Member services volunteer volunteer roles in roehampton, greater london

IvybridgeLink the charity for the BridgeLink Community Centre is looking for trustees with a passion for social justice, a concern for under represented groups and the willingness to support our staff in developing activities and services for our diverse local community.  Useful previous experience would be: fundraising, governance and compliance, community work, education, human resources, IT, buildings management, food and catering.

JOB DESCRIPTION FOR CHARITY TRUSTEES

Overall Purpose

The Board of Trustees are responsible for the overall governance and strategic direction of the charity Ivybridgelink, supporting its values and developing the organisation's aime and objectives.

Main Responsibilities

• To ensure that the charity and its representatives function within the legal and regulatory framework of the sector continually striving for best practice in governance.
• To uphold the aims and objectives of the charity IvybridgeLink:
  • To promote learning and educational achievement
  • To encourage pathways into employment
  • To support healthy lifestyles and emotional wellbeing
  •  To offer opportunities for recreation / leisure activities
  • To build a positive sense of community
• To determine the overall direction and development of the charity through good governance and clear strategic planning.
• To follow non-discriminatory and non-judgemental practice, and adhere to the confidentiality policies and procedures.
• To ensure the charity complies with regulatory requirements, as laid out in the governing document. 

 Main Duties

• Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
• Promoting and developing the charity in order for it to meet the needs of local residents. 
• Overseeing sound financial management of the charity’s resources, ensuring expenditure is in line with the organisation’s objectives, and investment activities meet accepted standards.
• Overseeing recruitment processes following safer recruitment procedures.
• Monitoring the effective and efficient administration of the charity and its resources.
• To follow the IvybridgeLink confidentiality policy and maintain absolute confidentiality regarding all information shared or received.
• An understanding and commitment to equalities issues in relations to working in the community.
•  Support the centre’s management team to deliver projects and run events

Accountable to:

As the board are responsible and liable for the governance and functioning of the charity,they are accountable in varying degrees to a variety of stakeholders, including: service users, members, funders, the Charity Commission, and Companies House. Close attention must be given to the governing document to ascertain the type of organisational structure and the range of interested parties.

This role sits within our new Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Peer Volunteer will be to support the Project Coordinator with developing and delivering various workshops and events. You will also take the lead in developing peer led support.

Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.

We are looking for someone who

• Identifies as male
• Has lived experience of mental health challenges
• Are a non-judgemental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
• Are comfortable with co-producing and co-facilitating peer led workshops
• To assist the Project Coordinator with admin and planning
•  Are able to take on any ad hoc admin/support responsibilities

Time commitment and expenses:

• Flexible hours between Tues-Thurs. We are looking for someone to commit to a minimum of at least 1  or 2 days a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
• Reasonable travel expenses will be reimbursed.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Post is subject to an enhanced DBS check.

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

You will contribute to ending homelessness by...

Helping us better respond to the needs of the people accessing our services. You know your community better than we do - by identifying and creating connections with a network of Eritrean organisations and community groups, such as churches and support groups, we’ll be better able to support Eritrean people who are experiencing homelessness or who are at imminent risk of becoming homeless.

Timings

Flexible, but approx. 7 hours per week – this may include evenings and/or weekends depending on the availability of community groups/organisations.

Location

Skylight London, 50 Commercial Street, London E1 6LT and remote/community-based.

Responsible to

Eritrean Community Connection Volunteer Supervisor.

Core tasks

• With the Volunteer Supervisor, hold focus groups with Crisis members to identify potential contacts within Eritrean community groups and increase our knowledge and cultural awareness of the Eritrean community
• Proactively source and arrange meetings with different Eritrean community groups to:

1. Help link these organisations with Crisis so that information can be shared about the realities of homelessness in London and the work of Crisis Skylight
2. Gain valuable knowledge about cultural sensitivities so that we can improve staff awareness and better support people from the Eritrean community

Who we are looking for

To be successful in this role we’re looking for someone who:

• Is fluent in English and Tigrinya and/or Amharic and can translate and interpret between them
• Is knowledgeable about the culture and practices in the countries where Tigrinya/ Amharic are spoken
• Has the confidence and motivation to source opportunities to link with Eritrean organisations and community groups and represent Crisis independently
• Has excellent communication skills and is confident networking and talking to new people
• Has good IT skills with the ability to use email and the internet proficiently
• Is organised and reliable, non-judgemental, patient and friendly
• Is passionate about ending and preventing homelessness for people from the Eritrean community
• Understands the importance of adhering to policies and processes, including confidentiality, safeguarding, data protection and professional boundaries
• Is able to commit to the role for 6 months

What you will gain

Engaging your community with a cause you are passionate about is an incredibly rewarding experience. It is a good way to affect change at a local level, improve services and inspire others to consider how they too can take action to end homelessness.

• This is a new volunteering role, which you have the unique opportunity to help develop
• Opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation
• Networking experience for a national organisation including public speaking and relationship management
• The opportunity to share your existing or develop new skills in a friendly and supportive environment
• Regular meetings to discuss how your volunteering is going and what other opportunities and training may be available to you
• Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
• A reference for volunteering at a national organisation

Additional information

• Following a successful interview and references, completion of essential e-learning and training is required before starting the role
• A Crisis IT account will be issued for the role and must be used for all communications and record keeping connected with the role
• Out of pocket travel expenses and meal allowance will be reimbursed in line with our expenses policy
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool

Applications will be considered as they're received so we encourage you to apply as soon as possible.

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

This exciting role will put you at the forefront of volunteer and staff engagement. As an entirely volunteer run service, people are the heart of what we do and it's important that we are able to engage with them. As People Engagement Lead, you will lead a team of People Engagement Partners, as well as oversee policy and benefits for the Charity to ensure that we get the best out of our people and that our people get the best out of us.

Responsibilities 

• Lead a team of volunteers, including People Engagement Partners, the Volunteer Benefits & Reward Lead and the Policy Lead to ensure that the People Engagement Team deliver against their agreed objectives.
• Develop and execute a People Engagement Strategy, in partnership with the Executive Leadership Team and other People Team members to create a positive environment provide all of our volunteers with a meaningful and positive experiences.
• Partner with the Executive Leadership Team members to understand people related issues and deploy tactics to support the resolution of those issues. 
• Support workforce planning activities that allows the Charity to grow in line with its strategy.
• Ensure compliance with all policies, including policy review schedules. Identify policy gaps to update existing policies or implement new policies based on organisational need.

Skills 

• Prior experience in a HR business partner or leadership role, with at least 3 years experience.
• Understanding of organisational development models / engagement strategy development.
• Experience leading a team or desire to take a next step in your career to begin leading a team.
• Strong communication skills, with the ability to understand the needs of clients and deliver against those needs.
• Strong courage of conviction to ensure that partners across the organisation are held to account and managing people as expected.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Job description

Duration: Short-term project (with potential for ongoing involvement)

About the Role

Children With Voices is seeking a detail-oriented and analytical volunteer to help update our Impact Report (Deck) from 2021. This report highlights the charity’s achievements, including the number of people we have fed, the services we have provided, and our overall community impact.

We have multiple internal documents holding updated information, and we need a dedicated volunteer to extract key data, organise it, and integrate it into the updated version of the report. This role is crucial in highlighting the charity’s progress to funders, partners, and the wider community.

Key Responsibilities

•Review & audit the 2021 Impact Report – Identify outdated sections and areas requiring updates.

•Data Collection & Analysis – Extract key metrics from internal documents, including food distribution numbers, volunteering efforts, and service impact.

•Update & Refine Content – Ensure the report is accurate, well-structured, and engaging.

•Create Visual Data Representations – Develop simple charts or infographics to illustrate key findings (if applicable).

•Ensure Consistency in Branding & Messaging – Maintain a professional and cohesive tone aligned with Children With Voices’ mission.

•Collaborate with Team Members – Work with staff to verify data and gather additional insights.

•Finalise & Format the Updated Report – Prepare the document for internal review and external presentation.

Skills & Experience Required

•Strong Research & Data Analysis Skills – Ability to extract, interpret, and organise numerical and qualitative data.

•Excellent Writing & Editing Skills – Strong attention to detail and ability to present information clearly.

•Project Management & Organisation – Ability to manage multiple documents and keep track of key updates.

•Proficiency in Microsoft Office (Word, PowerPoint) & Google Docs – Experience with Canva or other design tools is a plus.

•Critical Thinking & Problem-Solving – Ability to identify gaps in information and seek solutions.

•Graphic Design & Infographics (Preferred but not required) – Familiarity with data visualisation to enhance report presentation.

•Ability to Work Independently & Collaboratively – Self-motivated but comfortable seeking guidance when needed.

•Experience with Impact Reporting (Preferred but not needed) – Any previous experience with grant reports, annual reports, or case studies is a bonus.

What We Offer

•Mentorship and support from the Children With Voices team.

•Opportunity to develop skills in research, data analysis, and report writing.

•A chance to contribute to a meaningful cause and help secure future funding for vital community programs.

•Volunteer reference upon successful completion of the role.

How to Apply

Interested volunteers can apply by submitting resume or CV witha short cover letter outlining their relevant skills and experience.

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

USPG is looking to appoint 3 Trustees (lay or ordained) committed to global mission within the Anglican Communion. At this time, we are seeking to appoint a qualified accountant and two trustees with significant regional knowledge (Caribbean/ Latin America, Middle East, East Asia or Africa) to serve from July 2025.

About You

In recruiting Trustees at this time, we are looking for individuals with the following skill sets and experience:

• Accountancy: A qualified accountant with current experience of scrutinising accounts of organisations of the scale of USPG (at least) is sought. The person appointed will become a member of USPG’s Finance & Audit Committee as well as contribute to the strategic discussions of the Trustee board.
• Global knowledge and understanding: A couple of trustees with significant regional knowledge, especially of the Caribbean/Latin America, but also of the Middle East, Asia or Africa. That understanding may come from working with the churches or from professional experience outside of the Church.

The role is not paid, but necessary expenses incurred for attending USPG meetings will be reimbursed.

About USPG

The United Society Partners in the Gospel, known widely as USPG, is the Anglican mission agency that partners churches across the Anglican Communion in rethinking mission, energising church and championing justice. Click here to find out more.

USPG is actively seeking a diverse board with a balance of gender, ethnicity and age.

Are you looking for a volunteering role that supports the impact of the whole third sector? Infrastructure charity DataKind UK is looking for new members to join our Board of Trustees, including a Chair and Treasurer.

DataKind UK is a small charity with a vision for a strong, thriving third sector that embraces data use to become more impactful. We connect third sector organisations with data professionals to improve their decision making, problem solving, and working practices, by applying data science approaches to sector-wide challenges.

We’re looking for enthusiastic and supportive individuals to fuel our mission and direction by providing oversight of our operations, supporting with major decision-making, and advocating for our work and cause.

Being a trustee is a great way to give your time to a cause you care about, broaden your network, and develop your strategy and governance skills and knowledge. We particularly welcome applications from black, Asian, and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities, as we would like to increase the representation of these groups in our community.

How to apply

To apply, please read our candidate pack for more detail and send a 1-2 page cover letter outlining what you would bring to the role based on the skills outlined in the candidate pack, especially highlighting if you are interested in the Chair or Treasurer role, along with your CV, by Monday 2 June.

Initial screening calls will take place during the week commencing Monday 9 June.

Interviews will take place on the 17, 18, and 19 June 2025, with the aim of new members being recruited and onboarded for the following board meeting in August.

Created by a team of passionate dog lovers from the animal welfare group IAPWA, the I Love Hiking & Dogs UK Facebook community is a space to explore new walking routes, connect with like-minded dog owners, and take part in dog-friendly hiking meet-ups across the UK.

While our group is designed for dog lovers, you don’t need to own a dog to get involved, everyone is welcome to join our community, share experiences, and participate in discussions and events.

We are now looking for dedicated and proactive Facebook Group Admins to help manage and grow our community.

About the Role

Group admins are the backbone of the I Love Hiking & Dogs UK community. This volunteer role is perfect for someone who is passionate about dogs, hiking, and community-building and wants to help shape the conversations and activities within the group.

As a Facebook Group Admin, you will be responsible for:

1. Content Management

• Create and schedule engaging posts based on the monthly content plan.
• Curate and share useful content, including dog-friendly walking routes, hiking tips, and safety advice.
• Organise fun interactive activities such as polls, contests, or themed challenges to encourage engagement.

2. Group Moderation

• Approve or decline member posts and comments to ensure they align with group rules.
• Address inappropriate content, spam, or disruptive behavior in a fair and diplomatic way.
• Ensure that community guidelines are upheld and that discussions remain positive and welcoming.

3. Community Engagement

• Actively comment on posts to keep discussions going and encourage participation.
• Highlight and celebrate member contributions through shoutouts and featured posts.
• Welcome new members with personalized messages or pinned posts to help them feel part of the group.

4. Event Promotion

• Help share updates about Wag & Walks and other group initiatives.
• Pin event details and encourage members to RSVP or participate.
• Support and promote fundraising initiatives such as the Walk For Paws.

5. Gathering Feedback

• Listen to group members and gather feedback to help improve activities and engagement.
• Share insights with other admins to refine content and community-building efforts.

We’d love to hear from you if you:

• Are active on Facebook and comfortable managing group posts, comments, and content.
• Are passionate about dogs, hiking, and building a friendly online community.
• Have good communication and organisational skills.
• Enjoy engaging with others, fostering discussions, and creating a positive space.
• Can dedicate a few hours a week to posting, moderating, and interacting with members.
• Have previous experience managing social media or online communities (not essential, but a plus!).

Why Get Involved?

• Be part of a growing community that connects dog lovers across the UK.
• Help shape the conversation in a fun, interactive, and supportive environment.
• Develop social media management and community-building skills.
• Meet like-minded people who share your love for hiking and dogs.
• Contribute to a cause that supports dog welfare.

How to Apply

Please click on the 'Apply' button for details of how to apply for this volunteer role.

Are you passionate about improving healthcare in your community? Do you have expertise in fundraising, philanthropy or corporate partnerships and want to use it for good? Join St George’s Hospital Charity as a Trustee and help us deliver transformative change for patients, families, and NHS staff.

Why Join Us Now?

St George’s Hospital Charity supports St George’s University Hospitals NHS Foundation Trust, home to world-leading care and the setting of 24 Hours in A&E. Following the voluntary merger on 1 August 2024. City St Georges University has become one of the largest higher education destinations for London students, and a powerful multi-faculty institution with a distinctive focus on professional education and research at the frontier of practice.

This is a pivotal moment to shape the future of our fundraising and impact for 10,000 staff members and 1 million patients we serve every year.

We’re Looking for a Fundraising-Focused Trustee

We are seeking a new Trustee to bring insight, experience or networks in one or more of the following areas:

• Major gifts and high-net-worth individual (HNWI) engagement
• Philanthropy and strategic giving
• Corporate partnerships
• Business development or entrepreneurial leadership

You’ll work alongside our dynamic Board and Executive Team to shape and strengthen our high-value fundraising strategy. Your input will help us grow income from £3 million to £5 million over the next four years.

What You’ll Bring

You don’t need to be a seasoned fundraiser—but you do need to bring passion, strategic thinking, and a desire to use your skills to support transformational change.

We're particularly keen to hear from candidates who:

• Live locally or have strong connections to the communities we serve
• Have professional expertise in business, finance, philanthropy, or communications
• Can champion our work and help expand our reach and influence
• Reflect the diversity of our communities, especially individuals from Black, Asian and global majority backgrounds, those living with disabilities, or across a broad age range

What’s In It for You?

Make a Lasting Impact – Help shape how we care for patients, families, and NHS staff.
Grow Strategically – Influence a growing charity with ambitious goals and strong leadership.
Develop Your Skills – Enhance your governance, leadership and strategic thinking.
Join a Passionate Team – Be part of a warm, supportive and committed Board of Trustees.

Time Commitment

• 4x Board meetings per year (in person, Tooting)
• 4x Fundraising Sub-Committee meetings (online)
• 1x annual strategy day
• Occasional attendance at fundraising events or activities

About Us

St George’s Hospital Charity funds projects that go beyond the NHS—enhancing care, supporting staff wellbeing, and funding cutting-edge research and equipment. We support St George’s Hospital in Tooting, Queen Mary’s Hospital in Roehampton, and community services across South West London.

Recent milestones include our largest-ever appeal, Time for a Change, to transform children’s services and our continued investment in the arts, wellbeing and mental health support for NHS staff. Read more about our impact: Reports and Financial Statements - St George's Hospital Charity

The board of trustees are jointly and severally responsible for the overall governance and strategic direction of the Farm, it’s financial health, probity of its activities, developing the organisation’s aims, objectives and goals in accordance with the governing document and legal and regulatory guidelines.
All trustees should be aware of, and understand, their individual and collective responsibilities, and should not be overly reliant on one or more individual trustees in any particular aspect of the governance of the charity. For example, all trustees should be able to read the financial accounts.

THE ROLE

Main Responsibilities

· To ensure that the charity, and its representatives, function within all legal and regulatory requirements applicable, and in line with the organisation’s governing document, continually striving for best practice in governance.

· To maintain the fiduciary duty invested in the position, undertaking such duties in a way that adds to public confidence and trust in the charity.

· To take appropriate professional advice in all matters where there may be a material risk to the charity, or where the trustees may be in breach of their duties.

· To determine the overall direction and development of the charity through good governance and clear strategic planning.

· To avoid any personal conflict of interest.

· To manage and use the resources of the charity so as to optimise its potential.

· To ensure that robust systems are in place for internal financial control and the protection of the charity’s funds and assets.

· To undergo a thorough induction upon appointment and ongoing training to remain alert to, and aware of, their duties and responsibilities, and of the environment in which they operate.

· To achieve the purpose of the charity and to pursue the charitable objects, and provide public benefit.

Main Duties

• Ensuring the charity complies with legislative and regulatory requirements, and acts within the confines of its governing document and in furtherance to the charitable objects.
• Acting in the best interest of the charity, beneficiaries and future beneficiaries at all times.
• Promoting and developing the charity in order for it to grow and maintain its public benefit and recognising the situation when it may be more appropriate to wind the charity up where there is no longer a need for the charity to provide the services it does or because the charitable objects are no longer relevant to contemporary social situations.
• Maintaining sound financial management and control of the charity’s resources.
• Ensuring a fully effective and appropriate system for the recruitment, appointment and monitoring of the work and activities of the General Manager and, where applicable, other members of the senior management team.
• Ensuring the effective and efficient administration of the charity and its resources, striving for best practice in good governance.
• Acting as a counter-signatory on charity cheques (including any electronic transactions) and any applications for funds.
• To maintain absolute confidentiality about all aspects of the trustees’ business, bearing in mind the over-riding legal obligations placed upon trustees.

PERSONAL SPECIFICATION

• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Good independent judgment
• Strong communication
• Friendly and approachable
• Knowledge of and interest in animals and community farms is desirable.  
• Candidates who are local are desirable, but it is essential that you are able to travel to the farm for meetings, events and the odd day of volunteering.

ABOUT DEEN CITY FARM
Deen City Farm and Riding School is an urban farm with an educational focus in the heart of the London Borough of Merton. With over 60,000 visitors a year, our five-acre site includes a farmyard, gardens, riding school, shop, café and small playground. As well as welcoming visitors who want to meet the animals and enjoy the setting, we also work with local schools and community groups to fulfil our charitable aim of improving the lives of everyone in the community. Volunteering is at the heart of the project and we also provide a work experience programme.
Deen City Farm is a limited company as well as a registered charity.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.