Member Records Manager Jobs
The postholder will be experienced, skilled and knowledgeable, with an essential interest in and experience of working with migrant and refugee clients with complex needs; and the post would suit someone with previous experience in the migration or advice sectors who is interested in working with a mixed caseload that includes needs around destitution, homelessness, immigration and NRPF issues. We actively welcome applications from those with lived and relevant experience.
The post holder will assess, prioritise and triage new enquiries and referrals and allocate cases as appropriate within the generalist team. You will also carry your own caseload and provide one-to-one generalist advice, casework and practical support to migrant and refugee clients on
issues including immigration status, housing & homelessness, welfare benefits, asylum support, community care and destitution; as well as signposting and referring to internal and external local services including support groups, wellbeing activities, digital inclusion, ESOL, training and employability.
You will oversee our phone and email advice provision and organise and take part in the weekly advice rota. You will administer our destitution hardship grants and liaise closely with our food bank staff in relation to destitute clients in need of food bank support. You will attend and participate in local migrant sector meetings and networks as appropriate and, along with all staff and volunteers, you will have responsibility for identifying and raising any safeguarding concerns. You will jointly oversee and supervise casework volunteers and provide support and advice to our current generalist caseworker where needed.
The advice & casework team supports clients holistically on a range of different matters and our core caseload includes refugees, asylum seekers, those with NRPF, complex EUSS cases, spousal visas and undocumented migrants. Many of those we work with are homeless or precariously housed, destitute, and/or struggling to access support through statutory services for mental health, housing, welfare benefits and children’s services. The balance of time spent between different client groups and cases will need to be responsive to the ongoing demographic changes we see in the city and region, and the post holder will be expected to provide casework management and co-ordination of relevant services, liaising closely with other providers and with interpreters.
You will work as part of a small, supportive team that currently includes one other f/t generalist caseworker, one f/t immigration caseworker and a number of active casework support volunteers. The wider frontline staff team includes four refugee resettlement caseworkers; our group work facilitator; a skills & employability caseworker; an ESOL tutor; a food bank co-ordinator; and a volunteer co-ordinator.
Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and take over an existing caseload.
On rare occasions you might be required to work out of hours where there are emergencies or if and when there are new arrivals in need of immediate support.
Postholders will need to have the right to work in the UK.
supporting refugees, asylum seekers and those with no recourse to public funds
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
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The client requests no contact from agencies or media sales.
£102,000 per annum
Fixed Term Early Moments Leave cover – up to 12 months
Full time (London/working from home)
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Director of Communications. This senior role is one of great breadth, with huge scope for inspirational values-led leadership and team building across Communications teams, the broader organisation and global UNICEF. The role has responsibility for Media Relations, Ambassador Relations, Creative Content and Organic Social Media, sits under the Chief Marketing Office, sits on the Extended Leadership Group. and has a close working relationship with the Chief Executive.
It plays a critical role in helping the Public Engagement function set and achieve its objectives as well as supporting teams across the organisation deliver influence, income and impact. The role also has responsibility for safeguarding the reputation of UNICEF UK, using foresight to identify and mitigate any major communications risks and managing any communications crises that may arise.
You will have strong leadership skills and proven expertise leading large, multi-discipline communications teams, including developing and implementing integrated communication strategies, cultivating significant high profile relationships and managing reputational risk and crises. You will be able to evidence working in large complex organisations, nurturing professional relationships with colleagues and external contacts at all levels along with engaging and guiding others to achieve ambitious goals.
Act now and visit the website via the apply button to apply online.
Closing date: 12 September 2024.
Interview date: 26 September 2024 (subject to change).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a new team member to join our small but dynamic fundraising team to help us continue our exemplary stewardship and maximise our fundraising. You will be the first point of contact for many of our supporters and your role is critical in ensuring those supporters have a smooth, professional and friendly experience. This role holder will make sure all donors get the recognition and thanks they deserve whilst also making sure all of that income is processed and captured correctly.
We have big ambitions to increase our fundraising income and this role is critical in making sure that as we grow, we have the procedures in place to keep everything running smoothy. Our donors and supporters are the lifeblood of what we do hear at Guts UK and whomever joins in this role will pride themselves on giving them all the best service possible.
So if you care about people, have a keen eye for detail and process and are looking to start or build your career in fundraising – this could be the role for you.
Who are we?
Guts UK is committed to a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many and treatment can often come too late.
We are the only UK charity that covers the entire digestive system from top to tail; the gut, liver and pancreas. We fund lifesaving research, provide patients with expert information and support and raise awareness about digestive symptoms and conditions. We are informed by evidence and expertise and have our community, and the patient voice, at the heart of everything that we do.
Who are you?
- You are committed to ensuring supporters get the best possible experience, feeling supported and valued throughout
- You are looking to build your career in fundraising
- You have great attention to detail and pride yourself on accuracy
- You work meticulously and take the time needed to get things right and do things properly ensuring you comply with appropriate procedures
- You are a team player and are happy to muck-in when / where needed
- You have a warm, engaging personality
- You have an interest or connection to our cause and a real desire to help the UK to get to grips with guts!
Please see the full job pack for further information including detailed role specification, requirements and benefits
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
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The client requests no contact from agencies or media sales.
This is a new role, and an exciting time to join our well-regarded and high performing team.
You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.
Please read the application pack, and submit a CV together with an application form, detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pembroke House is a centre for social action and residential community in Southwark. We're looking for an experienced bookkeeper with good communication skills and an attention to detail.
Salary: £27,040 pro rata
Hours: 14 hours per week (0.4 FTE)
Benefits: 28 days annual leave plus 3 discretionary days at Christmas (both pro rata); 5% pension contribution; sick leave, dependency leave and compassionate leave days
Closing date: Thursday 12 September at 10am
About Pembroke House
Pembroke House is a centre for social action and residential community in Walworth, south-east London.
We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities.
For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth. Our income comes from grants, contracts, donations, investments and trading (room hire and cafe).
About this role
The Bookkeeper is a new role at Pembroke House. You will work closely with the Director of Finance to form a team of two managing the financial activities of the charity (turnover approx £1 million). You will need good communication skills to cater to the differing needs of each team, have excellent attention to detail to ensure that high-quality financial information is produced and be firm with others in applying the charity’s financial regulations.
Main Duties
PURCHASE LEDGER
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Maintain the Purchase Ledger on online accounting software (Sage 50).
SALES LEDGER
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Maintain the Sales Ledger on online accounting software.
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Prepare and issue sales invoices.
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Handle customer account enquiries.
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Calculate recharges within the charity, for example photocopier usage and record these on accounting software.
BANK AND CASH
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Monthly reconciliation of all bank accounts, resolving any discrepancies.
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Process, manage and bank income via cheques and cash.
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Monthly reconciliation of all petty cash tins and, with the Cafe Manager, cafe till sales.
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Reconcile monthly company cards statements, flagging to and resolving with the card holder when there are discrepancies.
FUNDERS AND DONORS
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Using information provided by others, make Gift Aid claims annually on behalf of the charity.
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Generate financial reports and invoices from online accounting software for funding claims to trusts and foundations.
OTHER FINANCE TASKS
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Assist budget holders to understand and resolve queries relating to income and expenditure transactions.
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Monitor and act on emails received to the charity’s finance email address.
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Induct new staff and volunteers in organisational financial systems and processes e.g. petty cash, expenses claims.
How to Apply
Please visit the link to our website below and complete the application and equal opportunities form by 10am on Thursday 12 September.Applications will be sifted as they come in and interviews offered.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.
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The client requests no contact from agencies or media sales.
Are you passionate about bringing together real life experience with scientific expertise to ensure everyone living with pulmonary fibrosis (PF) has access to effective, evidence based treatment and care?
Action for Pulmonary Fibrosis (APF) is the UK’s leading health and research charity for pulmonary fibrosis: a lung scarring disease that cuts thousands of lives short in the UK each year. There’s no known cure, and it’s on the rise.
We are looking for someone to join our team who has the skills and experience to grow and unite our community to take action, inspiring them with the motivation and confidence to get involved. You will be able to think on your feet, managing a varied workload with the ability to prioritise competing demands and ensure everyone who gets involved has a consistently positive experience
Why join us?
As well as knowing that what we do is making a positive difference to people’s lives, we support personal development and offer a range of benefits:
- 25 days holiday plus bank holidays (plus additional discretionary days around Christmas)
- Company Pension Scheme
- Flexible, home-based working
- Access to an Employee Assistance Programme including retail discounts, access to emotional support.
- Death in Service scheme.
- Company related sick pay when 6-month probation is complete.
- A focus on personal development including access to training opportunities and coaching.
Application Details
- Your CV
- A supporting statement outlining how you meet the knowledge and experience criteria in no more than two sides of A4
Closing Date: Monday 9th September
Interviews: Teams call w/c 16th September
Action for Pulmonary Fibrosis is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Action for Pulmonary Fibrosis is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
We bring people together to drive change so more people affected by pulmonary fibrosis (or lung scarring) can live well for longer.
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The client requests no contact from agencies or media sales.
Individual Giving Fundraiser
We’re looking for someone whose communication and project skills will make a difference. Dougie Mac is not just seeking an Individual Giving Fundraiser – we are inviting a compassionate advocate to join our hospice mission.
Some of what you’ll do:
Lead on Individual Giving projects: Plan, deliver and manage effective initiatives such as our flagship Light Up A Life donation campaign, our Regular Giving programme and seasonal donation asks, maximising donations and donor retention.
Forge meaningful supporter relationships: Working closely with our Marketing Team, you will create compelling communications and materials to show local people the impact they can make by supporting Dougie Mac.
Maximise Gift Aid opportunities: Lead our efforts on maximising and promoting our Gift Aid scheme. Dougie Mac currently claims over £170k of Gift Aid every year!
Provide an excellent donor experience: Help to serve supporters who visit or contact our Fundraising Hub to make fundraising enquiries or to pay in their donations. Showing compassion, gratitude and keeping them well informed.
Qualities we value:
Excellence: Striving for excellence in everything you do, with a strong attention to detail.
Great communicator: Whether it’s face-to-face or producing compelling written communications, you’re confident, compassionate and creative.
Networking: Connecting with supporters and internal colleagues, you know how to build quality, meaningful relationships to benefit the hospice.
Strategic Thinker: You see the big picture and know how to align fundraising with our hospice mission.
Results Driven: Capable of seeing a project through from start to finish with the end goal of success and year on year growth always in mind.
In return, what you’ll get:
Meaningful impact: Your work directly impacts children, young adults, adults and the families we support.
Supportive Team: You will be part of a bigger Income Generation Team with this job being responsible for around £300k income and growing. Our Community Fundraising Team work closely together with a focus on delivering an exceptional supporter journey. We are a team of 4 staff and regular volunteers. Joining this team would take our headcount to 5. You will work a minimum of one day a week on our Fundraising Hub and will share an office with another Income Generation fundraiser for the remaining time.
Salary: £23,100k - £26k depending on experience/ qualifications with a clear progression plan and opportunities for study. Full time is 37.5 hours. Standard hours of work are 9am – 5pm across 6 days, Monday-Saturday. Saturday working will be on a 5 week rota basis working on our Fundraising Hub. Flexible working considered.
Variety: No 2 days are ever the same, once 1 campaign is complete it’s onto the next and your time working on the Fundraising Hub will give an abundance of supporter interaction and variety.
Our vision…to be admired as a centre of excellence for palliative and end of life care.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Hybrid Working
- High performing working environment
About Our Client
LightEn is a philanthropic organisation and educational platform that signposts pathways with the potential to raise consciousness and help humanity embody the highest levels of love and wisdom. We pursue our mission via three main pathways: curating and creating exceptional educational content and making that content available to all free of charge; providing grants to support the work of individuals and organisations inspired by its vision; and facilitating courses and retreats at locations in London (UK), Asheville, North Carolina (USA) and Mallorca (Spain). Our work is conducted through various entities primarily operating in three countries, including a US-based 501(c)3 and a UK-registered charity, and we are rapidly expanding our footprint and activities across all pathways.
Job Description
The Financial Controller (FC), reporting to the Chief Administrative Officer (CAO), will manage all accounting functions within LightEn and related entities, making sure that all accounting records are appropriately kept and that accounting procedures and reports are compliant with all relevant standards and legislation. The FC will coordinate and manage the preparation of budgets and financial forecasts, prepare monthly accounts, dashboards, forecasts, and other regular financial, regulatory and compliance reports. The FC will ensure that the finance team operates within a robust control environment and will support the CAO in preparing for and coordinating preparations for external audits. The FC will support the development of all internal control policies, contribute to ensuring all financial systems are fit for purpose and maintained, and be able to identify any potential areas for improvement.
The primary responsibilities will include:
- Day-to-day management of accounting operations for one or more complex corporations or nonprofits, during periods of significant growth and change, including application of compliant accounting treatment for: income recognition including for grants receivable, grants payable, and other forms of charitable giving; accounts payable; general ledger; full cost recovery; inventory accounting; administration of payroll, pensions, and other staff benefits; and any other related accounting and operational tasks.
- Preparation of budgets and financial forecasts and reporting any variances.
- Preparation of monthly management accounts, forecasts, and reports which identify results, trends, and variances to budget.
- Ensuring all transactions are recorded, filed, and reported properly.
- Making sure reporting complies with all appropriate accounting standards, statutory law and financial regulations for one or more complex corporations or nonprofits.
- Documenting operational processes and accounting policies to maintain internal controls.
- Streamlining and improving all operations and accounting systems.
- Coordinating the management of cash flow and identification of funding requirements.
- Supporting the CAO and other members of the leadership team with procurement processes.
- Supporting the CAO and other members of the leadership team with grant-making processes, monitoring, learning, and evaluation.
- Supervising and managing financial staff and managing relationships with any external partners (e.g., payroll service providers).
- Supporting the CAO with thorough preparation for the audit process and liaising with external personnel where required.
- Supporting the CAO in presenting reports to board members, senior executives, and other stakeholders.
The Successful Applicant
The FC should hold a recognized CCAB accounting qualification and possess the following:
- experience in managing all day-to-day accounting operations for one or more complex corporations or non-profits;
- outstanding analytical, numerical and problem-solving skills;
- ability to work to tight deadlines;
- strong personal and communication skills;
- confident leadership and management skills;
- strong business acumen through working across both for-profit and non-profit organizations;
- ability to influence people at all levels;
- experience and an appetite for working in a start-up and rapid growth organisation;
- personal affinity with LightEn's mission and approach.
What's on Offer
We would like to offer the successful candidate:
- A market competitive salary
- Hybrid working
- 25 days annual leave
- Private health insurance, employer-matched pension up to 6%, and a variety of generous benefits
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ased at either our Ely, Cambridge, Huntingdon or Peterborough Hub but with travel across Cambridgeshire and Peterborough.
Salary: £29,500 - £33,000 per annum
Full Time (35 hours per week)
Purpose of your Job:
This is an exciting new role at Centre 33 and will play a key role to support the advancement and successful implementation of an operational plan to fundraise across Corporate and Community opportunities.
We would like to hear from ambitious fundraisers who have experience in these income streams, maybe as a team member, who is looking for the opportunity to develop their skills and knowledge further within Centre 33’s growing Fundraising department. The role holder will work closely with the Development & Partnerships Lead and Director of Development & Partnerships to help create an operational plan and will then have ownership of delivering the plan and the associated income target. This will include identifying opportunities, creating cases for support, and arranging engaging and productive events for existing and potential partners. There will also be the opportunity to feed into the Communications team on external campaigns that the charity develops to build awareness and showcase Centre 33’s amazing work, including an upcoming capital appeal. You will also work closely with the Operations and Finance teams to understand the charity’s services and funding needs, and to ensure timely sharing of programme information to facilitate funding applications and reporting to existing grant holders. You will support the Development & Partnerships Lead and other team members with Trust and Foundation applications and other fundraising activities as required.
You will be confident establishing new and growing existing meaningful relationships and will maintain clear records of progress in our CRM (Donorfy). Working with colleagues across the organisation, you will prepare high-quality communications, proposals and pitches which demonstrate our deep understanding of young people’s needs and help us to successfully meet our fundraising goals.
You will work to Centre 33’s values of being young person-led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant policies, compliance, standards and values and to help build a team culture.
This post is subject to a DBS check and references.
Centre 33 strives to be an equal opportunities employer. We welcome discussions about part time and flexible working arrangements.
Applications must be received by 23rd August 2024.
Our Vision is for a future where all young people are listened to, respected and supported
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The HR Advisor will serve as the primary point of contact for all operational HR matters at The Brilliant Club. This role is crucial in delivering an inclusive and people-focused HR service across the organisation, aligning with our values and strategic objectives. Working closely with the HR Director, the HR Advisor will manage the administration associated with the employee lifecycle, from recruitment to offboarding, and provide first-line support for employee relations issues, including performance management and flexible working. The HR Advisor will also be responsible for managing the HR system Personio, ensuring accurate data entry and reporting. Additionally, the HR Advisor will engage in project work to support strategic initiatives led by the HR Director. The role requires excellent relationship-building, listening, and communication skills to effectively engage with employees and stakeholders at all levels.
About you
This role is ideal for an experienced HR professional who is eager to grow and develop their career in a dynamic environment. It suits someone who is passionate about embedding good practice in a small to mid-sized charity and who is motivated to make the role their own. The successful candidate will have the opportunity to offer fresh insights into improving and enhancing team efficiencies and will be instrumental in driving positive change within the organisation. This position provides a unique platform for an individual to contribute to meaningful projects whilst advancing their own professional journey.
- Essential – Experience in an HR generalist role
- Essential – Experience of advising on HR policy
- Essential – Experience of researching employment legislation and advising managers
- Essential – Excellent written and verbal communication
- Desirable – Experience of working in the education sector
- Desirable – Project management experience
- Essential – adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
- Has a demonstrable passion for furthering The Brilliant Club’s mission
The client requests no contact from agencies or media sales.
Closing date: 1st September
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
At Alzheimer’s Society we’ve bold and ambitious goals that will take us towards a world where dementia no longer devastates lives. To achieve our ambitions, we need transformation across our organisation, increasing our agility and ability to respond to an evolving external landscape. The role of Associate Director of People Experience plays a key role in making that happen, bringing the necessary focus and expertise to lead our specialist teams, including Organisation Development & Talent, Internal Communications & Engagement, Culture, Wellbeing and Reward.
As the Associate Director of People Experience, you are pivotal in creating our people offer; developing and embedding innovative solutions and best practice to ensure the retention, engagement, development and wellbeing of our people. As Associate Director for People Experience you will also play a leading role in delivering transformational change across our people processes and practices, to create an inclusive and high-performance culture.
As a member of the People Leadership Team, you will work collaboratively across the People Directorate, contributing to the People strategy, and role modelling high engagement change, to inspire and excite our teams.
You will also have a collective corporate accountability as a key member of the Senior Leadership Team, being a trusted advisor and agent of change for the Society overall. Working across the organisation, you will lead the design, and support the successful implementation of our people experience. You will also represent the People directorate in a range of cross functional and transformation projects.
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is fantastic testament to all the people who make up Alzheimer’s Society.
Application process
If you’re excited by the opportunity to help shape the future of Alzheimer’s Society, we would love to hear how your skills and experience are a good match for us. To apply, please send a supporting statement that tells us what appeals to you about the role and how you have previously led a team of specialists to enable culture change.
About you
We’re looking for a motivational leader with the ability to influence and deliver through others. You will be skilled at translating strategy into actionable plans, and have a track record of engaging, mobilising and energising teams around people transformation.
You are a collaborative and empowering professional, with a background in senior HR leadership, who can lead and inspire others in a complex environment. You will bring;
- Proven experience of designing and delivering organisation wide change interventions, that positively impact key performance measures, including culture and engagement.
- Expertise in people management; you will have deep understanding of best practice and its practical application.
- Experience of leading people development teams including talent management and leadership development.
- Knowledge of how reward and recognition frameworks impact attraction, retention and engagement.
- Senior generalist experience in leading a wide range of HR professionals, with deep knowledge of all HR disciplines.
- Experience of working at a senior level within a large and complex HR function, with sound understanding of cross functional collaboration, design and delivery.
Great opportunity to work 22.5 hours over 3 days per week: Tuesday, Wednesday and Thursdays.
This would be a great opportunity for someone who has a passion or interest in working for an established not-for-profit social care organisation and someone who is looking for a long-term role where they can be part of a team. We are looking for a proactive and friendly individual to join our established team as an administrator. You will be based at our Central Blackburn Office with on- site parking. The role is part-time and part of a job share to work 9.00am am to 5.00pm over 3 days
We would consider school time hours between 9.00 and 3.00pm PM for interested applicants however applicants would need to be prepared to cover annual leave on a job share basis when required.
As an Administrator your role will involve:
· Payroll processing and invoice records
· Assisting managers with general administration and minute taking
· Assisting with local newsletters
· Answering queries and liaising with managers to ensure rotas are covered
· Sending and receiving emails
We are looking for a candidate that has a bright, positive approach with excellent communication skills; a clear telephone manner; strong organisational skills; experience with Excel and minute taking. Alongside this we are looking for candidates with a high standard of customer care, with a warm and friendly manner.
Employee benefits:
· Free life insurance and paid sick leave after a set period
· A choice of either weekly or monthly pay
· Free employee assistance programme to employees and members of your household
· £100.00 probationary period bonus ( pro rata based on hours)
· Free on site care parking
· Additional days birthday leave
Vacancy Reference Number: 80626
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme
The client requests no contact from agencies or media sales.
Closing date: 12 September 2024
Interview Date: TBC
Department: ICT
Location: Onsite, Birmingham Hospice Sites, Retail Outlets
Hours: Full time
Duration: Permanent
Salary: Corporate Band D, £36,709 - £43,998 per year
DBS Requirement: Enhanced
“Happy to talk about flexible working”
We are seeking an ICT Field Services Engineer to provide first, second, and third-line support services to our people and maintain and improve our infrastructure. The successful candidate will play a key role in delivering the hospice’s end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and providing first-class support.
In this new and exciting role, you will be required to:
· Travel to our people across the city to our hospice sites, shops or homes to provide in-person services, managing the end-to-end field service jobs, ensuring that all requests are managed through our system and all resolutions meet service level agreements
· Work collaboratively with other professionals in the organisation to devise suggestions for expediting maintenance and troubleshooting procedures, ensuring all documental is completed and all complexities are resolved
· Provide day-today support and have responsibility for the maintenance and upkeep of our hospice and retail shop infrastructure
Requirements:
· You will hold a degree in a computing relating subject or possess specialist-underpinning theoretical knowledge supported by relevant practical experience.
· You will have experience in 1st, 2nd, and 3rd line support, and be a competent and self-sufficient problem solver.
· You will be competent with any operating systems (e.g. Microsoft, Linux, Apple Macintosh), and be able to administer all Office 365 and 365 admin packages, including Intune.
· You will be able to manage multiple priorities and apply project management skills
· You will be highly skilled in Cisco routing and networking and have knowledge of hardware vendor’s equipment such as TP-link, Draytek and Sophos
· You have experience in networking, copper and fibre cabling and be experienced in deploying networking hardware.
· You will be an excellent communicator and be able to build effective relationships at all levels within the organisation.
· You will be a car owner/driver and have a full UK driving licence
The client requests no contact from agencies or media sales.
The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
The focus of this role is to provide administrative support to HES projects to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.
Pay and conditions
- The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
- The salary for the role will be £27,121 - £29,803.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To sort HES inbound post, ensuring items are passed to the correct team or staff member and coordinate HES outbound post requests, collating and printing information to send to households.
- To coordinate text messages to send to clients who would benefit from our advice services and speak to households by telephone and triage households to appropriate HES projects.
- To book home visits for advisors, keeping calendars up to date with appointments, cancellations and amendments. Accurately completing the home visits risk assessment when required.
- To coordinate events data and bookings across the team and supporting energy advisors with event preparation.
- To coordinate retrofit activity with funders and report back on outcomes and queries, managing 8+ retrofit staff diaries and keeping them up to date with appointments, cancellations and amendments.
- To record client details and follow HES team guidance documents to assess the help and support needed. Ensuring to update our client databases and other contact management systems accurately.
- Support the internal training programme, making sure evaluations are completed and booking inductions for new starters.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people at all levels verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Able to take responsibility for your own work and seeking support where necessary.
- Highly organised at managing time and a busy workload.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Wednesday 4 September by 5pm.
Interviews are expected to take place Tuesday 10 September, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.