Office Administration Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Your new company
Working for a well renowned membership body based in Central London. This role offers hybrid working and a great benefits package.
Your new role
- Reporting to the Financial Controller.
- To deliver transactional finance support across different areas.
- Processing payments and receivables.
- Provide advice to stakeholders and answer queries.
- Work on the computerised financial transaction system - Unit 4 ERPx (Agresso).
- Promote strong working relationships with internal and external auditors and promptly respond to any queries.
What you'll need to succeed
- AAT qualified or part-qualified.
- Experienced AP and AR professional.
- Reconciliation skills.
- Strong communication and organisation skills.
- Strong administrative and financial systems experience.
What you'll get in return
- 29 days annual leave.
- Fantastic pension scheme.
- Season ticket loan.
- Flexible hybrid working - 2 days in the office per week.
- Health cash plan
- + more.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential.
This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building. Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.
Business and Projects Support Officer
Location: Ortus, Denmark Hill, London 50% (and home working)
Salary: £34,000 per annum plus excellent benefits
Contract: Permanent - Full time
The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.
One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.
The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community.
Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.
Closing date for applications: Wednesday, 17th July at 17h00
Interviews: 29th & 30th July 2024
If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button.
The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in raising the profile of the charity through developing our digital presence.
We are looking for a Marketing Executive, to work in the Marketing and Communications team.
About the Role
This is an exciting time to join Young Enterprise as we prepare to launch our Transforming Futures strategy (2024-2030).
The Marketing Executive will play a key role in helping the marketing team with two business transformation projects which are closely aligned with our Strategy: rebranding the charity and launching a new website.
We are looking for an enthusiastic person, with experience of digital marketing and branding, who can work autonomously.
The role will lead on elements of the production of marketing and communication materials in the new brand. The job holder will need to evidence excellent project management skills as they be helping to manage the process of creating and approving a large number of marketing materials. They will also prepare marketing templates for use across the charity, providing advice to colleagues on branding and content.
The Marketing Executive will work closely with our Digital Engagement Manager to liaise with teams across the charity to prepare content and visual assets for the new website.
The job holder will be involved in all other aspects of communications, such as contributing to creating content for social media, helping to prepare and deliver integrated campaign activity, creating basic designs for social assets and helping our internal teams shape and activate marketing briefs.
The job holder will need to quickly develop relationships with stakeholders across the charity, and be able to manage deliverables and support colleagues through the transformation projects.
Occasional travel will be required to England/Wales to attend YE events, e.g. to capture content for social media.
We Are Looking For
- Experience of print and digital marketing – working with design, social media and other digital channels, with content tailored for different audiences.
- Experience of a rebrand process.
- Experience in developing a new web presence.
- Excellent attention to detail and proofreading skills.
- Agile project management and organisation skills, including proven ability to plan and manage multiple tasks simultaneously.
- Experience of working with agencies including writing briefs, overseeing work and providing feedback.
- Candidate is likely to have at least three years of relevant experience.
- Understanding of brand and design, and optimal ways to use them to create standout and engagement.
- Energy, drive and a positive attitude that motivates others.
- Excellent interpersonal skills and ability to work with a wide variety of stakeholders, utilising negotiation and persuasion skills.
- Design/editing skills – Canva or Adobe (Indesign, Photoshop, Premier Pro).
- Excellent verbal and written communication skills.
Why Work for Us
- People-focussed with a friendly and supportive work-place culture
- An active commitment to equality and diversity
- Access to mentoring scheme with a corporate partner
- Generous holiday allowance of 7.2 weeks plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London office a minimum of 4 times per month.
To apply, please send your CV – with a covering letter (neither document should be more than 2 sides of A4) via ChairtyJob explaining why you think you would be right for this opportunity by no later than midday on 22 July. Please note applications without a cover letter will not be considered.
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Early Help Development Worker
Sutton Coldfield and Erdington
£25,139.45 increasing to £28,567.56 after passing probation
Full Time - 37 Hours per week
Fixed Term Contract to 31 March 2025
Interviews to be held on Thursday 25th July 2024
Are you passionate about making a positive difference for children, young people and families?
Our client is looking for a dynamic, well-organised individual to join their Early Help Team serving the North Birmingham Locality (Sutton Coldfield and Erdington constituencies).
The role is focused upon
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building Early Help (0-25 years) capacity and connections within the community through working closely with community assets
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supporting residents to lead on community projects, services or activities to meet local needs
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increasing children and families engagement with local assets and participation in local groups and activities.
What are they looking for?
You will be an excellent communicator, who is passionate about improving opportunities for children, young people and families through Early Help.
You will need:
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Excellent engagement and interpersonal skills with the ability to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties
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Ability to work effectively as part of a team and in partnership with a range of external agencies
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Strong administration skills
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Ability to use Microsoft Office applications
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Ability to assess information and make decisions in accordance with established policies and procedures
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An understanding of the practices of equality and inclusion
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Knowledge of a wide variety of techniques to actively engage community members
A qualification in a relevant discipline such as youth or community work; social care; psychology or teaching or substantial equivalent relevant experience would be preferable.
In return they offer a fantastic benefits package which includes:
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29 days basic annual leave (full time) + Bank Holidays
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Auto Enrolment Defined Contribution
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Option to Salary Sacrifice
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A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.
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A commitment to work life balance through their Agile/flexible working principles.
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Family Friendly policy with enhanced benefits
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Learning and Development opportunities
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Internal coaching and mentoring opportunities
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Staff social events
I am thrilled to be partnering with a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors to find a Relationship manager to join their team.
Position: Relationship Manager
Salary: £26,000 - £30,000 per annum (dependent on skills and experience)
Role: Full-time, Permanent
Location: London, W1 (On-site, 3 to 4 days in office and 1 to 2 days WFH)
Reporting to: Senior Relationship Manager
About this Charity
This is a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors. They specialise in facilitating charitable giving for high-net-worth individuals, foundations, and collective groups, offering tailored solutions that streamline the process of giving. Tthey are committed to professionalism, dynamism, and hard work. The team consists of talented individuals who are passionate about making a positive impact in the charitable sector. Through their Donor Advised Fund (DAF) services and Collective Fund (CF) services, they work hand-in-hand with high-net-worth individuals, families, and groups to facilitate their philanthropic endeavours, making charitable giving easier, more impactful, and tax-efficient.
About the Role
Join as a Relationship Manager and become a key player in managing a variety of dynamic and impactful accounts within the organisation. You'll work hand-in-hand with our dedicated team, personally overseeing a portfolio of High Net Worth (HNW) donors and their charitable contributions, as well as several Collective Funds accounts. Your role will encompass financial administration, client engagement, due diligence, and crafting innovative strategies to enhance donor stewardship. Thrive in our fast-paced, entrepreneurial environment, and see firsthand the significant impact of your work as you drive increased funds into the charitable sector.
About You
Are you detail-oriented, highly organised, and an excellent communicator? If so, you could be the perfect fit for our team. We are looking for someone with:
- Outstanding Communication Skills: Proven ability to effectively engage with clients and stakeholders.
- Exceptional Donor Stewardship: Understanding of HNW service expectations and dedication to delivering top-notch donor care.
- Confident Public Speaker: Ability to represent the charity and clearly explain complex concepts.
- Responsible: Comfortable managing confidential information with integrity.
- Attention to Detail: Meticulous and adept at juggling multiple priorities under pressure.
- Team Collaboration: Capable of working well with others to enhance client management processes.
- Tech Savvy: Proficient in Microsoft Office and other relevant software tools for efficient administration.
- Proactive Problem-Solver: Self-motivated with a solution-driven approach to challenges.
If you are enthusiastic about this opportunity and possess the necessary qualifications and skills, we encourage you to apply. We are working in partnership with the charity. All applications will need to be made via Charity People.
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Tanya at Charity People for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. We are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Dad Matters is a PAIR (Parent and Infant Relationship) project specifically for Dads during the peri-natal period (conception to a child’s 2nd birthday). Primarily the project aims to raise awareness amongst dads, the wider community, and other professionals of the importance of:
- Fully involving and valuing fathers in the pregnancy and early parenthood journey
- Supporting healthy mental well-being of fathers
- Encouraging fathers to be attuned and responsive to their unborn and young baby’s needs, thus fostering healthy and positive attachment.
Home-Start Manchester already has a robust Dad Matters project offer running across the city as well as the ‘Universal offer’.
This role aims to widen the projects impact by reaching more Dads This will involve increasing participation in classes and events and delivering 1-1 support to dads referred into the service. The role will be supported by and be part of the wider Dad Matters team as well as being part of Home-Start Manchester. Responsibilities will include directing dads to appropriate services, offering practical guidance for baby preparation and care, bonding and attachment and providing empathetic support.
Weekly hours can be worked flexibly to support home/work life balance. Hours can be worked both in the office and at home, whilst meeting the need of the service. The role will require travel across all Manchester communities. It is desirable that applicants have use of their own car, for which expenses are paid. A DBS (Enhanced Level) will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Project Manager
Offer type: This is a fixed term for 9 months
Salary: £34,000 - £42,000
Location: This is a remote role, based nationally
NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.
We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented particularly in our leadership.
We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.
Role Purpose
The role holder will be part of the Operations & Transformation Directorate reporting to the Head of PMO / Change and Delivery Lead.
The incumbent will have a pivotal role in the management of change, implementation and continuous improvement projects, mostly in the digital and IDS sphere. The role holder will help to ensure the work is aligned with the strategic objectives of the organisation, promoting the team’s relevance and value. Working on a broad spectrum of digitally focussed projects, this role will partner with the senior management team and other internal stakeholders.
Key Activities
- Project Management of Mobilisation and Implementation projects covering systems, continuous improvement, and strategic projects
- Creating project plans & mapping dependencies from bottom-up in collaboration with key stakeholders
- Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners
- Report on the status of projects and ensure the appropriate governance and compliance is applied
- Coordinate and facilitate the delivery of a complex range of initiatives and/or projects
- Act as Project Manager by planning, supporting, facilitating and monitoring progress of activities, ensuring that delivery is on track, as well as establishing mitigating activities where risks and issues may arise.
- Oversee a number of complex projects
- This role requires a proactive approach to relationship building - collaborating, negotiating and managing internal and external stakeholders, ensuring delivery is achieved by the most effective and efficient means.
- Ensuring the project stays on time and within budget to deliver outcomes and measure expectations
- Working with the Risk Manager on risk and issues management
Role Specific Skills
- Influencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistency
- Adaptability – supports others through change, is objective under pressure and eliminates barriers to success
- Leading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for others
- Solving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,
- Delivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects
- Build strong productive relationships within the Trust, the Operations & Transformation team and with third parties in order to deliver effective solutions.
- Partner closely with teams across the organisation to understand the priorities and changing needs.
- Help ensure projects are adhering to PMO procedures and standards by understanding the PMO governance process.
- Support with PMO tools & templates to enable project managers to better deliver projects.
Measures of Success
- Project groups set up and functioning effectively
- Project governance in place with actions and decisions tracked and followed up regularly
- Projects delivered on time and in budget
- Positive feedback from business owners who have been supported with projects
Experience & Qualifications
Essential:
- Significant and demonstrable project management experience (3-5 years) in a multi-project environment, from inception to implementation and closure
- Extensive experience delivering complex projects with strategic change component
- Experience managing projects through multi-disciplinary teams
- Project/Programme qualification e.g. APM, PRINCE2, MSP; experience working with both Waterfall and Agile methodologies
- Excellent communication and negotiation skills (verbal, written and listening)
- Strong attention to detail
- Self-starter with the ability to work autonomously and proactively
- Resilient and able to handle ambiguity
- Personal, relatable character, able to build relationships with a diverse set of stakeholders
- Ability to maintain confidentiality and manage data and information with discretion
Desirable:
- Have had exposure with matrix working and strong capability as a business partner in relationship building with stakeholders
- Demonstrable experience dealing with Director-level stakeholders and challenge thinking where appropriate
- Government / public sector experience would be advantageous
- Knowledge of project management best practices, methodologies, and project governance principles
- Adaptability – accepts need for change, maintains a positive outlook and projects credibility
- Experience of using Google Sheets and Smartsheet to be able to create project plans
Our benefits include
- 28 days annual leave in addition to Bank Holiday entitlements.
- 5 Volunteer days
- Enhanced Maternity/Paternity/New parental (Subject to 1 year of service) pay
- Life Assurance
- 24/7 access to an Employee Assistance Program
- Access to a self-directed learning and development platform
- Access to a national discount platform, shared with one family member
- Discounted Eye Care
- Cycle to work scheme
- You can request flexible working after 26 weeks of employment
- Well being days
We welcome applications from candidates who do not have all of the criteria for the role. We believe in potential for growth and development at NCS.
Your personal data will always be treated in confidence, in line with current data protection regulations. Please see our Privacy Policy on our website for more information
The client requests no contact from agencies or media sales.
The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.
This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.
Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.
The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.
Application packs with full details are available on our website.
Closing date: Thursday 11th July 2024.
Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
This Deputy Head of Politics role is an ideal chance to leverage your in-depth understanding of the relationships between politics and the media – and how these can be used to create change.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
You’ll work with the Head of Politics to lead on, oversee or take responsibility for the development of political strategies within and across our campaigns, in line with the overall organisational and political team strategy.
The key to successfully delivering against our objectives will be to play a constructive and cooperative team leadership role, ensuring the optimal functioning, development and coordination of our political work in order to identify and exploit political opportunities for the benefit of our campaigns.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
• Experience of political lobbying and effective political stakeholder influencing at a senior national or international level.
• Ability to manage and lead projects relating to political work, including maintaining effective administration and information systems.
• Ability to identify and exploit political opportunities for the benefit of our campaigns.
• Demonstrable ability to manage staff in line with our values of: relationships first, lifting all boats and we want to win.
• Experience of developing policy positions for a campaign organisation and understanding of the factors bearing on that.
• Ability to communicate effectively with a wide range of people (including politicians, staff, media and volunteers) both verbally and in writing, while maintaining attention to detail.
• Personal belief in and support for the aims and activities of Greenpeace, including an understanding of how we seek to achieve change.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
Apply via the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 8th July 24
INTERVIEWS: 18th July 24
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a desire to end loneliness and improve the wellbeing of older people? Are you familiar with the Greenwich borough and the struggles of its older residents?
We have an opportunity to work on a new project as our Befriending Development Coordinator.
You will work closely with Greenwich residents aged 50 years + and other relevant stakeholders to enable a programme of services, events and activities which seek to improve their health and wellbeing. It will target those who are lonely, isolated, and living in disadvantaged parts of the borough.
This post is based in our offices at Sherard Road in Eltham but will involve work across the borough of Greenwich so the ability to travel easily is important.
If you possess these skills and want to be part of a rewarding project we would love to hear from you. Further information about the post and application forms can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.
The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.
Who are we looking for?
The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join us. Oakleaf has a proud history of helping people across Surrey who are suffering from mental ill health. The need for good mental health support is growing, as are our funding needs and ambitions. This newly created position of Relationship Fundraising Manager is an exciting opportunity to join a supportive and collaborative fundraising team as we look to develop major donor fundraising further.
The role will be responsible for overseeing all individual donor relationships, with a focus on major gifts. This includes developing and implementing a major donor strategy, as well as assisting the Head of Fundraising with corporate fundraising. You will be encouraged to use your experience and skills to shape the role, making a difference to the lives of hundreds of people attending Oakleaf every month for support.
Please refer to the attached Candidate Brief for more detailed information.
Position: Relationship Fundraising Manager
Responsible to: Head of Fundraising & Engagement
Location: Guildford, Surrey with hybrid working offered (min 40% office, 60% home as agreed); we will accommodate flexible working patterns wherever possible
Hours: 28-36 hours per week (36 hours is full time; part-time considered for the right applicant)
Salary: £32,000 – £34,000 FTE (dependent upon experience)
Annual leave and benefits:
- 32 days including public and statutory holidays. An additional day is added for each year worked (to a maximum of 4 days). Plus, an extra day off for your birthday!
- Company pension
- Cycle to work scheme
- Free parking
- Private medical insurance
- Employee Assistance Programme
- Sick pay
- Discount eye tests
- Work from home/flexible hours
- We are open to investment in training
Key Responsibilities (a full list of responsibilities is listed in the Candidate Brief):
- Manage recruitment, stewardship & retention of individual supporters with a goal of long-term financial support.
- Develop & implement a major donor strategy, including building relationships with key donors.
- Undertake tours of Oakleaf at our HQ or outreach venues to individual donors to show impact of giving.
- Research, formulate introductions & approach new prospects.
- Manage a communications plan for donors.
- Achieve agreed fundraising targets.
- Assist with corporate fundraising alongside the Head of Fundraising, including through attending networking events and supporting Oakleaf’s Mental Health Leaders Network.
Essential Criteria (a full list of essential and desirable criteria is listed in the Candidate Brief):
- At least three years’ experience in a charity/third sector fundraising position or similar
- Strong interpersonal and networking abilities; adept at building rapport quickly with people from a wide range of backgrounds
- Experience of building and managing a portfolio of both ongoing and new relationships
- Excellent written and verbal communication skills
- Experience of budgeting, forecasting and working towards financial targets
- An understanding of and empathy with the aims of Oakleaf & needs of its client group
We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer flexibility to assist employees with balancing work and other commitments. We are a Disability Confident employer.
Transforming lives through the provision of support, training and wellbeing activities, building new futures with adults managing their mental health
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Can you help us tell the story of the 200 amazing people who support refugees via the Leeds Asylum Seekers Support Network? And can you help us connect with the folks who will offer donations if they know more about our impact?
The Community Fundraising and Communications Coordinator will
- Lead on LASSN's Community Fundraising – responsible for developing and delivering a community fundraising strategy that maximises the amount of funds generated by volunteers and supporters, local community groups and individuals.
- Lead on the implementation (and review) of LASSN's communications strategy - ensuring that LASSN's staff, volunteers and experts by lived experience, are central to the production and promotion of LASSN's key messages; the work and impact of LASSN are shared effectively with key audiences; communications support and enhance LASSN's fundraising efforts.
The person we appoint will
- Share LASSN's commitment to ensuring asylum seekers, refugees and other migrants at risk of harm are safe, respected, supported and empowered to rebuild their lives free of persecution;
- Have a successful track record of identifying and supporting individuals, groups and institutions to raise funds for values-led organisations or charities like LASSN.
- Be an excellent communicator, in person, online, and in print, and be committed to building the confidence and capabilities of everyone at LASSN.
- Understand the strengths and potential of different communication platforms (e.g., print, social media, film) and be able to use these to convey the values and impact of LASSN's work.
- Enjoy working flexibly in a small, friendly team – and alongside 300 motivated and talented volunteers and supporters from a wide variety of backgrounds.
- Be a confident self-starter, able to design, plan and deliver campaigns – and to enthuse and engage other people.
- Commit to helping ordinary people find ways to make Leeds a friendlier, more welcoming city.
Their can-do approach and ability to complete tasks to agreed deadlines will play a vital role in the smooth running of a team that values diversity, kindness, and high standards of support.
Applicants are asked to submit a CV with a cover letter of no more than 1200 words, demonstrating how they meet the personal specification and job description with the subject "Application CF&COMMS + your name".
This post is funded by LASSN's unrestricted reserves and is offered on a fixed-term contract for 12 months. The future of this role will depend on the success of the post holder in securing funds to pay for their role beyond this fixed term and the value the role has added to LASSN's work.
The closing date for applications is 9 am Monday, 15th July 2024
Shortlisted candidates will be informed by 5 pm on Friday 19th July 2024
Interviews will be held on Tuesday, 30th July 2024
People with lived experience of migration and relevant skills and experience are strongly encouraged to apply.
Leeds Asylum Seekers' Support Network: Charity Number 1092647
The client requests no contact from agencies or media sales.
Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?
We are looking for a Change Manager to join the RBL team on an 18 month Contract basis to support the design, development, and implementation of change management strategies and plans.
Reporting to the Change Leader, this role will see you collaborating with Programme Managers, the Transformation Management Office (TMO) and teams in the wider organisation to ensure understanding of change impacts, in addition to having accountability for the creation and application of the change management approach for multiple ongoing initiatives within RBL.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Change Manager, some key responsibilities will include:
· Supporting the development of and creating ownership for RBLs case for change and the change journey
· Design and implementation of a structured methodology for leading change management activities
· Supporting the development of a Change Management evaluation approach, leading design, and implementation of Change Management process, designing tools and interventions to support adoption of the changes required
· Creation of change plans for projects or change initiatives within the TMO acknowledging all aspects of change - analysis, plan, implementation, communication, and other associated change considerations.
You will be contracted to our Haig House, London Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: Sunday 14th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.