Member Systems Administrator Jobs in Edinburgh

Since 2004 the MS Therapy Centre (NW) (MSTC) has been supporting those with Multiple Sclerosis to lead more positive, enriched lives by providing complimentary therapies, Oxygen treatment, support and wellbeing services.  It remains MS centric but also extends its reach to those with other neurological conditions, cancers and other specific conditions.

This is an exciting time to join our charity as we develop our new Centre based in Eccles alongside working on a strategy of cautious and sustained growth. We are looking for a dynamic and enterprising fundraiser to develop our work with trusts and foundations.  They must be as passionate as we are about helping our members attain all that they can and wish to achieve.

You will need to be a team player with excellent communication and people skills.  We require someone to be pro-active, resilient and good-humoured with excellent organisational and time management ability.  Whilst working remotely you must be able to commute to the Centre on a regular basis.  If you have a suitable background from working or volunteering in this area of fundraising then this could be an exciting opportunity for you.

To apply for this position please download the Job Description, Person Specification and Application form.

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.

The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#

Key responsibilities for the role are

• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.

• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.

About Boccia England

We are the national governing body (NGB) for boccia in England and a registered charity.

We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.

Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.

We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.

Further information about Boccia England can be found on our website.

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

This is an exciting role joining a Programme Team of 15 staff based throughout the UK. You will work closely and collaborate with the other Network Managers and share some priorities across regions, working to develop the region as a whole. The purpose of this role is to facilitate good relationships between the mentors and mentees in the region. 70-80% of the role is about relationship building (with schools, mentors and partners), coordination and the tracking/ administration of those relationships. 15-20% of the role is direct delivery with the girls in the region.

Mentoring programme

• Manage overall success of the cohorts (groups of mentees and mentors) in your region, including coordinating and administering events and communications for cohorts in your area.
• Deliver engaging on-boarding sessions for mentees
• Design and deliver events and workshops for mentees
• Deliver matching of mentees and mentors at in-person events or virtually
• Work with the wider programme team to train mentors
• Support mentors once matched through regular check-ins, monthly emails and ad-hoc conversations
• Collect data to track the progress, and impact of, mentoring relationships
• Support mentors with safeguarding concerns, following The Girls’ Network process in line with our child protection policy
• Develop effective relationships with schools, on-boarding, supporting and retaining the partnerships

Partnerships

• Work with the Senior Network Manager in your area to identify professional partnerships and sponsorship with local and national businesses.
• Work with your Senior Network Manager to identify a recruitment and retention plan for your area including key partners to work with.
• Be an active presence in the community, attending events and networks to encourage local women to mentor on our programme.

The Girls’ Network reputation and network

• Advocate The Girls’ Network at every opportunity, through local media, PR activities and social media.
• Identify opportunities to build the reputation of The Girls’ Network in your region and through events and networking.
• Report significant successes and achievements to relevant staff members.

Ongoing success of The Girls’ Network

• Work with the Programme Team to identify key areas for programme development.
• Opportunities to get involved in programme and wider organisational projects.
• Understand the development of school initiatives nationally and in your region, and understand their impact and implications for The Girls’ Network programmes.
• Attend programme and whole team meetings and team days.
• Maintain and champion a girls-centred way of working.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• You are deeply passionate and driven to achieve equal opportunities for all and will keep the girls we work with at the heart of your work.
• You are able to build and manage a number of relationships with a variety of different people and are confident speaking to both young people and adults within schools and businesses.
• The ideal candidate will have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge and experience
• You have experience of Salesforce or another CRM system
• Understanding or experience of working from home
• Experience of working in a small charity

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Empty Spaces to Homes Programme Manager, and support people to find a decent, safe, affordable home.

We are looking for an experienced Programme Manager to deliver HFHGB’s flagship Empty Spaces to Homes programme.  This programme aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces - including commercial and retail properties - into homes and through researching, advocating and collaborating in coalition with others, to foster a wider uptake of the Empty Spaces to Homes approach.

Reporting to the Director of Programme Delivery and working in close collaboration with subject matter experts responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability and Construction), your role will be responsible for all aspects of programme management and coordination, reporting and monitoring. You will also work closely with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.

You will be joining us at a really exciting time as this is a newly established team on an ambitious transformation journey. You will have a positive ‘can do’ attitude coupled with strong experience of all aspects of programme management and monitoring and excellent communication and engagement skills. Able to work collaboratively with a diverse group of colleagues and stakeholders, you are proactive and able to prioritise effectively across multiple areas of work, problem solving and demonstrating strong organisational and planning skills.

If this sounds like it could be a good match for you, please take a look at the Candidate Pack (via our website>vacancies).

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Job Description

Job Title: Empty Spaces to Homes Programme Manager
Department: Programme Delivery
Reports to: Director of Programme Delivery
Salary Grade: D
Budget responsibility: Yes
Line management: No
Post: Permanent
Location: Home-based with frequent travel to internal and external events and project sites, with occasional overnight stays

About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Job Purpose
To support Habitat for Humanity GB’s (HFHGB) vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.

As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Empty Spaces to Homes (ES2H) Programme Manager will sit within the new Programme Delivery team and will work collaboratively across the organisation and with a large group of diverse external stakeholders.

Key responsibilities include the management of HFHGB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty spaces, including commercial and retail properties, into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach. The Empty Spaces to Homes Programme Manager will work across the organisation to coordinate and monitor delivery of activities sitting within the programme. They will also collaborative extensively with teams whose work supports or resources the programme. Working with the Director of Programme Delivery, the Programme Manager will also support external events and activities as well as high quality partnerships and strategic relationships.

Key Accountabilities/Responsibilities:
Programme Management and Coordination:

•  Responsible for programme management of the ES2H programme. Working with the Director of Programme Delivery, and with Subject Matter Experts who are responsible for the four workstreams of the programme (Advocacy & Policy, Research, Scalability, Construction).
• Responsible for the development and utilisation of high-quality programme management tools and internal coordination forums, including for programme planning, performance monitoring, communication, internal and external reporting.
• Working with others, support the development of appropriate Monitoring, Evaluation and Learning frameworks.
• Work with Subject Matter Experts, the ES2H Coalition and other partners on the continuous improvement of the ES2H Toolkit, supporting new ideas to fruition, developing content into engaging and appropriate documents and other required communication and programme tools.
• Support Subject Matter Experts and others where appropriate to develop programme and project related reports, to develop proposals and communication content, support impactful partnerships and provide project-related administration capacity.
• Support the Director of Programme Delivery to ensure programme outputs are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.

External communication and partnership management:

• Support external events and activities as well as high quality partnerships and strategic relationships.
• Work with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships through provision of content for external communication, programme updates and reports, and the maintenance of Monitoring, Evaluation and Learning frameworks.
• Lead the coordination of the ES2H Coalition and support the development and management of other programme related networks and groups.

Budget management, reporting and monitoring:

• Support the Director of Programme Delivery to develop the ES2H programme and project budgets.
• Coordinate with subject matter experts to monitor and track programme spend, flagging issues and risks, and ensuring regular reports are available for budget holders and the Finance Team.
• Provide regular inputs and updates for relevant sections of the organisational Performance Framework, Risk Register and any other operational requirements.

Person profile:

• Strong experience of programme and project management, coordination and monitoring.
• Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
• Experience of producing impactful content for programme tools and reports, external events, website and other digital platforms.
• Good budget management skills, and a working understanding of Excel.
• Understanding of Monitoring, Evaluation and Learning tools and approaches.

Skills and competencies:

• You have excellent communication and engagement skills, and able to work collaboratively and productively with a diverse group of colleagues and stakeholders.
• You are proactive and able to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
• You are a positive team member who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion.

The role and responsibilities will be carried out in a way which reflects:

• HFHGB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to HFHGB’s vision, mission, values and approach.
• A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

Start your Habitat journey here…

The deadline for applications is 4th April 2025 (at 11:59 pm).

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

Reporting to the Director of Training and Quality, the Head of Quality will have responsibility for maintaining high quality standards across all operations relating to the delivery of Bikeability, the government’s national cycle training programme.

The post-holder will be familiar with the vocational qualification landscape and will hold (at least) Level 4 qualification in quality assurance.

They will ensure that quality is at the heart of Bikeability by development and delivery of the quality assurance system. 

The Bikeability Trust 

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

Responsibilities  

Quality Assurance Management  

• Develop with Director of Training and Quality the annual plan of quality improvement and training standardisation for the Bikeability Industry. This may include but not limited to: 

• Writing and continually improving IQA guidance for training providers. This may include written guidance, video, webinar and other resources 

• Developing and leading CPD for instructors and training providers 

• Developing procurement guidance for grant recipients to assess quality 

• Assimilating learning from complaints and serious incidents into quality improvement and training standardisation plan 

• Keeping informed around any legislation or guidance changes that require amends to the Bikeability Delivery Guide. Ensure the guide is updated and communicated effectively 

• Leading guidance, training and support to Quality Consultants to ensure standardisation and consistency of visits and reports 

• Introducing and leading on training for training providers’ IQA leads 

• Running the quarterly meeting for training providers’ IQA leads 

• Produce an annual thematic report on quality

• Develop initiatives to support and improve instructor recruitment and retainment. 

• Work with communications team to effectively communicate the quality assurance system to Bikeability Industry

• Offer subject matter expertise, expert insight and support to the Bikeability Effectiveness Advisory Group and Regional Networks 

• Manage the quality team for the Bikeability programme: 

• Safeguarding, complaints and serious incidents monitoring, reporting and learnings 

• Training Provider External Quality Assurance visits and standardisation of delivery to identify industry needs 

• Acting on whistleblowing concerning misuse of public funds or the Bikeability brand 

• Annual system of registrations and renewals for instructors, training providers and grant recipients

• Responding to enquiries from members of the public and professionals through contactus

• Awards materials delivery and monitoring 

• Supporting digitisation enquiries from the Bikeability Industry 

• Overseeing the Bikeability conference 

• Collating, analysing, reporting and acting on data/feedback collected through digitisation 

• Monthly and quarterly reports on delivery of core services for Department for Transport and Board of Trustees 

• Lead the Bikeability annual conference planning (working with a cross departmental project team) 

Digitisation 

• Ensure that grant recipients, training providers and instructors receive timely support on digitisation and technical help where required working across the quality team 

• Work with the operations team to report on the impact of quality 

Get Cycling in Schools (GCiS) 

• Provide leadership to the project team to fulfil objectives and outcomes of the programme 

• Ensure financial processes are followed and budgets are reconciled on GCIS spend 

• Ensure GCiS outcomes reporting as part of the quality team monthly and quality reporting

General  

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

• Commitment to personal continuing professional development

• Take on another other task as agreed with line manager 

Person specification 

The successful applicant will have: 

• A first or higher degree 

• L2 Award in Instructing Cycle Training qualification status and enhanced DBS 

• Level 4 Quality Assurance

• Excellent organisational and customer care skills 

• Strong written and oral communication skills 

• Have a growth and continuous improvement mindset 

• Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams 

• Ability to work effectively as part of a team and independently 

• It is also essential that the post holder has experience of one or more of the following:

• Experience of managing Bikeability programmes

• Customer service and complaints

• Safeguarding

Skills 

• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills 

• Highly effective decision-making skills with excellent analytical and problem-solving abilities 

• Excellent administrative, organisational and IT skills 

• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues 

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

Use your business leadership skills to nurture the spiritual growth, personal development & social responsibility of children & young people.

About us

We are a provider of creative digital content for Catholic schools throughout England and Wales, with an ambition to expand our work into new areas. We use story - drama, narration, personal testimony - to speak to the hearts and minds of children and young people about the issues that most matter to them and most impact their lives. Presented through a Catholic lens, our programmes help pupils to navigate the complexities they experience growing up.

Our vision is a world where children and young people, alongside their teachers and parents, discover ‘life to the full’. Our mission is to nurture spiritual growth, personal development and social responsibility by sharing inspiring creative content through a Catholic lens. And our values flow from respect for the innate dignity and worth of every person, made in God’s image. 

The Role

We now seek a Director of Business and Finance to join our small Senior Leadership Team and provide business leadership to the next phase of our growth. We are fortunate to have a strong business model that is underpinned by a team of 12 fantastically talented staff. Your role will be to ensure that organisational decision-making and growth is guided by strong financial thinking, principles and planning, and strategic discipline.

The Person 

You will bring business leadership experience in an organisation at least of similar size and complexity, ideally in a growth context. You'll enjoy working in a rigorous but vibrant, creative culture, and will have a clear and demonstrable appreciation for the Christian and/or Catholic tradition and what it offers. This will lead to a passion for bringing the depth and richness of the Catholic vision to our culture and for helping children, young people, teachers and parents discover how to 'live life to the full'. 

If this sounds like you, please see the job pack attached and consider applying. Application deadline is 14th March 2025.

Passionate about educational equality? Join our team and make a difference.

�� Location: Remote with visits to our partner colleges in Derby and Nottingham,  monthly visits to our London office and regular college travel (2-3 days/week).

⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

�� Salary: Competitive, including London weighting where applicable.

�� Start Date: August 2024.

�� Duration: Fixed term until August 2025, with potential for extension.

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

• Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

We are looking for individuals who are passionate about our mission and demonstrate the following:

• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students. 

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.

CEO

We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.

Position: CEO

Salary: £65,575 – £68,854 depending on experience. 

Location: Fully remote, working from home, with some travel. 

Contract: Permanent. 

Hours: 35 hours per week.  Flexibility regarding working pattern. 

Closing date: 9am, Friday 11 April 2025 

Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May. 

The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.

That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!

You’ll be responsible for: 

· Driving the delivery of our strategy and vision of making data work for nature.

· Developing and maintaining excellent relationships with our partners, funders and stakeholders.

· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.

We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.

The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.

We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK).  The post holder may be required to work occasional weekends and evenings. 

Applicants must reside in the UK and be eligible to work in the UK. 

We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.   

When applying, if possible, please also complete and return the EDI Recruitment Questionnaire.  This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Reporting to the Chief Executive Officer, the Director of Strategy will be responsible for the day to day strategic operational scrutiny and reporting in order to meet the Bikeability Trust’s mission, contractual and legal obligations. This role is critical in the leadership of the Bikeability Trust as deputising for the CEO.

The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.   

We are:  

• Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.  

• Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.    

• Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).  

• Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.   

• Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.  

• Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.  

Key accountabilities: 

Leadership 

• Maintain a strong relationship and engaging with the CEO to lead the day to day operations of the Bikeability Trust ensuring the CEO can hold more external focus

• Provide leadership and management to the Operations Team including: 

• Research

• Communications 

Impact and Reporting  

• Develop and lead reporting on progress towards the Bikeability Trust strategy with the Board of Trustees through annual business plans and corporate dashboard, gathering evidence and analysis from across the Bikeability Trust

• Refine and implement monthly and quarterly impact and KPI reporting to fulfil the ATE, TfL and other funders reporting requirements

• Deliver high quality information, governance, and business insights to the CEO and Board to inform decision-making 

• Work with the Finance and grants team to ensure compliance with financial policies and reporting requirement

• Develop annual research plans to generate impactful information to generate support for Bikeability strategy with decision makers, public and media

Active Travel England engagement  

• Lead monthly reporting and scrutiny meetings for Active Travel to reduce reliance on the CEO for input 

Walking and Cycling Alliance (WACA) 

• Lead Bikeability input in the External Affairs group meetings and events to foster closer working relationships and promotion of the Bikeability Trust strategic and impact data to influence policy and campaigning activities

• Prepare briefings for the CEO to attend roundtables, CEO meetings and WACA events

Communications & Research  

• Manage the communications function increasing awareness, understanding and support for Bikeability strategy through an impactful communication strategy, marketing, PR, social media, media and campaigns

• Develop and maintain internal communications channels and engaging activities for employees, including Mental Health awareness, and regular staff surveys 

HR and Governance  

• Maintain internal policies recommending changes to Trustees for approval and annual audit of policies 

• Maintain HR function jointly with the CEO across Bikeability with a focus on developing talent, succession planning, performance and appraisals systems. Seek input from external suppliers as required on HR 

• Develop leadership and management capability across the Trust 

• Develop organisational competence in strategic planning, business development and regulatory issues 

General Duties 

• Provide support and leadership insight across the organisation 

• To undertake other related tasks as directed by the CEO or Board of Trustees 

• Ensure all systems and procedures are in line with best practice and relevant legislation including GDPR. 

• Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required 

Person specification 

The successful applicants will have: 

• A first or higher degree 

• Excellent organisational and customer care skills 

• Strong written and oral communication skills 

• Have a growth and continuous improvement mindset 

• Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook and Teams 

• Ability to work effectively as part of a team and independently

It is also essential that the post holder has experience or skills in some of the following:

• Strategy development

• Sound strategic planning and a track record of achieving targets 

• Policy and public affairs experience 

• Charity governance 

• Diplomatic Skills to manage complex relationships with a range of stakeholders 

• GDPR 

• Analysis of complex information 

• HR

• Business / operational data analysis 

• Commununications, Marketing or PR 

Skills 

• Exceptional strategic thinking, decision making and problem-solving skills, especially under pressure; ability to set detailed vision and direction across large, complex sets of work 

• Leadership style, which encourages, motivates, inspires and develops staff and volunteers 

• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills 

• Highly effective decision-making skills with excellent analytical and problem-solving abilities 

• Excellent administrative, organisational and IT skills 

• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues 

• Politically astute, with high levels of self-awareness and emotional intelligence, outstanding communication and interpersonal skills and the ability to flex leadership and communication styles to inspire and motivate different audiences

• Ability to operate in complex governance structures whilst ensuring high standards of probity and transparency are maintained 

•  Robust programme and project management skills and a track record of delivering complex projects to deadline and budget 

The package 

The Bikeability Trust offers the successful candidates a competitive salary and: 

• Bikeability cycle training

• Generous contributory pension scheme 

• 38 days annual leave for full time members of staff (including public holidays) 

• Employee Assistance Programme

We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.

We are looking for a collaborative, driven and problem-solving candidate to design and lead our core support projects and improve the way we make life better for people affected by aplastic anaemia.

This is a fantastic opportunity to join a high performing team within the AAT. Our team is small, but mighty. Our current S&O team is made up of three part-time support and outreach workers some of whom have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

As part of the Senior Management Team, you will bring the process, structure and programme-oriented approach to our successful range of support services. You will be helping to give people living with aplastic anaemia access to better information, better networks and better ways to advocate for themselves. 

This opportunity is for a permanent contract, starting immediately. You will work 35 hours a week, and we encourage flexible working. However, the team does generally operate during core office hours (between 9am to 5pm) and there are regular team meetings on Thursdays.  

Position: Events Fundraiser (Third Party Events)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based from one of our national offices (London, Cardiff, Belfast, Edinburgh or Scotland) with flexibility to work remotely
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for an Events Fundraiser to join our Community, Events, and Retail Fundraising team, supporting the delivery of our third party events activities.

You’ll plan, develop, and promote a well-established portfolio of third party challenge events, working to achieve set income targets, while ensuring an outstanding supporter experience for our event participants.

When submitting your application, please ensure you state the location of the national office you would like to be based at.

Closing date for applications: 09:00 on Monday 24 March 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you passionate and self-motivated? Do you have excellent written and verbal communication skills? If you would like to use your abilities to raise funds for charities, Chell Perkins Ltd's Grant Fundraising Traineeships will teach you everything you need to know and you’ll get the chance to join our team of trained consultants.

Chell Perkins Ltd are looking for FOUR people who are passionate about bringing positive change through fundraising. We want to nurture a new generation of fundraisers to provide charities with access to exceptional fundraising support.

We offer a four-month/16-week fully paid traineeship (approx £1,733pm gross) working with real clients in a fundraising consultancy and gaining a recognised certificate with education credits towards CFRE to give you a real headstart in working in the charity sector. There are a number of vacancies at Chell Perkins, and at the end of the course trainees will be eligible to apply for a permanent position.

This immersive programme starts on 1st September 2025 and is home-based, with high-quality training and plenty of support from our experienced fundraising team.

Why Chell Perkins?

At the end of our Grant Fundraising Traineeship, you will be a confident and capable grant fundraiser. But there’s much more to the scheme than that. The Chell Perkins team are a great bunch of people to work with. We really care about our partner charities and YOUR future. Our supportive and empowering work culture will enable you to realise your own potential.

“This programme is truly unique and rewarding. I recommend it to anyone thinking of beginning a fundraising career.” Junior Fundraiser, 2020

“The traineeship was an amazing opportunity, and I learnt so much about fundraising and the charity sector in such an engaging way. Everyone in the team is so friendly and supportive, you couldn't work with or learn from anyone better.” Class of 2023 and now a Fundraising Officer with Chell Perkins

“This traineeship has given me a headstart in my fundraising career and I couldn’t be more grateful! I left university with a love for charity work but little idea as to how I could use that passion in my everyday life, but this traineeship has helped me develop the skills and knowledge I need to make a real difference in the charity sector.” Class of 2023 and now a Fundraising Officer with Chell Perkins

Client mix

Candidates should be aware that at present 70% of our partner charities come from a Christian background (churches or Christian charities). While it is not a requirement to be Christian, candidates must be happy to write for a faith-based audience.

Further information

This role is home-based; however, we hold quarterly in-person team days, and you may occasionally be required to work from client sites (nationally, with a North West focus).

The traineeship will start on 1 September and will run until 19 December 2025. Candidates must be available to start on the first day of the traineeship. Interviews and offers will take place from March onwards.

For more details, download a copy of the Job Description and Person Specification document.

How to apply

If our Grant Fundraising Traineeship sounds like it could be a perfect fit for you, why not apply?

Email a completed application form, a recent CV and a covering letter to our Office Manager (see 'How to apply' below).

In your covering letter, we are looking for:
● Evidence of strong written communication skills, and ability to write persuasively
● Passion for the third sector, and in particular fundraising
● Evidence that you have carefully researched the role and our organisation.

Using AI

We recognise that many applicants use AI tools like ChatGPT for drafting applications. Whilst these tools can be helpful, we advise you to first write your application personally and then use AI to refine it. This approach ensures your application remains original and truly reflective of your unique experiences. Last year, we noticed a trend of AI-generated applications lacking individuality, which hindered our ability to connect with applicants. Remember, it's your personal story, passions and motivations that make you stand out. Let AI assist you, but let your own voice lead the way.

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form.