Office assistant jobs

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team.

Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.

If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you. 

Main purpose of post

• ‘First’ point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care

• Donor communications & stewardship- delivering high quality donor care for our fundraisers

• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)

• Fundraising Materials preparation and distribution

• Responsible for the stock control for all our materials including trading, events and supporter’s items

• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date

• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team

• Drive the charity car when required for charity business (driving licence essential).

About you:

· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced fundraising team

· You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis

· Able to manage your own workload and priorities to agreed deadlines

PLEASE READ THE ATTACHED JOB SPEC AND ENSURE YOU MEET THE ESSENTIAL PERSON SPEC CRITERIA BEFORE APPLYING. 

Job Title: Executive Assistant to the COO

Reports to: Chief Operating Officer

Key Relationships: Director of HR, Senior Leadership Team, Heads of Department 

Start Date: ASAP

Salary: £37,000

Hours of Work: 35 hours per week

How to apply: Please see the Applicant Pack. 

Interviews: Tuesday 6th May 2025

Role Summary

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

The Executive Assistant (EA) will provide support to the Chief Operation Officer (COO) to assist them in the effective functioning of all governance, human resources and operational arrangements at the Cathedral.

Main Duties and Responsibilities

Support for the COO

• Lead the coordination, preparation, planning and follow up for the COO’s briefing for and attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises.
• Undertake research and assisting in the drafting and review of papers for such meetings. Minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
• Support the COO in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, contractors, commercial partners and professional advisers;
• Draft briefs and management reports;
• Assist in the research, writing and preparation of the Cathedral’s Annual Report;
• Assist with the drafting and submission of Cathedral-wide documents, such as the Cathedrals Survey, Peer Review etc.
• Assist with the development of the Cathedral’s strategy and supporting reports and documents;
• Assist the COO with national, royal and high-profile civic events planning;
• Provide general administrative assistance in the context of a busy office;
• Promote the mission, purpose and values of the Cathedral;
• Any other responsibilities as may reasonably be required;
• Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.
  

Senior Leadership Team & Diary

• Prepare Senior Leadership Team (SLT) meeting agendas and supporting documents, handling arrangements for meetings (Zoom when needed);
• Attend SLT meetings, track actions and report where relevant on items;
• Collate proposals for events from the Head of Events and Head of Visitor Engagement which need SLT approval and include them under SLT standing item on the agenda;
• On behalf of SLT, chair the weekly operational run-through of the Diary Meeting with Heads of Department and other staff;
• Manage the Cathedral diary in coordination with the Estates Manager – make in-house bookings, input the annual liturgical schedule, make alterations arising from the Diary Meeting;
• Act as the Cathedral’s key contact for the Metropolitan Police’s Southwark Counter Terrorism PROTECT Team – provide them with information (proactively and when requested) on Cathedral events and services of interest to the Police.
  

HR

Recruitment

Support the COO with co-ordination of recruitment for new Cathedral and Southwark Cathedral Enterprises Limited staff, in line with Safer Recruitment best practice;

• Co-ordinate the creation of job descriptions with direction from the COO & Director of HR, in liaison with the relevant Head of Department and line manager for the role being recruited;
• Manage the Cathedral’s recruitment processes – identifying platforms for advertisement, arranging short-listing and interview panels, featuring on shortlisting panels where required;
• Lead with preparations for interview – book rooms, invite candidates to interview, arrange testing and advise on test materials where needed, prepare and advise on interview questions;
• Where required, take part in interview panels;
• Manage the appointment process for new starters – communicate process outcomes to applicants (appointment and rejection communications), pursue references, complete pre-employment checks, liaise with colleagues on DBS check requirements;
• Assist with contract drafting for new appointments in liaison with the COO & Director of HR;
• Manage the induction process for new starters – IT set-up requirements, identification and access cards, ensure a desk space is in place for starters prior to arrival, give starters an IT induction and introduction to the Cathedral diary, familiarise new starters with the Staff Handbook, arrange health & safety inductions with the Property team and introductory meetings with relevant members of staff, and liaise with the Visitor Engagement Officer to enrol new starters on the next available staff tour of the Cathedral;
• Assist the Finance team by obtaining new starter financial information, HMRC Starter Forms and other necessary enrolment information.

Operational HR Support

Human Resources Administration for Staff

• Manage the Cathedral’s digital HR system (Mentor) – be responsible for creating and updating staff profiles, setting up each new leave year, monitoring annual leave & sick leave (reporting on these for KPI and audit purposes where necessary) and being the point of contact for staff who have queries on how to use the system;
• Communicate staff annual leave entitlement and respond to staff queries on leave;   
• Support the Finance team with provision of HR information pertaining to the annual audit and insurance cover, e.g. staff numbers, requested contracts, annual leave summaries;
• Assist the COO with drafting of HR documentation/correspondence;
• Work with the Finance team on the provision of Annual Pay Review letters for all staff;
• Keep the Cathedral’s hard copy and digital HR filing systems up to date, in accordance with GDPR best practice;
• Assist the COO with HR audits;
• Support the COO and Director of HR with the rolling update of the Staff Handbook and Cathedral policies pertaining to HR;
• Develop and use process checklists for the HR function, including recruitment, induction, appraisal and exit;
• Oversee the administration of the appraisal and performance management process – liaise with managers to provide templates, resources and advice and ensure these are completed on time and to a high standard;
• Record staff training;
• Liaise with the Diocesan Director of HR for advice and support when queries relating to staff or HR situations arise.

Person Specification 

Skills/Aptitudes

• Ability to maintain the highest standards of confidentiality and discretion;
• Proficient in the use of the Microsoft Office suite, including Microsoft Word, Excel and Outlook;
• Understanding of process management and policy development;
• Able to demonstrate up-to-date knowledge of good practice in organisation development, particularly change management and developing organisational culture;
• Able to demonstrate up-to-date knowledge of good practice in learning and development, particularly management development and talent management;
• Excellent interpersonal skills with people at all levels – internally and externally;
• Strong written and oral communication skills;
• Effective planning and project management skills, with the ability to set and work to deadlines;
• Ability to move between big picture thinking and minute detail.

Knowledge/Experience

• Accredited HR qualifications (desired but not essential)
• Experience and application of Human Resources policy and processes;
• Experience of implementing new systems and processes to improve efficiency;
• Experience of and commitment to continuous organisational improvement and the ability to act as an agent of change;
• Experience of working in an organisation with both paid staff and volunteers;
• Experience of working within a faith setting;
• Experience of an Anglican or liturgical church and familiarity with the Church of England and its structures.

Personal Attributes

• Self-motivated and enthusiastic;
• Pragmatic and solution-oriented;
• Committed to high standards and continual improvement;
• Willingness to engage with, understand and implement the use of new software, applications and systems;
• Demonstrates a sympathy for the values, aims and ethos of Southwark Cathedral.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Terms and Conditions

Working Hours

The working hours shall be 35 per hours a week, exclusive of meal breaks. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days paid leave per annum including statutory bank holidays and an extra day at Christmas.

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season ticket loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Assistant Warden Job Requirements:

Company description
 

William Temple House is owned and run by International Students Club (Church of England) Ltd., a registered charity and non-profit Anglo-Catholic organisation that was established in 1965. Our mission is to provide affordable accommodation for and a place where up to 50[1] international students from differing backgrounds can share life together in an environment that gives the best chance of success with their studies.
 

Job description

We are looking for someone with a compassionate outlook who enjoys working with young people (students between 18 and 30), can maintain a positive mindset in unpredictable situations and handle responsibility. This is a people-centred workplace and all work we do is geared towards our mission and to look after the welfare of the students living here. It is essential that anyone applying for this role is aligned with our mission and as passionate as we are about it.

You will be working as part of a small team, sharing office space and in close collaboration with colleagues and students. This is a diverse role where you will meet interesting people from around the world. The day-to-day job can be challenging, but we provide full training and the chance of learning many new skills. Reporting to the Warden / Deputy Warden and working alongside another Assistant Warden you willassist with the general office admin duties and various tasks around the house (including some basic maintenance and repairs) for which we will provide adequate training – however, a positive attitude is essential. You will also need to be comfortable with taking personal responsibility to ensure delegated tasks are completed successfully, effectively and, where necessary, using your own initiative.

Whilst your role and daily tasks may vary, they can include (not an exhaustive list):

·Maintaining office admin paperwork, computer filing, responding to e-mails & phone calls

·Completing basic bookkeeping tasks, e.g. inputting/issuing invoices & receipts into Xero

·Inducting new residents - hour-long introductory talk to ensure they are very familiar with the running of the House from their arrival onwards, ensuring rooms are of an acceptable standard when they leave – this needs to be done with the right measure of authority

·Bedrooms & Bathrooms – repairs to fittings, unblocking drains, replacing sealant etc.

·Pest control – e.g. checking for rodent or bedbug activity, organising and potentially carrying out treatment

·Preparing and cleaning rooms before letting where necessary - e.g. following maintenance (note: rooms are otherwise cleaned by residents; communal areas by professional cleaners)

·Pastoral care – e.g. discussing personal or academic issues with residents and finding solutions

·Planning and supervising communal activities, e.g Welcome party, barbeques, etc.

·Social media posts, taking meeting notes, working with the charity trustees.
 

Role requirements:

Essential

·Being kind, trustworthy and compassionate

·Enjoying working with people and meeting new people from different backgrounds

·Enthusiasm, adaptability and a willingness to learn new and develop existing skills

·Excellent written and spoken English with good communication skills

·Being able to work well as part of a small team

·Comfortable with manual tasks and problem solving

·Computer literate

·Willing to accept responsibility of emergency out-of-hours contact (on a rota basis)

·Live within easy commuting distance of Earl’s Court

Desirable:

Previous experience in any of the following:

·Maintenance/technical role

·Administrative office-based role. Knowledge of Microsoft Office, Teams and Xero useful

·Customer-facing role

·Other languages a big advantage

·Use of social media for marketing

Please note – there is no scope for working remotely.

Are you looking to apply your administrative skills in a role that truly makes a difference? We have an exciting opportunity for an Employee Access Assistant and Driver based near Stevenage.

In this role, you’ll support a visually impaired Guide Dogs Employee and Guide Dog owner, helping them perform their duties effectively through a mix of remote and in-person support. In-person support will be required once or twice a week locally in Stevenage involving tasks such as providing sighted guidance to navigate unfamiliar environments, helping with access to systems on a laptop, or describing the layout of rooms at events.

Your Microsoft Office expertise will be put to great use as you assist with a variety of administrative tasks, including document formatting, PowerPoint presentations, and note-taking. Your eye for detail will ensure that all documents are clear, accessible, and well-organised.

You’ll also help with travel arrangements as and when required, including collecting the employee from home and going to train station or providing a lift from their home to various Guide Dogs sites. A full, clean driving license and access to a vehicle are essential. You’ll provide sighted guidance, ensuring the employee can navigate unfamiliar environments with confidence. As the employee is a Guide Dog owner, being comfortable with dogs and helping with their care, such as exercise, will be part of the role as well.

Your excellent communication skills and person-centred approach will be key in building a close, trusting relationship with the employee. Flexibility will also be crucial, as you’ll need to adapt to changing tasks and demands.

This role requires the ability to work under pressure and take initiative, managing your workload efficiently. Whether assisting with travel, preparing documents, or providing sighted guidance, your proactive attitude and organisational skills will be key to your success.

You will be fully trained in tasks such as sighted guiding and how to work confidently around a Guide Dog, ensuring that you feel supported and equipped, even if you haven’t had experience in this space before. We are committed to making sure you feel comfortable and encouraged in this unique role.

The role is 35 hours per week, Monday to Friday, 9am to 5pm. Occasional flexibility will be required to work outside of core hours, including weekends and overnight stays.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply or would like an informal conversation about the role, our friendly recruitment team is ready and waiting to help. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description and candidate pack. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions. 

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

We are seeking a personable, highly organised administrator to assist our HR Manager with recruitment, professional development, payroll preparation and other HR tasks; and to assist the COO with administration for the Board of Trustees and occasional PA duties.

Our successful candidate will bring proven administrative/clerical experience, ideally gained in a cultural or charitable environment, plus either some experience of HR or an enthusiasm to learn HR practice. Exceptional organisational and communication skills, along with a ‘can do’ attitude and a high level of attention to detail are essential for this role. Experience of minute-taking would be beneficial, as well as a GCSE in maths, plus absolute discretion and good humour.

If you are excited by this opportunity and have the skills and experience we’re looking for, then take a look at the application pack where you’ll find more information about the job and how to apply. The application pack and form are available on our website. 

CLOSING DATE FOR APPLICATIONS: 9am, Friday 25 April 2025

INTERVIEWS: Tuesday 29 April 2025 at Perry Green, East Hertfordshire.

Sightsavers is looking for a Legacy Manager - a vital role within our in-house Legacy team to manage and operate the administration of all legacies received by Sightsavers

Salary: £45,000 - £50,000 per year - depending upon experience

Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required

Contract: Permanent

Hours: This is a full-time role with some flexibility around hours worked and lots of home working

Each year Sightsavers receives over £10m from gifts in the wills of our generous supporters. Administering these gifts sensitively and professionally is vital for us to continue to grow this key income stream and eliminate avoidable blindness and promote the rights of people with disabilities through our work.

Responsibilities:

Reporting to the Head of Legacies, the Legacy Manager will manage and operate the administration of all legacies received by Sightsavers in the UK and Ireland, liaising with Executors, Solicitors, Trust Corporations, together with Legacy Managers/ Officers at other charities.

Key duties include:

• managing and developing our small, dedicated legacy team
• maximising potential funds for Sightsavers, whilst protecting the reputation of the charity
• optimising the collection of legacy income in line with current legal frameworks
• complying with internal and external audit and compliance requirements in relation to legacy administration
• providing a legal and advisory service through the Head of Function
• maintaining all case documentation and records
• responsibility for and managing of the Legacy Officer and Legacy Assistant

About you - skills and experience

We are looking for an individual with outstanding customer service and strong technical and influencing skills as well as bags of tact and diplomacy and a team ethos.  

You will have: 

• previous experience in Charity Legacy Management or equivalent areas of specialism in the legal sector, ideally with managerial responsibility, with the Institute of Legacy Management Certificate CICLA (Certificate in Charity Legacy Administration), STEP (Society of Trust and Estate Practitioners) qualification or equivalent
• demonstrable experience of working in a senior position in the legacy department of a charity or Probate department of a firm of Solicitors, Bank or Trust Corporation
• good finance and accounting knowledge, particularly estate accounts, investment management and share valuations
• strong knowledge of relevant Charity Law legislation
• strong knowledge of relevant Probate and Trust Law and procedures
• working knowledge of GDPR
• experience of working with the FirstClass legacy management system (desirable)

This is an involved role, and further details may be found within the job description

The team mostly work from home however, our expectation is that we will need the successful candidate to be able to travel to the offices in Haywards Heath, West Sussex (RH16 3BW) at least once per quarter but there is also the option to work in the office for three days per week, working the other two days from home. It’s an easy 20-minute train journey from Brighton or 45 minutes from London. We’re located close to Haywards Heath rail station and on lots of bus routes. Please note that this role must be worked from within the UK.

Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply. 

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.We anticipate that final stage interviews will take place in mid-June 2025 but applications will be reviewed as they are received with first stage interviews being arranged as soon as possible.

Closing date: 4 May 2025

We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes. 

In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support. 

This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you! 

Who are we looking for? 

To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.

The ideal candidate will have:

• A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)

• Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships. 

• A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team. 

• IT literacy with knowledge of Microsoft packages.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected. 

Interviews: 20 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Prospectus are delighted to be working exclusively withour client supporting them with their search for an Assistant Accountant.

The organisation is one of the largest social mobility charities in the UK. They help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools. 

The charity believes that by inspiring young people to explore their ambitions through speaker programmes, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, which can make a profound difference to the lives of young people, their future happiness and prosperity. 

By 2028, the organisation's ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. The five year strategy is focused on achieving this ambition. 

This role is available on a permanent contract and full-time basis. The salary for this role is £35,300 is also available on a remote working basis.

The Assistant Accountant will oversee a variety of finance tasks including supporting the Head of Finance and Senior Leadership Team (SLT) to oversee the day-to-day finances and sustainability of the charity. You will play a vital role in maintaining accurate financial records, ensuring compliance with financial regulations, and supporting daily financial operations. You will provide key data and insights that aid decision-making, helping the SLT and Head of Finance to optimise financial performance, control costs, and forecast future trends. You will also efficiently handle transactions, reconciliations, and financial reporting.

To be considered for this role, you will be ACCA/CIMA part-qualified or have an equivalent qualification. You will have demonstratable experience working within an accounting function and the ability to develop relationships and work with a variety of different stakeholders. You will have experience using ERP software and Microsoft Office.

Desirably, you will have a background in SME or charity bookkeeping. You will also have experience using Xero, Dext, Approval Max and Salesforce CRM.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.

Our strategy …

1. Advance multidisciplinary Earth science to inform global issues
2. Be the inclusive and collaborative home for UK Earth scientists and increase our international orientation
3. Support professional development, careers and education in Earth science
4. Become a dynamic and responsive organisation with a strong digital identity

The essentials …

• Permanent, full-time
• £26,000 - £27,500 (depending on experience)
• Hybrid working with weekly days in the Bath office

What you’ll be doing …

The Geological Society Publishing House has an exciting new opportunity within the publishing operations team for a Publishing Operations Assistant to implement workflow and development updates across our range of publishing operation systems. This is an early career role with the opportunity to progress current skills and understanding.

Overall responsibilities / requirements …

To collaborate with the Head of Publishing Operations (HoPO) and the Publishing Platform Manager (PPM) working on the range of publishing systems utilized in-house for the successful publication of the Society’s portfolio of titles, from submission through peer review to final online publication.

Key accountabilities

Manuscript submission system administration:

• Implementing workflow and development updates within our chosen ‘manuscript submission, reviewing and production tracking’ system.
• Overseeing and troubleshooting day-to-day issues with the manuscript submission system and its linked third-party vendors.
• Work with colleagues to assess any new opportunities for digital solutions (such as research integrity tools) within the STM publishing arena.

Publishing platform support:

• Ongoing maintenance of, and updates to, our publishing platform system, and downstream workflow operations to third-party aggregators.
• Work with colleagues to gain a greater understanding, and opportunities for development of, our publishing platform system.

The duties and responsibilities highlighted in this Job Description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

What we’re looking for …

Qualifications and experience

We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.

Essential

• Excellent and demonstrable problem-solving skills
• A systematic approach to identifying the underlying causes of problems to prevent recurrence, i.e. root cause analysis
• Logical, methodical and analytical thinking
• Meticulous attention to detail
• Experience of working within the publishing environment
• An interest in STM publishing and its systems
• Excellent written and oral communications
• High level of IT literacy
• Proven experience of managing multiple deadlines, and delivering work and projects to schedule and budget
• A-level (or equivalent) qualifications
• A willingness to embrace innovation and new ways of working

Desirable

• Understanding of the production processes involved in scholarly publishing
• Understanding or experience of submission systems and the peer review process
• Understanding or experience of the use of metadata in the publishing process
• Understanding or experience of XML and html tagging within publishing systems
• Experience with configuration of software solutions
• Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
• Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
• Undergraduate level qualification

Person specification

• Excellent interpersonal skills, and a commitment to collaborative working across the Society
• Self-motivated, proactive, with the confidence to act independently and with a flexible approach
• A commitment to personal development and learning
• Ability to work under pressure and to deadlines, prioritising work accordingly
• Positivity and enthusiasm
• Commitment to diversity, equality and inclusion, reflecting the Society’s obligations as an equal opportunities employer

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

Executive Assistant to Global Directors (Fundraising and COO) 

Job Type: Permanent – Part-time 0.8 FTE (4 days / 30 hours per week) 

Salary: Up to £33,000 FTE (depending upon skills and experience) 

Location: HQ, Godalming UK (Hybrid working x2 days per week in the office: Tuesdays & Thursdays preferred) 

Are you an experienced administrator, who excels in providing high-level support at Director level, managing complex schedules, and coordinating impactful events? If so, we want to hear from you. 

About Us 

Compassion in World Farming International is a leading global animal welfare organisation dedicated to ending factory farming. We were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. We have achieved bans on some of the most inhumane practices including barren battery cages, veal crates, and sow gestation crates in the UK and Europe. Our corporate engagement work has led to commitments that benefit over 3 billion animals with better lives every year.  

Our approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of our food. We are driven by a passion for animal welfare and global food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.  

Our international headquarters are in Godalming, Surrey, UK, with team members in 14 countries on four Continents, including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. 

About the Role

As our Executive Assistant to the Global Director of Fundraising and the COO, you will play a crucial role in supporting our global leadership team. You will manage complex diaries, handle correspondence, assist with financial processes, coordinate travel, and arrange events and meetings, both at HQ and internationally. This is a multifaceted role where you’ll be ensuring seamless operations and effective communication, helping the Directors meet their strategic objectives. 

You will also assist with project administration and maintain accurate records in our systems (e.g., Salesforce), contributing to our overall operational effectiveness. You will be expected to maintain confidentiality, and work flexibly to meet the needs of the role, including occasional out-of-office support for events. 

About You

To succeed in this role, you’ll need to be highly organised, with proven experience managing multiple complex schedules, and coordinating a variety of tasks, with outstanding attention to detail. You should be comfortable working independently and managing multiple priorities in a fast-paced environment. A collaborative approach is key, as you will be working with various teams across the organization, and internationally. Strong administrative skills are essential, as well as experience supporting senior leadership. You will possess excellent communication skills, both written and verbal, and be proficient in Microsoft Office Suite, as well as CRM systems such as Salesforce.  

Flexibility is key, as the role requires occasional travel and out-of-hours support for events and meetings. A proactive, methodical, and adaptable approach to tasks is essential.  

Why Should you Apply?

At Compassion in World Farming, you’ll be part of a dedicated team working toward a world where farmed animals are treated with respect, and sustainable farming practices thrive. By joining us, you’ll have the opportunity to make a tangible difference in the fight to end factory farming globally. 

Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way:   
    

- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays.      

- Our comprehensive benefits package includes core offerings like Health Cash Back Plan     

- MHFA support – 24/7 GP access and Employee Assistance Programme     

- Free onsite parking,     

- Optional savings schemes like the Cycle Benefit scheme.      

- Embrace a fulfilling career that prioritises your well-being, while also enjoying excellent development opportunities     

- Hybrid working model (dependant on role and location)      

- A defined contribution pension scheme     

- Enhanced discretionary company sick pay     

- Premium Subscription to Calm App     

Learn more about working with Compassion, by taking a look at our Candidate Pack HERE. 

 To Apply:        

If you are passionate about animal welfare and have the skills and experience to excel in this role, we would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that we reserve the right to commence interviews on a rolling programme, so encourage you to apply as soon as possible.     

 Application Information:      

Cut-off date:  15th April 2025 

1st Stage (Teams) Interviews:  23rd or 25th April 2025 

2nd Stage (Teams or Face to Face at HQ) Interviews (with Task):  1st May 2025 

No agencies please.     

In order to comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.       

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background.  We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.  We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.   

You may also have experience in the following: Administrator, Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator, Project Management; Education coordinator; Partnerships; Engagement, Personal Assistant Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin, Project Compliance, Asset Management, Business Support Officer, Operations Coordinator, Senior Executive Assistant, Executive Support

REF-220602

Salary: £24,000-£25,500 per annum, depending on experience 

Hours: 35 hrs FTE

Place of work: Hybrid - minimum of 2 days per week in our office in Hatfield 

Join Our Team! 

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview 

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged. 

The role involves providing excellent customer care and engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The post-holder will be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the wider team. 

About You 

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations. 

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.  

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events. 

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

Overview

Change Grow Live are looking for an Assistant Business Development Officer (Bid Writer) to join our national business development team. As one of the UK’s largest charities, Change Grow Live supports people in making positive changes in their lives.

Location: London (You could also be based in our Manchester or Brighton Regional Business Unit)

Salary: £27,861.26 − £32,002.35 per year Dependent on experience (Based on full time hours, pro rata for part time).

Contract Type: 12 month Fixed Term Contract

Hours: Full Time, 37.5 hours per week

Allowances: £4,133.14 per year Inner London Weighting, pro rata

Dates for Interview are 6th-8th of May 2025

Closing Date   27/4/2025

Role overview

You’ll help to prepare for, write and support on developing bids and proposals, helping Change Grow Live secure contracts and run high-quality health and social care services. These services support adults, children and young people, including around drugs and alcohol, homelessness and criminal justice.

Your day-to-day will include:

• Writing and editing bid responses
• Working with colleagues across Change Grow Live
• Completing online research, analysing data and working with partner organisations
• Creating presentations, diagrams and reports
• Helping improve how we do things.

This role is designed to support you through the beginning of your business development and bid writing career. We’ll provide you with support and training to develop and progress.

About you

You are:

• Clear and concise writer
• Motivated to develop your skills
• Open to feedback
• Curious and analytical
• Solution-focused and tenacious
• Kind and committed to helping people make positive changes.

Previous experience in business development is not needed, but skills or experience in health and social care, writing, sales, research, or data are beneficial.

Benefits:

• Working a successful team
• Structured training, development, mentoring and progression opportunities
• The option to work from home for some of the week
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People Silver Award and Stonewall Silver Award 2023.

We’re happy to consider any reasonable adjustments that you need to be successful. We do everything we can to accommodate flexible working, including compressed or part-time hours, job shares and other arrangements. Please let us know in your application or at any stage of the process if you would like to explore these options.

Before you apply

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). You can group multiple criteria together where you think it makes sense. Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. 

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.

We’re a Disability Confident Committed employer. We’ll offer an interview to disabled people who meet the minimum criteria for this job. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme.

Check out the job description and team explainer for more information.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

If you have any questions on this opportunity that you would like to talk through please contact us

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.