Member Records Manager Jobs

Job Summary

This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.

PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.

PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Working with people with learning disabilities, or a similar client group
• Experience of training, education, or employment support delivery
• Experience of job coaching or supporting work placements
• Understanding of and commitment to a person-centred approach
• An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
• Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
• Evidenced experience of success in building strong and positive relationships with a variety of people and organisations

What We Offer:

· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.

You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· It's an early finish on Fridays - we close once all students leave around 4pm.

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: September 13th 2024

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

Ruils is a user-led charity based in the Richmond borough that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We provide information, advice, advocacy, befriending and activities to our clients and their families.

As part of this mission, we deliver accessible and inclusive community group activities and volunteer-based services for disabled residents. Our ambition is to enrich people’s lives, help with their mental health challenges and reduce their isolation and loneliness. We have broadened our community remit to also identify, advise and support residents living with health inequalities in the Borough of Richmond as an NHS Southwest London Integrated Care Board Core20Plus5 Partner.

The localities of focus will be Whitton/Heathfield, Hampton North, Barnes North, Mortlake and Ham & Petersham. These localities are also where Ruils has lower levels of volunteer engagement and consequently community service provision.

Purpose of Post

• Working with the Community and Volunteer Manager to deliver our Community Independent Living Services (CILS). The role entails supporting Ruils’ Group Activities, Befriending, Active from Home Walks, as well as the recruitment and management of Ruils Volunteers.
• Working with the Community and Volunteer Manager, to manage our Core20Plus5 initiative to target resident engagement with community organisations in areas where this is identified as being low.
• To establish the reasons for this and draw up a plan for improved  local engagement by driving volunteer recruitment  and delivering increased  befriending and Active from Home client matches, new group activities, and establishing a trusted reach-out path for the currently dis-engaged residents at our Health and Wellbeing events.
• To provide input to Health and Wellbeing events organised by the Health in your Hands team in areas of focus.

Key Duties

• Support with the recruitment, matching, on-boarding, training and management of Ruils Volunteers in particular areas of focus and across the charity when required.
• Support with the administration and management of the Ruils Befriending, Active from Home Walks, and Community Group Activities, particularly in key areas of focus.
• Support new clients being referred into CILs services to access activities and services.
• Work with clients (with guidance and support) to:
• Access CILS services.
• Match with appropriate befriending volunteers.
• Access social and leisure opportunities in the community.
• Support (where appropriate) with facilitating Ruils online group activities.
• Support with the monitoring of CILS activities.
• Manage our Core20Plus5 initiative to engage with community organisations (council, voluntary, health & wellbeing, resident associations), and local residents to:
• Increase Ruils understanding of local health and wellbeing support needs.
• Record findings of engagements as basis for new services deployment.
• Promote new volunteer requirement at micro-level in targeted localities.
• Evaluate what new group activities will meet local resident wellbeing needs and propose plan for delivery.
• Support the delivery of Ruils Health & Wellbeing Events in key areas of focus including contacting local residents to promote the events.
• Identify, reach out and establish ongoing relationships with like-minded organisations to attend their health and wellbeing events in the targeted localities. As a community connector, outreach should also identity individual influencers in these areas in order to utilise their knowledge, insight and influence with the challenges faced by local residents.
• The goal is to establish a trust and confidence to maximise our engagement with local residents.
• Other duties as deemed appropriate relating to the community services, or Ruils services generally.

Ruils Culture

At the heart of Ruils is good people. We believe in mutual respect where we value everyone’s strengths and celebrate our differences and imperfections. We all support a collaborative ‘us’ mentality where we share our knowledge for the benefit of our colleagues and clients.

Our culture is underpinned by clear, honest and transparent communication at all levels. We are all committed to creating an organisation that supports our personal and professional lives but can still be a fun and sociable place to work.

We all passionately believe in the same vision for Ruils and our clients, supporting people to become valued, effective and independent members of society. We will achieve this through open collaboration as a team and an empathetic approach to our clients.

For us all to grow and flourish we are committed to creating a supportive, caring and kind environment for every member of our team. We will do this by trusting our colleagues and acting with the utmost integrity and accountability with everyone we come in to contact with. We are all committed to the success and growth of Ruils and appreciate this will be achieved through being flexible and accessible in our approach to work and by supporting each other to reach our full potential.

Finally, we know that it is the people at Ruils that make the difference. We will encourage and welcome like-minded people to the team who share and are committed to our values.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

General

The post-holder is expected to work in line with the Ruils’ policies and procedures including health and safety, confidentiality, safeguarding adults and children, and equal opportunities and diversity. In carrying out their duties the post-holder should endeavour to maximise the opportunity for disabled clients to be independent and to create opportunities that enable them to reach their full potential.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

The post-holder will:

• Promote the work of Ruils.
• Be self-servicing and will maintain efficient files and records and records on the Ruils database.
• Attend monthly staff meetings.
• Attend personal and peer supervision and appraisal meetings.
• Attend and contribute to Planning Days and Events as and when required.
• Undertake any training necessary to improve performance.
• Comply with all relevant legislation.
• Ensure that confidentiality of client information is maintained in line with GDPR regulations.

Special Requirements:

• Flexibility to work outside of normal office hours on occasion. Ability to work remotely or online for a period of time, with strong IT skills. 
• We actively encourage applications from disabled people and people with long term health and mental conditions.
• We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.

This is an exciting opportunity to help lead and shape the way we deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues.

The European Network on Statelessness (ENS) is a civil society alliance of over 180 members in 41 countries, committed to breaking the cycle of statelessness in Europe and realising everyone’s right to a nationality. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

The Head of Operations and Development will work as part of the Senior Management Team, which includes the Director and the Head of Policy & Advocacy, to ensure ENS's continued success and growth.  The role demands a high level of aptitude, leadership, flexibility, initiative, and commitment.

The successful candidate will play a pivotal role in leading and developing ENS's strategic and operational planning, monitoring implementation, financial management, fundraising, and organisational development. They will contribute to the management and sustainable growth of ENS by ensuring that efficient systems and procedures are in place. They will oversee financial management, working closely with the Finance Manager, and will manage our HR function, helping to foster a positive organisational culture aligned with our values.

Collaborating with the Director and Head of Policy & Advocacy, the successful candidate will also work to diversify income streams and build strategic partnerships to support our growth and ensure that we fulfil our strategic objectives. They will implement robust monitoring, evaluation, and learning processes to measure and enhance our impact. The role involves coordinating pan-regional projects and events that engage our members across Europe.

The ideal candidate will bring at least five years of experience in a senior operations role, preferably within the non-profit sector. They will have a proven track record in financial management, fundraising/development and operational excellence. Strong leadership skills, a collaborative approach, and a commitment to human rights are essential for success in this role. Given the wide-ranging nature of the role, we are open to candidates who have relatively less experience in a certain area provided they can deliver in the role and clearly demonstrate their aptitude to develop any skills as necessary.

The candidate will be contributing positively to our dynamic organisational ethos and cross-team working where all ideas are valued, and innovation is encouraged. They will be able to fit well into a fast-paced and demanding environment with an international focus.

We are looking for someone with an interest in developing their skills as we take on new challenges in fulfilling our new strategic plan. The role represents an exciting opportunity for candidates who want to make a real difference working for a dynamic organisation that consistently punches above is weight, and who possess the necessary ambition, as well as a commitment to work with stateless people across Europe.

We provide a friendly and welcoming team environment. This includes weekly staff team and catch-up meetings with line managers, flexible working arrangements, opportunities for travel, and opportunities for learning and professional development.

We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy.

ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Are you a caring, skilled communicator looking for a rewarding role?

Join Age UK Nottingham & Nottinghamshire as a Dementia Specialist Day Support Worker and make a meaningful impact.

Salary: £11.44 per hour

Job Type: Part Time, Permanent

Location: Sybil Levin Specialist Dementia Day Service, Nuthall Road, Nottingham, NG8 6AD

Schedule: Several posts 15-21 hours a week with additional paid hours cover as required

Application Deadline: 9am on Monday 16th September 2024

Dementia Specialist Day Support Worker – The Role & Responsibilities:

The Sybil Levin Day Service is a specialist day service supporting people with dementia using an innovative, person-centered approach.

In this role, you will provide compassionate and high-quality support to individuals with dementia by organising and facilitating various activities that promote mental as well as physical stimulation and well-being.

Activities you provide will include both one-to-one and group activities for service users, offering a vital respite break for carers. Additionally, you will assist with personal care.

Dementia Specialist Day Support Worker – You:

- Ability to interact with people with dementia in a friendly way is essential

- Strong communication skills are essential

- Ability to support people in a kind and caring way

- A flexible approach is essential including covering for staff absence as required

Dementia Specialist Day Support Worker – Benefits:

As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes:

- 24 days annual leave (Pro Rata), rising by 1 day a year, to a maximum of 32 days 

- Additional 8 public holidays leave

- Flexible working options

- Employee Assistance Programme

- Discounted tickets to the theatre, music venues, comedy and sporting events

- Exclusive Age UK Discounts for shopping, travel, home, technology, days out, holidays and much more.

- 4% employer contribution pension (in line with auto-enrolment rules)

- Blue Light card

Why Work for Us:

Situated just outside the centre of Nottingham, with excellent transport links, Age UK Nottingham has an excellent track record of long serving employees, some of those being with us for up to 25 years.

We enjoy enabling our employees to train and develop within their role and across the organisation by supporting both in-house and external training requests where possible.

Age UK Nottingham & Nottinghamshire promotes equality and diversity.

The closing date for receipt of completed applications is 9am Monday 9th September 2024

Interviews w/c Monday 16th September 2024

To submit your application for this exciting Dementia Specialist Day Support Worker opportunity, please click ‘Apply’ now.

Registered Charity Number: 1067881

 Carers Services Worker – Money and More Project Lead

Fixed term to March 2026 (in the first instance)

Salary: £26,421

Hours: 35 hours per week, usually 9am – 4.30pm with flexibility

Holidays: 27 days plus public holidays and length of service days

Pension: 7.5%

Great learning, development and training opportunities

ü  Could you lead our Money and More service to help unpaid Carers with caring costs and financial issues?

ü  Do you want to make a difference to Carers and their families struggling with poverty and growing costs?

ü  Have you an interest or experience with benefits advice, debt advice, energy efficiency and concessions and savings for families?

ü  Are you enthusiastic, self-motivated, highly organised with excellent communication skills?

ü  Would you relish working for a well respected local charity in the City of Manchester who holds the Trusted Charity Quality Mark?

ü  Can you be an effective Ambassador for a great Carers organisation with a supportive and encouraging small team?

We can offer you a fantastic learning experience to develop your skills and competencies in new areas.  We offer a competitive salary with a good pension, 27 days annual leave (plus bank holidays) and flexible working conditions.  You will be mainly based in our Centre in a sustainable mill in Ancoats within a great community of Changemakers.  You will work to deliver outreach across a range of venues in Manchester as required.   This post is part of a programme funded from the Gas Distribution Networks’ Vulnerability and Carbon Monoxide Allowance (VCMA), via Carers Trust. 

Closing date for applications: 12 noon on Thursday 12th September 2024, however, we may close applications before this deadline if we receive a large volume, so you are advised to apply early.  

If you think this is the role for you we would love to hear from you!

Interview date: Thursday 26th September 2024

To download an application pack please go to: Work With Us - Manchester Carers Centre

Manchester Carers Centre is committed to achieving equality, inclusion and diversity in employment.

Grants Specialist - Job Description

Location- UK & US

Salary Band UK - £51,050

Salary Band US - $85,246

All qualified candidates must submit a cover letter for consideration

About the Fund:

The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world.  Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources.

As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff.  It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions.

This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction.

Your role:

The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs.

The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.

ESSENTIAL DUTIES OF THE POSITION:

Grantmaking

• Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries.
  • Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
  • Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models.
  • Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
  • Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
  • Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
    • Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
    • Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
    • Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and French.
    • Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
    • Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
    • Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.

Database and Systems Administration

• Contribute to the management of the Fund’s grants management system.
  • Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
  • Generate reports and dashboards for colleagues across departments, as needed.
  • Code all grantmaking requests and budgeting information.
• Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
  • Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
  • Contribute to the design and creation of the EOI and proposal forms in the grants management system.
  • Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
  • Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
  • Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.

Project Coordination

• Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
• Provide support to the Manager of Grantmaking Systems & Projects
  • Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
  • Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
  • Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
  • Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.

Your Team:

This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Manager of Systems & Projects and will be based in the UK or US.

You Have - Candidates should demonstrate the following range of skills, experience, and qualities:

• Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising
• Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
• Strong project management skills, including software and people and process management.
• Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
• Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
• Excellent organizational, problem-solving, and time management skills
• Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment.
• Excellent written and verbal communica6tion skills with the ability to convey information accurately and listen effectively.
• Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
• Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Fluent in English and strong working proficiency in French (written and verbal)

PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)

• Experience in a non-profit environment; grants management experience at private or public foundation a plus.
• Experience in or demonstrated interest in human rights and/or social justice issues.
• Additional language proficiency, especially in French, Spanish, or Arabic.
• Familiarity with US and/or UK non-profit compliance requirements and best practices.
• Familiarity with grants management systems, especially Fluxx.

The ideal candidate will also possess the following attributes:

• A constructive and solutions-oriented approach to problem solving.
• Works proactively to address molehills before they become mountains.
• Comfortable in a fast-moving, ever-changing environment.
• Enterprising, curious, and willing to take on new projects.
• Strong interpersonal skills and thrives in collaborative, diverse team settings.
• Customer service oriented; understands who we serve and considers the client(s) when managing change.

Are you passionate about supporting the mental health and wellbeing of young people?

Is making a difference important to you?

Do you have the skills and expertise to lead a small charity?

If so, we want to hear from you!

Off The Record South East Hampshire, a leading provider of emotional wellbeing and mental health support services for young people in the South East Hamphsire area, is seeking a Chief Executive Officer to lead an organisation that supports the local youth community.

Off The Record (OTR) has been active within the Havant and Portsmouth area for nearly fifty years and has a proven track record of delivering effective services through individual counselling and group work, including family counselling. The issues our young people often face include anxiety, family/friendship & relationship problems, anger, low self-esteem or mood.

The Chief Executive will be someone who has the skills and expertise to lead all aspects of the charity as it explores new directions, service lines and partnerships. The successful candidate will work with the board of trustees to help establish a community where young people are happy, independent, cherished and nurtured with a significantly improved sense of wellbeing.

We are looking for an influential and inspirational leader with a strong external focus and natural ability to engage. Excellent leadership, communication, administration, outcomes management and team-building skills are all a must.

To be considered for this post you must have proven management experience, professionalism, the ability to implement projects and plans to achieve targets and results, excellent communication skills, and the energy and commitment necessary to lead a busy charity at a key time in its development.

The successful candidate will have a strong track record of senior level operational and strategic leadership ideally, but not essentially, within the charity/social enterprise sector. You will also need experience of the financial management of an enterprise working with annual revenues in excess of £400k.

Experience in social care, well being and the mental health of young people is not essential but would also be a strong advantage.

Full job description

Job Title: Individual Giving and Legacy Fundraiser

Reporting To: Individual Giving and Legacy Manager

Salary: £29,338 - £36,446

Hours: 37.5 per week

Location: Based at Alder Hey Children’s Hospital with flexible working

Job Purpose:

Are you passionate about making a difference in children's lives and eager to join a forward looking fundraising team? Alder Hey Children's Charity is seeking an enthusiastic individual to join our Individual Giving and Legacy Team at a pivotal moment in our growth.

We're experiencing an exciting period of expansion, having recently seen significant increases in our regular donor base and contactable supporters. This role offers a unique opportunity to oversee the development and administration of our individual giving and legacy portfolio, working closely with the Individual Giving Manager to shape and implement our strategy for growth and supporter engagement.

You'll play a crucial role in enhancing our impact, providing exceptional supporter care, and contributing to innovative projects that will transform how we connect with our donors. This position is ideal for someone looking to learn, grow, and make a tangible difference within a supportive and forward-thinking team.

Join us in our mission to support Alder Hey Children's Hospital and be part of something truly magical.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician, and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

Main Duties/Tasks:

Income Generation & Stewardship

Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan.

Create and implement effective donor journeys to maximise the engagement and retention of supporters.

Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database.

Work across the organisation to champion individual giving and to implement excellent supporter care.

Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment.

Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate.

Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.

Work positively and proactively with our volunteer supporters.

Project Management

Develop our In Memory offering and supporter journey.

Develop and execute regular giving products and appeals.

Produce and execute legacy and in memory marketing plans.

Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking campaigns to increase individual giving income.

Manage individual giving fundraising campaigns such as Make a Will Month, The Big Give, Giving Tuesday and seasonal appeals.

Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships.

Data Management & Reporting

Manage the selection and segmentation of individual giving data for campaign purposes.

Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date.

Use campaign data to report on effectiveness of activity and inform decision making and future planning.

Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.

Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.

Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded.

Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget.

Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines.

Other Duties

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.

Any other reasonable duties as required by your line manager.

Person Specification

Qualifications, Knowledge and Experience

Essential

• Proven experience of managing individual giving activity including appeals and recruitment and retention campaigns.
• Proven record of achieving financial targets & Return on Investment.
• Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.
• Experience of producing compelling supporter creative and fundraising messages.
• Proven ability to work closely with internal teams including: Marketing, Operations and Finance.
• A good working understanding of Data Protection landscape.

Desirable

• Good knowledge and experience of using a fundraising database for reporting and analysis.
• Experience of data selection/segmentation and the effective use of donor data for campaign purposes.
• Understanding of direct mail campaigns.

Skills and Attributes

Essential

• Commitment to principles of equality, diversity and collaborative working.
• Self-sufficient and confident to make decisions within the boundaries of the role.
• Ability to communicate effectively with staff, volunteers, children, young people and families.
• Excellent oral and written communication skills.
• Ability to build strong working relationships with supporters of all levels and backgrounds.
• Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
• Ability to work in a logical, organised manner with a high level of attention to detail.
• Ability to work effectively as part of a team as well as independently.
• Competence in Microsoft Office package and video conferencing tools such as Teams.
• Excellent personal organisation skills, including time and workload management.
• Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.

Desirable

• Knowledge and understanding of fundraising CRM System (Salesforce)

Additional requirements

Essential

• Strong interest in working for a children’s health charity.
• An understanding of and commitment to the values of Alder Hey Children’s Charity.
• Respect for and ability to maintain confidentiality.
• Willingness to get involved with activities across the Charity.
• High standards of personal conduct, honesty and integrity.

Desirable

• Willingness to occasionally work outside of normal office hours.

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply

Applications must include your CV and a covering letter which answers the following questions:

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
• Why do you want to work for Alder Hey?

Closing date: Monday 16th September 2024

Interview date (to be held at Alder Hey): Tuesday 24th September 2024

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

We’re hiring a Service Support Officer to join the Live Well Wakefield team, a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence.

The Service Support Officer is a central part of this team, so it’s a brilliant opportunity to use your administrative experience to make a difference. We offer great benefits and in our 2024 staff survey, 100% of the team told us they enjoy working at Live Well Wakefield!

What does a Service Support Officer do?

• Acts as first point of contact/liaison for users of the service, members of the public and other professionals, providing them with further information and signposting/triaging.
• Works with team members to provide administrative support for activities, caseloads and meetings.
• Works with sensitivity and has a good understanding of the issues experienced by users of the service.
• Assists the team with a variety of communications methods, such as website updates, presentations, social media and other digital communication methods.
• Undertakes general clerical duties such as dealing with post, photocopying and ordering/raising purchase orders.

What are we looking for in our Service Support Officer?

• Recent experience of providing administrative support to a team or service.
• Experience of working in a person-centred role with members of the public and communicating with a wide range of people.
• Experience of keeping accurate and timely records.
• Excellent organisational skills, and ability to manage time effectively, prioritise tasks independently, and work under pressure to meet deadlines.
• Confident IT skills.
• Operates in a non-judgemental, empathetic manner.
• Ability to work from Wakefield office base during service opening hours.

Take a look at the Person Specification for more details and if you feel you are the right person, we’d love to hear from you! We value personal qualities and experience as well as work experience.

What do we offer?

“I've not worked anywhere as supportive as Live Well” – from our recent staff survey

• 28 days holiday a year plus bank holidays
• 5% salary contribution to a pension scheme
• Access to Occupational Health
• Access to health service discount schemes, including Blue Light Card
• A range of policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

Due to the nature of the position, we will require the successful candidate to complete an Enhanced DBS check.

We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

Closing date: Sunday 15 September at 5pm

Interview date: Interviews are currently planned for Wednesday 25 September

To apply on CharityJob, submit your CV and a cover letter (no more than 2 pages) describing how you meet the Person Specification for this role. 

Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Council and Wakefield’s seven Primary Care Networks. 

Location : Based in Chingford (but with travel to other boroughs for pick-ups, you may also be required to visit our sites in South Yorkshire for training and development as needed)

Hours : Full time (9am-5pm mon-fri)

Salary : £27,600 per annum

Contract Term : Permanent

Start Date : September 2024

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our London team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Who will I be changing the lives of?

All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need.  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

We currently have projects in Rotherham, Barnsley, London and The Midlands.

Main Responsibilities

• Responsible for the delivery of a pre agreed curriculum for your learners using pre planned sessions for FS Maths & English, Art, Change Workshops & Careers sessions.  Whilst there are teaching resources available it is a requirement of this role that you will tailor the curriculum to the interests and aspirations of the learner that you are working with in order to increase participation and engagement.
• To develop high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
• To meet the needs of pupils with Special Educational Needs and in collaboration with the SEND Lead  to prepare, implement, monitor and review Individual Educational Packages and EHCP targets.
• To provide a high-quality student experience that enables students to succeed beyond their expectations
• Promote Inclusion best practice and contribute to the aims and ethos of the college
• Working with students from Pre-Entry to Level 2
• Responsible for comprehensive marking and written and verbal feedback for learners
• Working in conjunction with the Outstanding and Good criteria for OFSTED
• To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

For more information on this role and our organization please visit our website.

What to expect from the recruitment process –

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
6. All applications must be submitted by 11th September 2024 with interviews being held the following week. All candidates should be notified of the outcome within 5 days. (subject to change)

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

RM Recruit are working with a fantastic cause-based charity based in Warwickshire to recruit an Interim Head of Income Generation for their team. Reporting to the CEO, and as a member of the Senior Management Team, this role will see you hold overall responsibility for Individual Giving, Corporate Partnerships, Events and Community Fundraising, Trusts and Grants and Marketing and Communications.

Your remit will include, but not be limited to:

• Continual review and improvement of current income generation strategies, identifying opportunities to optimise income in the short term and build foundations for future growth. 

• Undertake a review of the charities retail strategy, maximising overall trading profitability and identifying opportunities for expansion of retail operations.

• Continual development of an effective marketing and communication plan to deliver against the overall 5 year strategy of the charity

• Preparation of robust plans for the development and delivery of sustainable and diverse income generation and marketing strategies that meet both current and future operational needs of the charity

• Leading the Income Generation team, ensuring the department is motivated and individual and team targets support maximising income generation

• Advise and support the Chief Executive and Board of Trustees on all marking, fundraising and retail concerns

• Ensure the compliance of the fundraising, marketing and retail teams against all relevant codes of practice and legislation, e.g.: the Charity Commission, Fundraising Regulator, Health and Safety, Data Protection, Gift Aid, and local councils.

• Operate as a key member of the Income Strategy Committee, leading on governance and compliance matters in relation to income generation, ensuring processes are communicated to all appropriate departments

• The development and delivery of organisational strategy and cross-organisation working whilst maintaining personal visibility as a member of the Senior Management Team

• Preparation and presentation of  timely reports, information and advice on all relevant income generation matters to the Chief Executive, Trustees and the Senior Management Team

• Support the Chief Executive and the Head of Finance with annual budget setting process whilst managing/monitoring retail budgets and income generation for the Charity.

• Monitor, evaluate and improve income generation strategies via maximising the effectiveness of the inhouse CRM system

This wide ranging role would suit a highly motivated individual who can demonstrate a strong track record of working at a senior level to successfully develop and implement a wide variety of innovative charitable income generation strategies across a range of fundraising channels. This is a hybrid role that will require 3 days per week in the Warwickshire Head Office and will have a duration of 6 months.

RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a new role joining our well-established, flourishing digital team. The team is made up of product, engagement and marketing specialists who are committed to empowering people who are affected by breast cancer.

Breast Cancer Now has transformed our digital offering over the last couple of years. Creating a unified, supportive and inclusive experience for those who want to know more about breast cancer at every stage. And to access vital support services to inspire individuals to help us increase our impact through fundraising and campaigning as well as continuing to expand the reach of our world-leading research programmes.

This role will bring leadership, vision and a deep knowledge of user-centred research and UX, UI and content design. To create exceptional experiences for our supporters and service users across multiple digital platforms and channels; keeping their needs at the heart of everything we do.

About you

We're seeking a passionate and experienced user experience (UX) leader to spearhead our user-centred design initiatives. You'll champion a culture of evidence-based optimisation, manage analytics to blend qualitative and quantitative insights and collaborate with our lived experience team to ensure inclusive product development. You'll lead upstream product activities, partnering with various teams to align digital strategies with organisational goals. Your responsibilities will include conducting discovery activities, supporting downstream development, and contributing to product vision and roadmap creation. You'll also oversee user research, usability testing, and the implementation of a comprehensive content strategy.

We are looking for candidates who’ve a strong background in user centred design, analytics, and product development. With a particular focus on accessibility and inclusivity.

You’ll need a proven track record in a head of user experience position or be a lead user experience designer, prepared for your next career step. You should be driven by a desire to create positive change through your work and possess strong leadership skills to mentor and guide team members.

We value a collaborative and proactive approach, coupled with expertise in conducting research with marginalised groups on sensitive topics. Experience of working with external design and development partners is a plus. You should have a comprehensive understanding of UX, design accessibility, information architecture, content strategy, SEO, and product development best practices.

Excellent communication skills and stakeholder management abilities are essential. We're looking for someone who stays current with the latest tools, trends, and technologies in the field, bringing fresh perspectives to our team. If you're a clear and compelling communicator with a passion for user-centred design and a drive to make a difference, we want to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be primarily based in either our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on Tuesday 10 September 2024

Interview date: Week commencing 23 September 2024 via Microsoft Teams

Are you a self-driven creative, keen to use your communications skills to build awareness of our work and impact? The Communications and Engagement Officer will use their creativity, strong digital marketing and written skills to amplify the voices of young refugees, develop compelling content for fundraising appeals, build momentum around our policy and campaigns work, and create engagement opportunities and sustained connections with our supporters and key stakeholders.

We are looking for someone with strong admin and coordination skills to champion Young Roots and our work, with young people’s voices at its core, to new and diverse audiences, growing our supporter base and unrestricted income through appeals. Your willingness and ability to collaborate and build relationships, both internally and externally; your creativity and compelling storytelling; your passion to be part of bringing about real change for refugees; and your skills in sharing our work to engage the public, will be key to the success of this role.

Young Roots is committed to youth participation and to continuously embedding our approach to Diversity, Equity and Inclusion across all our work. As such, the Communications and Engagement Officer will work closely with our delivery teams and with young people to facilitate co-creation within our communications.

You will be part of a dynamic, collaborative, and supportive Fundraising and Development team within an empowering, values-led organisation that creates opportunities to learn and is focused on the wellbeing of its staff team.

This role will involve occasional evening and weekend work to attend youth activities and fundraising events. We have a TOIL (time off in lieu) policy in place for work undertaken outside usual hours.

Please read more in the job description and person specification (linked below) and apply via CharityJob with your CV and personal statement.

The Difference is launching the role of an Research, Impact and Influence (RII) Officer. This role focuses on providing administrative, logistical, and operational support to colleagues in the Research, Impact and Influence (RII) team. This is the right role for an individual with good organisational skills who would like to learn on-the-job in a friendly, dynamic and ambitious organisation. 

The role works across a small directorate that includes the Impact, Influencing and Fundraising teams, giving the opportunity to get a deep understanding of what each part of the team does and how best to support them. 

This role will give you the foundation to grow within the organisation, with the aim that you eventually step into a future role at The Difference as the organisation continues to grow. You will be a valuable member of our hard-working and enthusiastic team, and the team in turn will support you in your development and learning. 

Person Specification

• You are driven by the social injustice of exclusion, and the work of The Difference and want to join us in our aim of making schools measurably more inclusive, nationally, by 2030. 

• You are highly organised, and enjoy keeping things in order with systems and processes. 

• You have an eye for detail, tracking the small stuff and making sure work is high quality and accurate. 

• You can multitask, working on a number of different projects at one time and are able to prioritise and organise in line with changing deadlines and priorities. 

• You’re a good communicator, able to communicate with a wide range of external stakeholders, as well as communicating clearly with colleagues on when you will deliver work and when you need help or support. 

• You’re a team player who wants to get stuck in when and where needed. 

• You’re a self-starter, happy to take initiative and work out the best way to do things - we are always looking for ways to improve!

• You’re agile, flexible, and can adapt when priorities change and tasks shift last minute - a common occurrence in small and nimble organisations. 

• You’re ambitious to grow and learn.

Areas of Responsibility

Planning and Logistics across Communications and Research: 

• Supporting event planning (e.g. managing venues, hospitality, invitations). 

• Working with our Research team to support fieldwork planning and travel.

• Working closely with our Head of Communications to develop and plan social media posts and email campaigns around our work.

• Planning and managing event logistics from round-tables with senior politicians to our annual conference IncludEd.

• Scheduling of meetings for internal team members, important external stakeholders including journalists, research participants (like our headteachers, parents, young people) and policymakers.

Tracking Press, Research and Data: 

• Ensuring we are aware of upcoming publications and events relevant to our team or community. 

• Ensuring all relevant information is logged on a database Hubspot to continue clear communication between our team and funders/ stakeholders.

• Working closely with the Impact team to manage and log collected data, and support analysis and reporting.

Fundraising Events and Stakeholder Management:

• Supporting the delivery of stewardship and engagement activities for funders and prospects including scheduling meetings, coordinating events and school visits

• Ensuring that the prospect pipeline is up to date and that actions are recorded

• Working across the Impact and Fundraising Teams to ensure fundraising reporting requirements are factored in to impact plans and providing impact and evaluation insight and stats for funder reports and applications 

• Ensuring all fundraising information is logged on our database Hubspot