Member Records Manager Jobs

The role will suit someone who has experience of engaging with young people with complex needs, developing assessments, action plans and activities to support progress, involving parents/carers in the support process where appropriate and who have experience of working collaboratively with a range of professionals for coordinated support.

This role requires experience of caseload management, tailored support, signposting, monitoring and evaluation and youth led participation.  It is likely to involve working flexibly between settings and services as well as initiative in designing risk-reduction and interventions that improve outcomes for young people.

Great opportunity to work 22.5 hours over 3 days per week: Tuesday, Wednesday and Thursdays.

This would be a great opportunity for someone who has a passion or interest in working for an established not-for-profit social care organisation and someone who is looking for a long-term role where they can be part of a team.  We are looking for a proactive and friendly individual to join our established team as an administrator. You will be based at our Central Blackburn Office with on- site parking. The role is part-time and part of a job share to work 9.00am am to 5.00pm over 3 days  

We would consider school time hours between 9.00 and 3.00pm PM for interested applicants however applicants would need to be prepared to cover annual leave on a job share basis when required.

As an Administrator your role will involve:

· Payroll processing and invoice records

· Assisting managers with general administration and minute taking

· Assisting with local newsletters

· Answering queries and liaising with managers to ensure rotas are covered

· Sending and receiving emails

We are looking for a candidate that has a bright, positive approach with excellent communication skills; a clear telephone manner; strong organisational skills; experience with Excel and minute taking. Alongside this we are looking for candidates with a high standard of customer care, with a warm and friendly manner.

Employee benefits:

· Free life insurance and paid sick leave after a set period

· A choice of either weekly or monthly pay

· Free employee assistance programme to employees and members of your household

· £100.00 probationary period bonus ( pro rata based on hours)

· Free on site care parking

· Additional days birthday leave

Vacancy Reference Number: 80626

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.

The focus of this role is to provide administrative support to HES projects to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.

Pay and conditions

• The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
• The salary for the role will be £27,121 - £29,803.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To sort HES inbound post, ensuring items are passed to the correct team or staff member and coordinate HES outbound post requests, collating and printing information to send to households.
• To coordinate text messages to send to clients who would benefit from our advice services and speak to households by telephone and triage households to appropriate HES projects.
• To book home visits for advisors, keeping calendars up to date with appointments, cancellations and amendments. Accurately completing the home visits risk assessment when required.
• To coordinate events data and bookings across the team and supporting energy advisors with event preparation.
• To coordinate retrofit activity with funders and report back on outcomes and queries, managing 8+ retrofit staff diaries and keeping them up to date with appointments, cancellations and amendments.
• To record client details and follow HES team guidance documents to assess the help and support needed. Ensuring to update our client databases and other contact management systems accurately.
• Support the internal training programme, making sure evaluations are completed and booking inductions for new starters.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people at all levels verbally and in writing.
• Ability to work in a team and able to identify areas where their skills complement others.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seeking support where necessary.
• Highly organised at managing time and a busy workload.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is Wednesday 4 September by 5pm.

Interviews are expected to take place Tuesday 10 September, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Spitfire Advice & Support Services Ltd is one of the foremost advice and advocacy community organisations in Birmingham and we are currently looking for an extraordinary person to join our organisation. 

We are seeking to appoint a Money Advice Case Worker with extensive experience of welfare benefits, debt advice and the relief of poverty.  Holding an IMA (Institute of Money Advisers’) qualification or recent GGDA (Giving Good Debt Advice) training will be essential.

We need to appoint someone who will understand and work with the clients who access our services, who are often vulnerable with multiple and complex needs and who will also work well as part of the team.  Based in Castle Vale our clients are from the Castle Vale Ward and the North East of Birmingham with some clients coming from the wider Birmingham area.  We are embedded in the local community and are passionate about improving the lives of the families, young and older people who reach to us for support.  We work hard to remove barriers, reduce isocial solation and increase financial inclusion for all our clients.

The appointee will need to have extensive experience of Legal Services Commission casework in the context of the Advice Quality Standard and will have worked in a target driven environment but who will also understand that people will always be our priority.  

Key Job purpose/Core Duties:

a) The delivery to AQS standard of the core Money Advice (benefit and debt casework) Service. This may be via telephone, MS Teams, email or face to face.

b) The provision of advocacy and court representation at tribunals or other statutory bodies as appropriate.

c) Taking client instructions; this may include, but is not limited to; drafting letters/emails to the client and third parties, preparing financial statements and negotiating with third parties.

d) Ensuring income maximisation through the take up of appropriate welfare benefits.

e) The support, with other team members/volunteers, of the delivery of the service on an outreach basis if required.

f) Working to targets to ensure that we meet all our contractual obligations.

g) Managing own caseload, opening and closing cases appropriately and carrying out reviews as required by AQS and the Head of Advice.

h) Maintain accurate case and client records using our digital case management system and for purpose of continuity of client casework, information retrieval, statistical monitoring and reporting preparation to AQS standards.

i) Ensuring that all casework meets AQS standards and complies with Money Advice Team Procedural Manual.

j) The maintenance of records and other data ensuring that it is up to date and accurate; either paper records (as required by Tribunal cases) or on our digital casework management system.

k) Ensuring that all confidential information is handled in line with the company’s Confidentiality Policy and GDPR Policy.

l) Carrying out other tasks as requested by the Head of Advice Service in support of the delivery of the project.

m) The implementation and maintenance of systems and procedures as required by your role.

n) Assist clients with related problems where they form an integral part of their case and refer to external agencies as appropriate.

Brief Summary of offer:

Tenure: We are offering a full time 2-year fixed term contract.

Hybrid Working: 35-hour week 3 days working from home / 2 days office based.

Annual Leave: 35 days (27 company days + 8 statutory Bank Holiday days per annum

Who are we looking for to join #TeamGMYN?

We are looking for a skilled and enthusiastic Programme Coordinator to lead our programme for cared for young people aged 10-16 in Bury and Oldham. The programme funded by Children in Need is now in its eleventh year and has provided much needed support for cared for young people.

The programme will engage cared for young people in a variety of weekly enrichment activities, one-to-one support and holiday provision. It will help individuals to build new friendships, develop aspirations and gain access to a supportive worker who they can approach for advice and guidance.

In this role you will need to be confident in inspiring and engaging cared for young people and be able to develop positive partnerships with various stakeholders.

We are looking for a Programme Coordinator that can be a flexible and committed team player. In return you will have the chance to have creative ownership of this programme, bringing your own skills and ideas to make it an amazing experience for young people to be involved in.

The main activities delivered through this programme include:

• Life skills workshops such as cooking, budgeting, leading healthy lifestyles workshops.
• One-to-one support to provide bespoke guidance so YP can overcome barriers and set goals.
• Creative/outdoor activities such as music, cooking, drama, art, sport etc.
• Consultations to ensure that young people have a voice in designing the programme.
• Holiday Clubs so young people have access to support during school holidays.

A key part of the role will be promoting the programme to stakeholders and working to recruit young people. The successful candidate will integrate themselves within statutory services to ensure we receive referrals for the programme.

Key responsibilities

• To develop effective relationship with young people who are in care.
• To deliver high quality, fun group work sessions.
• To deliver 1:1 sessions with young people to support development and progression.
• To promote the programme to key stakeholders.
• To develop close working relationships with referral agencies such statutory services, voluntary organisations, and schools.
• To monitor and report on programme outputs and outcomes using GMYN’s programme management database.
• To ensure that all participants and staff are safeguarded and that all activities are delivered safely.
• To effectively project manage the programme, ensuring that all planning, budgeting, recording, and reporting is up to date.
• To ensure that all activities are youth led and youth voice embedded in the programme.
• To conduct administrative tasks related to the role including internal and external communications, programme planning and data inputting.
• To perform any other reasonable duties and responsibilities that contribute to the organisations overall aims and objectives.
• To undertake training and development as agreed with line manager.

For further infomation on the role, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the role.

Thank you for showing an interest in joining GMYN!

Do you have a passion for numbers, a keen eye for detail, and a desire to be part of a supportive and energetic head office team? If you answered YES, this role could be the perfect fit for you.

We are a leading multi-academy trust focused on primary education, with a network of successful academies across London, East Anglia, and the West Midlands. We are dedicated to serving the needs of the children and communities we represent.

We are seeking a skilled and detail-oriented Finance and Operations Business Partner to join our dynamic team. The successful candidate will play a key role in managing financial operations, ensuring accuracy in financial processes, and contributing to the overall financial health of the organisation.

In this role, you will become an integral part of our central team, working in a collaborative and supportive environment with opportunities for growth and development. The position is based primarily at one of our West Midlands school, with flexibility for some regular home working if desired.

Key Responsibilities:

• Meeting month and year end deadlines

• Fully considered and robust budgets submitted on time to TEFAT

• Looking for ways to improve value for money in schools and central processes

• Returns to ESFA delivered accurately and on time

• Accounts submitted on deadline with clean audit

• Successful completion of assigned projects

• Successful feedback from key stakeholders including and not limited to Principals, SBM’s, Finance Managers, TEFAT Directors

• Successfully meeting all of the relevant job description requirements

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying.

We look forward to the possibility of welcoming you to our team!

If you’re interested in this role, please take a look at our job pack, which includes the job description and person specification for the position that you will need to familiarise yourself with before applying for the job.

Closing Date: 9am, 16th September 2024

Interview Date: 20th September 2024

The Elliot Foundation Academies Trust is committed to safeguarding children and young people. The successful candidate will be subject to pre-employment checks including a Barred List and Disclosure and Barring Service (DBS) check.

Trusts and Foundations Officer - Remote / Hybrid Working 

Fixed Term | 11 Month Maternity Cover | Full Time, 37hrs PW

The role provides the option for flexible working arrangements in terms of location. It can either be remote or a hybrid setup, with our main office situated in Derby City Centre.

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development. All our work is always for one reason, which will always stay the same. Helping older people to live later life well.

Could you be the person to join MHA as our Trusts and Foundations Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a difference through the playing a vital role in our Philanthropy Team. 
Reporting to the Senior Philanthropy Manager this role is responsible for working alongside their line manager, wider team and operational colleagues to write and support applications to trusts and foundations for funding.

The role also plays a key role in the stewardship of our trust and foundation supporters, building strong and meaningful relationships with these organisations and individuals.  Whilst not a key focus of this role, the post holder may also be required to support the Philanthropy Team’s wider work including corporate and major donor approaches. 

The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives. For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and skilled trusts and foundations officer to play a key role in building on the successes of our trusts and foundations programme.  With passion for both writing and supporter stewardship you will be able to write persuasively and build meaningful relationships with those who support us. Working well as a team player you will work closely with both the wider Philanthropy Team and operational colleagues to support local applications as appropriate. 

You will have a track record of delivering efficiently and effectively. You focus on insight, stewardship and persuasive writing to get the right result for the organisation and building lasting and substantial relationships with funders. You will also be an effective communicator developing trusting relationships across the organisation and with our funders and supporters, taking everyone with you on the journey. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more. We will interview on a rolling basis, and reserve the right to close the recruitment period early if we are successful in recruiting to this role.

About us 
Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.

As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to Chaplaincy and Pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits.inc a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

Areas of responsibility

The post holder will be responsible for the following:

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person Specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

Other

• Ability to work flexibly and at various sites, as required
• Eligibility to work in the UK
• To be able to adhere and work within Glass Door’s safeguarding policy and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

Want to put the fun into FUNdraising? Dougie Mac is not just seeking a Senior Business and Events fundraiser – we are inviting a compassionate advocate to join our hospice mission.

Some of what you’ll do:

Forge Meaningful Partnerships: Collaborate with local businesses to show them the impact they can make by supporting Dougie Mac.

Host Engaging Events: You will plan and deliver business events that inspire generosity from our supporters including our Golf Day, Businesses Club and our prestigious Dougie Mac Ball.

Nurture Relationships: Cultivate long-term relationships with corporate sponsors. Express gratitude and keep them informed about the impact of their contributions.

Qualities we value:

Excellence: Striving for excellence in everything you do, with a strong attention to detail.

Networking: Connecting with people; you’re the one who turns a casual chat into a partnership opportunity.

Strategic Thinker: You see the big picture and know how to align fundraising with our hospice mission.

Great communicator: Whether a presentation or a one 2 one, you’re confident and compelling.

In return, what you’ll get:

Meaningful impact: Your work directly impacts children, young adults, adults and the families we support.

Supportive Team: You will be part of a bigger Income Generation Team with this job being responsible for around £250k income and growing. The Business and Events team work closely together with a focus on FUN! We are a team of 5 FT staff, regular volunteers and event volunteers of around 25 people. This includes an experienced Senior Business and Events Fundraiser taking the headcount for this job to 2.

Salary: £24k - £26k pa (FTE) depending on experience/ qualifications with a clear progression plan and opportunities for study. Part time and flexible working considered.

Variety: no 2 days are ever the same, once 1 event is complete it’s onto the next in this fast-paced job.

Learning Disability Caseworker

Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them. 

The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026. 

Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families. 

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification.
• Strong communicator with analytical skills.
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential.
• I.T skills and the use of Microsoft Office tools.
• Well developed listening and diagnostic skills.
• Knowledge of social care issues and of learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

Please view the job description for full details of the skills and experience required.

If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites
• Campaigning for the changes that people with a learning disability want

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering a range of support to people who use drugs or alcohol, including bespoke harm reduction advice.
• Helping people from historically underserved communities to access the needle exchange and treatment services, as desired.
• Researching new opportunities to engage with members of the Tower Hamlets’ public about drug and alcohol use and available services in the borough.
• Signposting to other support services, as appropriate.
• As needed, accompanying other Reset Outreach and Referral Service workers or external professionals on outreach and in-reach in order to better understand the local environment as well as build rapport with clients.
• As needed, serving in the needle exchange rota in order to better understand the service as well as build rapport with clients. Supporting on a pilot wound care project in conjunction with Accelerate.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

37.5 hours per week

Salary: £27,000-£29,000pa

Thornton, Liverpool (L23)

· Are you a fundraiser with experience in a generalist role?

· Do you have experience of a number of areas of fundraising - corporate, community and events?

· Are you looking for a role in a small team where you can be creative, make decisions and have an influence on the direction of fundraising activity?

If you can answer YES to these question, then we would love to hear from you.

What we’re looking for

You’ll have:

· proven experience in a generalist fundraising role, with excellent communication and presentation skills.

· strong numeracy and planning skills

· have flair for social media

· ability to motivate and lead volunteers

· Driving license and access to a car

We are a small team, and this is an excellent opportunity for a creative fundraiser to really make their mark and be part of setting the fundraising agenda at St Joseph’s. This is a role with scope for development.

Additional Information

Benefits include an employer contributory pension scheme, 6 weeks annual leave, access to an Employee Assistance Programme and free onsite parking.

The role will involve some attendance at events out of hours – evenings and weekends.

About St Joseph’s Hospice

The hospice has 31 patient rooms, split across 3 units, providing high quality end of life care. Our nurse-led service helps create a home from home environment for our patients and provides ongoing support to their families.

How to Apply

We require all candidates to complete and submit an application form, via our website

Functional Skills Tutor Rotherham

Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)

Hours : Full time (9-5 / mon-fri)

Salary : £26,000

Contract Term : Permanent (subject to 6 month probationary period)

Start Date : ASAP

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our Rotherham team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Who will I be changing the lives of?

All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need.  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

Main Responsibilities

• Responsible for the planning and delivery of Functional Skills Maths and/or English.
• To deliver and implement teaching and learning practices to raise student standards and progress
• To develop and deliver high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
• Plan effectively to ensure pupils have the opportunity to meet their potential, taking account of the needs of pupils who are underachieving, those that are able and those that are excelling in Maths  or English
• To meet the needs of pupils with Special Educational Needs and in collaboration with the SENCO to prepare, implement, monitor and review Individual Educational Packages.
• To provide a high-quality student experience that enables students to succeed beyond their expectations
• Promote Inclusion best practice and contribute to the aims and ethos of the college
• Working with students from Pre-Entry to Level 2
• Responsible for comprehensive marking and written and verbal feedback for students
• Working in conjunction with the Outstanding and Good criteria for OFSTED
• To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.

We currently have projects in Rotherham, Barnsley, London and The Midlands.

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

What to expect from the recruitment process –

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 23rd August 2024 with interviews being held the following week. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website.

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

Customer Service and Administration Officer

Hours: 28 to 35 hours per week

Starting salary: £25,767 (pro rata)

Location: Contractual base is our office in Chorley.

Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for a bold and caring person to join Lancashire Mind in a new role: Customer Service and Administration Officer. You will support our range of services with administration support and provide vital customer service support to those contacting Lancashire Mind.

To succeed in the role, you will need excellent administration skills and be highly proficient in Microsoft Office and using databases. You will be warm and friendly with excellent customer service skills, often with people who may be in distress due to their mental health.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible. 

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 9am on 23 September

Interviews will be held on 1 October

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind