Marketing Manager Jobs in Greater London

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’ve an exciting opportunity to join our ambitious supporter care team. The team plays an important role supporting our donors, fundraisers and colleagues. You’ll be part of a welcoming team, speaking to our supporters daily alongside detailed work recording conversations and donations on our database. You’ll also help drive forward improvement of our supporter experience, so the role suits someone with a proactive approach.

About you

We’re looking for someone enthusiastic and passionate about delivering an excellent supporter experience. You’ll enjoy building relationships and find it easy to make conversations with others. Ideally with a keen eye for detail, you’ll be part of a close team committed to creating the best outcomes for our supporters and colleagues. If you’re a self-starter, keen to grow your experience within a customer service role and develop your knowledge of the charity sector, we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Thursday 13 February 2025

Interview date Wednesday 19 and Thursday 20 February 2025

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed across the country and around the world. At The Humane League (THL), how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

YOUR OPPORTUNITY

The Open Wing Alliance (OWA), a program of The Humane League, is a global coalition of approximately 90 animal protection organizations across 70+ countries united in a common goal: to end the abuse of chickens worldwide. For the past several years, we have focused our efforts on eliminating battery cages by securing cage-free policies from major retailers, restaurants, and manufacturers. OWA groups share tactics and resources to secure as many wins for animals as possible, specializing in institutional campaigning that can be tailored to our members’ unique circumstances and challenges.

As the Open Wing Alliance Grant Lead, you are accountable for overseeing the OWA’s grant and travel award programs, which provide funding to emerging farm animal protection groups around the world, empowering them to carry out cage-free and broiler campaign work. Your responsibilities include leading the grant application and review process, making funding recommendations, and regularly evaluating grantee progress. This position reports to the Senior OWA Projects Manager.

This is a full-time, remote position. This position requires domestic and international travel, equivalent to 3 or more trips per year.

We are only able to consider applicants who reside and possess work authorization in the United States or the United Kingdom.

This position has a priority application deadline of Tuesday, January 28th, 2025 at 4:00pm EST/9:00pm GMT. Applications received after this date will be reviewed on a rolling basis. If you are experiencing technical issues, please contact our careers email prior to the deadline. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission, we do not accept applications through our careers email.

CORE RESPONSIBILITIES

• Oversee the OWA’s annual grant cycle from start to finish; this includes collecting applications, leading the funding review process, consolidating feedback from the review team, and making funding recommendations. Conceive and implement improvements to the grant process to increase efficiency and impact. 

• Collaborate with OWA Regional Leads on the distribution of travel awards for each OWA summit, providing funding to assist OWA member groups with travel expenses. 

• Organize and lead meetings with grantees to evaluate progress. Develop clear guidelines for progress and financial reporting and build out systems and processes to increase accountability. Create an annual report on each grantee's progress, feedback, and overall success.

• Continuously evaluate and enhance the OWA’s Grant Management System (GMS). Maintain up-to-date grant information in accordance with THL’s data privacy policy.

• Collaborate with members of THL’s Legal and Finance teams to ensure timely, efficient, and compliant administration of program grants and travel awards. Develop written contracts in partnership with the Legal team, and maintain effective systems for payment processing.

• Communicate effectively with OWA member groups in both written and verbal formats, answering questions, providing support, and gathering feedback to improve the grant program. 

• Ensure equitable access to OWA funding by providing clear and transparent guidelines, taking regional nuances into consideration in decision-making, and fostering a sense of inclusion and belonging. 

• Maintain positive, collaborative relationships with other funders in the farm animal welfare space in order to connect grantees with opportunities to further grow their influence, resources, and organizational capacity.

• Collaborate with THL’s Development team to develop compelling content and provide reports and data to engage existing and potential donors. Support and participate in donor meetings to showcase the progress of the OWA’s grant program and the performance of beneficiary groups. 

In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.

REQUIRED SKILLS

• Experience: Previous relevant experience in a role involving grantmaking or grant writing, project management, analytics and reporting, and/or communication with a wide variety of stakeholders. 

• Organization and Project Management: Competently and independently prioritizes and manages time to ensure efficient task completion. Solid organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously. Optimizes systems and processes by identifying inefficiencies and implementing improvements. 

• Technology and Data Analysis: Advanced technology skills needed to utilize Salesforce for grant management and leverage collaborative software such as Google Workspace, Slack, and Asana. Ability to collect, organize, and analyze data independently. Ability to generate reports and summaries, identify trends, and provide preliminary insights.

• Verbal & Written Communication: Effective verbal and written communication skills and experience communicating in collaborative spaces with a variety of audiences. Explains ideas clearly and concisely, ensuring messages are easily understood by others. Drafts clear and well-organized reports, presentations, and correspondence.

• Problem Solving and Strategic Thinking: Considers problems from various angles and generates logical and cohesive ideas. Makes decisions independently, demonstrating sound judgment and adherence to organizational policies. Demonstrates an understanding of broader organizational strategy and how individual tasks align with strategic objectives. Initiative, Proactivity, and Adaptability: Adapts to new tasks and challenges, proactively responding to changes and shifting priorities as needed. Seeks out opportunities to take on additional responsibilities and develop new skills. Collaboration and Interpersonal Skills: Actively supports team goals, mentors colleagues, and drives project success. Builds and manages positive relationships with colleagues and external stakeholders, ensuring effective communication and engagement. Ability to navigate difficult conversations and hold others accountable. 

• Global Perspective: Approaches work with a global perspective, taking into consideration the diverse experiences of stakeholders across many different cultures, languages, and political systems. Prioritizes global impact and applies principles of equity and inclusion to decision-making. 

• Financial Acumen: Manages routine budget tasks independently and contributes to the preparation and analysis of financial data; this may include tracking expenses, preparing financial summaries, and ensuring budget compliance.

Hiring Timeline

Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:

• Work Simulation Exercise (completed remotely)

• Interview (via video call)

For full details of our recruitment process please review the document on our website.

Compensation and Benefits

The annual compensation range for this role is $68,473- $83,689 USD, or £38,203 - £46,692 GBP. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individual's total years of related experience when determining their compensation. We have made adjustments in 2025 to consider the market value in each of the countries we work within to ensure pay parity, which are reflected in the posted compensation numbers. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.

Employees in the US enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, pet care & Rx discount plans, working from home, up to 12 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League! Employees in the United Kingdom will enjoy 25 days of annual leave (plus a discretionary unlimited additional paid time off), enhanced parental leave pay, sick pay, up to 5% employer pension contribution, internet allowance, health and life insurance, income protection and other unique leave policies. The Humane League is not the employer of record (EOR) for this position; the successful candidate will enter an employment agreement with a local EOR with whom The Humane League partners.

Equal Employment Opportunity

The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Accommodations

The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the form on our website to let us know the nature of your request and your contact information.

AI Policy

We value original work and thought in the application process; with that being said, please refrain from using artificial intelligence to generate your responses. By submitting this application you agree to comply with this. Violations of this policy may result in being dismissed from the hiring process. If you need a reasonable accommodation to this policy, please see above for more information.

Remote (home-based), Leeds office, or hybrid

£26,000 – £28,000 (pro rata to hours worked)

Part-time, 3 days per week

About brainstrust:

At brainstrust, our mission is to support people living with a brain tumour and their caregivers through every stage of their journey. Our services include a robust programme of support and information, developed to ensure our beneficiaries feel more in control, better supported, more resourced, and less isolated. We are expanding our successful programme of regular events—online and in person— to strengthen our community, share valuable expert information, and empower people with a brain tumour, and those around them, with coaching.

Role Purpose:

As Beneficiary Events Officer, you will curate and promote brainstrust’s revered events programme, which includes regular online webinars and support groups delivered by diagnosis, a growing portfolio of volunteer-led face-to-face meet-ups across the UK, and an annual in-person conference. This role is pivotal in creating a safe, supportive, engaging, enabling and energising environment for the people that need to be better connected, better informed and more confident on their individual journeys.

Deadline for applications is 5pm on 28th February 2025.

Download the recruitment pack to find out more and apply.

About Woman’s Trust
Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.3m and a dedicated team of 40 staff.

The Role
We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You will drive our fundraising strategy, securing income to support our ambitious 2022-2027 goals, including expanding mental health services for young women, launching peer-led groups, and increasing awareness through training and research. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.

Your responsibilities will include:

· Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.

· Strengthening existing relationships to secure sustainable, multi-year funding.

· Leading fundraising growth, aiming for £1.4m in 2025/26 and £3m by 2027/28.

· Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.

· Leading an passionate team of fundraisers to maximise income generation opportunities

Who We Are Looking For
We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.

This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career. You will join a passionate, collaborative team working to create lasting change.

Why Join Us?
We offer:

· A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including trustees with fundraising expertise and a focus on providing income generation and partnership insights.

· The opportunity to shape and expand our fundraising function, developing your career in the process.

· A chance to make a real impact on the lives of women and children.

· Good benefits including:

· Hybrid & flexible working

· 25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.

· Enhanced sick pay

· Cycle to work scheme

· Employee Assistance Program (EAP)

· Mandatory job-related training

· Individual staff professional development budget

If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.

If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!

Closing Date: 28 February 2025

People Beyond Profit Conversations: 5-12 March 2025

Woman’s Trust First Interview: 20 March 2025

Womans Trust Second Stage Conversations: W/c 24 March 2025

This is an exciting opportunity for a skilled Policy Advisor (maternity cover) to join the Work Foundation at Lancaster University. At a time of big changes in the world of work, we are looking for a talented individual who shares our goal to tackle structural inequalities in the UK labour market.

About you

You will be able to undertake research and policy analysis, help secure and manage funded research projects and clearly communicate complex issues to a range of audiences. Experience of building effective internal and external relationships with a wide range of groups including civil servants, academics, politicians, business leaders and workers will be a particular advantage.

The Policy Advisor will support the research team to deliver valuable new quantitative and qualitative evidence and insights. We are ambitious about delivering research that has a positive impact in society, and work closely with workers, employers and policymakers to realise that goal.

Working with us

We are a small, friendly and collaborative team. Flexible working is important to us at the Work Foundation and we’re open to candidates who would like to work flexible hours, part-time, or job share.

This role is London based at our office in Fetter Lane, with a hybrid working arrangement. Our team tend to work part of the week at home, and part of the week on site.

Benefits include a defined benefit pension with the USS Scheme (6.1% employee contribution, 14.5% employer contribution), generous holiday entitlement (25 days plus five university closure days between Christmas and Easter), a Cycle to Work Scheme, a confidential Employee Assistance Programme and a range of other benefits and discounts.

Further information

This is a maternity cover position for 10-months. Please note: it is the normal expectation of Lancaster University that the chosen candidate will be appointed to the minimum point of that grade.

About the Work Foundation

We believe everyone should have access to secure, rewarding and high-quality work. By engaging directly with workers, employers, policymakers and leading academics, we deliver rigorous applied research to tackle structural inequalities in the labour market and improve working lives across the UK.

About Lancaster University

Lancaster University is among the best in the UK. A top 15 university in the three major UK league tables, we are also highly ranked in international league tables such as the QS World Rankings. It has been recognised as a Stonewall Diversity Champion and a Disability Confident employer, and holds an Athena Swan Bronze Award for advancing the careers of women in higher education. The university has several networks focussed on Equality, Diversity and Inclusion, including a Race Equality Network, an LGBT+ staff network and a Parents and Carers’ network.

Terms and conditions

Please note we are unable to offer visa sponsorship for this position. No agencies please.

Principal Recruitment Consultant – Fundraising Specialist

Are you a seasoned recruitment professional with a passion for making a difference? Do you have a proven track record of building successful recruitment desks and driving business growth? If so, we have the perfect opportunity for you!

We are seeking an experienced Principle Recruitment Consultant to join our expanding team in a role focused on new business development within Fundraising. You’ll have the autonomy to grow your own client base and shape a rewarding career in a supportive and flexible environment.

Position: Principal Recruitment Consultant – Fundraising Specialist
Location: Remote, with occasional travel to Buckinghamshire
Salary: Circa £35,000 - £45,000 basic, plus uncapped bonus/commission
Hours: Full-time 35 hours per week, 9 – 4:30pm Monday to Friday

Contract: Permanent

We are a specialist charity recruitment consultancy dedicated to connecting exceptional talent with inspiring non-profit organisations. With a strong reputation in the sector, we are expanding our team to include a Principal Recruitment Consultant specialising in fundraising recruitment.

About the Role
As a Principal Recruitment Consultant, you will take the lead in developing and growing our fundraising recruitment function. This is a 360 recruitment role with a strong focus on business development, relationship building, and delivering excellent service to both clients and candidates.

Key responsibilities include:

• Business Development: Proactively identifying and engaging with new clients within the charity sector to build long-lasting partnerships.
• Desk Building: Establishing and growing a specialist fundraising recruitment desk, becoming the go-to expert for fundraising talent.
• Candidate Sourcing: Using innovative sourcing techniques to attract high-calibre fundraising professionals.
• Client Management: Managing the end-to-end recruitment process, ensuring a seamless experience for clients and candidates alike.
• Market Insight: Staying ahead of industry trends to provide informed advice to clients and candidates.

About You
We are looking for a highly motivated Recruitment Consultant who has a proven track record in business development and is excited by the opportunity to build a client base. Your experience in the recruitment sector, within the Not-for-Profit or charity field, will enable you to quickly develop strong relationships and provide clients with top-tier service.

Key Skills and Experience:

• Proven experience in recruitment within the Charity and Not-For-Profit sector, with a strong focus on new business development and client acquisition.
• Ability to independently build and manage a sales pipeline, from lead generation to deal closure.
• Excellent communication, negotiation, and relationship-building skills.
• A consultative approach to understanding client needs and matching them with tailored recruitment solutions.
• Self-starter with a results-oriented mindset, eager to achieve and exceed targets.

Why Join Us?

• An exciting opportunity to build your own desk with uncapped earning potential.
• A competitive salary with an uncapped bonus/commission structure (OTE Circa £80k - £90k).
• Remote working flexibility, with occasional travel
• A commitment to professional development, with mentoring and career growth opportunities.
• Opportunity to grow and shape the fundraising recruitment function within a specialist consultancy

If you're passionate about sales, business development, and making a positive impact in the Not-For-Profit sector, we’d love to hear from you!

Other roles you may have experience in could include: Recruitment Consultant, Recruitment Executive, Recruitment Manager, Senior Recruitment Consultant, Charity Recruiter, Fundraising Recruitment, Charity Recruitment, Non-Profit Recruitment, Executive Recruitment, Recruiter.

This is an exciting opportunity for the right candidate to join Open Door as a Data Coordinator for our year-long "Impact and Evaluation" research project, funded by The Prudence Trust. Attached you will find the application pack detailing job description, purpose and responsibilities of the role.  We have specified the essential and desirable personal skills and attributes we are looking for in applicants.  In addition, we have included general staff responsibilities and information about working with Open Door.

Role Overview: We are seeking a detail-oriented and organised Data Coordinator to join our team. This role is crucial in ensuring that our data management practices are accurate, efficient and compliant with relevant regulations. This role is an opportunity to contribute to the wellbeing of young people in Haringey by ensuring that Open Door's data management practices are robust and reliable, giving us the metrics that we need. The Data Coordinator will contribute significantly to the overall effectiveness of our data system, in particular auditing the mapping of Open Door’s data systems to coordinate data for the newly funded Impact Evaluation project.

About the Impact and Evaluation project:  Open Door seeks to gain a deeper understanding of its impact on young people's mental health by analysing data from individuals supported during 2023/24 and 2024/25. We have existing comprehensive and robust data at Open Door, including clinical outcome measures, service user feedback, demographic data and more, and are now seeking to analyse this large dataset to evaluate and improve our services. We are seeking to better understand who benefits the most from our services and identify those for whom our impact is less significant. 

About Open Door: Open Door is a Young People’s mental health charity, that has been based in the London Borough of Haringey for 48 years. It aims is to improve the mental health and life-chances of young people in Haringey, by providing access to effective psychotherapy and counselling.

We provide an ‘Open Door’ to free, high quality psychological therapy to 12–24 year-olds delivered by experienced and highly trained clinicians. Open Door also supports parents and carers, struggling with the issues their children face. We aim for access to our service to be as simple as possible and over half of those we support self-refer. 

Many young people who come to us are experiencing significant mental health difficulties and have faced barriers to statutory services.

Open Door delivers evidence informed practice and has been commended for our ambitious approach to outcome driven care.  We have recently been shortlisted for a Health Service Journal (HSJ) Award for our work improving the mental health of young people, who have been impacted by inequality, in Haringey. 

Open Door is community embedded, integrated into the local mental health infrastructure, commissioned by North Central London Integrated Care Board and part of the Haringey Child and Adolescent Mental Health Service single-point-of-access.  We have a strategic voice which is used to advocate for young people’s mental health and influence practice. Last year we supported nearly 900 young people, parents and carers and offered over 9000 appointments.

This is an exciting time to join Open Door. The candidate will be part of forming and developing a new, small in-house data and evaluation team, to undertake this evaluation of our clinical service. 

The Veterans’ Foundation, established in 2016, is one of the country’s fastest-growing military charities, with a passion and purpose for improving the lives of those within the armed forces community, by raising funds which are then awarded to organisations that have a real impact on veterans, those currently serving in the armed forces and their families.

To support the organisation on their exciting growth journey, we are seeking a dynamic, creative and innovative individual to step into the role of Chief Executive. You will work closely with a range of stakeholders to build the profile of the organisation, identify and attract new income generating opportunities, and expand our footprint and contributions.

Overview of the Chief Executive Role

Key Responsibilities:

• Working with the Trustees to set, develop and deliver on the strategic priorities of the organisation, focused on increasing their impact and reach.
• Being responsible for overseeing the operational activities of the Veterans Foundation.
• Taking on an ambassadorial role, being the key spokesperson for the organisation, and managing relationships with key external and internal stakeholders such as veterans, donors, Government agencies, and their contractors Bee Ethical.
• Encouraging income generation activity, by cultivating and stewarding relationships with donors, and identifying innovative opportunities to increase funding.
• Overall responsibility for designing, implementing, and evaluating programmes, and services, to ensure they meet the needs of members.
• Providing leadership to the senior management team, encouraging a positive workforce culture, and a high-performing team.

The Ideal Candidate:

• Proven strategic leadership skills, either within the public or private sector.
• Experience of operational management, including budgetary responsibilities, commercial contract management, and the ability to influence, network, and raise the profile of an organisation.
• An empathetic individual, with an understanding of the challenges that veterans may face including wellbeing, mental health, homelessness, and addiction, and a passion for the purpose of Veterans Foundation.
• Previous exposure to fundraising operations, including diversifying income generation streams, developing relationships with potential donors, and raising the profile of the organisation.

Closing date for applications: Thursday 6th March 2025

Drive Impact and Help Protect Our Planet

Seeking a passionate Fundraising Executive looking to make a real difference. We’re an innovative environmental charity working to protect the world’s wildlife and wild places. Join our team and help drive transformational change through innovative fundraising.

As our Fundraising Executive, you won’t just be raising funds – you’ll be powering groundbreaking conservation projects, protecting endangered species, and fighting climate change. You’ll build strong relationships with donors, create compelling grant applications, and develop creative fundraising campaigns that inspire action.

We need a dynamic and driven individual who:

• Has at least two years’ experience in fundraising, bid writing, or new business development.
• Possess strong story-telling and communication skills, confident in writing funding proposals and making financial asks.
• Thrives in a start-up culture, bringing fresh ideas and innovative fundraising solutions.
• Is proactive and data-savvy, using insights to shape and enhance fundraising strategies.
• Shares our passion for the natural world and wants to be part of something groundbreaking.

What We Offer

• Flexible Working: Hybrid role with at least one day a week in our London office.
• Career development opportunities and training.
• Great benefits: 25 days leave (pro rata), pension scheme, birthday leave, conservation day, and free perks at our co-working space.

Apply Today!

If you’re ready to take your fundraising career to the next level and make a lasting impact on our planet, we’d love to hear from you.

Let’s change the future, together

As Associate Director, you will play a pivotal role in the development and implementation of our practice work and delivery partnerships as part of our think-do approach. You will do this by working collaboratively with community businesses, governments, organisations, and networks at national, regional and local levels. This may involve convening partners to build a shared understanding of the challenges facing communities, codesigning and testing place- or service-based innovations involving community businesses and other partners and sharing what we learn to bring about broader changes to policy and practice. The role requires an ability to both identify opportunities and execute those opportunities. You will lead a team of six as well as work with passionate professionals across our organisation to amplify the efforts of community businesses and put them at the heart of a fairer economy.

For further information about us and our current priorities to build community power, finance the future economy, and take back the high street please see Power to Change - We back community business from the ground up.

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

Business Development at Refugee Council

We operate two main service departments supporting refugees (resettlement, employment, and integration) and people seeking asylum (casework, therapeutic support, and social support for adults and children. We also have a smaller Practice Development team supporting Refugee Community Organisations and frontline practitioners to develop their skills and capacity to meet the needs of people seeking asylum and refugees. Our Business Development team sits within our Fundraising and External Affairs team and works closely with our services directorate.

The purpose of this role is to bolster the resource of our Business Development team in order to build the foundations for statutory income generation for Refugee Council in the immediate term and for the future. The key elements of the role are to:

• Identify the appropriate statutory commissioners to liaise with when presenting our service models. This is a time intensive task that requires research via different platforms and networks (e.g. LinkedIn, web searches, internal colleague contacts, and related market insights).
• Assess feedback and insights following engagement with commissioners, identify patterns and opportunities, and contribute towards Business Development’s funder engagement and fundraising strategy.
• Prepare background documents, such as up-to-date context statements and summaries, for use in proposals, tenders, service models, and related Business Development products. Lead on various administrative tasks to support the function of the Business Development team, such as completing selection questionnaires for competitive tenders.

Main Duties and Responsibilities

Research:

• Our Business Development Officer will lead the researching and mapping statutory commissioners, service delivery partners, and providers to produce a clear picture of service delivery landscape, commissioner interests, and commissioning trends to inform business development strategies across our geographical hub areas.
• They will identify appropriate and influential statutory commissioners (via internal colleagues, LinkedIn, online searches, and related sources) for Business Development colleagues to contact. Through their detailed research they will build an in-depth understanding of commissioner roles and remit, interests, and priority areas of work that will help us influence statutory commissioners.
• They will lead on developing and maintaining content-rich, in depth evidence-based summaries on clients’ and commissioners’ evolving needs for use in proposals, tenders, service models, and strategy documents. These summaries will be highly persuasive and enable to team to influence funders. They will be required to analyse complex data and evidence presenting asylum and refugee trends and figures as well as statutory funding available across a range of sources.

Contract: Fixed term until 31/10/2025.

Hours: Full-time, 35 hours per week (would be open to part time working of 28 hours for the right candidate).

Location: Negotiable.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 14 February 2025.

Interviews: 19 - 27 February 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Hybrid working, split between:

• House of Sport, 190 Great Dover Street, London, SE1 4YB

• Remote work from home

The expectation is for the successful candidate to spend 1–2 days per week at the House of Sport with the Upshot team, with the remainder working remotely. Additional in-office days may be required depending on business needs. Some travel may also be required to attend conferences and events.

About Upshot Systems CIC:

Upshot Systems CIC is a community interest company (CIC) dedicated to supporting non-profit organisations to manage, monitor and evidence their social impact. Upshot has a unique story born out of a need for organisations to explain to the outside world the change they are creating. Originally created at the Football Foundation, Upshot was built to help funders and deliverers collect good data, understand their progress and report on their impact.

Working at the intersection of technology and impact, Upshot has extensive reach, working with over 1400 organisations around the world and has a rich history of delivering value for our many loyal clients like Lord’s Taverners, Premiership Rugby, Rank Foundation, London Youth and Blackpool Council.

Our mission is to build a global community of impact-led organisations who use data to make better decisions to serve their communities. We do this by providing capacity building support around good impact measurement practices, giving access to our state of the art SaaS tool to help organisations collect good data and support organisations with data visualisation and storytelling.

We are now in a position to scale our impact to new international markets and become a global driver of effective use of data and stories by non-profit organisations. To grow to our potential we need additional leadership, expertise and vision on our Senior Leadership Team and are looking for a skilled professional to join us.

Role Overview

The COO will be responsible for overseeing and improving Upshot’s internal operations, ensuring effective delivery across HR, finance, operations, legal, data protection, and board management. As a senior leader, the COO will act as the internal face of the business, inspire innovation, and support the CEO in executing Upshot’s strategic vision.

This is a new pivotal role for a strategic and hands-on operator who thrives on building scalable systems and fostering a positive company culture in a purpose-driven organization. As Upshot currently outsources most of these functions and responsibility is spread across the team, this role requires a doer—someone who isn’t afraid to roll up their sleeves, dive into details, and make a tangible impact across the business.

Key Responsibilities

HR and Team Culture

• Oversee HR policies, processes, and issues, liaising with the outsourced HR team.

• Manage payroll, employee benefits, and team culture initiatives.

• Champion learning and development opportunities for staff.

• Foster a collaborative and inclusive workplace culture.

Finance

• Lead financial planning, budgeting, and forecasting.

• Oversee client renewals, working closely with the Head of Account Management

• Liaise and manage the outsourced accountant and bookkeeper.

• Manage financial systems, including Xero, ensuring compliance and accuracy.

Operations

• Streamline systems and tools to drive internal efficiency.

• Oversee our CRM system and data accuracy across the team.

• Analyze operational data, identify efficiencies, and implement solutions.

• Manage insurance and other organizational administrative needs.

• Act as the point of contact for our outsourced IT management company and other suppliers

Data Protection and Cybersecurity

• Oversee Upshot’s data protection policies and compliance with regulations.

• Lead the internal Data Protection Champions team.

• Work with legal advisors on data and operational matters.

Board and Strategic Support

• Support the CEO with board management and reporting.

• Draft board papers and present insights as required.

• Contribute to strategic discussions and decision-making.

• Implement enhanced monitoring and reporting frameworks to track and improve performance, risk identification and mitigation, and deliver agreed outcomes. 

• Maintain, monitor and report on agreed operational delivery plans and KPI measures throughout the year

Commercial and Business Development

• Work with the CEO and Head of Growth to diversify income streams.

• Support global expansion initiatives and partnerships.

• Collaborate with the Head of Account Management to scale client operations.

• Cultivate productive relationships with external stakeholders, sector leaders, charitable and statutory agencies, suppliers, partners and clients, ensuring Upshot is well positioned to capitalise on potential business opportunities.

Product and Client Success

• Work closely with the Head of Product to ensure operational alignment with product goals.

• Provide strategic input to help the Account Management team enhance client experience as the client base grows.

Leadership and Innovation

• Drive operational efficiency, effectiveness and high performance across the team.

• Cultivate a high-performance culture within the team, creating the conditions for continuous improvement, innovation, collaboration, accountability and psychological safety.

• Represent Upshot at events, conferences, and other public engagements to promote and advocate for the organisation’s mission and initiatives.

• Identify and implement innovative solutions to drive the company forward.

• Support staff growth and provide leadership as the team scales.

Additional Information

As Upshot grows, the COO role will evolve to include line management responsibilities and broader strategic input across the business.

Person Specification

Advanced Knowledge of:

• Internal operations management, including HR, finance, and IT systems.

• Cybersecurity and data protection practices.

• Budgeting and financial planning tools, such as Xero.

• Advanced Excel skills

• CRM systems and operational analytics.

Proven Experience in:

• Providing senior leadership at the same or similar level within another comparable organisation, or organisation in an adjacent field.

• Financial management, including budgeting, forecasting, and overseeing renewals and contracts.

• Scaling internal systems and processes in a growing organization.

• Managing outsourced partners, including HR, IT, Legal and accounting services.

• Board reporting and strategic collaboration with leadership teams.

• Fostering team culture and delivering employee development initiatives.

• Supporting international expansion or scaling operations across multiple markets.

Other qualities include:

• Strategic thinker with a hands-on approach.

• Excellent communication and collaboration skills.

• Strong analytical and problem-solving abilities.

• Passion for data-driven insights and operational excellence.

• Enthusiasm and interest in the nonprofit sector

If you are interested, please fill out the short form and complete your application on our website before 11.59pm on Sunday 16th March 2025. Interviews are planned to be held the week commencing 31st March and the 7th April 2025.

Role Title: Global Benefits Lead

Contract Type: Regular

Reporting To: Director, Compensation & Benefits 

Program/Department/Unit Name: People and Culture 

Location 

London, Dakar ​

Team Name: Compensation and Benefits ​Team

Role Purpose 

The Compensation and Benefits Team are responsible for the design and delivery of the Compensation and Benefits policies, programs and processes that support the development of the organization and enhance its ability to recruit and retain staff and collective ability to enable the organization to be successful in meeting its long-term strategic objectives

Key Responsibilities 

As Global Benefits Lead you will: 

• Work with Director, Compensation & Benefits and benefits brokers to develop and maintain global benefits policies, programmes and practices to support the changing and evolving needs of the organization

• Maintain knowledge of and analyse government regulations, benefit program trends, and prevailing practices among similar organizations, recommend changes as needed 

• Evaluate the effectiveness of existing policies, programmes and practices to ensure their continued relevance and effectiveness 

• Oversee the management of our benefits vendor relationships, consultant relationships and contracts 

• Update and maintain internal global benefits dashboard and track renewals 

• Monitor legislative updates and global benefit trends 

• Develop and maintain effective communication strategies and ensure all benefit programs are fully understood and appropriately valued by employees. 

• Build the relationships and governance structures internally and externally to provide effective scrutiny and oversight of Global Benefits practice 

• Provide support during labour group negotiations 

• Work with the Finance department regarding global benefit budget 

Key internal relationships 

• Compensation Colleagues 

• Advisory Partners 

• Finance

• Employee Service Center 

• Labor groups 

Key external relationships 

External brokers and vendors 

PEO 

The ideal candidate

• Strong expertise in benefits practice with particular emphasis on the global market, specifically in at least a few of the jurisdictions of London, Berlin, Brussels, Amman, Seoul, Rio de Janeiro, Bogota, Mexico City, Nairobi, Johannesburg, and Dakar

• Knowledge of laws and regulations pertaining to associate benefits 

• Experience working with benefit brokers 

• Effective project management skills 

• Strong analytical, research and problem-solving skills 

• Strong organizational skills and attention to detail 

• Provides strategic leadership and discipline, people management, and consensus building 

• Elicits in others the commitment, passion and patience needed to sustain a collaborative enterprise 

• Strong analytical and problem-solving skills 

• Ability to build effective relationships with a range of internal and external stakeholders 

• Sound presentational and communications skills

• Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity

• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism and social justice 

• Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace 

• An excellent knowledge of English

• Knowledge of Spanish, French, German, Portuguese, Arabic or other languages is desirable but not required. 

What we offer

• Exceptional opportunities to learn, grow, and make an impact; from a generous annual professional development allowance for every employee to onsite training and learning conversations with visiting experts.

• Excellent benefits and perks to promote well-being and a healthy work-life balance, including:

  • Generous time off, as well as our standard Open Society close at year-end (where vacation days are not required) and flexible work arrangements.

  • Employer-paid health insurance and dental plans for individuals and families (no employee contribution required).

  • Exceptional retirement savings plan (non-contributory for employees) and life insurance.

  • Progressive paid parental leave, reproductive and family planning support, and much more.

  • Free, healthy, world-cuisine-style lunches or tokens (where our office does not have the scale for café facilities).

• A commitment to nurturing a diverse and inclusive workplace, so you can bring your whole self to work and make a positive impact.

Who we are  

Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems. 

Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take. 

Additional information  

Open Society Foundations is an equal opportunity employer. We are committed to building an inclusive workforce that reflects the communities we serve. We actively seek applications from talented individuals across all backgrounds, identities, and lived experiences—particularly those from marginalized and underrepresented groups. Each candidate is evaluated solely on their unique qualifications, without discrimination based on race, age, sex, religion, ethnic origin, nationality, gender identity or expression, sexual orientation, disability, pregnancy and maternity, or any other legally protected characteristics. Reasonable adjustments are available for candidates with disabilities.

Competitive rates of pay apply.

Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.   

We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.glob

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