, Fundraising and Events Coordinator). Line management of this team will be delivered by the CEO.
Job description
Engagement
1. Oversee our Engagement with Chambers in England & Wales
· Manage The Chambers Pro Bono Framework, our initiative for chambers.
o Recruiting chambers for 2025
o Ensuring regular communication
o Responding to queries
o Producing bespoke reports for each set of chambers
o Working with our Communications Officer to publicise the initiative
· Manage the Pro Bono Champion scheme and lead on our relationships with them.
o Ensuring regular communication
o Keeping our records up to date and accurate
o Recruiting new Pro Bono Champions
2. Support the Director of Casework and regional caseworkers with engagement
Communication
1. Project manage the work of the Engagement Team
· Ensuring the business plan and engagement strategy is delivered
· Advising and supporting our Communications Officer with key stakeholders and the press, ensuring accuracy and timeliness.
· Advising and supporting the Fundraising and Events Officer
o Ensuring events are delivered to an excellent standard and on budget. Of key importance are the annual Bar Pro Bono Awards.
o Overseeing fundraising events/campaigns to ensure targets are met.
· Overseeing the work of the Projects and Engagement Coordinator, to increase the Bar’s engagement.
2. Lead on our engagement with Pro Bono Week in November 2025
3. Overall coordination of our stakeholders’ communications calendar.
Other
1. Undertake any other responsibilities as reasonably requested by the Chief Executive and the Director of Casework/Chief Operating Officer.
2. You may be required to work outside of your usual working hours from time to time to support the work of Advocate.
Person Specification
Essential
1. Experience of line managing staff
2. Extensive experience of directing multiple projects, meeting deadlines and managing competing priorities
3. Experience of creating a wide range of communications for key stakeholders
4. Experience of managing social media or marketing campaigns
5. A highly organised, and thorough approach to work with meticulous attention to detail
6. Experience of building and maintaining relationships with stakeholders at all levels
7. Experience in using Advanced Microsoft Office packages, particularly Excel, Word, Salesforce and SharePoint
Desirable
1. A good working knowledge of the Bar of England & Wales
2. Experience of line manging multiple staff members
3. Experience of working on fundraising projects and events
Other
1. Proactive, positive approach to developing the work of Advocate and a passion for access to justice
2. Commitment to promoting equality, diversity and inclusion.
3. Flexibility and willingness to learn new skills
Advocate is an equal opportunities employer.
Thank you for your interest.
The client requests no contact from agencies or media sales.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.