Marketing And Communications Manager Jobs
Reports To: Board of Trustees.
Salary: £45,000 - £52,000 FTE.
Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.
Pension: 5% matched employer contribution.
Enhanced annual leave and sickness benefit policies.
About Victoria Hall Harrow
The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets.
For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more.
More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities.
In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form.
Our Vision
A connected and inclusive Harrow, where people and communities thrive.
Our Mission
We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities.
We collaborate with local residents, groups and organisations, using a partnership-first approach.
In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application.
Role Summary
As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.
The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community.
You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified.
Key Responsibilities
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Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.
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Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.
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Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.
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Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed.
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Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.
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Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.
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Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.
As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible.
Person Specification
Essential
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Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.
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Proven experience in a senior leadership role, ideally within the charity or community sector.
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Experience of managing staff and/or volunteers.
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Strong strategic thinking and planning skills.
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Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more.
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Good IT skills, able to ensure that our charity uses technology effectively.
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Financial acumen, with experience in budget creation and management.
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Experience in successful income generation.
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A passion for community development and social impact.
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A commitment to diversity, equity, and inclusion.
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The ability to inspire and motivate others.
Desirable
We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role.
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Coaching experience and/or qualifications.
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Experience working in a partnership-based model.
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Knowledge of the Harrow community, local organisations and residents.
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Experience in marketing and communications, with a focus on reaching diverse audiences.
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Experience leading an organisation through a period of change or transition.
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Fluency in languages spoken in the Harrow community.
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A background in community work or community organising.
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Knowledge of AI and how to utilise in a small charity or business.
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A clean driving license.
We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.
If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.
Interviews
Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply.
Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.
Contact details to ask any questions and get further information will be visible once you click on Apply for job.
We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow.
The client requests no contact from agencies or media sales.
Are you a senior level fundraising professional seeking a fresh new challenge?
Percival Resourcing are delighted to be working with the charity Your Place, and to support them with their search to hire a new Head of Fundraising & Communications.
This is a newly created role and you will report directly into the Chief Executive Officer, and as a senior level fundraising professional, you will be responsible for leading on Your Place’s strategy around generating income from corporates, individuals and trusts and foundations, as well as their overall communications strategy.
Your Place’s aim and mission is to solve the major issue of homelessness in East London, and as the new Head of Fundraising & Communications, you will make a significant impact and play a vital role in supporting the cause.
In addition to your salary, joining Your Place, you will enjoy the following benefits :
- Annual leave : 25 days excluding bank holidays. Rising by one day annually up to 30 days.
- Pension : Your Place will match your contribution up to 7.5%.
- Training & Development : Contribution towards training and development, memberships or professional creditations.
- Hybrid Working : 2 days a week in their East London office and the remainder remote working.
As the new Head of Fundraising & Communications, your duties and responsibilities will include :
- Provide strategic leadership of the fundraising and communications team, including regularly monitoring performance to deliver against objectives and budgets.
- Create a new fundraising strategy to diversify and grow their income streams across all areas of fundraising to help support their ambitious goals
- Once strategy developed implement clear and realistic fundraising and communication strategies to ensure objectives and targets are met, as agreed with the CEO, Strategic Management team (SMT), and the Board.
- Focus on both existing and new funding, developing a plan to cultivate new opportunities and relationships with their supporters from trusts and foundations to Individual donors to Increase engagement and support fundraising strategy
- Oversee Marketing and Communications Strategy as supported by the Communications and Supporter Manager, building the charity’s profile and increasing fundraising income.
- Support the Communications and Fundraising Manager (Individual Giving and Major Gifts) in the development and retention of existing audiences
- Work with the CEO to support the creation and delivery of awareness and external campaigns ensuring that this work is in line with the charity’s overall fundraising and marketing strategies.
- Oversee accurate recording of income, sources and allocation to ensure proper organisational expenditure
- Development of all Fundraising & Communications policies and procedures
- Lead and manage the development of team managers members, so that they are equipped with the skills and confidence to perform their roles.
As the new Head of Fundraising & Communications at Your Place, your skills, experience and knowledge will include :
- Experience developing, implementing and successfully delivering a multi-stream fundraising strategy, with targets of £1m+
- Strategy and planning experience
- Experience producing fundraising strategies in the charity sector
- Experience of managing and developing high-performing teams
Our client is running this recruitment campaign and the interview process on a rolling basis.
Charity People is thrilled to be working with Cystic Fibrosis in the recruitment for a Senior Legacy and In Memory Manager. A great role with an amazing charity working with an ambitious and passionate fundraising team.
Job Title: Senior Legacy and In Memory Manager
Location: Home based or London office based
Contract: Permanent and full time - 35 hours week
Salary: The salary is £46,000 to £52,000 depending on experience, in addition to either £3,000 London Weighting (if office based) or £450 Home Allowance (if home based) per year.
About the organisation
Cystic fibrosis is a life-limiting, genetic condition without a cure. It dominates thousands of lives every day. You never get a day off when you have CF
The Cystic Fibrosis Trust is fighting for a life unlimited for everyone affected by cystic fibrosis. The mission is to create a world where being born with CF no longer carries a death sentence, when everyone living with the condition will be able to look forward to a long, healthy life.
The Role
The main role will be to lead on the development of medium-term (3 - 5 years) Legacy and In Memory strategies, maximising income from all income streams and channels through effective use of marketing techniques and supporter cultivation.
It will also be to manage the programme which delivers £1.8 - £3.5 million income / year, including legacy case management and contentious wills, marketing activity and product developments to drive long-term growth.
Finally, to influence internal culture and ensure Legacy and In Memory messaging is included in all relevant communications. To provide excellent stewardship relationships with supporters, maximising retention, income and supporter satisfaction
Responsibilities:
Legacy Marketing Strategy and Stewardship
* To develop a legacy marketing strategy to help ensure that legacy influencing is an integral part of the Trusts marketing and promotion.
* Identify distinctive legacy audiences and segments amongst Trust supporters, and their underlying characteristics and motivations in order to tailor marketing strategies for each.
* Develop a legacy vision and powerful cases for support tailored to identified target audiences.
* Work with appropriate creative resource to develop effective marketing concepts and approaches.
* Undertake research where appropriate to inform strategy development.
* Devise and implement a stewardship programme for legacy prospects, enquirers, pledgers and families connected with existing bequests, ensuring integration with other fundraising and communications activities
* Develop a programme of engagement to ensure legacy prospects, enquirers, pledgers and bequest relatives are kept informed about the Trust's work.
* Undertake research into existing legacy pledgers and enquirers, their relationship with the Trust and reasons for leaving a legacy.
* Use this research to identify new legacy prospects.
* Review and develop correspondence that is being sent to legacy enquirers and pledgers.
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Forecasting and Reporting
* To advise and make recommendations to the Head of Individual Giving and Legacy on reforecasting income and setting annual budgets including legacy accruals.
* Reconcile legacy and in memory income and expenditure with monthly reports received from
* finance department.
* Work with the Finance team to prepare information for the Auditors
Legacy marketing campaign delivery and culture
* Develop, implement, and manage annual legacy marketing programme plans to help deliver the legacy marketing strategy.
* Lead on developing a legacy promotion culture internally by providing training and support to enable CF Trust staff and branches to feel confident about promoting legacies.
In Memory
* Develop a medium-term (3yrs) strategy for building and growing the In Memory programme, ensuring ongoing support of In Memory donors and achieving agreed targets.
* Lead on working with other fundraising teams where the In Memory supporter audience and activity overlaps to ensure clear lines of responsibility, effective collaboration and co-authored supporter journeys that promote excellent supporter experience and long-term supporter retention.
* Develop KPIs and measures for comprehensive reporting - both in terms of campaign outcomes, longer-term supporter retention/attrition, as well as reporting which tracks the complete picture and trends within In Memory income, supporters and activity for the whole of fundraising.
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
* Substantial experience of Legacy and In Memory fundraising at a managerial level.
* Demonstrable extensive experience of legacy marketing.
* Experience of developing effective strategies and marketing plans to cultivate, retain and develop supporter engagement.
* Proven track record of achieving targets and managing budgets
* Experience of working closely with Legacy Administrators to maximise income received from gifts in wills.
* Experience of in-memory and tribute funds.
* Experience of working with data to produce and implement insights in marketing activity.
* Able to approach donors for financial support through legacies, both individually and as part of a team.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile.
We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
The Fundraising CRM Transformation Data Manager will play a crucial role in an exciting project to transform the technology that underpins all our fundraising activities. In this role you will support us to maximise fundraising efforts, enhance donor relationships, and drive revenue growth for the organisation.
As the Fundraising CRM Transformation Data Manager, you will play a pivotal role in helping us move successfully from Raiser’s Edge 7 to Dynamics 365. You will be responsible for overseeing data migration, support data integrations and system design, configure fundraising workflows, and engage in quality assurance. This position requires a blend of technical data expertise, project management skills, and an understanding of fundraising processes.
This role is perfect if you possess a deep knowledge of CRM systems, have great stakeholder management skills, are able to work to tight deadlines, and possess a can-do attitude.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Fundraising CRM Transformation Data Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and build a better and more robust Fundraising CRM to further support our work. In order to achieve this we need a Fundraising CRM Transformation Data Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Peatland Programme Communications and Engagement Lead
Salary: £31,500 per annum (£25,200 pro rata for 0.8 FTE)
Location: Home working (UK based). Some travel will be required
Full Time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)
Permanent
Closing date for applications: 28 July 2024
First Interview: 6 August 2024
Second Interview: 12 August 2024
About You
The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation, The Royal Society of Wildlife Trusts. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.
They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.
They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.
You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.
About our client
Our host organization are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
Our client take Safeguarding responsibilities extremely seriously. Please check their commitment statement to find out more.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
This role may be subject to a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Statutory and Trusts Bid Manager
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 per week over 4 days
Starting salary: £46,940
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
We’re looking for an experienced Bid Manager to help us improve the lives of young Londoners by growing our grant and contract-funded service portfolio.
You will understand the funding environment for youth charities from government commissioning and Trust funding opportunities, and will be ambitious to manage and drive growth across Safer London’s high quality and innovative service offer.
You will be someone with social justice at the core of your personal values, someone who places equity and inclusion at the centre of everything you do. We are also looking for someone with an understanding of and curiosity to learn about the varied experiences and challenges of young Londoners’ lives.
If you are committed and resilient and believe you have what it takes to help us improve the lives of young Londoners and their families, please apply.
What the role involves
- Work effectively with Safer London’s practice teams to identify opportunities and prepare successful funding bids in a competitive environment.
- Develop and maintain a pipeline of prospective funders and scan the external environment to identify new funding opportunities that are aligned to Safer London’s aims and strategic priorities.
- Develop and write inspirational, accurate, and compelling funding bids with the view of achieving sustainable long-term support for Safer London’s work.
- Build and maintain relationships with current and prospective funders, including through maximising any relationships held by senior colleagues and trustees.
- Maintain and develop internal income generation systems and processes, including donor records, financial information, funder reports, and internal monitoring to ensure effective stewardship and internal visibility of progress against plans.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
- Agile working. This means you will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact Us” section of our website or email us.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Supporter Services Manager
We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team
Position: Supporter Services Manager
Location: London, N1 7GT
Salary: £40,560 per annum
Contract: Full time, Permanent
Closing Date: 9am, Tuesday 23 July
About the role:
As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.
Key Responsibilities:
- Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
- Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
- Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
- Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
- Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
- Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
- Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.
About you:
To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.
Other key skills and experience include:
- Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
- Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
- Experience of financial management including budgeting and forecasting.
- Experience of working in a pressurised rapidly changing environment.
- Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.
About the organisation:
You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.
Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
At Ambitious about Autism, we're currently looking for a Graphic Designer to join our External Affairs team.
You'll lead and manage the development of Ambitious about Autism's brand look and feel, maintaining a clear set of brand guidelines and acting as brand guardian. You'll lead on producing designed collateral as required, responding to artwork requests and managing the visual look and feel of any designed resources.
You'll manage the production process of design briefs, ensuring that projects are delivered on-time and to a high quality. You'll contribute to the development and production of animated and video content, as well as providing support for colleagues producing their own materials, checking artwork for accuracy, quality and consistency with our brand.
We are looking for someone who has:
- Extensive experience of working in an artwork or design role.
- Comprehensive knowledge and experience of working with Adobe Creative Suite.
- Experience in developing a range of digital and print assets, as well as web design best practices.
- Experience in producing materials in a range of accessible formats.
When applying, please include a link to your portfolio at the top of your cover letter. Alternatively, please upload your portfolio as an attachment.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
This exciting role offers a fantastic opportunity for an aspiring and multi-talented individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a natural communicator, who can use different social and creative media to get our message across to different stakeholders, whilst providing core administrative support to the team.
Home-Start Barnet (HSB) delivers personalised, early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
The Operations and Communications Administrator will proactively facilitate this work by being a central point of contact and by offering key administrative support across the organisation. They will be a self-starter, well organised and committed to the cause.
The role is based at our offices in Finchley, N3. We ideally require someone to be present in the office 5 days a week, but there can be flexibilty for the right candidate. This would suit someone who would like to work shorter days or around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The RSPB is looking for a Senior Trusts and Foundations Manager to join our ambitious development team.
Senior Trusts and Foundations Manager
Reference: JUN20248662
Location: Flexible in UK
Salary: £38,389.00 - £41,212.00 per annum
Hours: Full Time, 37.5 hours per week
Contract: Permanent
Benefits: Pension, Annual Leave, Life Assurance
With an attractive portfolio of diverse conservation projects nationally and internationally (habitat creation and restoration, species recovery and people engagement), you will have the opportunity to develop new income-generating relationships and present the RSPB’s work in ways that inspire and allow Trusts and Foundations to have a major impact to save nature.
The role will help identify potential funders through desk research & phone calls, craft relevant approaches to donors and produce tailored grant applications. The role will be responsible for maintaining a comprehensive overview of donor interactions via Salesforce CRM software and ensure donor retention through the delivery of progress updates and impact reports. Superb relationship-building skills and excellent communication abilities will be instrumental in creating new partnership opportunities, shaping proposals and securing major five- and six-figure support from national and international donors for the RSPB’s conservation projects.
We would love to hear from personable and driven candidates who can demonstrate their experience of effectively prospecting and managing donor relationships, alongside their experience of working in a target-driven environment.
You will join a dynamic, friendly team working to deliver high-quality stewardship and ensure trusts and foundations are kept fully appraised of developments in what will be a rapidly changing, energetic and exciting period of conservation innovation.
What we need from you:
Skills and experience
Essential:
- Excellent writing and verbal communication skills
- Excellent organisational skills, with the ability to manage a busy schedule
- Good relationship management skills
- Self-motivated and able to work under own initiative
- Passionate about conservation and the environment
Desirable:
- Experience of producing thorough and compelling grant proposals
- Experience of interpreting charitable financial accounts and project budgets
- Experience of working with fundraising databases
Closing date: 23:59, Friday, 19th July 2024
We are looking to conduct interviews for this position as soon as possible so please don't delay in applying.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Please note that you will be required to upload a CV and complete an application form where you will have the opportunity to tell us why you are best suited for this role.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is eligible for sponsorship.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.
Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.
We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen. This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.
The culture
If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.
Could this be the place for you?
If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!
About the role
Our Operations team are the people behind the scenes that enable Nordoff and Robbins to function day-to-day. We cover all the essentials such as facilities, health and safety, finance, and IT/systems support.
As an Operations and IT Manager you will play an important role in keeping our music therapy facilities, IT and health and safety functioning charity wide. We’re looking for someone who has excellent task-management skills, is responsive, has strong technical skills and has a can-do attitude. You’ll report into the Director of Finance and Operations and people lead the Facilities Co-ordinator, and together you will oversee the smooth operations of the London Centre.
Don’t worry, you don’t need to be musical, but you do need to be able to spin numerous plates on a day-to-day basis, working with colleagues, clients and contractors right across our London Centre to keep things running ship-shape.
What we offer
The three best things about the job (in our humble opinion):
· You will work as part of a fun and inspiring team and be fully supported to learn and develop in the role. The people are the best thing about Nordoff & Robbins!
· You will work day-to-day in our wonderful centre in leafy North London, being an instrumental part of the running of the building and key to its development.
· You will interact with music therapists, clients, colleagues and contractors on a daily basis as part of a varied role. No two days are the same!
Benefits include:
· £41,169 plus £1,500 London Weighting pa. Total salary £42,669 pa
· Pension scheme
· 31 days annual leave plus bank holidays
· Salary sacrifice benefits including cycle to work.
· Employee Assistance Programme (EAP)
· A true People First charity with training and career development as part of our core
· An inclusive culture – and lots of music!
· This is a full-time position working 4 days per week on-site (Monday, Tuesday, Wednesday and Thursday) and one day (Friday) from home.
We are proud to have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles that we all commit to:
1: ACCESSIBLE TO ALL
Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff and Robbins.
2: PROVIDING EQUITY OF OPPORTUNITY
Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need
3: DIVERSE ENGAGEMENT
Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.
4: BE FREE FROM DISCRIMINATION
To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of N&R as an organisation and those who represent it and to provide channels for them to do so safely.
5: BE VIGILENT, PROACTIVE AND RESPONSIVE To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Head of Digital
Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research. Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong. Over the next 5 years we plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact. We are looking for an experienced, driven and creative Head of Digital to join our small but nimble team to deliver insight focused digital communications, which drive our reach and engagement with the blood cancer community and the public.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers. From us you can expect all the laughter you can handle, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives. As part of a small comms team, this role offers the chance to make a real difference to the charity through playing a key role in strategic development, as well as getting stuck in with projects in a more ‘hands on’ delivery capacity.
Leukaemia UK and You
You will have significant experience of leading a digital team to deliver impactful campaigns and achieve measurable results with your target audiences. With experience across a wide range of disciplines including digital marketing, email, website development and social media, you will be experienced at working with a variety of stakeholders and managing a busy workload to deliver successful programmes of work across multiple channels and audiences. You will have an appetite to innovate and drive continuous improvement in our digital work and keep the charity at the forefront of developments in digital.
Skills and Experience
✓ Substantial experience working within digital communications and proven track record in leading digital campaigns to grow profile, engagement and/ or donations
✓ Experience of developing digital marketing strategies and leading digital marketing campaigns, ideally for fundraising and/or awareness raising campaigns ✓ Experience of leading on website content and development and SEO
✓ Experience of running email programmes and of wider CRM strategy
✓ Experience of writing creative communications for external and internal audiences that are on brand, creative and deliver results
✓ Experienced with managing a range of stakeholders, working cross-functionally to develop digital strategies and deliver projects that meet the needs of the wider organisation.
✓ A strong understanding of analytics and an ability to use data and other insights to improve performance
✓ Strong track record of delivering social media strategies and activities
✓ Ability to focus on impact and deliver outstanding results in a team environment
✓ Excellent planning, organisational and problem-solving skills with the ability to develop new approaches
✓ Management experience, ideally through both direct line management and managing freelancers / agencies.
Job details
• Hours and place of work: Full time hours are 37.5 Monday to Friday. Our hybrid working policy is for all staff to work from our central London office at least twice per month – i.e, 2 working days.
• Annual salary range £50,000 - £60,000 (FTE) – dependent on experience
• We are proud of our benefits – please find a summary on our website under our section "Work For Us"
If, once you’ve read the pack, you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love hear from you. Please apply with your CV and a covering letter telling us why you are a great fit for this role and for Leukaemia UK. The closing date to apply is midnight on Wednesday 24th July 2024.
First interviews will be in person in our London Offices – at 26 Great Queen St, London WC2B 5BL on Wednesday 31st July.
Second interviews will be via Teams on Wednesday 7th August 2024.
We look forward to hearing from you!
Anna Wilson and Lizzie Afonso
Directors of Communications (jobshare)
The client requests no contact from agencies or media sales.
Location: Flexible
Contract Type: Permanent
Hours per week: 35
Salary: £27,855 (outside of London); £30,197 (London)
Closing Date:14 August 2024
Interview dates start from:20 August 2024
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for an Insight Executive with data experience to join the Strategic Insight team.
As the Insight Executive, you will be providing quality data to teams across the organisation for marketing and supporting purposes. You will be working with our software to extract data, build communication journeys, and run data processes. This role is key to the organisation, and in ensuring we are raising funds to support children and young people with cancer.
This role is an opportunity to work across a range of data led projects and challenges. Our team is continually adapting and improving; we are looking for a candidate who can shape this role over time, and who we can support to grow in this role.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the Job Description.
• To select and extract data from the database and fully clean the resulting data before sending on to be used for campaigns and other areas of work
• To maximise the benefits of our database by working with team colleagues to deliver data selections, data reports, and data exploration
• Be responsible for incoming data administrative requests and run regular administrative tasks to keep data clean and up to date on the CARE CRM system (our supporter database)
• Be proactive in learning to use new software – we use FastStats, and are currently bringing in PeopleStage, a product to manage supporter data, and the Insight Executive will be regularly using this software .
• On an ongoing basis, to identify areas for improvement including data quality, and increasing internal and external stakeholder satisfaction
• Participate in projects or lead discrete project work and support other areas within the directorate as and when require
WHAT DO I NEED?
• Experience working with data, and relational databases (examples being a Customer Relationship Management database/FastStats/PeopleStage)
• Extracting complex information from a database
• Experience using Microsoft packages, primarily Excel
• Ability to manage complex and multiple tasks, and their own time
• Team player who can easily work as part of a cross functional team to deliver shared goals .
The key skills we’re looking for in this role are:
• A candidate with confidence manipulating data, learning new skills and systems.
• Has the initiative to take on data challenges, develop processes, and discuss data queries with stakeholders.
• Data curiosity – how can you develop yourself and the team, and the quality of the work we produce
• Strong attention to detail and ability to provide the level of quality data assurance required for customer contact data.
• Being an advocate for using data and insights in a strategic manner.
WHAT WILL I GAIN?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
ACCESSIBILITY
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Intelligence Analyst, Research Executive, Insights Analyst, Market Insights Specialist, Consumer Insights Manager, Data Insights Executive, Strategic Insights Analyst, Business Insights Manager, Market Insights Consultant, and Customer Insights Executive.
REF-215553
Harris Hill are delighted to be working with a medical charity to recruit their new Individual Giving Fundraising Manager.
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes. You will manage a team of up to two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
Your key responsibilities will include;
- Planning and implementation
- Increasing individual gifts through enhancing the supporter donor journey.
- Developing new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters
- Donor data analysis and segmentation - Analysing and segmenting the supporter base to develop targeted supporter journeys and ask strategies
- Stewardship and donor engagement - Managing donor stewardship to provide personalised and engaging communications.
The ideal candidate will be able to demonstrate;
- Experience of income generation from direct marketing campaigns across a variety of digital channels for acquisition and retention.
- Experience of project management to deliver campaigns within agreed timescales and budgets.
- Experience of using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns.
- Knowledge of Charity Law, Data Protection, Fundraising Code of Practice, and other relevant marketing or fundraising standards across the UK.
There are a generous package of employee benefits available, including Pension, Flexible working, Retail discounts, Generous annual leave and a Health cash plan
For more information about this position and next steps please apply here now. Candidates will be considered and interviewed on a rolling basis so plesae don't delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a fantastic health charity to recruit for a Community Fundraising Manager in order to raise awareness of the charity community fundraising programme and develop a stewardship programme that builds new and develops existing relationships with supporters, volunteer groups, organisations and partners to maximise income and raise the charity’s profile.
As a Community Fundraising Manager you will:
- Manage ambitious team of two
- Design and implement a stewardship programme
- Introduce fundraising opportunities to the charity existing and potential supporters through a multi-channelled marketing strategy to grow levels of engagement and participation
- Support the Head of Fundraising to design and develop the community events and engagement fundraising calendar to potentially include bespoke, charity place, promoted and reactive events.
- Grow non-monetary donations as part of the community fundraising portfolio of events.
- Work with the Head of Fundraising to ensure all recording, banking and stewardship processes are up to date and working across the fundraising team, wider charity (finance, data and marketing and communications) and in accordance with current laws and regulations.
In order to be successful, you must have experienced :
- Experience of leading charity community fundraising income and delivering a successful portfolio of activities and trade products against budget.
- Ability to build strong relationships with both internal (direct team) and external (third-party suppliers) relationships.
- Ability to prioritise workload effectively with a number of conflicting priorities.
- Exceptional interpersonal skills with the ability to influence and persuade a wide range of stakeholders.
- Excellent written and verbal communication skills, with the ability to communicate effectively. Alongside excellent budgeting and attention to detail.
Salary: £37,500- £40,000 per annum
Contract type: Permanent
Location: Alton, Hampshire, hybrid working, 2 days a week in the office
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.