Member Records Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.
You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.
Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.
Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
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We research great practice so our members can discover it and be inspired by it.
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We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
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We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
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3,400 - MATs and schools we are connected to
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2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
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3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
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3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
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£1,500 - the amount we save a school each time they access the research they ask us to do for them.
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870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
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£25 million - the amount it would have cost schools had they funded those research hours themselves
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1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
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8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms.
Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.
How you’ll be driving our mission forward (your responsibilities)
A. 40% making our current business and data systems work really well
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Lead data management and consistency across all systems, including
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Automated and manual flows needed for business activities and reporting
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Run and refine processes for data health of contact and company records
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Review and consolidate CRM properties, processes and protocols
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Refine and add new automations to capture most useful data instantly and robustly
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Regular cycle of updates of DfE data on schools and trust performance and demographics
B. 40% develop, improve and build out current systems to be more powerful, robust and sharp
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Develop our new newsletter platform - combining all channels into one place
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Manage migration of current audiences
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Design process for adding and removing subscribers, with data flow between CRM and newsletter
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Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least
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Augment sales process with increased automation
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Identify and implement opportunities to streamline current processes
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Automate routine steps where possible, maximsing face-to-face input for greatest return
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Iterate Airtable architecture to streamline data tools and increase robustness
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Review of all DfE data held, processed and linked tables
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Review back-up processes
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Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.
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Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.
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C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles
- Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
- Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
- Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
- Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
- Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.
The platforms we use now
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Hubspot - for CRM, marketing, sales and subscription management
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Airtable - for data visualisation and manipulation, programme management and content libraries
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Mighty Networks - to host our online community
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Zapier - to automate connections between services and systems
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Substack - 2 weekly newsletters (with third starting this Autumn)
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Mail Chimp - 1 weekly newsletter
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Social Media - principally LinkedIn and Twitter
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G-suite - for email hosting, and all internal and external documentation
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Slack - for internal collaboration and messaging
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Xero - for accounting and invoicing
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Stripe and GoCardless - for payments
We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.
Who are you?
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You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.
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You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.
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In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).
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You are a strong trainer and communicator who loves to help and support others to succeed for themselves.
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You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.
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You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.
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You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.
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You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.
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Comfortable with principles of coding in Python but no need to be a pro.
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Strong understanding of data management and GDPR requirements.
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Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.
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Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.
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Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.
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Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.
Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.
What are the benefits?
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.
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Fully remote, flexible working culture/flexible working hours.
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Pro rata £35,000-£38,000 dependent on experience
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Project-based and/or freelance contract based on performance milestones available for the right candidate
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This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London.
Timeline
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Applications open: Monday 2nd September 2024
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Deadline for applications: midnight Sunday 22nd September
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First round interviews: starting from 23rd September, finishing by 4th October
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Second round interviews: starting from 30th September, finishing by 4th October
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Notification of decision /appointment: week beginning 7th October
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Start date: as soon as possible after 14th October.
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our website no later than midday on Thursday 5th September AND/OR
- complete the application form that we'll send you by Sunday 22nd September
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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Contact details of references
For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
About the Company: Medical Aid for Palestinians (MAP) is a leading UK charity dedicated to improving the health and dignity of Palestinians affected by conflict, occupation, and displacement. With a focus on the occupied Palestinian territory and Palestinian refugee camps in Lebanon, we provide vital health and medical care to those in need, particularly in crisis zones like Gaza.
About the Role:As the Head of Communications, you will lead the development of an ambitious communications strategy. The purpose of this role is to build a high-performing communications team to drive significantly increased communications performance across various streams. The Head of will champion Communication across the organisation, ensuring alignment with MAP's mission and values. They will actively contribute as a member of the Senior Management Team, fostering collaboration and strong relationships across all levels of the organisation.
Responsibilities
Leadership
- Lead the organisation’s communications planning to ensure alignment and maximise impact on influencing and income objectives. Monitor and manage communications-related risk for MAP.
- Collaborate with the Director of Advocacy and Communications, Strategic Communications and Media Manager, and Digital Communications Manager to ensure that the necessary communications processes and systems are established.
- Line manage a high-performing team that is ambitious and passionate about MAP’s vision and mission, and has in place necessary systems, processes, ways of working and motivating direction to drive impact in our communications and delivery against KPIs.
- Ensure MAP’s communications are ethical and aligned with the organisation’s values. Ensure the perspectives and voices of Palestinians and affected communities are at the forefront and their feedback on our communications heard and acted on
- Collaborate and engage with cross-organisational projects, taking the lead as required, and ensure consistent and coherent brand and voice across MAP’s varied communications outputs.
- Provide line management to direct reports, setting individual performance objectives, ensuring delivery, and motivating the team to be innovative, creative, strategic and professional in its thinking and delivery.
- Manage the team’s budget
Communications Strategy
- Develop and lead an ambitious and impactful cross-organisational communications strategy – including earned media, digital and PR.
- Collaborate with the Director of Advocacy and Communications, set and monitor progress against Key Performance Indicators for achieving the strategy, and report quarterly on results to global stakeholders.
- Plan and identify key moments of opportunity for MAP’s communications according to internal and external landscapes and timetables.
- Develop a crisis communications strategy and ensure that MAP has the resources and capacities needed to manage external and internal crises.
- Work with fundraising colleagues to develop a new focus on marketing and brand development and coordinate impactful cross-team campaigns
Review and delivery
- Provide senior review to communications outputs for MAP in line with an agreed sign-off policy, and MAP’s messaging and ethical communications principles.
- Act as a spokesperson for the organisation in the media as appropriate, and ensure that all MAP spokespersons are properly briefed, managed and supported
- ·Identify communication risks and develop strategies to protect MAP's reputation, staff, programs, and the people it serves in the media.
- Oversee key messaging for proactive and reactive communications to support advocacy and fundraising, ensuring coherence across media and digital channels during emergencies.
- Oversee the development of creative cut-through tactics and products across traditional and digital media and PR, from revealing MAP research and analysis to emergency media briefings.
- Oversee the development of communications guidelines and processes to ensure the alignment of communications outputs with MAP’s values and the active participation of Palestinians and affected communities in our communications strategy and output
- Report to MAP’s SMT and Board on press activity, trends and upcoming opportunities.
- Oversee the communications budget and reporting
General Responsibilities
● Support the mission, ethos and values of MAP.
● Support and promote diversity and equality of opportunity in the workplace.
● Work collaboratively with others in all aspects of our work.
Job Requirements
- Track record in creating, driving and evaluating a cross-organisation communications strategy incorporating digital and traditional channels, with demonstrable impact against KPIs.
- Creative problem solver, independent thinker and self-starter, strong communication skills.
- Strong network of key national and international media.
- Excellent eye to detail and commitment to high speed and high-quality writing and editing.
- Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting, sometimes with distressing content.
- Ability to represent MAP professionally at all times
- Excellent knowledge understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees, and commitment to ensuring their meaningful and active participation in MAP’s communications strategy and activities.
- Excellent knowledge of key political issues relevant to MAP and the people MAP serves.
- Fluency in English, spoken and written, is essential and Arabic is desirable.
- Experience with developing multi-stakeholder communications plans and strategies.
- Demonstrable experience of leading national and international teams
- Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian, or development focus.
- Substantial experience of identifying and responding to reputational threats.
- Experience developing ethical communications guidelines for charity communication and digital communications and PR.
- Excellent knowledge of tools for monitoring media coverage.
- Experience of acting as a spokesperson for an organisation and dealing with media enquiries into crisis and sensitive issues.
- Experienced in leading a team, managing budgets and reporting
- Experience in managing projects
Personal attributes and other requirements
●Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
●Able to travel, mainly to Israel, Palestine and Lebanon as required. Lebanon, the occupied Palestinian territory, Egypt and Israel
●Commitment to anti-discriminatory practice and equal opportunities.
●Commitment to upholding the rights of people facing disadvantage and discrimination.
●Commitment to the values and ethos of MAP.
●Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
We are recruiting for an exceptional Director of Fundraising to drive forward a comprehensive fundraising strategy, build relationships with our warm supporters, and inspire our fundraising team of paid staff and volunteers.
You will need a strong track record in fundraising, be a naturally good communicator and a motivational manager. You’ll lead a team which is raising money across all income streams, and will be expected to provide clear strategic direction, as well as take an active role in some areas of fundraising.
This is a fantastic opportunity for an ambitious fundraising leader to make a significant impact on income generation for Wessex Cancer Support, in turn helping us to reach more people affected by cancer in the Wessex region.
The full job description and required skills/experience can be found in our Job Pack attached.
Ideally, we are looking for the role to be filled on a full-time basis, but will consider part-time as an option.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Service Manager – Prison Services
Salary: £40,000-£45,000 pro rata
Location: HMP Peterborough and HMP Bronzefield
Hours: 21 hours per week – with a possibility of increasing hours; to be confirmed at interview
Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services in prisons and possibly, to women in contact with the Criminal Justice System as well as working collaboratively with other partner organisations, criminal justice services, Ministry of Justice and HMPPS. The post holder will manage the prisons advocacy services and teams for unsentenced and sentenced women within the custodial settings at HMP Peterborough and HMP Bronzefield. She will have a great understanding of the prison systems and regime including some of the challenges faced.
She will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Criminal Justice Services.
She will be an inspirational leader, responsible for recruiting, developing and managing her team and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the Ministry of Justice. She will be accountable for managing her teams safely and securely whilst carrying out all activities within the prison setting.
The post holder will be working primarily from HMP Peterborough with travel across the regions to HMP Bronzefield; twice per month. She will be working 3 days across the week, and the working days will be specified at interview.
A car may be desirable for this role, though not essential
About You:
To be successful as the Senior Service Manager for Prison Services you will need the below experience and skills:
- A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- Experience of working within a custodial setting
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
- Experience of developing relationships with funders/commissioners and achieving required outcomes.
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact.
- Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
- Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking.
- Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 8th September 2024
Interviews are taking place on: Interviews to take place w/c 16th September 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Service Manager – Jobs, Education and Training (JET) – Maternity Cover
We are looking for a dynamic, organised and proactive manager to join the Youth Work Team and support our mission to enable young people who are homeless, facing homelessness or unsafe to achieve independence and positive futures.
We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
We are looking for a candidate who is committed to delivering high quality services to homeless young people. The successful person will be responsible for delivering an innovative and youth-led JET and lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24.
You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service.
Please note, the post is a fixed term maternity cover contract for 9 months.
Closing date for applications: 9am, Monday 2nd September 2024
Interviews: Thursday 12th September 2024
The interview date is fixed and will not be changed. Please ensure you are available on this day when applying for this role.
The client requests no contact from agencies or media sales.
Finance Lead (Management Accountant)
ABOUT THE ROLE
Reports to: Head of Finance
Hours of work: Full time - 37.5 hours per week
Salary: £41,350 per annum (including London Weighting)
Place of work: Flexible working but with 3 days a week in our London office and occasional travel to our Finance Office in Silsden in West Yorkshire. You will need to travel to L’Arche Communities you are responsible for from time to time.
Contract type: Permanent
Closing date: Sunday 8 September 2024, 23:59h
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
Main purpose of the role:
Be one of four Finance Leads sharing responsibility to produce Community Management Accounts. Other duties include line managing one or two Bookkeepers, ensuring that Management Accounts results are discussed with Community Leaders/ Directors, leading on the Budget process for assigned Communities, and leading on the Housing Benefit/ Rent Increase process for assigned Communities.
Essential Criteria
- Commitment to live out L'Arche values;
- Part qualified Accountant;
- Relevant experience across a range of financial management and budgeting disciplines;
- Effective leadership and people management skills;
- High level of competence in ID systems;
- A confident, approachable, emotionally intelligent colleague;
- Resilient and self-aware, analytical and creative skills to problem-solve;
- Able to work flexibly, and travel to Silsden, where part of the Finance Team is based;
ABOUT L'ARCHE
L’Arche is a worldwide federation of people with and without learning disabilities, working together for a world where all belong. We believe in the transforming impact of genuinely mutual relationships between people with and without disabilities.
In the UK, L’Arche is a registered charity with 11 Communities across England, Scotland and Wales. We celebrate people with learning disabilities, and build communities with them rather than for them. We go beyond supporting people’s basic needs. We attend to their emotional and inner lives, by building spaces of vibrant friendship, opportunity, spirituality and community life.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 8 September 2024. Interviews will take place on 19 September 2024.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
The client requests no contact from agencies or media sales.
The Operations and Data Manager will be responsible for all donor analytics, prospect research, team coordination, and will be a critical partner to the Fundraising team. This role focuses on providing the essential data analysis and prospect research to continue building our major donor pipeline and base. It supports the fundraising team to effectively manage donor portfolios and the allocation of resources, whilst creating workflows to illuminate insights into fundraising progress, and additional systems-related projects.
Who You Are
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Process Architect: You love creating systems and managing databases. You design and optimise fundraising workflows, from donor inquiries to gift processing, to maximise efficiency and productivity.
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Data Steward: You are the guardian of donor data, maintaining accurate and up-to-date records to inform strategic decision-making
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Technology Advocate: You have a good understanding of up to date software and tech to help you streamline operations, enhance donor experience, and generate valuable data insights.
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Team Collaborator: You love working across portfolios and internal functions. You will work closely with all members of the fundraising team to provide operational support and achieve fundraising goals.
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Pro-Active Critical Thinker: You find gaps in ways of working and create quick solutions before others even notice.
Roles and Responsibilities
Donor Analytics & Moves Management (40%)
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Regularly review and update donor portfolios based on departmental criteria, donor behaviour, and portfolio criteria
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Manage incoming donor portfolio requests
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Collaboratively develop, launch, and administer a moves management process in line with Mission 44’s CRM that provides insights on movement of donors through the donor lifecycle; delivers qualitative and quantitative data on individual fundraiser activity; and other related reports
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Create reports / dashboards to inform the team and board on donor retention and attrition rates compared to industry standards.
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Maintain highly accurate and current donor data that effectively tracks key information, cultivation activities and histories, and solicitation and reporting calendars
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Prepare monthly and quarterly revenue reports, weekly giving reports, and various financial and fundraising dashboard reports for the Finance Committee and Board of Directors
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Work with fellow team members to facilitate regular (quarterly or monthly) lapsed donor reporting to provide team with actionable leads
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Regularly (quarterly) report on progress to goals and metrics, and overall fundraising activities to produce key insights and observe trends
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Oversee and manage guidelines and practice of the import and export of activities related to donor engagement (e.g. events and missions)
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Create templates and systems that make the fundraising team more efficient in their cultivation and stewardship
Donation & Data Management (20%)
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Process all gifts and ensure timely tax acknowledgment letters are sent to donors (within 48 hours of receipt of gift)
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Reconcile gifts with the Finance Department and support with the annual audit
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Generate various mailing lists for the Development Department
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Manage pledge payment tracking and reminders and follow-up processes for multi-year donors/gifts.
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Oversee and create donation/solicitation coding and prepare backup gift documentation
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Ensure all data entry is accurate and regularly checked for errors to maintain data integrity
Team Coordination and Administration (20%)
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Working closely with the Chief Growth Officer and Head of Fundraising, support the administrative planning and delivery of team strategy days, away days and other key internal meetings, including meetings with Mission 44’s wider ecosystem.
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Ad hoc support for annual events
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Create templates for emails and pitches to support donor cultivation
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Provide administrative support to the Fundraising Team, including calendar management, scheduling meetings, and travel arrangements.
Prospect & Donor Research (20%)
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Perform regular wealth screenings of entire donor base to maintain accurate and updated prospect data
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Develop and operate a process that proactively researches donors and prospects with ultra-high net worth to create a bench of qualified prospects
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Conduct donor and prospect research and analysis based on requests from the team and SLT, or before events and cultivation meetings
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Create data-informed prospect lists and profiles for major prospects and analysis to help fine-tune donor cultivation and relationships.
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Continually monitor industry standards and trends on prospect research practices to ensure practices remain ahead of the curve
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Manage relationships and contracts with CRM and donor/prospect research vendors and/or external contractors, regularly assessing new products and technologies
Desired Skills and Qualifications
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A passion for and deep understanding of Mission 44’s values
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Strong critical thinker with keen attention to detail
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Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication
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Exemplary customer service skills and strong work ethic with the ability to thrive in a fast-paced, entrepreneurial environment
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Proactive learner and problem solver; can identify inefficiencies and generate effective solutions
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Exceptional judgement: is a team player but knows when to ask for help
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Always on time, always reliable, always professional
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Strong knowledge of Excel and ability to learn a new CRM
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Design skills desired (but not required)
The client requests no contact from agencies or media sales.
Community Fundraising Regional Manager
Full time (35 hours pw) - hybrid
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Through the management of a high performing team you will drive the recruitment of new fundraising volunteers and provide a high standards of supporter stewardship through In Aid Of fundraising, increasing income and long-term commitment and support. You will recruit, retain and manage members of the community fundraising team, geographically dispersed throughout England and ensure the team are providing best practice advice on legal requirements, policies and alignment to the Fundraising regulations.
Required Knowledge, Skills & Experience
- Experience of achieving income targets via community fundraising income streams
- A proven track record of growing net income through establishing, developing and nurturing volunteer fundraisers and fundraising groups including senior volunteers
- Experience of developing and implementing new fundraising ideas
- Experience of line management of a community focused and dispersed team
- Experience of managing, prioritising and planning resources against a portfolio of projects/work
About the Role
- Implementing fundraising plans for identified St John Ambulance fundraising volunteers/groups in order to deliver the community fundraising strategy, key products/campaigns and messages
- Managing all community fundraising supporter relationships to agreed budgets, deadlines and stewardship levels
- Analysing and proactively managing fundraising group development in order to achieve agreed targets
- Work closely with other teams in your area to optimise the impact of engagement in your communities
- Manage, recruit, induct, training/coaching, retaining and rewarding volunteers in line with the volunteer strategy
- Delivering leads and developing prospects to support the community fundraising strategy
- Monitoring and feeding back intelligence relating to identified St John Ambulance markets and competitors in order to inform future product development
Please see the job description for more detail (this can be viewed on our website or once you click apply)
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs. Youth Futures was founded in 2019 as an independent, not-for-profit organisation with funding from dormant assets to drive systemic change by:
- Giving grants to organisations that provide employment support to young people so that we can generate compelling evidence with high quality impact evaluation methodologies
- Driving evidence-based change in policy and working with employers and practitioners to improve practice. We help to connect and empower those who are commissioning and delivering youth employment services.
The Senior Economist / Evidence and Evaluation Manager will work in a dedicated Impact and Evidence directorate, working at the heart of Youth Futures Foundation.
You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs. In the directorate, you will support the Heads of Evaluation, the Deputy Director and Director to ensure all Youth Futures’ investments are designed to provide robust evidence of what works. Primarily, you will support the Heads of Evaluation and the Deputy Director in the design of new impact evaluations and lead on their commissioning and management.
Our priority for this post holder is to work on our What Works Programme 2, which designs and funds impact evaluations, including (Randomised Controlled Trials and Quasi-Experimental designs) of youth employment interventions.
The Senior Economist / Evidence and Evaluation Manager will also contribute to the development of our suite of ‘evaluation architecture’, enhancing our data infrastructure and administrative dataset access, as well as methodological guidance and standards. These will ensure that, as the What Works Centre for youth employment, our evidence is as credible and useful as possible.
You will additionally support other aspects of the Evidence and Evaluation team’s commissioning. This may include developing policies and processes supporting effective evaluation methodology design, working closely with Youth Futures’ Programmes and Grants directorate. You will also work with our Policy and Communications and Employer Engagement directorates to ensure that all evaluation and evidence outputs are high quality and make clear, practical and impactful recommendations for practice and policy.
We are a multi-disciplinary team, and we welcome applications from those who have interest and experience in impact evaluation gained through commissioning or delivery experience.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
The client requests no contact from agencies or media sales.
We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.
This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.
Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.
We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.
This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.
We offer training opportunities, flexible working and a generous leave entitlement.
The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.
We are unable to accept CVs.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.
If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.
Thank you for considering Manchester Carers Forum!
The client requests no contact from agencies or media sales.
Could you use your Trusts fundraising experience to help transform lives through music?
There's so much more than classical music at Liverpool Philharmonic. As Trusts and Foundations Fundraising Manager, you'll raise money to support a world class orchestra, venue and choir; empower young people through music; and support a diverse cultural programme ranging from rock to folk and jazz, film to comedy and spoken work.
You'll also fundraise for musical programmes with the power to change lives, working side-by-side with NHS trusts and primary care, supporting community participants with their mental and physical health.
Salary: £35,000
Location: Hybrid, Liverpool and home (1-2 office days per week)
Hours: 35 hours FTE, full-time or part-time considered
Benefits: 26 days, pension, complimentary tickets, health cash plan, discounted travel and parking, service awards
Culture: Life and family-friendly, supportive and empowering, aiming to help you to thrive
About the role
As a vital member of the Development team, you'll play an instrumental role raising essential funds to support the organisation's pioneering Music and Health initiatives, including the nationally-renowned 'In Harmony' music education program (reaching almost 1,800 young people across Merseyside).
With a wide variety of ways for funders to get involved, this is a genuinely exciting role providing a chance to get creative with a varied portfolio. Trusts and foundations income is in a strong position (currently approx. £800k) and they have warm relationships already in place. So, this is all about maximising opportunities and working innovatively to explore new relationships and introduce funders to the organisation's work.
Question: Working closely with the artistic team, what new funding opportunities might be accessible if together you can demonstrate the life-changing impact on young people, or people experiencing mental health challenges?
About you
First of all, you don't need to come with an encyclopaedic knowledge of classical music. But, you'll need an appreciation of the power music has to change lives and a curiosity to learn more.
To apply for this exciting role, we'd love you to showcase the following skills, experience and behaviours:
* Previous track-record of securing income from trusts and foundations.
* Exceptional written and verbal communication skills, with a talent for crafting persuasive and compelling proposals.
* Strong organisational skills, with keen attention-to-detail.
* Proficiency in budget development, financial reporting, and data analysis.
* Self-motivated, able to work independently and manage multiple priorities.
* Collaborative team player, with a welcoming and inclusive interpersonal style.
If you're as excited by this opportunity as we are, then what are you waiting for?
Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: Only because this role has been previously advertised, we'll be working on a rolling basis and accepting applications as they arrive.
If you feel this disadvantages you in any way at all (e.g. with school holidays or caring responsibilities), then just drop Amelia a note and she'll ensure you don't miss out.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender or gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a motivated, forward-thinking and enthusiastic Digital Marketing Officer to join our growing media team in raising the organisation’s profile and implementing digital strategies to improve the lives of seafarers. This is an exciting opportunity to grow your career and join a fantastic company that is passionate about seafarers’ welfare.
MNWB is an equal opportunities employer so we want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any assistance or adjustment so that we can help with making the application process work for you.
You will be required to provide proof of your eligibility to work in the UK.
To apply, please submit your CV and supporting statement outlining your interest in the post and how you meet the points in the person specification.
Benefits:
Option for hybrid working
Attractive pension scheme
Enhanced paternity pay
26 days’ leave plus bank holidays
Group Life Cover
Critical Illness Cover
Free parking on-site in the centre of Southampton
Improving the lives of seafarers and fishers by raising welfare standards in collaboration with our stakeholders.
The client requests no contact from agencies or media sales.
At St Barnabas we have a long and proud history of delivering outstanding palliative and end of life care to the people of Lincolnshire.
Our reputation with the people we serve, and our stakeholder is justifiably excellent.
We have three new and exciting roles within the Fundraising & Lottery team to help us expand and grow our income generation portfolio to meet our ambitious Organisational wide and Income Generation Strategy for 2024-2029.
This provides a fantastic opportunity for you to join a dynamic and purpose-driven team at St Barnabas Hospice where we are committed to providing compassionate care to our community and are passionate about making a positive impact on the lives of those we care and support.
Read on and find out more….
Corporate Relationships Lead
37.5 hours per week
£29,802
Individual Giving Manager
37.5 hours per week
£35,494
Lottery and Promotions Lead
37.5 hours per week
£29,802
The client requests no contact from agencies or media sales.
This is an excellent and interesting opportunity for a proactive and skilled Administrator to join the Learning Team at The Royal College of Radiologists’ (RCR). Within the Learning Projects Administrator role, you will have the opportunity to develop your existing administrative and customer services skills, taking part in projects with the aim of supporting the professional development of doctors.
The Learning Team’s core function is to deliver high-quality educational and learning activities, and products for doctors who treat cancer and make medical diagnosis through imaging. The Learning Projects Administrator will support the team to ensure the smooth running of its day-to-day business.
The Learning Projects Administrator will play a crucial customer facing role by providing excellent customer support to doctors accessing online learning content, acting as the first point of contact for queries. To be successful in this role you will be a strong multitasker with good communication skills. You will understand the importance of providing an excellent service to busy doctors and internal staff, taking pride in doing so. As part of this role, you will also have the unique opportunity to work alongside medical subject matter experts (SMEs) and develop your project management knowledge and skills.
What you’ll do:
- Provide customer-focused and responsive service to all inquiries about various opportunities to engage with RCR Learning.
- Co-manage phone lines and team email inboxes in line with Service Level Agreements.
- Become a proficient user of the Customer Relationship Management System (CRM), ensuring data is entered, updated and maintained accurately.
- Support the administrative aspects of developing and delivering educational programmes designed to engage doctors.
- Work with the Learning Technologist and SMEs to ensure that the content on our e-learning platform is logically organised, accessible and up to date.
- Alongside other team members, support implementation of end-to-end project management approach according to team principles and frameworks.
What you’ll need:
- Demonstrable organisational and administrative skills, with good attention to detail.
- Proven experience of providing high-quality customer service.
- Experience of undertaking general administrative tasks.
- Good communication and interpersonal skills, with the ability to build and sustain effective working relationships.
- Experience working collaboratively as part of a team and with external stakeholders.
The Learning Projects Administrator is a role where you will make a meaningful impact to the life and professional development of key doctors and have a chance to develop your existing skill set in a friendly and supportive environment. If you are interested in using your skills and experience to achieve this we encourage you to find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The members of our Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.
As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.
The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.
The client requests no contact from agencies or media sales.