National Service Delivery Manager Jobs

All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. 

Please note that this role may close early should sufficient applications be received, so early application is advised

We are an early intervention programme supporting 13-25 year olds around self-harming and risk taking behaviours, in order to help them achieve positive outcomes.

One position will be based within our Community Pathway which will be predominantly based in West / North Kent. The other position will be based within our School Pathway in Kent. The role will require the use of a car in order to travel.  Please note this is a fixed-term position until August 2025.

The hours for these roles are 1 x full-time (37.5 hours per week).  The other is part-time (30 hours per week).

This role is predominantly based from home with the occasional travel across Kent and to our office in Faversham. Flexible working hours are also considered and can be discussed at the interview. The advertised salary banding is based on experience and qualifications.

Are you passionate about wellbeing in young people? Do you have a genuine desire to support them in reaching their goals, exploring their values and understanding their identity? Do you have demonstrable experience of supporting young people to challenge the way they perceive wellbeing and improve their overall mental health and wellness?

If this sounds like you, we would love to hear from you to understand how you might be able to support the fantastic work we do here at WithYou.

As a Mind and Body Practitioner you will provide community based support, information, training, education and guidance to young individuals in relation to self-harm and risk taking behaviour. You will be committed to improving access to appropriate services for young service users with mental health issues, specifically self-harm and risk taking behaviours.

As our Mind and Body Practitioner you will deliver continuity of care through effective partnership working and support the day to day operation of services through the delivery of appropriate evidence based treatment interventions. You will manage an active caseload providing structured psychosocial interventions and harm minimisation strategies to young persons, and assist in the delivery of an integrated service through the provision of assessment, recovery planning, appropriate referral, support and interventions.

You will develop and disseminate emotional and mental wellbeing information, advice and health and social wellbeing in both group and one to one settings and screen for emotional wellbeing.

Diversity Statement 

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

Required Skills

To carry out this role succesfully, you will:

• Evidence of continuous professional development. OCN/NVQ level 3 or equivalent or willing to achieve this within 12 months
• A successful track record of therapeutic working with young people in groups and 1:1 settings
• Demonstrable experience of supporting young people in relation to mental health
• Thorough and up to date knowledge of child and adolescent development, mental wellbeing and self harming behaviours
• Ability to build effective relationships with a range of internal and external stakeholders
• A proven track record of working as an individual and as part of a team sharing skills, experience and knowledge with other
• Proven ability to carry out comprehensive assessments, assess risk, devise care plans and deliver evidence based interventions
• Excellent written and communication skills
• Resilient; strong prioritisation skills with the ability to manage competing demands
• IT skills, including Word, Outlook, Excel, PowerPoint and digital media.
• Able to visit other locations in order to deliver the services required; use of car for business purposes required

We're looking for a kind, compassionate and resilient Support Worker to join our Mile End Young People Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Working patterns includes morning, evening and weekends.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005831

What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Empowering customers to ensure they receive the service and benefits they are entitled to.
Encouraging and enabling tenants to pay their rent and avoid personal debt.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:
Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
Proficient in Microsoft Word
Ability to work as part of a team
Ability to work to deadlines
Good Record Keeping
Strong relationship skills
Sector related NVQ or equivalent
Sector work or equivalent experience in young people sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Role: Associate Director of Communications

Location: Remote

Work pattern: 35 hours per week

Salary: Up to £71,460 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Associate Director of Communications:

• take accountability and leadership for Cats Protection’s integrated communications, providing strategic leadership of the function
• take a strategic approach to integrating different approaches to communications to a deliver a proactive strategy which delivers against agreed organisational priorities
• lead, manage, and motivate the Communications team in line with Cats Protection’s people policies
• responsible for the successful delivery of Public Relations campaigns ensuring objectives are met and work is achieved within budget
• build a culture of positive engagement across functions and promote and role model the values and behaviours of the charity
• maximise the value for money achieved by the charity’s expenditure, with responsibility and accountability for the planning and management of the Communications budget
• work in collaboration with members of the Senior Management team, to fulfil all duties and responsibilities set out in the terms of reference

About the Communications Department

The newly formed Communications department consists of three functions;

• Digital – respnsible for the digital footprint of the organisation across social media and website, creating content and supporting engagement across branches and teams
• Internal communications – delivering creative and effective communications strategies to ensure effective engagement of employees and volunteers
• Media – responsible for developing and delivering innovative strategies to enhance and protect Cats Protection’s reputation in the media, through national stories and supporting local branches and centres

Together, these functions are responsible for the external voice and visibility of Cats Protection, delivering integrated, impactful messages and campaigns in support of organisational priorities.

What we’re looking for in our Associate Director of Communications:

• experience developing and integrating new teams
• excellent understanding of communications metrics
• experience of working with media outlets and/or social media channels
• significant experience of overseeing the work of a communications team
• experience of working and developing an internal communication function
• a thorough understanding of strategy, planning, risk management and dependency planning
• the ability to make sound and logical decisions
• ability to build strong, trusted relationships and influence where needed
• strong planning and organisational skills
• excellent management skills, including change management
• knowledge of UK communications outlets
• experience with databases & monitoring systems
• an understanding of working with a network of volunteers to deliver impact

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested?

Application closing date: 06 November 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

Come join us as a Retail Volunteer Coordinator and help us make a real difference to local families and children!

Your role will be primarily responsible for the smooth running of administrative and operational functions of the Retail Voluntary Services across Helen & Douglas House. You will be involved in recruiting and retaining valued volunteers and keeping our service running. You will be responsible for providing direct support and guidance to volunteers, manage volunteer training, development and engagement initiatives, and feed into the strategic development of the high-quality volunteering programme.

To be successful in this role, you will possess strong diplomacy, influencing, and negotiating skills. You will have experience of effectively working in a team, and across multiple locations within an organisation. Your experience of using Microsoft packages including Word, Excel and PowerPoint will aid you in delivering training to staff or volunteers.

This is a full-time role with 3-4 days spent travelling to our shops, and 1 day per week spent supporting the Fundraising Team either working from home or from our office in Cowley, Oxford. The pay range for this role is £28,064 - £34,800 per annum + £8,000 car allowance per year (mileage included). Informal discussions are welcomed!

Helen & Douglas House offer the following benefits: 

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service. 

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year. 

- Life assurance x4 your annual salary. 

- We are a direction agency for the NHS Pension Scheme. 

- Group Personal Pension scheme with 7% employer contribution. 

- Eye care voucher scheme. 

- Cycle to work scheme. 

- Octopus electric vehicle leasing scheme. 

- Occupational sick pay and maternity pay. 

- Enhanced maternity leave and shared paternity leave. 

- A flexible working environment. 

- Investment in your Continuous Professional Development. 

- Employee Assistance Programme. 

- Recommend a friend scheme. 

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops. 

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community. 

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
 

Your Role:

• Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
• Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
• Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
• Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.

Additional Criteria for Success:

• Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
• Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
• Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
• Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
• Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
• Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
• Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.

Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.

Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October

Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
 

Senior Marketing Officer (Supporter Activation)
Contract: 10 Months Fixed term contract, Maternity Cover, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team: 
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.

About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.

You’ll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.

You’ll also: 

• Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly. 
• Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
• Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required. 
• Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
• Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing. 
• Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
• Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.

About You:

• Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
• Experience of managing telemarketing, call handling and large-scale print campaigns
• Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted. 
• Project management experience including identifying opportunities and managing through to implementation.
• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives. 
• Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns. 
• Strong interpersonal skills and demonstrable experience managing external suppliers.

Although not essential, we also prefer you to have:

• Experience of working in the voluntary / fundraising sector.
• Experience of delivering supporter direct mail and communication programmes.
• Experience managing new product development and/or innovation projects.
• Empathy with and understanding of overseas development issues.

Closing date: Applications will close at 23:59 on Sunday 10th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Ref PWN-241

Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons?  Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?

If so, St Giles Trust is looking for a proactive Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

Who are we?

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison.  This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users.  You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.

We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards.  Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.

What we are looking for

• Experience in working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
• L3 qualification in Advice and Guidance or equivalent
• A sound knowledge of the requirements of managing a caseload
• An understanding of the barriers faced by people with complex and multiple needs
• The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work.

Please note: this role requires that successful candidates must undergo an Enhanced Adult workforce with Adult Barred List DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 3rd November 2024. 11:00 pm.

In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need more support for their mental health and well-being. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.

RESPONSE is looking for three Trustees with experience in any of the following areas: Social or Supported Housing, Human Resources, Public Relations and Mental Health to become a Trustee. You would  play a vital role in the running of our fantastic organisation through contributing to and ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and control of processes.

For over 50 years, RESPONSE has been pioneering mental health and wellbeing services that enable individuals to live the fulfilled lives they deserve.  We have grown significantly in the last five years and now support over 400 adults with serious mental illness and hundreds of Young People with mental health and wellbeing across West Berkshire, Oxfordshire and Buckinghamshire (BOB).

Our values are Caring, Creative, Safe and Aspirational.  We’re CARING- we connect with each other on a human level and believe in the power of conversation. The human warmth of our 230 colleagues translates to the work they do to support others, and is ultimately why we’re one of the leading providers of mental health support. Do you also possess these qualities and have a genuine desire to make a difference?

Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re now well-placed to deliver future growth and even more vital life-changing services to both young people and adults. Response aims to diversify their portfolio even further and open new services in Buckinghamshire and Berkshire alongside still developing new services in Oxfordshire.

As a large and growing organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 6 hours a month to RESPONSE (in addition to the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!

Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants that are representative of the individuals we support. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

This role is part of the newly formed Fundraising Operations Department and you'll work alongside a collaborative group of professionals dedicated to improving processes and ensuring smooth operations. Join us and make a difference in how we engage with supporters, manage our fundraising products, and deliver exceptional services.

Fulfilment and Support Coordinator will play a crucial role in supporting the delivery of fundraising products and campaigns. You'll work closely with both internal teams and external suppliers to ensure operational processes run smoothly and fundraising income is maximized. By streamlining operations and enhancing quality control, your work will directly impact Marie Curie's ability to raise funds and provide critical services to those in need.

Main responsibilities:
- Coordinate the operational processes for fundraising campaigns, ensuring data management, product delivery, and reporting are executed efficiently.
- Manage relationships with external suppliers (fulfilment houses, print suppliers) to deliver high-quality products and materials.
- Collaborate with product owners to capture operational requirements and deliver solutions that enhance campaign performance.
- Conduct quality control checks to ensure accurate orders and high-quality products.
- Provide training on software systems and equipment handling to internal teams.
- Identify and implement process improvements to enhance overall efficiency and effectiveness.
- Support the creation of best practices in project management and process development across the Fundraising Operations team.

Key Criteria:
- Proven experience in managing projects and coordinating multiple work streams.
- Strong interpersonal skills and the ability to work collaboratively with internal and external stakeholders.
- High level of data literacy and experience working with database systems.
- Excellent problem-solving skills with the ability to make data-driven decisions.
- Experience in managing suppliers and negotiating service agreements.
- Strong organizational and planning skills, with attention to detail.
- Proficiency in Excel and other computer software, with experience in process design and improvement.
- Experience in supporting fundraising campaigns or similar operational roles is a plus.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Nov 10th, 2024

Salary: £26,370 - 29,297 depending on experience
Contract: full-time (35 hours per week), permanent
Based: Edinburgh or a commutable distance. You will be required to commute to our Edinburgh offices 2-3 days a week minimum.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

• The Great Crested Newt District Level Licensing (GCN DLL) scheme, where we act as a Habitat Delivery Body for Natural England 
• The "Wild Highways" scheme, working in partnership with farmer cluster groups in the Clee Hills and private businesses to deliver habitat connectivity at landscape scale for Hazel Dormouse. Sites for improvement will be identified and other sources of funding sought, such as EWCO (England Woodland Creation Offer) ; ELMS (Environmental Land Management Scheme) & SFI (Sustainable Farm incentive); to complement the existing capital budget. All projects require pre and post works monitoring, close liaison with the participating landowners and contract supervision for the selected contractor.

PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England.  The ability to undertake regular travel across Southwest or North England is essential.

About LawWorks

What we do 

LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.

With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.

Who we work with 

We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.

LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.

Who we are 

LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns.  We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.

We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work. 

Our projects 

There are a number of key strands to our work to support and facilitate pro bono:

• we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators; 

• our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members; 

• our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law.  This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;

• we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono. 

• we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity). 

In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.

The role 

Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession. 

This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England.  You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.

A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales. 

Key priorities for this role will be: 

• To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England; 

• To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area; 

• To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams); 

• To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events. 

• To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales. 

• To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England. 

We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator. 

A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage. 

The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers. 

The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London. 

Primary purpose of role  

To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono. 

Key task areas and duties  

• To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono. 

• To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.

• Support LawWorks’ clinic development work in the region, in line with annual support and development targets. 

• As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date. 

• To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events. 

• To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy. 

• To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required. 

Person Specification 

Essential 

• Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development) 
• Experience of excellent of stakeholder support, relationship building, and collaborative working 
• Excellent written and verbal communication skills, including making presentations 
• Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds 
• Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded 
• Experience of working effectively in a partnership or team to achieve shared objectives 
• Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays 
• Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team 
• A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries 
• A demonstratable commitment to equality, diversity and inclusion 

Desireable

• Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering 
• Previous experience working at a membership/network-based organisation, and/or working with volunteers 
• Experience of coordinating events or training (online and in-person) 
• A sound understanding of web-based communications and strong IT skills 

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Are you a digital technology expert that wants to help Methodist communities explore the online world?

Do you have a desire to develop new ways to fulfil our calling?

Can you inspire others to use and grow technology in their own contexts?

If so, we are keen to hear from you…

The Role

The North West England Methodist District (NWED) is seeking to appoint a Digital Enabler. The role is home-based, with travel throughout the District. The Digital Enabler will facilitate the effective participation by all members in the life of the Church in the North West England District by supporting stakeholders at all levels to facilitate digital evangelism and building and maintaining the District’s online presence.

NWED

NWED came to being in September 2024 following the joining together of a number of Methodist Districts. We cover the geographical area of Cumbria, Lancashire, Greater Manchester, Merseyside, and parts of Cheshire and Derbyshire. Within this are inner city, industrial, post-industrial, suburban, and rural areas – no two towns are the same.

The District embraces a rich breadth and variety of theological perspectives and worship styles. A range of fresh expressions of Church (messy church, café church, arts-based projects, digital spaces etc.) are nurtured without neglecting the other, more traditional, expressions and all are equally valued.

We exist primarily to advance the mission of the Methodist Church in our District by supporting churches and circuits (a circuit is a group of churches served by a team, including one or more ministers). The District seeks to support each circuit and church to meet the needs of their members and the communities in which they serve, offering opportunities to worship, work and learn together.

Find out More

The application closing date is 11th November, 2024.

For an informal and confidential discussion about the role, please contact Heather Fergusson, District Secretary: Administration and Compliance on Tel: 01-772-37-21-60 (Ext: 103) 

Supported Lodgings Coordinator

Permanent

Home based with travel across Cheshire West and Chester as required

37.5 hours per week

Our client

Morgan Hunt is working with a national homelessness charity that delivers a wide range of support and housing services for young people and adults at risk of homelessness, including both emergency and longer-term housing and accommodation services.

An exciting opportunity has arisen to join their new Supported Lodgings service in Cheshire West and Chester. This service aims to provide long term placements for 16- and 17-year-old young people with care experience in the homes of vetted and trained Community Hosts. Working alongside the floating support and accommodation services that provide structured support packages, they enable young people to develop a range of skills as they move towards independent living.

This is a fantastic opportunity to truly make a difference to the lives of young people! Working remotely for the most part, you will manage your own diary and be given the support and encouragement to truly develop the role of Supported Lodgings Coordinator into its own.

The role

• First point of contact for young people and referral partners wanting to access the supported lodgings service.
• Lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts.
• Arrange all aspects of a young person's stay with a host, ensuring they feel welcomed and supported, considering the support needs of individuals.
• Ensure the health and safety of the environment for young people and hosts through regular checks and reporting.
• Provide regular support and planning sessions for young people,
• Work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.
• You will be part of a team responsible for a 24 hour on call service - on call will be subject to staffing levels but currently this is approx. once every 3 months (a week at a time).
• Recruit, vet and train hosts both formally and informally.
• Be proactive in maintaining host' skills and motivation, including training and celebration events, and provide opportunities for them to shape service delivery.
• Carry out regular checks on host accommodation and assisting them to make necessary changes.
• Ensure that all hosts are made to feel safe, secure and valued.
• Proactively work in partnership with multiple agencies including statutory teams, to support the wellbeing and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.
• Lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.

The candidate

• Experience and an understanding of working with people experiencing homelessness, or people in crisis.
• Experience of supporting young people with their support needs, working closely with other key professionals.
• Experience of writing, implementing and evaluating risk assessments
• Experience of supervising or supporting staff.
• Experience of working under pressure with the ability to respond to conflicting demands and challenging situations.
• Ability to find creative and positive solutions to problems, using own initiative.
• An understanding and commitment to working in an assets-based way.
• Good literacy, numeracy and IT skills and the ability to maintain concise and accurate records.
• Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.
• Personal and professional integrity.
• High level understanding of professional boundaries and ability to maintain them.
• Effective collaborative working with a range of internal and external stakeholders.
• Ability to effectively reflect on own practices for ongoing learning and development.
• Respect for the values and ethos of the organisation and its founding partners

Benefits

As well as joining a leading homelessness charity, other benefits include.

• A comprehensive training package tailored to your needs and role.
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years' service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app - 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More.?
• Death in service (4x Base salary).
• Legal Advice line.

If you are passionate about supporting those experiencing homelessness and looking for a role that gives you the opportunity to truly make a difference to the lives of young people, then the role of Supported Lodgings Coordinator could be just the role for you! Apply today to avoid missing out on this opportunity!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.