Marketing And Communications Officer Jobs in England, United Kingdom
Job Title: Data & Impact Director (Maternity cover)
Department: Core Group
Reports to: Managing Director, Investment
Salary: £72,950 p/a
Contract: 12 months (dependent on start date)
Location: Hybrid / London, EC4A and homeworking
The opportunity:
Working within the Impact and Investment team, you will support Better Society Capital to manage and leverage impact and system change data, processes and our tools, to enable effective data driven insights to help decision making, drive our strategy and support market building.
The Interim Data & Impact Director will play an important role in defining the way we manage our impact and systems change data by designing workflows and processes to ensure an effective flow of data across our investment process and translating this into impact management information and insight. The role will also help support key impact projects and influence the impact practices of other market players.
What you will do:
Portfolio Data: Impact & Systems Change
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Lead on developing our impact and system change data management architecture and infrastructure to create a ‘data-on demand’ environment. This includes designing workflows to collect and receive impact data from fund managers, aggregating with existing portfolio data, and presenting for insights, learning, and decision making, including the creation of data dashboards and other tools.
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Oversee the impact and systems change data stored on Salesforce and other management information systems ensuring it is up-to-date and accurate and designing workflows to process and report on the data.
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Lead on the design, data collation, analysis and presentation of the investment portfolio’s impact performance for our annual impact and systems change performance committee.
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Supporting the impact manager to deliver the annual impact report, leading on our data input.
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Creation of reports and presentations that are engaging, user-friendly, insightful, and incorporate best practices in data visualisation and storytelling throughout the impact calendar i.e. lead on website updates for our investment numbers & where we invest section
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Working collaboratively with Communications, Investor Engagement, Policy, Finance, Legal, and Operations groups and external Fund Managers on cross functional projects and initiatives.
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Assist the Head of Impact and the Head of Investment Management in delivering our impact and systems change approach across stakeholders (incl. BSC Board, external audiences) and products (BSC’s Annual Report, BSC’s Impact Report, etc.)
Market Data
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Leading our annual market sizing estimate & enterprise level data release, collaborating closely with relevant teams including market systems and communications to effectively communicate our findings and insight.
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Working closely with other market players i.e. GIIN, Impact Investing Institute and European NABS to share and alignbest practice with market sizing methodologies.
Systems Management
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Maintain and help develop back-end architecture of Salesforce and user experience on our frontline, impact and co-investor objects working closely with our Salesforce Administrator to continue to build out our impact data infrastructure.
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Using Tableau/Power BI and other visualisation tools to present data clearly and build in house capacity to encourage others to ‘self-serve’– allowing users to gain portfolio level insight.
What you will bring:
Skills, Abilities and Attributes
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Structured thinker able to synthesise, simplify and reframe complex problems
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A collaborative team player, able to establish excellent working relationships
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Attention to detail with an ability to prioritise ideas and initiatives
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Ability to balance quantitative with qualitative, leading to pragmatic creativity
Embody Better Society Capital core values:
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Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
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Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
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Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
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Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
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Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Experience
Essential
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Experience leading on impact, ESG or equivalent data management process design and execution to enable insights and drive decision making
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Experience and confidence in using Microsoft Excel, PowerPoint, and data visualisation software to create dashboards (i.e. Tableau, Power BI or similar)
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Proven project management skills
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A background relevant to Better Society Capital objectives (such as government, social enterprise or charity, finance, or investment)
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A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector
Desirable
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Experience in using Salesforce
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Awareness and experience of utilising external data sets to supplement internal data analysis
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Experience in leveraging new technologies (i.e. AI generated analytics) to drive insights
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Experience in impact measurement and management processes, ideally in an investment context
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.
Right to work: Right to work in the UK required
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)
How to apply:
Please apply via Applied by 23:59pm on Tuesday the 19th November 2024.
Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job where possible. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.
Interviews
Round 1 interviews will be held approximately w/c 2nd December
Round 2 interviews will be held approximately w/c 9th December
About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
This is a unique opportunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.
As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant.
This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.
Please read the below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
Please include details on relevant fundraising experience, including examples of successfully won bids; as well as relevant experience related to the context of our work.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Interim Procurement Officer
Duration: 3 months +
Location: Central London
Daily rate: £200 - £400 per day (dependent on experience)
Flexible working: Candidates must be available to work from the London office 2 days a week
Responsibilities:
- Conduct market research and identify local market best practices and suppliers
- Facilitate the process of gathering, defining, and formalising internal service requirements
- Draft, administer, and submit all relevant PQQ/RFP documentation
- Liaise with all relevant OSF departments (Global Operations, PCU, OGC, Security, Finance, etc.)
- Lead supplier negotiations in collaboration with relevant OSF stakeholders
- Facilitate internal evaluation and decision-making process pertaining to the final award
- Ensure strong handover to operations by hosting supplier introductions and trainings
- If you are interested in either of these roles or know someone who might be, please get in touch with us at your earliest convenience.
Experience required
- Skilled at negotiating and communicating with suppliers
- Experience, researching, collecting, analysing, and using data in decision-making
- Able to work effectively in compliance with internal policies and external constraints
- Able to exercise sound professional judgement on issues of sensitivity
- Organised; strong project management ability; self-directed on work initiatives; strong attention to detail
- Written and spoken communication in English
- Experience leading tenders worth over USD1M
- Advanced Excel (Pivot tables, VLOOKUP, Conditional Formatting)
Please Note:This role is not suitable for candidates currently in permanent roles with a notice period of 2-4 months.
Candidates seeking permanent positions are encouraged to call 02072598714 to speak with a consultant for further advice.
What you need to do now
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Fundraising Officer (Partnerships), Fundraising Team, Wonderseekers
Job details
Hours: 22.5 hours per week
Work pattern: Weekdays - exact work pattern flexible and can be discussed at interview
Salary: £27,000 FTE per annum (based on 0.6 FTE actual salary £16,200 per annum)
Contract: Permanent, 0.6 full-time equivalent (FTE)
Line manager: Trusts & Foundations Manager, Fundraising Team
Responsible for: Trusts & Foundations (T&F) Managers and freelance T&F Fundraisers
Holiday: 25 days per annum plus bank holidays FTE (actual hours 148.5 hours per annum including bank holidays). Option to buy/sell some leave and gain additional days for continuous service after four years. The post holder is not expected to work bank and public holidays.
Location: Wonderseekers HQ, Eastleigh with regular attendance at Winchester Science Centre, Winchester
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.
Application deadline: Tuesday 12 November 9am
Interviews: Provisionally 19, 20 or 22 November
Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying
The Role
The Fundraising Officer – Partnerships is an important new role within the Fundraising Team, acting as the face of the Charity and first point of contact for potential corporate supporters and other donors.
Leading on delivering Wonderseekers’ Curiosity Collective corporate fundraising campaign, this is your chance to develop your corporate fundraising skills to deliver a small, personal annual income target. Previous fundraising experience is a bonus, but not essential as support and training will be available. However, you must have impeccable interpersonal and presentation skills, be comfortable representing the Charity and engaging with senior internal and external stakeholders, be results-focused and willing to learn.
Working as part of a small, growing Team of experienced fundraisers, the Fundraising Officer - Partnerships will play a key supporting role to the Team, providing exceptional stewardship to donors. Whilst supporting members of the Team with research and pipeline development, preparing briefing papers and funding proposals and writing and implementing cultivation and stewardships plans, there will be lots of opportunities for personal development and the potential for promotion within the Team.
Key Responsibilities
- Deliver the rolling corporate campaign recruitment plan, including attending networking events, sending out partner packs, activity and preparing /delivering face to face pitches
- Co-ordinate the corporate campaign marketing activity, liaising with the Marketing and Communications team.
- Provide exceptional, ongoing stewardship to all members of the corporate campaign
- Monitor all grants and donations received, ensuring that these are acknowledged and thanked in a timely manner and assist with other stewardship activities
- Maintain and champion the fundraising CRM, Donorfy, providing administrative support to other users as required (training provided)
- Manage the fundraising inbox, ensuring that all fundraising enquiries are dealt with in a timely and professional manner
- Keep abreast of sector news / new funding opportunities and conduct other desk research to assist with development and management of the Charity’s funding pipeline/donor base
- Maintain the Charity’s fundraising asset bank, writing/updating ‘boiler plate’ copy for funding applications, assisting with the research and development of project cases for support and compiling case studies and evidence of need
- Assist in the preparation of cultivation plans, briefing notes and other cultivation activity, funding applications and supporting materials
Person Specification:
Experience and Knowledge
- Basic knowledge of the UK charity sector
- Demonstrable customer service experience (volunteering or work experience)
- Experience working within the corporate sector is desirable
- Experience managing a CRM is desirable
Skills and Abilities
- Ability to write clearly and concisely with attention to detail
- Well-organised with the ability to conduct systematic research
- Confident presenter / orator
- Excellent interpersonal skills with the ability to build strong internal and external stakeholder relationships
- Goal-oriented, tenacious and self-motivated with the ability to work independently and prioritise your own workload
- Proficiency in Office 365
- A basic understanding of the charitable sector
- Collaborative, open and honest and keen to learn
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies.
No recruitment agencies, thank you.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
If you have any other questions or wish to arrange an informal phone call prior to applying, please do not hesitate to get in touch.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above, or call our office and book a call with HR.
The client requests no contact from agencies or media sales.
Interview date: W/C 11th November
The Individual Giving Team have seen incredible growth over the last five years and we are excited to build on this with ambitious goals for where we see the programme in 2030 and beyond. Stewardship is a vital part of this ambition. We plan to recruit record numbers of supporters in the coming years and the stewardship team is essential for engaging these supporters and encouraging them to support us long term.
Within this role you will create inspiring supporter journeys for new and existing supporters using a variety of channels including direct mail, email, telephone and SMS. You will be responsible for sourcing case studies and information which demonstrate the impact of our supporters’ donations. You will use this content to create engaging communications which bring supporters closer to our work, making them feel excited about supporting Alzheimer’s Society.
You will have the opportunity to continuously test and learn to create the best journeys for our supporters and you will collaborate with the team to create the long-term stewardship strategy. You’ll work closely with our strategic creative agency and you’ll also have the opportunity to work on our brand-new supporter magazine!
You will work together with the other teams within Individual Giving and other internal stakeholders to ensure that your communications go out to the right people and are as personalised as possible and you will be responsible for monitoring campaign results, making suggestions for improvements throughout.
You will:
- Create engaging communications
- Build, test and improve amazing supporter journeys
- Work closely with teams from across Alzheimer’s Society to source inspiring content
- Work across multiple marketing channels
- Give our supporters the best experience of Alzheimer’s Society
About you
You’ll be a team player, who is able to work effectively with stakeholders within and outside of the organisation, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes.
You will have good copywriting and editing skills. You will be able to tell a story in a clear and engaging way and be confident making complicated subjects easy to understand for supporters.
You will use your strong project management skills to deliver multiple campaigns on time and to budget. You will monitor performance and quality to ensure campaigns are delivering against targets . You will be analytical and want to delve into results to understand the impact of our stewardship communications and you will be motivated by problem solving and excited to continuously test and learn and make improvements.
You will be supporter focussed and want to give our supporters the best journey possible and finally you’ll be passionate about working for Alzheimer’s Society. Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.
You will be:
• A great copywriter and editor
• A strong communicator
• A confident project manager, able to manage multiple campaigns
• Supporter focussed and passionate about supporter experience
• Analytical and keen to understand the impact of your campaigns
BEYOND THE STREETS: FUNDRAISING & GRANTS OFFICER
In order to apply for this role, you must complete the Application Form, and Equal Opportunities form which are both available on our website. Please return these to the recruitment email address also found on our website.
Location: Southampton or London Office / Home-Working / Hybrid Working*
Hours: 35 hours per week
Leave: 25 days leave, plus Bank Holiday Leave
Salary: £32,000
Line Manager: Grants Manager
Pension: 5% Employer Contribution (with statutory 3% employee contribution)
Contract: Permanent
*Hybrid working is fully negotiable (e.g. number of days working from home), but with all employees there is the expectation that on occasion there will be a need to attend the London and Southampton offices.
About Beyond the Streets
A wonderful opportunity exists to join the energetic, friendly, and talented Beyond the Streets staff team, dedicated to achieving the aim of living in a UK where women aren’t compelled to sell sex; free from coercion, violence, poverty, and other abuses. We also work towards the aim of ensuring that those that are involved in selling sex can access effective services without experiencing barriers such as stigma, a lack of understanding, and judgemental attitudes.
The charity formed over 20 years ago, and we’re now a leading specialist within our theme. Beyond the Streets works in 2 key areas:
1) Direct Support: We provide direct support for women involved in selling sex via two frontline services: 1) Beyond Support, based in Southampton (a national remote telephone service offering long-term 1:1 support with trained Women’s Support Worker); 2) Door of Hope, based in east London supporting women involved in selling sex on street via street outreach, drop-ins, advocacy to gain/maintain access to services, 1:1 Psychotherapy sessions, and 1:1 long-term support
2) Impact Work: We run training courses for third sector / statutory professionals to increase awareness and educate on women’s support needs. In partnership we produce research and resources and reports, involving lived experience voices, to support better access to services for women and encourage systemic change. We also host an affiliate network of 30+ organisations nationwide.
About the role…
We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The role will focus on increasing income from donations and sustaining our current grant income; both playing a key role in maintaining our frontline services and impact work. With plans around developing our supporter base and growing our number of regular donors already in place, you will not only have the opportunity to quickly become involved in key activities but also the chance to influence these plans through your own expertise. The position will report to the Grants Manager and work closely with the Comms and Marketing Officer as well as beside the wider Beyond the Streets team.
You’ll need…
- experience of writing compelling copy to inspire people to donate
- experience of working in a charity fundraising environment
- experience of leading on digital fundraising events/campaigns and community fundraising appeals
- understanding of violence against women & girls and be passionate about making a difference
- strong interpersonal skills so you’ll quickly build rapports with internal and external stakeholders
- to be a self-motivator as well as keen collaborator, who enjoys working within a team and thrives on achieving goals
- to be a creative thinker, who is solution focused, with a natural attention to detail
Sometimes, research shows that particularly women will not apply for a job if they don’t meet all the criteria. Therefore if you’re interested in the role but only meet some and not all the criteria, we’d love for you to apply! You may be the person who is the best fit for our team and this role; we wouldn’t want you or us to miss out!
All those that are shortlisted and invited to interview will receive a pre-interview pack that will include an introduction to the friendly interview panel and the list of questions that they will be asking.
Genuine Occupational Requirement (GOR)
Due to nature of this role involving engaging with women around the subject of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
You’ll enjoy…
- Competitive pay – earn £32,000
- Flexible working – incorporating a Time off in Lieu system
- Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme – tax free allowance to buy
- Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check. When you join, you’ll receive a structured induction, including attending our own training on understanding involvement in the sex industry.
Brief Summary
Can you help us increase our income from donations and sustain our current grant income; both playing a key role in maintaining our frontline services and impact work.
Please complete the Application Form, and Equal Opportunities form both available on our website, once you click 'apply' here on Charity Job, and return these to the recruitment email address also found on our website.
Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification listed in the Application Pack, also available on our website.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
The Equal Opportunities form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.
Deadline for applications: 5th November 2024
Interview: 14th November 2024
Potential start date: 6th January 2025 (open to negotiation for right candidate)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magpas Air Ambulance is at an exciting stage in its development. Since moving to their new state-of-the-art operations base, they are now looking to grow their fundraising team.
Corporate Partnerships Lead
Salary: £31,750 - £38,992 per annum
Contract Type: Full-time, Permanent
Location: Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home
Reporting to: Corporate, Community and Events Fundraising Manager
Are you an experienced corporate fundraiser or relationship manager looking for your next challenge? Do you have a passion for building impactful partnerships that drive real change? We’re seeking a dynamic Corporate Partnerships Lead to join our team and help us grow our vital work.
You will be joining a friendly, supportive and passionate team and an organisation focused on growth & development. So, if you think you can help them to continue their work in corporate fundraising and business development, please get in touch. They’d love to hear from you.
Role Summary:
As the Corporate Partnerships Lead, you will be responsible for developing and managing a successful corporate fundraising strategy that maximises income from existing and new partnerships. You will, deliver innovative campaigns, securing multi-year partnerships, and manage key relationships to support our life-saving work.
Strategy and Planning
- Work closely with the Corporate, Community, and Events Fundraising Manager to develop and implement a sustainable Corporate Partnerships Strategy.
- Create short, medium, and long-term activity plans, budgets, and forecasts for corporate fundraising.
- Regularly review and refine the corporate partnership proposition to align with the charity’s mission and market trends.
Corporate Fundraising & Relationship Development
- Lead the development of new business engagement plans, identifying and cultivating new corporate prospects and relationships.
- Implement ambitious new business campaigns targeting priority industries, overseeing prospecting and marketing efforts.
- Manage the new business pipeline, ensuring effective prospect data management in the CRM system.
- Proactively network and attend relevant events to identify partnership opportunities and represent the charity.
- Develop and implement corporate base visits, events, and corporate engagement programmes at the charity's HQ.
Account Management
- Lead the account management of existing corporate partnerships, ensuring partners receive high-quality stewardship and service, with support from the Corporate, Community and Events Officer.
- Develop and implement a segmented stewardship programme that maximises donor retention and engagement.
- Work with the corporate partners to deliver impact reports and meet agreed KPIs.
- Provide high-quality written communications, pitches, and reports tailored to the needs of each partner.
- Create a tiered recognition programme for corporate partnerships, ensuring clear partner visibility and acknowledgment.
Collaboration and Cross-functional Support
- Work cross-organisationally to ensure other teams are aligned with corporate partnership initiatives and aware of their progress.
- Collaborate with the Communications and Marketing teams to promote events and corporate activities, ensuring consistent and impactful external communication.
Reporting and Evaluation
- Track, monitor, and report on corporate partnership performance, delivering monthly and ad hoc reports with analysis and insights to inform decision-making.
- Provide end-of-year reviews for multi-year partnerships, ensuring the effectiveness and impact of the relationships are clearly communicated.
- Ensure all corporate fundraising activities comply with fundraising and data protection regulations.
About You:
- Proven experience in corporate fundraising, business development, or corporate partnerships management.
- Strong relationship-building and communication skills, with the ability to engage stakeholders at all levels.
- Experience creating and delivering fundraising strategies, with a track record of securing five-figure partnerships.
- Excellent organisational skills with the ability to multitask, manage projects, and meet deadlines.
- Proactive, results-driven mindset with a creative approach to problem-solving.
- Full UK driving licence and access to transport.
- Experience with CRM systems like Donorfy.
- Fundraising qualifications or equivalent experience.
- Knowledge of CSR, employee engagement, and digital fundraising strategies.
This role is subject to a Disclosure and Barring Service (DBS) check.
Closing date: 6th November 2024
Interview date: 12th November 2024
If you do not hear from them within 2 weeks from the closing date, unfortunately this means you have not been shortlisted to the next stage of the selection process.
Please note that they reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.
About Magpas Air Ambulance
They operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity, following COVID -19 safe working practices. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
They offer a range of benefits including an employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.
No agencies please.
We are looking for a part time Supporter Data Officer for a wonderful local hospice, to support the delivery of the Hospice's supporter data and income operations strategy with a focus on data selections and insight.
This role is part time 22.5 hours per week - no set working pattern for these as long as worked in the usual Mon-Fri, 9-5 working week.
With hybrid working their policy is a max of 1 days per week of discretionary home working, this would be on a pro rota basis for team members who work fewer than 5 days in the office, so they could consider flexibility in line with this, also bearing in mind business need and the needs of the team on any given week.
Please note they will look to appoint at the starting scale of the salary, there is flexibility to go to the next scale.
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You will be joining an organisation known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave entitlement which increases with length of service and a commitment to supporting staff in achieving a work-life balance.
The Role
Build and run requested and approved data selections for supporter communications and fundraising activities.
Work with the Supporter Data Officer (Income Operations) and fundraising colleagues to ensure data input and processes on the CRM facilitates effective data selection.
Manipulate complex data sets to identify insights and learnings to support overall, and income stream-specific, fundraising decision-making.
Support with development and maintenance of CRM training and process documentation and deliver appropriate training to colleagues.
The Candidate
Experience of working in a data focussed role, including experience of using a CRM database.
Experience of building marketing data selections.
Experience of using data reporting and analysis tools to produce insightful dashboards / reports.
Good technical knowledge of databases and query languages.
IMPORTANT NOTE
Please note this charity is reviewing applications on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Worldwide Veterinary Service is searching for a dedicated and enthusiastic person to lead on spearheading the Young Vets Club membership programme, an animal welfare club aimed at children aged 6 -12.
This exciting role will involve leading on the promotion and expansion of the programme, including developing longer-term strategies to grow the membership and working with others within the team to create content for the next generation of animal lovers and veterinarians.
This role offers a great opportunity for the right candidate and will include an interesting and diverse workload. There is some flexibility for working at home, but the role will require a minimum of 2 days a week at one of the WVS offices, either near Tregony, Cornwall or Cranborne, Dorset.
Other organisations may call this role Membership Manager or Engagement Manager.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 70,000 animals, trained over 3,000 vets, deployed teams of vets all over the world, and sent over 800 parcels of veterinary supplies to 206 charities in 66 countries.
Young Vets Club is an important part of the future plans of WVS and is designed to inspire future generations of animal lovers and veterinarians, through engaging educational content.
Main Duties & Responsibilities
- Grow the Young Vets Club membership programme in line with ambitious income targets.
- Create engaging and informative content for the target audience.
- Manage the Young Vets Club Officer, and work with internal and external partners to grow the programme.
- Collaborate with the wider team to develop a plan to promote the programme and recruit new members – engaging schools, libraries, youth groups and community events.
- Work with the Tech and Education Team to develop an online version of membership.
- Explore relationships to develop rewarding and engaging experiences for our members in real life with other youth networks, providers of summer camps and out of school activity clubs.
- Track project metrics and provide regular updates.
- Assist the wider team with other tasks as needed.
Essential Skills & Experience
- Background in marketing, membership programmes, project management, or a related field.
- Experience in programmes for young people and children.
- Excellent copy writing and communication skills.
- A passion for animal welfare.
- A strong team player.
- A full UK drivers’ licence and own vehicle.
- Excellent attention to detail and pride in delivering high-quality work.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint.
- The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
- The right to work in the UK.
Desired Skills & Experience
- Experience in educational events, out of school clubs or summer camps.
- Experience in animal welfare education.
- Experience in the use of CRM systems such as Donorfy
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Administrator
Post no: 617
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £23,088.00 F.T.E (actual salary £9,360 per annum)
Hours: 15.0 hours per week, over 3 days (to be agreed)
About the Role
This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.
The successful applicant will carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes. This is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.
Key Duties
- Carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes (support meeting and greeting; post; email and telephone enquiries; finance, room bookings and meetings for fundraising and engagement / training departments; ordering and monitoring resources for fundraising and training.
- Deal with a wide variety of calls and enquiries from the general public, corporate organisations, operational staff, and managers, responding and taking action as appropriate (taking messages; relaying information accurately and on time; offer appropriate information regarding fundraising / communications and training.
- Responsible for stock checking and supplies and resources and open communication with internal and external parties.
- Ensure fundraising and marketing materials are stocked, and marketing materials are up to date.
- Monitor and maintain communications, training and fundraising email boxes.
- Liaise with internal / external parties regarding training duties as necessary and as directed by the Income Generation Manager.
- Write and send out outgoing thankyou letters to income streams.
- Help maintain an up to date and accurate supporter database and finance log.
- Provide general support to the Fundraising and Engagement Team.
- Provide general support to other Departments within the organisation.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Join us and help champion South Bank, protecting and enhancing this unique area through creativity and collaboration, making real improvements to the area for all.
Location: South Bank, London - with flexible / hybrid working
About us
South Bank Employers’ Group (SBEG) is a membership association of leading organisations in the South Bank and Waterloo area, dedicated to enhancing the experience for employees, residents, and visitors. We are a not-for-profit company founded by businesses to regenerate and transform South Bank. As champions of our area, we protect and enhance it through creativity, collaboration, and effective delivery. We work on behalf of all stakeholders, setting the agenda, facilitating cooperation, and delivering programs that drive improvement and change.
South Bank is dynamic and undergoing significant change with high-profile developments. For over 30 years, SBEG has been central to these changes and remains committed to addressing the area’s future needs.
About the role
We seek a Programme and Project Officer, a new role that will work across our diverse portfolio, including our innovative Net Zero programme, South Bank Business Improvement District (BID), and projects for Jubilee Gardens Trust.
This role involves coordinating and delivering projects aligned with our relevant strategies and objectives, working on specific programmes, and supporting key initiatives. You will collaborate closely with partners involved in our Net Zero Steering Group and also Jubilee Gardens Trust. You will be involved in numerous partnership focused meetings, preparing project reports, and ensuring communication and follow-up with internal and external colleagues.
Stakeholder engagement is key, requiring liaison with various organisations - including SBEG members - managing task groups, and establishing partnership contracts. You’ll also identify resources, scope funding opportunities, manage finances and procurement, and be involved in marketing and communication efforts to keep stakeholders informed.
Who we are looking for
We seek someone with experience in overseeing and managing projects and being involved in relevant programmes relating to the management of urban areas, and / or net zero, sustainability and the climate challenge. Candidates will have experience of contract management, including negotiation and tender processes, and at least three years in multi-agency or partnership settings. A proven track record in project management and experience with local authorities, the private sector, and community organisations is essential.
You should have strong written and verbal communication skills, especially for external audiences, and advocacy abilities suited to complex stakeholder environments. You need to be action-oriented, capable of managing a varied workload, and skilled in attention to detail. Experience in working with and engaging with diverse organisations and presenting business cases is crucial.
We value fairness, inclusivity, and diversity, reflecting the rich mix of South Bank’s communities. If you share our passion, values, and ambition to improve South Bank for all, we welcome your application.
Closing date for applications: 9am, Monday 18th November 2024
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management.
This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.
The client requests no contact from agencies or media sales.
The Diocese is seeking a Church Building Support Officer to join our team on a fixed-term contract, to work closely with parishes to help secure sustainable futures for some of our most historic and cherished church buildings. You'll help PCCs to identify and explore complimentary non-worship uses for their buildings, helping them to become vibrant and viable centres of mission and community life. You’ll support them in ensuring the church buildings are fit for the future, fostering greater community engagement, and developing long-term sustainability strategies.
This role offers the opportunity to be part of a developing church buildings strategy, shaping the future approach to church building support within the Diocese. You will work closely with a range of stakeholders to bring these strategies to life, ensuring that churches remain places of worship, community activity, and cultural significance.
This is a new fixed-term post funded by the Church Commissioners of the Church of England through their Buildings for Mission funding. The funding is for an initial period of twenty months, ending in September 2026, unless the funding is extended.
The main responsibilities of the Church Building Support Officer are:
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Work with Parochial Church Councils (PCCs) to develop community action plans that align with local needs.
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Support PCCs in identifying mixed-use opportunities for the church building
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Facilitate the building of strong relationships with local groups, charities, and other partners to promote the wider use of church buildings.
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Help PCCs in maintaining and developing their buildings to accommodate wider uses, and ensure they are kept in good condition
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Foster volunteer engagement, helping churches recruit for new roles and groups to aid long-term sustainability.
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Capture and share key lessons from pilot projects to inform future diocesan strategies.
What we are looking for in a Church Building Support Officer:
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Experienced in project management and/or community development.
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A passion for the conservation and sustainable use of historic buildings.
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Strong relationship-building and networking skills, with experience working with a wide range of stakeholders to achieve shared goals
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An ability to inspire and support volunteer groups.
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A proactive and creative approach to problem-solving.
This post reports to the Church Buildings Development Officer, and is based in the Coventry Diocesan Offices. There will be the option to partially work from home.
For more information and an application form please click apply to be taken to our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.
Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).
You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.
This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.
We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.
Main responsibilities
Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.
Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.
Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.
Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.
Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.
Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.
Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.
Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.
Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.
Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.
Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.
The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.
Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)
Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with
On offer for the Charity Account Director
- We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
- Some travel/overnight stays will be expected
- Salary: £50,000 - £60,000 per annum depending on experience
- Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
- NEST Pension scheme (Bluestep contribution of 5%)
- 29 days of Annual Leave plus Bank Holidays
- Free onsite gym membership
- Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
- Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)
To apply for the Charity Account Director Role
Please follow the Indeed process for applying.
- Application deadline: Friday 15th November 2024
- Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
- Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
- Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.
The client requests no contact from agencies or media sales.