National Advice Manager Jobs

Title: Housing Officer
Location: Activity-based/Hammersmith
Contract type: 1 year Fixed term contract
Hours: Full time 35hours Monday - Friday
Salary: £36,321

Closing date: midday Monday 9 September 2024

These are exciting times for Women's Pioneer Housing. We have recently achieved planning permission for two new developments and over the next 2 years, we will be developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.

Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.

Reporting to the Housing Services Manager, we are looking for a Housing Officer to join a small team in a busy, fast-paced environment. You will manage a patch of approximately 260 properties in West London and will be responsible for managing rent and service charge collection, lettings and antisocial behaviour, as well as supporting our residents with general enquiries. We work with colleagues across all areas of the business to provide an excellent service for our residents, helping drive up resident engagement and satisfaction, as well as meeting key performance targets.

Ideally you will bring direct experience in these areas however, relevant transferable skills are as important. You must be an effective communicator be organised, empathetic and understand the need to create effective resolution outcomes. You will be visiting residents in their homes, talking to them on the phone and corresponding with them in writing so excellent interpersonal, verbal and written communication skills are crucial for this role. You will also be working with external agencies, including the Police and Social Services and be capable of forming effective partnership arrangements.

You will be equipped with mobile technology to deliver a flexible service, visible and accessible to our residents. We want individuals who are able to find positive outcomes and who can demonstrate a passion for customer service with residents at the heart of what you do.

What you bring will allow you to work collaboratively with staff across the organisation and with our residents where you will professionally and positively interact with different groups of people, building relationships where you are trusted and inspire confidence. You must be able to prioritise your work, pay attention to detail and ensure you meet tight deadlines.

You will contribute to ensuring our quality standards are met and our services deliver in meeting our residents’ expectations. To do this you will be able to translate and apply information, policies and legislation, demonstrating excellent verbal and written communication skills in your dealings with stakeholders. Your IT skills will bring a proven ability in the use of various software packages to accurately populate and record information.

To have an informal discussion about the role please call us to speak to Natasha Roberts, Director of Operations.

Your completed application must be sent to our HR Mailbox by midday on Monday 9 September 2024 and must include:

• Your CV
• A supporting statement explaining how you meet the requirements of the role
• A Completed Diversity Monitoring Form

Interviews will be held during the week commencing 16 September 2024 at our offices in Hammersmith, West London.

The PR and Media Officer is responsible for developing and delivering PR activities to ensure effective communication with stakeholders, media and the public. A primary objective is to establish and raise the profile of KCLSU across media – trade, local and national. 

Working in a small team, the successful candidate will play a key role in delivering successful media campaigns and daily management of media enquiries, always in line with KCLSU's strategic objectives.

Key responsibilities include:

1. Raise KCLSU's profile, creating an understanding among key audiences by presenting the Student Union's core messages and services in specialist and mainstream print, broadcast, online and digital media.
2. Develop strong relationships with journalists/press agencies in both mainstream and Higher Education media.
3. Work with student officers and colleagues to achieve high-quality media coverage and public awareness for issues of importance to KCLSU.
4. Support and deliver PR and Media campaigns which align with KCLSU strategy.
5. Collaborate with student newspaper ROAR to promote upcoming events and other relevant KCLSU news.
6. Explore fundraising opportunities through media coverage.
7. Assist the communications team in written and verbal communications.
8. Monitor KCLSU's PR activities with periodic reports to the line manager and Head of Communications and Digital.

Person Specification

As PR & Media Officer, the role holder should be an organised and cool-tempered professional who is able to handle a crisis. They will have a creative mind and excellent communications skills, with experience in public speaking and project management.

The successful candidate will hold the following personal and professional attributes:

1. Excellent interpersonal, verbal and written communication skills.
2. Confidence to network and work collaboratively.
3. Strong organisational skills with an ability to think and plan strategically.
4. Excellent time management skills and ability to juggle competing work priorities while under pressure.
5. Enthusiam to work in the education sector with a young and energetic team.
6. Awareness and interest to learn more about the HE sector.
7. Flair, energy and adaptability.

This position also requires a candidate with a degree in Communications, PR, Journalism or any other subject relevant to the job requirements.

Benefits of Working for KCLSU:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
• Discounts and Venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility: To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.

Job title: Employment Adviser

Location: Hybrid. Involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum)

Salary: £24,000 - £26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: Permanent

Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.

Purpose of the role:

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.

You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We have eight exciting and fulfilling new roles in the North West and South Yorkshire Sickle Cell Children and Young Persons’ Peer Mentoring team

The Peer Mentoring programme aims to improve the health and wellbeing of young people (aged 10-24) with Sickle Cell Disorder (SCD) across North-West England (Liverpool, Manchester) and South Yorkshire (Sheffield).

Roles Available:
3 x Lead Mentor
5 x Mentor

We are also looking for a mentor administrator. See separate advert for details.

See below for further details on each role.

Lead Mentors : 3 roles

Positions Available:

Liverpool: 1 Lead Mentor

Manchester: 1 Lead Mentor

Sheffield: 1 Lead Mentor

Base:Flexible home working, with other locations to meet the needs of the young people.

Accountable to:North-West and South Yorkshire Programme Manager

Manages: Liverpool and Manchester: 2 Mentors, Sheffield: 1 Mentor

Salary:£15.00 per hour (sessional basis)

Length of contract:Fixed term, 12 months (subject to the outcome of negotiations with funders).

Role Purpose

The Lead Mentor will be managing the mentor team as well as working in partnership with the local NHS local patient/family Support Groups in their region. They will deliver mentoring sessions to young people on a sessional basis.

Mentors – 5 roles

Positions Available:

Liverpool: 2 Mentors

Manchester: 2 Mentors

Sheffield: 1 Mentor

Base:Flexible home working, and other locations to meet the needs of the young person.

Accountable to:Local Lead Mentor

Manages:N/A

Salary:£12.35 per hour (sessional basis)

Length of contract:Fixed term, 12 months (post will be continued subject to the outcome of negotiations with funders).

Role Purpose

Mentors will deliver mentoring sessions on a seasonal basis to young people. They will work with the Lead Mentor as well as in partnership with the local NHS and local patient/family support group.

To apply

Using the application form on our website only. Please note we do not accept CVs.

Closing date for all roles :

12pm Monday 30th September 2024

Do you want to work as part of a dynamic and engaging team supporting Young People in Northampton?

Due to project expansion, Aquarius Young People’s Substance misuse team are recruiting for several Young People’s Practitioners across the county.

Aquarius has been providing structured and targeted interventions to young people engaging in, at risk of substance misuse or affected by parental substance misuse for many years.

The post holder will work on an outreach basis, including visiting schools, colleges & universities, places of worship, youth service provisions & local community venues. Raising the profile of substance misuse services available to young people and also providing young people with that first point of contact providing advice and further direction into accessing the right support, particularly targeting outreach to engage 'difficult -to-reach' young people.

Holding relevant experience with skills or qualifications in either substance misuse/youth work/psychology/counselling/ mental health/social care you will also:

• Have experience of working with at risk/vulnerable people in a community setting
• Be able to deliver group work
• Be knowledgeable about: safeguarding children, confidentiality, consent and mental capacity and Hidden Harm
• Adopt a flexible approach to work - hours and locations

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme

This is a part-time role with flexible working patterns.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

This is a fantastic opportunity to work for a charity providing vital support to some of
the most deprived members of our community. The Watford and Three Rivers
Refugee Partnership (WTRRP) provides services to refugees, asylum-
seekers and other vulnerable migrants in our area, to improve their well-being and interaction with the local community and services. The Casework Coordinator role will focus on ensuring that asylum seekers and refugees engaging
within our service will receive specialist information, advice and advocacy support.
This role will provide support to clients dealing with key issues of
immigration, housing, welfare and health. You will work alongside a strong
established group of volunteers who currently provide a number of roles within the
organisation.

Responsibilities:

• Manage a caseload of clients who require specialist advice and support, ensuring that cases are progressed effectively, including detailed record-keeping.
• Work effectively with the Committee, Office Manager and caseworker
volunteers to ensure issues are resolved. This includes the running
of regular Case Review meetings and managing the minutes and case
records.
• Offer support and guidance, including training where appropriate, to volunteer
Caseworkers and Befrienders.
• Implementation of our safeguarding policies coordinating with our
Safeguarding Lead.
• Take a lead role in weekly Drop-In sessions on
Tuesdays 11am – 1pm.
• Manage a referral phone line.
• Process enquiries about WTRRP, take referrals for clients and contribute to
regular referral intake meetings, offering triage support and signposting.
• Create links and work effectively with public sector agencies to ensure our clients can access all entitled support in a timely and appropriate manner.
• Create effective referral relationships within the refugee sector and wider
charity sector to ensure our clients have access to high quality and effective
support through specialist agencies and services.

Qualities and skills:
Be able to work on your own initiative and independently, with good
organisational skills and IT knowledge.
Be a team-worker with good communication skills, and should have
experience of casework and of working alongside volunteers. You will have an understanding of
safeguarding of vulnerable adults and children.
Have a good understanding of the issues affecting asylum seekers, refugees
and people seeking Leave to Remain and the barriers they face.
Experience in relation to the benefit
system, be able to keep up with law changes as they take place and the impact of these changes on our clients.

Desirable experience:
Experience of advocating on behalf of vulnerable client
groups to ensure that they get fair access to services, including a
knowledge of housing options available and the mechanisms that can
be used to advocate effectively on behalf of clients.
Experience of working with people from a wide variety of cultural backgrounds,
and/or skill in languages.
OISC Level 1 (or higher) qualification or are willing to study for this in the future.

Proposed terms of employment:
• Salary: £27,000-£33,000 depending on experience and qualification
• Duration of contract: two years, extendable
• 37 hours per week. Occasional evening and weekend work for committee and volunteer support meetings.
• Place of work: WTRRP office, hybrid and outreach which may include appointments in the community.
• Holiday entitlement: 20 days plus bank holidays including the days
between Christmas and New Year.
 

Our work

Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:

· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.

· Social research: exploring social issues affecting people and communities in greater depth.

· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.

Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.

Our clients

Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.

What to expect

You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.

This could look like:

• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.

• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.

• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.

• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.

Junior Researcher and Researcher roles

A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.

A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.

About you

You will be someone who: 

· Shares our values and demonstrates them through their work.

· Is capable of building professional relationships with colleagues and partners.

· Manages their time effectively, capable of being flexible and adaptable.

· Is proactive about your professional growth and learning.

· Is great identifying challenges and good at problem solving.

· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.

We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.

Examples of relevant experience includes some of the following:

· Engaging with places and communities, working with people from diverse backgrounds.

· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.

· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).

· Creating polished outputs through a combination of excellent research skills and strong visual design skills.

Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.

Job description

Duties and responsibilities

Conducting Research and Analysis

· Supporting with drafting research tools, evaluation frameworks and analysis plans.

· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).

· Undertaking quantitative research (for example, analysing survey results).

· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).

· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).

Supporting clients

Especially relevant to the Researcher role.

• Drafting sections of professional reports in MS Word and PowerPoint.

• Presenting findings to clients and facilitating learning workshops.

• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.

Company

• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.

• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.

• Promote equal opportunities and cultural development.

• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.

Person Specification

Values and equalities

• Demonstrable commitment to the principles and practice of equal opportunities in employment
• Identify with the values and ethos of Renaisi-TSIP

Experience

• 1-2 years of relevant professional or academic experience
• Experience of analysing and synthesising complex information
• Experience of producing written work to a high standard
• Experience using Excel or a similar software package
• Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
• Experiencing of working or volunteering in the social sector

Knowledge

• Knowledge of good research ethics
• Knowledge of quantitative and qualitative research methods
• Understanding of safeguarding policies and protocols
• Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity

Skills

• Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
• Able to establish positive working relationships with people from a range of professional disciplines
• Able to complete tasks to tight deadlines
• Able to prioritise and plan work
• Able to take responsibility for managing small research and evaluation projects
• Interpersonal skills and empathy for others
• Excellent IT skills
• Good analytical skills and critical thinking
• Descriptive analysis skills, including summarising and visualising data
• Knowledge and awareness of economic evaluation methods or inferential statistics

Qualifications

None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.

Are you ready to lead transformational change at CHAS by harnessing the power of authentic and inspiring storytelling?

About Us:

At CHAS, we provide unwavering care for children who may die young and their families, at every step on this hardest of journeys. We make sure that no family in Scotland has to face the death of their child alone. Since launching our new Strategic Plan in April this year, we’re embarking on our most ambitious journey yet - one that will transform the experience of children’s palliative care across Scotland for dying children and their families. Joining CHAS now is more than just a job; it’s about making a profound, lasting difference for generations to come.

The Role:

We’re seeking a visionary and dynamic Interim Head of Marketing and Communications (maternity cover) to lead our efforts in bringing this ambitious vision to life, at the cusp of an exciting period of growth and change for CHAS. You’ll be a key member of the organisation’s leadership team, responsible for leading your team to develop and execute comprehensive marketing and communications strategies that will raise awareness of CHAS, drive action in time, money and voice, and support an outstanding experience for all of our stakeholders and audiences.

About You:

• You’ll have an excellent track record of leading successful marketing and communications teams, particularly through periods of change and growth.
• You can see the big picture and are adept at translating vision into actionable plans that deliver measurable results.
• You’re creative and have a knack for excellent storytelling.
• You’re a natural leader who can motivate and empower others to achieve their best and bring others along with you to support your vision.
• You have excellent written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse audiences.
• You are well-versed in the latest digital marketing trends and tools, with a keen understanding of how to harness their power for good.
• You possess strong PR skills, with experience in media relations, reputation management, and crisis communications.
• Above all, you’re driven by a deep commitment to making a difference every single day.

Why join us?

This is more than a job—it’s an opportunity to be at the forefront of a transformational journey that will have a profound impact on children with life-shortening conditions and their families, all across Scotland. You will have the chance to work with a passionate, dedicated team who are committed to achieving our ambition. Together, we will create the conditions for success, not just meeting our goals but surpassing them.

If you’re ready to embrace this challenge and lead with passion, we want to hear from you.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite an any of our sites across Scotland.  CHAS offers flexible and family friendly working, and are happy to discuss working arrangements that work for you.

• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply! 

Follow the link below to find more information including:

· Full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

We expect interviews to take place Friday 20 September 2024

This post is subject to a Basic Disclosure Scotland check.

As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT

Scope of role

1. Providing tailored financial advice and support.
2. To maintain detailed case records.
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Key Responsibilities

1. Accurate, effective and individually tailored advice
2. Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
3. Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
4. Complete assessments which lead to appropriate referral to an in house debt adviser
5. Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to

   set their own priorities.

6. Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.

Detailed case records

1. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
2. Ensuring all case records and written up in a timely manner.
3. Monitor and report on client engagement and outcomes from advice sessions.
4. Familiarity with CRM systems and practices (Customer Relationship Management system).
5. Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.

Up-to-date training

1. Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
2. Maintaining an up-to-date record of all training sessions.

Teamwork and Collaboration

1. Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
2. Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money

   throughout your work.

3. Compliance with Toynbee Hall policies and procedures, including health andsafety.

5. Other

1. Travel across London as required, and occasionally the UK.
2. Undertake additional tasks as delegated by DFA Management.

Please download the full Job Description for more details.

City & Hackney Carers Centre is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of high-quality information and advice, enabling carers to understand their rights and entitlements.

We are seeking a Carers Support and Information Officer to provide carers with information on their rights, a friendly listening ear and the opportunity to meet other carers in similar situations through coffee mornings and online workshops. 

This post would suit someone who enjoys working with people, is a good listener and communicator and who is looking to develop their knowledge of carers rights, statutory services and welfare benefits. 

This post is client facing and will be based at our office in Dalston, Hackney which we share with 6 other local charities.

We seek a motivated, enthusiastic person who enjoys working with teams and with people generally and who is passionate about delivering the highest quality information to unpaid carers. A second language is desirable but not essential.

We are interviewing on a rolling basis as soon as suitable candidates apply, so please send in your CV and covering letter as soon as possible. 

As our Fundraising Lead you will work with the Fundraising Manager to increase the number of supporters and income by: 

• Developing and organising fundraising events, campaigns and community support 

• building relationships with existing and new supporters 

• recruiting, organising and inspiring volunteers 

• managing information and communications on our CRM 

• Preparing and delivering presentations 

• Spotting fundraising opportunities and raising awareness of the charity 

You will also be managing our Digital Fundraising Officer, Fundraising Coordinator and Fundraising Partnerships Officers, and Volunteer Fundraising Assistants providing direction, guidance and training in order to achieve the fundraising team’s objectives within the operational plan. 

Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region. Our team at Farleigh has grown and evolved to meet the changings needs of the community we serve and we are looking for highly motivated Fundraising Lead to join our Fundraising team.

We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you.  

(Please note – If we receive a high number of applications we will close the vacancy before the closing date) 

Job title: Financial Accountant 

Manager: Financial Controller 

Location: Glasgow, hybrid working 40% in the office

Salary: £38,000-£43,000

Hours: 37.5 hours per week 

Contract: Permanent 

Overall purpose

As our Financial Accountant you will ensure accounting standards are adhered to and compliance matters met. You’ll drive forward the controls framework to ensure good financial management across the organisation and that standards are adhered to. You’ll own the finance manual and ensure it is complete and up to date. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

ID: 1261 Head of Corporate Partnerships

Salary:

- Starting at £46,796 FTE per annum, raising to £54,186.

- If office based, additionally, £3,679 Inner London Weighting FTE per annum

- If home based, additionally, £480 home-based allowance FTE per annum

Location: Either homebased or based at our Head Office, London, N1 7GR.

If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Full-time (37 hours per week).

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.

This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Responsibilities:

• Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets. 
• Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
• Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
• Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)

Main Requirements (for details check the job description and person specification):

1. A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
2. Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
3. Extensive account management experience, ideally across a range of sectors
4. Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
5. A commitment to social justice and a passion for helping families to thrive.

Benefits:

- annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form and send to submission inbox 6 (information on advert document below)

· Closing Date: Monday 2nd September 2024 at 9:00am

· To learn more about Family Action: Recruitment Pack (access via our website)

First Interviews are scheduled to take place w/c 9th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Heather Kearney

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

The RAF Charitable Trust is looking for someone with vision and ambition to lead the organisation. The need for our work is clear. Technology and aviation continue to advance at an unprecedented rate. The IET estimates that the skills shortage in STEM jobs costs the UK economy £1.5bn a year, and there are over 173,000 STEM vacancies. The UK Commission for Employment and Skills stated in 2022 that 43 per cent of STEM vacancies were hard to fill due to a shortage of applicants, leaving tech skills in even higher demand. The All-Party Parliamentary Group on Diversity and Inclusion in STEM also notes significant inequality in high skilled and graduate level roles for those from minority and disadvantaged backgrounds. RIAT’s ongoing success enables RAFCT to be increasingly ambitious regarding its impact through the inspiration of young people: 1. By 2026, RAFCT will have delivered high-quality interventions to over 500,000 young people (measured from 2022).

2. From 2026, RAFCT will deliver high-quality interventions to at least 500,000 young people every year.

3. These interventions will either be via:

a. New programmes unique to RAFCT

b. Existing programmes scaled with funding from RAFCT

To achieve this ambition, we are looking for a highly experienced Director to continue the Charity’s trajectory of growth. The successful candidate will work with the RAFCT Chair and Board of Trustees to set, implement, and then assure the delivery of the Trust’s strategy. The Director will lead the Trust’s charity team, and work closely with the Trust’s trading company, RAF Charitable Trust Enterprises Ltd, the RAF, and existing and new delivery partners and charities.

This is a role that requires pragmatism, vision, diplomacy and flexible and creative thinking. The successful candidate will be a strategic and credible leader with strong financial acumen and a successful leadership track record. They will possess an innovative and entrepreneurial mindset, and be able to connect ideas and people. They will have a proven record of collaboration while providing constructive challenge when appropriate, and they will have good experience of measuring impact in a national STEM setting. They will also ensure high operational standards while continuing to promote a transparent, collaborative and values-driven culture within the Charity team.

Of note, the successful candidate will be highly supportive of the RAF and Defence, and have a passion to deliver the life-changing benefits for young people of an interest in aviation, and STEM.

For more information and to download the full Application Pack, including Candidate Brief, Job Summary and How to Apply instructions, please click on APPLY.