Media Officer Jobs in Charing Cross, Greater London
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Job Description – Head of Key Food Partnerships
Reporting to: COO
Location: Flexible (regular food industry visits and travel)
Contract: Permanent
Hours: Full Time-35 hours
Salary: £68,974-£72,605(National) or £72,605-£76,426 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare now operates 35 Regional Centres around the UK. The majority of these are run by local charitable organisations we call our Delivery Partners. This enables us to be a UK-wide organisation yet also think and behave with local concerns at the heart of our actions. For more info please visit FareShare website.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives. Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
Our key priorities at FareShare UK are to grow the food volumes accessible to the charities and community groups we support across the UK. Food partners (manufacturers, retailers, wholesalers, importers, packers, catering providers, producers and others) are pivotal in helping us to meet these priorities, providing access to food and many other strategic resources. This crucial role will focus on working with our top food partners to maximise the mutual value in the relationship through strategic and structured account management. Our ability to meet growing demand and retain our leading position in the food redistribution landscape will be heavily influenced by the success you have in this role.
You will be the direct account lead for some of the biggest food accounts in the UK and you will lead part of the Food Partnership Team for managing and engaging new business relationships to drive and grow food and funding from top food partners.
As part of this role, you will lead the transition to a tiered and structured strategic account management approach of all top partners. Coordinating colleagues in the food team and other FareShare teams: FareShare Go, Marketing, Fundraising, Network Operations and Volunteering teams to ensure that top partners get an excellent service. You will work with the top food partners and other stakeholders to ensure appropriate identification of activities, and monitoring of progress, benefits and evaluation.
You will help identify and overcome the barriers to food redistribution and increase the volumes of foods available to FareShare from food partners and their wider supply chains.
Working with marketing and relevant teams you will develop sales materials to open opportunities for more food and other resources from top partners.
You will lead new business development for FareShare Go and work closely with the FareShare Go operations team to mutually agreed objectives. You will support the team to develop new opportunities to deliver the FareShare Go service to food partners including meeting tenders and developing compelling propositions for partners.
Main areas of responsibility
Business Development and Relationship Management
- Support the senior Leadership team by implementing and driving FareShare’s strategy to deliver the services that our top food partners want now and in the future.
- Develop sales and tender materials to win new and grow current business for increased food, funds and other strategic resource.
- Keep up to date on trends and key areas of opportunity for top accounts.
- Directly account manage the largest opportunity accounts that we want to engage or grow.
- Develop strategic relationships and account strategies with top food partners to maximise the volumes of surplus food and funding to FareShare through structured joint business planning process.
- Embed a strategic approach to account management and joint business planning processes for top partners to make sure that they have a structured first in class service from FareShare.
- Ensure oversight of all account activities and provides regular updates to, and feedback opportunities for relevant FareShare stakeholder teams including FareShare Go operations, Food Co-ordination, marketing and fundraising.
- Develop key relationships with key personnel within our top food partners and develop a good understanding of their structure and operations to help drive sustainable, successful relationships and engage the relevant internal departments
Business Process Improvement to deliver growth
- Understand the barriers to redistribution of food and lead initiatives to overcome them
- Develop new models of food redistribution which meet market needs and build new channels of supply to FareShare
- Liaise with colleagues in the FareShare Go and Food Co-ordination Operations teams to highlight and resolve any operational issues and support related initiatives as appropriate
- Work with the food partner to develop appropriate systems and business processes which will ensure they are managed in the most environmentally, socially and financially efficient way.
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives and securing support from a range of internal stakeholders within the food partners and among the FareShare network.
- Prepare and proactively present the benefits of new initiatives to existing and potential partners despite the challenges to existing embedded processes.
People and Culture
- Lead, manage and motivate the part of the Food Partner Team focused on engagement and growth, creating a culture of high performance and a positive and supportive working environment.
- Support effective working with colleagues in the wider Food Team, and Network Development and Operations Teams to support an atmosphere of collaboration and trust consistent with FareShare’s values
- Foster positive change, new ways of working and an understanding of best practice
- in using FareShare’s Customer Relationship Management systems.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
- Proven influencing, negotiation and selling skills, to understand the needs of a key partner and ability to demonstrate the value of the proposition to the customer.
- Understanding of a strategic account management approach and ability to manage multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players in the food retail industry and an appreciation of their ways of working with their supply chains
- Successful track record of managing cross-functional projects such as new launches, operational initiatives, promotional activity or other projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- The ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders
- Ability to prioritise effectively with strong time management skills to ensure effective allocation of FareShare resources to cope with competing demands and to prioritise tasks appropriately
- Ability to use own initiative working independently and responsibly
Experience
- Retail account management experience working at multiple levels including Directors across Operations, Communications, Marketing, CSR, business support and technology teams
- Demonstrable experience of driving significant growth and impact in food accounts
- Track record of building, leading and managing high performing, effective teams through periods of growth and change
- Experience of managing direct reports including managing performance issues
- Project management of multiple stakeholder initiatives
- Delivery of process improvement in a sales or customer service environment
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.
- Drive, motivation and attention to detail in ensuring all business opportunities presented to FareShare are captured and explored
- Pro-active, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good level of numeracy and literacy
Competencies and behaviours
- Excellent written, verbal communication and presentation skills
- Proven ability to lead and manage teams and build strategic relationships across the business with a customer service focus
- Negotiation and influencing skills to deliver win-win outcomes
- Excellent, proven organisational skills
- Creative approach to problem solving
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Team Manager - Tenancy Rights ( Private renters)
To apply visit our website to down load a full recruitment pack
Successful candidates must demonstrate their ability to:
- Manage, build, inspire and support the wellbeing of a high-performing team of private tenancy rights caseworkers who deliver positive experiences and outcomes for services users and stakeholders
- Keep up to date with developments in or affecting tenancy rights, housing law and its enforcement
- Ensure our accredited service-quality standards are achieved,
- Encourage and support user involvement and private tenants’ voice generally in our service development
- Represent Safer Renting to and manage relationships with an agreed group of local authorities
Closing date for applications 23:59 hours on14th July 2024
Salary c £35,000 per annum
Please go to our website to download a full recruitment pack . Applications will require the submission of a CV & supporting statement , along with a criminal records declaration form and diversity monitoring form which can be obtained from the "work with us" page on our website.
The client requests no contact from agencies or media sales.
Ambition Aspire Achieve was founded in 2016 by Kevin Jenkins OBE, because of a longstanding desire to provide opportunities for disadvantaged young people. We deliver a wide range of projects and services based out of our youth hubs, the Terence Brown Arc in the Park in Canning Town and the Glyn Hopkin Abbey Hub in Stratford, and across local communities in Newham via a programme of detached outreach work. Starting early, we work with children as young as 5 years old, right up to 25 as young people transition into early adulthood. Reflecting our approach that every young child and person deserves the best chance in life, our work now reaches over 950 children and young people every year, including large numbers who are vulnerable and at-risk.
The Role
The role offers an exciting opportunity to join AAA’s management and coordination team, playing a key part in supporting vulnerable young people to reach their full potential, whilst making a significant contribution to the development of our youth programmes. Recruited on a full-time basis (with part time options considered), responsibilities include:
- Developing, overseeing and delivering youth projects and programmes based out of AAA’s youth hubs, ensuring project milestones, outputs and outcomes are met or exceeded in line with funding agreements.
- Monitoring and evaluating our targeted youth projects and programmes, providing reports to the Chief Executive, Board of Trustees and key funders as required.
- Leading and line managing a small team of youth workers, enabling the delivery of high-quality youth work programmes
- Taking a lead on developing youth voice and involvement and supporting peer leaders.
- Working collaboratively with key partners (e.g., schools, community stakeholders) to support the recruitment of young people and the effective delivery of provision.
- Developing mentoring activities for young people, and supporting the delivery of life-skills and personal development sessions.
- Assisting young people in identifying progression opportunities and providing on-going transition support.
- Liaising with parents/carers of young people participating in our projects, building strong relationships to support the development of service-users.
- Supporting the development of new youth programmes and promoting AAA’s youth offer via attending local youth forums, networking and funder events.
The successful candidate will bring a genuine passion for supporting young people, along with suitable experience in overseeing and facilitating high-quality youth programmes/activities. In return we offer:
- A generous holiday allowance and pension contribution.
- A friendly and supportive work environment that encourages all to thrive.
- Access to a brand-new employee assistance programme.
- Full DBS (enhanced) checks funded by the charity.
- Access to a comprehensive training programme to support personal and professional development.
- Flexibility wherever possible to suit individual needs (including part time working options)
Further details are contained in the Job Description and those interested in applying should complete the Application Form before the closing date - 5pm Friday 5th July 2024. Interviews are expected to take place soon after the closing date in July, depending on availability.
Ambition Aspire Achieve is an equal opportunities employer and welcomes applications from all sections of the community. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
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The client requests no contact from agencies or media sales.
About us
Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.
We are a small team of committed and hard working individuals who work collaboratively in a supportive and friendly environment.
We are looking for a Director (maternity cover) who:
- Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
- Has awareness and interest in psychotherapy and group work
- Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
- Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
- Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
- Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.
Hours: 7.5 hours per day (typically 9.30am – 5.30 pm with a half hour for lunch) 5 days a week. We will also consider 4 days per week, salary pro-rata’d
Salary: £45,000 - 50,000 per annum (full time salary)
Start-date: Autumn 2024 with 8-10 weeks handover with the current Director
Pension and benefits: automatic enrolment pension scheme, 4% employer contributions and 4% employee contributions
Holidays: 25 days plus bank holidays
We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.
Please apply for the role using the Charity Job portal. Your completed application should contain:
1. A current and detailed Curriculum Vitae (CV);
2. A statement of why you are interested in the role. Please write about the qualities detailed in the person specification (see below) and explain how your experience, abilities, skills and motivations will enable you to meet these requirements. It is important that you write about how you meet the ‘Essential’ criteria detailed in the first part of the person specification in your statement. Please limit the statement to 2 pages. We recognise there is a lot in the person specification. Please don’t be put off if you don’t meet all of the person specifications.
The client requests no contact from agencies or media sales.
FUNDRAISING ENGAGEMENT MANAGER - NORTH WEST ENGLAND
Location: Home Based (within the North-West region)
Contract type: Permanent
Hours per week: 35
Salary: £30,753 (FTE)
Closing Date - Sunday 7th July
Informal Phone Calls - Wednesday 10th July
Interview Date - Wednesday 17th July
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
The North West region (made up of Lancashire, Cheshire, Merseyside & Greater Manchester) is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers and Manchester Home from Home support families from across the region and beyond, and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Master at storytelling
- Epic at relationship building
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in the North West region (Lancashire, Cheshire, Greater Manchester and Merseyside). Candidates who live outside of the region should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.
REF-214 986
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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The client requests no contact from agencies or media sales.
Can you help us to support new dads and dads-to-be?
We are recruiting a Dad Matters Coordinator to help us reach more families across Barnet, Brent and Harrow. They will work alongside our team of Coordinators, local Family Hubs and a range of services including Maternity, Health Visiting and Children's Services.
The Dad Matters Coordinator will deliver a range of universal and targeted interventions aimed at fathers in the First 1001 Days. They will support dads and other male carers with attachment and bonding, mental health and access to service. They also work with professionals and perinatal services to ensure dads and male carers are engaged, supported and heard within clinical pathways. Addtionally, they will help develop and run sessions with dads and will be at the forefront of growing our Dad Matters volunteering opportunities.
This is a new post, and we are looking for someone who can build on our existing relationships and make a real impact on the mental health and wellbeing of new dads and dads-to-be.
The work requires a combination of field-based community engagement and training, and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
Dear Candidate,
Thank you for your interest in the solicitor role at the Black Equity Organisation.
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change.
BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change.
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism.
In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom.
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO.
Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO.
About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them.
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations.
Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens.
You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism
If this sounds like you, please do click apply!.
The client requests no contact from agencies or media sales.
Head of Brand, Communications and Marketing
We are looking for a dynamic Head of Brand, Communications and Marketing, to manage and lead the Brand, Communications and Marketing team to deliver impactful communications and marketing assets that meet the needs of the charity and resonate with audiences. In this role you will also lead on exciting strategic brand partnerships, providing consultancy style project support to external stakeholders and agencies on dual-branded creative campaigns across above-the-line marketing.
If you’re someone who can champion the charity’s brand and tone of voice and provide strategic leadership to the team, then apply today!
This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!
Position: Head of Brand, Communications and Marketing
Location: Agile (required to work from the London office a minimum of 2 days a week)
Hours: Full time, 35 hours per week (flexible working available)
Salary: £45,284 to £53,910 (plus £3,000 London Allowance)
Contract: Permanent
Closing Date: 8th July 2024
Interview Date: 15th July 2024
Work for an organisation that research shows is one of the most trusted major voluntary sector brands.
The Role
Hosted by the organisation and its partner charity, we are looking for a dynamic Head of Brand, Communications and Marketing. You will manage and lead the charity’s Brand, Communications and Marketing team to deliver impactful communications and marketing assets that meet the needs of the charity and resonate with audiences. In this role you will also lead exciting strategic brand partnerships, providing consultancy style project support to external stakeholders and agencies on dual-branded creative campaigns across above-the-line marketing.
If you’re someone who can champion the charity’s brand and tone of voice and provide strategic leadership to the team, then apply today!
This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!
About You
I have the essentials covered:
- I have extensive experience across the communications and marketing mix, including in the delivery of charity communications and marketing assets/campaigns.
- I have proven success in brand management for a charitable or membership organisation.
- I have experience of leading and developing staff, setting and reviewing SMART objectives to build high performing teams.
- I have proven experience of strategic thinking and ability to deliver programmes of work that underpin organisational objectives.
- I have experience of budget and project management, including budgets, suppliers and people.
- I have experience of evaluating projects and producing reports or presentations that evidence impact.
About the Organisation
In a rapidly changing world, the charity brings together the heritage and experience of four charities from across the country. The organisation has been supporting people with their mental health for over 50 years, challenging the causes of poor mental health and providing people with the tools they need to live their best possible life at home, school and work.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Head of Brand, Head of Communications, Head of Marketing, Head of Brand and Marketing, Director of Brand, Director of Marketing, Direction of Marketing and Communications, Brand Manager, Communications Manager, Marketing Manager, Content, Social Media. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.
The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
Location: UK, France or Thailand preferred. Remote applicants considered.
Package: Pay is dependent on location. The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
MAIN RESPONSIBILITIES
- The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
- Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management.
- The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
- Responsible for the relevant team’s financial and spending strategy and financial management.
- Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
- Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
- Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
- Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.
Programmes
- Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
- Oversight of project’s design, objectives and goals and their budget.
- Cultivate a management culture that is performance-based, supportive and collegial.
- Provide ongoing support and mentoring to direct reports, including through the annual performance review process.
- Work with project teams to jointly identify and make available learning and development opportunities for them and their teams.
- Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
- Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
- Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.
Security and Compliance
- Ensure compliance with organisational policies, safety and security policies and processes.
- Ensure effective risk management for staff and researchers, following organisational policies.
SKILLS, EXPERIENCE AND CHARACTERISTICS
Essential
- Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
- Experience managing teams or individuals across multiple international locations.
- An understanding of risk management methodologies and experience applying them.
- An understanding of human rights and a strong belief in their indivisibility and interdependence.
- Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
- Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
- Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
- Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
- Commitment to promoting diversity, equity, and inclusion in all aspects of work.
Preferred
- Experience with human rights research, investigations or legal cases.
- Experience with filming or documentary making.
- Strong technology / IT skills and/or aptitude.
- Experience with fundraising or confidence in public speaking and presenting.
APPLICATION PROCESS & TIMELINE
- Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
- Applications will close on 10 July.
- Initial interviews will be conducted remotely.
- Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
- We intend to complete the recruitment process by mid-August.
The client requests no contact from agencies or media sales.
About Article 19
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.
Together with our partners, we:
THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
DO: We lead work on the frontlines of expression through our nine regional hubs across the globe.
PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.
About the role
We are seeking an IT Tech Support Team Lead to support ARTICLE 19 during its migration to the MS365 platform and applications. The ideal candidate will be responsible for overseeing A19’s technical support operations, including deploying, optimising and supporting applications and users across the organisation. The candidate will play a crucial role in managing user accounts within Azure AD (Microsoft Azure Identity) and maintaining A19’s Microsoft 365 ecosystem. The candidate will also do device management, including the use of Microsoft Intune, and play an integral role in the rollout of new policies and procedures following A19’s migration to the MS365 platform.
What you will be doing day to day
- Lead the IT Support Team in providing exceptional technical assistance across Windows and Mac platforms.
- Provide comprehensive software support, including installation, configuration, maintenance, and troubleshooting application-specific issues, including management of user accounts, permissions, and access controls within Azure AD.
- Oversee the deployment, maintenance, and troubleshooting of Microsoft 365 applications and services, including Teams, OneDrive and SharePoint.
What you will bring to the role
- Expertise in managing Azure AD and Microsoft 365 solutions.
- Proficiency in supporting both Windows and Mac environments.
- Exceptional communication and training skills, capable of engaging with a wide range of stakeholders and empowering staff with varying levels of technical expertise.
- A problem-solver who is proactive in identifying challenges and opportunities within IT/security environments and agile in implementing solutions.
Our culture
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
We are a people-centred and flexible employer and a friendly and passionate global organisation that lives and breathes the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our reward package
We offer comprehensive benefits, including a range of wellbeing plans, generous paid leave and public holidays, family-friendly policies, and generous sickness and absence leave.
How to apply
If you want to contribute to a world where people can freely express their voice and to support colleagues in this journey, please visit our careers page and complete our online application form.
Closing date: Friday, 12th July 2024.
Interview date: w/c 15th July 2024.
Please note that we will be reviewing applications on a rolling basis; we reserve the right to close the vacancy before the stated closing deadline.
We appreciate that no candidate will meet every requirement of the role; if your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to hear from you. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact us.
To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.
The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.
Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.
We particularly encourage people with lived experience of mental ill health to apply.
Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension
Hours: 21 hours per week, including the core days of Tuesday and Thursday
This fixed term contract ends on 31st March 2027 and is renewable depending on funding.
Key responsibilities:
• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.
• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.
• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers.
• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.
• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.
• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.
• Leading group sessions to help individuals with their wellbeing and recovery journeys.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Have you got a comprehensive understanding of the UK sporting sector? Have you got a knowledge of the motivations behind, and barriers that exist to, student sporting participation? If the answer is yes, then we want to hear from you.
Our ideal candidate will support the delivery of the Club Development programme for TeamUCL and provide support and guidance for student leaders, enabling them to run their clubs effectively. The right candidate will also support with the delivery of the TeamUCL Elite Athlete and Team Performance Programmes. The successful role holder will proactively assist sports clubs in developing sports participation opportunities and performance pathways for identified target groups through development planning.
This a full time and permanent role. This role is also a hybrid working role with a minimum of 40% office-based, but at certain times of the year we will need the post holder on site much more than that.
Interviews will take place on Monday 15 July (in-person only).
The client requests no contact from agencies or media sales.
ROLE SUMMARY
This role offers an exciting opportunity to make a significant impact on the lives of young people and contribute to the ongoing success and development of The Diana Award's programmes and partnerships.
The Director of Programmes and Partnerships is responsible for ensuring The Diana Award delivers quality impactful programmes and develops strong strategic partnerships that harness young people's power and potential to change the world. This role is one of four Director-level positions within the organisation, forming the Senior Leadership Team alongside the CEO.
The Programmes Directorate currently comprises four teams: Anti-Bullying, Mentoring, Social Action, and Impact and Influence, with a staff count of 25 plus a pool of associate trainers. The Diana Award’s programme strategy (2021-2026) focuses on embedding evidence-driven, youth-led approaches across our programmes, enhancing our profile as a platform for youth-led social action, and increasing our influence on policies affecting young people.
The Director of Programmes and Partnerships will work collaboratively with other members of SLT and the CEO to drive forward the organisation’s strategy and plans as set out in The Diana Award’s five-year strategy, Future Forward, and play a vital role in shaping the new strategy.
As part of our Future Forward strategy, you will lead on the specific objective to develop and deliver programmes for young people that unlock their potential, create opportunities for growth and inspire action.
Impact and Effectiveness: Increase our effectiveness and impact by embedding evidence-driven, youth-led approaches across our programmes.
Expertise and Profile: Enhance our expertise and profile as a platform and catalyst for youth-led social action.
Voice and Influence: Increase our voice and influence on policies and practices that affect the young people we work with and their ability to effect social change.
JOB DESCRIPTION
Senior Leadership
- Drive the organisation’s strategy and vision as a member of the Senior Leadership Team, taking key decisions in the best interest of the organisation.
- Promote best practices across the organisation, including equal opportunities, risk management, data protection, safeguarding, health and safety, volunteer management, continuous improvement, and staff support and development.
- Build and maintain effective relationships with external stakeholders across public, private, and third sectors to ensure high-quality delivery of all The Diana Award’s programmes.
- Represent The Diana Award at external events and act as a media spokesperson as required.
- Prepare reports for the board of trustees and participate in board meetings.
Programme Strategy
- Provide leadership for programmes that deliver high impact, co-designed integrated approaches, which put young people at the centre of design and delivery in line with our theory of change.
- Lead the design, delivery, and review of The Diana Award’s programme strategy, ensuring alignment with strategic priorities and conducting quarterly reviews to monitor progress.
- Work with the Impact and Influence team to embed evidence-based programming within the directorate, developing and rolling out appropriate systems and processes for monitoring, evaluation, and learning.
- Oversee The Diana Award’s policy function, supporting the Policy team and heads of teams to develop and embed policy objectives within programme plans, contribute to policy development, and identify opportunities to engage policymakers with our work.
- Identify and develop cross-cutting workstreams and initiatives to support the programme strategy and assist programme managers in their implementation.
- Maximise opportunities for young people to engage meaningfully and inclusively in programme planning, delivery, and review, adhering to sector best practices.
- Collaborate with the Communications and Impact and Evaluation teams to develop robust and compelling resources to communicate programme impact to core audiences.
Programme Partnerships and Funding
- Build and maintain strategic programme and policy partnerships effectively through regular communication and quality report production.
- Identify and cultivate new programme partnerships and funding opportunities to support the growth and sustainability of our work with and for young people.
- In collaboration with the fundraising team and programme heads, develop pitches, products, and funding proposals.
- Hold budgetary responsibility for the Programmes Directorate and work with heads of teams to develop annual budgets and monitor expenditure.
Team Leadership and Management
- Build a cohesive and engaged Programmes Directorate that embraces The Diana Award’s core values, delivers work to the highest standards, and fosters a culture committed to reflective learning, accountability, and impact.
- Provide strategic and operational oversight on safeguarding as a member of TDA’s safeguarding committee, ensuring that a safeguarding culture is embedded within the programmes directorate and that safeguarding policies and procedures are fully understood and applied across teams.
- Directly line manage heads of teams, enabling them to connect, collaborate, and provide peer support through regular group meetings.
- Manage and support the wider Programme Management Team to collectively plan and deliver against our strategy through regular check-ins and monthly meetings.
- Ensure teams have clear shared and individual work plans, and that regular supervision, appraisals, and team meetings occur to monitor progress.
- Foster effective business partnerships between programme teams and core functions such as safeguarding, Marcomms, Operations, Fundraising, etc.
- Implement appropriate policies and practices for recruiting, onboarding, and managing volunteers in line with sector best practices.
- Encourage and support continuous professional development within the directorate by signposting and seeking relevant opportunities.
PERSON SPECIFICATION
Skills and Experience
- Substantial experience in a similar leadership role, managing a fast-paced programme portfolio.
- Experience leading and delivering successful large-scale services for young people.
- Strong understanding of evidence-based programming, including using theories of change to guide programme practice.
- Proven experience in fundraising and business development, ideally including commercial projects.
- Proven experience of cultivating new programme partnerships to support service delivery and / or policy engagement.
- Demonstrated ability to lead, motivate, and develop a cohesive, high-performing team.
- Highly developed skills in influencing and bringing about change at a senior level.
- Public speaking and proactive networking abilities.
- Excellent organisational, planning, and management skills with a strong attention to detail.
- Superior interpersonal, written, and verbal communication skills, capable of working with a wide range of stakeholders.
- Experience in budgetary management, forecasting, and reporting.
- Demonstrable experience of safeguarding, from both a strategic and operational perspective.
Personal Attributes
- Commitment to and ability to inspire adherence to The Diana Award’s vision, values, and mission.
- A self-starter with drive, determination, and commitment to achieving results.
- Commitment to self-development and keeping up to date with sector trends and developments.
- Good judgement and the ability to make sound decisions.
- Driven to achieve great results.
OUR CULTURE
We know that change is a team effort, and work hard to make sure every member of staff is inspired, nurtured and supported.
Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, equipment to support you both at home and in an office environment (if applicable), opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff the successful candidate will be subject to an enhanced DBS or equivalent police check.
APPLICATION DETAILS
Application deadline: Thursday 04 July 2024 at 1PM. Shortlisted candidates will be invite to an interview during the week of Monday 15 July 2024 in our London Office.
Good luck with your application!
The client requests no contact from agencies or media sales.
POST:
Research Coordinator for the SWERV project at National Ugly Mugs (NUM)
SALARY AND HOURS:
Salary: £34,125 FTE at 0.5.
This is a 30 month contract. Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm
RESPONSIBLE FOR:
Supporting NUM's research project, 'Sex Workers Evaluate Reporting Violence' (SWERV)
LOCATION OF THE POST HOLDER:
You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection. In the event that you were required to travel within the United Kingdom all your costs will be covered by NUM.
ROLE SUMMARY
We are looking for a Research Coordinator to join us at NUM to support our Sex Workers Evaluate Reporting Violence (SWERV) research project!
SWERV is a research initiative between health researchers at the London School of Hygiene and Tropical Medicine (LSHTM) and National Ugly Mugs (NUM), in collaboration with Brunel University. Together, with the meaningful involvement of sex workers across the UK, we will evaluate how membership and engagement with NUM services affects sex workers’ safety, mental health and wellbeing.
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.
We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
About the project:
The SWERV project is a multi-year research collaboration between NUM and the London School of Hygiene and Tropical Medicine. We will study how NUM’s alerts, the NUMchecker, reporting and casework (‘interventions’) affect sex workers’ safety and mental health, through five work packages A-E. We will interview sex workers who have and who haven’t used NUM, and service providers, about their views and experiences of NUM’s services, to understand who benefits from the interventions, how and why (‘qualitative process evaluation’ – work package B). We will ask new NUM members, and sex workers who aren’t members, to fill in a questionnaire twice, six months apart. The questionnaire will ask about violence, safety strategies, and mental health, to compare the experiences of sex workers who do and don’t use the alerts and the NUMchecker (‘impact evaluation’ – work package C). We will estimate value for money, by calculating how much the interventions cost to run and comparing this to no intervention, in terms of preventing violence against sex workers and improving their quality of life (‘economic evaluation’ – work package D). We will use the information to understand how NUM’s services work in different places and for different people, depending on their circumstances and the wider environment. We will take the ‘DEPTH’ approach which involves ‘dialogue’ workshops with sex workers and practitioners to design the research and recommendations together (work packages A and E). Together, we will use what we learn to recommend how to improve community-based violence prevention and survivor support services ‘by and for’ sex workers.
Person Specification
A successful candidate should:
· Have demonstrable experience and understanding of sex work, sex worker rights and self-determination, and be in good standing with the sex worker rights and sex work research communities in the UK
· Have a clear understanding of how intersecting factors including criminalisation, stigma, systemic racism, gender, disability, poverty, mental health and access to resources influence sex workers’ lived experiences, how they may engage with services and research, and their access to public services and police protection
· Be familiar with all aspects of the charity sector, the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.
· Have knowledge of systemic racism as it operates within the UK and be embedded within an anti-racist and anti-oppressive framework, whether this be through previous work, activism or personal life experiences
· Have experience leading or coordinating projects and a comfortability with qualitative and/or quantitative data collection (e.g. surveys, interviews, focus groups) and management, including participant recruitment.
· Have experience of organising and/or delivering events/workshops/outputs to share research/practice with communities and seek their input/feedback
· Have commitment to participatory research principles
· Have a commitment to NUM’s core principles of Sex Workers First, Quality Support and Learning and Innovation
· Possess strong written and verbal communication skills
· Have experience working independently and leading projects.
All candidates must be legally permitted to work in the UK
It is desirable, but not essential, that a successful candidate should also:
· Have experience of collaborating with different partner organisations (e.g. peer-led organisations, services, universities)
· Have experience of qualitative and/or quantitative research design and analysis
· Have experience of participatory research
· Have knowledge or experience of evaluation methods (e.g. process evaluation, impact evaluation, economic evaluation, realist evaluation)
· Have formal research experience in the humanities, social sciences and/or health sciences
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
How to Apply
Please send the following to admin[at]nationaluglymugs[dot]org, or submit via Charity Jobs:
- CV
- An example piece of your writing
- A cover letter, explaining why you’re interested in the post and how you fit the person specification
The posting will close 5pm (UK time) on Wednesday 19th July 2024. Interviews will take place on July 30th.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
Please note due to the high number of applications expected for this role if you do not hear back from NUM by 26th July unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
Please read the document attached for a description of the job role and duties.
Please submit a CV, an example piece of your writing, and a cover letter, explaining why you’re interested in the post and how you fit the person specification, by 5pm on Wednesday 19th July 2024.
The client requests no contact from agencies or media sales.