Membership Support Officer Jobs
30 hours per week (excluding a 30 minute break)
Initial 12-month fixed term contract
We are seeking to recruit two Development Workers for Salford’s flagship Wellbeing Matters programme.
The Wellbeing Matters programme is a Voluntary, Community and Social Enterprise (VCSE) led initiative delivered by Salford CVS in partnership with five VCSE anchor organisations. The Programme focuses on Person and Community Centred Approaches to improving the wellbeing of Salford people that are commissioned by NHS Greater Manchester, Salford’s five Primary Care Networks, and Salford Integrated Commissioning.
Wellbeing Matters Programme has two core elements, firstly community connecting / social prescribing. This connects people referred through health professionals with a non-medical need to local community assets to support an individual’s wellbeing, independence, and reduce social isolation. The programme aims to support people feel more connected to their communities, providing confidence, and social interaction connections, linking individuals to local activities and services. The main aim is to support individuals become prepared on how to manage their own health and wellbeing.
The second core element of the Wellbeing Matters programme supports the development and maintenance of the VCSE ecosystem that supports social prescribing through volunteering, voluntary action, community activities, investment and assuring quality of groups and activities. This element of Wellbeing Matters includes a team of Development Workers whose role is to develop the capacity of local VCSE groups and activities that ensures a healthy voluntary, community and social enterprise eco-system to socially prescribe into.
Closing date: Monday 19th August 2024 at 9am
Interview dates: Thursday 22nd & Friday 23rd August 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for an engaging and effective individual to join the Policy & Communications directorate in a newly created role.
You will lead our policy team, build relationships with key stakeholders, and work with communications colleagues to grow the BES’s reputation.
Insightful, you are an expert facilitator and enjoy getting the best out of people, adept at balancing stakeholder interests with an eye on the bigger strategic picture.
A trusted advocate, you will enjoy taking ecological evidence to the heart of local and national government to influence for the benefit of biodiversity.
About the role
Reporting to the Director of Policy and Communications, the Senior Policy and External Affairs Manager will:
- Maintain an up-to-date map of our stakeholder landscape to ensure networks of influence and audience priorities are understood
- Oversee the quality of external relationships, engaging with specific stakeholders as needed to form strategic alliances
- Identify key areas of policy focus where the BES is able to add value to national conversations around biodiversity and climate
- Co-ordinate the policy team on consultation responses, parliamentary inquiries, policy reports, and other policy documents and meetings.
- Lead the Policy Team to prioritise work across the three nations, rising to the challenge of responding to opportunities as they arise, and ensuring that we are always working to strategic effect.
For more details about this role, please download the role specification and job pack.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref 6734
We are looking for a Programme Manager to join the Start Network within our Humanitarian Department to oversee the successful implementation, performance and strategic direction of the global Start Fund programme.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
Start Network is a global membership of close to 100 civil society organisations, working across six continents, to tackle what we see as the biggest systemic problems in the global humanitarian system. Start Network is an independent charity that works with Save the Children, as a grant custodian for some Start Network initiatives.
Start Network solutions:
- Locally led action: Shifting power and resources and decentralising decision-making to locally led networks and organisations.
- Early and rapid financing: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.
- Community led innovation: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.
Start Network was formerly hosted within Save the Children UK (SCUK), where it was incubated since its establishment in 2010. When Start Network registered as an independent charity in 2019, the Start Programmes comprising Start Funds and Crisis Anticipation and Risk Financing continued to be hosted by SCUK as Grant Custodian to Start Network. A Grant Custodian Agreement is in-place, which describes the roles and commitments of each entity.
The Start Fund Programme Manager is a role within the Start Funds (as part of Start Programmes) contracted and line-managed within SCUK.
About the role
Start Network is a leading-edge funder, enabling network members to access rapid, early and risk-informed funding based on collective decision making and local leadership. As a funder, Start provides an alternative to other funding mechanisms in the humanitarian sector, with a unique niche focused on small-to-medium sized and underfunded crises and a progressive model that relies on collaboration with members deciding and actively managing the funds in concert.
The Start Fund Programme Manager will be responsible for the performance and strategic direction of the global Start Fund, as part of Start Network's family of funds. The global Start Fund provides around £20M of rapid financing in response to underfunded small to medium scale crises, spikes in chronic crises, and in anticipation of impending crises, filling a critical gap in humanitarian financing.
As the Programme Manager you will be responsible for overseeing the successful implementation of the global Start Fund programme, managing all contractual obligations and compliance. In addition, the role will continue working closely with the Head of Start Funds to ensure the fund contributes toward Start Network strategy.
You will provide support to Start Network's resource mobilisation work to ensure the fund is appropriately resourced as well as providing leadership to the Start Fund Programme Team ensuring successful implementation of the global Start Fund, and management of crisis alerts and associated awards.
In this role, you will:
People management
- Effectively manage a team of four Start Fund Programme Officers responsible for the day-to-day implementation of the Start Fund.
- Proactively develop relationships built on trust, provide staff with clear guidance and direction; use coaching techniques to support personal ambition and professional development. They will create an inclusive environment where team members feel safe to express ideas and acknowledge mistakes.
- Ensure that Start Funds team members have performance and professional development goals, that correspond with Start Funds team objectives, and are well managed and monitored.
Programme leadership
- Play a critical role in representing the global Start Fund as part of Start Network's family of funds, both internally and externally.
- With support from the Head of Start Funds, constantly review and propose adjustments to the Start Fund programme approach in response to learning, and to ensure continued alignment with Start Network strategy.
- Be responsible for the management of the Start Fund Committee as one of the fund's governing bodies.
- As part of the Start Funds team, regularly review and adapt the global Start Fund programme design and operations to ensure it remains fit for purpose.
- Contribute to resource mobilisation, to ensure the fund is appropriately resourced, donors and associated awards are appropriately managed, and fundraising initiatives informed and supported.
- Ensure strong relationships are maintained between Start Network and SCUK, supporting the transition toward Start Programmes (including Start Funds) full integration within Start Network.
- Led by the Head of Start Funds, play a critical role in the development of Start Funds plans including plans specific to the global Start Fund.
Fund management
- Responsible for the Start Fund's performance in line with agreed Start Fund Key Performance Indicators.
- Contribute toward reporting of the global Start Fund to the Start Fund governing bodies, SCUK, Start Network, and the global Start Fund donors as required.
- Responsible for supporting incident management, related to the global Start Fund.
About you
To be successful, it is important that you have:
- Previous experience in humanitarian sector, with experience operating in humanitarian contexts.
- Good understanding and knowledge of humanitarian quality standards.
- Demonstrated experience in managing large and/or complex programmes in the humanitarian and/or development sector and proven experience in humanitarian project cycle management.
- Proven experience in award and financial management.
- Demonstrated skill in developing funding proposals, budgets and reports.
- Demonstrable experience of working in partnerships and/or networks.
- Proven experience of embracing innovative approaches, to improve the effectiveness and efficiency of programme operations.
- Previous experience of managing people, including line-management experience.
- A confident communicator and networker with excellent relationship-building skills.
- Proven ability to drive and implement strategy.
- Proven analytical and problem-solving skills.
- A flexible, ‘can do' attitude with the ability to manage an unpredictable workload.
- Experience of internal and external representation.
- Excellent verbal and written communication skills with stakeholders at different levels.
- Willingness to travel, including to humanitarian settings.
- Language skills in French, Spanish, Arabic (desirable).
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
St Ann’s Hospice is growing! Currently in the process of building a brand new hospice in Heald Green, this new role will build on the strengths of our existing Major Gifts fundraising programme to provide a significant contribution to our new build target and secure income for the future too.
- Researching, developing and managing a pipeline of HNWI in the hospice delivery area,
- Confidentially asking for gifts of five and six figures to support the work of the hospice
- Developing and writing persuasive funding proposals, propositions, cases for support and progress reports for donors.
- Supporting the fundraising development board to ensure appropriate membership and enable them to engage their networks in support of St Ann’s Hospice
- Monitoring Major Gift income and expenditure budgets, to analyse and produce monthly and quarterly management information.
You'll be looking forward to:
- 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
- Buy an additional week annual leave (pro rate for part-time)
- Heath cash plan
- Contributory pension scheme up to 7% matched contribution
- Life cover
- Free parking
- Discounted lunches on site
- Flexibility to fit your work around your home life / hybrid working
If you're right for us you'll have:
- Degree level education or equivalent experience of research, proposal writing and business development.
- Experience of increasing income through building a portfolio of major donors including asking for and securing gifts over £50,000
- Proven experience of building strong relationships with a variety of key stakeholders for the generation of income
- Worked to a budget with a solid plan to achieve the target, including an assessment of risk and mitigating actions.
- The ability to work flexibly to meet the needs of donors
- Access to a car with full driving licence.
The client requests no contact from agencies or media sales.
Triangle of Care UK Programme Lead
35 hours per week
Level 4: £42,000 - £45,000 per annum
Hybrid working
- Do you have a commitment to driving service improvement at scale for carers across a range of sectors and different providers?
- Do you enjoy developing and managing diverse stakeholder relationships with carers, practitioners and policy makers?
- Do you have a sound strategic understanding of the challenges that are faced by NHS and Local Authority services in achieving effective support for carers?
If so, Carers Trust would like to hear from you!
The Triangle of Care UK Programme Lead has responsibility for managing the implementation of the Triangle of Care. This dynamic quality improvement framework, pioneered by carers within secondary mental health settings and now recognised within wider national policy, is based on six principles which health and care providers can use to include and support unpaid carers, staff and those receiving care.
This role is the key point of communication for Triangle of Care members, leading on delivery of the Triangle of Care peer review and accreditation process and working closely with the Director of UK Network & Innovation and Executive Director of Programmes & Impact to grow and diversify the programme, in line with Carers Trust 2022-25 Strategy.
Our ideal candidate will have:
- Experience of working with others to develop and deliver a programme of stakeholder engagement nationally and locally
- An understanding of the carer landscape across statutory services, particularly in relation to secondary mental health services
- An understanding of Business and Product development in the context of a scheme or initiative that delivers a paid-for or ‘freemium' model
- Experience of developing and/or leading quality assurance and improvement projects
- Evidence of creating and cultivating new relationships and ways of working
- Effective communication skills (verbal and written) that can be flexed across a diverse range of audiences
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
We are looking for maternity cover for our current Salesforce Adviser.
The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.
In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.
Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.
The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth.
The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.
The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems.
KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD
- Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
- Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
- Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
- Continue the implementation of Bond’s Salesforce Data Cleaning project
- Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System.
- Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
- Set up and rollout new SF Community Cloud updates (eg: the events package)
- Troubleshoot and find solutions to any SF technical issues
- Contribute to the development and implementation of Bond’s digital strategy
- Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.
MAIN RESPONSIBILITIES
Salesforce development, integration and user adoption
- Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs.
- Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
- Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required.
- Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
- Troubleshoot issues and provide technical support to ensure they are resolved.
- Be the main point of contact for all Salesforce queries and issues within Bond.
- Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
- Create, update and maintain documentation around digital processes and systems.
- Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
- Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy
Data gathering, analysis and reporting
- Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
- Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
- Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
- Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.
Member experience and community website
- Maintain, develop and improve Salesforce Community Cloud
- Work alongside the Digital Projects Adviser to test and update custom-built packages where required
- Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
- Work with external suppliers as required.
PERSON SPECIFICATION
Essential
- Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
- Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
- Demonstrable understanding of process automation tools, such as Process Builder and Flows.
- Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
- Experience of integrating Salesforce add-ons.
- Experience of managing a complex data cleaning project.
- Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
- Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
- Creative thinker and a problem solving “can do” attitude.
Desirable
- Experience of salesforce community cloud.
- Experience of working in a membership organisation.
- Experience of using content management systems and/or e-commerce systems.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.
In the Cover Letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate and Community Fundraising Manager
Number of Hours: Full-time (37.5 hours per week), Monday to Friday with occasional evening and weekend working
Accountability of post: The post holder will be line managed by and accountable to the Development Manager
Location of post: Remote, with travel as required
Other terms: 33 days annual leave including public holidays
Do you have a strong track record of fundraising within the charity sector? We are looking for someone who can manage corporate and community fundraisers, develop events, both locally and nationally; as well as being able to write, and submit successful funding applications to trusts and other funding sources.
As our ‘Corporate and Community Fundraising Manager’ you will develop, deliver, and manage a range of corporate and community fundraising initiatives that will help the Throat Cancer Foundation (TCF) promote and deliver its services.
About Us
Founded in 2012 we are a UK charity that provide support, advice and information to patients and their loved ones who are affected by cancers of the head, mouth, neck, chest, and those throat cancers caused by the Human Papillomavirus (HPV). We also campaign for universal HPV vaccination to prevent any future devastating throat cancer cases. Raising awareness of HPV and how it causes throat cancers has been and continues to be a large part of our work.
About the role
The successful applicant will work closely with the CEO, the management team, and Trustees to implement, develop and deliver a fundraising strategy that meets the charity’s challenging income targets. This post will play a vital role in helping us to deliver our range of throat cancer support programmes to patients, families, as well as to medical professionals and the scientific research sectors. This is a unique and challenging role, which will see the successful applicant working on a variety of projects at any one time, whilst working under pressure to deliver results. It is therefore important that anyone in that role has great communication skills as well as experience of managing fundraising events on a nationwide scale.
MAIN TASKS & RESPONSIBILITIES:
- Fundraising duties as required.
- Be the customer service face for all fundraisers and fundraising activities.
- Play a key role in the development and implementation of TCF’s community fundraising activities and third-party events.
- Work with the Business Development Manager and CEO to develop key messages, briefings, and positioning statements to ensure consistency and maximise the impact of our work
- Create, manage, and deliver robust project plans for allocated events delivering on set income targets.
- Review and adapt current events in the portfolio to maximise supporter engagement, retention and income growth.
- Booking and liaising with all suppliers involved with events and building and maintaining strong relationships with them.
- Working across the charity and externally, to significantly grow both volunteer numbers and activity.
- Develop the way we speak about volunteering, our brand, and associated materials, in order to attract more volunteers with the skills we need.
This description does not attempt to describe all the activities of the post but illustrates the role with examples. It is therefore subject to alteration and development and will be reviewed with your line manager as required.
About You
You have demonstratable experience as a corporate and community fundraiser with excellent knowledge of the charity sector. You are friendly, highly organised, and skilled in multitasking and balancing priorities. You’re able to write professionally and compellingly for various funders. You have a passion and empathy for people and their power of community to connect and support others.
Essential Skills
- Proven track record in corporate and community fundraising.
- Excellent communications skills, both written and oral.
- Fundraising support experience.
- Understanding of fundraising within the charity sector.
- Ability to co-ordinate priorities and work accurately and to tight deadlines.
- Highly developed interpersonal skills, with the ability to deal comfortably with key individuals at all levels.
- Familiarity with CRM systems.
Desirable Skills
- Knowledge or membership of professional fundraising membership organisations.
- Experience of budget setting and management.
Please submit your cover letter and CV for consideration.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Counselling Coordinator
Hours: Full time – 35 hours
Salary: £26,000
Location: Guildford
Accountable to: Clinical Lead
DBS check: Yes
Closing on: Sunday 4th August 2024
We are currently recruiting for a Counselling Coordinator to support our Clinical Lead and the counselling team.
RASASC is a registered charity which has been providing support to survivors, of all genders, of rape and sexual abuse (both recent and non-recent) aged 13 and upwards, from across Surrey since 1992.
We provide one-to-one counselling, group support, Helpline, Independent Sexual Violence Advisor (ISVA) service, and peer support groups.
We are committed to equal opportunities and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
Counselling Coordinator
This role is based in Guildford. You will be responsible for the administration and coordination of our counselling service, taking calls and responding to email enquiries from clients, supporting the team with room booking, greeting clients, answering the door, booking assessments and supporting the Clinical Lead and the counselling service in general. This is a varied and exciting role, requiring stamina and a can-do approach! If you are a warm, non-judgemental all-rounder with an excellent understanding of counselling services and the impact of sexual harm, we would love to hear from you.
Key functions
· Receive referrals for our counselling service, family support service and group support. Referrals are received through other agencies, internal services and self-referrals
· Contact potential clients and arrange appointments for assessments with our RASASC Assessors
· Following assessment, allocate clients to an appropriate counsellor supported by the Clinical Lead where necessary/appropriate
· Provide all documentation and information to the client and the counsellor as required
· Upload, update and maintain all information relating to clients, e.g. referrals and assessments, on Oasis (our CRM)
· Manage assessment processes and ensure assessors produce assessments for the counsellors and the office
· Ensure CORE 10 clinical measure forms, pre and post intervention, are obtained and inputted onto Oasis
· Ensure all other evaluations, pre and post intervention, are obtained and uploaded onto Oasis
· To resolve clients’ disability and access issues when required.
· To support with the monitoring of the waiting list and to proactively discuss with the Clinical Lead and Chief Executive Officer if the need for additional assessors or counsellors is required
· Provide monthly data to the Clinical Lead, Fundraising Manager and Chief Executive Officer as requested
· Provide administrative and IT support for ongoing training for counsellors
· Support with room booking, greeting clients, answering the door, phone calls and dealing with emailed client queries as required
· Be familiar with safeguarding procedures and protocols
Reporting Line:
· This post holder reports directly to the Clinical Lead.
Skills and Experience - Essential:
· Good working knowledge and experience of counselling and counselling services
· Excellent understanding of the possible impact and presentations of trauma
· Excellent organisational skills with proven ability to prioritise workload
· Excellent communications skills, written and verbal
· Excellent relationship and interpersonal skills and the ability to deal with a diverse range of people
· Demonstrable understanding of the importance of EDI and commitment to working inclusively
· Understanding of safeguarding protocols and procedures
· Ability to deal with information in a confidential manner
· Case Management Skills – ability to accurately maintain records
· IT literate, including Microsoft Office; excel and email.
Skills and Experience – Desirable:
· Knowledge of rape and sexual abuse issues
· Experience of, and understanding of, Police or Criminal Justice System.
In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.
How to Apply:
If you are interested in joining our team or if you have any questions about the role please do give us a call as we would love to hear from you – contact Liz Joyce at RASASC Guildford for more details or please complete the application form.
Closing date for applications is: Sunday 4th August 2024
Interviews will be held in the week commencing 12th August
How to Apply:
Please complete the attached application form and email them to Liz Joyce at RASASC Guildford by Sunday 4th August.
Please note we do not accept CVs.
Are you passionate about gender equality and skilled in securing funding from trusts and foundations? The Fawcett Society is looking for a Trusts and Foundations Lead to join our team!
Fawcett values equality and is committed to becoming an anti-racist organisation. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie-break situation.
Position: Trusts and Foundations Lead
Location: This is a hybrid role (Office in Angel, London) with applications from remote candidates welcome. Remote postholders would be expected to pay for their own travel to our office or alternate London venue. We anticipate this to be approx. once every two months for team meetings or for Fawcett events.
Salary: £35,000 per year (pro rata – full-time hours are 37.5 per week)
Hours: Part-time (25-30 hours per week)
Reports to: Head of Trusts and Membership
Why Join Us?
· Make an Impact: Secure funding to support our vital work.
· Collaborative Environment: Work with a dedicated team committed to gender equality.
· Flexible Working: Choose remote or hybrid working to suit your lifestyle.
About The Role:
· Identify and Research: Find potential funders aligned with our mission.
· Develop Pipelines: Manage a robust pipeline of funding prospects.
· Lead Applications: Prepare and submit high-quality funding applications.
· Build Relationships: Maintain strong connections with funders.
· Report Impact: Provide comprehensive reports to funders.
· Collaborate: Work closely with key team members to develop proposals.
What We're Looking For:
· Experienced Fundraiser: Proven track record in securing funding from trusts and foundations.
· Research Skills: Effective in identifying and researching funders.
· Strong Communicator: Excellent at producing compelling funding proposals.
· Relationship Builder: Skilled in maintaining funder relationships.
· An Autonomous Critical Friend: Skilled in leading a programme of work and not shying away from critical input that will lead to improved outcomes.
Application Process:
To apply, please view the recruitment pack on our website where you'll find a link to apply. We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed.
Closing Date: 11.59pm, Monday 29th July 2024
Interview Dates: Please keep time available on 1st and 2nd August when all interviews will be held.
For more information about The Fawcett Society and our work, visit our website.
Join us and make a difference in the fight for gender equality!
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Salary: Starting salary at £24,525.54 - £27,597.03 (depending on experience)
Hours: 35 hours per week
Location: Birmingham (at MWNUK offices)
Job Type: Permanent (subject to funding)
Deadline: Midday on Friday 2nd August 2024
Interviews: Week commencing Monday 12th August 2024
Start Date: Monday 19th August 2024
About Us
Muslim Women’s Network UK (MWNUK) is an award-winning national charity based in Birmingham working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.
Who we are looking for?
A highly motivated and organised individual who is passionate about women’s rights and has management experience of leading a small team, able to plan ahead, work with minimal supervision and able to use own initiative.
Job Description
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support / Case Workers and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with the majority of call related to various forms of violence and abuse as well as mental health and wellbeing.
The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs. A significant part of the role will encompass managing staff / volunteer rotas, monitoring staff performance, identifying and managing safeguarding issues, ensuring that the helpline database is being maintained and providing helpline data to other staff. The role will also include attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
· Supervising the Helpline team of 11 staff (however this is equivalent to 3 full time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
· Recruiting and training helpline volunteers and staff with the support of senior management and ensuring their development needs are flagged up.
· Monitoring performance of helpline staff through monthly supervision meetings and annual appraisals.
· Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
· Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
· Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
· Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
· Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
· Holding monthly helpline team meetings and sharing learning as well as identifying and sharing interesting cases with senior management and the Advocacy Officer.
· Attending external meetings e.g. MARAC meetings, engaging with police and social services.
Other duties
· When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts and webchat in a faith and culturally sensitive manner.
· Keeping up to date with helpline issues such as forced marriages, domestic violence, honour-based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
· Promoting the helpline’s services to a range of stakeholders.
· Occasionally (if required) delivering training workshops and leading discussions online and in schools, colleges, and community organisations on issues such as forced marriages, domestic violence, FGM, honour-based violence, child sexual exploitation etc.
· Carrying out duties to support to the Operational Director and / CEO.
· Attending training as required.
· Undertaking outreach work if required.
Person Specification
· Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour-based violence, sexual violence, mental health issues etc.
· Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
· Strong experience of identifying and handling safeguarding issues for both children and vulnerable adults.
· Experience of managing, supporting and supervising a small team.
· Second language such as Arabic, Bangla, Punjabi or Urdu.
· Excellent IT skills (word processing, databases, spread sheets and Outlook).
· Able to build relationships with whilst maintaining professional boundaries.
· Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
· High level of professionalism when dealing with internal and external stakeholders.
· Strong organisational and interpersonal skills with solid communication skills – written and verbal.
· Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation into staff and volunteers.
· Ability to work independently without supervision and being able to use initiative.
· The ability to work in a positive manner, under tight deadlines.
· Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
· Understanding and knowledge of the voluntary / non-profit women’s rights sector.
· Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Application Process
· 1st Stage: Please email your current CV and a cover letter outlining your suitability for this role by midday on Friday 2nd August 2024.
· 2nd Stage: Shortlisted individuals will be invited to attend an interview in week beginning 12th August 2024.
(Please note we will be unable to provide feedback at stage 1 of the application process)
Further Information
· Basic DBS clearance is required.
· If successful, references will be requested. To help speed up the process please include references in your CV.
· Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Exeter Students’ Guild
Head of Organisational Development
Salary: £53,000 to £60,000 (pro-rated)
Location: Exeter
Contract: Permanent – between 21 and 35 hours per week (our preference is 0.6 FTE, 21 hours; however, we are open to exploring a range of working patterns)
Are you a values-driven organisational development professional looking to play a crucial role in the smooth running and continued development of a busy Students’ Guild? We are looking for someone eager to help us become a sector-leading organisation dedicated to helping students love Exeter and ensure every person in the Guild is working towards that mission.
About the Students’ Guild
We are privileged to represent and enhance the experiences of over 26,000 students at the University of Exeter. As an independent charity, we offer a wide range of opportunities, services, and support to help students get the most out of their time at university. Our vision is to empower students to take their place in the world and make a positive difference. We pursue our purpose through the following:
• Influencing the Exeter student experience to ensure it is both a high quality, value-for-money experience for all students and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student. Students are proud of Exeter and feel they belong to the community here.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that, Exeter students and graduates are networked and connected.
Based across one of the most beautiful university campuses in the UK, the Guild offers a flexible, supportive and collaborative working environment and has a huge appetite for innovation and new ideas.
About the Role
As the Head of Organisational Development, you will be a key member of our Senior Management Team, supporting the CEO and elected Officers in shaping the Guild's future.
We are looking for someone who:
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Leads and manages initiatives spanning People, Culture, Operations, IT, facilities, and Health and Safety.
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Empowers and collaborates with Guild managers, dedicated to our Business Partnering model and fostering strong university relationships.
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Cultivates a culture that prioritises outcomes and people, guided by our charity-based values, and is focused on removing barriers for students.
The Guild offers an excellent benefits package, including 27 days holiday plus bank holidays & winter closure, paid time off to support with caring responsibilities & volunteering, sustainable travel incentives, a confidential employee advice service, well-being days, discounts via Perkbox and up to 6% employer pension contributions.
The Guild has a genuine commitment to creating a diverse and inclusive workforce, and people with a diverse range of skills, backgrounds and experiences are encouraged to apply.
How to apply:
Key Dates
Closing Date: 12 pm on Monday 19th August
First Stage Interviews (Remote): Wednesday 4th September
Final Interviews (In-person): Wednesday 11th September
Please click on ' How to Apply' to view the Candidate Information Pack with the link to apply for this role.
For an informal conversation about the role and application process, please get in touch with Nida Ashraf at Atkinson HR Consulting.
Are you excited by the opportunity to work for a values-driven organisation in a commercial role?
Be a part of our commercial services team, driving the development of our cafés and bars and providing truly excellent customer-focused services.
Who are we?
Located in the heart of Manchester, The Union is part business, part charity, part membership body. Operating independently from Manchester Metropolitan University, our aim is to support and represent each one of our student members to achieve personal success. Each year, our growing team of around 60 full-time and up to 150 part-time staff work alongside elected student leaders to make change, improve lives and help fulfil student potential.
The Union is one of 550 students’ unions across the country. And we’re one of the most exciting – with over 38,000 student members and 100 student groups, a huge range of services and a bold strategy.
What’s the job?
In this brand-new role, you will lead and manage our cafés and bars, maintaining high standards of customer service and quality. You’ll:
- Focus on continuous improvement – driving performance with staff, standards, and service.
- Ensure our outlets maximise income potential and are managed and maintained safely and responsibly.
- Drive our commercial performance, working towards ambitious turnover and profitability targets.
What are we looking for?
An experienced commercial operator: someone passionate about providing excellent customer care who is outcome-focused and committed to continuous improvement.
Why apply?
There has never been a better time to work for The Union. Based just off Oxford Road, in the centre of vibrant Manchester, this is the perfect opportunity to work for a progressive, value-driven organisation and a great opportunity to help us develop our services.
We have great rewards and benefits, and we offer 40 days’ holiday, including Christmas closure. So, if you are looking for a new challenge and want to develop as a commercial leader and join a great team, then look no further.
We want to support diverse and inclusive work environments. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status and particularly welcome BAME applicants.
To apply, please download the application pack below or from our website via the ‘apply’ button.
Closing date: Noon on Thursday 8th August 2024
Interview date: Friday 16th August 2024
Work somewhere professional but different. Build a career with students’ unions.
About the role
A4S was established by HM King Charles III in 2004, when he was The Prince of Wales, to transform finance to make sustainable business, business as usual. Today we work with leading CFOs, finance managers, business schools, regulators, standard setters and more, to drive a fundamental shift towards resilient business models and a sustainable economy.
The Personal Assistant will provide professional diary, business and administrative support to four roles - the Executive Director of Knowledge and Learning, the Director of the CFO Programme, the Director of Capital Markets and Fundraising, and the Head of Europe and Global Reporting Lead (‘the principals’).
Responsibilities of the role will include:
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Plan and co-ordinate the principals’ diaries, arranging meetings and calls, and helping to prioritise time.
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Manage logistics for meetings, ensuring agendas, briefs and papers are prepared, as appropriate.
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Monitor email traffic, ensuring the principals’ email inboxes are prioritised and highlighting urgent emails for action.
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Organize the logistics and travel arrangements for overseas business trips undertaken by principals.
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Arrange logistics for meetings and workshops, including liaising with attendees and their PAs, and circulating papers.
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Attend meetings, take minutes as required and produce documentation in a timely manner.
Download the full job description attached to this vacancy.
About you
You will have administrative support experience and previous PA/Secretariat experience, including responsibility for diary management for multiple principals concurrently. You will have a proven ability to work efficiently under pressure to meet deadlines and have excellent organizational skills.
Excellent communication skills (both written and oral) and proven experience of engaging with a wide range of people at all levels in a professional capacity are essential. Candidates must also demonstrate a high level of attention to detail and be comfortable working with various new IT systems and software.
Interest in sustainability, business, and/or finance, as well as knowledge of Salesforce or similar CRM systems and European languages other than English, would be an advantage.
Further specifications are available in the full job description.
About us
A4S offers a competitive range of benefits, a good work-life balance, employee growth and development, and a vibrant organizational culture.
You’ll join a small team of about 45, who are based primarily in and around London. You’ll interact and work with most of your colleagues and stay in the loop on the full extent of our programmes. We value our people, and strive for a collaborative, supportive and non-hierarchical structure.
Our dedicated office is in Mindspace Shoreditch- a vibrant, modern and dog-friendly co-working space which hosts weekly events including brunches, after-work socials and the occasional ping pong evening! We also organize our own team lunches, park days and away days - with team volunteering days also on the horizon.
Benefits
The benefits outlined below are specific to UK employees, however, we strive to provide similar benefits for staff in other locations.
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25 days leave, increasing by one day every year to a maximum of 30 days (pro-rata for part-time roles).2.
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Up to 5 days per year for volunteering.
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BUPA private medical insurance which covers GP virtual consultations, hospital treatment, cancer treatment, mental health treatment and more. This is available from the beginning of employment and covers pre-existing conditions.
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A 7.5% employer pension contribution, with a 2.5% minimum contribution from the employee.
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WeCare membership, providing you and your family or cohabiting partner with access to 24/7 medical consultations, mental health support, guidance on legal and financial issues, and more.
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Death in service and income protection insurance.
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Perkbox membership, offering: generous discounts across everyday spending, wellness and fitness, restaurants, gifts, travel, and more; Perkbox Medical, through which you can book virtual GP appointments and receive prescriptions; and a wellness hub with content covering nutrition, workouts and meditation.
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Flexible working arrangements – both in terms of location and core hours (subject to agreement and role-dependent, but never unreasonably refused)
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A ‘cycle to work’ scheme.
To apply
You can find the full job description attached below – please read this carefully before applying.
Please complete the application form by clicking 'apply' below, submitting both your CV and a cover letter of no more than 2 pages as attachments where prompted. Please specify in your cover letter where you first heard about this position (eg Linkedin, Charity Job, Escape the City, A4S webpage etc.).
We value a diverse and inclusive team, and we know that studies have shown that some potential applicants are less likely to apply for jobs unless they meet every single requirement. If you are excited about this role but your past experience isn’t an exact match, we encourage you to apply and let us know what you can bring to it and A4S. You may be the right person for this job, or for future opportunities.
Applicants should be able to show an understanding of A4S and its programmes, and outline what they can bring to the role.
Applicants must have the right to work in the UK. We will consider applicants with Graduate or HPI visas that have at least 18 months remaining for permanent roles. We are currently unable to offer visa sponsorship.
For more guidance on applying to A4S, please see ‘Tips for your application to A4S’ attached to this vacancy.
As the Bullingdon Community Connections Coordinator you will work with the Community Connections Officer (CCO) to initiate and develop projects and partnerships between the community and prison, to generate opportunities for purposeful activity contributing to the reintegration of individuals into the community.
The role will encompass building further connectivity between the prison and more of its local communities, linking grassroots and larger organisations with the prison and increasing the connections and opportunities for individuals on release. This will include involving Voluntary and Community sector (VCS) Infrastructure charities across Thames Valley to support the work within their areas.
You will be joining us at an exciting time in the development of Bullingdon Community Connections Project. You will have a passion for community work and a good understanding of the Voluntary Sector. Your day-to-day work will be varied and will involve liaising with a variety of groups and organisations. We are looking for someone who is self-motivated, supportive and has good communication skills. This role is a fantastic opportunity for someone who loves to network, to communicate with others and contribute to life-changing work.
Enabling a diverse voluntary and community sector to flourish in Oxfordshire. We do this by providing advice, information and training.
The client requests no contact from agencies or media sales.
Hours: 1 x 37 hours per week and 1 x 26 hours per week
Contract length: Full time fixed term contract until 30 June 2025, initially
Salary: £30,205 (pro-rata)
Closing date for applications: 29th July 2024 at 9 am
Interviews on: Monday 5th August at Beech House, Poole
Do you want to make a real impact? Do you thrive on creativity, innovation, and collaboration but also enjoy engaging and supporting some of the most vulnerable in the community?
We’re seeking passionate individuals who want to transform lives and empower communities through efficient and easy access to information about the services and support delivered by charities and community organisations.
We’re recruiting 2 new Pathway Coordinators to join our Wellbeing Collaborative Team, who will work with us over the next 12 months as we work closely with our health and local authority colleagues to develop new ways of working in the acute and reablement hospitals across Bournemouth Christchurch and Poole.
Role Purpose:
As the Pathway Coordinator – Hospital Discharge you will work closely with colleagues within the Wellbeing Collaborative and across the organisation, to develop and deliver our innovative offer in the acute hospitals and community reablement across Bournemouth, Christchurch and Poole, to co-create local solutions enabling the community to better access the support the voluntary and community sector (VCS) has to offer.
The role will see you:
- Interact with patients on a face-to-face basis, actively listen and understand their needs ahead of leaving hospital.
- Provide connection to appropriate community support, ahead of discharge. Helping them to return home safely, avoid re-admittance and stay healthy and independent for longer.
- Following a referral from hospital teams, ahead of discharge.
- Develop relationships with professional teams including the Discharge Coordinators and Discharge Key Workers
- Engage in multi-disciplinary discussions in relation to community support available post discharge.
- Work with colleagues efficiently and effectively to distribute one-off wellbeing grants to enable discharge from hospital in a safe and timely manner.
- Identify and highlight gaps in provision at point of discharge from hospital, and work with community groups to identify how best they could support.
- Support the team in the trialling of integrated volunteering into community wellbeing pathways.
- Work as part of the team on a duty roster for a minimum 2 days a week signposting people and professionals to relevant local community service providers.
- Work with the team to monitor and evaluate the Wellbeing Collaborative to ensure our objectives are achieved and evidenced.
- Support the Pathway Coordinator Team Lead to implement a robust and effective communications strategy which not only champions and promotes the work CAN does but also its members.
- Champion the CAN membership and the support we can provide to communities and grassroots groups as well as to our statutory colleagues.
- Maintain a good level of understanding and information on related CAN services and work closely with other colleagues across the organisation to represent the wider organisation at community events.
- Embrace and embody CAN values in how the role is delivered with collaborative and generous working behaviours.
- Administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines and reporting requirement.
About you:
You’ll have a good understanding of the work of an umbrella infrastructure such as CAN and the benefits the voluntary and community sector (VCS) can and do bring the community. You’ll understand how the local public sector works with the VCS including BCP Council, NHS Dorset, Public Health and have a desire to see them working more efficiently and effectively together.
As a people person with great interpersonal skills, you’ll be able to build and maintain excellent professional relationships with a wide range of people from a range of background to connect and develop solutions which meet people’s needs.
Experience within acute and/or community hospital, reablement services or community signposting would be an advantage, but full training will be given for the right candidate.
Benefits:
In return we offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.
For an informal discussion, please contact Emma Lee, Head of Engagement.