Office Administrator Jobs
Job Title: Family Finding Worker
Salary: £10,395 per annum + £300 per annum home working allowance
Hours & Contract: 14 Hours per week on Thursday and Friday - Permanent Contract
Location: Homebased within a reasonable travelling distance of Bristol
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
TACT South West are seeking a dynamic, enthusiastic and highly motivated individual with experience in administration within the social care field for their Family Finding Worker post. This role is home-based, and it will cover placements Bristol, Bath & North East Somerset, Wiltshire, North Somerset, South Gloucestershire, Swindon, Gloucestershire.
The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in close cooperation with the Duty Social Worker. The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times. The Family Finding Worker will be an integral part of this outstanding team and be required to attend in person events, training an team wellbeing, on a regular basis, local to Bristol.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
In this role, you will be responsible for…
- Processing referrals received from the Local Authority requesting a place for a child
- Building and maintaining positive relationships with Local Authority Placement Teams
- Liaising with appropriate parties regarding discussion of potential matches
- Reviewing sensitive and confidential documents
- Establishing professional relationships with colleagues, carers, and the children they look after to ensure the best outcomes for the children and young people in our care
You will be suited to this role if you have…
- Experience in a social care & health setting
- Experience of working with children/young people
- Knowledge of current safeguarding procedures.
- Excellent communication skills
- The ability to build a rapport and a positive working relationship with external partners.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development programmes and a range of opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Tuesday 6th August 2024
Interview Date: Monday 19th August 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Supporter Operations Assistant
Contract: Permanent, Full Time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in data processing and exceptional attention to detail to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Supporter Operations Assistant to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
The WaterAid Supporter Experience & Operations (SE&O) team sit within the Mass Engagement Department at WaterAid and aspires to deliver sector-leading supporter care, excellent supporter management and effective internal response handling operation processes. The team exist to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
About the role:
In this role, you will provide an effective and efficient service in the management of WaterAid’s funds and data by taking responsibility for the accurate capture of data on WaterAid’s CRM system, and conducting administration in compliance with the Direct Debit and Gift Aid schemes. The post holder will act as a team player and a generalist, working in a hands-on manner across all aspects of our operational work, supporting the officer & wider teams to ensure workload is managed effectively and there is a smooth running of our internal and external operations.
You’ll also:
- Take responsibility for the accuracy of data added manually on Microsoft Dynamics CRM, ensuring the database is kept clean and up-to-date.
- Take responsibility for the weekly BACs income process.
- Set up and amend Direct Debits and standing orders on the CRM.
- Ensure WaterAid complies and maximises return from the Gift Aid Scheme, through validating Gift Aid declarations and calculating Gift Aid values.
- Develop and maintain effective working relationships with other departments, ensuring an integrated approach, mutual learning and effective use of resources.
About You:
- High attention to detail, with the ability to work methodically to ensure minimal errors and to problem solve should errors arise.
- Good IT skills (use of Microsoft products) with the ability to input data quickly and with a consistent high level of accuracy.
- Initiative to find better ways of working, document and communicate ideas effectively.
Closing date: Applications will close at 23:59 on 24th July 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
Over the next three months, we're adding two dynamic roles to our Special Events team. By splitting Fundraising and Cultivation & Stewardship events, we’ll be able to focus on engaging our long-term donors as well as inspiring future supporters. Our future events will be crafted in collaboration with other High Value teams, presenting an incredible opportunity to bring your innovation, creativity, and meticulous event planning to the forefront. Join us in this exciting period of growth and shape the future of Action Against Hunger events.
Special Event Manager- Fundraising
With two flagship events currently in our portfolio – The Fine Wine and Art Dinner and Too Many Critics – the postholder will lead on event delivery for both major events. From working with internal and external stakeholders, securing exclusive auction prizes, developing compelling event communications, and handling all logistics, the role requires meticulous attention to detail and an excellent understanding of the supporter experience.
Special Event Manager- Cultivation & Stewardship
By combining our unrivalled humanitarian expertise with our unique relationship with the food and hospitality industry, the postholder will seek access to the most exclusive chefs and venues to create truly money-can’t-buy experiences for our supporters. These will range from intimate dinners, carol concerts, webinars, pledging moments and panel discussions with experts from around the world.
For more detailed information on the roles, please download the attached pdf Job descriptions.
Closing Date: 25th July Interview Date: w/c 31st July & 1st August
Please read the following carefully before making your application:
Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
For further information on pay and employee benefits please visit our careers page on our website
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
We are looking for a well-organised, highly motivated and passionate individual to join our team as a full-time Youth Worker (Youth Voice), supporting our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
The successful candidate will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in ensuring a diverse range of young people’s voices are heard, facilitating inclusive activities which increase youth participation across all our services and leading on the delivery of our youth forums. We have an ambitious plan to improve and accelerate our youth voice strategy and this role will be at the heart of this delivery.
You should be experienced in designing, planning and facilitating a range of activities and group work with and for young people and be able to work dynamically in a fast-paced day centre environment. We are looking for candidates who are passionate about youth engagement and skilled in bringing out the ideas, voices and opinions of young people to shape service delivery. We are particularly keen to hear from candidates with a background in running participatory youth projects, co-production, youth engagement sessions and/or community engagement.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. This role also includes working closely with our Campaigns, Impact and Policy team to ensure young people’s voices are at the heart of our external campaigning work.
Finally, you will also be committed to the safeguarding of young people and delivering an inclusive and trauma-informed service.
This role will be based at our day centre in Camden, with some travel to other New Horizon projects within London.
Closing date for applications: Monday 29th July, 9am 2024
Interviews: Tuesday 6th August 2024
*Please note interview dates are fixed and will not be changed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Insight and Innovation Officer
Reports to
Head of Insight and Innovation
Team
Insight and Innovation
Salary Scale
P3d £33,390
Contract Type
Permanent
Hours
37.5 hours per week, full time
Location
Remote (home based) with occasional travel
Main Role & Responsibilities
Ygam is seeking an Insight and Innovation Officer to join our Insight and Innovation team. The post holder will work with the Head of Insight and Innovation, supporting with research, knowledge translation, evaluations and insights into children and young people’s experiences of gaming and gambling harms.
Our Insight & Innovation team aids the design and delivery of Ygam’s strategy by supporting evidence-based decision making. By working across the charity to leverage and disseminate internal and external insight, the team enables intelligent decision-making and strengthens the organisation’s understanding of the world in which it operates.
Who are we looking for?
We are looking for an Insight and Innovation Officer to work collaboratively with the Head of Insight & Innovation, and teams from across the organisation to deliver research and stakeholder insight workstreams. The outputs from these workstreams will guide, challenge and provide practical support for the planning, long-term development, and effective delivery of Ygam’s strategic ambitions.
The ideal candidate will be a self-starter with exceptional judgement and good stakeholder management skills. They must also be a proactive, adaptable, and creative individual, who has the ability to work remotely, autonomously and as part of a team. They should possess outstanding communication skills, be highly organised, and an excellent team player.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people, and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Research, insight and knowledge translation:
· Support the commissioning and managing of research activities and collaborations.
· Develop longitudinal research to understand programme impact on our beneficiaries.
· Keep abreast of current and future developments in gaming and gambling harm prevention, critically appraising these and summarising them as part of our knowledge translation function.
· Liaise with the External Affairs team to support the creation of accessible learning pieces for knowledge translation across the organisation and with internal and external stakeholders.
· Lead on writing articles and reports to disseminate learnings from Ygam’s data collection activities.
· Support the fundraising team with identifying and applying for new funding and grant opportunities directly associated with research and insight work.
· Liaise with IT team to support development of our Research and Insight intranet section.
Evaluations and continuous improvement:
· Support programme evaluations, including support with writing invitations to tender, liaising with Programme Leads and writing up/ dissemination of findings.
· Support programme leads with cycles of continuous improvement.
· Support the programmes team with piloting content and identifying and piloting new technologies.
Engagement and relationships:
· Assist with planning and organising advisory panels and communities of practice meetings and events.
· Support with gap analysis and implementation planning.
· Liaise with IT team to develop and maintain an online community of practice.
Conferences, events and raising brand reputation:
· Attend and support events, trade shows and conferences.
· Identify and apply to key events and conferences where Ygam can present evidence-based research and evaluations, raising brand reputation. This will include developing and delivering presentations on our research and insight activities for varied audiences.
· Support the planning of conferences and events.
General administration:
· Maintain online documentation/ Ygam SharePoint.
· Uploading information to Ygam CRM system, ensuring information is up to date and accurate.
· Support with staff surveys and focus groups.
· Provide minutes at all Insight and Innovation meetings.
Person Specification
Essential
· Working knowledge of qualitative and quantitative research methodologies.
· Ability to work with all aspects of primary research, including identifying areas of research, designing research methodologies, implementing high-quality data collection and analysing data.
· Ability to support the translation of research findings into clear and actionable insights through thoughtful data collection, in-depth and critical analysis, sharp observations, smart story-telling, and compelling presentations.
· Experience creating and maintaining fact bases or knowledge banks of insight and intelligence on key trends and audiences.
· Understanding of the requirements of Ygam’s stakeholders in relation to training, resources and digital products.
· Nurtures professional relationships with colleagues at all levels and with external contacts and partners to support the achievement of objectives.
· Excellent I.T skills, specifically Microsoft Office products.
· Excellent organisational and time management skills, with ability to work on multiple projects at once and to work to deadlines.
· Excellent communication skills – both verbal and written. Professional and positive manner and approach.
· Ability to work collaboratively and across teams.
· Values diversity, respecting and drawing on colleagues’ different perspectives, skills, experience, and knowledge.
· Employment rights to live and work in UK.
Desirable
· Previous working/academic experience in education, social sciences or a related field.
· Experience of supporting and drafting collaborative research funding applications.
The client requests no contact from agencies or media sales.
FearFree delivers services across the South West for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
Following a successful trial in several surgeries, the Interpersonal Trauma Response Service (ITRS) is now being rolled out across Devon, Plymouth and Torbay. This makes it a very exciting opportunity to take ownership and be part of an innovative new service, delivering real improvements to the local community.
The aim of the ITRS is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse. We provide adults whose health is being negatively impacted by interpersonal trauma with appropriate support. We also provide support to children affected by domestic abuse, and provide people who are using abusive behaviours with appropriate support and interventions.
Your team will provide appropriate training to GP surgeries to improve identification, enquiry and response for patients. The Specialist Children and Young People’s Advisor will work within a multi-agency system to provide trauma informed, proactive, person-centered service for children and young people and their families who have experienced domestic abuse, empowering choice through informed decision making.
Our Interpersonal Trauma Response Service brings together dynamic, passionate and committed individuals who share a common focus on delivering high quality, person-centered and trauma informed support to patient’s referred by partner GP Surgeries across Devon. The team have a responsibility to work with multi-agency partners, building awareness and understanding of domestic abuse.
This is a fixed term role for 12 months.
Key elements of the role include:
· Providing high-quality practical and emotional support and outreach to children and young people who have experienced domestic abuse
· Risk assessing and helping to keep children and young people safe through safety planning
· Ensuring the voice children and young people informs every stage of our support provision
· Delivering educational, time-bound, sessions
· Enabling children and young people to access statutory and other services where appropriate
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard
· Supporting in-house training & refresher training for general practice teams on understanding, recognising and responding to domestic violence and abuse (DVA) and sexual violence (SV).
· To provide ongoing specialist advice and support around DVA and SV to practice teams.
· To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.
· Manage a caseload and working proactively to support young people and their families
· Facilitating early intervention
· Raising awareness of children and young people’s needs who have been impacted by domestic abuse
· Working with multi-agency partners and the wider FearFree service provision
Key responsibilities:
· Provide a high-quality, person centred, trauma informed service and empowerment to children and young people (CYP), ages 5-18, who have experienced domestic abuse.
· Effectively manage a caseload of CYP clients.
· Completing initial assessments of CYP’s needs.
· Collaboratively develop support plans with CYP to meet their needs.
· Assess and managing risks to services users, colleagues, and self.
· Work with multi-agency partners to meet service users’ needs.
· Have an understanding of multi-agency partners services.
· Work with schools and education establishments to ensure support offered is appropriate, planned and coordinated.
· Uphold, promote and work within safeguarding principles and practice.
· Support CYP to develop an increased understanding of the impact of their experiences. relating to domestic abuse and their awareness of what constitutes a ‘healthy relationship’.
· Respond to crises with a focus on CYP’s wellbeing and safeguarding.
· Support the development of self-awareness, confidence and participation of CYP.
· Support CYP’s participation in the design, delivery, and evaluation of services.
· Ensure resources and services meet CYP’s specific needs.
· Support the development of services and resources.
· To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
· Empower service users to make decisions about their life through advocacy and providing information.
· To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
· Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
· To work alongside colleagues to deliver a whole family approach, including colleagues in other teams and locations.
· Be proactive with your line manager to carry out periodic case reviews.
· Help maintain accurate and confidential case management records and contribute to monitoring information for the service.
·Attend children’s social care meetings as required, including Child Protection Conferences, Core Groups, Team Around the Family and Strategy Discussions.
Practice-based work:
· Support the delivery of DA/SV training to clinicians and non-clinical staff in participating general practices.
· Promote awareness of the experiences and needs of CYP affected by DV/SV, particularly in relation to their health.
· Develop a good relationship with all general practice staff and work effectively as part of the practice team.
2. General
· Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
· Attend and contribute to team meetings.
· Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
· Undertake agreed training and keep updated on changes in legislation, policy, and best practice
· To support additional duties at your team managers discretion.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 11th August, with interviews currently planned to take place on 14th August.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we're looking for:
We are looking for a passionate and experienced leader to join our Delivery Leadership Team as Programme Lead: Education. You will have a strong background in education, curriculum development, and stakeholder engagement, as well as a keen interest in promoting the wellbeing and resilience of young people. You will be confident in delivering training, managing a team, and driving projects to achieve positive outcomes. You will also have excellent communication, networking, and IT skills, and a commitment to Ygam’s vision and values.
Role Requirements
Duties will include but not be limited to:
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Support and lead the team to embed Ygam in the local communities where the charity is based, reaching out specifically to educational organisations (i.e. schools, colleges, Local Authorities, youth groups) who support the development of vulnerable young people.
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Work with SLT, DLT and Training & Engagement Managers to maximise awareness by positioning Ygam at principal education conferences.
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Develop relationships at a national level with key stakeholder groups (i.e. academy chains, college groups) to position Ygam and increase the number of practitioners attending our workshops.
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Attend conferences, seminars, educational and organisational events in support of or representing the Chief Executive.
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Work with stakeholders to increase Ygam’s Alumni
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Foster an entrepreneurial spirit among the team to maximise the opportunities that arise from national campaigns around mental health, digital resilience, e-safety and financial capability.
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Lead the team to deliver high quality training within the education space
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Support the Resource Development Lead to develop new and innovative resources and materials for schools and youth settings
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Support and lead the team to develop highly visible, effective and quality workshops
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Support and manage the portfolio of delivery, ensuring all training is staffed adequately
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Deliver training and information sessions to Ygam’s stakeholders
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Support schools and youth groups to embed Ygam’s training within their organisation
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Monitor KPI’s and feedback across programmes to ensure continuous review and development
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Confidence in writing funding and impact reports
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Follow-up workshops and training to acquire evidence of completed work, case studies etc.
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Assume leadership of and drive your work to achieve agreed outcomes.
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Line manage a team of Training & Engagement Managers within England
Person Specification
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Significant experience of working within an education setting
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A detailed understanding of the PSHE and RSE curriculum as well as knowledge of curriculum in the devolved nations
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Experience of promoting or selling services
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Experience developing lessons and or training
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Experience of engaging stakeholders within the education and youth sector
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Confident public speaker
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Outstanding verbal and written communication skills.
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Outstanding networking skills.
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Outstanding understanding of I.T applications (Microsoft word, excel, access & PowerPoint especially).
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Experienced in stakeholder engagement and mapping
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Project management experience
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Experience of driving projects to achieve agreed outcomes.
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Experience of leading the full range of employee HR processes.
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Experience in managing and monitoring programme delivery and budgets
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Ability to work in a highly organised manner with a keen eye for absolute detail.
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Self-administrating experience.
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Direct experience of working within education or mental health is desirable.
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Experience utilising CRM systems (preferably Salesforce)
Contract: Full time/ Permanant
Location: Charlton Farm, Wraxall, Nr Bristol and travel within the region and the South West of England - with some home working options.
Salary: £48,493 - £54,625 per annum
Hours: 37 per week (there will be a requirement to work regular evenings and weekends)
Could you be Charlton Farm’s next Head of Fundraising? Are you looking to join an organisation that invests in and supports its staff and who have ambitious plans for the growth and development of fundraising activities to support the lives of those who need it the most? This could be your next move...
What you will be doing:
We’re searching for an energic and dynamic fundraiser to develop and lead our fundraising team, as they, in turn nurture our existing supporters, inspire and engage new supporters and ensure the delivery of excellent fundraising across Bristol, Bath, South Gloucestershire and Somerset.
You will be part of the Fundraising leadership team, who together with the Director of Fundraising, set, monitor, and support an established team to deliver against annual income and expenditure budgets for the South West, helping to make the most of short of and precious lives.
You will oversee all fundraising activities in your region over multiple income streams, this will include community, corporate and events, and you will personally lead on major donor fundraising and represent the Charity at third party events. You will also work with the Director of Fundraising and other Heads of Fundraising in developing our fundraising activities and support CHSW wide events.
About you:
You will have a successful background in the management of regional fundraising/sales activity and a proven ability to meet and exceed ambitious fundraising/sales targets and in managing expenditure budgets. You will need a thorough understanding of relevant legislation/charity law affecting fundraising practice. With a natural ability to engage and build rapport, enthuse and motivate others, you will have experience of building and developing strong relationships and be able to influence and negotiate with stakeholder, client and donor relationships. You will have experience of leading and motivating a fundraising team creating an environment where they are empowered to go the extra mile and make suggestions and improvement. You will have the opportunity to use your creative and inquisitive nature in developing and growing the fundraising activity in your region. Naturally, for a diverse and busy role
such as this, you will require excellent time management and organisational skills.
About Us:
We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
Our ethos is to ensure everyone (Trustees, all staff and volunteers) places children and families at the centre of the organisation. In order to achieve this, everyone is expected to promote a strong, caring community environment, characterised by a culture of sensitivity, trust, consideration and respect for others.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
- group life insurance scheme
- training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference
Join our team..
Join us in making a meaningful difference in the lives of those who need it most.
To find out more please see the job description and person specification on this page.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice South West (CHSW) as an organisation and local employer.
You may have experience in the following: Officer, Director of Philanthropy, Senior Fundraising Manager, Director of Advancement, Vice President of Development, Development Director, Director of Donor Relations, Chief Fundraising Officer, Director of Major Gifts, Director of Institutional Giving, Fundraising Director, Development Manager, Director of Campaigns, and Director of Charitable Giving.
REF-215335
PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK
We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:
- developing and implementing service strategies and plans
- acting as the designated safeguarding lead
- driving equity, diversity, and inclusion internally, and in the way we deliver our work
- collaborating on service evaluation, measurement and reporting
- liaising with funders and supporting fundraising efforts
- representing CAAS externally
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary £50k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.
The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.
The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities – Strategic and Organisational
· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.
· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations
· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.
· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.
· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.
· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.
Key Responsibilities – Impact
· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.
· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.
· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.
· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.
· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach
· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.
Key Responsibilities – Operational Management
· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.
· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.
· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.
· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.
· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.
· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets
· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.
· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.
· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.
Key Responsibilities - Financial
- To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.
- To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders
- To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.
- To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.
- To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.
- To understand the funding requirements of all projects, and ensure projects happen on time and within budget.
Key Responsibilities - Relationship Building
- To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users
- To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.
- To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management
· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.
· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.
· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.
· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
This is a unique oppertunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.
As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant.
This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.
Please read the below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
Please include details on relevant fundraising experience, including examples of successfully won bids; as well as relevant experience related to the context of our work.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to play a crucial part in improving the wellbeing of people with learning disabilities? We can promise you a varied and rewarding role working in a committed and supportive team to help people live more fulfilled lives.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in their sessions, both at our training centres and out in the community, helping them achieve their personal objectives and keep learning in an engaging, fun and stimulating way.
Main responsibilities
- You’ll work flexibly to support students to access community and activities and work across a range of projects
- You’ll lead sessions where smaller groups are required for projects and activities
- You’ll set up, plan and lead free time activities for students
Who we’re looking for
- You’ll have experience supporting adults with learning disabilities or autism
- You’re an excellent communicator, someone who listens with great patience and empathy
- Coping with tricky situations won’t phase you due to your resilient nature
- You’re passionate about helping people reach their goals
- Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please send us your CV and a cover letter. In your letter, please tell us:
- What is your experience of working with SEN adults in a training capacity?
- What is your understanding of challenging behaviour?
- What are your top three qualities that make you an excellent Classroom and Community Support Worker?
Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to us.
If you would like to have chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please call us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Maternity Cover Opportunity: Level 1 Youth Worker
Are you enthusiastic and passionate about making a difference in the lives of young people? Do you believe in empowering youth to shape their own services? If so, we have the perfect opportunity for you!
Benefits – Company Pension, free parking, reduced access to the Gym, C2W
We are seeking an experienced Level 1 Youth Worker to join our team. This role is ideal for someone with hands-on experience working with young people, primarily aged 11-19, up to 25 with disabilities, and from diverse backgrounds.
Key Responsibilities:
· Lead and deliver activities and events to support and engage young people.
· Understand and address the needs and challenges faced by youth.
· Positively engage with young people to improve behaviour, skills, and confidence.
· Plan and deliver sessions to a diverse group of young people.
· Ensure adherence to safeguarding practices and procedures.
Why Join Us?
· Make a real impact on the lives of young people.
· Work in a dynamic and supportive environment.
· Opportunity for further career development.
A Little Bit About Us!
Youth Moves is a youth work charity deeply committed to the transformative power of youth work relationships. We collaborate with young people, families, schools, and communities across South Bristol, focusing on those who need our help the most, particularly in the UK's most deprived areas. We empower young people to take responsibility for their actions, make positive choices, and achieve self-sufficiency.
We offer a range of services, including:
· Youth Club Provision
· One-to-One Mentoring
· Youth Participation Programmes
· Targeted Outreach and Group Work
· Positive Activities
· Social Action and Volunteering Opportunities
Our mission is to support young people in making a successful transition to adulthood by providing high-quality programs that foster long-term, positive changes in their lives.
We are dedicated to equality of opportunity for all staff. Applications are encouraged from individuals of all backgrounds.
Successful candidates will undergo an enhanced DBS check, satisfactory references, an online search, and proof of eligibility to work in the UK.
If you are committed to youth work and want to be part of a team that values the voice of young people, apply now and be a part of something meaningful.
Apply Now and Join Us in Making a Difference!
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
People and culture at Unifrog
You’ll be joining Unifrog at an exciting time of growth. This summer, Unifrog is turning 11 years old - we’ve now got 1.9m students on the platform, we work with over 3,700 schools, and we have just over 100 people on the team. We’re incredibly proud of the supportive culture we’ve fostered over that time.
As a People team, we support that culture by: trusting our team, removing roadblocks and encouraging autonomy; making an effort to understand everyone’s different wants and needs and using that information to tailor what we offer; and caring about each team member and creating processes that allow them to work at their best. If this fits with your view of what a People team should do, we’d love to hear from you.
The roles and responsibilities
As People Lead, you will play a key role in supporting Unifrog employees to work at their best. You’ll help us to recruit and retain a happy and effective team by developing great relationships with team members and making sure that all our internal systems and processes are as efficient as possible to support an excellent employee experience.
Your key responsibilities:
- Employee relations
- With support from your line manager, act as a point of contact for employee relations, offering guidance and support to both employees and line managers. Including:
- Advising employees and line managers on our policies and procedures.
- Supporting our team through their probations and identifying talent early.
- Coaching line managers on supporting their team, from performance management to handling challenging conversations.
- Supporting line managers with their team’s health and wellbeing (e.g. making reasonable adjustments, providing options for flexibility, signposting support).
- People operations
- Review, improve and automate our people processes, including onboarding, induction and probation, engagement and retention, and offboarding.
- Provide administrative assistance and support for our performance and talent processes.
- Develop, update, and communicate our policies and the employee handbook, ensuring they reflect current laws and best practices.
- Maintain employees’ electronic people files, ensuring documents are filed efficiently.
- Collaborate with the People Assistant and People and Development Manager to manage and maintain Bamboo - our HR system.
- Support the People and Development Manager by maintaining key HR metrics and reporting to support data-driven people decisions.
- Onboard and offboard our team members and make sure they have the best possible experience for both processes.
- Recruitment
- For one day a week or less (depending on demand), you’ll work with our Recruitment Lead on our highly rated hiring process. You will:
- Work with hiring managers to identify their ideal target audience.
- Think creatively about how we advertise positions to reach that ideal target audience.
- Evaluate candidates’ application answers and decide who to put through to interview.
- Organise all interview stages and lead interview panels.
- Equity, diversity and inclusion (EDI)
- At Unifrog, everyone is responsible for creating an equitable and inclusive place to work. In addition, each person on the People team also has specific EDI responsibilities which link to their role, and is given training and coaching to support them with this.
- Lead on our EDI induction sessions (inc. sharing our EDI ambition and why it’s important to us, highlighting our key EDI policies, and explaining the ways that the team can give feedback and ideas).
- Work with your line manager to support with EDI projects such as EDI data collection and progression initiatives.
Depending on your skills and interests, you’ll also have the chance to take part in a variety of different People projects, from employee engagement to researching and rolling out new team initiatives.
Working together
You’ll join our People team alongside our: People Assistant, Recruitment Lead, People and Development Manager, Internal Communications and Events Lead, and Head of People and Finance.
You’ll have regular contact with a variety of other team members so you’ll need to be able to build great professional relationships to deliver an excellent team experience.
You’ll be line-managed by our People and Development Manager.
What we’re looking for
Essential:
- Strong written and verbal communication skills.
- Personable and able to build great professional relationships with multiple stakeholders.
- Ability to navigate sensitive situations with discretion, confidentiality and empathy (with support from your line manager).
- Ability to manage sensitive employee information, maintaining confidentiality.
- Excellent attention to detail.
- Strong problem-solving and decision-making skills.
- Excellent project management and organisation skills.
- Experience of managing multiple and competing priorities.
- Experience of effectively advising on people-related matters and leading coaching conversations.
- Experience of managing HR administration processes linked to the employee life cycle, including new starter paperwork, contract changes and leavers.
- Comfortable working both as part of a team and independently, and happy to ask for support when it’s needed.
- Proactive attitude and willingness to get stuck in.
Desirable:
- Understanding of employment law and people management practices.
- An interest in education, careers, and development.
Benefits
- Head to our jobs page for a full list of the excellent benefits we offer our team.
- Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
- Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
- Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
- Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
- £36,000 - £39,000 per year dependent on experience (Grade B), plus a share in a company-wide performance bonus.
- Full-time.
- Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
- 28 days paid holiday per year (plus bank holidays).
- Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
- Start date: as soon as possible, though we will be flexible for the right candidates.
- If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
- We can only consider candidates who have the right to work in the UK.
Application process
- Deadline: 10:00am (BST) on Monday 22nd July 2024.
- Stage 1: Application form (~1 hour) ✍️
- Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
- i. With reference to examples of your experience, what would make you an excellent candidate for this role? (250 words)
- ii. Tell us about a time you've successfully advised or coached a line manager to support their team on an employee relations matter. What was the outcome? (250 words)
- iii. A line manager at Unifrog sends you this email. Write a response.
“Hi there,
I hope you're doing well!
I’m hoping for some advice. Lots of my team work remotely around the UK, and it’s not always easy to stay connected, especially during busy months like the start of the academic year. I also now manage six people and I’m finding it increasingly difficult to manage my time and make sure I’m giving enough support and challenge.
Do you have any advice for how I can help my team feel better connected, and how I can better support my team with limited capacity?
Many thanks,
Line manager”
- Stage 2: Phone interview (15 minutes)
- Stage 3: Video call interview (1 hour) ️
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
- Phone interviews will be held throughout the application window. Video call interviews will be held w/c 29th July 2024.
- Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
- Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
- Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
- As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
- To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
- To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
We are looking for a Management Accountant who will be integral in providing a modern and accessible finance service whilst leading the Union’s financial management and performance. They will assist with planning and delivering the financial reporting, budgeting, and statutory accounts. The post holder will be vital in building excellent relationships with non-finance colleagues and other stakeholders, including departmental and commercial managers.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
First round interviews will take place week commencing 5 August, 2024.
Second round interviews will take place week commencing 12 August, 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need in order to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method in order to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Role Overview
We are looking for a talented fundraiser to join our small and supportive team. The Fundraising Officer (Trusts & Foundations & Events) is a new role to our charity and will play a key part in supporting our future plans.
UP attracts significant support from individuals, and there is huge potential to grow income from Trusts and Foundations with this increased capacity in the fundraising team.
In this role, with guidance from the Head of Fundraising, you will contribute toward income generation through researching and identifying Trusts and Foundations whose criteria match UP’s work, and developing compelling and inspirational proposals and grant applications. You will maintain the Trusts and Foundations pipeline, ensuring there is a steady stream of applications submitted to maximise funding opportunities, grow income and the number of multi-year grants.
While the primary focus for this role will be to grow income from Trusts & Foundations, you will also support the Head of Fundraising to develop the philanthropy programme. This will include planning and bringing to life an exciting and varied programme of events to support the growth of Individual, major giving and corporate support and shape exceptional supporter experiences.
The client requests no contact from agencies or media sales.