Member Records Manager Jobs

Hampshire and Isle of Wight Air Ambulance is the charity that brings life-saving care to the most seriously ill and injured people in the region. This exciting new role is being created within our successful Engagement Development Team.

As Individual Giving Officer you would be responsible for developing and implementing strategies to maximise engagement and income from individual and regular donors, focusing on building and nurturing relationships with individual donors and managing regular giving programs to ensure sustainable support for the Charity.

We’re looking for somebody who has strong interpersonal, networking and influencing skills, and can confidently represent our brand delivering engaging presentations and pitches.

This is a full-time role (37.5 hours per week), predominantly Monday to Friday, but will include some evening and weekend working. Hybrid working will be available after a successful induction period.

Main responsibilities:

• Collaborate with the Development Manager to create, develop, and implement strategies for individual and regular giving programs in line with the overall Engagement and Income Team goals.
• Plan and execute events and campaigns specifically aimed at recruiting, retaining and upgrading regular donors.
• Maintain accurate donor records in the CRM database, using it to track progress, evaluate effectiveness, analyse data, and adjust strategies.
• Generate and present reports on campaign performance to the Development Manager and Director of Engagement and Income.
• Work closely with other members of the development team and wider charity to align individual and regular giving efforts with overall Engagement and Income Team goals.
• Collaborating with the Communications and Marketing team to develop supporting materials.
• Build and maintain a portfolio of donors and prospects, ensuring timely and appropriate solicitation activities, follow-ups and post-event communications.
• Develop personalised communication and stewardship plans to retain and upgrade existing donors, ensuring a positive and rewarding experience for donors.
• Identify and cultivate potential regular donors through various channels including direct mail, email, social media, and events.
• Implement donor recognition programs that enhance donor satisfaction and loyalty by ensuring their contributions are appropriately acknowledged and thanked through various channels.
• Organise and participate in a variety of events and activities, representing the regular giving program and promoting its importance.
• Identify and refer potential major gift donors or those likely to leave a legacy gift.
• Provide training, support, and encouragement to volunteers to help them successfully secure regular giving commitments.

Key Skills / Requirements:

• Strong interpersonal, networking and influencing skills with the ability to give professional presentations, talks and deliver pitches on behalf of HIOWAA.
• At least 2 years’ experience in a nonprofit or similar environment.
• At least 2 years’ experience of developing and stewarding strong donor relationships.
• At least 2 years’ experience in fundraising, specifically in regular giving or similar donor programs.
• The ability to provide engagement solutions appropriate to the audience being addressed.
• Understanding of how to maximise engagement and income opportunities, and donor acquisition.
• Knowledge of current trends and best practices in regular giving and donor retention.
• A solid understanding of modern fundraising techniques, including online and social networking.
• Ability to analyse data and generate actionable insights and some experience of doing so in a previous role.
• Good numeracy and analytical skills
• Excellent organisational and time management skills and experience of working to deadlines and key project dates.
• Proficiency in fundraising software and CRM systems.
• Creative and critical thinking skills.
• Passion for the organisation’s mission and a commitment to donor stewardship.
• An understanding of and interest in the voluntary sector.
• A willingness to take part in training as required by HIOWAA.
• A flexible approach and ability to travel within the County and work some evening and weekend hours (for events and presentations) as part of the role.
• A full, clean UK recognised Driving Licence

The Individual Giving Officer will have non-exclusive use of charity vehicles to undertake their duties.

Additional benefits:

• 25 days holiday per year (plus Bank holidays)
• Extra Day off on your Birthday
• 5% Employer Pension Contribution
• Charity Sick Pay (after probation)
• Blue Light Discount Card
• Medical Cash Plan (after probation)
• Hybrid working and a flexible approach by arrangement with your line manager.
• Mental Health First Aiders available at work.

Do you work well in a team and are keen to learn new skills? If you have fundraising experience or would like to move into fundraising this could be the ideal role for you.

This is an exciting time to join us at the Medical Research Foundation , as we have recently  launched our new five-year strategy to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today.  A key part of this strategy will be to investing in our fundraising team to achieve transformational growth in voluntary income in the next 10 years. To support this growth, we are looking for a Fundraising Administration Assistant to play a crucial role in supporting the team to develop relationships with existing donors and raise income from potential funders.

Reporting to and working closely with our Director of Fundraising and the wider fundraising team, you will  make a significant contribution to growing the Medical Research Foundation’s network of support from individuals, trusts & foundations, and corporates. Your main responsibilities will be to:

• Act as the first point of contact for supporters and members of the public, dealing with fundraising enquiries, requests for information, and feedback via the telephone, email, and post.
• Thank donors and create personalised correspondence and other communications to support the donor journey.
• Support the delivery of face-to-face events including challenge events and donor stewardship events.
• Maintain accurate records on our database and keep our online giving platforms up to date.
• Conduct research on new fundraising opportunities and sources of income.
• Support campaigns to encourage more people to make donations and leave a gift in their Will to the Foundation.
• Support the research for and delivery of funding applications.
• Develop fundraising materials.

This is an excellent opportunity to utilise your existing skills, experience and enthusiasm for fundraising and perform a vital role in helping us to achieve our charity’ objectives to improve health and change lives through research.  We would like to hear from you if you can demonstrate:

• Experience of customer service.
• Effective written communications with a persuasive writing style.
• Strong research skills, including the ability to search for reliable information online, with excellent attention to detail.
• Experience of maintaining accurate records (e.g. customer records, contact details, project data)
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy
• An ability to develop and manage effective working relationships with colleagues and external stakeholders.

We will offer you

We will offer a salary of £28,000 depending on experience for a 36-hour week and double-matched pension contributions up to 10% max employer contribution.  We would like a full-time employee but are happy to consider a part-time contract (min 0.8 FTE).  We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.  We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week with the option to work remotely for the remainder.

We value the importance of having fun at work. We enjoy regular team lunches and an end-of-year party to celebrate our successes. Our Social Committee organises our out-of-work social calendar which includes excursions to local street food markets, visits to cultural venues and monthly after-work drinks.

Visit our website for further information and details of how to apply.

Part Time - 21 hours a week, Office based

The Fundraising & Communications Officer will play a crucial role in enhancing Restore’s income and engagement. You will communicate with a broad audience and raise funds through corporate and community relationships, and fundraising events. This role will enable Restore to raise funds to run recovery, coaching, and training services, to support better mental health, tell stories of hope and recovery, and increase awareness in the community to equip individuals and organisations with the knowledge and skills to reduce the associated stigma.

Working closely with colleagues across the Income and Engagement team (I&E) Volunteering team, wider teams, and Restore’s partners, this role requires the ability to work independently and as a member of a team. Experience of working with volunteers or as a volunteer, track record of corporate and community relationship management and event organisation is desirable.

The ideal candidate will be able to demonstrate the following criteria below. Please click 'apply' to download the full job specification where other criteria's will be addressed at interview.

Essential

• Passionate about ending mental health stigma and working in a charity comms and fundraising team.
• Strong interpersonal skills with experience in building rapport with individuals and groups.
• Capable of public speaking and promoting Restore’s work
• Enthusiastic about collaborating with others and participating in public events.
• Creative and excited to offer new ideas for involving communities in fundraising.
• Strong research and problem solving skills, with the ability to think critically and act quickly. Ability to think logically, use initiative, and work autonomously prioritising effectively in order to meet deadlines, and deliver results.
• Excellent time management and organisational skills, and capable of delivering activities. on time and to target.
• Works well with others, including volunteers, fundraisers / supporters, and recovery service teams

Closing date will be Sunday, 8th September 2024 at midday.

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Casework Coordinator to deliver support services to people seeking asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

Rainbow Migration has been supporting LGBTQI+ people through the asylum and immigration system and campaigning for their rights since 1993. We now have an opportunity for a Casework Coordinator to join our team and play a key role in helping women seeking asylum on the basis of their sexual orientation improve their ability and resilience to cope with the challenges they face and build support networks.

This role will receive full training and support as required to deliver your responsibilities, including:

· Facilitating regular support group meetings of women who are seeking asylum on the basis of their sexual orientation

· Providing one-to-one emotional and practical support primarily to LBTQI+ women who are seeking asylum

· Assisting service users to access health services and accommodation

· Ensuring service users access quality legal representation

· Sharing your knowledge and experience by providing advice, guidance and training to other organisations working with LGBTQI+ people who are seeking asylum

This position requires that you are a lesbian or bisexual cisgender or trans woman and are comfortable discussing and disclosing your sexual orientation in a professional context with service users. Non-binary people are also welcome to apply for this role if you believe that your lived experience sufficiently closely aligns with that of women and girls.

It is important to be aware that your identity, including your sexual orientation, gender identity or intersex status, may become known to external parties, such as service users’ friends, funders, and the general public through your association with Rainbow Migration and our work.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status – we consider all qualified applicants who meet the genuine occupational requirements, consistent with any legal requirements.

We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates with lived experience of going through the UK asylum system or who have been subject to immigration control, and also people of colour who are currently underrepresented among our staff in relation to our service users. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all unspent criminal records and subsequently to undergo a enhanced DBS check. See our website for more information.

 Contract type: Permanent

Hours: Full-time (35 hours a week). Working part-time (minimum 21 hours a week) or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £30,236 FTE with potential annual step increases up to £33,899 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.

Location: Rainbow Migration’s offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, none of our staff are going into the office every day. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.

Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).

Benefits:

• Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
• Enhanced parental leave and pay
• Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependents leave (up to four days, pro rata for part-time staff)
• Separate salary step and inflationary increases considered every year
• TOIL system
• Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
• Policy on staff loans or salary advances for difficult times
• Work laptop and mobile phone
• Training and learning opportunities
• Employee telephone counselling service
• Clinical supervision for staff delivering services

How to apply:

Closing date: 9am 09 September 2024

Interview dates: TBC

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the JD or on our website.

Please send to te email address you will find in the JD or on our website:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

We’d also be grateful if you would complete this optional monitoring form (link in the JD or on our website).

In your statement, please:

1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work (we are looking for a minimum of 21 hours) and if you have a preferred pattern, or if you are applying as part of a job-share

We are proud to be a member of the Experts by Experience Employment Network (webaddress in the JD or on our website), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the webaddress you will find in the JD or on our website which may help in preparing your job application.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post

2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed

3. Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (you will find the link in the JD or on our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Are you an experienced prospect research professional who’s passionate about working with fundraising teams to improve processes and ways of working? Here at Sue Ryder we are looking for a self-starter to join us in blended role which support our fundraising operations development work and delivers our prospect research function.
If this sounds like you, come and join our team and contribute to the incredible work that we do across Sue Ryder.

The Fundraising Operations and Prospect Research Specialist sits within our busy and growing Supporter Experience, Data and Insight Team and reports to the Fundraising Operations Development Manager. Working collaboratively with the other Senior Executives in the team, you will be a key member of our SEDI Management Team delivering on key priorities.

You will be responsible for:
• Supporting the implementation and management of Sue Ryder’s world-class fundraising operations model and working with our internal teams to review and improve key processes and policies which support our fundraising activities.
• Support our High-Value fundraising, both at a National and Community level, by providing prospect research and insight and overseeing all the processes for management of this activity.

Key skills and Knowledge
• An understanding of the role of fundraising operations within a charity environment.
• Be proficient in using relationship management databases and an understanding of data management best practice, preferably some previous experience in using CRMs
• Knowledge of prospect research strategies, specialist tools and techniques within a fundraising context.
• Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career. We appreciate this role is looking for a range of experience and knowledge and would encourage you to apply even if you feel you only meet some of the criteria outlined. We are also happy to provide more detail about the role to anyone that is interested in applying.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 8th September
1st Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

The role of Head of Services is a new one and reflects the growth and diversification of how we reach our audience and offer them support. We want to reach everyone affected by spinal cord injury across the UK.

As our Head of Services, you will lead the development, quality and sustainability of an award-winning portfolio including our Mentoring, Digital, Courses and Vocation Services – as well as providing support to oversee our vital Volunteer Development Programme.

As the only charity in the UK with dedicated services for children and young people with spinal cord injury, you will also use your expertise to guide this key area of our work.

Reporting to the Director of Services and working with the Head of Strategic Engagement, you will play a key role in the strategic leadership of the directorate.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Are you passionate about data, eager to learn and a strong communicator making databases understandable to non-techy users? Samaritans is looking for a Data Administrator to process data, deliver database training and support users, to enable effective fundraising activities.

• Permanent role
• Full time (35 hours per week)
• £30,000-£31,000 per annum
• Hybrid working - linked to Ewell (Surrey) office, with home and office working
• In-office working - twice per month as a minimum, the team often meet up once per week
• We are passionate about flexible working, talk to us about your preferences

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Key Projects: Join us during an exciting phase as we optimise our Access Charity CRM/ thankQ database and automate many manual processes. We have a number of key initiatives this year, including enhancing the CRM functionality, refining ways of working, and leveraging technology to add substantial value to our users.

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Data team: Our friendly and supportive team collaborate both virtually and in-office. We are dedicated to growth, continuous improvement, and practical, realistic delivery.

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The four key aspects to the role: 

1. Running Regular Processes - You’ll manage and execute regular data processes that are not yet automated, ensuring high levels of data accuracy
2. Data Diagnostics and Monitoring - You’ll proactively identify and address data quality issues and process mishaps before they affect our supporters and fundraisers
3. User Engagement - You’ll lead the development and delivery of a regular training programme for database users. You’ll tailor the training based on user feedback and provide ongoing support through regular communication with users.
4. First Line Support - You’ll be the first point of call for our service desk, handling ad-hoc user requests, such as processing funds, answering system questions and resolving reconciliation issues. You’ll action simple requests and triage more complex issues via our ticketing system. You’ll support the team (Data Officers, Data Project Lead and Head of Income Data) in their roles.

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We are looking for someone with:

• Outstanding attention to detail, coupled with problem-solving skills and analytical thinking
• Strong communication skills adjusted to the different stakeholders and their needs
• Excellent organisational and time-management skills to handle multiple tasks and deadlines
• Good level of IT literacy and in-depth knowledge of Microsoft Office, particularly Excel e.g. filters, Pivot Tables, VLOOKUP, INDEX MATCH, IF Formulas

​What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.​

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Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

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Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide answer some application questions, tailored around your motivations for applying. This role will close for applications at midnight on 5 September. ​

Join us in our mission to support those in need. Together, we can make a difference.

Bedford Foodbank has an exciting opportunity for a new position as a Senior Finance Officer. This is a highly responsible role operating and developing all financial workflows required to enable the charity to function and remain compliant.

Bedford Foodbank is an independent charity, operating as a member of the Trussell Trust network.Over recent years, we have seen client numbers rise significantly but thankfully, the extraordinary generosity of donors has also risen to meet the growing demand for our services. In 2023, we moved premises to a larger warehouse which is enabling our fantastic team of staff and volunteers to work in a better, safer environment, and our day to day opertion can run more effciently.

Bedford Foodbank is committed to deliving a high standard of service to anyone who engages with our work. We operate our services with a Christian ethos, supported by local churches. You don't need to be an active Christian to be part of the team, but understanding these values are important. 

Salary: £42,750 per annum pro rata

Hours: 37 hours per week
Location:  Full-time home-working role, to be based in London/Essex with ability to commute several times a month to East London for meetings with the CEO, and a willingness to travel several times a quarter to central London/Bristol for Board of Trustee meetings.

Length of contract: Permanent

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Executive Assistant to the CEO role: 

As Executive Assistant to the CEO, the successful candidate will play an integral role in supporting the CEO with the practicalities of achieving Women’s Aid strategic and operational objectives by providing high level confidential administrative, secretarial and diary management, and by delivering high quality, proactive, organisational governance and planning support to our Board of Trustees and subcommittees.The post holder with have line management responsibility of two executive assistants.

 Key duties and responsibilities of the Executive Assistant to the CEO:

• Provide a professional, comprehensive and high-quality executive support to the CEO.
• Play an effective and appropriate role as the primary point of contact for the CEO’s office.
• Support the CEO to manage appointments with her direct reports (x11) and track workstreams and necessary follow-up.
• Provide project administration support and management of discreet pieces of work relating to the executive office, in line with organisational policies.
• To support the CEO and trustees in all aspects of constitutional administration including, but not limited to, arranging and overseeing the Board of Trustees recruitment, induction, appraisal and training; organisation of AGM; Memorandum of Association; Governance Framework; and registration information with Companies House and The Charity Commission, and other associated bodies. 
• Carry out management, supervision, appraisal and development of direct reports as required.

What we are looking for in our Executive Assistant to the CEO:

• Experience of providing a confidential service and operating with discretion at all times and in a fast paced and agile environment
• Ability to effectively digest and summarise complex information, in order to communicate key priorities.
• Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
• Extensive experience providing executive assistance, secretarial or administrative support to individuals or a team, with experience of a Senior PA role at Board or Trust level.

Benefits of joining us as our Executive Assistant to the CEO include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.   
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email addredss. (Please clearly mark your name and the role title in the subject line of your email). 

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.   
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.   
• Please read our Single Sex Statement on our website.
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Are you passionate about orchestrating seamless IT infrastructure projects that drive real impact? Do you excel in creating collaborative environments where teams thrive? Join us as a Senior Project Delivery Officer and sink your teeth into the delivery of brilliant technology services. 

About the role 

As our Senior Project Delivery Officer, you'll lead the end-to-end delivery of crucial IT infrastructure change and improvement projects, enabling multidisciplinary teams to onboard new technology and processes efficiently. 

Acting as the bridge between technology teams, subject matter experts, and end users, you'll ensure our IT solutions meet requirements and deliver maximum value to Crisis. Collaborating closely with the IT Infrastructure Manager, you'll ensure effective risk management, governance, and change management support delivery objectives. 

Your role is pivotal in ensuring consistent and accurate scoping of projects, from the technology provision for our flagship Crisis at Christmas event to the rollout of Microsoft Intune as an endpoint management solution.

Skills, knowledge, and experience vital to succeeding in this role:  

As the ideal candidate, you possess excellent delivery management skills, with a knack for detailed planning and inclusive, agile execution. Your adeptness at utilising digital tools fosters productivity and collaboration, ensuring projects progress smoothly in the modern digital workplace. With exceptional stakeholder management and facilitation skills, you effortlessly influence at all levels, driving projects towards successful outcomes. Your commitment to change management methodologies and best practices, coupled with your exceptional communication skills, both written and verbal, make you an invaluable asset in our mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 September 2024 at 23:55

Interview date: Wednesday 25 and Thursday 26 September 2024

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Here for You is Breast Cancer Now’s personalised referral route to all of our services.

This role is responsible for the management and development of the Here for You delivery team. This includes training and line managing support officers and volunteers who make initial and follow up calls to primary and secondary breast cancer patients. This new role has been created to take on day to day responsibility of the Here for You delivery tasks, ensure patients get calls within service level agreements and provide timely and trusted information and support to people diagnosed with breast cancer. This involves leading the team, responding to safeguarding issues, collecting data, and guide the team to deliver excellent information on the phone. The role also involves collaborating with colleagues focusing on the Here for You expansion, as well as working with colleagues across the primary services, secondary services and personalised support services. The role also liaises with our Helpline team.

About you

We are looking for an enthusiastic person with strong team leadership skills, who has experience in working in a fast-paced and people-facing environment. The right candidate will be passionate about reaching more people with breast cancer and can develop and manage a growing team, provide quality phone calls and is willing to adapt and innovate. We’re looking for a team player, who understands the importance of co-production and thrives on motivating others through excellent interpersonal skills. You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits

Please download the job description and our attractive benefits package.

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on 11 September 2024

Interview date 20 September 2024 on Teams

MhIST is the leading Bolton based mental health charity. We have built on over 30 years of experience working with people experiencing mental health problems in the community, in hospital and in supported environments. We take a broad view of mental health, and we work with anybody who professes a mental health problem.

What we do

MhIST is an innovative user-led organisation that provides a responsive, safe and confidential service that supports people with mental health challenges and their carers’. Our services are inclusive, responsive and creative. We are committed to supporting people to drive their recovery, develop self-management strategies, and respond positively to future challenges.

Our uniqueness comes from the personalised care we provide, through one-to-one support, talking therapies, self-help groups, employment advice and information and advocacy Services. We equip each individual with the skills, attitude and self-belief they need to go on to live a successful independent life in their community.

We are committed to creating a safe and non-judgemental space where people can receive a warm welcome and help to access the right support at the right time. We believe everyone has the right to be listened to, to be heard and to have a voice, that every individual is at the centre of decision making.

Our core values are to support vulnerable people to have a voice in their care and to secure their rights, represent their interests in care planning and obtain services to meet their bespoke needs. Specifically, we:

• Promote social inclusion;
• Promote health equality;
• Promote social justice.

Our vision and values

Before, during and beyond the pandemic, our vision and values continue to drive everything we do - as an employer, support provider, and a trusted and respected community organisation.

Our vision

To deliver a friendly, safe and positive environment for people with mental health problems. Giving people the skills and tools to self-manage their emotional wellbeing.

The quality of our services means everything to us. The people we work with inspire us and in turn we look for new ways to inspire change. We owe it to the people we work with to grow and shape the future, because we believe in what we do.

Our values

Service user led. We are staunchly committed to reflecting the needs of users and involving members in decisions throughout the organisation. We encourage members to collaborate in service delivery and in the governance of the organisation.

Non-judgemental. We want to provide a friendly and safe environment so that everyone in our organisation feels accepted. We know that feeling judged makes our mental health worse.

Confidential. MhIST protects the confidentiality of everyone in the organisation. Poor mental health has made us and our members feel vulnerable and want to ensure that we do not contribute to those feelings.

Encouraging. MhIST provides an empowering environment that enables people to develop and grow as individuals. We make sure that everything we do is working with people towards their own goals.

Empathic. We champion the wellbeing of individuals and treat everyone with kindness. Respect and dignity are the cornerstones of our behaviour.

Key information

Location: 1st Floor, Moorland House, 116 Bark Street, Bolton. BL1 2AX.

Contract: Full-time (36.25hrs/week), permanent

Salary: £58-£60k per annum, depending on experience.

Annual leave: 22 days annual leave, rising with extended service to 27 days per year, plus statutory bank holidays.

Benefits: Pension scheme with 3% contribution from the organisation.

Opportunities for flexible working arrangements.

Ongoing training and development opportunities.

Role Responsibilities:

As our new CEO, you will manage MhIST efficiently, effectively, and safely, aligning with our strategic aims. You will shape plans, ensure governance, and advocate for mental health, maximizing service impact. This role requires an empathetic leader to inspire a culture of learning, inclusion, and support. Collaborating with our Senior Leadership team, you will manage resources, finances, and operations, maintaining high standards. Supported by a committed Board of Trustees, you will work on strategic direction and financial sustainability.

Requirements:

Experience of working as a CEO or senior leader for a purpose-driven organisation

Genuine passion for our mission with a proven track record of successful business development/fundraising

· Demonstrable experience in governance and compliance

· Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability

· Demonstrable experience as a values-led, resilient and people-centred leader

· Strong financial acumen

· Excellent communication and influencing skills

· Understanding of challenges affecting the voluntary sector

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Immigration Advisor
Reports to: Immigration Service Manager

Salary: £38,750 or £42,192 (with IAAS Supervising Senior Caseworker accreditation) plus benefits

Contract: permanent, full time (35 hours) or part time (21-28 hours)

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Immigration Advisor to provide tailor-made advice to individual clients and to engage them in the process of making informed choices about their future direction. This is an exciting role in our Immigration Team that will work closely with the team to ensure that the centre is able to provide confidential OISC Level 2 and 3 advice and representation, whilst providing support and training to colleagues working at Level 1.  The role is pivotal in providing highly skilled legal advice and representation to vulnerable clients across London at no cost to the individual. This is particularly important at a time where free or low-cost advice is becoming harder to find.

If you have the IAAS senior caseworker accreditation, you will be the key advisor with regards to Legal Aid work, including prioritising Legal Aid cases and ensuring that Legal Aid is used whenever appropriate throughout the team.

To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role and why you would like to work for us.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Benefits
‍· 26 days’ annual leave (pro rata for part time staff), rising to 28 days (pro rata for part time staff) after two years’ service
· Pension: the Centre provides a stakeholder pension scheme and will match employee contributions up to a maximum of 6%.
· Life assurance cover(after probation passed)
· Season ticket loan
· Training and development opportunities

Be there when it matters

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers.

Key Responsibilities
• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

About You
To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

What we can offer you:

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date:10th September
If we find a suitable candidate, we may close the listing prior to 1st September 2024

Interview date: TBC - we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.