Mental Health Jobs

Job Title: Renal Counsellor (Online & Telephone Service)

Reporting to: Lead Counsellor

Location: Alton, Hampshire office (minimum 1 day per week)

Hours: P/T: 21 hrs per week

Salary: £28,000 to £37,000 per annum FTE (£16,800 - £22,500 pa pro rata for 21 hpw)

Role summary and purpose
 

This is a time of continuing and exciting development at Kidney Care UK, the leading kidney patient support charity nationwide. Our charity provides emotional, practical and financial support to kidney patients and their families, in addition to consistently undertaking to improve kidney health and care services across the UK.

The counselling service is currently seeking an integrative counsellor to welcome to their friendly and supportive team. Our counsellors are dedicated to understanding and empowering kidney patients/family members/carers whose daily lives are impacted through living with chronic kidney disease (CKD).

If you feel this is an area that you would be keen to work in, and are successful in your application, you will receive the necessary in-house training to understand and work effectively with the impact of this disease.

All essential requirements must be met for applications to be considered and can be found listed within the personal specification. However, candidates will not be considered if they do not have the following:

• Current BACP Membership.
• Significant experience of working integratively.
• A minimum of 3 years’ post qualification client experience.
• Excellent oral, written and I.T. skills.
• Regular supervision with a qualified supervisor.

The Counselling Service is based within Kidney Care UK Patient Services and works collaboratively with the Patient Grants Team (offering patient information, advice, and hardship grants) and the Patient Support Advocacy Service (offering practical help and advice to anyone affected by kidney disease).

As a Nationwide Counselling Service, we do not offer face-to-face client sessions. All our client engagement is remote, either through Microsoft Teams, Zoom, WhatsApp or Telephone in line with client needs.

Job share considered.

Young Responders is an exciting new St John Ambulance project which has been made possible by funds raised by players of People’s Postcode Lottery and awarded through Postcode Innovation Trust. The project aims to engage and empower young people from diverse communities who face the greatest health inequities to become active health citizens, through peer-to-peer learning and practical physical and mental health first aid sessions relevant to the challenges they face. Aimed at young people aged 14 to 25 (or 11 to 25 for broad access), who would not typically come through our doors. Young Responders will use existing St John young people and volunteers to deliver first aid training to young people from under-served communities. To deliver this ambition, young people and volunteers will become Community Champions who will deliver sessions that are local to young people and reflective of their needs and those of the community in which they live. The Facilitator will be responsible for directly leading and delivering first aid training sessions with community organisations and educational settings. This role will also offer pastoral support to those delivering sessions to support their welfare and wellbeing.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Experience in Youth Work or working with young people in a community context
• Experience of planning and/or the delivery of community-based training
• Experience of safeguarding and a willingness to undertake Safeguarding training relevant to the role
• Understanding of Equality, Diversity & Inclusion and issues around social mobility
• Advanced planning, organisational and communication skills with the ability to establish strong working relationships at all levels

About The Role:

• Work collaboratively with the Project Coordinators, project team and Community Champions to plan the delivery of young responder first aid sessions in the community and deliver the sessions where a volunteer is not available
• Identify and build partnerships with local organisations and educational settings to support project delivery and promote the project within local communities
• Facilitate training to upskill young people & volunteers to become Community Champions
• Provide pastoral support and guidance to Community Champions and raise any concerns in accordance with St John Ambulance policy
• Ensure training sessions held in the community are risk assessed and registered in line with St John Ambulance policy

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

1 position based throughout Berkshire – Office in Maidenhead

1 position based throughout Buckinghamshire – Office in Milton Keynes

Hybrid working – 2 days a week in the office – home working and meeting service users in the community for the remainder of the week.

Ref: 1456

A new and exciting opportunity has arisen within the organisation to provide administration to support Domestic Abuse case management interventions across Thames Valley, as part of the Drive Project.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

As Case Manager, you will strive to make contact and work on a one-to-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services.

To do this, you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risks, and promoting understanding of the impact of abusive behaviours.

You will work closely with the IDVA’s (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved.

You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

Extensive training will be provided which may include the opportunity to gain accreditation for working with perpetrators of DVA. 

Full driving license is an essential requirement.

These posts will be subject to an Enhanced DBS Disclosure.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 18th August 2024

Applications will be considered and contacted throughout this period and therefore closure of the vacancy will occur as soon as the position is filled which may be prior to this date.

Interviews will consist of an in-tray exercise and a formal interview panel which includes key Drive stakeholders.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Service Manager

This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.

Position: Service Manager

Location: Manchester

Contract: 12 months maternity cover

Hours: Full-time, 37.5 per week

Salary: £37,380 per annum + pension and other benefits

Closing Date: Sunday 25th August 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

The Service Manager is responsible for ensuring the service delivers excellent and continuously improving project performance in line with the contract for supported accommodation as part of the Manchester Young Futures Pathway. You will deliver the services to achieve a positive impact on outcomes for clients and high levels of partnership and involvement from clients, staff, volunteers and key stakeholders.

You will manage two supported accommodation buildings, one housing 12 young people, and one housing 14 young people, being responsible for the health and safety of the building and all housing management tasks (with support from internal teams and processes).

The service works with young people aged 16-25, who are homeless, at risk of homelessness, have slept rough and have complexities in their needs and risks such as being care leavers, having substance use and mental health and wellbeing issues.  You will manage a support team, including senior workers and waking night staff. Support will be provided to all young people across the two services, with some degree of resettlement support also. The aim of the service is to support clients to build their skills, be confident in their journey towards independence and move on to independent living, and:

Key responsibilities include:

· Develop and maintain the skills to live independently

· Manage finances including access to benefits and debt advice

· Access a range of services and community facilities to meet their needs, including health care, treatment, mental health support, advocacy, floating support, befriending and social and leisure activities

· Build on their individual strengths and assets to achieve the outcomes that matter to them in their move to independence and improve health and wellbeing.

About You

You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs.

You will need to have the following skills and experience:

· A commitment to the ethos and values of Depaul including the organisation’s policies and procedures 

· Able to work on own initiative providing leadership to the team but at same time able to exercise sound judgement in knowing when to consult with line management

· A clear understanding and ability to implement risk management, information sharing and data security arrangements.

· Awareness of and commitment to equal opportunity and diversity practise. Ability to promote and implement diversity practice and policies and treat colleagues and clients fairly and with respect.

· Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out.

· Experience of helping people who have experience or are at risk of homelessness with setting up benefits and maintaining their accommodation

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Commitment to continued professional development with internal mentoring.

· Flexible working model for suitable roles.

· Supportive flexitime and toil arrangements.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Financial wellbeing offering interest free loans and advances

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Cycle to Work scheme and interest-free season ticket loans.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· International Accident Cover – accidental death, permanent ​disability

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're seeking a skilled and dedicated individual to join our team as a Young Person’s Worker. In this role, you will play a vital role in providing support to at-risk young people who are experiencing homelessness.

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.

About the Role:

As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 18th August at midnight

Interview date: Wednesday 28th August, Thursday 29th August or Friday 30th August

This post will require an Enhanced DBS check to be processed for the successful applicant. 

We are delighted to be working in partnership with Veterans Outreach Support (VOS), an award-winning charity that offers welfare, wellbeing, mental health support and services to veterans of the UK Armed Forces and the Merchant Navy, and their partners, in Portsmouth, Hampshire, and the Isle of Wight. Over the past 5 years, VOS has experienced a growing demand for their essential mental health services and support, leading to a significant expansion of their peer-supported wellbeing activities and social groups.

As VOS continues to grow, they are now seeking an experienced Marketing & Communications Officer to help oversee their daily marketing and communications activities. This role will be crucial in supporting all the different activities of VOS and would suit someone looking for the next step in their marketing career.

In this role, you will be a focal point for the overall picture of VOS operations, closely collaborating and coordinating with other department heads and team leads to ensure smooth operations.

The successful candidate must be able to demonstrate:

• Excellent copywriting skills
• Digital marketing skills, including managing social media channels, and proactively creating/uploading SEO-focused content to the website 
• Experience in the use of Mailchimp or similar and Adobe Creative Suite or similar
• Experience in the use of Google Analytics and report production
• Experience in video editing and graphic generation in support of blogs and social media
• Excellent research, planning and organisational skills

This is a fantastic opportunity to join a charity that makes a significant impact on the lives and families of those who have served our country. If you are creative, have a good grasp of priorities, and love to find ways to effectively communicate then we encourage you to apply. 

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Location: Portsmouth, with scope for occasional homeworking

Closing date: Sunday 8th September 2024

Applications are being reviewed by Charisma on a rolling basis, please apply without delay to avoid disappointment.

A note from Charisma

Don’t feel like you meet all of the requirements?  We’d still love to chat, we’re a people first recruitment partner.  We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations

We are in search of a committed, organised individual who can offer support and advice, share information on available services, and facilitate groups and courses tailored to autistic adults.  You’ll feel a genuine sense of pride in work you do, and know that you are making a difference to the lives of our clients – all whilst having fun and feeling supported. 

Job description

PLEASE NOTE AN APPLICATION FORM AND COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK

You don’t need to have any knowledge of or experience of autism, but you do need to be organised, efficient, enjoy completing lots of different types of work every day and feel confident working with a high volume of different people every week. We think this role would suit someone who has worked as a social worker, a teacher or a social prescriber. It is an incredibly rewarding and interesting role, working in a kind and happy team.

Although the role states home working as an option, this would be in the form of blended working. There is an expectation that the postholder will spend around 1/3 of their hours in the offices in Eastcote, 1/3 of their hours in location in the borough being supported, and 1/3 of their hours from home. Note the salary listed is a full time equivalent salary, so actual salary will vary depending on hours agreed.

Hours: Full time 35hours per week

Terms: Permanent role, £32,000-£33,000 dependent on experience.

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Full Job Description can be found on our website, but key elements of the role are:

Job Summary

CAAS provide the Autism Support and Advice Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Specialist Autism Advisors.

In general, the role will provide information, advice, and support to autistic adults in NW London, with the aim of improving quality of life and developing autism-aware communities. Some of the support is offered through one2one meetings, and some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support.

There is no requirement for any experience of, or understanding of autism / autistic adults, as we will provide training on the condition. This role will best suit someone who is very organised, who is able to task switch easily between mentoring work, group facilitation, public facing board meetings and administrative duties and who is able to work with a high number of clients each week in order to provide a sufficient number of appointments to meet our funder requirements.

The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.

A significant part of the role will involve consultation and co-production with autistic adults to ensure that the service meets the needs and aspirations of our local autistic population.

Key Responsibilities – Supporting autistic Adults

Client Support and Communication

· Conduct one-to-one support meetings in a coaching style, tailored to the needs of autistic adults.

o Provide practical support with tasks such as making calls, filling out forms, applying for benefits, and planning their week.

o Manage communications effectively, ensuring timely coordination around appointments.

o Manage client phone calls with professionalism and care.

o Attend in-person meetings with clients and third-party organisations to provide direct support.

o Offer information and advice to assist clients in their daily challenges.

o Consult with third-party professionals on behalf of the client.

o Direct clients to additional support options and resources when needed.

Monitoring and Safeguarding

· Diligently record actions and monitor client progress using live reporting software.

· Establish clear boundaries and manage expectations regarding the scope of work to be undertaken.

· Assess and accommodate Reasonable Adjustment Requests to support individual client needs.

· Oversee risk and implement safeguarding measures to protect clients.

· Maintain confidentiality in line with GDPR, CAAS Policies, and good practice standards.

Resource Management

· Stay informed about local Borough services to provide current and comprehensive guidance.

Key Responsibilities – Facilitation and Groups

Group Facilitation and Event Management

· Manage and facilitate a number of social groups and courses for up to 30 people, in-person or hybrid online.

· Efficiently set up and pack down group sessions.

· Manage logistics concerning room bookings and scheduling for group activities.

· Oversee risk management and implement safeguarding protocols to ensure a safe environment for all participants.

· Maintain confidentiality in line with GDPR, CAAS Policies, and good practice standards.

· Conduct ongoing monitoring and evaluation of group dynamics and attendance.

· Develop and review strategies to enhance group efficiency and effectiveness.

· Develop and create potential new groups.

· Create co-production meetings with prospective group attendees.

Marketing and Promotion

· Send timely reminders to group attendees, in line with individual communication preferences.

· Oversee the marketing and advertising strategies for group sessions and services, ensuring consistent promotion.

· Coordinate advertising projects through social media streams and mailouts to enhance organisational visibility.

· Promote CAAS Services to professional audiences, demonstrating the value and impact of the organisation's work.

Content Creation and Preparation

· Design and prepare PowerPoint presentations and other resources for group sessions and workshops where needed.

The specific groups may change depending on funding and take-up, and the groups can take place during weekends and evenings, so there is a need for the role to work flexibly, with differing work patterns each week.

Key Responsibilities – Liaison, Consultation and Training

Training and Representation

· Conduct Autism training sessions for third-party professionals to support their development.

· Present CAAS Services to professional audiences, outlining support options and organisational goals.

· Serve as a representative of CAAS at Local Autism Boards to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.

Client Engagement

· Onboard new clients by verifying eligibility and, if necessary, directing them to alternative support services.

· Manage client expectations by clearly communicating the limitations of our services.

· Maintain and prioritise own caseload, as well as manage the waiting list efficiently.

· Utilise professional networks to extend outreach and engage a wider public audience.

· Understand and adapt to various communication and engagement styles, demonstrating sensitivity and patience to meet individual client needs.

Partnership Development and Networking

· Participate in co-production events to aid collaborative service development, including activities, events, and projects.

· Liaise with local professionals to create and sustain partnerships and coordinate services.

· Engage with statutory and volunteer services within the borough, such as health, social care, and social prescribing, to establish a support network.

· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.

Knowledge Management and Advocacy

· Remain up to date with all organisational services for accurate representation and consultation.

· Stay informed about existing support services in NW London.

· Keep abreast of national and local trends and developments affecting autistic adults, identifying opportunities to raise awareness and develop suitable services and support.

Key Responsibilities - Organisational

Client Documentation and Communication

· Record all one-to-one client work accurately for proper documentation and follow-up.

· Verify and update client contact information to maintain accurate records.

· Provide written reports as required by professional agencies and CAAS.

· Handle incoming phone calls with professionalism, and direct calls to appropriate departments as needed.

· Enforce and comply with GDPR standards for all data handling and communications.

· Uphold a neuroaffirmative approach in all communications, aligning with brand language and aesthetics.

Diary Management and Email Correspondence

· Manage your diary by scheduling appointments, being clear on your availability and location of work, and organise administrative tasks, research initiatives, and meetings. Ensure appropriate email signatures are used to ensure consistency and brand alignment.

· Efficiently organise and prioritise emails and manage inbox to ensure timely responses.

Time Management and Compliance

· Diligently maintain personal timesheets to ensure an accurate record of work performed.

· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.

Professional Development and Team Collaboration

· Participate in monthly supervision to enhance service quality and personal development.

· Attend and contribute to weekly and monthly team meetings, offering insights and feedback.

· Attend staff training throughout the year to remain updated with best practices and organisational procedures.

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the Adult Autism Team Lead.

To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Possess strong organisational skills with excellent time management abilities, crucial for handling a demanding workload, managing appointments, diaries, reminders for clients, making phone calls, and effectively communicating with external organisations on behalf of clients.

· Have clear and confident communication skills, capable of representing the organisation effectively both internally and externally, through in-person meetings, phone calls, and written communications.

· Demonstrate experience or knowledge of working with autistic individuals, including an understanding of the challenges faced.

· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of autistic people.

· Hold knowledge of Disability, Equality, and Adult Social Care Legislation, along with an understanding of data protection, safeguarding, equal opportunities, diversity legislation, and best practices.

· Show the ability to manage a diverse workload with competing demands and to develop professional relationships with relevant statutory and voluntary sector bodies.

· Exhibit the ability to monitor and evaluate work effectively.

· Possess strong oral and written communication skills, including the ability to write and present clear and comprehensive reports.

· Be proficient in computer software, as much of the work is managed through technology and computer systems.

Person Specification - Desirable

· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.

· Voluntary Sector Experience.

· Counselling, facilitation, or coaching skills.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

This role is being advertised as a Contact Centre Agent however the successful applicant will be employed as a Client Care Coordinator.

As a Client Care Coordinator, you'll be the first point of contact for our clients when they need us the most. Whether it's through a phone call, a scheduled appointment, or an online chat, you'll be their go-to person, making every interaction seamless.

You'll be part of a team of over 150 colleagues spread across three contact centre sites. Our workplace is all about teamwork and support, ensuring that you never feel alone. Plus, our fantastic support network keeps everyone connected and motivated!

This role primarily involves phone-based interactions, but guess what? After your training period, you will have the opportunity of hybrid working arrangements, with just one day a week on-site. Enjoy the flexibility of permanent hybrid roles with a great work-life balance, working 8am-6pm Monday to Friday, and one Saturday or Sunday shift every two weeks with a day off in the week.

If you're ready for a fulfilling career where you can truly make a difference, we'd love to have you on our team! The start date for successful candidates will be 7th October and successful candidates will be required attend training for a minimum of 4 weeks, running from 8am to 4pm, Monday to Friday.

What's in it for You?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression

The Policy Communications Officer will assist in increasing the visibility of Alzheimer’s Research UK (ARUK) to external audiences, with a particular focus on influencing key political stakeholders, such as the next UK government, to support policy change.

The Policy Communications team sits within the Communications Department but works closely and collaboratively with the Policy and Public Affairs Department to maximise the success and influence of their work by gaining cut-through with key audiences and inspiring positive, urgent action. This is a varied role, covering areas across diagnosis, treatment and prevention. The postholder will also assist with efforts to shape public health policy around dementia, including dementia risk reduction and brain health messaging.

The postholder will develop engaging and compelling content for a range of communications channels, with the aim of developing the charity’s voice as an expert commentator on dementia policy and establishing the charity as a thought leader in the UK.

Main duties and responsibilities of the role:

· Working with the Policy Communications Manager to lead on the creation and delivery of communications and content to support ARUK's policy and public affairs activity, working through multiple channels including national media, newsletters, website content and social media.

· Develop effective relationships with ARUK’s Communications Department, Policy & Public Affairs Department, and with external stakeholders and partners, in order to identify and deliver on communications needs.

· Help find, develop and pitch news stories, press releases, thought leadership pieces and other content to national press on ARUK’s policy and public affairs activity, bringing the charity’s expertise and key messages to the forefront.

· Support the running of ARUK’s press office by co-ordinating responses to breaking news stories relating to relevant dementia policy developments, including drafting reactive comments, briefing spokespeople and accompanying spokespeople to interviews when appropriate.

· Monitor relevant media coverage; keep up to date with policy, social, scientific and charitable sector issues which could benefit, or have relevance to, ARUK.

· Assist with the organisation and delivery of events, including ARUK’s research conference and events in parliament.

· Develop effective working relationships with relevant members of the media, government and NHS communications contacts; respond promptly to queries, including occasional out-of-hours queries.

· Work with the Public Affairs team to build on existing relationships with ARUK’s campaigners and parliamentary advocates, developing engaging content to strengthen our communications with these groups.

· Work with the Internal Communications team to create and disseminate materials to support staff across the organisation in engaging their stakeholders and the wider public with ARUK's policy and public affairs work, including toolkits and Q&As.

· Liaise with the Social Media team to develop compelling content in support of the charity’s policy and public affairs work.

· Ensure activities comply with ARUK’s branding and style guide.

· Undertake any other relevant duties and projects delegated by the Policy Communications Manager in line with the responsibilities of the post. 

What we are looking for:

· Educated to degree level in related subject or equivalent level of experience.

· Experience of working with national media on health/science or policy issues.

· Experience of working with external stakeholders and partners.

· Experience of delivering communications programmes through a variety of media (e.g. press, social media, email, events).

· Confidence working with computers; knowledge of Microsoft office packages and databases, good keyboard skills.

· Understanding of the UK political landscape, its potential impact on health policy and the role communication plays in policy change.

· Excellent journalistic skills and news sense.

· Ability to understand and translate complex policy into consumable communications for journalists and the public.

· Excellent verbal and written communication skills, with a high standard of accuracy and attention to detail.

· Excellent organisational skills; the ability to manage many tasks with internal and external stakeholders to multiple deadlines.

· Ability to communicate appropriately and effectively with a broad range of people, including journalists, policymakers, representatives from partner organisations, and people affected by dementia.

· A confident and friendly manner; would feel at ease representing the charity to a range of audiences.

· Working with independence, intelligence, drive and initiative.

· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 18th August 2024, with interviews likely to be held week commencing the 26th August 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.

The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.

Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

Make a difference

This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.

The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.  

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

You should be an excellent communicator and able to motivate and empower others. This is a full-time role.

Don’t wait. Apply today!

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous 31 days annual leave entitlement plus bank holidays
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Based in our Huntingdon Hub but with travel across Cambridgeshire and Peterborough.

Salary: £26,000 - £29,000 per annum

Full Time (35 hours per week)

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers.

Purpose of your Job:

This is an exciting role is within our energetic Young Carers Team, you will be confident to develop and deliver engaging training to a wide range of professionals and young people, you will work closely with partners to increase professional capacity to recognise and support young carers. You will be have experience of develop marketing and awareness raising materials and resources. The role works collaboratively with young carers to gather their voice and create platforms to share their experience.

You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering a range of support to people who use drugs or alcohol, including bespoke harm reduction advice.
• Helping people from historically underserved communities to access the needle exchange and treatment services, as desired.
• Researching new opportunities to engage with members of the Tower Hamlets’ public about drug and alcohol use and available services in the borough.
• Signposting to other support services, as appropriate.
• As needed, accompanying other Reset Outreach and Referral Service workers or external professionals on outreach and in-reach in order to better understand the local environment as well as build rapport with clients.
• As needed, serving in the needle exchange rota in order to better understand the service as well as build rapport with clients. Supporting on a pilot wound care project in conjunction with Accelerate.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.