Mental Health Jobs

The Prince’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our foundation programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

The Prince’s Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people directly through 121 work and the delivery of programmes.  We are looking for an energetic and confident leader to help us achieve our ambitions in Birmingham.

This role will involve leading a small team of delivery staff working to support young people in Birmingham and the Black Country. We are passionate about flexible working but it’s worth being aware that as part of this role you will be required to regularly travel across the patch to support your team and programme delivery. 

As part of the Leadership Team, you will be responsible for overseeing the delivery of our range of programmes that help young people build their skills, find work and grow their confidence. You will be working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery of your team to ensure that every young person progresses through an appropriate pathway of learning and development. You will be a role model for your team, demonstrating quality and best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

A background in youth advocacy or working in a fast-paced charity setting would be great, along with the ability to build great relationships and inspire colleagues. 

To be successful in the role of Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.

If you are up for a challenge and working in a great team, we would love to hear from you.

The Prince’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our foundation programmes. Working collaboratively to develop and implement our delivery plan and ensure we meet targets. As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

Our Wales Delivery team are looking for someone who’s enthusiastic and well connected to the tech and digital sector in South Wales to become the new Digital Manager in Cardiff.

We deliver a range of programmes to support young people to develop their digital skills and move into employment; in tech/digital roles, or roles that are enabled through digital skills. You will develop new and maintain existing partnerships with employers and partners in the digital and tech sector in Wales, specifically to provide employment outcome opportunities for young people within our target groups.

The key aspects of the role include:

• Supporting young people into employment outcomes
• Establish new employer partnerships in the digital and tech sector in Wales
• Ensure The Prince's Trust is connected to employers and employment networks and training providers in the Cardiff City Region and South Wales region
• Manage partnerships to ensure safe and quality delivery for young people in line with Trust policy and guidance
• Ensure data and impact reporting information is captured accurately and timely to support contract drawdown
• Advocate Equality, Diversity, Inclusion (EDI) in line with The Trust strategy
• Be part of the Wales Leadership Team

This role is perfect for you if you have a good network within South Wales and a strong understanding of the impact digital skills can have to support young people into positive outcomes. An understanding of the needs and challenges of young people would be a strong advantage. 

This role is on a 2.5 days a week contract (flexible on days/hours) until 31/03/25

This role is based from our Cardiff Centre

Mae tîm Cyflawni Cymru yn edrych am rywun brwdfrydig sydd â chysylltiadau â’r sector technoleg a digidol yn ne Cymru i ddod yn Rheolwr Digidol newydd yng Nghaerdydd!

Rydym yn darparu amrywiaeth o raglenni i helpu pobl ifanc i ddatblygu eu sgiliau digidol a symud i fyd gwaith; mewn rolau technoleg/digidol neu rolau a alluogir drwy sgiliau digidol.

Byddwch yn meithrin partneriaethau newydd ac yn cynnal partneriaethau presennol â chyflogwyr a phartneriaid yn y sector digidol a thechnoleg yng Nghymru, yn benodol i ddarparu cyfleoedd cyflogaeth i bobl ifanc yn ein grwpiau targed.

Mae agweddau allweddol ar y rôl yn cynnwys:

• Helpu pobl ifanc i ddod o hyd i waith
• Meithrin partneriaethau newydd â chyflogwyr yn y sector digidol a thechnoleg yng Nghymru
• Sicrhau bod gan The Prince’s Trust gysylltiadau â rhwydweithiau cyflogwyr a chyflogaeth a darparwyr hyfforddiant ym Mhrifddinas-Ranbarth Caerdydd a rhanbarth de Cymru
• Rheoli partneriaethau er mwyn sicrhau darpariaeth ddiogel o ansawdd i bobl ifanc yn unol â pholisïau a chanllawiau’r ymddiriedolaeth
• Sicrhau bod data a gwybodaeth adrodd effaith yn cael eu casglu’n gywir ac yn amserol er mwyn cefnogi’r defnydd o gontractau
• Eirioli dros Gydraddoldeb, Amrywiaeth a Chynhwysiant yn unol â strategaeth yr ymddiriedolaeth
• Bod yn rhan o Dîm Arwain Cymru

Mae’r rôl hon yn berffaith i chi os oes gennych chi rwydwaith da yn ne Cymru a dealltwriaeth gref o’r effaith y gall sgiliau digidol ei chael i gefnogi pobl ifanc i sicrhau canlyniadau cadarnhaol. Byddai dealltwriaeth o anghenion pobl ifanc a’r heriau maent yn eu hwynebu yn fanteisiol iawn.

Contract 2.5 diwrnod yr wythnos (diwrnodau/oriau hyblyg) tan 31/03/25

Mae’r rôl hon wedi’i lleoli yn ein canolfan yng Nghaerdydd

Contract:  Permanent, part time  

Salary:  £16,254 - £18,890 per annum (£27,089 - £31,499 FTE) 

Location:   Homebased with extensive travel covering west counties and Wales 

Closing date:  Sunday 25 August 2024 

Interview date:  2 – 4 September 2024 

 

The Regional Adoptions Facilitator will be instrumental in streamlining our adoption services to maximise the number of horses we can help by 2026! 

More about the role

As Regional Adoption Facilitator, you'll collaborate with centre-based Adoptions Coordinators to swiftly execute the Blue Cross strategy, focusing on efficient horse adoption services, including home direct placements. You'll oversee the post-adoption process in your region, ensuring smooth ownership transfers after successful loan periods to expedite horse rehoming and optimize space for new cases. 

Each day you will be conducting thorough home checks and visits—both in-person and virtually—for borrowers to uphold welfare standards and address any issues promptly. Collaborating with the Rehabilitation, Trainer, and Behaviour Advisor (RTBA), you'll manage challenging horse behaviours to support successful home placements. You'll also facilitate home direct rehoming initiatives, making critical decisions to match horses with suitable owners based on your expertise and ensuring ongoing support post-adoption. 

To expand our impact, you'll recruit and manage a network of volunteers, including a regional volunteer manager, for home direct assessments and checks. This includes coordinating visits and appointments, fostering partnerships with external charities aligned with our home direct efforts. 

Providing excellent client experiences is essential, ensuring every interaction covers all necessary information for successful matching and adopting horses into loving homes. 

This is a home-based post with extensive, daily travel. The nature of the post will require the coordinator to demonstrate considerable flexibility in arranging their work schedule and time allocation. This will include some weekend and evening work. Due to the nature of the charity’s work, it may be necessary to exceed these hours when the workload demands. The Regional Adoptions Facilitator will be required to use their own car in carrying out their duties and will be reimbursed for business mileage as appropriate.   

This is a part-time role working 22.5 hours over three days per week on a rota which includes weekends and bank holidays.   

For a more detailed look at the role and its requirements, please see the attached job description

About you 

You are an excellent communicator with experience in client-facing roles within horse-related environments. Your knowledge of horse welfare and riding will ensure successful adoptions. You can quickly absorb and record information while engaging with clients and stakeholders. 

Client-focused and decisive, you handle pressure well and challenge risk-averse decisions using evidence-based methods. You follow set processes, adapt to new methods, and aim to improve horse welfare by maintaining high standards in the adoption process. 

Strong communication and interpersonal skills are essential. You remain professional and approachable, handling difficult situations calmly. You are open-minded, adaptable, and able to communicate effectively with customers and colleagues. 

Your skills allow you to assess support levels for horses and borrowers, identifying and addressing underlying issues. You support borrowers in maintaining high welfare standards. 

Trustworthy and proactive, you approach your work enthusiastically. Your problem-solving mindset helps you find solutions and prioritize decisions with attention to detail. 

Resilient and emotionally intelligent, you support clients and colleagues empathetically. Motivated, flexible, and dependable, you provide exceptional service to Blue Cross horses and customers, managing your workload effectively both independently and as part of a team. 
 

Knowledge, skills, and experience  

• Demonstrable understanding and experience of matching considerations for horses and homes.  
• Full driving licence with access to their own vehicle  
• Minimum BHS Stage 4 or acceptable equivalent qualifications or experience  
• First class knowledge and practical experience in the care and management of a range of horses and their environment, their needs and conditions  
• Proven practical experience of the assessment of horses, riders and their environments  
• Experience of assessing riders and analysing ridden horse behaviour  
• Practical knowledge of horse behaviour and training  
• Excellent communication skills with experience of building relationships and rapport with customers 
• Experience of working with the general public with the proven ability to deal with people in a variety of circumstances  
• Significant experience in delivering high level customer service in a fast paced and often emotional environment.  
• Good IT skills and experience of using a variety of computer packages  
• Excellent administration and organisational skills  
• Good questioning skills with the ability to gather information and distil the important points.  
• Proven decision-making ability.  
• The ability to demonstrate, understanding and apply our Blue Cross values.  

Although not essential, it would be great if you also had:  

• Experience working with volunteers.  
• Client relationship management experience.  
• Understanding of safeguarding issues 

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 25 August 2024.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.

Key Responsibility Areas:

1. Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
2. Fundraising research, proposal writing and income generation
3. Donor reporting and administration
4. Build positive relationships with funders

Location:

The working model is hybrid; candidate should be able to commute to the London Office or Manchester site weekly, but consideration will be given to other working models.

Contract: Permanent, full-time 

Location of Work: Westminster Kingsway College, 76 Vincent Square, SW1P 2PD & Hybrid Working 

Hours: 40 hours per week, including very occasional weekends and evening work 

Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times. 

Benefits 

Salary and Leave 

• Annual salary of £28,500 to £30,000 depending on experience.

• Annual Leave: 33 days of annual leave, inclusive of all public and bank holidays. 

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP).

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

About Us 

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management. We work closely to support our graduates for up to one year after graduation, and sometimes longer if needed.

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we assist. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma. 

About the Role of Programme Coordinator 

You will have the unique opportunity to make a significant impact on individuals' lives while immersing yourself in the vibrant world of hospitality. You will join a dynamic and passionate team committed to supporting individuals from disadvantaged backgrounds to complete our training and then guide them into sustainable employment within the hospitality industry. Your role will involve promoting and recruiting onto the programme, working closely with students, and providing individualised support to help them overcome barriers, stay motivated, and achieve their training and career goals. 

About You 

The successful candidate will be able to demonstrate the following: 

Skills: 

• Compassionate & Determined: Supporting people with multiple challenges is not always easy and requires patience, compassion, and resilience. 

• Composed Under Pressure: Maintain a calm and focused presence in higher-pressure situations. 

• Strong Communication Skills: Ability to effectively engage with diverse individuals, demonstrating active listening, empathy, and clear, respectful dialogue. 

• Organisational Skills: Proven track record of managing multiple tasks efficiently, prioritising responsibilities, and maintaining systems. 

• Adaptability: Skilled in tailoring approaches to meet the unique needs of different individuals, ensuring personalised and effective support. 

• Problem-Solving: Ability to focus on finding solutions, have a can-do approach and the ability to take initiative. 

• Teamwork: Strong ability to work collaboratively to achieve optimal outcomes for students & graduates. 

• Administrative Skills: Confident using MS Office packages, such as PowerPoint, Excel, and email, and our database In-Form. 

Experience: 

• Experience working with people experiencing homelessness and/or other disadvantages and/or in employment services. 

• Understanding of the housing & welfare benefits system. 

• Experience working in the hospitality industry – desirable but not essential.

• Background in using person-centred and/or trauma-informed methods, ensuring compassionate and informed support. 

Key Responsibilities: 

Programme Promotion: 

• Promote the training programme to referral organisations and potential students by delivering inspiring and motivating presentations to attract potential applicants. 

• Build and maintain relationships with referral organisations to enhance programme visibility and referral pathways.

• Manage a dedicated inbox for referrals.

Information and Taster Sessions: 

• Coordinate and deliver information and taster sessions both internally and externally to inform and engage potential participants. 

Recruitment: 

• Recruit a target number of applicants for the programme. 

• Conduct interviews, complete assessment paperwork, and evaluate applicants’ learning needs and support requirements. 

• Signpost applicants not suitable to the programme to other suitable organsations. 

Student Assessment and Support: 

• Support and mentor students throughout the training programme. 

• Monitor student progress and work collaboratively to offer additional support in areas such as housing, finances, mental and/or physical health as needed. 

• Provide assistance to students with general queries and address any challenges they may encounter. 

• Help support students exhibiting challenging behavior and support to deescalate.

• Regularly update referral partners and support agencies on students' progress and identify any ongoing areas where additional support may be needed. 

Reviews and Records Management: 

• Conduct regular reviews with students to track their progress. 

• Maintain and update all required records, including learner records, course content folders, and database entries in accordance with programme requirements. 

Programme Delivery: 

• Work collaboratively with the Training Manager to support the overall delivery of the training programme, including classroom setup and cleanup. 

• Work collaboratively with the Employment & Progression team to ensure students are prepared for work experience. 

• Manage students' travel expenses during the programme. 

• Communicate with students regarding absences or lateness and liaise with trainers as necessary. 

Training Activities: 

• Participate in and support training activities such as external visits and practical sessions. 

• Deliver employability-related workshops. 

• Purchase training equipment and ingredients as needed to support programme activities. 

Transition to Employment: 

• Work with the Employment & Progression team to facilitate a smooth transition for students from the training programme into the Employment & Progression phase. 

• Work collaboratively with the Employment & Progression team and/or other referral partners to identify and/or secure appropriate housing options for graduates. 

How to Apply: 

Please submit a CV (no more than two pages) and a covering letter by Thursday 5th September – 5pm. The covering letter should demonstrate how you meet the above criteria. 

We understand that applicants may not possess 100% of the skills and experiences outlined in the person specification. If you believe you may fit the role and would like an informal chat, please contact Zoe. 

If successful, the next steps once a CV and Cover Letter have been submitted are: 

• An initial call with the Programme Manager. 

• An invitation to a formal interview on Monday 16th September. 

Equal Opportunities: 

Hotel School is committed to creating a diverse and inclusive workplace. We believe that a diverse team enhances our ability to innovate and work with our students and graduates effectively. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable laws. 

We welcome and encourage applicants from all backgrounds and walks of life to apply. If you have any accessibility needs that require an alternative application or interview process, please let us know. 

Enhanced DBS Check:

Due to the nature of this role and Hotel School's commitment to Safeguarding, an enhanced DBS check is required. 

Start date: 

 September or October 

Contract:  Permanent, part time  

Salary:  £18,963 - £22,050 per annum (£27,089 - £31,499 FTE) 

Location:   Homebased with extensive travel covering Northumberland, Cumbria and County Durham 

Closing date:  Sunday 25 August 2024 

Interview date:  2 – 4 September 2024 

 

The Regional Adoptions Facilitator will be instrumental in streamlining our adoption services to maximise the number of horses we can help by 2026! 

More about the role

As Regional Adoption Facilitator, you'll collaborate with centre-based Adoptions Coordinators to swiftly execute the Blue Cross strategy, focusing on efficient horse adoption services, including home direct placements. You'll oversee the post-adoption process in your region, ensuring smooth ownership transfers after successful loan periods to expedite horse rehoming and optimize space for new cases. 

Each day you will be conducting thorough home checks and visits—both in-person and virtually—for borrowers to uphold welfare standards and address any issues promptly. Collaborating with the Rehabilitation, Trainer, and Behaviour Advisor (RTBA), you'll manage challenging horse behaviours to support successful home placements. You'll also facilitate home direct rehoming initiatives, making critical decisions to match horses with suitable owners based on your expertise and ensuring ongoing support post-adoption. 

To expand our impact, you'll recruit and manage a network of volunteers, including a regional volunteer manager, for home direct assessments and checks. This includes coordinating visits and appointments, fostering partnerships with external charities aligned with our home direct efforts. 

Providing excellent client experiences is essential, ensuring every interaction covers all necessary information for successful matching and adopting horses into loving homes. 

This is a home-based post with extensive, daily travel. The nature of the post will require the coordinator to demonstrate considerable flexibility in arranging their work schedule and time allocation. This will include some weekend and evening work. Due to the nature of the charity’s work, it may be necessary to exceed these hours when the workload demands. The Regional Adoptions Facilitator will be required to use their own car in carrying out their duties and will be reimbursed for business mileage as appropriate.  

This is a part-time role working 26.25 hours over four days per week on a rota which includes weekends and bank holidays.   

For a more detailed look at the role and its requirements, please see the attached job description. 

About you 

You are an excellent communicator with experience in client-facing roles within horse-related environments. Your knowledge of horse welfare and riding will ensure successful adoptions. You can quickly absorb and record information while engaging with clients and stakeholders. 

Client-focused and decisive, you handle pressure well and challenge risk-averse decisions using evidence-based methods. You follow set processes, adapt to new methods, and aim to improve horse welfare by maintaining high standards in the adoption process. 

Strong communication and interpersonal skills are essential. You remain professional and approachable, handling difficult situations calmly. You are open-minded, adaptable, and able to communicate effectively with customers and colleagues. 

Your skills allow you to assess support levels for horses and borrowers, identifying and addressing underlying issues. You support borrowers in maintaining high welfare standards. 

Trustworthy and proactive, you approach your work enthusiastically. Your problem-solving mindset helps you find solutions and prioritize decisions with attention to detail. 

Resilient and emotionally intelligent, you support clients and colleagues empathetically. Motivated, flexible, and dependable, you provide exceptional service to Blue Cross horses and customers, managing your workload effectively both independently and as part of a team.

Knowledge, skills, and experience  

• Demonstrable understanding and experience of matching considerations for horses and homes.  
• Full driving licence with access to their own vehicle  
• Minimum BHS Stage 4 or acceptable equivalent qualifications or experience  
• First class knowledge and practical experience in the care and management of a range of horses and their environment, their needs and conditions  
• Proven practical experience of the assessment of horses, riders and their environments  
• Experience of assessing riders and analysing ridden horse behaviour  
• Practical knowledge of horse behaviour and training  
• Excellent communication skills with experience of building relationships and rapport with customers 
• Experience of working with the general public with the proven ability to deal with people in a variety of circumstances  
• Significant experience in delivering high level customer service in a fast paced and often emotional environment.  
• Good IT skills and experience of using a variety of computer packages  
• Excellent administration and organisational skills  
• Good questioning skills with the ability to gather information and distil the important points.  
• Proven decision-making ability.  
• The ability to demonstrate, understanding and apply our Blue Cross values.  

Although not essential, it would be great if you also had:  

• Experience working with volunteers.  
• Client relationship management experience.  
• Understanding of safeguarding issues 

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 25 August 2024.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits 

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Contract:  Permanent, part time  

Salary:  £18,963 - £22,050 per annum (£27,089 - £31,499 FTE) 

Location:   Homebased with extensive travel covering South West England 

Closing date:  Sunday 25 August 2024 

Interview date:  2 – 4 September 2024 

 

The Regional Adoptions Facilitator will be instrumental in streamlining our adoption services to maximise the number of horses we can help by 2026! 

More about the role

As Regional Adoption Facilitator, you'll collaborate with centre-based Adoptions Coordinators to swiftly execute the Blue Cross strategy, focusing on efficient horse adoption services, including home direct placements. You'll oversee the post-adoption process in your region, ensuring smooth ownership transfers after successful loan periods to expedite horse rehoming and optimize space for new cases. 

Each day you will be conducting thorough home checks and visits—both in-person and virtually—for borrowers to uphold welfare standards and address any issues promptly. Collaborating with the Rehabilitation, Trainer, and Behaviour Advisor (RTBA), you'll manage challenging horse behaviours to support successful home placements. You'll also facilitate home direct rehoming initiatives, making critical decisions to match horses with suitable owners based on your expertise and ensuring ongoing support post-adoption. 

To expand our impact, you'll recruit and manage a network of volunteers, including a regional volunteer manager, for home direct assessments and checks. This includes coordinating visits and appointments, fostering partnerships with external charities aligned with our home direct efforts. 

Providing excellent client experiences is essential, ensuring every interaction covers all necessary information for successful matching and adopting horses into loving homes. 

This is a home-based post with extensive, daily travel. The nature of the post will require the coordinator to demonstrate considerable flexibility in arranging their work schedule and time allocation. This will include some weekend and evening work. Due to the nature of the charity’s work, it may be necessary to exceed these hours when the workload demands. The Regional Adoptions Facilitator will be required to use their own car in carrying out their duties and will be reimbursed for business mileage as appropriate.   

This is a part-time role working 26.25 hours over four days per week on a rota which includes weekends and bank holidays.  

For a more detailed look at the role and its requirements, please see the attached job description. 

About you 

You are an excellent communicator with experience in client-facing roles within horse-related environments. Your knowledge of horse welfare and riding will ensure successful adoptions. You can quickly absorb and record information while engaging with clients and stakeholders. 

Client-focused and decisive, you handle pressure well and challenge risk-averse decisions using evidence-based methods. You follow set processes, adapt to new methods, and aim to improve horse welfare by maintaining high standards in the adoption process. 

Strong communication and interpersonal skills are essential. You remain professional and approachable, handling difficult situations calmly. You are open-minded, adaptable, and able to communicate effectively with customers and colleagues. 

Your skills allow you to assess support levels for horses and borrowers, identifying and addressing underlying issues. You support borrowers in maintaining high welfare standards. 

Trustworthy and proactive, you approach your work enthusiastically. Your problem-solving mindset helps you find solutions and prioritize decisions with attention to detail. 

Resilient and emotionally intelligent, you support clients and colleagues empathetically. Motivated, flexible, and dependable, you provide exceptional service to Blue Cross horses and customers, managing your workload effectively both independently and as part of a team. 
 

Knowledge, skills, and experience  

• Demonstrable understanding and experience of matching considerations for horses and homes.  
• Full driving licence with access to their own vehicle  
• Minimum BHS Stage 4 or acceptable equivalent qualifications or experience  
• First class knowledge and practical experience in the care and management of a range of horses and their environment, their needs and conditions  
• Proven practical experience of the assessment of horses, riders and their environments  
• Experience of assessing riders and analysing ridden horse behaviour  
• Practical knowledge of horse behaviour and training  
• Excellent communication skills with experience of building relationships and rapport with customers 
• Experience of working with the general public with the proven ability to deal with people in a variety of circumstances  
• Significant experience in delivering high level customer service in a fast paced and often emotional environment.  
• Good IT skills and experience of using a variety of computer packages  
• Excellent administration and organisational skills  
• Good questioning skills with the ability to gather information and distil the important points.  
• Proven decision-making ability.  
• The ability to demonstrate, understanding and apply our Blue Cross values.  

Although not essential, it would be great if you also had:  

• Experience working with volunteers.  
• Client relationship management experience.  
• Understanding of safeguarding issues 

How to apply  

Click the apply button below and complete the online application process before the closing date on Sunday 25 August 2024.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits   

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

We are seeking a strong and motivated leader who is passionate about seeing lives transformed to become our Director of Operations. In this strategic senior role, you will work closely with the Chief Executive to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we want to bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions (Schedule 9, Part 1:3(a) of the Equality Act 2010 applies).

Your role, in this committed 34-strong staff team, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.