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Crohn’s and Colitis UK are on the look out for a new Head of People role! With responsibility for ensuring the delivery of an effective and efficient HR function your remit will be to translate the charity’s strategic vision and objectives into actionable HR plans. If you have experience of working with senior leadership teams to enhance workforce effectiveness and develop a positive working environment where colleagues feel engaged and supported, then we’d be keen to hear from you!  

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

The role

Starting between £55,000 to £60,000 per annum depending on experience

Hours: 35hrs per week

Permanent: Full-Time 

Place of work: Hybrid

As a member of the Senior Executive Team, you will develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help. Working with the leadership team, you will foster strong employee relations and well-aligned policies to enhance the quality of services we provide. You will embed our values and behaviours, ensuring legal compliance, and by promoting inclusion and diversity, you will facilitate a workplace that better reflects the diverse communities we work with.

About you

You will be a senior HR practitioner, qualified to CIPD Level 5 (or equivalent experience), and have a proven track-record at leading a high-performing HR team. You’ll have plenty of experience in delivering strategic HR initiatives,  excellent knowledge of employment law, an ability to communicate at all levels, and flex your approach according to the situation. We are looking for someone who has had experience of advising and delivering on organisational-wide HR change management initiatives, can work effectively to project deadlines, and will successfully balance the needs of employees with the operational and ambitious needs of the charity.

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.

We have a hybrid approach to the way we work. Our Senior Executive Team meet with our Senior Leadership Team twice a month on a Monday. These meetings are face to face. One is in central London and one is at our Hatfield office. In addition, you will be required to attend at least four face to face organisational All Staff Together days which are predominantly in Hatfield, one directorate meeting a month in Hatfield, as well as attending the Hatfield office with the rest of the HR team one day a week. One to one’s will be face to face with direct line reports and your line manager once a quarter.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 
• Salary Sacrifice Pension scheme 
• Flexible working options 
• Enhanced maternity, adoption and paternity pay 
• 24/7 Employee Assistance Programme 
• Wellbeing programme 
• Interest free loan for season tickets 
• Cycle to work scheme 
• Free parking and secure bike locks 
• Training and development financial support and/or study leave 
• Performance review and development scheme 

About the role:

We’re looking for passionate and driven individuals to join our team as Young Person’s Workers, where you’ll have the opportunity to make a real difference in the lives of young people accessing our services. In this role, you’ll work directly with at-risk youth, empowering them to build the skills and confidence they need thrive independently in the community. Through personalised support and safety plans, you’ll help them develop essential life skills, find stable housing, and secure education or employment opportunities that set them up for a brighter future.

You’ll be the driving force behind each young person’s journey towards independence, using a strengths-based, trauma-informed approach to guide and coach them through their challenges. By focusing on their strengths and aspirations, you’ll provide the motivation and practical support they need to build a foundation for lasting success. You’ll play a key role in connecting them with the right services and resources, ensuring they’re fully prepared to live on their own and pursue their goals with confidence.

This role offers more than just the chance to support young people, it’s an incredible opportunity for your own professional growth. As you build your expertise and gain hands on experience in the field, you’ll be equipped to take your career to the next level, with opportunities for professional development, and advancement at Single Homeless Project (SHP). Join us and be part of something truly impactful, where your work changes lives whilst shaping your future.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with young people with complex needs and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 20th April at midnight

Interview date: Wednesday 30th April and Thursday 1st May in Kings Cross

This post will require an Enhanced DBS check to be processed by SHP for the successful applicant. 

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for individuals that thrive working with children and young people in a school context and are passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will hold an accredited coaching qualification and have an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Coach will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Director of Strategic Development

Prout Bridge Project

Beaminster, Dorset – with some homeworking available

Circa £40,000 per annum (pro rata for part time)

The Prout Bridge Project offers youth, mental-health and community services in the town of Beaminster in West Dorset. Set up in 2016 in response to cuts in youth and family provision, it has evolved in response to the community’s needs and has become a much-valued resource for the town, and beyond. Our aim is to support children, young people and adults to participate, thrive and connect as part of an inclusive and resilient community.

The project is run by a small team of staff supported by an active board and volunteers – all experienced in their field. Programmes are developed in genuine co-production with service users, staff and volunteers, funders and partners. 

This is a great time to join the Prout Bridge Project with exciting growth opportunities and funding from the National Lottery Community Fund, which is enabling this new senior role of Director of Strategic Development.

We are looking for an exceptional, experienced and enthusiastic person, who shares our culture and values and is passionate about our vision. The ideal candidate will lead on our strategy, financial stability and sustainability through income generation - including grant applications, fundraising and contracts - and marketing. They will support and grow our team of staff and volunteers and ensure that we have the structures and processes in place to maintain high-quality service delivery.

If you believe you have the skills, drive and ambition to add value to our committed team, we look forward to receiving your application.

For further information please apply via the link.

Capacity Development Officer 

Title:Capacity Development Officer

Contract Type:Employee, full time

Contract Duration: Fixed term contract until 31 January,2026, subject to renewal

Reporting to:Capacity Development Manager

Location:Combination of home-based and working from Londonoffice

Application deadline:  20th April 2025

About the NCD Alliance

The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a global thought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner to governments and the World Health Organization and other United Nations agencies, and an advocate for meaningful involvement of people living with NCDs. You can find more information about the NCD Alliance in our website.

About the role

The Capacity Development unit seeks a Capacity Development Officer to support the implementation of the Advocacy Institute Regional track. 

The NCD Advocacy Institute is a flagship Capacity Development initiative designed to strengthen NCD civil society to ensure a more effective NCD response. It consists of a multi-year partnership with organizations and alliances, supporting and strengthening the growth of NCD civil society across selected geographies. Its Seed track supports the establishment of NCD civil society networks in countries/regions where these are non-existent or young. The Accelerator track works with established NCD alliances to strengthen advocacy efforts where there are windows of opportunity for specific NCD policy change. 

The Regional track focuses on strengthening regional NCD civil society in their coalition building and advocacy efforts with a key element of leading mobilisation and accountability efforts ahead of and in follow up to, the 2025 High Level Meeting on NCDs. The track supports regional alliances in Africa, Caribbean, Eastern Mediterranean, Latin America and South East Asia and includes a mix of grant support, tailored technical assistance, access to relevant training opportunities (Seed, Accelerator, different thematic tracks according to the capacity needs and strategic interests of each alliance), networking and knowledge exchange opportunities across other regions. The track also focuses on enhancing the role of regional NCD alliances in the capacity building of national NCD alliances in the region and pays special attending to building close linkages with Our Views Our Voices Initiative. A key element of this track is to build effective connections between national, regional and global advocacy efforts and maximise global and regional advocacy opportunities in the lead up, and in follow up, to the 2025 UN High Level Meeting on NCDs.

The Regional Advocacy track aims to:

·Strengthen the organisational capacity of regional alliances as an enabler for effective advocacy, supporting coalition building, strengthening organisational processes and governance structures;

·Support strategic advocacy and accountability efforts led by regional alliances, strengthening linkages between global, regional and national advocacy levels, maximising global advocacy milestones, particularly the 2025 UN High level Meeting on NCDs;

·Promote and support the role of regional NCD alliances in mobilising NCD civil society and national alliances in the region, and the role of regional NCD alliance in supporting regional networks as such.

The Capacity Development Officer will play a key role in the implementation of the Regional track by supporting coalition-building efforts, strengthening regional advocacy initiatives, and enhancing the capacity of NCD alliances to drive policy change. This includes providing grant administration support, facilitating technical assistance, and ensuring effective knowledge exchange between regional and national alliances. Additionally, the officer will contribute to monitoring and evaluation efforts, gathering key insights on local conditions and advocacy opportunities to inform tailored capacity development support.

 This is an excellent opportunity for candidates passionate about strategic advocacy and supporting regional-level coalition-building initiatives, working for a respected civil society organisation, engaging with inspiring advocates, national and regional stakeholders, and getting involved in priority NCD-related global health and development issues.

 NCDA seeks applicants with suitable experience and background for a full-time role as Capacity Development Officer. This position reports to the UK-based Capacity Development Manager. This position is possible thanks to NCD Alliance’s partnerships with Bloomberg Philanthropies and is subject to yearly renewal. The role is based in London, UK, and is open to UK citizens and other applicants who already possess a valid work authorisation. NCDA will not sponsor visa applications. The Capacity Development Officer would be mainly home-based/remote with the expectation of working from the London office 1 day a week.

Core responsibilities

•Support the roll out of the Advocacy Institute’s Regional track, by strengthening regional coalition-building and advocacy efforts, enhancing the capacity of regional NCD alliances to drive policy change and accountability.

•Perform grant administration duties, to support the Advocacy Institute and its Regional track, including grantee communications, support grant awards, monitoring and grantee reporting. 

•Monitor local conditions and opportunities for the Advocacy Institute participating alliances and collect M&E data regularly to help with programme development and the provision of tailored technical assistance to NCD alliances part of the Advocacy Institute’s Regional track. 

•Support the development of research and knowledge products in support of CD work as needed (e.g., civil society mappings, guides, reports, programme documentation, etc.). 

•Support the organisation of the Advocacy Institute trainings and live sessions, and other CD events as required, including supporting curriculum development, participant support, administrative functions, and evaluation. 

•Provide written content to promote regional and national activity through NCD Alliance communication channels, including social media and website. 

•Leverage NCDA expertise providing technical assistance to alliances and facilitating networking opportunities, enable access to NCDA expertise, advocacy advice and support, and access to a broader network of advocates who can provide peer-to-peer support. 

•Support broader Advocacy Institute and NCDA webinars and events for regional and national NCD alliances. 

•Coordinate regional and national efforts with global advocacy to ensure maximum impact of the Advocacy Institute and broader CD efforts. 

On-going activities: 

•Ensure an updated record of activities by organisations and NCD alliances supported by the CD projects and initiatives, to inform NCDAs capacity development, advocacy and communication activities. 

•Maintain regular communications with regional and national NCD alliances for advocacy and network updates. 

•Gather relevant regional information to support the offering of appropriate and relevant technical assistance to NCDA member regional and national NCD alliances. 

•Help maintain an updated contacts database of regional and national NCD alliances. 

•Help maintain up to date Capacity Development content in the NCDA website. 

•Handle administrative responsibilities in support of CD activities as needed. 

•Mobilize regional and national NCD alliances in support of global advocacy campaigns. 

•Provide support to civil society regional and national meetings as required, including administrative and content development support. 

•Support Advocacy Institute webinars for regional and national NCD alliances. 

•Look for opportunities to showcase regional and national progress in global events and platforms. 

Required experience and skills:

•Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2-3 years of relevant work experience in the non-profit area. 

•Demonstrated interest and understanding of global health and development; knowledge of NCDs would be ideal, particularly on aspects related to health policy and/or public health background is preferred. 

•International work experience is highly desired, as well as professional knowledge and/or experience of advocacy, policy and/or programmes. 

•Excellent organisational and strategic planning skills and ability to successfully manage competing priorities and meet deadlines. 

•Capacity to work independently and collaboratively in an international team environment with solid interpersonal and verbal communication skills. 

•Excellent judgment, strategic thinker, initiative taker. 

•Excellent analysis, writing and oral communications skills in English – foreign language skills are a plus (Spanish and/or French). 

•Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). 

•Availability for international travel (10%; as needed)

Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone.

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster its support to the organisation, ensuring it delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director, will join the Finance Assistant and Central Services Coordinator in providing additional resource to the centralised function. Whilst the specific focus of the role will be by way processing payroll and employee expenses, due to the size of the team, there is an expectation that they will work closely with the Central Services Coordinator and Finance Assistant providing additional support to those roles when needed. This is an up to 28 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.
 

Main Duties and Responsibilities

Management and delivery of Gaddum’s monthly payroll for all employees:

- Collating information and inputting into company system
- Ensuring accurate and timely processing of salaries including adding new starters, processing leavers, and any other contractual changes

Management of pension scheme:

- Ensuring compliance with auto-enrolment pension
- Adding new starters and processing leavers with the pension provider along with any changes that might impact pension
- Updating pension provider with any monthly contributions

- Supporting employees with payroll queries and investigating discrepancies
- Prepare salary reports to management, explaining key reasons for variances to budget
- Processing and payment of employee expenses on a bi-weekly basis
- Regular cover for Central Services Coordinator on their non-working days and during periods of leave
- Support Finance Assistant during periods of leave and busy periods
- Provide Administrative support with Central team

Other Duties and Responsibilities

- To meet regularly with Finance & Resources Director for supervisions
- Undertake additional duties within competence of post holds as required by the Finance & Resources Director
- Flexible approach to working patterns and in-office working days 

Young People Support Worker

This is an exciting opportunity for a Young People Support Worker to join Depaul UK to help us to develop our Step Forward (Floating Support) services in Cheshire West and Chester.

Position: Part-Time Young People Support Worker (Outreach) 

Location: Cheshire West and Chester (Borough wide but working from our Chester or Winsford bases)

Contract: Part time, Permanent

Hours: 18.75 hours a week

Salary: £12,068 (ProRata) PA Plus Pension and Other Benefits, FTE £24,136 

Closing Date:  20th April, 2025

About the Role

Our Step Forward (Floating Support) service in Cheshire West and Chester provides tailored support to young people aged 15-19, helping them develop the skills and confidence to sustain their own tenancy and thrive in their community.

As a Young People Support Worker, you will build positive, trusting relationships with young people, working alongside social workers, leaving care teams, and local support agencies. You will create personalised support plans that focus on independent living skills, education, and emotional well-being.

Support will take place in young people’s accommodation and out in the community, helping them to build resilience, access opportunities, and develop essential life skills. This is a chance to make a real impact, empowering young people to achieve their goals and build a brighter future.

Key Responsibilities:

• Carry out assessments to identify young people’s strengths, needs, and aspirations, creating tailored support plans.

• Provide practical support around housing, budgeting, life skills, and maintaining a tenancy.

• Work in a trauma-informed way, understanding the impact of adverse childhood experiences.

• Help young people access education, employment, and training, supporting their career aspirations.

• Support young people’s well-being, signposting to mental health, drug and alcohol, and counselling services where needed.

• Advocate for young people, ensuring they receive the right support from statutory services and local agencies.

• Develop relationships with housing providers and social care teams to ensure young people have access to safe, suitable accommodation.

• Work flexibly, including some evenings and weekends, to meet the needs of young people.

About You

We are looking for someone who:

• Can work independently while knowing when to seek support and guidance.

• Understands risk management, safeguarding, and data security.

• Is committed to equality and diversity, treating all young people fairly and with respect.

• Has strong IT skills, including experience with data capture and reporting systems.

• Has experience supporting young people with benefits, independent living skills, and tenancy maintenance.

• Understands the challenges young people face, such as mental health issues, substance misuse, domestic abuse, and offending behaviour.

• Works well in a multi-agency environment, collaborating with social care teams and other professionals.

• Is passionate about empowering young people, helping them build independence and a brighter future.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years of service.

• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

CV's will not be accepted.  Applicants must complete and submit thier application form via the HR portal.

Role Purpose: 

To work with families 0-5 within the 0-19 model, with flexibility for 5-19 and a “whole family approach” Including pre-birth, to provide Early Help interventions to meet identified needs of families both in their home on a one-to-one basis and in other settings, using group work.

Main functions

1.To empower families to engage in support, enabling a person-centred solution-focused approach to family support where the service user guides the package of support.

2. Conduct comprehensive assessments to understand the needs, strengths and challenges of families accessing the service.

3. To support families with identified support needs, holding a caseload and taking part in case supervision.  

4. To provide families with information, advice and guidance and signposting on various issues.

5. To provide family support drop-in sessions enabling families to access support

6. To identify barriers to accessing services within the local community and contribute to overcoming these barriers for all target and disadvantaged groups.

7. To use a solution-focused approach when working with families who are resistant to engage with the service ensuring the child’s welfare remains paramount at all times.

8. To facilitate and deliver support and interventions which improve parental capacity and family relationships for families with under 5s within the 0-19 model, with flexibility for 5-19 and a “whole family approach”.  

9. To develop programmes of work with families which produce the outcomes required in assessments or plans. 

10. To ensure effective Child and parent engagement and Child’s Voice is paramount in any decision-making.

11. To refer families to specialists and other services when appropriate and with consent in accordance with required protocols and monitor family progress and engagement with referred services.

12. To provide guidance and support on childcare, child development, child safety, nutrition, and early education.

13. To deliver group intervention programmes that may include evidence-based programmes: i.e. parenting, domestic abuse etc

14. To attend multi-agency meetings as required and provide reports. 

15. Maintain accurate and confidential records of family interactions, services provided and outcomes achieved.

16. To plan, and coordinate Antenatal/ Perinatal Mental Health Interventions. 

17. To engage with local partners and communities to promote public health messages in relation to Infant Feeding.

18. To ensure appropriate referral and signposting of women for breastfeeding support when necessary.

19. To provide support to women who are breastfeeding, encouraging the development of group support as required.

20. Communicate key messages about breastfeeding; in relation to attachment and bonding with their baby, providing support in a clear and empathetic manner as required 

21. Maintain effective links with internal and external support services, staying up to date with available support services in relation to emotional health and well-being.

22. To lead on planning, delivery and evaluation of services, in relation to the emotional health of parents, including co-production.

23. To work directly with individual parents and children to provide structured intervention and support around emotional health/well-being and behaviour.

24. To work flexibly and deliver services across the service as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager

Benefits

29 days annual leave plus 4 days concessionary days (over Christmas) plus bank holidays. Pro rated for part time staff.
Employee assistance programme
Company pension
Option to join BHSF health cash plan

Are you passionate about User Research?

We are looking for a User Research Officer to join our Continuous Improvement Team in England.  This is a 12 month contract opportunity.

We are a friendly, collaborative team that works with funding teams across England, and colleagues from the wider organisation, to support continuous improvement.

We work with people to identify and deliver improvements to our funding programmes, systems, processes, knowledge and skills. We are passionate about continuously learning and improving to maximise our impact for communities across England.

This is an excellent opportunity for a user researcher who is passionate about understanding user experience and influencing change for both customers and colleagues.

Key responsibilities

This role requires a highly motivated person who is able to build excellent working relationships with people and teams across the Fund. The successful candidate will design and lead on a wide range of different types of user research. The types of research may include:

• Understanding and supporting the improvement of our funding programmes, processes and internal grant making system
• Targeted research with minoritised communities to better understand barriers to our funding
• Discovery of user needs to inform a Learning and Development plan

 Interview Date: Tuesday 6 May - virtual

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. You can be based anywhere in England to ensure easy access to all of our England offices. Our England offices are based in Birmingham, Exeter, Leeds, London, Manchester and Newcastle.

Essential criteria

• Experience of planning and designing research that is appropriate, inclusive and ethical
• Experience of how to use different research techniques to understand situations or problems
• Strong analytical skills to interpret data and create clear, actionable findings
• Excellent communication skills, with the ability to connect with diverse audiences and present insights effectively
• A values-driven mindset, passionate about the Fund’s mission
• Ability to work flexibly and handle multiple competing priorities within a small team

Desirable criteria

• A good understanding of grant giving/ not for profit sector and the customer facing services needed
• Experience working within a multi-disciplinary team 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Wellbeing Activities and Volunteer Coordinator

This charity has an exciting opportunity as Wellbeing Activities and Volunteer Coordinator to make a real difference to asylum seekers and refugees in the Reading area.

Position: Wellbeing Activities and Volunteer Coordinator

Location: Reading

Hours: Full-time, Office based with an immediate start 

Contract: 1-year contract – renewed subject to funding

Salary: £25,584 pro rata + 6% pension

Closing date: Tuesday 15th April 2025, the client will be interviewing on a rolling basis and may close the role early. 

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role: 

As the Wellbeing Activities and Volunteer Coordinator, you will manage the recruitment and support of volunteers and run projects and events aimed at supporting asylum and refugees in engaging in social and wellbeing activities, building networks, and getting to know the local area. Through a programme of holistic activities including, wellbeing activities, language support, employment support and cultural / community activities. 

The Wellbeing Activities Coordinator and Volunteer Coordinator will introduce and support clients to different activities that will improve the mental health and wellbeing of asylum seekers and refugees through reducing isolation.

Key areas of responsibility include:

Wellbeing Activities

• To run the weekly drop in centre. 

• To plan and run different client activities & events promoting wellbeing and integration. 

• Organising group activities to bring people together, provide opportunities to make social connections and reduce isolation. By running creative activities such as music, arts and crafts, social events, trips and other programmes as agreed with the line manager. 

• Run at least three information sessions about mental health and access to treatment for refugees and asylum seekers in Reading. 

• Liaise and communicate with other projects and organisations in Reading as appropriate, signpost and refer clients to group activities, and advertise programmes to promote maximum participation. 

• To promote activities and events amongst the client group through appropriate means (emailing, texting posters, fliers, word of mouth)

Volunteer Coordinator

• To recruit and select suitable volunteers in line with the policies and procedures. 

• To liaise with other staff members on recruitment needs for volunteers.

• To support staff members who themselves manage volunteers regarding any volunteering issues.

• Be the contact point for volunteers 

• To deliver basic induction training for volunteers and appropriate ongoing and ad hoc training in coordination with staff members. 

• Ensure appropriate and regular supervision meetings are held 

• Maintaining and developing projects managed by volunteers and supporting volunteers in this process.

About you:

The role would suit someone who is confident in communication, has some cultural awareness and can uphold the values of the charity. All candidates should have strong ethical standards, and team spirit and be passionate about working with asylum seekers and refugees. You will have practical IT skills, be able to work to strict deadlines and have good organisational and methodical skills.

Key skills required for this role:

• Ability to work from the office – Reading

• Knowledge and understanding of the voluntary/community sector 

• IT experience in using Word, Excel, email, database management 

• The charity encourages applications from people with lived experience of being a refugee but this not essential

• Experience managing volunteers and running group activities

• Good organisational skills and ability to set up new systems

• Excellent communication skills in networking, speaking and writing 

• Ability to empathise and work co-operatively with all stakeholders 

• Experience of being a volunteer (desirable)

• Experience of working with refugees and asylum seekers (desirable)

• Knowledge of the asylum process and refugee issues (desirable)

About the organisation: 

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through IAA (formerly OISC) accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Learning and Development Coordinator, Recruitment, Volunteer Coordinator, Volunteer Lead, Wellbeing Officer, Wellbeing Lead, HR Officer, HR Lead, Opportunities Officer, Community Coordinator, Placement Coordinator, etc. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are recruiting a Senior CfD Counsellor to join the Hertfordshire NHS Talking Therapies Service.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we want to hear from you.

Job title: Senior Counsellor (CfD) x2
Reference Number: 268
Salary scale: £30,500 per annum, pro rata
Contract: Permanent
Reports to: Senior Clinical Lead & Counselling Manager
Based: One of our 7 Hertfordshire countywide wellbeing centres, base to be agreed.
Work Pattern: Between 3 – 4 days per week. (Hours and days to be agreed within the range of a 7 day week and service operational hours of 7:30am - 9:30pm)

About the Project

Hertfordshire Mind Network (HMN) is a leading countywide provider of wellbeing services.

We are commissioned by Hertfordshire County Council as one of the providers of Counselling for Depression (CFD) for Hertfordshire NHS Talking Therapies. Referrals are received directly from the GP or HPFT Wellbeing Team and are for Hertfordshire residents aged 16 and above, experiencing mental distress in relation to common mental health problems, such as anxiety and depression.

We also offer an affordable counselling service, Talk It Out, providing short term general counselling for up to 10 sessions. Counsellors under this service are volunteers and are either trainees in placement, or qualified.

We offer a flexible blend of face-to-face, online and telephone sessions and will be developing a new group counselling offer.

About the Role

A new opportunity for two Senior CFD Counsellor roles has been developed due to the expansion of the service. This post is integral to the continuous delivery of our counselling services and will provide further clinical support and day to day oversight to ensure the smooth running of the services. The postholder will work flexibly across the county, dependent on service needs, holding their own NHS Counselling 1:1 caseload and delivering group counselling either face to face from one of our Centres across Hertfordshire, online, or via telephone.

They will conduct initial contacts with clients, carry out counselling and risk assessments and allocate appropriate clients to volunteer counsellors for the Talk It Out service.  They will support the counsellors and wider team with any clinical concerns, or safeguarding and ensure that they have a positive, supportive, safe and robust experience of working within a counselling service.

The postholder will use their initiative to manage service demand and work with the Counselling Manager to report on the service’s performance, impact and evaluation. They will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding clients accessing the service are escalated and managed efficiently, keeping the client at the centre of their decision making and ensuring that they receive a caring and supportive experience during their journey through the service.

Practical requirements for the Role

• Up-to-date Enhanced Adult and Child DBS check
• Proof of suitable level of qualifications as outlined in the person specification
• Proof of suitable registration with relevant professional body as outlined in the person specification
• Details of current clinical supervisor, who meets the supervisor criteria for the Service
• Current driving licence, car and business insurance

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is Monday 7 April 2025.
Interviews to be held on Monday 14 April 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Southwark.

£29,940.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the post.
The shift pattern for this role includes: Early 8-4pm and late 2pm-10pm - Monday to Friday and double or, 8am-3pm/3pm-10pm Saturday and Sunday. With some mid shifts. Working days also includes bank holidays.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Key-working the most complex service-users with needs aligned with Drug and Alcohol dependency
* Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
* Providing support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem

What you'll bring:

Essential:
* NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
* Experience building and developing strong professional partnerships with external providers.
* Good written and oral communication skills

Desirable:
* knowledgeable in "Recovery" with an excellent understanding of addiction,
* capable of completing comprehensive assessments, managing a high caseload of complex cases, creating care plans and risk assessments,

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description