Marketing And Fundraising Manager Jobs in London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Coordinator
Purpose
To implement the annual communications and marketing plan
Responsible to
Associate Director of Programmes and Business Development
Responsible for
None
Working with
Colleagues within the Fundraising and Communications Department, the wider
organisation and external contacts as necessary
Location
Hybrid with frequent travel to London office
Post
Full time
Period
Permanent
Grade
3.X
Salary
GBP 37,687
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.
Summary of Key Responsibilities
Key responsibilities include:
- Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
- Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
- Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
- All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.
Social Media and website
- Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
- Manage a calendar of social media and website activity
- Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
- Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
- Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
- Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
- Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
- Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.
Marketing
- Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
- Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
- Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
- Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
- Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
- Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
- Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.
Additional
- Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
- Contribute to the development of the fundraising and engagement strategy
- Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
- Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
- Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
- Identify ways of streamlining processes and improving ways of working within the charity
- Ensure individual compliance with RedR policies and processes
- Undertake other tasks as reasonably requested by the CEO and Associate Director
Specification
Essential
- Experience working in the charity sector
- Demonstrable experience covering a broad range of communication methods, such as:
- Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
- Building a case for support
- Using a Content Management System (CMS)
- Strong digital skills and an awareness of the importance of digital information in the sector.
- Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
- Experience maintaining websites and social media, including producing effective content
- Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
- Ability to research and identify communications opportunities
- Excellent attention to detail, especially in written work
- Ability to work well with a wide range of people from diverse backgrounds
- Up to date knowledge of key humanitarian or development issues and trends and
- commitment to the international disaster relief sector and RedR’s aims and objectives
- Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
- A commitment to the mission and values of RedR
Desirable
- Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
- Experience using MailChimp
- CIM certificate in Marketing
- A good understanding of Google Analytics
- Video editing experience
- Experience of working for an international NGO, preferably in the humanitarian or international development sector
What We Offer: Your Well-being, Our Priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:
Well-being & benefits
- 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
How to apply:
Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).
Team: Innovation
Location: Remote
Work pattern: 21 hours working each Wednesday, Thursday & Friday
Salary: Up to £24,817 per annum (pro rata of £41,363)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Innovation Officer:
- Leading collaborative innovation cycles and sprints using an insight led innovation approach to develop new products and optimise existing activity
- Support the Innovation Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
- Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
- Support the development of an innovation culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the innovation process and techniques into their work
About the Strategy, Knowledge & Innovation team:
- We sit within the Strategy, Knowledge & Innovation team
- Our team is responsible for shaping and building innovation across our directorate to deliver income growth and drive awareness across a diverse audience
- We currently have a team of 4, 5 once vacancy is filled
What we’re looking for in our Senior Innovation Officer:
- Experience of working within Fundraising
- Experience of supporting the delivery of an Innovation Strategy
- Significant experience of project management including stakeholder management & innovation projects
- Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
- A good working knowledge of fundraising disciplines
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 12th November 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Job Purpose:
We require a bright, helpful, committed and adaptable temporary administrator to provide daily support to our IG Team. The primary focus of the role is to support the IG team with various administrative duties across donor recruitment, development and legacy fundraising.
The successful candidate will gain exposure to and experience of all aspects of fundraising and marketing at MSF and will be treated as a full member of our team.
Knowledge, Skill & Experience:
-
Demonstrable interest in fundraising and/or marketing and considering a future career in this area.
-
Strong communication skills – written and oral (fluent in English).
-
Good attention to detail.
-
Willingness and ability to manage multiple administrative tasks. Adaptability and the capacity to adapt to the conflicting needs of several busy teams and juggle multiple tasks.
-
Ability to carry out reporting and analysis.
-
Good working knowledge of Microsoft excel and word.
-
Experience working on a CRM database and experience in data input.
-
Professional, efficient and highly organised.
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Genuine interest in, and commitment to, the humanitarian principles of MSF.
-
A highly organised individual with a keen eye for detail, looking to gain experience in fundraising. A team player with excellent interpersonal skills and a proactive approach.
Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
How to Apply:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
13 November 2024, 11.59pm (GMT)
Incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
We are seeking a Legacy Giving Manager to develop strong, gospel-centered partnerships with a growing community of legacy pledgers. You’ll craft compelling propositions that give pledgers confidence their legacy gift to LCM will create a lasting gospel impact. You’ll provide them with meaningful ways to connect with LCM, so they can understand the impact of their gift more deeply.
You’ll also collaborate with external specialists and LCM’s finance team to ensure a sensitive, relational approach with family executors, while handling the efficient, accurate administration of all legacy gifts to meet audit standards.
The successful candidate must be able to demonstrate:
- Have at least two years fundraising experience
- Excellent experience of creating fundraising or marketing campaigns with a compelling call to action
- Proven experience of growing income through relationship fundraising
- Experience of managing projects involving internal stakeholders and external suppliers
You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.
Hours: Full time, 40 hours (inclusive of lunch breaks)
Location: Hybrid, London (min on-site two days per week)
Closing date for applications: Tuesday 26th November 2024.We may interview applicants before the closing date.
Charisma vetting interviews must be completed by close of play on Friday 29th November.
A note from Charisma
Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 22 years’ experience working as a consultancy who support inspiring professionals find the perfect roles in transformational organisations.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £31,646 (outside London); £33,318 (London-based) FTE
- 35 Hours
- Permanent contract
- Remote (home based) or Bristol or London
- Closing date: 3 November 2024
- Interviews: During week commencing 11 and 18 November 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Legacy Marketing Officer to join our Individual Giving and Legacy Team.
It’s an exciting time to join the Legacy Team as we are embarking on a new era for legacy and in memory giving at Young Lives vs Cancer. In memory giving and gifts in Wills left to us by our supporters are essential to ensuring we can help generations of children and young people who will sadly be living with a cancer diagnosis. We are looking for a motivated and enthusiastic Legacy Marketing Officer to play a pivotal role in supporting the Legacy Marketing Manager to plan, implement and deliver legacy and in-memory strategies.
The Legacy Officer will work on a range of legacy and in-memory campaigns, materials and supporter centric journeys across multiple channels. As a team we will maximise legacy and in memory giving and acquire new legacy and in memory supporters, as well as nurturing existing supporters who have expressed an interest in leaving a gift in their Will for the future of Young Lives vs Cancer’s work.
The role will suit a passionate and creative individual who thrives on working collaboratively and who is able to manage end to end projects and supplier relationships. There will be a need to analyse data to monitor performance as well as identifying trends and opportunities. Fulfilment mapping is also a key element of the role as well as being comfortable presenting in person to colleagues and suppliers.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Supporting the development, implementation and delivery of the legacy marketing and in memory strategies
- Developing, planning and delivering specific projects and campaigns
- Supporting the delivery of campaigns and communications, including the production of materials, audience and channels selections
- Producing analysis of results and campaign summaries.
- Playing a pivotal role in creating an internal culture to maximise legacy and in memory giving
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Strong creative direction
- Project management
- Research and analytical skills and the ability to manipulate data sets to produce statistical and written reports
- A good understanding and experience of working with databases
- Experience of working with Excel, Word and PowerPoint
- Excellent communication skills, written and verbal.
- Strong interpersonal skills
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Fundraising Officer
Reference: SEP20241259
Location: Home based/RSPB Cymru
Salary: £26,379.00 - £28,319.00 Per Annum
Hours: Full-time 37.5 hours per week
Contract: Permanent
Benefits: Pension, Life Assurance and Annual Leave
Introduction
This is an exciting role within the Fundraising team in Wales that will enable RSPB Cymru to deliver impact. The role will primarily focus on high value including grants, charitable trusts and corporates, generating funds and support for the RSPB against annual income targets and contributing to the organisation's' purpose of saving nature. This role is home based (within Wales preferably), with travel to meetings in a range of locations and some overnight stays required.
What's the role about?
As Fundraising Officer you will be part of a busy fundraising team within RSPB Cymru, proactively researching and pursuing funding opportunities and relationships that meet the need of Wales Delivery Plan and overall strategic objectives of the RSPB.
You will work to agreed income targets, maximising funding opportunities and playing your part in delivering the agreed fundraising plan, working with a range of departments on specific projects to meet funder and project timescales.
You will be responsible for managing the delivery of funding conditions to maximise revenue and maintain positive supporter relationships. You will compile financial claims and monitor and report progress, and action needed against targets and KPIs to stakeholders to ensure appropriate oversight of income streams.
You will play a critical role in updating and utilising contact databases and CRM systems to ensure accurate records are kept to facilitate effective contact management across the organisation.
You will provide excellent customer experience to all existing and potential funders, donors and supporters to ensure ongoing relationships, future donations and support, and safeguard the RSPB's reputation and brand.
Essential skills, knowledge and experience:
- Working knowledge and application of relevant Chartered Institute of Fundraising, Fundraising Regulator and Charities Act regulations and guidelines.
- Relevant understanding of fundraising, including supporter motivations
- Excellent written and verbal communication skills with the ability to interpret complex information and present it with clarity.
- Persuasive negotiator with the ability to influence.
- Competent user of Microsoft Office.
- Able to work under own initiative and prioritise work in order to get the right things done, with the confidence to ask for support and direction where needed.
- Able to develop and maintain excellent relationships with external and internal stakeholders, delivering a high level of customer service to a variety of audiences.
- Good level of numeracy; ability to analyse data, identify trends and make recommendations for change.
Desirable skills, knowledge and experience:
- Working knowledge of fundraising and Welsh fundraising landscape
- Welsh speaker
- Management of volunteers
Closing date: 23:59, Monday, 18th November 2024
We are looking to conduct interviews for this position from 2/12/24.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Job Title: Senior Fundraising Officer (Retention and Mid-level)
Location: London/Hybrid
Salary: £40,064.15 per annum
Weekly Hours: 35
Reference: YMC1054991
YMCA England & Wales is looking for a Senior Fundraising Officer to join our dynamic Public Fundraising Team. If you are you passionate about making a difference in young people's lives while driving impactful fundraising initiatives then you could be instrumental in growing income streams, developing supporter engagement, and ensuring a steady and reliable flow of donations year after year.
About Us
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We’re committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
- Fundraising for distribution through initiatives such as our RoomSponsor programme
- Fundraise to support YMCAs and fund our policy, campaign and research work, that changes the lives of young people
- Help YMCAs fundraise themselves by providing assets, propositions and advice for local YMCA fundraisers
What You’ll Do
As our Senior Fundraising Officer, you’ll take the lead on several key fundraising initiatives, including:
Developing retention strategies: Engage with regular donors to uplift their contributions through multi-channel approaches (mail, email, phone).
Strengthening relationships: Implement donor reactivation and communication programmes to keep supporters engaged and appreciated.
Growing mid-level giving: Identify new high-value donor prospects, improve stewardship, and test innovative ways to grow income.
Campaign management: Lead on end-to-end campaign activities, ensuring timelines, budgets, and performance metrics are met.
Collaboration: Work closely with internal teams, external agencies, and suppliers to ensure successful fundraising campaigns and initiatives.
Innovation & Growth: Stay on top of market trends and explore new ways to expand our direct marketing programme.
Who We’re Looking For
We’re seeking someone who is driven, creative, and highly organized. You’ll need experience in fundraising and campaign management, with a knack for building relationships and developing strategies that optimize income and donor engagement.
This role reports to the Senior Fundraising Manager (Retention & Roomsponsor Partnership) and works closely with a vibrant team, including the Senior Officer (Roomsponsor). You’ll also have the opportunity to collaborate with YMCAs across the country and directly impact the lives of young people.
If you're ready to take on a rewarding role in a supportive, purpose-driven environment, we’d love to hear from you!
Please apply today with cv and cover letter and help us continue to build a better future for young people across England & Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.
The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.
Key Responsibilities
· Continue to build our visibility and relationships with other organisations
· Research and prepare the submission of grant and trust applications
· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme
The client requests no contact from agencies or media sales.
Communications Project Manager
Contract: 6 Months Fixed Term Contract, Full Time, 35 hours per week
Salary: £48,314 - £50,729 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Communications and Project Manager to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Communications Project Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role sits in the Communications department, which is part of WaterAid’s Communications and Fundraising Directorate. The Communications department is critical in building the brand and profile of WaterAid in support of delivering the Global Strategy, with a specific focus on the growth of our fundraising, advocacy, and campaigning goals.
The department is a collective of 5 distinct teams: Brand & Strategic Comms, Creative Content, Digital & Content Experience, Media & Talent and Communications Planning. Within each discipline is a highly skilled and diverse team of industry leading specialists and experts, who come together to drive a strategic approach to communications to deliver on the organisations mission.
About the Role:
AThe Communications Project Manager is responsible for leading the project management and the delivery to 2 discreet pieces of work at WaterAid UK. The first, a major global marketing campaign, and the second, a piece of sector leading research.
The role will work across teams and departments to coordinate, steward, and facilitate the success of the projects through active stakeholder and task management, project transparency and supporting collaboration. They will ensure alignment with the set strategic goals of each project, drive key milestones and co-ordinate cross functional delivery teams.
This role is for an experienced project manager who is skilled in navigating complex environments, is a highly skilled communicator, and holds an understanding of communications as a marketing discipline.
You’ll also:
Facilitating Decision Making and Delivery Progress
- Chair and coordinate delivery groups and be accountable for delivery of the project on time, on budget and to a high standard of work.
- Ensure key milestones are completed to appropriate timelines.
- Responsible for the delivery of key drivers of progress such as briefs into specialist teams including analytics, market insight, creative content.
- Support the delivery teams to make decisions and commit to actions. Resolve project challenges quickly by analysing issues, surfacing progress options, and implementing solutions to keep the project moving forward.
- Support representatives within delivery teams to take ownership of their remits and actions – helping unblock challenges, holding them accountable to actions and managing up to steering teams.
Managing Stakeholders
- Work across teams and departments to understand stakeholder needs and support and influence stakeholders to understand each other’s needs.
- Make sure stakeholders are kept up to date and brought into conversations as appropriate for their remit.
Ensure Project Retrospective
- Track project outcomes against defined Key Performance Indicators (KPIs) and objectives.
- Schedule and host project evaluation meeting.
- Write up final project evaluation, including evaluation of project management processes and learning for future.
Project Documentation and Administration
- Define and deliver key documentation of the project including decision making accountabilities, transparent timelines and milestones, assigned responsibilities, communications plans, defined outcomes etc.
- Track and raise dependencies with the delivery team – ensure progress is happening in a logical and feasible order.
- Develop (through collaboration within the delivery groups) project KPIs to meet set Objectives and Key Results (OKRs) or defines outcomes.
Budget Control
- Manage and track project budget, control expenditure and optimise resource allocation.
About You:
- Experience in leading complex projects with large numbers of senior stakeholders.
- Experience in establishing lines of delivery process where complex interdependencies exist.
- Flexible and responsive. Able to adapt to changing environments and priorities as situations develop. Able to support delivery teams to navigate these environments while maintaining progress and quality of output.
- Extremely organised and attention to detail, with a meticulous focus on project details to ensure quality and accuracy in all deliverables.
- Strong verbal and written communication skills, with the ability to engage, influence and update multiple teams, both in the UK and overseas, and key stakeholders effectively.
- Time Management: Ability to manage and prioritise tasks to meet deadlines and keep projects on schedule
- Risk Management: Proficiency in identifying, analysing, and mitigating project risks.
- Negotiation. Able to manage negotiation between multiple stakeholders, ensuring all are heard while still progressing action and maintaining positive working relationships
- Experience in managing budgets for complex projects.
Although not essential, we also prefer you to have:
- Project Management qualifications.
- Experience working in the delivery or strategy of a communications or marketing function.
- Experience working at or with INGOs, including cross-border working.
- Proven experience in using project management technology or ability to quickly pick up such tools.
Closing date: Applications will close at 23:59 on 13th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Digital Content & Campaigns Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The newly-created role of Digital Content & Campaigns Manager will sit within the National Communications Team to support the delivery of key charity and federation-wide objectives.
As part of our mission to empower people affected by homelessness and poverty, the role will work to harness the potential of multimedia content to demonstrate the breadth of our activities and impact, but also raise the voices of people who have experienced homelessness
The role will be instrumental in the implementation of an evolved Emmaus brand language and visuals across websites, social media and other digital channels, and will work to embed measurement and monitoring processes to grow our reach.
Working with the National Communications Manager, the role will be central to the delivery of communications, fundraising and influence objectives with a strategic focus, while being hands-on in delivering standout content.
Who are we looking for?
Emmaus UK is looking for a team player who will lead our digital activities to shout louder about the transformative work of Emmaus UK and the wider Emmaus federation, by engaging existing audiences through powerful storytelling..
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 4 or 5 days a week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 9am on Friday 15 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 25 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Patron Fundraising Executive
Location: Head Office (Regents Park, NW1 4RY)
Department: Fundraising
Salary: £36,750 per annum
Vacancy Type: Permanent
Business Area: Enabling Functions and Professional Services
Purpose of the role
ZSL’s Patron Executive will maximise fundraising revenue for ZSL through our Patron programme and will drive forward our wider mid-value donation portfolio. The postholder will be responsible for the recruitment, cultivation and engagement of our Patrons, underpinning strategic areas of delivery and generating essential income. The Patron programme is currently under review, and the postholder will support and lead on the review and will launch the new strategy and programme
Key responsibilities:
- Lead on the management of the Patron programme and mid-value donor portfolio.
- Will manage the day-to-day delivery of the Patron programme including coordinating the renewals process and responding to enquiries.
- Develop and deliver the recruitment to the Patronage programme, effectively promoting the programme across a range of audiences. Work with colleagues to identify and recruit prospects to the programme and deliver retention activity to uplift individuals to Patronage
- Develop and deliver the retention programme for Patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and engagements, including events.
- Support the Senior Philanthropy Manager and Development Director to increase income and develop other fundraising opportunities.
About You
- Experience in fundraising and donor development in the charity or cultural sector, or in membership engagement.
- Experience in maintaining a network of contacts through stewardship, cultivation and donor management
- Experience in supporter retention which may include events and communications
- Knowledge of fundraising regulations and best practice including Gift Aid and GDPR
- Excellent interpersonal, communication and presentation skills
- Proficiency in using MS office suite and presentation software.
- Numeracy skills to work with budgets and financial reporting
- A positive and enabling attitude and a pro-active, creative approach to problem-solving
- Ability to think creatively with strong influencing skills
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
Closing date: Sunday 3rd November 2024
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser North-East
Brain Tumour Research is looking for a Community Fundraiser to provide support, and to help our donors and supporters fundraise, building connections to ensure a lifetime relationship between the charity and individual.
Position: Community Fundraiser – North-East (Maternity Cover)
Location: Home based covering Yorkshire, Tyne and Wear, Northumberland, County Durham and Cleveland
Salary: Circa £28,500 per annum
Hours: Full time, 35 hours per week
Contract: Fixed term, Maternity Cover
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As Community Fundraiser for the North-East, you will help deliver our strategic plans and objectives, by generating and growing income through community fundraising activities. Our community fundraisers also help raise awareness by engaging people with our work, and recruiting and supporting the fundraising of individuals, challenge event participants, our Fundraising Groups and Charity of the Year partnerships.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience in community fundraising, donor management and stewardship
- Good communication skills, with the ability to converse sensitively and empathetically
- Excellent time management skills; able to work proactively unsupervised and use own initiative
- Experience working to and meeting targets
- A high level of empathy for our cause
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 22nd November 2024
Interview Date: First Interviews w/c 25th November 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive
No agencies please.
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your fundraising experience with a sector-leading team? If the answer is yes then our Special Events Manager role could be for you.
- Job title: Special Events Manager / Events Fundraiser
- Type of contract: We're recruiting for two Special Event Managers, x 1 Permanent position and x 1 secondment position until July 2025
- Salary: £28,337 - £31,485 plus inner London weighting £3,366
- Location: Hybrid and is a combination of home based with at least one day a week in the London office
Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Special Events Manager, and get more people involved in change that means everything.
The job role will focus on working with committees of high-level volunteers to raise money through a series of exciting fundraising events throughout the year. You will be an all-round fundraiser, working closely with volunteers to develop and secure new support from individuals, companies and one-off initiatives. You will have experience of project managing profitable events with flawless execution from large scale dinners to small intimate receptions. You will have excellent experience of managing budgets and delivering good return on investment for the activities you will manage. You will need to be creative and innovative in order to grow profit, both through improving existing events and through seeking out new opportunities.
Person Specification - we're looking for someone with experience and knowledge in the following:
- Experience and knowledge of event management, specifically with a track record of successfully delivering large scale events
- Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders
- Confidence to deal with people at the very highest level, managing high profile volunteers with diplomacy and discretion, this will include preparing presentations to individuals and companies, sponsorship proposals, correspondence and briefings
- Strong organisational and project management skills with the ability to organise and plan own work with conflicting deadlines
- Well-developed experience of working with other teams to maximise positive results for the organisation
- Excellent ability to successfully influence and negotiate with others
- Excellent communication skills to present information in a clear, persuasive, and inspiring way for a range of audiences
- Strong understanding of budget management
- The ability to analyse and meet financial targets
- You will also need excellent attention to detail, organisational, administrative and IT skills.
- Experience of success in a customer focussed environment, such as fundraising, sales or marketing
- Track record of demonstrating initiative and creativity to achieve desired outcomes
This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities. We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)
The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!
The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.
Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.
The Candidate
Experience of running effective digital campaigns on a national or regional basis.
Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.
Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.