National Advice Manager Jobs

A Bit about Us:

WellChild, based in the centre of Cheltenham, is the national charity for children with complex medical needs and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.

The WellChild Family Tree is a growing network that exists to connect families across the UK caring for a child with complex health needs with each other and with WellChild. Through its online forum, and programme of activities and communications, it provides members with the opportunity to make friends, make memories and make a change.

What we are looking for:

We are looking for an enthusiastic and well organised person to join us as our Family Information Officer as part of our Family Team. Working alongside the Family Programme Team and wider Programmes Team, this role will fill a critical information gap for the families that WellChild supports and will help the charity attract new and harder to reach families into the WellChild Family Tree network.

Through becoming familiar with relevant policy and guidance for families caring for children with complex medical needs, you will be able to help identify the key issues facing our families and then curate the most relevant, up to date information from a variety of expert sources to help support them whilst also taking the lead on information projects aimed at helping families to thrive at home.

Purpose of the role:

Families thrust into a world of disability and complex care find themselves having to navigate their way through a ‘new normal’ with nowhere to go for relevant information and advice. The result leaves many unaware of their entitlements or the help that might be available. This puts many families under extreme pressure, leading to financial hardship, family breakdowns and emotional strain.

Working within the Family Team and reporting to the Family Programme Manager, this role will continue to develop and expand WellChild’s information provision. This will be achieved through research and delivery of information, tools and advice for families on subjects such as, but not limited to health, legal rights and entitlements, wellbeing and local services.

There are two key parts to this role:

■Identifying key issues/challenges:-

Work with other members of the Family Team and wider Programmes Team to listen and identify common themes and challenges being raised and discussed in the WellChild Family Tree forum; WellChild Nurse network and with other key stakeholders.

■Information Development & Delivery:-

Develop an information/content plan covering a variety of family relevant subjects, focused on the key issues/ challenges & themes raised. Delivering information in a variety of mechanisms designed to engage with families and attract new, harder to reach families.

You will also be expected to provide content for the WellChild Family Tree online forum, create and deliver family workshops based on the resources you create, and develop appropriate monitoring, evaluation, and reporting methods to demonstrate the impact of the information articles and WellChild information hub. You will also be expected to support the development and moderation of a new interactive directory of services for families. Throughout your work you will embed safeguarding processes and policies to keep families safe.

You will be able to:

■Demonstrate recent experience of producing information for vulnerable people with excellent writing and editing skills

■Demonstrate experience in generating and analysing research information

■Confidently use digital and social media channels to communicate to target audiences

■Produce content in a variety of formats; maximising opportunities to engage harder to reach and more diverse families.

■Demonstrate excellent attention to detail

■Demonstrate commitment and ability for strong team working

■Effectively prioritise and work calmly under pressure

■Collaborate with other teams across the organisation such as Comms & Fundraising to maximise promotion of the information hub, In Your Area and events.

You will have:

■A passion for working with families with children who have serious health needs.

■A desire and commitment to improve family’s ability to thrive at home, by providing reliable information to help them on their child’s journey

■Strong communication and organisational skills

■You will have experience using Client Management Systems

■A competent Microsoft Office user

What we can offer:

■Competitive salary circa £25,500

■23 days holiday on appointment rising to 27 days plus 8 bank holidays

■Stakeholder Pension Scheme from appointment

■Employee Assistance Programme

■TOIL for out of hours work

Other:

This is a permanent full-time role, based in Cheltenham. In conjunction with this we operate a hybrid home working/ office working policy.

There will also be some travel to meetings and events required that fall outside of normal working hours.

Equal Opportunities:

WellChild actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charity and families that we work with.

Safer Recruitment:

Safer Recruitment WellChild is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS check relevant to the requirements of the role. For this role that will involve a basic disclosure.

Recruitment Timetable

Application deadline: 9am 19th August 2024

Interview date: Week commencing 26th August

Interview location: Cheltenham

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 12TH AUGUST

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the road safety charity and the National Road Victim Service

Who we are: Brake has been supporting victims of road collisions since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're looking for a dedicated Triage Caseworker to join our dynamic, compassionate National Road Victim Service team in Scotland. Your role will involve delivering high quality support services to those at their most vulnerable following a death or injury on the road.

Not your average job: This isn't a 9 to 5. You could play a significant part in providing trauma-informed support services across Scotland. Make a real difference in the lives of those affected by road traffic collisions. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)

· An extra day of annual leave for your birthday to take whenever you choose 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Employee Assistance Programme 

· Flexible working 

· Ongoing support and clinical supervision 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We are looking for dedicated, adaptable and empathic people with a background in providing high-quality emotional support and advocacy. Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area. 

Key tasks

• Working with the team in Scotland to manage triage caseload, for cases coming into the National Road Victim Service.
• Undertaking an initial assessment of service users’ needs on entry into the National Road Victim Service
• With the support of the team manager and risk manager, prioritising and categorising cases which require immediate intervention, based on assessment of vulnerability and risk at an early stage.

Essential experience and skills

• Experience of an assessment or triage service, including remotely.
• Experience of undertaking comprehensive assessments for service users with complex mental health and social care needs and taking appropriate action to stabilise them.
• Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.

About the team and how we work:

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

We do not accept applications from serious traffic offenders due to the nature of our work. Candidates will be asked to disclose any unspent points at interview. Employees are subject to driver licence checks. 

To apply:

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible

As CTA's Business Development Manager, your role involves increasing the uptake of MiDAS training and growing CTA membership. To do this you will need to have/develop an in-depth knowledge of the sector, be able to conduct your own research, develop relationships with our key stakeholders, and track performance metrics.

Responsibilities

Promoting CTA services, increasing uptake, and retention.

• Build and maintain strong relationships with existing members, ensuring their satisfaction and engagement to retain our existing membership.
• Develop and foster relationships with local authorities, umbrella organisations, charities, voluntary organisations and other stakeholders across the UK to promote CTA membership offerings.
• This will include creating a promotional package for CTA membership to be delivered to organisations across the UK.
• Develop and implement a comprehensive marketing and outreach strategy to promote MiDAS training courses.
• You will do this by collaboratively working with MiDAS customers, training providers, local authorities, and community organisations to raise awareness of MiDAS and its benefits. This will include running workshops, webinars, and information sessions to educate potential clients on MiDAS standards and certification that encourage participation in MiDAS training.
• Build and maintain connections with commercial organisations affiliated with CTA, ensuring strong relationships, and the offers are relevant adding value to CTA membership.
• Identify and pursue new business opportunities, including creating focused campaigns to attract new members and boost membership sales. This will include collaborating with CTA’s Country Directors and Development Officers to share these campaigns and involve them in the process.
• Using available internal MiDAS sales and participation data, develop a thorough understanding of who purchases and uses the product and how this can be leveraged to increase participation in the training programme and drive its income.
• Responsible for contributing to the MiDAS / Training newsletter
• Make the best use of social media, including content creation, to promote CTA membership and training offering.
• Work with senior leadership group to develop our sales systems and processes.
• Provide excellent customer service to address inquiries, resolve issues, and encourage membership renewals.

Research, analysis and reporting

• Develop and implement strategies to identify trends within the Community Transport sector and beyond. In doing so you will identify potential new stakeholders, potential threats, opportunities and areas for growth.
• Monitor developments within the wider voluntary and transport sector and adjust strategies accordingly.
• Use these insights to regularly provide feedback to the leadership group and make recommendations for growth.
• Track and report on key performance indicators related to MiDAS training and CTA membership. Including providing regular updates to management on progress, challenges, and opportunities.

Person Specification

Essential

Experience & Qualifications

• Extensive experience in business development and/or sales roles, including the creation of metrics for setting targets and measuring success.
• Experience and understanding of the community & voluntary sector.
• Experience of building strong working relationships with colleagues, partners and external stakeholders at all levels (including senior leaders) to deliver results on behalf of an organisation.
• Experience leading and participating in collaborative endeavors with other organisations through partnerships and alliance building.
• A qualification or experience relevant to the role and evidence of continual professional development.
• Experienced in creating marketing packs, promotional material, and presenting that material in varying formats.
• Experience working at both regional and national level.
• Ability to harness opportunities and develop campaigns to promote and sell services.

Desirable:

• Experience working within a community transport, membership organisation, transport, or community and voluntary organisation; ideally in a business development/sales position.

Knowledge, Skills & Abilities

Essential

• Excellent interpersonal and organisational skills, with an emphasis on collaboration and working well in a team.
• Strong communication and negotiation skills, including confidence to speak and present to different audiences.
• Ability to collect and interpret data and use it to drive planning and delivery of strategy. Highly motivated to deliver success.
• Excellent written and verbal communication skills.
• Willingness to challenge the status quo and received wisdom to find more effective ways of delivering outcomes.
• Strong IT and digital skills – including MS Office and digital communication tools.
• The ability to work on your own initiative and prioritize workload.
• Strong attention to detail.

Values & Attitude

Essential:

• A demonstrable commitment to our organisation’s values.
• Strong commitment to, and understanding of the principles of equality, diversity and inclusion.

Full job pack available on the Jobs section of the Community Transport Association UK website.

Your application should include the following two things:

• A personal statement that’s no longer than two sides of A4. Share your motivation for applying for the role and how you meet the essential requirements from the knowledge, skills and abilities section of the Person Specification. An up-to-date, detailed CV including all relevant employment history and key achievements in your most recent role(s).
• Please also ensure your CV has your email address, phone number including names and contact details of two people who can provide references, one of whom should be your most recent employer. We will only request references once we have chosen an applicant we wish to appoint. Also, ensure your CV does not contain personal data such as DOB, gender, nationality, etc.

As the commissioned Restorative Justice Service for London and a Registered Service Provider with the Restorative Justice Council, Calm Mediation are committed to providing safe, high quality support to RJ participants.

If you are an experienced Restorative Justice practitioner with the skills and knowledge to support the complex needs of those affected by serious crime, this role is for you.

The RJ Senior Case Coordinator will be the first point of contact for complex referrals into the service and will manage a busy and varied case load.  You will be responsible for progressing referrals including undertaking risk assessments and case reviews, liaison with referrers, police, probation and prisons and attending RJ approval panels, supervising and supporting our team of volunteer practitioners who facilitate the casework and undertaking a variety of administrative duties associated with the role.

You will be an RJ practitioner of Advanced level, with a varied experience of sensitive and complex case work.  Experience of supervising and supporting volunteers and knowledge of Salesforce case management system is desirable.

You will be supported in your professional development and RJC registration or renewal and membership.  There will be opportunity for facilitation of case work, relevant training and continued professional development.

This position will be a flexible hybrid role - working remotely from home and/or from our office premises in Camberwell, South East London - with an expectation that you will travel to team meetings and events in London several times per year and undertake in-person case work across London and the wider prison estate.

If this role suits your skills and experience, kindly submit a CV that includes a summary of your Restorative Justice case work experience and/or a current RJC practitioner registration certificate

All applicants should be trained RJ Facilitators and hold a relevant RJ training certificate.

Shortlisted applicants will be notified by email.

Successful applicants will be subject to a DBS check.

Adult Carers Service Manager

About us

Angus Carers Centre is a rights-based charity working with and for unpaid carers from all walks of life living across Angus. We exist to improve the quality of life for all carers by building genuine and equal relationships, connecting carers with each other to create a sense of belonging and community, providing practical and emotional supports, and influencing change at local and national level. 

Established in 1996, we have grown significantly over the last 25 years, and we are now supporting nearly 2,000 unpaid adult and young carers across Angus. Our talented and passionate team of 25 staff and over 20 volunteers ensure the needs of our carers are meet. Together with our volunteers we strive to provide a first-class service to carers and their families, to make a lasting difference to their lives.

Our vision is that all unpaid carers in Angus will receive appropriate information and support to enable them to feel valued and confident in their caring situation and to develop their own potential.

Why should you consider applying?

The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.

You will form part of the Leadership Team. You will be making an impact by building authentic and empowering relationships with our dedicated and change-driven teams supporting unpaid carers, their families and partner organisations. You will lead on the development of our service demonstrating its impact and added value. But most importantly, you will put the voice of carers at the centre of what we do.

Reporting to the CEO, you will have a positive non-judgemental regard and help unpaid carers exercise their rights and support them to realise their potential.

Job overview

The postholder will:

· Create a safe environment for unpaid carers to build genuine relationships to participate in meaningful and engaging activities allowing them to express themselves, share their dreams and aspirations.

· Manage the development of Angus Carers Centre’s services, including identifying unmet need, monitoring, and maintaining standards in line with contractual agreements, and good practice.

· Provide leadership, management, coaching, support to the team members.

· Be responsible and accountable for the management of the team’s financial budgets in line with Angus Carers Centre’s financial and business support procedures.

· Measure the impact of our work in a creative and ethical manner ensuring lessons learnt are identified and taken forward, reporting on outcomes and progress towards strategic objectives.

· Work closely with other teams to ensure collaborative culture and synergies prevail across all areas of Angus Carers Centre’s work.

· Maintain and build relationships with a broad range of public, private and Third Sector organisations, including schools, community groups, health and care providers, and others.

· In collaboration with other teams, use the evidence of impact of our work to influence policy and practice within the local area and beyond.

· Ensure organisational and local safeguarding and health & safety policies are adhered to and effectively implemented.

· Support teams in identifying unpaid carers’ needs, circumstances, and outcomes, and support them to achieve them by working collaboratively with colleagues, partners agencies and other organisations.

· Ensure unpaid carers’ voices and opinions are heard and taken into account in decision-making processes.

· Work collaboratively with Angus Carers Centre’s teams to achieve its vision and strategic objectives.

· Continuously learn, reflect, and improve what we do to ensure evaluation is embedded into practice, and reflects agreed outcomes.

· Raise profile of Angus Carers Centre by facilitating information and development sessions with a wide range of organisations, communities, and individuals.

· Speak truth to power in a respectful, impactful, and authentic manner.

· Comply with Angus Carers Centre’s policies and procedures.

Job overview

The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.

Key values

· Strong sense of integrity.

· Authentic and true to themselves and others,

· Compassionate and boundaries,

· Drive for social justice and equity.

Qualifications and knowledge:

· Bachelor’s or master’s degree such as Social Work, Community Development, Youth Work. Equivalent qualification or five years’ experience at a senior level.

· Understanding of Human Rights, the UNCRC and Children’s Rights and the needs of diverse individuals and communities,

· Knowledge of the policy and practice areas of the social care sector in Scotland, including SSSC, Care Inspectorate and the new National Care Service.

· While we would welcome the knowledge gathered through a relevant qualification, we are just as interested in relevant work experience.

· Demonstrable continuing professional development in relevant areas

· Full Driving License and a suitable vehicle for work with business insurance.

Experience

· Experience of leading, motivating and building teams through times of change.

· Experience of the social care sector in Scotland, including the policy landscape affecting local authorities, health boards, health,and social care partnerships.

· Experience of multiagency working supporting the development and delivery of services within local communities.

· Experience of working with a range of stakeholders, senior officials, Trustees, the public and partner.

Working hours

35 hours per week subject to organisational needs. Some work may have to be undertaken outside office hours, including evenings and weekends.

Special conditions

The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a Disclosure Scotland check.

Office base

The post is based at 8 Grant Road, Arbroath, DD11 1JN.

Equal opportunities

Angus Carers Centre is committed to being an Equal Opportunities Employer and we encourage candidates from diverse backgrounds to consider joining Angus Carers Centre.

Benefits

· Training and development opportunities

· Employee Assistance Programme

· 6% employer pension contribution

· Free car park

· 31 days of annual leave

· Flexible working, subject to organisation’s needs.

A fantastic opportunity has arisen to join our Fundraising and Supporter Engagement Team as Legacy and In Memory Manager.

The Legacy and In Memory Manager will be responsible for growing Legacy and In Memory income to meet agreed annual targets. You will inspire people to give, developing and implementing a strategic cultivation and stewardship programme, building upon, and expanding YHA’s successes to date.

This is a hybrid role, with the post holder expected to be in the office on agreed dates.

What can YHA offer you?

YHA is somewhere a little different, certainly not your average office. YHA offers a fantastic benefits package including:

• We pay £34,664 - 38,000 per annum - this is a full time (37.5 hrs / week) role.
• You will get access to YHA’s staff discount and cash back portal.
• Free YHA Membership each year.
• 10 nights free hostel stays per year for you and up to 3 friends or family.

There’s lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.

What will you be doing?

Working with the Fundraising and Supporter Engagement Team you will be:

• Working with the Senior Individual Giving Manager to develop, manage, and plan to grow Legacy and In Memory donations.
• Ensuring all materials produced are accurate and compliant with relevant data protection, charity, gift aid legislation and the Fundraising Regulator’s Code of Fundraising Practice.
• Representing and protecting the charity’s interests in the administration of Legacies, in line with Probate Law, Estate Administration Law, Institute of Legacy Management best practice and Charity Commission guidelines. Keeping abreast of all developments in legislation and regulatory control which cover Legacy and in memory fundraising activity.
• Liaising with the Senior Individual Giving Manager to shape, plan and deliver a Legacy and In-Memory strategy that delivers income growth, maximising the conversion of donors into Legacy Pledgers.
• Supporting other teams and members, undertake activities, develop reports in a timely manner and in line with best practices.
• Developing and assisting in a programme of training around legacies and reporting.

What Skills and Experience do you need?

• Experience of developing and implementing a Legacy and In Memory strategy, marketing activity and supporter engagement
• Experience of cultivating supporters through to a Legacy ask
• Experience of developing and delivering stewardship plans for enquirers, donors and legators
• Experience of developing and implementing legacy marketing plans
• Experience of working with and managing external agencies
• Experience of delivering Legacy cultivation events
• Experience of reporting and analysing
• Experience of using specialist Legacy databases and/or a CRM database and legacy administration
• Experience of charity law in relation to Legacies, Gift aid, and information management
• Speaking confidently to supporters and colleagues about legacies
• An understanding of YHA, its Charitable Objects and the sector
• An understanding of the importance of confidentiality and handling sensitive information
• Proficient in the use of Microsoft Packages (e-mail, word processing and spreadsheets)
• Flexible approach to working, including some weekend working and occasional visits to the network. Ability to travel across the network and to stay overnight when delivering supporter events
• Results focused whilst displaying integrity in own behaviour and dealings with others
• Proactive self-starter, with the ability to work on own initiative

We value lived experience just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development, however, some of our roles will have further skills requirements.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). Please also attach a cover letter / personal statement as part of the application process.

If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week.  Working with a vibrant team of over 60 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food.  We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Part-Time Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health and safety standards, support the Project Director to achieve agreed outcomes and goals.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision.  Strong organisational and planning skills, as well as good people management and interpersonal skills are essential.  Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us at the earliest possible opportunity.

Monday, Wednesday and Thursday are the days we expect to require this role. 

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.

Applications should be sent by 5.00pm on August 12th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments,  please send an email to us giving us your name and a contact phone number and we will respond as soon as possible.

Deputy Manager

We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.

Position: Deputy Manager- Acasă

Location: Westminster and Southwark

Contract: 6 months, with the possibility for extension

Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)

Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits

Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.

You will assess referrals to ensure prospective clients meet Acasă eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.

On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.

A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.

Key responsibilities include:

· Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact

· Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service

· Creating relationships with and working closely with local authority partners, as well as  building relationships with colleagues in central and regional government, as well as organisations in Romania

· Working flexibly, for example by joining late-night and early-morning street outreach shifts

· Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.

· Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK

· You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence

· Managing this fund, as well as the wider budget including travel costs.

· Compiling and presenting monitoring reports for funders

About You

You will need to have the following skills and experience:

· Fluent Romanian speaker.

· An understanding of the particular challenges and discrimination faced by Roma people.

· Experience working and building trust with homeless or vulnerable people.

· Experience in taking responsibility for operating safeguarding requirements and procedures.

· Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.

· Experience in working creatively to tailor services to individuals.

· Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.

· Ability to administer a budget over the course of a project.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

You have an excellent understanding of mental health issues, substantial experience of working in a social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Team Manager.

The Old Moat Garden Centre and Café is a social enterprise service which helps people living with mental ill health regain important life skills and build confidence in a safe, friendly environment. Every purchase made in the garden centre and café funds our wellbeing programme and we also run several fundraising events that have become popular locally. We’re at the heart of the community and offer a unique working environment for someone who wants to enable individuals to lead independent lives. 

As Team Manager, you will be responsible for the management of the wellbeing service. As well as ensuring the very best delivery and offering direct support to Service Users, you’ll be responsible for promoting the service and managing all referrals. This challenging front line role comes with responsibility for line managing and providing supervision to our team of Horticultural trainers and casual staff.

To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individuals with complex needs. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Are you looking for a varied and exciting role where no two days will be the same? Epilepsy Society - the UK’s leading epilepsy medical research charity is looking for a creative and talented Communications Manager for a six-month period.  

A bit about the role

Through the development and management of content, you will play a critical role in raising awareness and the profile of our medical and research expertise, increase our level of support and subsequently generate income.

The nature of our work means that we have many amazing stories to tell. It will be your responsibility to tell them in the most compelling way. You will use a suite of mediums including video, print, audio, email and web.

As the charity's in-house news outlet, you will work on stories with the medical team, care service managers, the channel team, the Head of External Affairs and Helpline and Information Manager, freelance graphic designers and printers.

Some information about us

Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we offer

We offer a generous holiday allowance (27 days plus bank holidays), with the ability to buy and sell annual leave, a generous Employee Referral Scheme, length of service awards, access to shopping discounts and cashback with thousands of retailers, a staff recognition scheme, and excellent training and development opportunities.

We also have a generous group pension scheme, life assurance and an employee assistant programme (with confidential helpline with any support you might need).

On-site, there is plenty of free car parking, a Café and beautiful grounds to work in and be surrounded by.

The post holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.)

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter. Your covering letter must explain how you meet the specifications of the role and why you would like to work at Epilepsy Society.

An DBS (Disclosure & Barring) check will be required before appointment is confirmed. 

Please see the attached recruitment pack for the full job description. 

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

We have a fantastic opportunity to join us in the position of Project Development Co-ordinator, to work on either a full or part time basis. Job Share applications are also welcome.

Covering the operational, strategic and delivery of work we are looking for a Project Development Co-ordinator to operate across the South-East, within Kent or with the ability to travel across Kent. Travel within and occasionally outside the regions will be a necessity. 

This post provides an exciting and rewarding opportunity to supervise, deliver and lead on our stakeholder and community engagement across a region to support the delivery of NEA’s work programme.  The role will help deliver projects that can change lives, particularly during the energy crisis.  NEA’s project work aims to bring improvements to the health and wellbeing of low income and vulnerable householders, through one-to-one advice, group awareness sessions, upskilling and sharing of best practice.

Delivering on a range or projects, which demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders, you will understand and drive the development of partnerships working with local authorities, housing providers, and various other partners.

 You will oversee the delivery of project outputs and outcomes, delivering energy and fuel debt advice directly to householders and be responsible for the preparation of reports to funders including collation of evidence of outcomes achieved; maintaining relationships with a network of stakeholders across a region. 

You will also work with the Project Development Manager to identify and develop new programmes of work, including preparation of funding applications, presentation of funding proposals to relevant funding bodies and to ensure effective liaison of NEA’s work programme with other activities within NEA.

WHAT YOU WILL NEED TO SUCCEED 

You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.

It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.

You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress.

You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives;

Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable. 

WE ARE OFFERING 

• £32,641 to £37,304 (FTE) – Salary Grade SO1 – SO2, Points 23 – 28. Staff usually commence at the starting point of the scale 

• 11½% non-contributory pension 

• 25 days (FTE) annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus all public holidays per annum 

• Flexible working arrangements

• Enhanced family friendly payments

• Employee Assistance Programme

• 2-year Fixed Term Post 

The closing date for all applications is Monday 29 July 2024 at 12.00 noon. Interviews will be held in the 2 weeks commencing 12 August 2024.  Full details will be provided to candidates invited to interview.  

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview. Full details including an application form and job description are below. 

If you do not hear from us within 14 days of the closing date, please assume that your application has been unsuccessful.

Please note CVs will not be accepted as part of the application process.  No agency or advertising enquiries please. 

Consultancy services required

Parkinson’s UK works with health and social care professionals to transform Parkinson’s services across the UK.

We do this through the Parkinson’s Excellence Network (PEN), a network of around 6,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.

We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.

We currently have two vacancies for Parkinson’s specialist nurses on the national Clinical Leadership Team.

What will be expected of you in this role

You'll:

• Provide strategic guidance to the Parkinson’s UK team through the monthly
• Parkinson’s Excellence Network Steering Group.
• Bring your expertise as a Parkinson’s specialist nurse, acting as a source of expert
• clinical advice for Parkinson’s UK teams.
• Drive engagement and participation with the Excellence Network.
• Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services.
• Act as a professional ambassador for the Excellence Network.
• Attend the annual in-person PEN National and Regional Clinical Leads meeting.
• Support the PEN national calendar of events through attendance or promotion. This includes Excellence Hub meetings and other activities centred around our national priorities.
• Join relevant governance groups, including the UK Parkinson’s Audit Governance Board.
• Act as a clinical media spokesperson for Parkinson’s UK on occasion (optional; training will be provided if required).

What expertise you'll bring

You'll:

• Be an experienced UK-based Parkinson’s specialist nurse with exceptional interpersonal and influencing skills.
• Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.

What you can expect from Parkinson's UK

You'll:

• Be formally welcomed and introduced to the Excellence Network and your role
• Be provided with an introduction pack so that you can gain an understanding of where your role fits in.
• Meet with the Professional Engagement Lead or Associate Director of Policy & Health Strategy after 6 months in the role for a review meeting and then annually thereafter (or more frequently if required).
• Be provided with a set of resources and information to support you in your role eg. aready made presentation on the PEN.
• Be invited to an annual event for the National and Regional Clinical Leads, to provide updates, training and opportunities for discussion.

A bit more about the opportunity

Time commitment will be 0.5 days per week (1 programmed activity) to be worked flexibly across the month.

Monthly rate will be based on skills and experience.

Term of consultancy services will be set tenure of 3 years from date of appointment, with an option to extend once for a further 3 years.

We will also ask you/your employer to send across a monthly/quarterly invoice to the Professional Engagement Team at Parkinson’s UK and include a short paragraph outlining what you’ve done in the role each month. We can provide an example of this.

How to apply

Please apply by emailing with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined above. Please state the area you’re based in your application.

Closing date for applications: midnight on Sunday 28 July.

Shortlisted applicants will be invited to an interview and we’ll be aiming to hold interviews week commencing 5 or 12 August.

Ealing and Hounslow Community Voluntary Service (EHCVS) is a registered local charity with over 40 years of experience supporting voluntary and community sector (VCS) groups in Ealing and, since 2012, in Hounslow. Our mission is to enhance the quality of life for less advantaged individuals by empowering local charities and volunteer organisations.

In this rapidly changing world where our sector continues to face many challenges and take on new opportunities, it is highly appropriate that Ealing CVS undertake reviewing and planning for the next three years. Consulting with our stakeholders has been a refreshing process. It has allowed us to study how well we delivered our core themes developing, connecting, representing, and innovating with the third sector in Ealing and Hounslow - and to establish new and more relevant work themes for future delivery.

Ealing and Hounslow CVS is a second-tier organisation that works with local charities and voluntary organisations in Ealing and Hounslow. Its overall aim is to provide a professional and effective service to local voluntary organisations through assistance, forming consortia, and bidding for major tranches of funding aimed at improving the lives of the local communities.

Role Overview:​​

• Provide infrastructure support to local voluntary and community sector (VCS) groups and social enterprises. ​

• Engage in one-on-one and outreach meetings to better support community needs. ​

• Develop and manage VCSE networks focusing on key themes like Children, Families, and Young People, Health and Wellbeing, Digital Isolation, and Safeguarding. ​

​

Key Responsibilities:​​

• Develop and oversee the implementation of detailed work plans for the development and funding advice service. ​

• Assist VCS organisations with monitoring, reviewing, and evaluating their impact. ​

• Provide guidance on funding streams, review proposals, and offer feedback. ​

• Advise on legal structures, policies, and charity registration processes. ​

• Planned and delivered training programs in collaboration with EHCVS staff or external trainers. ​

• Promote best practices and support the development of business plans, fundraising strategies, and quality assurance policies. ​

For more information see our recruitment pack 

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