Media Manager Jobs
Would you like to join an organisation dedicated to community transformation and passionate about supporting their staff? Are you an experienced youth practitioner with a passion for youth work?
We are partnering with a diverse UK-based charity dedicated to fostering a thriving community for all. We are recruiting a Senior Youth and Community Worker to manage the organisation's youth team and collaborate with the wider team. This role focuses on developing engaging activities and training opportunities for young people, particularly those aged 10 to 19, in the Enfield community.
The Contract:
*Salary: £28,000 - £32,000
*Hours: 40 hours per week, 3 Evenings incl Friday Night
*Contract: 3 years fixed term contract
*Job Location: Enfield
*Reporting to: Youth and Community Team Lead
Benefits
*Salary: Graded using a bespoke job evaluation scheme for fairness and transparency.
*Annual Leave: 25 days, plus 8 bank holidays, increasing to 30 days after 2 years and up to 33 days after 8 years.
*Pension: Non-contributory scheme with a 7% employer contribution.
*Flexible Working: Policies reflecting staff needs, including family-friendly options.
*Training: Access to online and face-to-face training through an induction platform.
*Season Ticket Loans: Available for those working within the M25.
*Healthcare: Option to join a cash benefit scheme for low monthly contributions, covering partner and children.
*Additional Benefits: Corporate eye-care and Cycle to Work schemes.
About the role
As the Senior Youth and Community, you will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of the organisation. You will also support the wider team to develop and be involved in community cohesion projects involving children, families and youth.
Responsibilities (but not limited to)
*Deliver youth work sessions during half terms, after school, evenings, and residentials.
*Line manage and evaluate sessional youth workers and volunteers.
*Lead three evening sessions weekly, including Fridays.
*Manage a team of youth workers and volunteers.
*Contribute to youth work development and lead specific projects.
*Engage with the whole community, focusing on ages 10-14 and 14-19.
*Present work to stakeholders and funders to secure resources.
*Monitor and evaluate services using qualitative and quantitative data.
*Use collected data for funding applications and reporting.
About you
*Experience of managing sessional staff, and /or youth workers and /or volunteers in a supportive and empowering way
*Experience of working in a youth/community setting that has been affected by youth violence.
*Knowledge of child protection and safeguarding practices
*Knowledge of health and safety
*Experience of monitoring and evaluation of community and youth projects.
*Good l IT skills and the ability to input information into a database, use online applications to design posters, use social media to highlight and promote activities.
If you would like to find out more about this rewarding role please get in touch now! We are reviewing CV's as they come in. We would be happy to share a job description and discuss the opportunity further
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Telephone Friendship Service is recruiting for a Friendship Coordinator to join our growing team!
Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.
As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.
Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.
This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.
You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.
We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.
Please ensure that you submit a cover letter with your application.
Must haves:
* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player.
Great to haves:
* An understanding of older people's issues
* Experience supporting volunteers
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
St Marylebone Parish Church is pleased to be partnering exclusively with Robertson Bell in our search for a Head of Finance & Operations to join our team on a permanent basis. St Marylebone Parish Church is a monumental Grade 1- listed building and a place of active and engaged Christian witness that has been creating, naming and shaping community for almost 1,000 years.
As Head of Finance and Operations you will lead the lay staff team and help establish and deliver a strong strategic vision for the parish church through providing strong leadership to the finance, administration and operations of the parish church day-to-day.
The Organisation:
Today’s parish church – the fourth to have served the parish – is not only home to a diverse worshipping congregation, but to a flourishing Centre for Psychotherapy and a long-established innovative NHS Primary Care Practice. In addition, there are two parish Academy schools, the Outstanding The St Marylebone CE School and the UK’s only Church Special School, The St Marylebone CE Bridge School.
The present Parish Church, erected between 1813 and 1817, is renowned for its world-class music and community engagement. Everyone is welcome here and the building is open 365 days a year. In 2024, St Marylebone Parish Church was named UK Church of the Year and the UK’s Best Church Open for Visitors by the National Churches’ Trust.
The key duties of this Head of Finance & Operations are as follows:
- Lead on the development and execution of financial strategy, financial planning, budgeting and cost control.
- Ensure that resources (money, people and property) are managed effectively and efficiently in support of the strategy, aims and objectives of the parish church.
- Manage the running of financial operations including the preparation of management accounts, cash flow forecasts, out-sourced payroll, tax returns, creditor payments and investments.
- Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
- Manage the preparation of statutory accounts and be the main contact with external auditors.
- Work with building and maintenance team to ensure that St. Marylebone’s parish church is well maintained, preserved and presented.
- Manage the administration associated with the PCC, monitoring actions and helping to prepare meeting agendas.
- Work with HR to lead the personnel function for all PCC employees.
- Support the Heritage, Events and Volunteer Manager in their efforts to bring in more and different visitors to the parish church.
- Work with the Building Manager to ensure that Health and Safety matters and security are managed effectively.
- Work closely with the Technology and Operations Manager to ensure that the IT, AV and other systems serving the parish church operate effectively.
- Work with the Community & Development Manager, to support fundraising activities.
The successful candidate will have:
- A full accountancy qualification, or equivalent qualification by experience.
- Previous experience within a Cathedral, Major Parish Church or elsewhere in the charity sector.
- Expert understanding and knowledge of SORP.
- Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
- Experience in managing and motivating teams.
- Confident financial leadership skills, capable of directing financial strategy and delivering highest quality financial management.
- Empathy and excitement for the parish church’s purpose, vision and priorities.
Candidates must live within a commutable distance from our offices in St Marylebone, although opportunities to work from home will be on offer for up to two days per week.
The deadline for applications is on Sunday 8th September, but applications will be under continuous review in advance of this date, so apply today to avoid missing out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHT is a dynamic, innovative and expanding charity in the adult mental health sector. To help realise our ambitions we are looking for an experienced fundraising and communications expert as Head of Fundraising and Communications. This is a new role and we are looking for an ambitious, enthusiastic and creative person with the expertise and drive to make the role their own, to expand our capacity and reach, and to grow the role, their team and the charity.
CHT
CHT is a mental health charity that provides seven rehabilitative residential communities in London and Sussex for people experiencing severe mental health difficulties, and training in the field of relational practice in mental health.
Poor mental health is a national crisis. Those with the severest of mental health difficulties experience a high risk of suicide and self-harm, a lack of independence, and a loss of hope. Though many are still young adults, most of our residents have spent years in psychiatric hospitals before coming to CHT; medication alone is not the answer. For 30 years, CHT has provided a unique approach with a distinct clinical model. We work with individuals with a history of multiple or prolonged hospital admissions, providing an alternative, longer-term solution that enables the majority of our residents to move on to lower support, with many taking up education, training or employment while still with us – a stark contrast to psychiatric hospital.
Purpose of role
As part of our five-year strategic plan two years ago CHT commissioned a part-time consultant to develop our fundraising and communications capacity from scratch. We now feel that the time is right to build on the work done so far and to step up a gear and appoint our own full-time Head of Fundraising and Communications who will lead on the further growth of our fundraising capacity and fully develop our marketing. This is a new post for someone creative and innovative who wants to step up in their career and help CHT step up in our fundraising and communications capabilities. We are a growth-oriented charity both in terms of personal learning and development and in terms of our role in the mental health sector, and we are looking for an individual who brings established fundraising and communications skills and who is looking for an opportunity for personal and professional growth.
The purpose of the Head of Fundraising and Communications role is to lead on implementing the Board of Trustees’ strategic objectives in increasing our fundraising capacity and income; developing our marketing capacity and reputation management so that we enjoy high levels of referrals and a higher sector profile both as a provider of services and as a training organisation; and to line manage CHT’s small existing fundraising and communications team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Background
Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small and dynamic team full of passionate people that works collaboratively and supports each other. We are looking for motivated, agile and value-driven people to join our team and assist us in realising our mission of ensuring every child's right to a safe and happy childhood.
We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.
We raise awareness and facilitate dialogues about the realities and prevalence of abuse by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength and changing perceptions around abuse, ultimately empowering children and young people to 'Speak Out, Be Heard, Be Safe,' and become Ambassadors for Change. By listening and responding to the wants and needs of young people, we keep their voices at the forefront of everything we do.
We are dedicated to equipping children and young people with the tools, knowledge, and strategies they need to keep themselves safe, build resilience, and create strong foundations to thrive.
It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic. The demand is expanding and in response to this, we’re taking on our first full-time project coordinator to work from our new Camden office.
Title Project Coordinator
Location Camden, London (1-2 day working from home)
Hours Full time / 35 hours a week
Salary £26,875pa
Status You will be hired as an independent contractor (self-employed basis)
Main purpose of the role
Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project
Job description
Key tasks and responsibilities
- Management of the project plan, including monitoring and updating of budgets, and referring any cost implications to the Director as appropriate
- Coordinating training and support for workshop leaders and volunteers to support the delivery of the I Shine, Speak Out project activities
- Support the smooth delivery of project objectives and production, and maintenance of project management documentation; working closely with internal and external stakeholders and decision makers
- Lead and coordinate project meetings with partners / young people
- Lead and coordinate the annual Survivors Can Shine Community event.
- Support the collection of information & evidence as part of project reporting requirements, including preparing drafts for completion and review
- Use appropriate tools to monitor and evaluate the impact and success of the project
- Supporting the writing of reports to funders
- Identify risks and issues within the project and work with the project team to resolve or escalate as appropriate to the Director
- Supporting the production of marketing materials
- Support the Director with management of internal and external communication, ensuring plans are in place, maintained and acted on including the Survivors Can Shine website and social media channels
- Provide administrative support including assisting in the management of external suppliers/subscriptions/invoices, updating policy documents and supporting other relevant tasks
- Support our Designated Safeguarding Lead through coordination of DBS checks and maintaining accurate records
The above list is not exclusive or exhaustive and you may be required to undertake such other duties as may reasonably be required.
Person specification
Essential
Skills & experience:
- Experience working with children & young people, including with a range of needs e.g. behaviour, S.E.N, academic attainment, trauma and/or confidence
- Experience with event planning/coordination and in particular community events.
- Experience working within fundraising.
- Experience of working within the charity sector.
- Knowledge and application of good practice in a safeguarding context
- Strong interpersonal skills: teamworking and working collaboratively; able to interact with different audiences and all levels of people
- Ability to use own initiative and work with & without direct supervision. We are a small team so being a self-starter is crucial.
- Good verbal and written communication skills
- Good attention to detail, with strong analytical skills
- Good project, event & time management skills; prioritising work and meeting tight deadlines
- Advanced IT skills, including with Microsoft applications (Word, PowerPoint, Excel and Outlook)
- In possession of, or able to secure, an enhanced Disclosure and Barring Service (DBS) check*
Attitude/Behaviours:
- Belief in Survivors Can Shine mission and passionate about supporting children and young people to thrive. Actively works to understand each young person and their needs
- Gives and receives constructive feedback and can manage conflict and misunderstandings effectively
- Ability to adapt to unpredictable circumstances and learn from challenging situations
- Enthusiastic and dynamic with a positive ‘can-do’ attitude and a clear focus on outcomes and impact
- A demonstrable commitment to equality, diversity and inclusion
- Can work flexibly as the project involves evening and weekend activities
- Willing to travel to & work at various locations across Camden, Islington and other London Boroughs to support project and event delivery
Desirable
- Experience of supporting children & young people from underrepresented groups in North London
- Experience of working in creative and performing arts environments
- Good networks and connections
Application process
To apply, please click on the 'Quck Apply' button to submit your CV and a supporting statement (maximum of 2 pages), addressing the points in the person specification, clearly describing, supported by practical examples / evidence, your suitability for this role.
Do take the opportunity to visit and read all about our charity before applying by clicking on our profile page below.
Closing date: midday on Thursday 12th September.
Interviews are scheduled for Wednesday 18th / Thursday 19th September and will be held online.
IMPORTANT INFORMATION
*Please note: if you are successful at interview, you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. Survivors Can Shine will cover the cost of the check and guide you through the process.
All staff have a responsibility to safeguard and promote the welfare of children, young people and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Job Summary
This role will be responsible for nurturing partnerships with key LSE stakeholders and coordinating the successful and effective delivery of high-quality department events, creating an outstanding institutional partnership that provides impactful, world class and responsive activities, interventions and services to LSE students.
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
What’s the job?
This role will be responsible for building key partnerships with LSE academic and professional services staff to promote LSESU more widely at LSE. This job will coordinate the delivery of a diverse event programme that fosters community and belonging and supports student voice within academic departments and support the development and roll-out of the Department delivery model as part of the Union’s wider strategic aims.
Who are we looking for?
We are looking for someone with vast experience of building and developing partnerships with key stakeholders. This person must have experience of building excellent internal and external relationships with internal and external stakeholder and coordinating and delivering high quality events at both small and large scale. We are looking for a highly organised individual with outstanding planning skills.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…
Benefits and Perks
- 25 days of holiday per year (pro rata)
- Additional closure periods at Christmas and Easter
- Free LSE Students’ Union gym membership (including advice from dedicated professionals)
- Cycle to Work scheme enabling significant savings on bicycle purchase
- Access to LSE staff training courses
- Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
- Flexibility for work-life balance
- Interest-free travel loan
How do we recruit?
We want to ensure that all systems, policies and processes are (1) free from bias or discrimination, and (2) fair and accessible. We therefore ask that all candidates complete our Application Process in two stages:
Part 1. Complete a (Personal Statement), telling us about your suitability for the role (this is what will be used to determine if you are shortlisted for an interview). In doing so, please (1) ensure that your personal statement is no longer than 2 sides of A4, (2) ensure that you don’t include any personal details within your personal statement, and (3) use the job description and person specification as a guide to help write it.*
*Your personal statement is all that we will see when shortlisting, so please be sure to cover everything that you’d like us to know about your suitability for this role within it, making it clear that you meet all of the job’s requirements.
Part 2. Complete an (Equal Opportunities Monitoring and Contact Form), so that we’re able to contact you if shortlisted for an interview. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants.
Part 3. Please send your CV.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: Sunday 8th September 2024 (23:59pm)*
*Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: Monday 16th September 2024
The client requests no contact from agencies or media sales.
Legacy & In Memory Fundraising Assistant
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
The team is looking for someone to join as a Legacy & In Memory Fundraising Assistant. As part of this role, you will provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints. As part of the Legacy & In Memory Fundraising Team, you will contribute to achieving the team's aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of messages to a range of audiences and stakeholders.
To be successful in this role, you should have excellent verbal and written skills with the ability to communicate with a range of internal and external audiences, a high standard of computer literacy, and a passion for delivering excellent supporter care.
Please note that this is a 6-month opportunity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 8th September 2024
Interview date(s): 17th/18th September 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
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The client requests no contact from agencies or media sales.
Job Title: Fundraising Assistant – UK based.
Contract type: Permanent – part time 21 hours per week
Salary- £28,000 FTE
Base: Hybrid – Homeworking & Worcestershire
Reports to: Fundraiser
Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced peoplethrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.
Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.
The Fundraising Assistant will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.
This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.
There will be some UK travel required on occasion so the successful candidate should be willing to travel.
Position Overview
We are seeking a highly motivated and organised individual to join our team as a Fundraising Assistant. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.
The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.
We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.
Responsibilities include but may not be limited to:
Administrative Support:
Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.
Donor Management:
Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.
Donation Processing:
Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.
Fundraising Campaign Support:
Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.
Prospect Research:
Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.
Communication:
Support the creation and distribution of fundraising materials, such as appeal letters, newsletters, and social media posts, to engage donors and promote fundraising initiatives.
Grant Administration:
Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.
Reporting:
Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.
Collaboration:
Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.
Strategic:
Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.
It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.
Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment. You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.
Candidates must be able to demonstrate
- Fundraising expertise- Essential
- Ability to build strong and effective working relationships and manage multiple stakeholders - Essential
- Excellent organisational skills and strong attention to detail- Essential
- Excellent written and verbal communication skills and ability to communicate with a wide range of people- Essential
- Self-motivated with a solution focused outlook and can-do attitude- Essential
- An effective and enthusiastic team player- Essential
- Able to multitask and work to deadlines- Essential
- Able to respond sensitively and appropriately to emotional circumstances- Essential
- Computer literate and competent with Microsoft products- Essential
- Experience in a customer service role or charity volunteering experience- Essential
- Experience of using a database- Essential
- Exceptional research and analytical skills to gather and synthesise information from diverse sources- Essential
- Ability to work under pressure, manage multiple deadlines, and deliver high-quality proposals within strict time constraints- Essential
The client requests no contact from agencies or media sales.
Are you a caring, skilled communicator looking for a rewarding role?
Join Age UK Nottingham & Nottinghamshire as a Dementia Specialist Day Support Worker and make a meaningful impact.
Salary: £11.44 per hour
Job Type: Part Time, Permanent
Location: Sybil Levin Specialist Dementia Day Service, Nuthall Road, Nottingham, NG8 6AD
Schedule: Several posts 15-21 hours a week with additional paid hours cover as required
Application Deadline: 9am on Monday 16th September 2024
Dementia Specialist Day Support Worker – The Role & Responsibilities:
The Sybil Levin Day Service is a specialist day service supporting people with dementia using an innovative, person-centered approach.
In this role, you will provide compassionate and high-quality support to individuals with dementia by organising and facilitating various activities that promote mental as well as physical stimulation and well-being.
Activities you provide will include both one-to-one and group activities for service users, offering a vital respite break for carers. Additionally, you will assist with personal care.
Dementia Specialist Day Support Worker – You:
- Ability to interact with people with dementia in a friendly way is essential
- Strong communication skills are essential
- Ability to support people in a kind and caring way
- A flexible approach is essential including covering for staff absence as required
Dementia Specialist Day Support Worker – Benefits:
As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes:
- 24 days annual leave (Pro Rata), rising by 1 day a year, to a maximum of 32 days
- Additional 8 public holidays leave
- Flexible working options
- Employee Assistance Programme
- Discounted tickets to the theatre, music venues, comedy and sporting events
- Exclusive Age UK Discounts for shopping, travel, home, technology, days out, holidays and much more.
- 4% employer contribution pension (in line with auto-enrolment rules)
- Blue Light card
Why Work for Us:
Situated just outside the centre of Nottingham, with excellent transport links, Age UK Nottingham has an excellent track record of long serving employees, some of those being with us for up to 25 years.
We enjoy enabling our employees to train and develop within their role and across the organisation by supporting both in-house and external training requests where possible.
Age UK Nottingham & Nottinghamshire promotes equality and diversity.
The closing date for receipt of completed applications is 9am Monday 9th September 2024
Interviews w/c Monday 16th September 2024
To submit your application for this exciting Dementia Specialist Day Support Worker opportunity, please click ‘Apply’ now.
Registered Charity Number: 1067881
For over 35 years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low educational attainment, anti social behaviour, crime, low paid or no job, generation after generation. School-Home Support gets children and young people back into school, ready to learn. Whatever it takes.
Purpose of role
To work with families, parents, carers and the school to enable children and young people to have full access to educational opportunities and overcome the barriers to learning. This may include working with the wider family and community.
Work Context
Based at Haberdashers' Abraham Darby the SHS Practitioner will work from a child centred approach and primarily be concerned with developing and maintaining good working relationships with parents/carers, children and young people, teachers, head teachers and various educational support staff and other agencies. The workload is varied and is negotiated with the schools prior to the appointment of the SHS Practitioner.
Level of contact with children and young people
The responsibilities of the post require the post-holder to have substantial, unsupervised and daily contact with children, young people and their families and is subject to an enhanced Disclosure and Barring Service check. SHS will organise and pay for this certificate.
Internal contacts
Colleagues of School-Home Support (UK) to share tasks, information and good practice, colleagues throughout the organisation who may be in a position to assist with, or require help from the SHS Practitioner in the fulfilment of the role. This includes colleagues in both schools and Central Office. This is not a definitive list.
External contacts
This includes: head teachers, teachers, SENCOs, parents, carers and families, students, youth workers, other SHSPs/PSAs and learning mentors, health workers, voluntary sector organisations, researchers, other professionals in related fields of work. This is not a definitive list.
Other Organisations
Professional contacts include: social services, schools, voluntary organisations, youth and community workers and groups, religious and cultural groups, benefits agencies, general practitioners etc. This is not a definitive list.
Safeguarding
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children. We are committed to ensuring our safeguarding procedures reflect statutory responsibilities, government guidance and comply with best practice. Our policy recognises that the welfare and interests of children are paramount in all circumstances and we therefore take all necessary steps to protect them.
Main responsibilities and tasks
Work with families
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Work with parents/carers in a school context, supporting them and building their engagement with their child’s learning.
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To design and/or facilitate a flexible range of programmes of intervention to support parents/carers of children identified as vulnerable.
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To undertake outreach work which may include home visits, to offer a flexible support service in accordance with the SHS lone worker policy, in order to improve parental engagement with the school and with the child’s learning.
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To act as advocate, mediator and negotiator in confrontational situations, maintaining communication with young people, parents/carers, schools and other agencies. This will include initiating and participating in meetings to discuss and develop ways of resolving problems.
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To provide targeted support on a one to one basis or for small groups with parents/carers, children and young people through either self-referral or school staff referral.
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To advise and inform parents/carers about relevant local services and where appropriate to make referrals to other agencies.
Liaison with other agencies
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To ensure effective communication between the school, parents/carers and external agencies and to understand the school’s culture and ethos.
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To provide informal opportunities for all parents/carers to access specialist support in the school and local community to increase their capacity to independently support the child’s learning.
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To act in accordance with SHS and the school’s child protection procedures and ensure the job holder keeps up to date with relevant training in this area.
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To attend and contribute to child protection conferences, reviews, core group meetings, pastoral support plan meetings and school reviews as appropriate, which may support the Early Help Assessment (EHA).
Monitoring and evaluation
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To keep accurate electronic daily records and all documentation pertaining to meetings/contact with children and young people and their families.
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To maintain receipts and documentation of any expenditure in order to facilitate the monitoring of the budget.
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Produce a written annual report before the end of each summer term with case studies.
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To take ownership and fully participate in termly work plan reviews and the annual appraisal to determine priorities both for the school and for SHS.
Additional requirements depending on the needs of the school
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Where appropriate to provide transition support between secondary school and feeder primary schools and between infant school and junior school. This will also include mid-term admissions.
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To plan, prepare and run high quality, outcome focused informal and formal parenting groups, workshops and courses, in line with the project objectives and local authority Parenting Strategy.
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To support parents/carers of children and young people identified as at risk of exclusion or having been excluded.
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To monitor and track the attendance and punctuality of children and young people and work with families and School attendance staff to gain improvements though identifying and tackling underlying issues.
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To provide targeted work with children and young people who have persistent absence.
Other Organisational Responsibilities
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To attend out of hours meetings, for example parent evenings and school events.
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To regularly attend local area meetings and conferences and other meetings or working groups for exchange of information and “best practice”.
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To take ownership and develop a learning plan and review this with the SHS line manager to ensure reflection and development of own practice.
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To ensure that good practice and equal opportunity principles are complied with and promoted in accordance with SHS values and Diversity/Equal Opportunities Policy.
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To conform to health and safety legal requirements as laid down by the school and SHS.
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To ensure that a high level of confidentiality is maintained in all aspects of working with children, young people and their families.
The client requests no contact from agencies or media sales.
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
THE IMPACT YOU WILL HAVE
We are in a sound financial position – at the high end of our reserve’s policy – but are constantly aware of the challenges that face us such as cost of living etc. As a result, we are looking to scale our operations sustainably over the next few years. Your steer in that process will be vital as we strive to make an even bigger positive impact in the lives of those affected by missing.
You will be responsible for the financial management and strategic financial overview of the Charity. You will contribute to the corporate needs and development of the charity, with advice and input grounded in sound financial strategy and legal principles. You will maintain effective management systems and controls to safeguard the financial integrity of the charity and ensure that all departments are promptly and accurately informed about their financial performance and fulfil the role of Company Secretary.
Key projects you can expect to work on this year include investment in the future growth of the charity; and the procurement of new central systems software including finance software fit for a growing charity.
ABOUT YOU
We’re looking for an experienced finance leader and a team player who is highly analytical, systematic and a great communicator. You’ll enjoy working organisation-wide and having input to strategic decisions. You’re a collaborator with a sense of purpose, who enjoys driving forward new finance projects, problem solving and enabling others. If you’re looking for a varied, challenging and rewarding role, where you can have genuine impact which benefits others in meaningful ways, then we’d love to hear from you.
You will have:
- Worked as a Finance Director in a similar size and/or larger organisation.
- Experience of strategic financial planning including budget cashflow preparation and offering support to non-financial staff with budgetary responsibility.
- Acted in the role of Company Secretary.
- Qualified chartered accountant or management accountant (FCA, ACCA, CIMA etc).
- Proficiency in the use of finance software systems and related software.
- Knowledge of charity accounting standards, best practice financial management and key issues facing the sector i.e., SORP
WHY WORK FOR MISSING PEOPLE?
Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.
HOW TO APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the Chief Executive Officer. We look forward to receiving your application.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing date: 23:59 on 8th September 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 18th or 19th September 2024
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Job Type: Part time, 21 hours per week. Flexible Working considered.
Contract Type: Permanent
Salary: £70,000 - 75,000 per annum pro rata
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*, Company pension contribution, Life insurance (3 x salary) *, Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loans*, Additional maternity pay and leave*, Additional paternity pay*, Additional sick pay* *available after probation period passed
You may also have experience in the following: Chief Financial Officer, Charity finance, Financial Controller, Finance Manager, , Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Nonprofit Finance, etc
REF-216 228
About the role
The Head of Fundraising at InFocus is our senior fundraiser. They report to the Director of Income Generation and Business Development (IGBD) who has a varied portfolio that also includes marketing and communications, catering, charity retail, and strategic partnerships. This means that you will be part of a wider team (and all the support that comes with it), but will still have overall responsibility for setting the direction of our fundraising activity.
This appointment comes at a time when we need to consolidate our existing unrestricted fundraising activities and look towards preparing a substantial capital campaign to develop our site.
Our charity receives a large amount of statutory funding and has a relatively small pool of regular supporters and donors. It’s essential that the Head of Fundraising can take a strategic approach to growing income, but particularly through researching and writing quality applications to charitable trusts and foundations (which has typically made up a large part of our fundraising mix).
A Fundraising Relationship Officer is in post and is managed by the Head of Fundraising. They will need to be supported to make sure that we continue to grow our emerging individual, community and corporate fundraising streams.
About you
You will have practical experience in trusts and foundations, and be prepared to step into a leadership role in a small but friendly team. You’ll need to be a confident communicator with donors and supporters, as well as a diverse staff team spread across our large campus at the edge of Exeter (and six charity retail stores).
You will be confident in balancing strategic planning with practical tasks (which will include preparing materials and applications to trusts and foundations).
You may already have leadership experience, or you may be stepping up into a more senior role for the first time. Either way, you will have the support of the Director IGBD, CEO and colleagues from across the InFocus team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as an Assistant Facilitator.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in small sessions providing individualised attention to students, both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.
Main responsibilities
- You’ll work flexibly to support students to engage in a variety of projects and classes
- You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records
- You’ll provide flexible delivery support, delivering whole or part sessions as and when needed
- You’ll independently set up, plan and lead free time activities
Who we’re looking for
- You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid)
- You’ll demonstrate experience in leading classes, project activities and/or sessions without support
- You’re an excellent communicator, someone who listens with great patience and empathy
- You’re able to inspire trust and confidence, behaving with integrity and honesty at all times
- Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.
Please send us your CV and a cover letter. In your letter, please tell us:
- What is your experience of working with SEN adults in a training capacity?
- What is your understanding of challenging behaviour?
- What are your top three qualities that make you an excellent Assistant Facilitator?
Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to us.
If you would like to have chat about the role or visit us prior to applying, please contact us.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for a Programmes Funding Officer to join the Able Child team!
About Able Child
We are a small and dynamic charity, entrepreneurial in style and collaborative in process. We are values led, passionate about our Network approach and driven by the communities with work with.
We are experts in what we do and are passionate about the approach we take. We are bold and agile and use the expertise we have built up over the last 40 years to make lasting change for children with disabilities in Africa.
We are led by three core values that define how we work and how we’re run:
Collaborative: We believe we can achieve more by working together.
Courageous: We are bold and agile, with the courage to innovate.
Accountable: We are accountable to the children we work with.
Role summary
Working within our Programmes Team, you will secure over £200k of new income for each financial year to fund disability-inclusive programmes from a range of donors.
You will build relationships with corporates, trusts and foundations, institutional donors and other consortium partners, researching and identifying new funders and new opportunities whose strategic objectives and focus areas are aligned with our own.
You will work collaboratively with the Programmes Team and our Network members in Africa to develop and write compelling and high-quality proposals. You will develop new projects, MEAL plans and multi-year budgets.
You will work both independently and collaboratively to develop proposals. With excellent time management and organisational skills, you will demonstrate the ability to deliver quality work and meet deadlines, while managing a varied workload.
Contractual terms
Location: Nine Elms, Central London
Start date: Ideally end of September, however this is subject to the availability of the successful candidate.
Hours: Full time, 37.5 hrs week (open to reduced hours if desired)
Term: Permanent
Reporting to: Programmes Manager
Salary range: £31,596 - £34,884
About you
We are looking for a passionate, ambitious and self-motivated individual, with excellent written and verbal communications skills, to join our Programmes Team at a pivotal time in the organisation.
You will have at least two years’ experience working in a similar role for an international development charity.
You will have experience in designing projects alongside civil society organisations overseas and developing applications for grants-based funding.
You will have a commitment to local civil society strengthening and ideally have experience in fundraising for disability-inclusive development.
Able Child is looking for a candidate who can demonstrate a proactive approach to researching potential funders and developing projects and proposals, with excellent communication skills.
Able Child offers opportunities for career progression, and we seek a dedicated individual who can potentially advance within the role based on their success, eventually taking on greater responsibility within our restricted fundraising team.
Please refer to the job pack, which can be found on Able Child’s website, for the full details about the responsibilities and competencies that relate to this role. Your cover letter must outline the competencies outlined in this job pack.
Employee Benefits
Work-life balance: Annual leave is 25 days a year pro rata (increasing to 26 days after two years and 27 days after five years of service), in addition to UK public holidays and an additional three days between Christmas and New Year.
Pension: Able Child will pay a matching contribution capped at five percent (5%) agreed by you from your basic salary into Able Child’s workplace pension scheme.
Family-friendly: Able Child offers enhanced birth parent leave and pay, enhanced non-birth parent leave and pay and enhanced shared parental leave and pay. Able Child also offers the same adoption or surrogacy leave and pay options as the birth and non-birth partner leave options.
Flexible working: Able Child employees are contractually based in the office, however we currently operate a hybrid working model requiring a minimum of two days in the office per week, subject to change. We promote a flexible working policy, enabling staff to manage their hours and time effectively.
Career development: Able Child offers is committed to supporting the professional development of its staff. This includes, but is not limited to, training opportunities and a personal training budget.
Inclusivity: Able Child is committed to establishing and developing equality of opportunity for all. We are committed to making reasonable adjustments and will support staff to receive the support and adjustments they need.
How to apply
Able Child is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. We actively encourage applicants from all backgrounds. We particularly encourage applications from people with disabilities and people with direct experience of living or working with children with disabilities. All applicants with a disability who meet the minimum criteria will be offered an interview.
If you think you are interested, please send your CV and a Cover Letter (no more than two sides of A4) that covers the key competencies (outlined in the job pack on Able Child’s website) by midnight 5 September 2024 to apply.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.
We may interview candidates on a rolling basis depending on the applications received, otherwise in-person interviews are expected to take place the week commencing 9th September.
Please note that you must have the right to work in the UK as Able Child is unable to provide sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Telephone Friendship Service is recruiting for Assessment Coordinators to join our dedicated team!
We crucially support thousands of matches between older people and trained volunteers, who together enjoy a regular weekly telephone chat. Our service makes a huge difference to the lives of older people who are lonely and isolated - giving them a chance to make a new friend from the comfort of their home.
As Assessment Coordinator, the successful candidate will play a vital role supporting older people through the initial stages of the service, ensuring processes run safely and efficiently.
We support older people all over the UK - so you'll need to be comfortable spending a lot of time on the phone and communicating by email - and have excellent conversational and customer service skills. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.
This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.
You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.
We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.
Please ensure that you submit a cover letter with your application.
Must haves:
* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player
Great to haves:
* An understanding of older people's issues
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.