Operations Jobs

The Upper Norwood Library Hub (UNLH) provides lifelong learning and opportunity for local communities and designs inclusive spaces for learning, wellbeing and the arts that support local communities and protect and sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark and Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library and Council teams. We work in close partnership with library services, statutory and voluntary sector partners, connecting us to multiple communities and deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing and learning, health and wellbeing, venue and performance and outreach activities. We promote equality through information, education, wellbeing and creative programmes that create open access and widen participation.

UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents and a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation. 

This is an exciting time to join the UNLT team as we expand our community programmes and strengthen our impact. UNLT is seeking a Community Programme Manager to manage our education, wellbeing and arts activities for children and adults. Our programmes run on site, in the community and across London. The role sits at the very centre of our work. Working closely with the Hub Director, you will make UNLT’s activity programme a reality. The role also offers the opportunity for some hands-on delivery. 

We’re looking for someone with strong people skills and exceptional organisational skills. For UNLT to have its intended impact, you will need to have a real eye for fine detail, excellent communication skills and the ability to engage empathetically with a wide range of people.

You will:

• be aligned with our values and our context.

• be skilled at communicating with artists, educators, practitioners, colleagues and partners with strong influencing skills.

• understand how the detail of programme planning feeds through into outcomes and you’ll be able to evaluate those outcomes in a systematic way. 

We are seeking an Overnight/Weeked Project Worker to join our team. In this crucial role, you will ensure our main site is a safe and welcoming environment and provide support to residents during evenings and weekends.

Your responsibilities will include overseeing the smooth operation of our services, collaborating with team members to ensure residents' wellbeing, and managing evening volunteers. If you are passionate about helping others and thrive in a supportive environment, have experience of working with homelessness or complex needs, we would love to hear from you.

This is an exciting new role and part of planned significant investment into a longstanding and prestigious community based youth organisation. The successful candidate will coordinate youth work over multiple locations and will have the opportunity to develop a range of programmes and interventions. The post comes with a training budget and external supervision options.

As a Lead Youth Worker, you will play a vital role in creating a safe, supportive and engaging environment for young people. You will be responsible for overseeing the day-to-day operations of our youth clubs and projects, implementing a range of programmes and activities that promote personal development, social interaction and positive youth engagement. Your commitment to fostering a sense of belonging and providing mentorship to young individuals will be critical to the success of this role.

About Us

The Harrow Club is a community-based youth organisation offering innovative, accessible and high-quality opportunities, enabling young people from disadvantaged backgrounds to maximise their life chances. This year we are 140 years’ old, and we are committed to building on decades of service in the local community to address some of the most pressing issues affecting young people today. 

Harrow Club is a place for firsts.  A first trip to the beach, a night-time walk in the woods, an overnight stay without parents and, for some, the first place where a child really feels at home and that they have a home.  Firsts are especially important, they are part of a child’s development but also, they build an outlook on life and shape pathways that will go on to determine futures as well as offer a chance to form new interests and friendships.

We are also a place of second chances.  We support children who struggle to stay in the classroom and to continue in their education. We work with young people who are excluded from regular youth clubs/sports clubs, so that they can have the chance to change.  We allow young people to make mistakes, learn and move forward.

There is no better testament to what Harrow Club can achieve than some of our current youth workers who have turned their lives around and are now working to keep young people away from criminality and harm.  They can show, with immediacy and authenticity, that there can be Another Way, to live life.

We are also a ‘third place’, a safe and nurturing space, for all children and young people; for some their home or school is neither safe or happy and we can make a vital difference in providing a ‘positive escape’ and vital help and support.

We operate from five locations, providing an incredible range of projects covering sports, arts and performing arts, media, music, digital and our specialist gang’s project, motor vehicle workshops and educational programmes aimed at reducing school exclusions. We engage around two hundred young people each week, aged 8-24, and around 500 unique each year.  For many, the effect is life changing.

There is additional information about the charity, visit our website, also see the Charity Commission or Companies House for details of our last year activities and accounts.

Title:

Lead Youth Worker (FT, 37.5 hrs. per week)

Reporting to:

Head of Children and Families 

Direct Reports:

Deputy Youth Worker

Part Time Youth Workers 

Volunteers

Liaison with:

Members of the Leadership Team 

Other Youth Workers

External Partners 

Admin team 

Head of Training 

Location: Harrow Club, 187 Freston Road, London, W10 6TH+ Other Delivery Locations in West London

Renumeration and Benefits:

•Salary: £33,000-£37,000 dependent on experience and qualifications

•25 Days Annual Leave

•Pension Contribution of 3%

•An annual training package worth up to 10% of salary 

•Employee Support Package

Employment is subject to satisfactory references, undertaking an Enhanced DBS check and mandatory training. Continuation of employment is subject to passing the probationary period set. 

Key Responsibilities

1. Program Management:

- Develop and implement a diverse range of programmes and activities that cater to the interests, needs, and developmental stages of young people.

- Coordinate and oversee the scheduling, logistics and evaluation of programs and activities.

- Collaborate with other youth workers and volunteers to ensure the smooth delivery of programmes and activities.

2. Youth Engagement and Support:

- Establish positive relationships with young people and create a safe and inclusive atmosphere where they feel valued and supported.

- Provide guidance, mentorship, and advocacy for young individuals, helping them navigate challenges and make positive life choices.

- Conduct one-on-one sessions and group discussions to address individual and group concerns or issues.

3. Leadership and Supervision:

- Lead a team of youth workers and volunteers, providing direction, support and regular feedback.

- Plan and facilitate regular team meetings, trainings and workshops to enhance the skills and knowledge of staff and volunteers.

- Foster a collaborative and respectful team culture, encouraging open communication and a shared vision for youth development.

4. Community Engagement:

- Build partnerships and maintain positive relationships with local organizations, schools and community stakeholders to enhance the resources available to young people.

- Collaborate with community members to organize events, workshops and initiatives that promote youth participation and community cohesion.

- Represent the youth club at community meetings, conferences and events to advocate for youth-related issues and promote the club's mission.

5. Administration and Reporting:

- Maintain accurate records of attendance, programme participation, and individual progress.

- Prepare regular reports, statistics, and evaluations to measure the impact and effectiveness of youth programmes and activities.

- Ensure compliance with relevant policies, procedures and regulations governing youth clubs and child protection.

Person Specification - Qualifications and Skills

-JNC Professionally qualified Youth Worker with Bachelor's degree or equivalent in a related field (e.g., social work, youth development, education) or equivalent practical experience.

-Proven experience working with young people in a youth club, community centre or similar setting.

-Strong understanding of youth development principles and best practices.

-Excellent communication, interpersonal and mentoring skills.

-Demonstrated leadership and team management abilities.

-Ability to adapt to diverse needs and engage with young individuals from various backgrounds.

-Knowledge of relevant legislation and child protection guidelines.

-Proficiency in administrative tasks, including record-keeping and report writing.

-Flexibility to work evenings, weekends and occasional irregular hours.

Note: This job description outlines the primary responsibilities and deliverables associated with the Lead Youth Worker role; however, additional duties may arise to meet the evolving needs of the youth club and its participants.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness. 

Location: Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.

You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around Birmingham and wider West Midlands on a regular basis to meet with partners and stakeholders. National travel i.e., to London Head Office or other Skylights will take place on average once every six weeks.

About the role 

Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our ,clients all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.

We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.  

The Director of Crisis Skylight Birmingham will be responsible for leading and developing strategic partnerships across Birmingham and the West Midlands region. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.

About you 

We are looking for an experienced, innovative, compassionate, bold, collaborative senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives including but not exclusively, in areas of change management, strategic development of services,.& leading collaborative partnerships that directly contribute to achieving performance targets  You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the West Midlands .  You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Matthew Green, Director of Operations. Contact details can be found on our website.

Closing date: Sunday 6 October 2024 (23:59) 

Interviews will take place on Tuesday 22 October 2024 at Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

The Role

We are looking for a Deputy Cinema Manager to join the existing team at the Chelsea&Westminster Hospital in London, working closely with CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. The roleholder will also be required to provide cover to our other London-based MediCinemas at Guys and St Thomas’s Hospitals.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings. 

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.

• On screening days be responsible for:

o Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.

o Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.

o Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.

o Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.

o Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.

o Keeping accurate monitoring and operational records, including contacts and database updating as required

• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s

• Assist with arranging and running any special events and special screenings

• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.

• Support the development and roll out of any new type of screenings we embark on.

• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of CW+.

• Help develop and manage effective partnerships throughout the hospital and community

• Representing the organisation effectively and compellingly at all times.

• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties 

• Deputise for the Cinema Manager as and when required.

• Provide holiday or emergency screening cover when required.

• Help manage the collection, loading and returning of films.

• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.

• Contribute to the strategic development of the Chelsea&Westminster MediCinema, operations and MediCinema as a wider organisation

• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

The Role

We are looking for a Deputy Cinema Manager to join the existing team at the Royal Victoria Infirmary in Newcastle.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on Saturdays as one of the two days to be worked each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.
• On screening days be responsible for:
  • Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of the Infirmary’s Charity.
• Help develop and manage effective partnerships throughout the hospital and community
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties

• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Newcastle MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail, fundraising and clinical teams rely on volunteers to keep them thriving. We have an exciting opportunity for a Hospice Neighbours Coordinator to help us meet the social and practical support needs of our patients and their carers.

About the role:

Supporting someone at the end of their life is not just about providing medical care. Individuals and communities add an important layer of extra support allowing the normal and every day to continue. As part of the Compassionate Communities agenda, our Hospice Neighbour project brings together our patients with people from their local community who provide simple social and practical support for a few hours each week.

The Hospice Neighbour Coordinator role makes this happen! The successful candidate will be responsible for developing this important service. They’ll act as a single point of contact providing timely advice and guidance for project volunteers, facilitate bi-monthly volunteer support group sessions and build relationships with both internal and external referral partners. There is a strong demand for this wonderful project and this role is a fantastic development opportunity for the service and the successful candidate.

We’re looking for a highly organised, capable and positive volunteer project coordinator. You will understand asset-based community development and have insight and experience of the issues that affect an individual at end of life. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.

What we can offer you:

• Salary £27,000 – £30,000 per annum (FTE), dependent on experience.
• Working hours are 15 hours per week.
• Office location: Brentry

Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check. 

We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for! 

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this 

Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations 
Hours of work: Full time, office based
Salary: £35,000 to £43,000 according to experience 
Location: High Holborn, London
Job type: Permanent

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.

RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.

The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.

Main responsibilities

• Overall responsibility for the meetings and events programme meeting its financial and other goals and KPIs under the existing strategy
• Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
• Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
• Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
• Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors.
• Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
• Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
• Support and train colleagues to run meetings and events online.
• Work with the team to develop all event materials – physical and digital
• Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
• Produce comprehensive event briefings for speakers, team, and Board
• Support and attend events, sometimes out of office hours, in and out of the UK
• Evaluate and report on the success of each event and consider areas of improvement
• Ensure up to date event information is publicised on the website and on other RSTMH channels
• Work with the team at RSTMH to develop and implement a marketing plan for events
• Manage all event enquiries, from external and internal stakeholders
• Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
• Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
• Develop processes to ensure we capture all data from events, through our CRM
• Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events.

Person specification

• Passion for RSTMH and our work
• Professional and articulate
• Degree level education or relevant proven work experience
• At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
• Strong experience of working with a CRM system
• Experience of running online events, with knowledge of variety of platforms
• Strong project management and organisational skills
• Evidence of working with events committees and managing suppliers to deliver events
• Strong budget management experience including forecasting, and planning
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Evidence of working with team, and Board members
• Meticulous attention to detail
• Can do attitude to take ownership of events
• Relationship building skills, being able to inspire others and bring them with you
• Passion for RSTMH and its work
• Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
• Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice

Please submit your application form by 11:59pm Thu, October 31 2024
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Are you ready to embrace a role that’s as diverse as it is rewarding? At YMCA Doncaster, we’re looking for someone who thrives on adaptability, stepping in wherever needed to keep our operations running smoothly. As a vital member of our team, you’ll be at the forefront of our work, ensuring that our community receives the support and services they depend on.

Flexibility is key, and you will be ready to take on frontline duties across our various services and settings, as well as acting as Duty Manager and tackling issues as they arise.

We are looking for someone with an engaging manner when interacting with a broad range of stakeholders, and a particular commitment to the wellbeing of young people. You will already have experience of being responsible for people, resources or buildings although that may be from a range of situations at work or elsewhere. You will have great technology skills and be able to manage a complex workload with varied responsibilities.

We’re open to candidates from all sectors with transferable skills, a genuine interest in contributing to the work of the YMCA and a positive attitude that sets the tone for others.

Main Responsibilities

• To cover frontline duties, including accommodation, community and activities settings as needed, attending reliably and on time in order to ensure continuous cover.
• To act as a Duty Manager, including dealing with any staffing or other issues arising during periods of duty in accordance with set procedures.
• To provide an out-of-hours On Call service on a rota basis with two or three others, responding effectively to concerns.  This will include finding cover in the case of sickness or other absence, or covering a shift at very short notice when no other cover is available. 
• To take on appropriate administrative, leadership, reviewing or project duties including during periods of illness, leave and vacancies.
• To be accountable for delegated responsibilities appropriate to your experience, which are likely to include working with children and young people in individual or group settings, fundraising and communications work.
• To keep financial and other records as required. 
• To contribute to the selection and induction of new staff and volunteers.
• To oversee minor and / or occasional staffing issues as required, and to take responsibility for particular staff and volunteers over longer periods.
• To contribute positively to relationships with other organisations.
• To take an active approach to the role and to be able to work on own initiative within set procedures.
• To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain confidentiality at all times.
• Other reasonable duties as required from time to time by the Line Manager.

Person Specification 

• Able to attend shifts reliably and on time in order to ensure continuous cover.
• Able to demonstrate resilience and adaptability across roles, responsibilities and work patterns needing cover in immediate or long term situations, showing a positive ‘can do’ attitude and setting the tone for other staff during times of particular pressure.
• A personable, engaging manner across a range of situations with children, young people, businesses and the broader community at various levels.
• A commitment to the wellbeing and development of young people, including those with a range of personal and social vulnerabilities.
• Experience of taking responsibility for people, resources or buildings.
• Able to demonstrate sufficient presence, confidence and professionalism for undertaking a management role.
• Able to cover On Call duty, to remain within receiving range of the mobile phone at all times, and to be on site within two hours in the event of an emergency situation.
• Computer literate, able to use Microsoft Word and Excel to a high standard, and able to use technology in devising and using procedures, gathering information and using a range of online software.
• Excellence in written communication and a strong command of grammar. 
• Comfortable working with financial transactions and calculations, and with keeping financial records.
• Able to manage a complex and varied workload effectively and accurately and an ability to prioritise appropriately without supervision. 
• Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
• Able to react appropriately in challenging situations, using set procedures to support decision-making.
• A clear understanding of the importance of confidentiality and appropriate relationships. 
• Able to uphold the vision and values of YMCA Doncaster.

Prospectus is delighted to be working with an international charity in their search for a Corporate Resources Coordinator who will provide pro-active, generalist and comprehensive operational, governance and HR administrative support to all staff.

This is a part-time (21 hours per week) role, on a 9-month FTC, offered remotely.

Reporting to the Senior International Finance and Operations Manager, the Corporate Resources Coordinator will support in all operations (including facilities, compliance and IT). The postholder will help source IT equipment, overseeing the smooth running of the Google platform, ensuring compliance. The successful candidate work as work to support both the HR and Governance administration, such as managing meeting timetabling and assisting with staff communication activities.

To be successful, you will have worked within a varied administrative role, with operational and IT responsibilities. You will have experience in working with external suppliers, with knowledge of administration systems, with Google Apps experience desirable. You will able to prioritise your workload and manage multiple tasks simultaneously, with effective communication skills.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  
 
 
The hiring managers are reviewing applications on a rolling basis, please initially submit a CV to learn more, and ensure you don’t miss out.

Head of IT & Facilities

We have an exciting opportunity for an experienced IT leader to bring together IT and Facilities functions for the first time with the UK’s leading fostering charity and membership organisation.

Position: Head of IT & Facilities

Location: Hybrid: home working with regular travel to London, or based in the London office with some home working

Salary: £47,000-£52,000 + London Weighting if eligible

Contract: Permanent, full time - 35 hours per week

Closing Date: Sunday 6th October 11.59pm

Interview Date: Wednesday 16th October

What you’ll be doing:

As Head of IT and Facilities you will be responsible for developing and overseeing a cohesive IT and FM function that manages the organisation’s infrastructure, ensures high standards of security and value for money, and enables them to achieve the organisational strategy

Primary objectives of the role are:

• Develop a cohesive, customer-focused function
• Manage our infrastructure
• Implement and maintain appropriate security measures
• Lead supplier relationships and drive value for money
• Develop a programme of training and support

Who we are looking for:

You will need to be a proactive problem-solver who is comfortable communicating with a range of stakeholders. ITIL v4 certification and experience with Microsoft 365, cloud-based systems and GDPR are a must. If that sounds like you, we’d love to hear from you!

At this point, we hope you're feeling excited about the role and even if you don't feel that you meet every single requirement, we still encourage you to apply.

In return:

• 38 days leave (including bank holidays)
• A range of family friendly and fostering friendly leave options
• Flexible and hybrid working
• Enhanced maternity and adoption pay
• Enhanced sick pay
• 24/7 Employee Assistance Helpline
• Pension and life assurance
• Contribution to eye tests and lenses
• Season ticket loans

The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.

Other roles you may have experience of could include; Information Technology Manager, IT Manager, Service Centre Manager, IT Infrastructure Manager, Head of Facilities, Head of FM, IT Director, CTO, IT Director, Head of Facilities Management, etc.

We’re looking for a Community Connections officer to manage our new ‘Community Connections’ project.

Position: Community Connections Officer
Type: Full time, 35 hours per week
Contract: Fixed-term project up to March 2026
Location: This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.
Salary: Starting from £32,301 per annum plus excellent benefits specifically Car allowance and Home working allowance
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic, experienced individual with experience in project management who also loves working directly with the people we support. The ability to communicate to a wide range of audiences and deliver the project objectives will be essential for this role.

This is a ‘time-limited’ ‘test and learn’ externally funded project. The ‘Community Connections project’ – will help people living with and affected by MS to navigate support services ensuring that they have access to the support they require, at the time of their choice, and is delivered in a way that best suits their individual needs.

This is a fixed-term project until March 2026.This is a full time role comprising of 35 hours per week.

This role is specifically focused on South West England and will require extensive travel to regions such as Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire. Home working will be considered for applicants residing outside these regions.

Working closely with people affected by MS, Key external partners, our funder Wales and West Utilities, the Service and Support Team, the Cymru Director, and the wider MS Society teams. You will be outcome-focused and deliver tangible results. You will need to forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in the project area.

This role can be based anywhere in Wales but there will be an expectation of travel throughout Wales and the project area (Wales, Cornwall, Devon, Somerset, Bristol, Gloucestershire, and Wiltshire), the ability to speak Welsh is desirable.

Closing date for applications: 9.00 am on 7th October 2024
Anticipated interview date: Week commencing 14th October 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• Cycle to work scheme
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications. 

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

About My Life My Choice

My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative and user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire.  These established projects include Professional Services (training, consultancy & research), Champions who speak up and campaign, Travel Buddy scheme, 15 local self-help groups, and Gig Buddies.

The role

My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative and user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire.  These established projects include Professional Services (training, consultancy & research), Champions who speak up and campaign, Travel Buddy scheme, 15 local self-help groups, and Gig Buddies.

MLMC is now looking for a part-time Finance and Administration Officer.  The successful applicant will manage MLMC’s day-to-day finances providing financial information to the Charity Coordinator and other staff as needed. Additional duties include administration/governance support to the Charity Coordinator and to manage the day to day running of the office (this does not involve any people management). This role calls for an individual with accounts and/or book keeping experience, the ability to run an end to end payroll using a computerised system including HMRC and year end reporting, and excellent administration skills. It is crucial that you will be able to communicate politely, professionally, effectively and clearly with all stakeholders (e.g. fellow staff, customers etc.).

All of the charity’s roles require individuals who show a passion for empowering, working with, and raising the voices of people with learning disabilities.

We need a self-starter who enjoys a challenge, can hit the ground running and is able to work with minimal supervision.

MLMC not only says it values its staff but commits to them by offering a competitive salary, an enhanced pension contribution, a comfortable and spacious office environment, an employee health care plan (up to £1,650 towards certain health costs), an Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, 27 days of Annual Leave, and working from home when appropriate. Free, dedicated staff parking and/or bike racks are also available.

The successful applicant will be subject to a Disclosure and Barring Service enhanced check.

Closing Date:  Monday 14th October (17:00)

Interview Date: Tuesday 22nd October

To Apply: Please send a covering letter explaining clearly how you meet the Job Description requirements and why you want this job, along with your CV.

We are working with a fantastic charity to recruit their Prospect and Operations Specialist, you will lead on the development of processes and procedures as well as high quality prospect research and development.

You will collaborate with fundraising, data, supporter journey and supporter care teams to ensure joined up working, best practice, and delivery. You will lead on prospect research and due diligence for the charity working closely with external partners and internal stakeholders.

Main areas of work for the Prospect and Operations Specialist:
- Prospect research
- Due diligence
- Create reports and profiles
- Presenting analysis to stakeholders
- Management of suppliers

Essential criteria for the Prospect and Operations Specialist:
- Previous experience of leading a prospect research function
- Ability to liaise, negotiate and influence senior stakeholders
- Excellent communication skills

If you would like to have an informal discussion, please email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserves the right to end the application period sooner.